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Elastic Observability vs OpenText SiteScope comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Elastic Observability
Ranking in Application Performance Monitoring (APM) and Observability
7th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
IT Infrastructure Monitoring (7th), Log Management (12th), Container Monitoring (4th), Cloud Monitoring Software (7th)
OpenText SiteScope
Ranking in Application Performance Monitoring (APM) and Observability
24th
Average Rating
7.6
Reviews Sentiment
7.9
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Elastic Observability is 6.4%, up from 5.4% compared to the previous year. The mindshare of OpenText SiteScope is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Adelina Craciun - PeerSpot reviewer
Customization enables tailored monitoring and alerting across departments
The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.
Ahmed Salman - PeerSpot reviewer
Instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence
The system is really powerful; instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence. It allows me to create scripts and automate several processes, making tasks simpler and more efficient. By using templates for systems or databases, I can monitor various needs easily, which saves time and increases productivity.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has always been a stable solution."
"Elastic team communicated well with us, so we decided to give it a try."
"We can view and connect different sources to the dashboard using it."
"It is scalable and supports multitenancy, which is beneficial for MSPs."
"The most valued feature of Elastic is its log analytics capabilities."
"The product has connectors to many services."
"Good design and easy to use once implemented."
"The tool's most valuable feature is centralized logging. Elastic Common Search helps us to search for the logs across the organization."
"Being able to create your monitors for monitoring your internal URLs and databases and other things like that is valuable."
"Simplest tool for monitoring servers, web content, databases and other hardware. Its dashboard is really good."
"The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily."
"It has multiple monitors that can be deployed OOTB, which includes basic system monitors for CPU, Disk, Memory, NIC's, etc."
"The stability of the Micro Focus Voltage SiteScope is good."
"Instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence. It allows me to create scripts and automate several processes, making tasks simpler and more efficient."
"The tool has capabilities other than managing web-based applications, like URL Monitor and EPI Script. It is also easy to use the tool."
"For the system environment, SiteScope can be useful."
 

Cons

"Simplifying the parsing of logs and manual efforts would also be beneficial."
"We did have some issues at the beginning."
"The price is the only issue in the solution. It can be made better and cheaper."
"It lacked some capabilities when handling on-prem devices, like network observability, package flow analysis, and device performance data on the infrastructure side."
"If we had some pre-defined templates for observability that we could start using right away after deploying it – instead of having to build or to change some of the dashboards – that would be helpful."
"There's a steep learning curve if you've never used this solution before."
"When opening tickets, we cannot use our team mailbox."
"In the future, Elastic APM needs a portfolio iTool. They can provide an easy way to develop the custom UI for Kibana."
"SiteScope isn't productive if you want to monitor RAM or if you want to monitor some URL."
"I would be very interested in having transaction traceability included in the product, to give us a better view of what is really going wrong in a particular method and action."
"They should provide more templates for new vendor devices."
"Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test."
"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution."
"More out of the box Cloud integration and capabilities."
"The tool needs to support new technologies like Kubernetes. It also needs to improve scalability."
"Micro Focus Voltage SiteScope could improve by adding more features, such as cloud, APM, and DevOps monitoring."
 

Pricing and Cost Advice

"There are two types: cloud and SaaS. They charge based on data ingestion, ingest rate, hard retention, and warm retention. I believe it costs around $25,000 annually to ingest 30GB of data daily. That is the SaaS version. There is also a self-managed license where the customer manages their own infrastructure on-prem. In such cases, there are three license tiers that respectively cost $5,000 annually per node, $7,000 per node, and $12,500 per node."
"One needs to pay for the licenses, and it is an annual subscription model right now."
"We have been using the open-source version."
"We will buy a premium license after POC."
"Elastic Observability is cheaper than other similar solutions, such as Dynatrace. Its license calculation is based on various factors like data volume and physical infrastructure, particularly related to RAM capacity."
"Since we are a huge company, Elastic Observability is an affordable solution for us."
"Users have to pay for some features, like the alerts on different channels, because they are unavailable in different source versions."
"The product’s pricing needs improvement."
"You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."
"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."
"Licensing is a little steep."
"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."
"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."
"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."
"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."
"It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
15%
Manufacturing Company
8%
Government
6%
Financial Services Firm
33%
Manufacturing Company
17%
Computer Software Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
What is your experience regarding pricing and costs for Elastic Observability?
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing. However, sizing and licensing information could be clearer.
What needs improvement with Elastic Observability?
Elastic Observability could improve asset discovery as the current requirement to push the agent is not ideal. Simplifying the parsing of logs and manual efforts would also be beneficial.
What do you like most about Micro Focus Voltage SiteScope?
The most valuable feature of SiteScope is its infrastructure monitoring.
What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?
The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.
What needs improvement with Micro Focus Voltage SiteScope?
While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues. Overcoming control restrictions for different applications could be improved.
 

Also Known As

No data available
Micro Focus SiteScope, HPE SiteScope, SiteScope
 

Overview

 

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Vodafone Ireland, Kuveyt Turk Participation Bank
Find out what your peers are saying about Elastic Observability vs. OpenText SiteScope and other solutions. Updated: January 2025.
831,881 professionals have used our research since 2012.