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Elastic Observability vs OpenText SiteScope comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Elastic Observability
Ranking in Application Performance Monitoring (APM) and Observability
7th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
IT Infrastructure Monitoring (8th), Log Management (15th), Container Monitoring (4th), Cloud Monitoring Software (7th)
OpenText SiteScope
Ranking in Application Performance Monitoring (APM) and Observability
22nd
Average Rating
7.6
Reviews Sentiment
7.9
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Elastic Observability is 5.6%, down from 5.7% compared to the previous year. The mindshare of OpenText SiteScope is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Adelina Craciun - PeerSpot reviewer
Customization enables tailored monitoring and alerting across departments
The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.
Ahmed Salman - PeerSpot reviewer
Instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence
The system is really powerful; instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence. It allows me to create scripts and automate several processes, making tasks simpler and more efficient. By using templates for systems or databases, I can monitor various needs easily, which saves time and increases productivity.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I recommend Elastic Observability for its completeness of vision and wide ecosystem."
"Elastic provides built-in features for queries and report generation. It's a very good tool for monitoring integration capabilities."
"Machine learning is the most valuable feature of this solution."
"The most valuable feature of Elastic Observability is the text search."
"The solution has been stable in our usage."
"The ability to ensure that the data is searchable and maintainable is highly valuable for our purposes."
"The product has connectors to many services."
"Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning over a month from multiple data sources can be completed within seconds."
"The stability of the Micro Focus Voltage SiteScope is good."
"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."
"Instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence. It allows me to create scripts and automate several processes, making tasks simpler and more efficient."
"The tool has capabilities other than managing web-based applications, like URL Monitor and EPI Script. It is also easy to use the tool."
"The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily."
"SiteScope has built-in flat file DB, hence it removes the dependency of an external DB for higher stability."
"It can monitor over a 100 technologies with built-in solution templates."
"For the system environment, SiteScope can be useful."
 

Cons

"Elastic Observability needs to improve the retrieval of logs and metrics from all the instances."
"When opening tickets, we cannot use our team mailbox."
"Elastic Observability’s price could be improved."
"In the future, Elastic APM needs a portfolio iTool. They can provide an easy way to develop the custom UI for Kibana."
"More web features could be added to the product."
"There is room for improvement regarding its APM capabilities."
"The auto-discovery isn't nearly as good. That's a big portion of it. When you drop the agent onto the JVM and you're trying to figure things out, having to go through and manually do all that is cumbersome."
"Elastic Observability could improve asset discovery as the current requirement to push the agent is not ideal."
"SiteScope isn't productive if you want to monitor RAM or if you want to monitor some URL."
"Full application functionality available via the API. There are some functions you can perform managing monitors, that are only available through the UI."
"More out of the box Cloud integration and capabilities."
"While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues."
"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."
"It could be more reliable using a database repository instead of a log repository."
"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution."
"The graphs and dashboard in the solution are areas that need improvement."
 

Pricing and Cost Advice

"Users have to pay for some features, like the alerts on different channels, because they are unavailable in different source versions."
"The product is not that cheap."
"Pricing is one of those situations where the more you use it, the more you pay."
"The price of Elastic Observability is expensive."
"Elastic Observability's pricing could be better for small-scale users."
"We have been using the open-source version."
"There are two types: cloud and SaaS. They charge based on data ingestion, ingest rate, hard retention, and warm retention. I believe it costs around $25,000 annually to ingest 30GB of data daily. That is the SaaS version. There is also a self-managed license where the customer manages their own infrastructure on-prem. In such cases, there are three license tiers that respectively cost $5,000 annually per node, $7,000 per node, and $12,500 per node."
"The product’s pricing needs improvement."
"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."
"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."
"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."
"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."
"You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."
"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."
"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."
"It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
15%
Manufacturing Company
9%
Government
6%
Financial Services Firm
33%
Manufacturing Company
19%
Computer Software Company
10%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
What is your experience regarding pricing and costs for Elastic Observability?
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing. However, sizing and licensing information could be clearer.
What needs improvement with Elastic Observability?
Of course, maintenance is necessary, as with any software, requiring updates with the latest features and security enhancements. It lacked some capabilities when handling on-prem devices, like netw...
What do you like most about Micro Focus Voltage SiteScope?
The most valuable feature of SiteScope is its infrastructure monitoring.
What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?
The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.
What needs improvement with Micro Focus Voltage SiteScope?
While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues. Overcoming control restrictions for different applications could be improved.
 

Also Known As

No data available
Micro Focus SiteScope, HPE SiteScope, SiteScope
 

Overview

 

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Vodafone Ireland, Kuveyt Turk Participation Bank
Find out what your peers are saying about Elastic Observability vs. OpenText SiteScope and other solutions. Updated: March 2025.
842,690 professionals have used our research since 2012.