OpenText SiteScope and Elastic Observability are both robust monitoring tools. Users seem happier with the features of Elastic Observability, despite OpenText SiteScope being favored for its lower pricing and better customer support. Elastic Observability appears to be a superior product according to user reviews, particularly when evaluating valuable features.
What features are offered by OpenText SiteScope in comparison to Elastic Observability?OpenText SiteScope offers comprehensive monitoring capabilities, a simple configuration process, and competitive pricing. Elastic Observability delivers advanced analytics, integration with the ELK stack, and real-time insights, which users find more valuable due to its feature-rich environment.
What areas of improvement can be found in OpenText SiteScope in comparison to Elastic Observability?Users of OpenText SiteScope note the need for improved scalability, a more modern design, and enhanced user interface navigation. Elastic Observability users suggest improving documentation, simplifying technical aspects, and providing better onboarding support. Elastic appears more focused on refining documentation, whereas SiteScope needs to address scalability and design updates more urgently.
How is the ease of deployment and customer service of OpenText SiteScope in comparison to Elastic Observability?OpenText SiteScope is seen as straightforward to deploy but has mixed reviews about its customer service responsiveness. Elastic Observability, while slightly more complex to deploy, compensates with superior and more responsive customer support. Depth of features in Elastic makes the deployment complexity worthwhile for users.
What setup costs and ROI can be seen with OpenText SiteScope in comparison to Elastic Observability?OpenText SiteScope offers competitive pricing, which users find advantageous, but it potentially offers lower ROI due to limitations in features. Elastic Observability, despite higher costs, is justified through its extensive functionality and higher perceived value, leading to better ROI according to user feedback.
One example is the inability to monitor very old databases with the newest version.
Elastic Observability could improve asset discovery as the current requirement to push the agent is not ideal.
Elastic Observability seems to have a good scale-out capability.
What is not scalable for us is not on Elastic's side.
The license is reasonably priced, however, the VMs where we host the solution are extremely expensive, making the overall cost in the public cloud high.
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing.
It is very stable, and I would rate it ten out of ten based on my interaction with it.
Elastic Observability is really stable.
The most valuable feature is the integrated platform that allows customers to start from observability and expand into other areas like security, EDR solutions, etc.
All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important.
Elastic Observability is primarily used for monitoring login events, application performance, and infrastructure, supporting significant data volumes through features like log aggregation, centralized logging, and system metric analysis.
Elastic Observability employs Elastic APM for performance and latency analysis, significantly aiding business KPIs and technical stability. It is popular among users for system and server monitoring, capacity planning, cyber security, and managing data pipelines. With the integration of Kibana, it offers robust visualization, reporting, and incident response capabilities through rapid log searches while supporting machine learning and hybrid cloud environments.
What are Elastic Observability's key features?Companies in technology, finance, healthcare, and other industries implement Elastic Observability for tailored monitoring solutions. They find its integration with existing systems useful for maintaining operation efficiency and security, particularly valuing the visualization capabilities through Kibana to monitor KPIs and improve incident response times.
OpenText SiteScope is an agentless monitoring program that tracks the availability and performance of distributed IT infrastructures such as servers, network devices and services, applications and application components, virtualization software, operating systems, and other IT enterprise components.
OpenText SiteScope is an autonomous hybrid IT monitoring system that can monitor more than 100 different types of IT components in real time, thanks to a lightweight and highly customizable remote access architecture.
With OpenText SiteScope, IT teams can get the data they need to keep on top of problems and eliminate bottlenecks before they become major concerns.
OpenText SiteScope can reduce total cost of ownership (TCO) by utilizing agentless technology, which eliminates the need to install and monitor agents on each box. Manual activities can be automated, and teams can save time and effort by using pre-packaged solution templates.
OpenText SiteScope Features
OpenText SiteScope has many valuable key features. Some of the most useful ones include:
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