OpenText SiteScope vs SolarWinds Server and Application Monitor comparison

OpenText and SolarWinds are both solutions in the Application Performance Monitoring (APM) and Observability category. OpenText is ranked #24 with an average rating of 8.0, while SolarWinds is ranked #22 with an average rating of 7.3. OpenText holds a 0.6% mindshare in APM, compared to SolarWinds’s 1.9% mindshare. Additionally, 92% of OpenText users are willing to recommend the solution, compared to 88% of SolarWinds users who would recommend it.

OpenText SiteScope

Read 25 OpenText SiteScope reviews

1,762 Views
861 Comparison Views

92% willing to recommend

SolarWinds Server and Appli...

Read 40 SolarWinds Server and Application Monitor reviews

4,252 Views
2,822 Comparison Views

88% willing to recommend

OpenText SiteScope

SolarWinds Server and Appli...

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

OpenText SiteScope and SolarWinds Server and Application Monitor compete in the server and application monitoring category. SolarWinds appears to have the upper hand in feature richness and user satisfaction based on user reviews and comparisons.

What features are offered by OpenText SiteScope in comparison to SolarWinds Server and Application Monitor?

OpenText SiteScope offers extensive monitoring capabilities, flexibility in configuration, and customizable thresholds. SolarWinds Server and Application Monitor provides automatic detection, comprehensive dashboards, and detailed performance analysis. SolarWinds has a richer feature set and higher user satisfaction.

What areas of improvement can be found in OpenText SiteScope in comparison to SolarWinds Server and Application Monitor?

OpenText SiteScope needs a more intuitive and modern interface, better integration with other tools, and enhanced usability. SolarWinds requires improvements in stability, more customizable reporting, and reduced complexity in some features. SiteScope's UI overhaul is more notably required.

How is the ease of deployment and customer service of OpenText SiteScope in comparison to SolarWinds Server and Application Monitor?

OpenText SiteScope's deployment process is straightforward but can be time-consuming; customer service receives mixed reviews. SolarWinds has a smoother deployment experience and reliable customer support, with higher satisfaction in both areas.

What setup costs and ROI can be seen with OpenText SiteScope in comparison to SolarWinds Server and Application Monitor?

OpenText SiteScope is a higher initial investment but provides a good return on investment over time. SolarWinds offers value at a competitive price point with faster ROI. Users generally perceive that SolarWinds provides better ROI and pricing benefits.

To learn more, read our detailed OpenText SiteScope vs. SolarWinds Server and Application Monitor Report (Updated: December 2024).

Buyer's Guide

OpenText SiteScope vs. SolarWinds Server and Application Monitor

December 2024

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Categories and Ranking

OpenText SiteScope

Ranking in Application Performance Monitoring (APM) and Observability

24th

Average Rating

7.6

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

No ranking in other categories

SolarWinds Server and Appli...

Ranking in Application Performance Monitoring (APM) and Observability

22nd

Average Rating

8.0

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

Server Monitoring (11th), Active Directory Management (14th)

Mindshare comparison

As of December 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText SiteScope is 0.6%, up from 0.5% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 1.9%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Christopher M Cook

Senior Service Analyst at Exelon

Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited

In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution.

Read full review

Subhajit Nag

Senior Process Associate at Tata Consultancy Services

The component and cable monitoring features are good, but the interface is slow

SolarWinds' interface is slow, and this is a global concern. Every SolarWinds user complains about the sluggishness. The response is slow. If you browse from one page to another, you have to wait. Our company is a massive user with plenty of licenses, so the performance issues could be due to the load per license. Ten thousand components can be mapped under one license. So SolarWinds needs to take care of the speed problem. It cannot be this slow. That is a huge complaint. Otherwise, the tool is good. It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle. The upgrade time matters because you only install the solution once, but you'll need to upgrade the solution repeatedly over the life of the product. A complex installation isn't an issue, but I mind if the upgrade takes too long because it's already in production.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's a very flexible product so you can run a script out of it, even straight out of the box."

"It's integrated with different monitoring tools, such as AppDynamics."

"The stability of the Micro Focus Voltage SiteScope is good."

"Simplest tool for monitoring servers, web content, databases and other hardware. Its dashboard is really good."

"The most valuable feature of SiteScope is its infrastructure monitoring."

"The system is really powerful; instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence."

"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."

"The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product."

More OpenText SiteScope pros

"We use the solution as a central monitoring tool. We use it to monitor every transaction that has a relation to the organization’s infrastructure."

"The most valuable feature is the Access Rights Manager."

"Identifying the problem statement is easy."

"One of the most valuable features are the reports. They're pretty good. Also, the ease of installation and customization for the client is another feature that we value. SolarWinds has a lot of features but these are the ones I like the most. We also like that the KPIs have the ability to be preset."

"It's good at monitoring system-specific things like ports, services."

"SSL Certificate Monitoring and Expiry Alerting"

"SolarWinds is a very stable platform compared to others on the market."

"The application dependency feature identifies issues between applications and servers or within the network where the application is hosted. It highlights related problems, whether related to packet processing or other issues, enabling the creation of alerts and reports accordingly."

More SolarWinds Server and Application Monitor pros

Cons

"I would be very interested in having transaction traceability included in the product, to give us a better view of what is really going wrong in a particular method and action."

"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution."

"Micro Focus Voltage SiteScope could improve by adding more features, such as cloud, APM, and DevOps monitoring."

"Full application functionality available via the API. There are some functions you can perform managing monitors, that are only available through the UI."

"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."

"The graphs and dashboard in the solution are areas that need improvement."

"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."

"It should improve its integrations with various tools, especially service management tools."

More OpenText SiteScope cons

"One product area that could benefit from improvement is the synchronization of licensing periods across different modules"

"The setup was complex. We had local support to assist us."

"Support for the IBM Mainframe is needed."

"I believe that some of the trends, environmental maps, and items like those found in Orion would be very beneficial."

"PerfStack can be made more effective. I am sure SolarWinds already has a plan for the same in coming versions."

"Reporting is the only thing with which we currently have challenges. They have this in two ways. There is the report writer, which is the backend, and we also have web reports, which are on the console. So, they have removed the report writer for the backend reports, and we are making use of the web console, but most of the users are not finding it very interesting to use the frontend reports. I would like them to bring back the report writer. That's the key area within it to improve on the reporting. If they can bring back the report writer, then most users will actually be comfortable. I have some customers who are trying to export their report to an Excel format, but it is not possible because they said any report that has been done from the web console cannot be exported to Excel, but most of the customers need to export their reports to Excel. That's one area they need to work on."

"SolarWinds Server and Application Monitor could improve the server monitoring and the web application monitoring features are not good. Microsoft SCOM has better server monitoring."

"I think they need to make reporting easier and more simple & dynamic."

More SolarWinds Server and Application Monitor cons

Pricing and Cost Advice

"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."

"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."

"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."

"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."

"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."

"Licensing is a little steep."

"It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."

"You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."

More OpenText SiteScope pricing and cost advice

"I like the pricing for this SolarWinds product."

"Nagios XI, WhatsUpGold, Uptime Software, PRTG, Manage Engine, and SpiceWorks are the other tools that have lower pricing and licensing costs. However, they can't compete with SolarWinds when it comes to the features and functionality that SolarWinds can provide."

"The product is expensive."

"The price is too high."

"The solution is overpriced in terms of application management."

"The licenses start from USD 3000.00 and go up to USD 20,000.00 for the year. It's a perpetual license. Nothing is free in SolarWinds, anything that you need is an additional cost."

"SAM is not per server so the pricing model can be deceiving. If you have an enterprise environment, you will quickly exceed your licensing quickly. You should know this before going in."

"Understanding the counts of objects to monitor will determine the licensing need. In terms of pricing, it’s not cheap but it’s not expensive as larger vendors whose products don’t have all the features or integrations."

More SolarWinds Server and Application Monitor pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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824,168 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

32%

Manufacturing Company

17%

Computer Software Company

10%

Government

Educational Organization

45%

Computer Software Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Micro Focus Voltage SiteScope?

The most valuable feature of SiteScope is its infrastructure monitoring.

See all answers

What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?

The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.

See all answers

What needs improvement with Micro Focus Voltage SiteScope?

While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues. Overcoming control restrictions for different applications could be improved.

See all answers

What do you like most about SolarWinds Server and Application Monitor?

Identifying the problem statement is easy.

See all answers

What is your experience regarding pricing and costs for SolarWinds Server and Application Monitor?

The product is expensive.

See all answers

What needs improvement with SolarWinds Server and Application Monitor?

One product area that could benefit from improvement is the synchronization of licensing periods across different modules. The misalignment of licensing terms can present commercial challenges when...

See all answers

Comparisons

Dynatrace vs OpenText SiteScope

Compared 14% of the time

AppDynamics vs OpenText SiteScope

Compared 14% of the time

Grafana vs OpenText SiteScope

Compared 12% of the time

SCOM vs OpenText SiteScope

Compared 11% of the time

Prometheus vs OpenText SiteScope

Compared 10% of the time

More OpenText SiteScope Competitors

Azure Monitor vs SolarWinds Server and Application Monitor

Compared 19% of the time

Dynatrace vs SolarWinds Server and Application Monitor

Compared 18% of the time

AppDynamics vs SolarWinds Server and Application Monitor

Compared 14% of the time

Prometheus vs SolarWinds Server and Application Monitor

Compared 7% of the time

Nagios XI vs SolarWinds Server and Application Monitor

Compared 5% of the time

More SolarWinds Server and Application Monitor Competitors

Product Reports

Buyer's Guide

OpenText SiteScope

December 2024

Download OpenText SiteScope product report

Buyer's Guide

SolarWinds Server and Application Monitor

November 2024

SolarWinds Server and Application Monitor report

Download SolarWinds Server and Application Monitor product report

Also Known As

Micro Focus SiteScope, HPE SiteScope, SiteScope

SolarWinds SAM

Learn More

OpenText

SolarWinds

Overview

OpenText SiteScope is an agentless monitoring program that tracks the availability and performance of distributed IT infrastructures such as servers, network devices and services, applications and application components, virtualization software, operating systems, and other IT enterprise components.

OpenText SiteScope is an autonomous hybrid IT monitoring system that can monitor more than 100 different types of IT components in real time, thanks to a lightweight and highly customizable remote access architecture.

With OpenText SiteScope, IT teams can get the data they need to keep on top of problems and eliminate bottlenecks before they become major concerns.

OpenText SiteScope can reduce total cost of ownership (TCO) by utilizing agentless technology, which eliminates the need to install and monitor agents on each box. Manual activities can be automated, and teams can save time and effort by using pre-packaged solution templates.

OpenText SiteScope Features

OpenText SiteScope has many valuable key features. Some of the most useful ones include:

Broad functionality built on expertise: OpenText SiteScope's architecture is scalable and supports a broad range of functions, including data collecting, alerting, event management, and reporting. Data is collected via remote access, which eliminates the need for agents to be deployed and maintained on monitored nodes. OpenText SiteScope connects to systems as a remote user via the central server, which supports JMX, SNMP, HTTP, SSH, NetBIOS, and WMI.

Monitors legacy and modern environments: OpenText SiteScope comes with more than 100 built-in monitors that track things like utilization, response time, use, and resource availability.
- Cloud: You can monitor virtual servers and applications on Amazon Web Services (AWS). AWS-hosted applications can provide data to Amazon CloudWatch, which can be used for auto-scaling, reporting, and alerting.
- Virtualization: OpenText SiteScope supports VMware, Microsoft, Citrix, and Oracle/Sun virtualization technologies. Monitor Docker clusters, nodes, containers, and workloads.

Flexibility with configuration: By adding or deleting specific monitors, you can adapt to dynamic changes in data center configuration.

Templates for solutions: The template database is based on best practices for monitoring complex application settings with the least amount of time and effort. The templates include built-in domain experience of specialized monitors, default metrics and thresholds, proactive testing, and best practices for a given application or monitoring component.

Notifications, alerts, and reports: Email, SNMP traps, HTTP post, and database alerts are all supported. Administrators receive alerts based on defined thresholds and schedules.

Flexibility in user management: Using LDAP or an internal management solution, define group-level permissions, construct user roles, and assign security groups depending on role. Extensive WS (Web Service)-based API that automates numerous management situations without the need for the SiteScope UI.

Integrations with SiteScope: OpenText SiteScope not only offers a number of benefits on its own, but it can also be linked with a number of OpenText and third-party solutions, giving teams the ability to properly integrate their IT operations center.

SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

Sample Customers

Vodafone Ireland, Kuveyt Turk Participation Bank

Andr. L. Riis AS, NetSuite

Buyer's Guide

OpenText SiteScope vs. SolarWinds Server and Application Monitor

December 2024

Free Report: OpenText SiteScope vs. SolarWinds Server and Application Monitor

Find out what your peers are saying about OpenText SiteScope vs. SolarWinds Server and Application Monitor and other solutions. Updated: December 2024.

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