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OpenText SiteScope vs SolarWinds Server and Application Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText SiteScope
Ranking in Application Performance Monitoring (APM) and Observability
22nd
Average Rating
7.6
Reviews Sentiment
7.9
Number of Reviews
25
Ranking in other categories
No ranking in other categories
SolarWinds Server and Appli...
Ranking in Application Performance Monitoring (APM) and Observability
18th
Average Rating
8.0
Reviews Sentiment
5.0
Number of Reviews
42
Ranking in other categories
Server Monitoring (10th), Active Directory Management (14th)
 

Mindshare comparison

As of March 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText SiteScope is 0.5%, up from 0.4% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 1.6%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Ahmed Salman - PeerSpot reviewer
Instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence
The system is really powerful; instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence. It allows me to create scripts and automate several processes, making tasks simpler and more efficient. By using templates for systems or databases, I can monitor various needs easily, which saves time and increases productivity.
Subhajit Nag - PeerSpot reviewer
The component and cable monitoring features are good, but the interface is slow
SolarWinds' interface is slow, and this is a global concern. Every SolarWinds user complains about the sluggishness. The response is slow. If you browse from one page to another, you have to wait. Our company is a massive user with plenty of licenses, so the performance issues could be due to the load per license. Ten thousand components can be mapped under one license. So SolarWinds needs to take care of the speed problem. It cannot be this slow. That is a huge complaint. Otherwise, the tool is good. It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle. The upgrade time matters because you only install the solution once, but you'll need to upgrade the solution repeatedly over the life of the product. A complex installation isn't an issue, but I mind if the upgrade takes too long because it's already in production.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has multiple monitors that can be deployed OOTB, which includes basic system monitors for CPU, Disk, Memory, NIC's, etc."
"It's easy to template standard monitoring configurations, and automate monitoring configuration."
"Simplest tool for monitoring servers, web content, databases and other hardware. Its dashboard is really good."
"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."
"It's integrated with different monitoring tools, such as AppDynamics."
"The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product."
"It can monitor over a 100 technologies with built-in solution templates."
"The tool has capabilities other than managing web-based applications, like URL Monitor and EPI Script. It is also easy to use the tool."
"The initial setup was relatively easy, and we didn't have to install anything. All we had to do was put on the devices we wanted to monitor."
"The graphical interfaces, GUI customizations, and alert configurations are impressive."
"The solution is end-to-end from the network and the application to the processes. Everything about the enterprise infrastructure is being covered by the solution. It's easy to use and easy to navigate and one of the leaders among monitoring solutions."
"The most valuable feature is the Access Rights Manager."
"AppInsight for SQL: Enables us to see the relevant error log entries on the same page as performance parameters."
"Extremely user friendly: Any IT professional can learn how to admin NPM in a short time."
"AppInsight. Provides a simple way to get very in-depth monitoring configured for our most popular applications. Exchange, SQL, and SharePoint."
"The most valuable feature of the solution is its interface, which is used for monitoring."
 

Cons

"The tool needs to support new technologies like Kubernetes. It also needs to improve scalability."
"While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues."
"It should improve its integrations with various tools, especially service management tools."
"Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test."
"While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues."
"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."
"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."
"They should provide more templates for new vendor devices."
"The tool's AppStack needs to improve in the storage monitoring part. It should also include an analytics and recommendation approach. If I have found a fault in a server or application, I would like to know what caused it and how do I recover from it."
"PerfStack can be made more effective. I am sure SolarWinds already has a plan for the same in coming versions."
"The technical support team's response time could be improved."
"For each poller, SolarWinds Server and Application Monitor can only monitor up to ten thousand components, which restricts scalability."
"Solarwinds should come up the same monitoring system for other certificate expiration alert apart from SSL."
"It needs time-based functions for monitoring. Some things need to be polled on a specific schedule or only during a specific window."
"SolarWinds Server and Application Monitor could improve the server monitoring and the web application monitoring features are not good. Microsoft SCOM has better server monitoring."
"The product does not explain why a problem occurred."
 

Pricing and Cost Advice

"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."
"Licensing is a little steep."
"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."
"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."
"You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."
"It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."
"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."
"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."
"Pricing is inexpensive, starting at 2440 euros. For that, you get the ability to monitor a couple of nodes and one year of maintenance and support."
"When compared to other licensed models in the market, it stands out as one of the more cost-effective options."
"I would rate the pricing for this solution a three out of five."
"Its licensing is on a yearly basis. It is just the standard price, but it can vary depending on the current rate of the dollar."
"The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."
"I think SolarWinds' pricing is very decent compared to other competitors in the market."
"When planning for the number of licenses to purchase, make sure you understand all of the elements within an application required to really understand performance well. In our case, we quickly came to the conclusion that an unlimited license for SAM was the way to go."
"The product is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
33%
Manufacturing Company
19%
Computer Software Company
10%
Government
5%
Educational Organization
45%
Computer Software Company
8%
Financial Services Firm
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Micro Focus Voltage SiteScope?
The most valuable feature of SiteScope is its infrastructure monitoring.
What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?
The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.
What needs improvement with Micro Focus Voltage SiteScope?
While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues. Overcoming control restrictions for different applications could be improved.
What needs improvement with SolarWinds Server and Application Monitor?
Application-based monitoring, such as monitoring within servers like Apache and IIS, has room for improvement. Monitoring these services is more complex compared to others.
 

Also Known As

Micro Focus SiteScope, HPE SiteScope, SiteScope
SolarWinds SAM
 

Overview

 

Sample Customers

Vodafone Ireland, Kuveyt Turk Participation Bank
Andr. L. Riis AS, NetSuite
Find out what your peers are saying about OpenText SiteScope vs. SolarWinds Server and Application Monitor and other solutions. Updated: February 2025.
842,690 professionals have used our research since 2012.