OpenText SiteScope vs SolarWinds Server and Application Monitor comparison

OpenText and SolarWinds are both solutions in the Application Performance Monitoring (APM) and Observability category. OpenText is ranked #24 with an average rating of 8.0, while SolarWinds is ranked #22 with an average rating of 7.1. OpenText holds a 0.6% mindshare in APM, compared to SolarWinds’s 1.9% mindshare. Additionally, 92% of OpenText users are willing to recommend the solution, compared to 88% of SolarWinds users who would recommend it.

OpenText SiteScope

Read 25 OpenText SiteScope reviews

1,671 Views
808 Comparison Views

92% willing to recommend

SolarWinds Server and Appli...

Read 40 SolarWinds Server and Application Monitor reviews

4,128 Views
2,761 Comparison Views

88% willing to recommend

OpenText SiteScope

SolarWinds Server and Appli...

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Executive SummaryUpdated on Jul 24, 2024

OpenText SiteScope and SolarWinds Server and Application Monitor compete in the server and application monitoring category. SolarWinds appears to have the upper hand in feature richness and user satisfaction based on user reviews and comparisons.

What features are offered by OpenText SiteScope in comparison to SolarWinds Server and Application Monitor?

OpenText SiteScope offers extensive monitoring capabilities, flexibility in configuration, and customizable thresholds. SolarWinds Server and Application Monitor provides automatic detection, comprehensive dashboards, and detailed performance analysis. SolarWinds has a richer feature set and higher user satisfaction.

What areas of improvement can be found in OpenText SiteScope in comparison to SolarWinds Server and Application Monitor?

OpenText SiteScope needs a more intuitive and modern interface, better integration with other tools, and enhanced usability. SolarWinds requires improvements in stability, more customizable reporting, and reduced complexity in some features. SiteScope's UI overhaul is more notably required.

How is the ease of deployment and customer service of OpenText SiteScope in comparison to SolarWinds Server and Application Monitor?

OpenText SiteScope's deployment process is straightforward but can be time-consuming; customer service receives mixed reviews. SolarWinds has a smoother deployment experience and reliable customer support, with higher satisfaction in both areas.

What setup costs and ROI can be seen with OpenText SiteScope in comparison to SolarWinds Server and Application Monitor?

OpenText SiteScope is a higher initial investment but provides a good return on investment over time. SolarWinds offers value at a competitive price point with faster ROI. Users generally perceive that SolarWinds provides better ROI and pricing benefits.

To learn more, read our detailed OpenText SiteScope vs. SolarWinds Server and Application Monitor Report (Updated: December 2024).

Buyer's Guide

OpenText SiteScope vs. SolarWinds Server and Application Monitor

December 2024

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText SiteScope

Ranking in Application Performance Monitoring (APM) and Observability

24th

Average Rating

7.6

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

No ranking in other categories

SolarWinds Server and Appli...

Ranking in Application Performance Monitoring (APM) and Observability

22nd

Average Rating

8.0

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

Server Monitoring (10th), Active Directory Management (14th)

Mindshare comparison

As of January 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText SiteScope is 0.6%, up from 0.5% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 1.9%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Ahmed Salman

Performance & Monitoring Supervisor at Saudi Telecom Company

Instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence

The system is really powerful; instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence. It allows me to create scripts and automate several processes, making tasks simpler and more efficient. By using templates for systems or databases, I can monitor various needs easily, which saves time and increases productivity.

Read full review

Subhajit Nag

Senior Process Associate at Tata Consultancy Services

The component and cable monitoring features are good, but the interface is slow

SolarWinds' interface is slow, and this is a global concern. Every SolarWinds user complains about the sluggishness. The response is slow. If you browse from one page to another, you have to wait. Our company is a massive user with plenty of licenses, so the performance issues could be due to the load per license. Ten thousand components can be mapped under one license. So SolarWinds needs to take care of the speed problem. It cannot be this slow. That is a huge complaint. Otherwise, the tool is good. It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle. The upgrade time matters because you only install the solution once, but you'll need to upgrade the solution repeatedly over the life of the product. A complex installation isn't an issue, but I mind if the upgrade takes too long because it's already in production.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily."

"It's integrated with different monitoring tools, such as AppDynamics."

"Our experiences with Micro Focus SiteScope have been mostly positive as we can easily work with multiple monitors and different types of monitors pretty quickly. There are a lot of out-of-the-box solutions for us through Micro Focus SiteScope, so we don't have to do that much custom coding for the vast majority of requests that we get for monitoring. There are some limitations that we've run into and some problems every once in a while, but they've been relatively minor."

"Being able to create your monitors for monitoring your internal URLs and databases and other things like that is valuable."

"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."

"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."

"SiteScope has built-in flat file DB, hence it removes the dependency of an external DB for higher stability."

"Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored."

More OpenText SiteScope pros

"The solution has good alerts. Notifications are sent via email to technicians. You can filter the kinds of alerts you want to receive as well. It's excellent."

"The most valuable feature of SolarWinds Server and Application Monitor is the network devices' performance monitor is the best."

"SolarWinds SAM has significantly improved our workflow by allowing us to develop a comprehensive knowledge base of known errors and automate responses to specific alerts."

"The solution can be deployed quickly."

"It's good at monitoring system-specific things like ports, services."

"The features like trends, capacity planning, recommendations, and diagnostics are the main items I focus on for added value."

"The solution is end-to-end from the network and the application to the processes. Everything about the enterprise infrastructure is being covered by the solution. It's easy to use and easy to navigate and one of the leaders among monitoring solutions."

"Hardware health: It allows for proactive monitoring of the hardware health and is a game changer."

More SolarWinds Server and Application Monitor pros

Cons

"They need to offer better technical support, which, right now, is not helpful or responsive."

"They should provide more templates for new vendor devices."

"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution."

"While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues."

"It could be more reliable using a database repository instead of a log repository."

"While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues."

"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."

"The graphs and dashboard in the solution are areas that need improvement."

More OpenText SiteScope cons

"When you implement SolarWinds on a larger scale my customers complain about the speed."

"Solarwinds should come up the same monitoring system for other certificate expiration alert apart from SSL."

"Downside of the tools is the web console are hung or crash. It need to improve the performance."

"SAM AppInsight for SQL: The ability to ignore fragmentation of specific indexes."

"One area that could benefit from improvement is its performance"

"SAM's software-defined network monitoring capability is also low and could be improved."

"The product needs to reduce its price."

"The technical support team's response time could be improved."

More SolarWinds Server and Application Monitor cons

Pricing and Cost Advice

"It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."

"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."

"Licensing is a little steep."

"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."

"You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."

"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."

"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."

"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."

More OpenText SiteScope pricing and cost advice

"Its licensing is on a yearly basis. It is just the standard price, but it can vary depending on the current rate of the dollar."

"When planning for the number of licenses to purchase, make sure you understand all of the elements within an application required to really understand performance well. In our case, we quickly came to the conclusion that an unlimited license for SAM was the way to go."

"I would rate the pricing for this solution a three out of five."

"Pricing is inexpensive, starting at 2440 euros. For that, you get the ability to monitor a couple of nodes and one year of maintenance and support."

"Pricing and licensing is fair for what you get. It does have a great bang-for-the-buck appeal."

"When compared to other licensed models in the market, it stands out as one of the more cost-effective options."

"The solution's price is reasonable. Though it's on the higher side, the tool is worth the money."

"The price is too high."

More SolarWinds Server and Application Monitor pricing and cost advice

See which vendors are best for you

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Top Industries

By visitors reading reviews

Financial Services Firm

33%

Manufacturing Company

17%

Computer Software Company

Government

Educational Organization

46%

Computer Software Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Micro Focus Voltage SiteScope?

The most valuable feature of SiteScope is its infrastructure monitoring.

See all answers

What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?

The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.

See all answers

What needs improvement with Micro Focus Voltage SiteScope?

While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues. Overcoming control restrictions for different applications could be improved.

See all answers

What do you like most about SolarWinds Server and Application Monitor?

Identifying the problem statement is easy.

See all answers

What is your experience regarding pricing and costs for SolarWinds Server and Application Monitor?

The product is expensive.

See all answers

What needs improvement with SolarWinds Server and Application Monitor?

One product area that could benefit from improvement is the synchronization of licensing periods across different modules. The misalignment of licensing terms can present commercial challenges when...

See all answers

Comparisons

AppDynamics vs OpenText SiteScope

Compared 13% of the time

Dynatrace vs OpenText SiteScope

Compared 12% of the time

Grafana vs OpenText SiteScope

Compared 12% of the time

Prometheus vs OpenText SiteScope

Compared 10% of the time

SCOM vs OpenText SiteScope

Compared 9% of the time

More OpenText SiteScope Competitors

Azure Monitor vs SolarWinds Server and Application Monitor

Compared 19% of the time

Dynatrace vs SolarWinds Server and Application Monitor

Compared 19% of the time

AppDynamics vs SolarWinds Server and Application Monitor

Compared 13% of the time

Prometheus vs SolarWinds Server and Application Monitor

Compared 7% of the time

Nagios XI vs SolarWinds Server and Application Monitor

Compared 4% of the time

More SolarWinds Server and Application Monitor Competitors

Product Reports

Buyer's Guide

OpenText SiteScope

January 2025

Download OpenText SiteScope product report

Buyer's Guide

SolarWinds Server and Application Monitor

January 2025

SolarWinds Server and Application Monitor report

Download SolarWinds Server and Application Monitor product report

Also Known As

Micro Focus SiteScope, HPE SiteScope, SiteScope

SolarWinds SAM

Overview

OpenText SiteScope is an agentless monitoring program that tracks the availability and performance of distributed IT infrastructures such as servers, network devices and services, applications and application components, virtualization software, operating systems, and other IT enterprise components.

OpenText SiteScope is an autonomous hybrid IT monitoring system that can monitor more than 100 different types of IT components in real time, thanks to a lightweight and highly customizable remote access architecture.

With OpenText SiteScope, IT teams can get the data they need to keep on top of problems and eliminate bottlenecks before they become major concerns.

OpenText SiteScope can reduce total cost of ownership (TCO) by utilizing agentless technology, which eliminates the need to install and monitor agents on each box. Manual activities can be automated, and teams can save time and effort by using pre-packaged solution templates.

OpenText SiteScope Features

OpenText SiteScope has many valuable key features. Some of the most useful ones include:

Broad functionality built on expertise: OpenText SiteScope's architecture is scalable and supports a broad range of functions, including data collecting, alerting, event management, and reporting. Data is collected via remote access, which eliminates the need for agents to be deployed and maintained on monitored nodes. OpenText SiteScope connects to systems as a remote user via the central server, which supports JMX, SNMP, HTTP, SSH, NetBIOS, and WMI.

Monitors legacy and modern environments: OpenText SiteScope comes with more than 100 built-in monitors that track things like utilization, response time, use, and resource availability.
- Cloud: You can monitor virtual servers and applications on Amazon Web Services (AWS). AWS-hosted applications can provide data to Amazon CloudWatch, which can be used for auto-scaling, reporting, and alerting.
- Virtualization: OpenText SiteScope supports VMware, Microsoft, Citrix, and Oracle/Sun virtualization technologies. Monitor Docker clusters, nodes, containers, and workloads.

Flexibility with configuration: By adding or deleting specific monitors, you can adapt to dynamic changes in data center configuration.

Templates for solutions: The template database is based on best practices for monitoring complex application settings with the least amount of time and effort. The templates include built-in domain experience of specialized monitors, default metrics and thresholds, proactive testing, and best practices for a given application or monitoring component.

Notifications, alerts, and reports: Email, SNMP traps, HTTP post, and database alerts are all supported. Administrators receive alerts based on defined thresholds and schedules.

Flexibility in user management: Using LDAP or an internal management solution, define group-level permissions, construct user roles, and assign security groups depending on role. Extensive WS (Web Service)-based API that automates numerous management situations without the need for the SiteScope UI.

Integrations with SiteScope: OpenText SiteScope not only offers a number of benefits on its own, but it can also be linked with a number of OpenText and third-party solutions, giving teams the ability to properly integrate their IT operations center.

OpenText

SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

SolarWinds

Sample Customers

Vodafone Ireland, Kuveyt Turk Participation Bank

Andr. L. Riis AS, NetSuite

Buyer's Guide

OpenText SiteScope vs. SolarWinds Server and Application Monitor

December 2024

Free Report: OpenText SiteScope vs. SolarWinds Server and Application Monitor

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