Regarding the most effective part of the tool for data security, I would say that our database is on Azure. We mostly look at Azure's security tools, such as a network security group.
Lead Cloud and Infrastructure Engineer at a insurance company with 201-500 employees
Easy for people to use and handle the setup phase
Pros and Cons
- "The product's implementation was pretty straightforward."
- "The support provides help based on the same size fits all kinds of approaches, making it an area where improvements are needed."
What is most valuable?
What needs improvement?
I think the tool's support team generally just addresses issues, and they probably don't look at they probably don't look at the popularity of any issue. The support provides help based on the same size fits all kinds of approaches, making it an area where improvements are needed.
If you don't give us the best stuff probably we have many other options. Maybe the tool can reduce its cost or provide some other solutions.
If you are in IT, then you will need to use coding, and it is an area that can be made simpler.
For how long have I used the solution?
I have been using Oracle Database as a Service for four years. I use the solution in my company. I am a customer of the tool.
What do I think about the scalability of the solution?
I don't really feel it is a scalable solution. If you want to expand the tool's capacity, you have to be ready to pay money.
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Oracle Database as a Service
February 2025

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How are customer service and support?
We contact the solution's technical support if we have any issues. I rate the technical support a seven out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have worked with MySQL. When I started my role in my company, I saw that we, as a business, prefer Oracle. For now, we use Oracle, but we are open to using other tools.
How was the initial setup?
The product's implementation was pretty straightforward.
What was our ROI?
With SQL, if you add everything up, you get ROI. Independently, if you use it as a database code platform, I think it offers ROI.
What's my experience with pricing, setup cost, and licensing?
The pricing of the tool depends on the organization. If your organization is not making that much money, then I don't think you should use the enterprise or any other expensive versions of the solution. I recommend the tool for bigger companies.
What other advice do I have?
I am satisfied with the tool.
In terms of cost savings or operational efficiency, the tool serves as a database code tool while also being a database.
Oracle Database as a Service enhances our data analytics with AI capabilities, as we actually plug APIs to be able to generate responses for AI platforms that we have. So far, we have no complaints.
In terms of AI-driven data management improvements or specific analytics tasks, we do a little bit of chatbot, but it is probably not done at a full scale. However, we do have AI-driven platforms.
The product is promoted and well-known in our region.
I think it is easy for people to figure out how to use the tool.
I rate the tool an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Sep 12, 2024
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Database Administrator at Contemi
Enhances the application development process and has an efficient automatic incremental backup feature
Pros and Cons
- "It has significantly enhanced our application development process by introducing substantial time savings and streamlining routine tasks."
- "Improvement in Oracle DBaaS could focus on enhancing performance monitoring and reporting tools."
What is our primary use case?
We use the platform as a relational database management system.
What needs improvement?
Improvement in Oracle DBaaS could focus on enhancing performance monitoring and reporting tools. A more streamlined utility tool would be beneficial, reducing the need for manual intervention in addressing potential slow activities on the database. It could be able to notify the management team quickly.
For how long have I used the solution?
We have been using Oracle Database as a Service for nine years.
What do I think about the stability of the solution?
I rate the platform’s stability a nine out of ten.
What do I think about the scalability of the solution?
We use the platform daily. I rate the scalability an eight out of ten.
How are customer service and support?
The technical support team could work faster.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Previously, we utilized Oracle on-premises solutions for our database needs. We switched to SQL Server for specific business requirements. However, more recently, we transitioned to Oracle Database as a Service (DBaaS), a shift influenced by a reassessment of our evolving business needs.
How was the initial setup?
The initial setup takes a few hours to complete. It requires two executives to work on deployment and one executive to maintain the product. I rate the process an eight out of ten.
What about the implementation team?
We implemented the service with the help of our in-house team.
What's my experience with pricing, setup cost, and licensing?
It is an expensive product. I rate the pricing an eight out of ten.
What other advice do I have?
We use the product for data warehousing or business analytics for software applications, including Enterprise Transactional Systems (ETT).
It has significantly enhanced our application development process by introducing substantial time savings and streamlining routine tasks. When considering an upgrade, the process is simplified, eliminating the need for meticulous checks of backups. Instead, developers can efficiently review the latest updates, choose a suitable upgrade window for their business, and with a few clicks during a designated maintenance window, initiate the process.
For data security, the most beneficial features are validation and verification processes conducted by the service provider before the release of any patches on the official page. The stringent process instills confidence in the reliability of the service, especially in preventing potential security breaches or risks. Oracle service's technical team keeps the clients informed regarding any identified threats and actions to protect the data. It reduces the manual workload for database administrators, allowing them to focus on efficiently implementing patches during designated management windows.
The scalability has made the operations easier than traditional methods. When expanding our product or adjusting resources, we no longer need to perform intricate operations at the operating system or hardware level. Instead, it automatically spins or reallocates storage within the service. The process takes about an hour and a half, ensuring optimized storage to meet the growing needs of our expanding datasets.
The feature of automatic incremental backup has been beneficial to business continuity planning. It ensures that all backup activities are seamlessly managed without requiring any major involvement from the database administrators. It eliminates the need for manual scripting or the setup of intricate backup scenarios. As a result, the maintenance time gets reduced as well. The integration with other systems has medium complexity.
I rate the product an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Oracle Database as a Service
February 2025

Learn what your peers think about Oracle Database as a Service. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
841,152 professionals have used our research since 2012.
Senior Manager III at a financial services firm with 10,001+ employees
Has good performance, replication, and active data
Pros and Cons
- "I like the tool’s database services. I like the system’s performance, replication, active data, etc. which are all good."
- "The solution provides the same type of RDBMS engine for all use cases. They need to provide different products that will be suitable for all use cases. The solution does not support the documentation of databases."
What is our primary use case?
We use the tool to store data.
How has it helped my organization?
All our payment engines run on databases which are the heart of our entire ecosystem.
What is most valuable?
I like the tool’s database services. I like the system’s performance, replication, active data, etc. which are all good.
What needs improvement?
The solution provides the same type of RDBMS engine for all use cases. They need to provide different products that will be suitable for all use cases. The solution does not support the documentation of databases.
For how long have I used the solution?
I have been using the solution for the past 15 years. We plan to migrate to licensing. We are now at 11g and plan to migrate to 19c.
What other advice do I have?
I would rate the solution a ten out of ten. It is a wonderful database engine.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Reliable, simple to implement, and expands well
Pros and Cons
- "We have the ability to build several solutions to according to the requirements of our users."
- "The product must improve its performance."
What is our primary use case?
In general, it's for our billing systems and for customers and customer service.
What is most valuable?
We have the ability to build several solutions to according to the requirements of our users.
It is easy to set up.
The solution scales well.
It is stable and reliable.
What needs improvement?
Performance always is an important issue. The product must improve its performance.
For how long have I used the solution?
I've been using the solution for five years.
What do I think about the stability of the solution?
The stability has been great. We don't have bugs or glitches. It is reliable. It doesn't crash or freeze.
Of course, we could always use better performance.
What do I think about the scalability of the solution?
So far, we have found the solution to be scalable.
We have 1,000 people directly and 50,000 people indirectly using the solution.
How are customer service and support?
Technical so far has been pretty good.
How was the initial setup?
The solution has a straightforward setup. It is not complex or difficult.
What's my experience with pricing, setup cost, and licensing?
We have a corporate license. I'm just using it. I don't have the details in terms of exact cost.
What other advice do I have?
I'm just a customer.
I use the on-premises and the as-a-service versions.
I'd advise those considering the solution to first be careful to design it before beginning.
I'd rate the product ten out of ten overall.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Account Manager at BGH
A secure, scalable, and flexible solution that is easy to implement
Pros and Cons
- "The solution's scalability and flexibility are very good and implementation is easy."
- "The solution needs more certifications for other products and applications because migration to the cloud is difficult without them."
What is our primary use case?
As a service provider I implemented the on-premises solution with logic and KBM for thirty customers in Columbia.
I am now migrating customers from on-premises to the solution's PaaS cloud. We use data for a TMR that is like a SaaP and connects with the cloud.
How has it helped my organization?
Our certifications in Oracle Database are good because we don't have many certified resources in Columbia. Oracle helps with credits for savings on customer implementations and has a nice partner ecosystem.
What is most valuable?
The solution's scalability and flexibility are very good and implementation is easy.
What needs improvement?
The solution needs more certifications for other products and applications because migration to the cloud is difficult without them.
The solution currently uses GoldenGate for disaster recovery plans and I'd like the option for a different database such as SQL Server, MySQL, or MariaDB.
For how long have I used the solution?
I have been using the solution for four years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
It is sometimes hard to communicate with support due to language barriers and I would appreciate multilingual technical support. I rate support a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup is easy for our engineers.
What about the implementation team?
Our company has three engineers and fifty users who handle implementations.
What's my experience with pricing, setup cost, and licensing?
For on-premises, a perpetual license is a standard $17,500 plus 22% for one year of support.
What other advice do I have?
The solution is the most secure database in the world. I rate the solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Co-Founder & CEO at CLOUDEX
A highly stable solution that helps you manage your database and backup
Pros and Cons
- "As a database administrator, it has a lot of features to help you manage the database and the backup."
- "The solution’s pricing could be improved."
What is our primary use case?
We use Oracle Database as a Service for data warehouse and OLTP systems.
What is most valuable?
Oracle Database as a Service is one of the best databases. As a database administrator, it has a lot of features to help you manage the database and the backup. It's a very good product.
What needs improvement?
The solution’s pricing could be improved.
For how long have I used the solution?
I have been using Oracle Database as a Service for 10 years.
What do I think about the stability of the solution?
I rate Oracle Database as a Service ten out of ten for stability.
What do I think about the scalability of the solution?
The solution's on-premises scalability should be improved. Around 100 users, including analysts, database administrators, and developers, use the solution in our organization.
I rate Oracle Database as a Service an eight out of ten for scalability.
How are customer service and support?
Oracle Database as a Service has a good and fast technical support team.
How was the initial setup?
The initial setup of Oracle Database as a Service is easy.
What about the implementation team?
Oracle Database as a Service is easy to deploy, and we deployed it through an in-house team.
What was our ROI?
Although Oracle Database as a Service is expensive, it is worth its cost, and we have seen a return on investment.
What's my experience with pricing, setup cost, and licensing?
Oracle Database as a Service has a yearly licensing fee, which is expensive.
What other advice do I have?
One or two people are enough to manage the solution. The development depends on how many applications you need to build.
Overall, I rate Oracle Database as a Service a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
BI consultant at RajhiSteel
It has an analytical querying feature; its stability is excellent and allows effortless development
Pros and Cons
- "What I like about Oracle Database as a Service is that it has excellent stability, and the development is effortless. I also like the enhanced queries in Oracle Database as a Service best."
- "Pricing for Oracle Database as a Service could be cheaper, so this is an area for improvement."
What is our primary use case?
I used Oracle Database as a Service as a secure database.
What is most valuable?
What I like about Oracle Database as a Service is that it has excellent stability, and the development is effortless. No other database compares with Oracle Database as a Service in twenty-five years.
I also like the enhanced queries in Oracle Database as a Service. I've been using analytical queries and classes, which is what I like best about the service.
The service also has a VR feature which is excellent, though I'm not using that feature.
I also like how speedy Oracle Database as a Service is.
What needs improvement?
Pricing for Oracle Database as a Service could be cheaper, so this is an area for improvement.
For how long have I used the solution?
I used Oracle Database as a Service for a few years as the company was using it.
What do I think about the stability of the solution?
I found Oracle Database as a Service excellent, stability-wise.
What do I think about the scalability of the solution?
Oracle Database as a Service is highly scalable.
How are customer service and support?
Support for Oracle Database as a Service is always good.
How was the initial setup?
The initial setup for Oracle Database as a Service is straightforward. There was no difficulty in its deployment. It was easy to deploy.
What's my experience with pricing, setup cost, and licensing?
Oracle Database as a Service is always a bit costly, but it's an excellent service. My company used the on-premises version, and that was costly. I have yet to learn about the cost of the cloud version, though.
What other advice do I have?
My experience is with Oracle Database Administrator, Oracle Report Builder, Oracle E-Business Suite, Oracle Application Server, Oracle Client/Server, and Oracle Database as a Service.
I used version 12 of Oracle Database as a Service.
In the company, over five hundred people worked on Oracle Database as a Service in the last four or five years.
There's no plan to increase the usage of Oracle Database as a Service because the company is moving to another provider.
Five people, including a manager or supervisor, took care of the deployment and maintenance of Oracle Database as a Service.
I recommend Oracle Database as a Service to midsized and large-scale companies, mainly if you use the Oracle Email Delivery Service, which also requires going with Oracle Analytics Cloud. In today's modern world, if you're not using Oracle E-Business Suite and you store your data in the data warehouse and collect data from different interactive devices, such as cameras, the best solution is Oracle Database as a Service, partnered with Oracle Business Intelligence.
My rating for Oracle Database as a Service is ten out of ten, as no other service is comparable.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Founder at Simpro Tech
Powerful, scalable, and secure
Pros and Cons
- "The most valuable aspect of the solution is its security, performance, and availability."
- "There is room for improvement in the speed of the data migration process."
What is our primary use case?
Oracle's Database as a Service has the potential to support both artificial intelligence and machine learning, but it seems that its capabilities in these areas have yet to be fully developed.
What is most valuable?
Security is a critical aspect for us, as well as the process of patching and updating the system.
The availability of the system is ensured by running it on two on-premise servers, which are identical and located separately.
The most valuable aspect of the solution is its security, performance, and availability.
What needs improvement?
There is room for improvement in the speed of the data migration process.
For how long have I used the solution?
I have been working with Oracle Database as a Service for a few years.
What do I think about the stability of the solution?
I would rate the stability a nine out of ten.
What do I think about the scalability of the solution?
Oracle Database as a Service is highly scalable.
We have eight users who use the solution for project management, which we deploy for our clients. However, this is not the primary function of our own work. As an example, one of our clients has 50 users running a similar deployment.
In addition to our own usage, the solution is also used by the company we have contracted for core banking.
We purchase the solution from them and they take care of its deployment and management. Therefore, we are not directly involved in the deployment process.
While we initially went with Oracle, our clients are now the ones who are involved in the deployment process for the core banking solution.
How are customer service and support?
I have only contacted technical support through proxy.
Which solution did I use previously and why did I switch?
Previously, we were working with MySQL.
How was the initial setup?
The initial setup is generally considered straightforward, although there may be some challenges, particularly when new team members are introduced. However, once the team becomes familiar with the solution, the setup process becomes easier and more streamlined, even when working remotely.
Deploying the solution is generally considered to be easy, with the only major challenge being the migration of data from another database to this one.
The data migration process can be complex and time-consuming.
What about the implementation team?
To deploy the solution, it is important to have the correct hardware specifications in place. Once these specifications have been met, and the necessary hardware is available, the deployment process can begin.
Once the database has been installed and configured, the system should be up and running.
What's my experience with pricing, setup cost, and licensing?
What has been done is that an annual subscription model has been launched, which includes the payment of both the AML (Annual Maintenance Fee) and the subscription fee, paid on a yearly basis.
Which other solutions did I evaluate?
I have evaluated both SQL and MySQL, and I have found that MySQL lacks the interactivity and capacity compared to SQL.
Oracle is typically chosen when a highly robust and reliable system is required.
What other advice do I have?
I would recommend this solution to other users.
I would rate Oracle Database as a Service a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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