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Oluwole Olajide - PeerSpot reviewer
Lead Cloud and Infrastructure Engineer at a insurance company with 201-500 employees
Real User
Top 20
Easy for people to use and handle the setup phase
Pros and Cons
  • "The product's implementation was pretty straightforward."
  • "The support provides help based on the same size fits all kinds of approaches, making it an area where improvements are needed."

What is most valuable?

Regarding the most effective part of the tool for data security, I would say that our database is on Azure. We mostly look at Azure's security tools, such as a network security group.

What needs improvement?

I think the tool's support team generally just addresses issues, and they probably don't look at they probably don't look at the popularity of any issue. The support provides help based on the same size fits all kinds of approaches, making it an area where improvements are needed.

If you don't give us the best stuff probably we have many other options. Maybe the tool can reduce its cost or provide some other solutions.

If you are in IT, then you will need to use coding, and it is an area that can be made simpler.

For how long have I used the solution?

I have been using Oracle Database as a Service for four years. I use the solution in my company. I am a customer of the tool.

What do I think about the scalability of the solution?

I don't really feel it is a scalable solution. If you want to expand the tool's capacity, you have to be ready to pay money.

Buyer's Guide
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December 2024
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How are customer service and support?

We contact the solution's technical support if we have any issues. I rate the technical support a seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have worked with MySQL. When I started my role in my company, I saw that we, as a business, prefer Oracle. For now, we use Oracle, but we are open to using other tools.

How was the initial setup?

The product's implementation was pretty straightforward.

What was our ROI?

With SQL, if you add everything up, you get ROI. Independently, if you use it as a database code platform, I think it offers ROI.

What's my experience with pricing, setup cost, and licensing?

The pricing of the tool depends on the organization. If your organization is not making that much money, then I don't think you should use the enterprise or any other expensive versions of the solution. I recommend the tool for bigger companies.

What other advice do I have?

I am satisfied with the tool.

In terms of cost savings or operational efficiency, the tool serves as a database code tool while also being a database.

Oracle Database as a Service enhances our data analytics with AI capabilities, as we actually plug APIs to be able to generate responses for AI platforms that we have. So far, we have no complaints.

In terms of AI-driven data management improvements or specific analytics tasks, we do a little bit of chatbot, but it is probably not done at a full scale. However, we do have AI-driven platforms.

The product is promoted and well-known in our region.

I think it is easy for people to figure out how to use the tool.

I rate the tool an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Parker Chung - PeerSpot reviewer
Senior Director at Stark Technology Inc.
Real User
Top 20
Simple deployment, easy troubleshooting, and highly reliable
Pros and Cons
  • "The most valuable features of Oracle Database as a Service are configuration and troubleshooting."
  • "Oracle Database as a Service could improve the performance when monitoring."

What is our primary use case?

Oracle Database as a Service is used to manage full-featured Oracle Database instances.

What is most valuable?

The most valuable features of Oracle Database as a Service are configuration and troubleshooting.

What needs improvement?

Oracle Database as a Service could improve the performance when monitoring.

For how long have I used the solution?

I have been using Oracle Database as a Service for approximately 10 years.

What do I think about the stability of the solution?

The stability of the solution is high.

I rate the stability of Oracle Database as a Service a ten out of ten.

What do I think about the scalability of the solution?

Most of my clients are small to medium-sized businesses.

I rate the scalability of Oracle Database as a Service a seven out of ten.

How are customer service and support?

We do not use the vendor's support but we use online resources.

I rate the support from Oracle Database as a Service a seven out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup of Oracle Database as a Service is simple. The deployment took approximately one to two years.

I rate the initial setup of Oracle Database as a Service a nine out of ten.

What about the implementation team?

We have two people who deploy the solution.

What's my experience with pricing, setup cost, and licensing?

The price of Oracle Database as a Service is expensive.

I rate the price of Oracle Database as a Service a nine out of ten.

What other advice do I have?

We have two to three people who maintain the solution.

We are looking to switch to another solution, such as MongoDB or Postgres SQL.

I rate Oracle Database as a Service an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Buyer's Guide
Oracle Database as a Service
December 2024
Learn what your peers think about Oracle Database as a Service. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
Raghuraman Sundararajan - PeerSpot reviewer
Senior Manager III at a financial services firm with 10,001+ employees
Real User
Top 5
Has good performance, replication, and active data
Pros and Cons
  • "I like the tool’s database services. I like the system’s performance, replication, active data, etc. which are all good."
  • "The solution provides the same type of RDBMS engine for all use cases. They need to provide different products that will be suitable for all use cases. The solution does not support the documentation of databases."

What is our primary use case?

We use the tool to store data.

How has it helped my organization?

All our payment engines run on databases which are the heart of our entire ecosystem.

What is most valuable?

I like the tool’s database services. I like the system’s performance, replication, active data, etc. which are all good.

What needs improvement?

The solution provides the same type of RDBMS engine for all use cases. They need to provide different products that will be suitable for all use cases. The solution does not support the documentation of databases.

For how long have I used the solution?

I have been using the solution for the past 15 years. We plan to migrate to licensing. We are now at 11g and plan to migrate to 19c.

What other advice do I have?

I would rate the solution a ten out of ten. It is a wonderful database engine.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
GauravBatra - PeerSpot reviewer
Managing Solution Architect at Cegal
Real User
Lots of features, easy to manage, and offers good support
Pros and Cons
  • "It's a scalable product."
  • "On the cloud services, they need to improve some console-level items, including the logging of the databases on the console level."

What is our primary use case?

I work in the data cloud, mostly with big data machines.

What is most valuable?

The stability is quite good.

It's a scalable product.

We found the setup for the cloud to be quite straightforward.

Technical support is great.

It's one of the best databases. It has a lot of features, which makes it easy to manage, easy to run, and offers the best performance. Everything is there. It's good to use.

What needs improvement?

In such a heavy product, there's always some level of improvement needed. 

On the cloud services, they need to improve some console-level items, including the logging of the databases on the console level.

For how long have I used the solution?

I've been using the solution for 12 years. 

What do I think about the stability of the solution?

The solution is stable. The performance is good. It's reliable. There are no bugs or glitches, and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

It scales quite nicely as necessary.

We have multiple customers using the solution. We have 20 people on our end handling admin duties. We have thousands of people using it as customers. 

How are customer service and support?

We have had a good experience with technical support.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution is easy to set up if you're talking about the cloud. It's always very straightforward. It's not complex or difficult. 

I'd rate the ease of implementation 4.5 out of five. 

What's my experience with pricing, setup cost, and licensing?

The cost of the solution varies. It depends on which features you plan to use, for example, or which specific solution.

I'd rate the price a three out of five in terms of affordability.

What other advice do I have?

If you are a developer or you have developers to develop items in Oracle, then you should go with Oracle. If not, then definitely go for something else. Oracle is very vast and the performance is good, however, you need some knowledge. 

Potential new users should take some time to compare other databases together. 

I'd rate the solution nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller/Implementer
PeerSpot user
Database Administrator at Contemi
Real User
Top 20
Enhances the application development process and has an efficient automatic incremental backup feature
Pros and Cons
  • "It has significantly enhanced our application development process by introducing substantial time savings and streamlining routine tasks."
  • "Improvement in Oracle DBaaS could focus on enhancing performance monitoring and reporting tools."

What is our primary use case?

We use the platform as a relational database management system.

What needs improvement?

Improvement in Oracle DBaaS could focus on enhancing performance monitoring and reporting tools. A more streamlined utility tool would be beneficial, reducing the need for manual intervention in addressing potential slow activities on the database. It could be able to notify the management team quickly.

For how long have I used the solution?

We have been using Oracle Database as a Service for nine years.

What do I think about the stability of the solution?

I rate the platform’s stability a nine out of ten.

What do I think about the scalability of the solution?

We use the platform daily. I rate the scalability an eight out of ten.

How are customer service and support?

The technical support team could work faster.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Previously, we utilized Oracle on-premises solutions for our database needs. We switched to SQL Server for specific business requirements. However, more recently, we transitioned to Oracle Database as a Service (DBaaS), a shift influenced by a reassessment of our evolving business needs.

How was the initial setup?

The initial setup takes a few hours to complete. It requires two executives to work on deployment and one executive to maintain the product. I rate the process an eight out of ten.

What about the implementation team?

We implemented the service with the help of our in-house team.

What's my experience with pricing, setup cost, and licensing?

It is an expensive product. I rate the pricing an eight out of ten.

What other advice do I have?

We use the product for data warehousing or business analytics for software applications, including Enterprise Transactional Systems (ETT).

It has significantly enhanced our application development process by introducing substantial time savings and streamlining routine tasks. When considering an upgrade, the process is simplified, eliminating the need for meticulous checks of backups. Instead, developers can efficiently review the latest updates, choose a suitable upgrade window for their business, and with a few clicks during a designated maintenance window, initiate the process.

For data security, the most beneficial features are validation and verification processes conducted by the service provider before the release of any patches on the official page. The stringent process instills confidence in the reliability of the service, especially in preventing potential security breaches or risks. Oracle service's technical team keeps the clients informed regarding any identified threats and actions to protect the data. It reduces the manual workload for database administrators, allowing them to focus on efficiently implementing patches during designated management windows.

The scalability has made the operations easier than traditional methods. When expanding our product or adjusting resources, we no longer need to perform intricate operations at the operating system or hardware level. Instead, it automatically spins or reallocates storage within the service. The process takes about an hour and a half, ensuring optimized storage to meet the growing needs of our expanding datasets.

The feature of automatic incremental backup has been beneficial to business continuity planning. It ensures that all backup activities are seamlessly managed without requiring any major involvement from the database administrators. It eliminates the need for manual scripting or the setup of intricate backup scenarios. As a result, the maintenance time gets reduced as well. The integration with other systems has medium complexity.

I rate the product an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ahmad Hida - PeerSpot reviewer
Application and BI manager at Ithmaar-solutions
Real User
Top 5Leaderboard
Secure, useful object types, and helpful online support
Pros and Cons
  • "The most valuable feature of Oracle Database as a Service is the object types. The object types are not available in other databases, such as SQL and Postgres. Additionally, the security is very good."
  • "The price of Oracle Database as a Service could be better."

What is our primary use case?

We are using Oracle Database as a Service for a banking system we are making that requires a good database with high performance and very high capacity. This solution is providing all of these features for us. Additionally, we are using another Oracle tool for development, called Oracle ADS, which is very compatible with the Oracle Database as a Service.

What is most valuable?

The most valuable feature of Oracle Database as a Service is the object types. The object types are not available in other databases, such as SQL and Postgres. Additionally, the security is very good.

What needs improvement?

The price of Oracle Database as a Service could be better.

For how long have I used the solution?

I have been using Oracle Database as a Service for approximately 15 years.

What do I think about the stability of the solution?

Oracle Database as a Service is stable.

What do I think about the scalability of the solution?

The scalability of Oracle Database as a Service is good.

We have more than 50 people in my company using this solution.

How are customer service and support?

We have rarely used the support. However, whenever we have any issue, we can search it through the Oracle site and find a solution.

Which solution did I use previously and why did I switch?

I'm working on Postgres and Advanced Postgres and we have some products on it, but I found that the performance is not the same as Oracle Database as a Service.

How was the initial setup?

The initial setup of Oracle Database as a Service is straightforward.

What about the implementation team?

We did the implementation of Oracle Database as a Service with our in-house team of four people. One for the application, one for the database, and two for DevOps.

What's my experience with pricing, setup cost, and licensing?

I do not know firsthand about the price of Oracle Database as a Service, but it is known that Oracle solutions tend to be priced higher than competitors.

What other advice do I have?

I would recommend this solution to others.

I rate Oracle Database as a Service a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
ARIEL MUNAFO - PeerSpot reviewer
Co-Founder & CEO at CLOUDEX
Real User
Top 5
A highly stable solution that helps you manage your database and backup
Pros and Cons
  • "As a database administrator, it has a lot of features to help you manage the database and the backup."
  • "The solution’s pricing could be improved."

What is our primary use case?

We use Oracle Database as a Service for data warehouse and OLTP systems.

What is most valuable?

Oracle Database as a Service is one of the best databases. As a database administrator, it has a lot of features to help you manage the database and the backup. It's a very good product.

What needs improvement?

The solution’s pricing could be improved.

For how long have I used the solution?

I have been using Oracle Database as a Service for 10 years.

What do I think about the stability of the solution?

I rate Oracle Database as a Service ten out of ten for stability.

What do I think about the scalability of the solution?

The solution's on-premises scalability should be improved. Around 100 users, including analysts, database administrators, and developers, use the solution in our organization.

I rate Oracle Database as a Service an eight out of ten for scalability.

How are customer service and support?

Oracle Database as a Service has a good and fast technical support team.

How was the initial setup?

The initial setup of Oracle Database as a Service is easy.

What about the implementation team?

Oracle Database as a Service is easy to deploy, and we deployed it through an in-house team.

What was our ROI?

Although Oracle Database as a Service is expensive, it is worth its cost, and we have seen a return on investment.

What's my experience with pricing, setup cost, and licensing?

Oracle Database as a Service has a yearly licensing fee, which is expensive.

What other advice do I have?

One or two people are enough to manage the solution. The development depends on how many applications you need to build.

Overall, I rate Oracle Database as a Service a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technology Director at 24i
Real User
Reliable and available but is too expensive
Pros and Cons
  • "The functionality is good."
  • "We'd like to see better support for non-structured data and in-memory load."

What is our primary use case?

We primarily use the on-premises version as our country does not allow the use of the cloud. We primarily use the solution as a database. 

How has it helped my organization?

We like the fact that it is very reliable. It's also very available. It's easy to find Oracle resources in our part of the world, and it's easy to replicate over other data centers. 

What is most valuable?

The functionality is good. It's flexible and easy to adjust. 

It is very reliable. 

The partitioning has been very useful. We like that we can do replication and indexing. 

The solution is stable.

It can scale, however, the cloud deployment would scale more easily. 

What needs improvement?

The solution is very expensive. 

We'd like to see better support for non-structured data and in-memory load. That would help with applications we need to cache. 

For how long have I used the solution?

I've been using the solution for over ten years now. I've used it since about 2006 or 2008.

What do I think about the stability of the solution?

The solution is stable. I'd rate it nine out of ten. It is reliable, and the performance is good. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is scalable. I'd rate it six out of ten. On-premises is less scalable than the cloud. 

How are customer service and support?

Technical support could be better. They should have more publicly available assistance instead of having a subscription. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We do use a bit of PostgreSQL. 

How was the initial setup?

The initial setup was complex. I'd rate the ease of setup three out of ten. You need to understand the file system, and you need to understand Oracle very well before setup. It's not like Microsoft, where there is a setup Wizard to guide you. You need very specific knowledge. 

The setup might take a day or two in terms of deployment. However, you need to put in the tables and build the applications on top of that, and that part can take several months. 

What about the implementation team?

We handled the setup in-house. 

What's my experience with pricing, setup cost, and licensing?

I'd rate the pricing one out of ten. It is way too expensive. We do need to pay extra for other modules, for example, for partitioning and compression. You can also pay extra for assistance. It's already too much, and then they make you pay even more. 

Which other solutions did I evaluate?

We did look at SQL and MongoDB since starting with the solutions. However, we did not look at anything before choosing Oracle. 

What other advice do I have?

We're customers and end-users. 

We have been using Oracle ERP for some time and are moving from on-premises to the cloud. 

I'd advise users to pay attention to licensing as it can get very, very expensive. Definitely look into other databases. 

I would rate the solution seven out of ten as it is the market leader and is very stable. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Oracle Database as a Service Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Oracle Database as a Service Report and get advice and tips from experienced pros sharing their opinions.