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Hamid M. Hamid - PeerSpot reviewer
Data architect at Banking Sector
Real User
Top 5Leaderboard
A database that offers great scalability, network, performance, and stability
Pros and Cons
  • "The most valuable features of the solution are processing, indexing, monitoring, scalability, network, performance of the clustering, clusters, and availability."
  • "The price of the solution is an area of concern. From an improvement perspective, the price of the solution should be lowered."

What is our primary use case?

Oracle Database as a Service serves as an operational and mission critical system. Oracle Database as a Service works very well for our company and can be termed one of the world's best databases.

What is most valuable?

The most valuable features of the solution are processing, indexing, monitoring, scalability, network, performance of the clustering, clusters, and availability.

What needs improvement?

Oracle Database as a Service is a tool that serves as a benchmark when compared to other databases in the market, so I can't find any shortcomings where improvements are required.

The price of the solution is an area of concern. From an improvement perspective, the price of the solution should be lowered.

For how long have I used the solution?

I have been using Oracle Database as a Service for thirteen or fourteen years. I use the solution's latest version, which is Oracle Database 19c.

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What do I think about the stability of the solution?

Oracle Database as a Service serves as a benchmark for other solutions in the market when it comes to the stability part. It is one of the best solutions in all aspects, like compatibility, performance, scalability, capabilities, and as a backup solution.

What do I think about the scalability of the solution?

There are many users of Oracle Database.

My company can plan to increase the number of users since it is a scalable product. You just need to increase from a single or one node cluster to support more users.

Which solution did I use previously and why did I switch?

I have experience with SQL Server. My company switched from SQL Server to Oracle Database as a Service since we found the latter to be one of the best products in the market.

How was the initial setup?

Oracle Database as a Service's initial setup phase has become easier compared to its complex nature ten years ago. Oracle Database as a Service has become easy to operate even when it comes to the advanced installation part.

Considering that all the prerequisite requirements are met, Oracle Database as a Service's deployment phase can be completed in a day.

For the deployment phase, you need to get involved in some hardware provisioning, after which you need to see to it that all the prerequisites for the deployment process are met before choosing to install Oracle Database as a Service, and you can create your database.

What about the implementation team?

My company did not see any help from any consultants for the deployment phase of Oracle Database as a Service.

What's my experience with pricing, setup cost, and licensing?

Oracle Database as a Service is an expensive product.

What other advice do I have?

Oracle Database as a Service is a well-integrated tool with other products.

If you want an operational database and support for a mission critical system, then Oracle Database as a Service is your best product. I won't recommend small or mid-sized companies to go with Oracle Database as a Service. For a smaller database, I suggest SQL Server.

I rate the overall tool a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Oluwole Olajide - PeerSpot reviewer
Lead Cloud and Infrastructure Engineer at a insurance company with 201-500 employees
Real User
Top 20
Easy for people to use and handle the setup phase
Pros and Cons
  • "The product's implementation was pretty straightforward."
  • "The support provides help based on the same size fits all kinds of approaches, making it an area where improvements are needed."

What is most valuable?

Regarding the most effective part of the tool for data security, I would say that our database is on Azure. We mostly look at Azure's security tools, such as a network security group.

What needs improvement?

I think the tool's support team generally just addresses issues, and they probably don't look at they probably don't look at the popularity of any issue. The support provides help based on the same size fits all kinds of approaches, making it an area where improvements are needed.

If you don't give us the best stuff probably we have many other options. Maybe the tool can reduce its cost or provide some other solutions.

If you are in IT, then you will need to use coding, and it is an area that can be made simpler.

For how long have I used the solution?

I have been using Oracle Database as a Service for four years. I use the solution in my company. I am a customer of the tool.

What do I think about the scalability of the solution?

I don't really feel it is a scalable solution. If you want to expand the tool's capacity, you have to be ready to pay money.

How are customer service and support?

We contact the solution's technical support if we have any issues. I rate the technical support a seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have worked with MySQL. When I started my role in my company, I saw that we, as a business, prefer Oracle. For now, we use Oracle, but we are open to using other tools.

How was the initial setup?

The product's implementation was pretty straightforward.

What was our ROI?

With SQL, if you add everything up, you get ROI. Independently, if you use it as a database code platform, I think it offers ROI.

What's my experience with pricing, setup cost, and licensing?

The pricing of the tool depends on the organization. If your organization is not making that much money, then I don't think you should use the enterprise or any other expensive versions of the solution. I recommend the tool for bigger companies.

What other advice do I have?

I am satisfied with the tool.

In terms of cost savings or operational efficiency, the tool serves as a database code tool while also being a database.

Oracle Database as a Service enhances our data analytics with AI capabilities, as we actually plug APIs to be able to generate responses for AI platforms that we have. So far, we have no complaints.

In terms of AI-driven data management improvements or specific analytics tasks, we do a little bit of chatbot, but it is probably not done at a full scale. However, we do have AI-driven platforms.

The product is promoted and well-known in our region.

I think it is easy for people to figure out how to use the tool.

I rate the tool an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Oracle Database as a Service
January 2025
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Database Administrator at Contemi
Real User
Top 20
Enhances the application development process and has an efficient automatic incremental backup feature
Pros and Cons
  • "It has significantly enhanced our application development process by introducing substantial time savings and streamlining routine tasks."
  • "Improvement in Oracle DBaaS could focus on enhancing performance monitoring and reporting tools."

What is our primary use case?

We use the platform as a relational database management system.

What needs improvement?

Improvement in Oracle DBaaS could focus on enhancing performance monitoring and reporting tools. A more streamlined utility tool would be beneficial, reducing the need for manual intervention in addressing potential slow activities on the database. It could be able to notify the management team quickly.

For how long have I used the solution?

We have been using Oracle Database as a Service for nine years.

What do I think about the stability of the solution?

I rate the platform’s stability a nine out of ten.

What do I think about the scalability of the solution?

We use the platform daily. I rate the scalability an eight out of ten.

How are customer service and support?

The technical support team could work faster.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Previously, we utilized Oracle on-premises solutions for our database needs. We switched to SQL Server for specific business requirements. However, more recently, we transitioned to Oracle Database as a Service (DBaaS), a shift influenced by a reassessment of our evolving business needs.

How was the initial setup?

The initial setup takes a few hours to complete. It requires two executives to work on deployment and one executive to maintain the product. I rate the process an eight out of ten.

What about the implementation team?

We implemented the service with the help of our in-house team.

What's my experience with pricing, setup cost, and licensing?

It is an expensive product. I rate the pricing an eight out of ten.

What other advice do I have?

We use the product for data warehousing or business analytics for software applications, including Enterprise Transactional Systems (ETT).

It has significantly enhanced our application development process by introducing substantial time savings and streamlining routine tasks. When considering an upgrade, the process is simplified, eliminating the need for meticulous checks of backups. Instead, developers can efficiently review the latest updates, choose a suitable upgrade window for their business, and with a few clicks during a designated maintenance window, initiate the process.

For data security, the most beneficial features are validation and verification processes conducted by the service provider before the release of any patches on the official page. The stringent process instills confidence in the reliability of the service, especially in preventing potential security breaches or risks. Oracle service's technical team keeps the clients informed regarding any identified threats and actions to protect the data. It reduces the manual workload for database administrators, allowing them to focus on efficiently implementing patches during designated management windows.

The scalability has made the operations easier than traditional methods. When expanding our product or adjusting resources, we no longer need to perform intricate operations at the operating system or hardware level. Instead, it automatically spins or reallocates storage within the service. The process takes about an hour and a half, ensuring optimized storage to meet the growing needs of our expanding datasets.

The feature of automatic incremental backup has been beneficial to business continuity planning. It ensures that all backup activities are seamlessly managed without requiring any major involvement from the database administrators. It eliminates the need for manual scripting or the setup of intricate backup scenarios. As a result, the maintenance time gets reduced as well. The integration with other systems has medium complexity.

I rate the product an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Raghuraman Sundararajan - PeerSpot reviewer
Senior Manager III at a financial services firm with 10,001+ employees
Real User
Top 5
Has good performance, replication, and active data
Pros and Cons
  • "I like the tool’s database services. I like the system’s performance, replication, active data, etc. which are all good."
  • "The solution provides the same type of RDBMS engine for all use cases. They need to provide different products that will be suitable for all use cases. The solution does not support the documentation of databases."

What is our primary use case?

We use the tool to store data.

How has it helped my organization?

All our payment engines run on databases which are the heart of our entire ecosystem.

What is most valuable?

I like the tool’s database services. I like the system’s performance, replication, active data, etc. which are all good.

What needs improvement?

The solution provides the same type of RDBMS engine for all use cases. They need to provide different products that will be suitable for all use cases. The solution does not support the documentation of databases.

For how long have I used the solution?

I have been using the solution for the past 15 years. We plan to migrate to licensing. We are now at 11g and plan to migrate to 19c.

What other advice do I have?

I would rate the solution a ten out of ten. It is a wonderful database engine.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Development Manager at Telcel
Real User
Reliable, simple to implement, and expands well
Pros and Cons
  • "We have the ability to build several solutions to according to the requirements of our users."
  • "The product must improve its performance."

What is our primary use case?

In general, it's for our billing systems and for customers and customer service.

What is most valuable?

We have the ability to build several solutions to according to the requirements of our users.

It is easy to set up.

The solution scales well.

It is stable and reliable. 

What needs improvement?

Performance always is an important issue. The product must improve its performance.

For how long have I used the solution?

I've been using the solution for five years. 

What do I think about the stability of the solution?

The stability has been great. We don't have bugs or glitches. It is reliable. It doesn't crash or freeze.

Of course, we could always use better performance. 

What do I think about the scalability of the solution?

So far, we have found the solution to be scalable.

We have 1,000 people directly and 50,000 people indirectly using the solution. 

How are customer service and support?

Technical so far has been pretty good. 

How was the initial setup?

The solution has a straightforward setup. It is not complex or difficult. 

What's my experience with pricing, setup cost, and licensing?

We have a corporate license. I'm just using it. I don't have the details in terms of exact cost.

What other advice do I have?

I'm just a customer. 

I use the on-premises and the as-a-service versions. 

I'd advise those considering the solution to first be careful to design it before beginning. 

I'd rate the product ten out of ten overall. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
WilmerRodriguez - PeerSpot reviewer
Account Manager at BGH
Reseller
A secure, scalable, and flexible solution that is easy to implement
Pros and Cons
  • "The solution's scalability and flexibility are very good and implementation is easy."
  • "The solution needs more certifications for other products and applications because migration to the cloud is difficult without them."

What is our primary use case?

As a service provider I implemented the on-premises solution with logic and KBM for thirty customers in Columbia. 

I am now migrating customers from on-premises to the solution's PaaS cloud. We use data for a TMR that is like a SaaP and connects with the cloud. 

How has it helped my organization?

Our certifications in Oracle Database are good because we don't have many certified resources in Columbia. Oracle helps with credits for savings on customer implementations and has a nice partner ecosystem. 

What is most valuable?

The solution's scalability and flexibility are very good and implementation is easy. 

What needs improvement?

The solution needs more certifications for other products and applications because migration to the cloud is difficult without them.

The solution currently uses GoldenGate for disaster recovery plans and I'd like the option for a different database such as SQL Server, MySQL, or MariaDB. 

For how long have I used the solution?

I have been using the solution for four years. 

What do I think about the stability of the solution?

The solution is very stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

It is sometimes hard to communicate with support due to language barriers and I would appreciate multilingual technical support. I rate support a nine out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

The setup is easy for our engineers.

What about the implementation team?

Our company has three engineers and fifty users who handle implementations. 

What's my experience with pricing, setup cost, and licensing?

For on-premises, a perpetual license is a standard $17,500 plus 22% for one year of support. 

What other advice do I have?

The solution is the most secure database in the world. I rate the solution a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Ahmad Hida - PeerSpot reviewer
Application and BI manager at Ithmaar-solutions
Real User
Top 5
Secure, useful object types, and helpful online support
Pros and Cons
  • "The most valuable feature of Oracle Database as a Service is the object types. The object types are not available in other databases, such as SQL and Postgres. Additionally, the security is very good."
  • "The price of Oracle Database as a Service could be better."

What is our primary use case?

We are using Oracle Database as a Service for a banking system we are making that requires a good database with high performance and very high capacity. This solution is providing all of these features for us. Additionally, we are using another Oracle tool for development, called Oracle ADS, which is very compatible with the Oracle Database as a Service.

What is most valuable?

The most valuable feature of Oracle Database as a Service is the object types. The object types are not available in other databases, such as SQL and Postgres. Additionally, the security is very good.

What needs improvement?

The price of Oracle Database as a Service could be better.

For how long have I used the solution?

I have been using Oracle Database as a Service for approximately 15 years.

What do I think about the stability of the solution?

Oracle Database as a Service is stable.

What do I think about the scalability of the solution?

The scalability of Oracle Database as a Service is good.

We have more than 50 people in my company using this solution.

How are customer service and support?

We have rarely used the support. However, whenever we have any issue, we can search it through the Oracle site and find a solution.

Which solution did I use previously and why did I switch?

I'm working on Postgres and Advanced Postgres and we have some products on it, but I found that the performance is not the same as Oracle Database as a Service.

How was the initial setup?

The initial setup of Oracle Database as a Service is straightforward.

What about the implementation team?

We did the implementation of Oracle Database as a Service with our in-house team of four people. One for the application, one for the database, and two for DevOps.

What's my experience with pricing, setup cost, and licensing?

I do not know firsthand about the price of Oracle Database as a Service, but it is known that Oracle solutions tend to be priced higher than competitors.

What other advice do I have?

I would recommend this solution to others.

I rate Oracle Database as a Service a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
ARIEL MUNAFO - PeerSpot reviewer
Co-Founder & CEO at CLOUDEX
Real User
Top 5
A highly stable solution that helps you manage your database and backup
Pros and Cons
  • "As a database administrator, it has a lot of features to help you manage the database and the backup."
  • "The solution’s pricing could be improved."

What is our primary use case?

We use Oracle Database as a Service for data warehouse and OLTP systems.

What is most valuable?

Oracle Database as a Service is one of the best databases. As a database administrator, it has a lot of features to help you manage the database and the backup. It's a very good product.

What needs improvement?

The solution’s pricing could be improved.

For how long have I used the solution?

I have been using Oracle Database as a Service for 10 years.

What do I think about the stability of the solution?

I rate Oracle Database as a Service ten out of ten for stability.

What do I think about the scalability of the solution?

The solution's on-premises scalability should be improved. Around 100 users, including analysts, database administrators, and developers, use the solution in our organization.

I rate Oracle Database as a Service an eight out of ten for scalability.

How are customer service and support?

Oracle Database as a Service has a good and fast technical support team.

How was the initial setup?

The initial setup of Oracle Database as a Service is easy.

What about the implementation team?

Oracle Database as a Service is easy to deploy, and we deployed it through an in-house team.

What was our ROI?

Although Oracle Database as a Service is expensive, it is worth its cost, and we have seen a return on investment.

What's my experience with pricing, setup cost, and licensing?

Oracle Database as a Service has a yearly licensing fee, which is expensive.

What other advice do I have?

One or two people are enough to manage the solution. The development depends on how many applications you need to build.

Overall, I rate Oracle Database as a Service a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Oracle Database as a Service Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Oracle Database as a Service Report and get advice and tips from experienced pros sharing their opinions.