We are a solution provider and Oracle Database as a Service is one of the products that we supply to our clients. When we sell application solutions, such as one for core banking, they all need a database. In some cases, we use this service to satisfy the requirement.
Founder at a legal firm with 11-50 employees
Good integration with Oracle products, but it is expensive and the licensing is complicated
Pros and Cons
- "The most valuable feature is the integration into other Oracle applications."
- "The licensing model is complicated and should be simplified."
What is our primary use case?
What is most valuable?
The most valuable feature is the integration into other Oracle applications.
What needs improvement?
The licensing model is complicated and should be simplified. There are different prices that depend on hardware and other factors.
For how long have I used the solution?
I have been working with this service for between four and five years.
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What about the implementation team?
We engage with a partner to perform the installation of this managed service to our clients.
What's my experience with pricing, setup cost, and licensing?
The pricing is a little bit expensive.
What other advice do I have?
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
Sub-Manager IT Infrastructure at a tech services company with 201-500 employees
Improves client satisfaction by decreasing their problems
Pros and Cons
- "Improves client satisfaction by decreasing their problems."
- "I would like to see a better dashboard for the storage. It need to be more complete overall."
What is our primary use case?
The primary use case is transaction services of the bank. The performance is amazing. It is very good for the all-flash disk.
How has it helped my organization?
- More SLAs for the clients; better performance in our transactions for clients.
- Improves client satisfaction by decreasing their problems.
What is most valuable?
- The performance
- The opportunity for recovery
What needs improvement?
I would like to see a better dashboard for the storage. It need to be more complete overall. At the moment, it is basic.
What do I think about the stability of the solution?
The stability is very good. There have been no problems.
What do I think about the scalability of the solution?
The scalability is good. There have been no problems.
How are customer service and technical support?
We have had no issues contacting technical support. We use the Chilean and US support offices, and they respond quickly.
Which solution did I use previously and why did I switch?
We had Hitachi storage, but the performance and the support were very bad.
How was the initial setup?
The initial setup was easy.
Which other solutions did I evaluate?
We looked at Dell storage, but we chose Oracle due to its performance, security, and scalability.
What other advice do I have?
I would recommend the solution. It is quite complete and very good.
Most important criteria when selecting a vendor:
- Recommendations
- Performance
- Stability.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: December 2024
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