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Development Manager at Telcel
Real User
Reliable, simple to implement, and expands well
Pros and Cons
  • "We have the ability to build several solutions to according to the requirements of our users."
  • "The product must improve its performance."

What is our primary use case?

In general, it's for our billing systems and for customers and customer service.

What is most valuable?

We have the ability to build several solutions to according to the requirements of our users.

It is easy to set up.

The solution scales well.

It is stable and reliable. 

What needs improvement?

Performance always is an important issue. The product must improve its performance.

For how long have I used the solution?

I've been using the solution for five years. 

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What do I think about the stability of the solution?

The stability has been great. We don't have bugs or glitches. It is reliable. It doesn't crash or freeze.

Of course, we could always use better performance. 

What do I think about the scalability of the solution?

So far, we have found the solution to be scalable.

We have 1,000 people directly and 50,000 people indirectly using the solution. 

How are customer service and support?

Technical so far has been pretty good. 

How was the initial setup?

The solution has a straightforward setup. It is not complex or difficult. 

What's my experience with pricing, setup cost, and licensing?

We have a corporate license. I'm just using it. I don't have the details in terms of exact cost.

What other advice do I have?

I'm just a customer. 

I use the on-premises and the as-a-service versions. 

I'd advise those considering the solution to first be careful to design it before beginning. 

I'd rate the product ten out of ten overall. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Guillermo Peña - PeerSpot reviewer
Software and Integration Architect at Unicomer
Real User
Indexes are built in to the solution and it's very easy to implement
Pros and Cons
  • "You can be up and running the same day."
  • "When migrating to a different instance, the internal machine learning is lost."

What is our primary use case?

Our primary use case for this Oracle solution is as the repository for applications developed in-house. I'm a software and integration architect and we are customers of Oracle. 

What is most valuable?

I like that the solution is easy to onboard. There's no database on-premise that requires installation from scratch. Without the serverless option, installation is a very complicated process. It requires hardware as well as DBAs, operating system, and network administrators. With Database as a Service, you can be up and running the same day.

What needs improvement?

Although we do not need to set up our own indexes, because the solution internally improves the queries, when we migrate to a different instance, the internal machine learning is lost. The solution doesn't provide an option for migrating the index optimization to another instance.

For how long have I used the solution?

I've been using this service for nearly three years.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

I believe it is scalable although we haven't had the opportunity to do that yet. 

How are customer service and support?

We have the Oracle Support Subscription and they have been helpful. We also have Advanced Customer Services from Oracle.

How was the initial setup?

We have set up the solution numerous times and it has been very easy.

What other advice do I have?

I recommend this solution and rate it nine out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Oracle Database as a Service
November 2024
Learn what your peers think about Oracle Database as a Service. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,636 professionals have used our research since 2012.
Md.  Kamruzzaman - PeerSpot reviewer
It Officer at Ziska
Real User
Top 10
Provides a valuable single data run with a straightforward setup
Pros and Cons
  • "We value the single data run that the solution provides."
  • "The solution is not very stable."

What is most valuable?

We value the single data run that the solution provides.

What needs improvement?

The stability of the product can be improved.

For how long have I used the solution?

We have been using the solution for approximately fifteen years.

What do I think about the stability of the solution?

The solution is not very stable.

What do I think about the scalability of the solution?

The solution is scalable. Approximately 100 people utilize it in our organization. 

How are customer service and support?

We do not have experience with customer service and support.

How was the initial setup?

The initial setup is straightforward. It's included in our server, and we have a data center with several devices.

What other advice do I have?

I rate the solution a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
AANKITGUPTAA - PeerSpot reviewer
Consultant at Pi DATACENTERS
Real User
Top 5Leaderboard
Robust with good support and a nice GUI
Pros and Cons
  • "The solution is stable."
  • "It doesn't have an in-built database load balancer."

What is our primary use case?

We use the solution for different projects. One is our ERP project. One we are using for billing purposes for a billing project. However, we later migrated that. We also use it for payment systems. We've used it for two or three projects.

How has it helped my organization?

In terms of technicality, Oracle is very good. However, in terms of licensing, it comes at a very high cost. They should have worked on a costing basis. 

What is most valuable?

It's a very robust database product. It has more capabilities like object storage, file-level storage, and database. The activity redundancy in the database is great. There is DCDR replication. It also has a GUI interface, so we can get the dashboard capabilities and can manage and monitor some things in the database from that GUI interface.

The solution is stable.

It is scalable. 

Technical support has been great.

What needs improvement?

It doesn't have an in-built database load balancer, like a database proxy and a database firewall. It should provide this feature also, the database load balancing.

The deployment is complex. 

For how long have I used the solution?

We used the solution for almost seven years.

What do I think about the stability of the solution?

It is stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. The performance is good. 

What do I think about the scalability of the solution?

I have found that the solution is scalable. 

We have 100 or so users. For the databases, we are using them for more transactions, like 50 or 60 more for all the transactions we are getting with our system.

At this point, we do not have plans to increase usage. 

How are customer service and support?

The solution has good technical support. We find them to be helpful and responsive. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used a different solution prior to Oracle. I can't recall the name of the product, however. 

How was the initial setup?

The initial setup is very complex. It's not exactly straightforward. 

We only need three people to handle the deployment. That includes one technician and two DB admins.

What about the implementation team?

We had help from Oracle with the setup.

What was our ROI?

We have not really seen an ROI since the product is so expensive. 

What's my experience with pricing, setup cost, and licensing?

The product comes with a perpetual license with the per socket license. You have the sockets in your server, and you have to pay for them. However, the licensing cost is very dynamic. It depends upon your license provider or the Oracle product manager. The cost depends upon that.

It's a very expensive product.

There may be an open-source option. However, Oracle has proprietary features. Still, it is quite costly in terms of the environment.

What other advice do I have?

I'd recommend potential new users work on their licensing and requirements before procuring the Oracle licenses. They need to manage their ATS cost also in future plans if they're planning for two years or more. They should take care of this ATS part also and decide what their requirements are so they can get a good discount on that.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Brian Imambaks - PeerSpot reviewer
Founder at Technovate
Real User
Top 5
Reliable solution with zero crashes
Pros and Cons
  • "Oracle has helped our organization by being a reliable solution that is stable with zero crashes. The differentiation between Oracle's database and other databases is that Oracle needs more attention. It's not a click here, click there solution, it needs more time put in, but once you do that, it's ready to go and you can forget about it."
  • "The area in this solution that could be improved is that currently, it's difficult to do the setup. You need to do all kinds of command lines to get it set up. If that setup becomes easier and easily manageable, that would be great."

What is our primary use case?

The primary use case for this solution for the clients I have been working with is building applications and storing their data in the database. My other use case is helping companies set up data guards for high availability.

How has it helped my organization?

Oracle has helped our organization by being a reliable solution that is stable with zero crashes. The differentiation between Oracle's database and other databases is that Oracle needs more attention. It's not a click here, click there solution, it needs more time put in, but once you do that, it's ready to go and you can forget about it.

What is most valuable?

The most valuable feature is the solution's ability to seamless transform a primary into a standby database. When setting up failover where you have an active and a standby database and production goes down, you don't know if there are any issues. So, a seamless switch over to the standby is valuable because you can work on the production that has gone down to fix the problem.

What needs improvement?

The area in this solution that could be improved is that currently, it's difficult to do the setup. You need to do all kinds of command lines to get it set up. If that setup becomes easier and easily manageable, that would be great.

In the next release, I'd like to see a simpler connection between Oracle and other databases like SQL, MySQL, or a DB tool. I'd also like to see a simpler way to pull data from those external databases. This would add value to Oracle in my opinion.

For how long have I used the solution?

I have been using Oracle Database as a Service since 2007. That adds up to around 16 years. I started using Oracle when it was Oracle version 10.

What's my experience with pricing, setup cost, and licensing?

The cost of licensing for this solution is quite high. 

What other advice do I have?

When it comes to other people looking into this solution, I would advise double-checking the pricing as it's quite high for Oracle. Other than that, go for it.

Overall, I would rate this solution a 10, on a scale from one to 10, with one being the worst and 10 being the best.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ayman Sayed - PeerSpot reviewer
Manager at Mirsani Pharma Co.
Real User
Top 20
Powerful database used for twenty years that offers speedy performance and good stability
Pros and Cons
  • "The customer service for this solution is very good. I would rate them a nine out of ten."
  • "Debugging this solution is challenging."

What needs improvement?

Debugging this solution is challenging. 

For how long have I used the solution?

I have been using this solution for twenty years. 

What do I think about the stability of the solution?

I would rate this solution an eight or nine for stability. 

What do I think about the scalability of the solution?

This solution does not offer the best scalability. I would rate it an eight out of ten.

How are customer service and support?

The customer service for this solution is very good. I would rate them a nine out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

I would rate the initial setup a seven out of ten. Deployment took two years. 

What's my experience with pricing, setup cost, and licensing?

This is an expensive solution. 

What other advice do I have?

I use this solution because it is a powerful database and is faster than others. It has so many features. When I compare it with other database, I prefer the Oracle Database.

I would rate this solution an eight of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Uriel Juárez - PeerSpot reviewer
Senior Consultant at Sygno IT Services
Real User
Top 10
Useful stopwatch option and information extraction
Pros and Cons
  • "The most valuable feature of Oracle Database as a Service is the stopwatch."
  • "Oracle Database as a Service could improve by having ETL for larger data."

What is our primary use case?

We are using Oracle Database as a Service when we need to extract information for a web service. Additionally, I use the solution for filtering and triggering information.

How has it helped my organization?

Oracle Database as a Service has been helpful because I can use it on my laptop when I need to write to the databases.

What is most valuable?

The most valuable feature of Oracle Database as a Service is the stopwatch.

What needs improvement?

Oracle Database as a Service could improve by having ETL for larger data.

For how long have I used the solution?

I have been using Oracle Database as a Service for approximately three years.

What other advice do I have?

I rate Oracle Database as a Service an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultant sous-contractant at Québec Government
Real User
Useful for analytical purposes and provides good customer support
Pros and Cons
  • "Oracle Database as a Service's most valuable feature is its financial applications."
  • "Oracle Database as a Service's initial setup was very complex."

What is our primary use case?

We use Oracle Database as a Service for analytical purposes.

How has it helped my organization?

Oracle Database as a Service is the main engine many thousand people use here in Quebec.

What is most valuable?

Oracle Database as a Service's most valuable feature is its financial applications.

What needs improvement?

Oracle Database as a Service's initial setup was very complex.

For how long have I used the solution?

I have been using Oracle Database as a Service for 25 years.

What do I think about the stability of the solution?

I rate Oracle Database as a Service a nine out of ten for stability.

What do I think about the scalability of the solution?

Oracle Database as a Service is a scalable product. I'm a contractor and have contracts with many government organizations. And here in Quebec, over a hundred thousand people use Oracle Database as a Service.

How are customer service and support?

Oracle Database as a Service has good customer support.

What's my experience with pricing, setup cost, and licensing?

Oracle Database as a Service's pricing is good.

What other advice do I have?

Oracle Database as a Service is a good product with a pretty good performance.

Overall, I rate Oracle Database as a Service a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Oracle Database as a Service Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Oracle Database as a Service Report and get advice and tips from experienced pros sharing their opinions.