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CEO at QUERIX (UK) LIMITED
Real User
Great security and database system resilience but needs to improve its documentation functionality
Pros and Cons
  • "The most valuable aspects of the solution are the general database system resilience and security."
  • "Documentation is difficult to find. Since we're experienced with Oracle technology, we have also found many errors in it. Not everything is 100% accurate."

What is our primary use case?

We primarily are using the solution for clients who want to migrate their applications. We have an on-premises version for testing to see how that would work.

What is most valuable?

The most valuable aspects of the solution are the general database system resilience and security.

What needs improvement?

The improvements we require are mostly regarding the documentation and compatibility with other systems or with other non-Oracle technologies. 

Documentation is difficult to find. Since we're experienced with Oracle technology, we have also found many errors in it. Not everything is 100% accurate.

The solution should add functionalities, like database system functions, to speed up the query processing type. Any sort of functions or commands that would give you a faster result would be a welcome improvement. Microsoft Azure, for example, has some building functionalities to fetch big chunks of data and in a very fast way. I haven't seen a similar feature from Oracle. 

For how long have I used the solution?

I've been using the solution since 2012.
Buyer's Guide
Oracle Database as a Service
March 2025
Learn what your peers think about Oracle Database as a Service. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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How are customer service and support?

Technical support is not very good. Oracle's attitude toward customers, with increasing prices and a general lack of recognition of other technologies, is not ideal.

How was the initial setup?

The level of difficulty in the initial setup varies. Sometimes it's very straightforward, but sometimes it is not. 60% of the time it's pretty straightforward.

Sometimes, for example, we might have previously installed the database in the same environment and there were some dependencies left which damaged the next installation because it was not a fresh install. If you want to uninstall the database, the cleaning of the database and everything associated with it gets a bit tricky. There is no automated process for that.

Deployment is quite fast. You can probably manage a deployment in an hour or less.

What about the implementation team?

We're an integrator. We implement the solution for our clients.

What other advice do I have?

We use the on-premises deployment model. We're currently experimenting with Oracle at the moment.

Currently, customers are looking for and experimenting with various databases. The clients that I've talked to have asked about MySQL or Amazon Aurora Database as well Microsoft Secret Server.

In terms of Oracle, what I've heard from some clients was that the cloud database was a disappointment for them compared to the on-premise database. Some of them were regretful about doing that sort of migration. They told me they were over-promised, and the cloud database didn't deliver. The on-premise databases are quite solid, however. They are very good.

I'd rate the solution seven out of ten. 

I'm personally not happy with Oracle, but from a technical standpoint, they have a very solid product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Brian Imambaks - PeerSpot reviewer
Founder at Technovate
Real User
Reliable solution with zero crashes
Pros and Cons
  • "Oracle has helped our organization by being a reliable solution that is stable with zero crashes. The differentiation between Oracle's database and other databases is that Oracle needs more attention. It's not a click here, click there solution, it needs more time put in, but once you do that, it's ready to go and you can forget about it."
  • "The area in this solution that could be improved is that currently, it's difficult to do the setup. You need to do all kinds of command lines to get it set up. If that setup becomes easier and easily manageable, that would be great."

What is our primary use case?

The primary use case for this solution for the clients I have been working with is building applications and storing their data in the database. My other use case is helping companies set up data guards for high availability.

How has it helped my organization?

Oracle has helped our organization by being a reliable solution that is stable with zero crashes. The differentiation between Oracle's database and other databases is that Oracle needs more attention. It's not a click here, click there solution, it needs more time put in, but once you do that, it's ready to go and you can forget about it.

What is most valuable?

The most valuable feature is the solution's ability to seamless transform a primary into a standby database. When setting up failover where you have an active and a standby database and production goes down, you don't know if there are any issues. So, a seamless switch over to the standby is valuable because you can work on the production that has gone down to fix the problem.

What needs improvement?

The area in this solution that could be improved is that currently, it's difficult to do the setup. You need to do all kinds of command lines to get it set up. If that setup becomes easier and easily manageable, that would be great.

In the next release, I'd like to see a simpler connection between Oracle and other databases like SQL, MySQL, or a DB tool. I'd also like to see a simpler way to pull data from those external databases. This would add value to Oracle in my opinion.

For how long have I used the solution?

I have been using Oracle Database as a Service since 2007. That adds up to around 16 years. I started using Oracle when it was Oracle version 10.

What's my experience with pricing, setup cost, and licensing?

The cost of licensing for this solution is quite high. 

What other advice do I have?

When it comes to other people looking into this solution, I would advise double-checking the pricing as it's quite high for Oracle. Other than that, go for it.

Overall, I would rate this solution a 10, on a scale from one to 10, with one being the worst and 10 being the best.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Oracle Database as a Service
March 2025
Learn what your peers think about Oracle Database as a Service. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,767 professionals have used our research since 2012.
reviewer2093079 - PeerSpot reviewer
Enterprise Solutions Consultant at a computer software company with 201-500 employees
Real User
Powerful, adaptable, and reliable
Pros and Cons
  • "The solution is very stable. It's very powerful."
  • "For many companies, the standard version is not enough. They need to move to the enterprise version. However, there is a large price jump between the two."

What is our primary use case?

I don't have a lot of experience just yet. I'm still learning the product. It's an ERP solution that we are providing. It's a very powerful database. 

What is most valuable?

The solution is very stable. It's very powerful. 

The solution can scale. You can use it with just a few or hundreds of users.

We have found the product to be very adaptable. 

It isn't too hard to set up. 

What needs improvement?

I'm a rookie at the moment. I still need to learn the solution. It's hard to discuss what is needed when you are still learning. 

For many companies, the standard version is not enough. They need to move to the enterprise version. However, there is a large price jump between the two. 

A company needs to have skilled people on its team in order to really take advantage of the solution. 

I'm not sure about the ADF lifecycle. 

For how long have I used the solution?

I've used the solution for three months. 

What do I think about the stability of the solution?

The solution is stable. It is in production and is working well. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

It's a scalable solution. It is easy to expand. 

We're using the solution with more than 50 customers. 

How are customer service and support?

At the moment, I've had no direct contact with Oracle. I'm not fully operating in the product just yet. 

Which solution did I use previously and why did I switch?

If a customer requires a solution, we go with that solution. therefore, we use a variety of products. 

For example, we've also used WebLogic, which is a bit simpler and easier to handle.

How was the initial setup?

The initial setup is pretty straightforward. You just download the installation and go.

Since we work with a variety of clients, we use different clouds. 

I'm not sure how long ht redeployment took. I did not directly handle deployment tasks. 

What's my experience with pricing, setup cost, and licensing?

The enterprise version can get quite expensive.

The bigger the customer, the more resources the customer requires, which can add to the cost. 

We've had a customer that has spent around 40,000 Euros for a database. 

What other advice do I have?

Oracle is a very powerful product. It's not a toy. Therefore, if a company wants to use it, it must have qualified people on board to manage it. It also requires some amount of memory or CPU. You need to have the space for it and a backup, et cetera. However, it's very useful, and it's a very professional database.

I'd rate the solution eight out of ten.  For our customers, it's the best solution we can provide. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Md.  Kamruzzaman - PeerSpot reviewer
It Officer at Ziska
Real User
Provides a valuable single data run with a straightforward setup
Pros and Cons
  • "We value the single data run that the solution provides."
  • "The solution is not very stable."

What is most valuable?

We value the single data run that the solution provides.

What needs improvement?

The stability of the product can be improved.

For how long have I used the solution?

We have been using the solution for approximately fifteen years.

What do I think about the stability of the solution?

The solution is not very stable.

What do I think about the scalability of the solution?

The solution is scalable. Approximately 100 people utilize it in our organization. 

How are customer service and support?

We do not have experience with customer service and support.

How was the initial setup?

The initial setup is straightforward. It's included in our server, and we have a data center with several devices.

What other advice do I have?

I rate the solution a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Makrand Tare - PeerSpot reviewer
Enterprise architect at Tech Mahindra Limited
Real User
High performance, user-friendly initial setup, but priced high
Pros and Cons
  • "The most valuable features of Oracle Database as a Service are the power, security, and performance."
  • "Oracle Database as a Service could improve by reducing the price."

What is our primary use case?

We use Oracle Database for web portals and applications.

What is most valuable?

The most valuable features of Oracle Database as a Service are the power, security, and performance.

What needs improvement?

Oracle Database as a Service could improve by reducing the price.

For how long have I used the solution?

I have been using Oracle Database as a Service for approximately two years.

What do I think about the stability of the solution?

Oracle Database as a Service is a stable solution.

What do I think about the scalability of the solution?

The scalability of Oracle Database as a Service is good.

We have approximately 1,000 to 2,000 using its solution in my company.

How are customer service and support?

I have not used the support from Oracle Database as a Service because that is a role of my business security.

How was the initial setup?

The initial setup of Oracle Database as a Service is easy and user-friendly. The full deployment took approximately two to three hours.

What's my experience with pricing, setup cost, and licensing?

The price of Oracle Database as a Service is expensive compared to other similar solutions.

What other advice do I have?

We do not need a lot of staff for the maintenance of the solution because we have an expert engineer.

I rate Oracle Database as a Service a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Omar Hurtado - PeerSpot reviewer
IT Coordinator at Universal Electronics
Real User
Responsive support, easy to scale , and stable
Pros and Cons
  • "Oracle Database as a Service is stable."
  • "Oracle Database as a Service is difficult to set up. They should make it easier."

What is our primary use case?

Oracle Database as a Service is used for business and financial systems. It's an enterprise business solution.

For how long have I used the solution?

I have been using Oracle Database as a Service for approximately six years.

What do I think about the stability of the solution?

Oracle Database as a Service is stable.

What do I think about the scalability of the solution?

The scalability of Oracle Database as a Service is easy to do.

We have approximately 2,000 people using this solution.

How are customer service and support?

I have had some incidences in the past months using Oracle Database as a Service and I used the support. The support escalation was in a timely fashion.

How was the initial setup?

Oracle Database as a Service is difficult to set up. They should make it easier.

Which other solutions did I evaluate?

I recommend Database as a Service to others over other similar solutions, such as Microsoft Dynamics or SAP.

What other advice do I have?

I recommend this solution to others.

I rate Oracle Database as a Service an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sr. Curiculum Developer at o9solutions.com
Real User
They have availability domains in different regions, so you will never lose your data.
Pros and Cons
  • "The scalability and high availability are the most valuable features of Oracle DaaS."
  • "Earlier, the interface was continuously changing. Features you used would be moved somewhere else, so it was a little challenging to navigate, but now I think it's stable."

What is most valuable?

The scalability and high availability are the most valuable features of Oracle DaaS. 

What needs improvement?

Earlier, the interface was continuously changing. Features you used would be moved somewhere else, so it was a little challenging to navigate, but now I think it's stable. 

For how long have I used the solution?

I've been using Oracle for six or seven years. 

What do I think about the stability of the solution?

Oracle DaaS is highly stable.

What do I think about the scalability of the solution?

Oracle DaaS is scalable.

How are customer service and support?

We created a curriculum from Oracle University to train our staff, so we don't need much support. 

How was the initial setup?

Setting up Oracle DaaS wasn't difficult. Most of the stuff was there. You only need to enter the name of the database, and that's it. However, you need a little more information to set up an on-prem database. One person can set up Oracle DaaS.

What other advice do I have?

I rate Oracle Database as a Service nine out of 10. It's easy to implement and use. Disaster recovery is easy. Oracle has availability domains in different regions, so you will never lose your data. Oracle has built expertise in database solutions for the last 35 years, and now they are offering this in a cloud service

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Computer Engineer at NITC: IT Agency of Government of Nepal
Real User
Top 10
Helps to manage applications but needs to improve stability and pricing
Pros and Cons
  • "The solution is fast and easy."
  • "The tool needs to improve its pricing and stability."

What is our primary use case?

We use the solution to manage applications like Office. 

What is most valuable?

The solution is fast and easy. 

What needs improvement?

The tool needs to improve its pricing and stability. 

For how long have I used the solution?

I have been using the product for two years. 

What do I think about the stability of the solution?

I would rate the product's stability a seven out of ten. We had faced an issue with the Oracle system. 

What do I think about the scalability of the solution?

The solution is scalable. My company has twenty users for the product. 

How was the initial setup?

The tool's setup is easy. 

What about the implementation team?

Our local partner helped us to configure the database. 

What was our ROI?

The solution is worth its money. 

What's my experience with pricing, setup cost, and licensing?

The tool's licensing is on an yearly basis. 

What other advice do I have?

I would rate the solution a seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Oracle Database as a Service Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Oracle Database as a Service Report and get advice and tips from experienced pros sharing their opinions.