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reviewer1521750 - PeerSpot reviewer
Senior BackEnd .net at a wholesaler/distributor with 1,001-5,000 employees
Real User
Solution helps our clients migrate databases quickly to the cloud
Pros and Cons
  • "My impression of the scalability of Oracle Database as a Service is very high."
  • "The initial setup is complex. This is not a really easy solution. It is very large, so it's hard to install, but it's not impossible."

What is our primary use case?

Our clients have a variety of use cases for this solution. It can be used at gas stations and supermarkets. 

What is most valuable?

Clients come to us with huge on-prem databases. Because of the size of the databases, it can be difficult to grow to cloud. Thanks to Oracle Database as a Service, we can help these clients migrate quickly. 

Oracle solutions give our clients visibility.

What needs improvement?

No company is perfect, but Oracle does need to improve their support. They need to really focus on the customer experience, et cetera. 

I would also like to see them improve the Oracle Database Interface for distributor businesses.

For how long have I used the solution?

I have a year of experience with Oracle Database as a Service. 

Buyer's Guide
Oracle Database as a Service
November 2024
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What do I think about the stability of the solution?

My impression of the stability of this solution is also very high.

What do I think about the scalability of the solution?

My impression of the scalability of Oracle Database as a Service is very high.

How are customer service and support?

I think that Oracle's technical support could improve. When they understand what the problem is, they are fast and solve it quickly, but it is difficult to get to that point with them. Sometimes communication is strained by the fact that we're always talking to different tech support specialists. Maybe the solution would be a sort of segmentation of their tech support team by departments. They do have some good people, but it takes some time to find them because you have to go through their call center. 

How was the initial setup?

The initial setup is complex. This is not a really easy solution. It is very large, so it's hard to install, but it's not impossible.

Which other solutions did I evaluate?

For our clients, Microsoft is an alternative. Microsoft is cheaper, faster and has better support than Oracle.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PeerSpot user
CTO at a tech services company with 51-200 employees
Real User
Reduced the number of traditional storage/server architecture

What is most valuable?

  • Resource elasticity
  • Rapid provisioning
  • Automated centralized management of all DBs
  • Measured services, etc.

How has it helped my organization?

  • Technically, apart from the cost reduction, it reduces the administration overheads.
  • Scale-up and scale-down resources, as per the demand to ensure the major business, do not impact performance issues.

What needs improvement?

  • Reduce the licensing cost further.
  • Stronger security

For how long have I used the solution?

Over one year now.

What was my experience with deployment of the solution?

Challenges faced when migrating the on-premise database to cloud, especially VLDBs.

What do I think about the stability of the solution?

Mostly with the internet availability and speed. Nothing really with the stability of the DBaaS.

What do I think about the scalability of the solution?

Not anything we have come across.

How are customer service and technical support?

Customer Service:

Satisfactory.

Technical Support:

Satisfactory.

Which solution did I use previously and why did I switch?

Most of the DEV/UAT/TEST were on-premises, which moved to the cloud with consolidation.

How was the initial setup?

There were technical challenges configuring the connectivity, moving the data, etc.

What about the implementation team?

Installation was through a vendor.

What was our ROI?

Reduced the number of traditional storage/server architecture. More productivity and quick provisioning of the database helped moving the application to production quickly.

What's my experience with pricing, setup cost, and licensing?

Oracle licensing is expensive compared to other competitors, such as AWS and MS Azure.

Which other solutions did I evaluate?

Yes. AWS and MS Azure.

What other advice do I have?

Any DEV/UAT/TEST environments are really candidates to go for cloud and ensure you fully utilize the flexibility of cloud technologies.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Oracle Database as a Service
November 2024
Learn what your peers think about Oracle Database as a Service. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
KopanoRamaphoi - PeerSpot reviewer
Consultant at Rpc Data
Real User
Top 10
Scalable with good analysis and diagnosis functionality
Pros and Cons
  • "If the solution is installed in your environment correctly, you are not going to have any issues whatsoever. It's problem-free."
  • "One of the things that I have noticed is that there are some services that will give you a hard time during implementation if you are looking at the documentation of Oracle. Sometimes the documentation information is quite limited. It's an aspect of the solution they could improve."

What is our primary use case?

We can use the product for so many things. For example, we can use it for integrating with different services, and as a middleware, using it to access the Oracle forms. I've used it with things like Enterprise Manager Cloud Control or Enterprise Manager.

What is most valuable?

Since I work as a database administrator, I like the way Oracle has Oracle database information. So it's quite easy for me to rectify issues pertaining to Oracle Database. Oracle has managed to allocate tools that can be used to analyze the problems when they arise. 

They've done tremendous work in terms of analysis and diagnosis. It's quite easy to use the database, provided you have managed to install it according to your Oracle standard. 

The solution has been very stable over the years.

We've found the solution to be quite scalable.

If the solution is installed in your environment correctly, you are not going to have any issues whatsoever. It's problem-free.

What needs improvement?

We've been very happy with the solution. I can't recall any missing features. It works well once it is installed correctly. If you install it incorrectly in your environment, you may run into issues.

One of the things that I have noticed is that there are some services that will give you a hard time during implementation if you are looking at the documentation of Oracle. Sometimes the documentation information is quite limited. It's an aspect of the solution they could improve.

For how long have I used the solution?

I've been using the solution for quite some time now. We've roughly been in production for more than five years now.

What do I think about the stability of the solution?

The solution is very, very stable. It doesn't crash or freeze. It's not buggy or glitchy. It's reliable and offers good performance.

What do I think about the scalability of the solution?

The solution is highly scalable. I did try both Autonomous Database and Data Warehouse on the cloud. On the cloud, there isn't much. You need to work a lot on the data side where ever you want, how you want your data to be presented. Things like BI are going to present your data. 

We support a huge number of users. The number of users Oracle can handle is amazing.

How are customer service and technical support?

Oracle technical support has always been very good. We have no complaints. They are helpful and responsive and we are satisfied with the level of support they provide to us.

If you have an Oracle Support Account, you shouldn't run into any issues at all.

How was the initial setup?

There really isn't an installation process for the solution. It's on the cloud.

What's my experience with pricing, setup cost, and licensing?

I don't directly deal with payments or licensing and therefore cannot directly speak to overall costs or licensing agreements. 

What other advice do I have?

We're just a customer and end-user and we help clients that are also using Oracle.

We're using an older version of the solution.

As an IT company, we provide services to different companies. Right now we are working on a project which is running on an older version, 11G. It's a government institute. However, we support a huge number of users.

I always recommend Oracle for my clients, to those who are interested in engaging technologies. I always encourage others to also take certification courses. Oracle has had free courses for the cloud, and I really advise those interested in the solution to get in on one.

In general, I would rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ahmad Hida - PeerSpot reviewer
Application and BI manager at Ithmaar-solutions
Real User
Top 5
A stable solution with a straightforward setup, even for a non-technical person
Pros and Cons
  • "Scalability is very easy. If you want to, you can make it onto two or three servers, racks, or whatever you want. It's easy."
  • "Some of the technical features could be improved. They have a problem with some of the object types. I think this is one of the issues which is needed to be improved."

What is most valuable?

The stability and the format and the speed of the database are very good. 

What needs improvement?

Some of the technical features could be improved. They have a problem with some of the object types. I think this is one of the issues which is needed to be improved. If they could implement a managing tool that is better than the one they have now, that would be an improvement.

For how long have I used the solution?

I've been using the solution since 2002.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

Scalability is very easy. If you want to, you can have it scale onto two or three servers, racks, or whatever you want. It's easy.

How are customer service and technical support?

Technical support is not bad. It's not like Microsoft support. With Microsoft support, you can search for answers online and you will find a lot of articles that help with problem-solving. With Oracle, if you open a ticket for technical assistance Oracle's very good and they will help you.

How was the initial setup?

The initial setup is straightforward. Even if you're not technical, it's possible to set it up.

Which other solutions did I evaluate?

I didn't look at any other solutions.

What other advice do I have?

I use some other databases, like Microsoft and MySQL, but they don't have the same performance as Oracle.

I would rate this solution eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Software Architecture Lead at SoftwareONE
Consultant
Top 10
Useful security, highly stable, and reasonably priced
Pros and Cons
  • "The most valuable Oracle Database as a Service is security."
  • "The initial setup could improve."

What is our primary use case?

Oracle Database as a Service for a web application used by our developer team.

What is most valuable?

The most valuable Oracle Database as a Service is security.

What needs improvement?

The initial setup could improve.

For how long have I used the solution?

I have been using Oracle Database as a Service for approximately one year.

What do I think about the stability of the solution?

I rate the stability of Oracle Database as a Service a ten out of ten.

What do I think about the scalability of the solution?

I rate the scalability of Oracle Database as a Service a six out of ten.

How was the initial setup?

The initial setup of Oracle Database as a Service is complex.

What was our ROI?

We have received a return on investment.

What's my experience with pricing, setup cost, and licensing?

The price of Oracle Database as a Service is reasonable.

What other advice do I have?

I would recommend this solution to others.

I rate Oracle Database as a Service a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user452340 - PeerSpot reviewer
CEO at Miracle Finland Oy
Video Review
Consultant
As opposed to on-premises, I can scale up and down as needed. It's a convenient solution.

What is most valuable?

Easiness, that's number one for me because I use the cloud for testing purposes. When I present about database things because I do a lot of presentations and I like to test on the cloud. This cloud is everywhere so when I'm presenting here in US, I have the same cloud available that I have in Finland where I prepared my presentation. It's very easy and very convenient. I use Oracle Databases.

How has it helped my organization?

What is the best place for an Oracle database if it's not the Oracle Cloud? If I take any of the other clouds that wouldn't be the same. Of course the best is the Oracle's original cloud.

What needs improvement?

I think most of the customers are hoping for having 24/7 kind of support for if anything happens during the night, they will fix it without you knowing it. Of course there will be an extra cost for the customer but it shouldn't be too much. That's what I think most of the customers will be happy with. You don't have to have your own operators to look after your operation system and the databases and so on and Oracle would look after all that. They have those services but I think they're a bit expensive at the moment.

What do I think about the scalability of the solution?

I think scalability is the top thing here because you are just able to scale up and down whenever you feel like it. You can't do it on premises.

How are customer service and technical support?

Nobody is ever happy with support with any vendor so if I would say I would give them the score five, everybody would be laughing. There is no support that is 100% good. Usually it's been after it's been down or something like that. If I find a back or an error or something like that, I might need to contact somebody to fix it but I've had very good support by friends who work for Oracle. Not the official channels has been very efficient so all my problems have been solved.

Which solution did I use previously and why did I switch?

Usually it's a long process so it starts when you realize that the hardware you have is going to be obsolete and you start your process there. You know one year from now I have to do something, I have to buy new hardware, I have to do something. That's usually where the process starts and then you start thinking should I buy a new hardware or should I go to the cloud.

What about the implementation team?

It's the same as you're changing from one machine to another machine, it's just the same. You're just changing from one machine to a cloud. We did that for one of our customers and it was very, very easy and simple.

Which other solutions did I evaluate?

Reliability I will say that's the most important thing and what I learnt today from the keynote was that people are afraid about security and especially about the vendor security. I think that's something that you should really look at when you are choosing your vendor. How are they taking care of your security? Because you have all your valuable data in that cloud, you don't want anybody to go and mess with it.

What other advice do I have?

Rating: I'm a Finn, I never give ten for anything. I would say seven or eight which is very good for me. There's a lot to improve yet but I think it's getting pretty good already. Let's say eight, I'm in a good mood today.

I would start with a test database. I would go with them to cloud first to get the experience because most of the people are afraid of the cloud. They don't know what to expect and how they juggle things and so on because they're used to see the computer, touch them and know exactly what is where and what kind of block you have in your computer and so on. So it's very scary to let somebody else take care of that things. The first step would probably be give your test databases to the cloud and see how it works and realize that actually now you have time for the real job instead of doing constant upgrades and so on. I would start with the test database to get experience and the touching feeling of how it is.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: We're a gold partner.
PeerSpot user
it_user179736 - PeerSpot reviewer
it_user179736Director of IT at a tech services company with 51-200 employees
Consultant

Our experience was about the opposite. We went to scale up storage space, and could not. Without the help of our support specialist, we would have never gotten this accomplished. We are moving to a different cloud server in the coming months, so this should not happen again. But one of the things we have loved about the Oracle Cloud has been support. Definitely leaps and bounds ahead of where the on-premise product is in terms of technical support.

Thanks for offering your perspective. I'd be interested to hear the experience of others.

PeerSpot user
Cloud Architect, Oracle ACE, Oracle DBA at Pythian
MSP
Enables us to consolidate many databases without any change to the application
Pros and Cons
  • "The Oracle Multitenant feature of 12c is awesome. This feature enables us to consolidate disparate databases under one container database and eases manageability of the databases. It also allows us to scale."
  • "Some bugs could be fixed. There have been some internal software bugs, just like any other newly released software. These bugs gets fixed by patch updates from Oracle on regular basis."

How has it helped my organization?

Many databases can be consolidated without any change to the application.

What is most valuable?

The Oracle Multitenant feature of 12c is awesome. This feature enables us to consolidate disparate databases under one container database and eases manageability of the databases. It also allows us to scale.

What needs improvement?

Some bugs could be fixed. There have been some internal software bugs, just like any other newly released software. These bugs gets fixed by patch updates from Oracle on regular basis.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

No stability issues.

What do I think about the scalability of the solution?

No scalability issues.

How is customer service and technical support?

Excellent.

How was the initial setup?

The planning phase was bit complex regarding what to consolidate, but implementation was straightforward.

What's my experience with pricing, setup cost, and licensing?

Check Oracle support.

What other advice do I have?

I rate it a 10 out of 10, due to the scalability, flexibility, and cloud oriented approach.

Plan well and it should be fine.

Disclosure: My company has a business relationship with this vendor other than being a customer: Oracle Partner.
PeerSpot user
Cloud Solutions Architect at Snapnet Limited
Reseller
A stable solution that offers good scalability, but requires a lot of CPU space
Pros and Cons
  • "We have found all of the features of this solution to be valuable to our organization."
  • "The solution uses a large amount of CPU space, which could be improved."

What is most valuable?

We have found all of the features of this solution to be valuable to our organization.

What needs improvement?

The solution uses a large amount of CPU space, which could be improved. 

We would also like to see a reduction in the licensing costs for using this solution, as it is quite costly.

For how long have I used the solution?

We have been working with this solution for two years.

What do I think about the stability of the solution?

We have found the solution to be stable during our time using it.

What do I think about the scalability of the solution?

We believe the product to be scalable.

How was the initial setup?

The initial setup was okay, it took around two hours to complete.

What about the implementation team?

We implemented the solution using our in-house team.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Download our free Oracle Database as a Service Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Oracle Database as a Service Report and get advice and tips from experienced pros sharing their opinions.