Our organization works in the gambling domain and we have gambling software. We use Oracle Database as a Service for our customers. The solution incorporates the user transaction database of our business.
IT department manager at Szrt
Good solution for managing large databases
Pros and Cons
- "I will rate this solution a nine out of ten. We have been using this solution for the past ten years. We will continue the partnership. I do not expect to see any further integration of the tool with our software. I will recommend this tool to those with a large database."
- "I would like the tool to improve the setup because it is complex."
What is our primary use case?
What needs improvement?
I would like the tool to improve the setup because it is complex.
For how long have I used the solution?
We have been working with the solution for more than ten years.
What do I think about the stability of the solution?
The performance stability of the solution works fine. The solution is stable.
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What do I think about the scalability of the solution?
The tool is scalable. We have more than 100,000 customers using the solution.
How are customer service and support?
The support is good but I would like to improve their time period.
How was the initial setup?
The setup of the solution is complex. However, we get support in case of any problems.
What about the implementation team?
We needed help to deploy the solution.
What was our ROI?
I have found that the solution serves the money.
What other advice do I have?
I will rate this solution a nine out of ten. We have been using this solution for the past ten years. We will continue the partnership. I do not expect to see any further integration of the tool with our software. I will recommend this tool to those with a large database.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Independent Consultant at Unaikui
An excellent database with an easy deployment process
Pros and Cons
- "Oracle is the best database in the world."
- "The product is very expensive."
What is our primary use case?
I use the solution to store data.
What is most valuable?
Oracle is the best database in the world. Everything about it is great.
What needs improvement?
The product is very expensive.
For how long have I used the solution?
I have been using the solution for 27 years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The solution is very scalable. We have three distributed systems. At each site, more than 100 people use the solution.
How are customer service and support?
We contact support for partitioning and indexing.
How was the initial setup?
Installing DB as a service is very straightforward. If we have to install it on-premise, we need a DPA.
What about the implementation team?
It doesn't take long to deploy the solution. The time taken for deployment depends upon the location of deployment. If it is a remote area, it can take a few hours. On a local site, it can be done very quickly.
We deployed the solution in-house. The deployment process starts with installation and choosing your language and other settings. If we are working on development, we can create the tables. However, if we deploy for live testing, we export and import without the data.
What was our ROI?
We have seen an ROI on the solution.
What's my experience with pricing, setup cost, and licensing?
The pricing depends on the operating systems and VMs we use.
What other advice do I have?
I am using the latest version of the solution. I will recommend the solution to others. We have deployed the solution in Louisiana, Syria, and all over Africa. Overall, I rate the solution a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Oracle Database as a Service
December 2024
Learn what your peers think about Oracle Database as a Service. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
Founder at Simpro Tech
Powerful, scalable, and secure
Pros and Cons
- "The most valuable aspect of the solution is its security, performance, and availability."
- "There is room for improvement in the speed of the data migration process."
What is our primary use case?
Oracle's Database as a Service has the potential to support both artificial intelligence and machine learning, but it seems that its capabilities in these areas have yet to be fully developed.
What is most valuable?
Security is a critical aspect for us, as well as the process of patching and updating the system.
The availability of the system is ensured by running it on two on-premise servers, which are identical and located separately.
The most valuable aspect of the solution is its security, performance, and availability.
What needs improvement?
There is room for improvement in the speed of the data migration process.
For how long have I used the solution?
I have been working with Oracle Database as a Service for a few years.
What do I think about the stability of the solution?
I would rate the stability a nine out of ten.
What do I think about the scalability of the solution?
Oracle Database as a Service is highly scalable.
We have eight users who use the solution for project management, which we deploy for our clients. However, this is not the primary function of our own work. As an example, one of our clients has 50 users running a similar deployment.
In addition to our own usage, the solution is also used by the company we have contracted for core banking.
We purchase the solution from them and they take care of its deployment and management. Therefore, we are not directly involved in the deployment process.
While we initially went with Oracle, our clients are now the ones who are involved in the deployment process for the core banking solution.
How are customer service and support?
I have only contacted technical support through proxy.
Which solution did I use previously and why did I switch?
Previously, we were working with MySQL.
How was the initial setup?
The initial setup is generally considered straightforward, although there may be some challenges, particularly when new team members are introduced. However, once the team becomes familiar with the solution, the setup process becomes easier and more streamlined, even when working remotely.
Deploying the solution is generally considered to be easy, with the only major challenge being the migration of data from another database to this one.
The data migration process can be complex and time-consuming.
What about the implementation team?
To deploy the solution, it is important to have the correct hardware specifications in place. Once these specifications have been met, and the necessary hardware is available, the deployment process can begin.
Once the database has been installed and configured, the system should be up and running.
What's my experience with pricing, setup cost, and licensing?
What has been done is that an annual subscription model has been launched, which includes the payment of both the AML (Annual Maintenance Fee) and the subscription fee, paid on a yearly basis.
Which other solutions did I evaluate?
I have evaluated both SQL and MySQL, and I have found that MySQL lacks the interactivity and capacity compared to SQL.
Oracle is typically chosen when a highly robust and reliable system is required.
What other advice do I have?
I would recommend this solution to other users.
I would rate Oracle Database as a Service a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Enterprise Solutions Consultant at a computer software company with 201-500 employees
Powerful, adaptable, and reliable
Pros and Cons
- "The solution is very stable. It's very powerful."
- "For many companies, the standard version is not enough. They need to move to the enterprise version. However, there is a large price jump between the two."
What is our primary use case?
I don't have a lot of experience just yet. I'm still learning the product. It's an ERP solution that we are providing. It's a very powerful database.
What is most valuable?
The solution is very stable. It's very powerful.
The solution can scale. You can use it with just a few or hundreds of users.
We have found the product to be very adaptable.
It isn't too hard to set up.
What needs improvement?
I'm a rookie at the moment. I still need to learn the solution. It's hard to discuss what is needed when you are still learning.
For many companies, the standard version is not enough. They need to move to the enterprise version. However, there is a large price jump between the two.
A company needs to have skilled people on its team in order to really take advantage of the solution.
I'm not sure about the ADF lifecycle.
For how long have I used the solution?
I've used the solution for three months.
What do I think about the stability of the solution?
The solution is stable. It is in production and is working well. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
It's a scalable solution. It is easy to expand.
We're using the solution with more than 50 customers.
How are customer service and support?
At the moment, I've had no direct contact with Oracle. I'm not fully operating in the product just yet.
Which solution did I use previously and why did I switch?
If a customer requires a solution, we go with that solution. therefore, we use a variety of products.
For example, we've also used WebLogic, which is a bit simpler and easier to handle.
How was the initial setup?
The initial setup is pretty straightforward. You just download the installation and go.
Since we work with a variety of clients, we use different clouds.
I'm not sure how long ht redeployment took. I did not directly handle deployment tasks.
What's my experience with pricing, setup cost, and licensing?
The enterprise version can get quite expensive.
The bigger the customer, the more resources the customer requires, which can add to the cost.
We've had a customer that has spent around 40,000 Euros for a database.
What other advice do I have?
Oracle is a very powerful product. It's not a toy. Therefore, if a company wants to use it, it must have qualified people on board to manage it. It also requires some amount of memory or CPU. You need to have the space for it and a backup, et cetera. However, it's very useful, and it's a very professional database.
I'd rate the solution eight out of ten. For our customers, it's the best solution we can provide.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Cloud Engineer/ Data Architect at a government with 201-500 employees
Transaction-wise, it's fast and uses the materialized view concept, but price-wise, it's costly and is challenging to scale
Pros and Cons
- "What I found most valuable about Oracle Database as a Service is its fast transactions and materialized views."
- "Oracle Database as a Service is a good product but costly. Scaling it is challenging."
What is most valuable?
What I found most valuable about Oracle Database as a Service is its fast transactions and materialized views.
What needs improvement?
Oracle Database as a Service is a good product but costly. The licensing costs for it should be reduced because it's expensive. The license fee for Oracle Database is more costly than my product license.
For how long have I used the solution?
We have used Oracle Database as a Service for more than twenty years.
What do I think about the scalability of the solution?
Oracle Database as a Service takes work to scale.
How are customer service and support?
Oracle support could be better, so I'm giving it six out of ten. There was a new release, and my team requested the patch, but it took the Oracle team a long time to address the request.
How would you rate customer service and support?
Neutral
How was the initial setup?
Setting up Oracle Database as a Service requires a lot of manual work, so setup-wise, it's a six out of ten.
Deploying the product takes twenty-four hours.
What's my experience with pricing, setup cost, and licensing?
Pricing for Oracle Database as a Service is expensive.
What other advice do I have?
My company has more than five thousand clients on Oracle Database as a Service, but it could now be less than that because of the price issue.
Thirty people maintain, monitor, and do ad hoc testing and recovery backup for Oracle Database as a Service.
If a client currently uses Oracle Database as a Service, I suggest keeping it. However, scaling it is challenging, and its pricing is costly.
In the past, Oracle Database as a Service was a nine out of ten. Nowadays, it's a five out of ten.
My company is an Oracle customer.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Project Manager at Awash International Bank
A stable, scalable solution to help manage client databases
Pros and Cons
- "The most valuable features are the free tools provided to make the solution more secure."
- "The solution can be improved by reducing the pricing, making the deployment less complex, and increasing security."
What is our primary use case?
The primary use case of this solution is to manage enterprise customer data.
What is most valuable?
The most valuable features are the free tools provided to make the solution more secure.
What needs improvement?
The solution can be improved by reducing the pricing, making the deployment less complex, and increasing security.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
The tech support is responsive and helps get the issues resolved swiftly.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Previously to using this solution I used Microsoft SQS and switched over based on suggestions from the employees.
How was the initial setup?
The initial setup is moderate to complex.
What about the implementation team?
The implementation was completed through a vendor.
What's my experience with pricing, setup cost, and licensing?
The solution is based on an annual fee.
What other advice do I have?
I give the solution a nine out of ten.
We have around seven people using the solution in our organization.
The solution is expensive but I do recommend it to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Reliable, simple to implement, and expands well
Pros and Cons
- "We have the ability to build several solutions to according to the requirements of our users."
- "The product must improve its performance."
What is our primary use case?
In general, it's for our billing systems and for customers and customer service.
What is most valuable?
We have the ability to build several solutions to according to the requirements of our users.
It is easy to set up.
The solution scales well.
It is stable and reliable.
What needs improvement?
Performance always is an important issue. The product must improve its performance.
For how long have I used the solution?
I've been using the solution for five years.
What do I think about the stability of the solution?
The stability has been great. We don't have bugs or glitches. It is reliable. It doesn't crash or freeze.
Of course, we could always use better performance.
What do I think about the scalability of the solution?
So far, we have found the solution to be scalable.
We have 1,000 people directly and 50,000 people indirectly using the solution.
How are customer service and support?
Technical so far has been pretty good.
How was the initial setup?
The solution has a straightforward setup. It is not complex or difficult.
What's my experience with pricing, setup cost, and licensing?
We have a corporate license. I'm just using it. I don't have the details in terms of exact cost.
What other advice do I have?
I'm just a customer.
I use the on-premises and the as-a-service versions.
I'd advise those considering the solution to first be careful to design it before beginning.
I'd rate the product ten out of ten overall.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Software and Integration Architect at Unicomer
Indexes are built in to the solution and it's very easy to implement
Pros and Cons
- "You can be up and running the same day."
- "When migrating to a different instance, the internal machine learning is lost."
What is our primary use case?
Our primary use case for this Oracle solution is as the repository for applications developed in-house. I'm a software and integration architect and we are customers of Oracle.
What is most valuable?
I like that the solution is easy to onboard. There's no database on-premise that requires installation from scratch. Without the serverless option, installation is a very complicated process. It requires hardware as well as DBAs, operating system, and network administrators. With Database as a Service, you can be up and running the same day.
What needs improvement?
Although we do not need to set up our own indexes, because the solution internally improves the queries, when we migrate to a different instance, the internal machine learning is lost. The solution doesn't provide an option for migrating the index optimization to another instance.
For how long have I used the solution?
I've been using this service for nearly three years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
I believe it is scalable although we haven't had the opportunity to do that yet.
How are customer service and support?
We have the Oracle Support Subscription and they have been helpful. We also have Advanced Customer Services from Oracle.
How was the initial setup?
We have set up the solution numerous times and it has been very easy.
What other advice do I have?
I recommend this solution and rate it nine out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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