We are using it for cloud functionality and the accessibility of the service as a solution to a wider audience.
Senior HFM Consultant at Inplenion
Excellent reliability, easy deployment over a period of time, and scalable for medium and large corporate companies
Pros and Cons
- "We have found there is excellent stability with Oracle Hyperion."
- "What I like is to have everything on one platform and not in different modules like Oracle Hyperion."
What is our primary use case?
How has it helped my organization?
We are very happy with the product and we are beginning to move into OneStream as well.
What needs improvement?
One of the problems we have had with technical support when we are on a project, is we need technical support from senior-level technicians instead of being assigned, junior-level technicians. What I like is to have everything on one platform and not in different modules like Oracle Hyperion. For example, segregated planning and HFM consolidation. OneStream has everything together on one platform. There is less data movement, and with Oracle Hyperion, you have to move data between modules. I think that would be an improvement if they can merge those products. But it has been like that for so long I do not know if Oracle Hyperion has the appetite to do that.
For how long have I used the solution?
I have been working with Oracle Hyperion for over twenty years.
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What do I think about the stability of the solution?
We have found there to be excellent stability with Oracle Hyperion. We know that the latest version always has some bugs to work out and so we use the version before the latest one.
What do I think about the scalability of the solution?
I have found Oracle Hyperion to be scalable. We are currently using it for medium to large corporate companies.
How are customer service and support?
They respond quickly to our initial tickets. Sometimes we struggle on existing projects because Oracle Hyperion would assign us a junior technical support individual on these calls instead of a senior technical support representative, and it may take a longer period of time to have it resolved.
Which solution did I use previously and why did I switch?
I think Oracle Hyperion has a good solution in comparison to other market comparables.
How was the initial setup?
The initial setup is very easy and took us around four to five months to deploy.
What about the implementation team?
We did have help with the deployment of Oracle Hyperion.
What's my experience with pricing, setup cost, and licensing?
I hear customers complain about the licensing structure. Oracle Hyperion's licensing structures are quite expensive for some companies, especially medium-sized companies because of the user-based license.
What other advice do I have?
Do not underestimate the importance of testing in your project plan. The rule of time is to use the same amount of testing time that you would use on development. That is not always possible in the project plan because customers will come with a timeline and you have to squeeze where you can, and most of the time you actually sacrifice testing. So try and fight for more testing time, even if it extends the timeline. It is probably one of the top CPM products out there at the moment. I believe OneStream is making some headway. I think Oracle Hyperion has a challenge from OneStream at the moment, but Oracle Hyperion's still one of the top products out there. I would rate OracleHyperion a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
BI Analytics and Systems at a manufacturing company with 1,001-5,000 employees
Easy to implement, scalable, and stable solution with good data integration and workforce planning features
Pros and Cons
- "Stable and scalable solution with a valuable data integration feature which allows the slicing and dicing of data. It also has a workforce planning feature that allows you to bring in your HR data."
- "The reporting feature in Oracle Hyperion isn't the best. It needs improvement."
What is our primary use case?
This solution has evolved in the last few years. We were using Hyperion, so there was data coming in from other systems into Hyperion. When we were using the on-premises system, we were just moving data from one ERP, e.g. Oracle ERP. When we moved Oracle Hyperion to the Cloud, we brought data from more than one system, e.g. we also brought data from SAP.
We use Oracle Hyperion for consolidation and everything's done on it, but in the past, we did our consolidation in Oracle ERP.
What is most valuable?
One of the best features that we use in Oracle Hyperion is the data integration. You can slice and dice data, and you can innovate, which is something you can't do in other ERP systems. This solution offers so many possibilities.
Workforce planning is also a valuable feature in this solution that gives you the option to bring in your HR data.
What needs improvement?
The reporting feature in Oracle Hyperion isn't the best. It needs improvement, but from what I know, they're offering a new reporting package.
There is a new reporting package available in the new tool module, but most companies, e.g. when I talk to friends and even people in my company, they prefer to use other packages like Power BI and Tableau. This means that data will come into Oracle Hyperion, then it will move out and go to Tableau or Power BI for reporting.
If this solution had a good reporting feature from the beginning, then I would have used it, and now that there is one, we don't have the tool. We don't have that license available. If it had been available from the beginning, it would have been great for companies, e.g. we would have been able to better manage reporting.
For how long have I used the solution?
I've been using Oracle Hyperion for 10 years.
What do I think about the stability of the solution?
It's a stable solution, and it has improved a lot in terms of connection. From what I understand, its algorithm is based on your input, usage, and frequency. Data availability has also improved a lot. It also depends on the data center, the domain name, and where the data center is located for your company. Other than the reporting, there aren't many complaints about Oracle Hyperion.
What do I think about the scalability of the solution?
I find Oracle Hyperion scalable.
How was the initial setup?
Oracle Hyperion is very easy to implement. Some pieces are complex, but it's an out of the box solution which works for most companies. It was designed in a way that you can maximize your requirement based on what is given by Oracle and they flesh this solution out every three months.
What other advice do I have?
At the start, we deployed Oracle Hyperion on-premises, then we moved it to the Cloud. It's now deployed 100% on cloud. We are using its latest version.
What I'd like to tell others thinking about implementing Oracle Hyperion is that it's a very sophisticated tool, if used correctly. We've gone through a few mergers and doing the mergers, e.g. people coming from other companies merging with our company, they had experience with other tools. Not every company has Oracle Hyperion, and there were people from the other companies who were skeptics in the beginning as they had never used Oracle Hyperion.
When those people started using Oracle Hyperion, with the solution being something that needs a little time to get used to, e.g. you need to have a good understanding of how the hierarchy and the dimensions, etc. work, specifically for somebody who had not used it, or somebody who wasn't a power user, after the initial learning stage and after using it for a month, those people changed their minds about Oracle Hyperion. They said it was a better solution compared to what they used before the merger.
I'm rating Oracle Hyperion a nine out of ten. It's not a perfect score because it's a complicated tool which requires users to have knowledge on databases.
I'm giving it a high score as it is great for reporting and slicing and dicing of data where you can do a lot of calculations, allocations, and all kinds of things which you can't do in an ERP or any other tool. It would depend on how you use Oracle Hyperion. If you're not using it as much, then you won't be able to compare it with other solutions that are out in the market.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Oracle Hyperion
January 2025
Learn what your peers think about Oracle Hyperion. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Senior Hyperion Consultant at a financial services firm with 10,001+ employees
Easy to use solution that provides a structured and guided methodology for doing analysis
Pros and Cons
- "This solution provides a more structured methodology for doing analysis than a tool like Excel. It creates a central database that keeps all information in one place."
- "The forecasting of values could be simplified in this solution."
What is our primary use case?
This solution allows our users to do quarterly budget forecasts and load information for the next one to five years.
What is most valuable?
This solution provides a more structured methodology for doing analysis than a tool like Excel. It creates a central database that keeps all information in one place. 200 spreadsheets can be replaced by one repository, multidimensional database.
Hyperion Planning provides pre-made forms, that make data input easy and shows users step-by-step what needs to be done for the forecast.
What needs improvement?
The forecasting of values could be simplified in this solution.
What do I think about the scalability of the solution?
This is a scalable solution. It is possible to have thousands of users and store large amounts of data.
How are customer service and support?
Our experience with the support team was not great.
How would you rate customer service and support?
Neutral
How was the initial setup?
The setup was fairly complex. Besides needing servers, software needs to be installed and customized to work efficiently. You need to ensure everything works together and data moves correctly. Web servers have to be running and optimized.
What's my experience with pricing, setup cost, and licensing?
To get a full license, which gives you access to most of the different Hyperion programs, it costs $2000 to $2500 a month.
What other advice do I have?
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. Consultant at a insurance company with 1,001-5,000 employees
The most valuable feature for us is that it's a tool that supports the entire planning and budgeting forecast for the whole company. We still have issues and bugs because it's a new release.
Valuable Features
In Hyperion, we use the Public Sector Planning and Budgeting module. The most valuable feature for us is that it's a tool that supports the entire planning and budgeting forecast for the whole company. We don't need to go outside of the product in order to perform our planning and budgeting.
Improvements to My Organization
We used to rely on Excel before we implemented Hyperion, and we don't have to do that anymore and rely on those spreadsheets. The tool does all our budgeting and forecasting without much manual work. It's now all automated, saving us both time and from many human errors.
Room for Improvement
We still have issues and bugs because it's a new release. I wouldn't call us guinea pigs, although we were one of the first implementors, but there are bugs that I wish they'd fix.
For example, some of the forms don't work properly and we have started a couple of SRs that they are working on it. But the timeline they've given us seems kind of slow, especially for a severity-one ticket.
Deployment Issues
We just upgraded from 11.1.2.2 to 11.1.2.4, which came with a huge change to include the ASO cube within planning itself. This was the best change for us. Previously, we had to create a separate app each time we needed an ASO cube. Now it sits within the planning cube so there are options that allow you to choose whether you want that app within or outside the planning solution. We actually implemented it as within the planning solution, so that it syncs two cubes by itself.
Stability Issues
It's stable and we have had no issues. It's actually more stable following the upgrade.
Scalability Issues
We've had no issues scaling it for our needs.
Customer Service and Technical Support
I wouldn't say I'm 100% satisfied. The worst part I hate about it, is that when we talk about one issue, sometimes that issue just comes up and their first question is, can you reproduce the issue? That's the first thing they ask you. Sometimes it is reproducible, but not all the time. I think that's what I hate about it.
Initial Setup
I was involved in the upgrade, and since we had 11.1.2.2, already it wasn't like we had to do everything from scratch. We had a baseline where we said, "Okay, this is what I want and from 11.1.2.4 this is what I'm expecting." It was a little tricky because it was a new feature and we had learn new stuff, but at least we didn't have to do it from scratch so it didn't make it that difficult.
Other Advice
I would definitely recommend Hyperion especially if they're doing it for their budgeting and forecasting tool. It's so easy compared to Excel or something similar. It's manual versus automated, and who doesn't like automated? I had times when I had to actually run the process myself at 12:00 at night, but now it's all automated.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Assistant Production Manager at a manufacturing company with 10,001+ employees
Reasonably priced, with a good user interface, and is constantly evolving
Pros and Cons
- "The most valuable features are those associated with modules and SP, IT in this space, planning, HFM, and PME."
- "I would like to see more integrations with third-party vendors such as BigSense and SAP. I'm looking forward to seeing more interface-related content."
What is our primary use case?
I'm working with the customers' company.
What is most valuable?
The most valuable features are those associated with modules and SP, IT in this space, planning, HFM, and PME.
They are in the process of completing their development. They're releasing new versions and developing new components.
The interface is good.
What needs improvement?
I would like to see more integrations with third-party vendors such as BigSense and SAP. I'm looking forward to seeing more interface-related content.
For how long have I used the solution?
I have been working with Oracle Hyperion for nine years.
What do I think about the stability of the solution?
Oracle Hyperion is a stable solution.
What do I think about the scalability of the solution?
It's a scalable solution.
How are customer service and support?
From a support standpoint, technical support is a level of support, L1, L2, and incident management, change management, and problem management.
Technical support is good.
Which solution did I use previously and why did I switch?
My career only began with Oracle Hyperion.
Oracle University in Reading, UK, is where I learned.
How was the initial setup?
For me the initial setup was easy, but it depends on the environment.
What's my experience with pricing, setup cost, and licensing?
Compared with MSBA, it is quite reasonable.
Oracle EPM is offered at a reasonable price.
What other advice do I have?
I recommend that you pursue cloud initiatives. EPCS and PBCS are now migrating to the cloud.
I work for an Oracle company, and I have the highest rating for this Oracle Hyperion EPM.
I would rate Oracle Hyperion a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Manager at a tech services company with 501-1,000 employees
A mature, extensive solution that scales very effectively
Pros and Cons
- "One can see that it's a mature product because it addresses all the requirements that you must need for financial consolidation and for budgeting and planning. It's really easy to use."
- "The solution is about to cease to exist, so it doesn't really matter if they add anything to it. It's at end-of-life."
What is our primary use case?
I've been involved in implementing the solution for past clients.
What is most valuable?
The Hyperion product is designed for performance management, enterprise performance management, and it is applications. It has got write-back and it's got workflow. It's got built-in best practices for taking care of the management procedures, for example, budgeting, planning, and forecasting. It can also be used for financial consolidation - the whole process, including disclosure management, tax reporting, et cetera. It offers a lot of business process features.
In contrast, BI is for anybody that wants to use a lot of information, interrogate it and look at it from various perspectives, but don't want to use it for a business process. We use BI for information purposes and analytic purposes only. It does not have write-back capabilities. It is not something where you can say, "Okay, I can see that I've sold 10 products. Let me see what is going to happen if I sell 16 products in the next five months." You can't do that with BI. You can with Hyperion.
Their latest trend and the most modern approach is to combine BI with Enterprise Performance Management. After the process that you've completed, you want to have BI type of reporting. This will give you the best of both worlds, if the trend continues. You want a data model that makes provisions for that type of analysis and reporting that you want to do.
For instance, financial consolidation. You can take all the information from the various businesses that you have (even different types of businesses or geographical areas). You can consolidate that, and apply accounting rules to it and do some analysis on it once you start your financial consolidation. That is where the BI comes in.
However, in saying that, the commonality that you have is the nature of the data. The way that the data is structured is common across enterprise performance, management, and business intelligence.
The solution is quite mature.
One can see that it's a mature product because it addresses all the requirements that you must have for financial consolidation and for budgeting and planning. It's really easy to use.
What needs improvement?
From a business intelligence (BI) angle, it's only a small part of what Hyperion does.
The solution is about to cease to exist, so it doesn't really matter if they add anything to it. It's at end-of-life.
Oracle's strategy is to put those clients that are using Hyperion at the moment onto the cloud, through a new software. Companies will be able to have the cloud software but have the option of on-premise.
Due to the rich functionality and the breadth of the functionality that it provides, the technical architecture of the solution is quite complex. That is maybe one of the reasons why that Hyperion or Oracle is taking some of the products that have become too complex in the architecture and have decided to rewrite it and put it in the cloud.
For how long have I used the solution?
I've been working with the solution for well over a decade. It's been about 15 or 16 years or so at this point.
What do I think about the stability of the solution?
The solution is quite stable. Very notable and large organizations are able to use it without any trouble, even if they are working in different currencies and across countries.
What do I think about the scalability of the solution?
The solution scales very well.
It is enterprise-class software and typically used by clients that have got massive amounts of data and also hundreds of users. It will handle much more, especially on the financial consolidation side. One of the biggest financial consolidation communities operating in Hyperion is a shipping company that has got businesses in every country in the world. They've got close to 300 users, which is very big for a financial consolidation application. They also have distributed across different currencies, et cetera, and the solution is able to handle it all.
Thousands of companies use the solution, and many have anywhere from 10 to 300 users, or more. 300 users would indicate the company and the solution is scaled quite extensively.
How are customer service and technical support?
Oracle could do a bit more to support the client.
How was the initial setup?
The solution is very easy to use and therefore the initial setup was pretty straightforward.
In terms of deployment, for small organizations, it might only take three months or so. For a very large organization, you are looking at a deployment time of approximately nine months.
What's my experience with pricing, setup cost, and licensing?
There are annual licensing costs associated with the solution.
Some people may consider the solution to be expensive, however, for all that it does, anything similar would require the licensing of more than one product.
What other advice do I have?
We don't have a business relationship with Oracle.
I'm not actually an end-user, however, I have been involved in providing the software and installing it and implementation projects and so on. I've got customers that are using these products and I've been involved with various aspects of these products.
The Oracle Hyperion products also differ slightly. The cloud products differ from on-premise products.
While our on-premise version is 11, we're also using the latest cloud. I'm not sure of that version as it's constantly getting updated.
The solution is at end-of-life and Oracle may only maintain the product until 2030 before moving everyone onto a new solution on the cloud. It's my understanding the new solution will be called Oracle Financial Consolidation and Close.
As the solution is to be discontinued, we'd most likely recommend another Oracle product. We'd likely recommend Oracle FCCS.
Overall, I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Oracle Hyperion Specialist at a financial services firm with 10,001+ employees
It's a reliable tool for managing all our budget processes
Pros and Cons
- "Hyperion is helpful for all our budget processes."
- "I have a problem with Hyperion when I need to log some changes in the budget. It's hard to know who made which changes in the budget."
What is our primary use case?
I use Hyperion for BI and BPM planning.
What is most valuable?
Hyperion is helpful for all our budget processes.
What needs improvement?
I have a problem with Hyperion when I need to log some changes in the budget. It's hard to know who made which changes in the budget. Also, since I am using the old version, I'm having some issues with the compatibility between the software and the browser. I think Oracle should package Hyperion with a browser so I won't have these problems.
For how long have I used the solution?
I've been working with Hyperion for about a year.
What do I think about the stability of the solution?
Hyperion is highly reliable.
How are customer service and support?
I think Oracle's support isn't very good.
What other advice do I have?
I rate Oracle Hyperion nine out of 10 because I very much like it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Owner at GeoLM
Easy to use even if you're not familiar with BI technology
Pros and Cons
- "It's very easy to use and the functionality is quite complete."
- "The Oracle technical support in our area is terrible."
What is most valuable?
It's very easy to use and the functionality is quite complete. And it's easy even if you're not very familiar with BI technology. Most notably very easy and intuitive transformation from relational schema to multi dimensional schema. Complete tabular data presentation with full drilling process and statistical functions. Corresponding charting data presentation with full drilling functions. Full interactive reporting including tables and charts. Join unlimited queries into different databases.
What needs improvement?
Its GUI could use some refinement. I think it's easy to use, but it's hard to say because we are very familiar with this product and have been using it for many years. For a new user, this product should be updated to work better with the environments of new operating systems. Modernizing the user interface is something I would suggest. But, in terms of overall functionality, I have no complaints. At the same time, I don't know if I'm objective after having used it for so long. I don't know if a new user would have the same opinion as I do.
For how long have I used the solution?
I have been using this solution for about 25 years. It used to be called the Brio Intelligence Suite. And then Brio was acquired by Hyperion, which was subsequently absorbed by Oracle. As they have done with Zibo, Oracle has incorporated all these BI tools into their BI platforms.
How are customer service and support?
The Oracle technical support in our area is terrible. They don't offer support. Whenever we need it, we try to find solutions online. Before Oracle purchased the suite, support was okay. Oracle is a huge company and its focus is mainly is its database business. All the other businesses are complementary to this company and BI is not an exception. Generally, support is not Oracle's strong suit. Oracle is not interested in many of its products. They are purchasing the products in order to have access to the client
What other advice do I have?
I would rate the Hyperion Business Intelligence platform eight out of 10. However, I would not recommend this product to a new user. When we started with the Brio platform, which has passed several stages of ownership, this product was a highly rated product. That's why Oracle acquired it. The global user base was huge and we were doing business with this product.
But after Oracle bought this product and it was abandoned, in a manner of speaking. They do not support it. They do not update the product. Although my opinion as a long-time user is generally positive, I would not recommend this product to a new user. Nowadays, there are other products that are better supported and updated by companies that have either bought them or developed them.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Sep 24, 2024
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