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reviewer1771677 - PeerSpot reviewer
BI Analytics and Systems at a manufacturing company with 1,001-5,000 employees
Real User
Easy to implement, scalable, and stable solution with good data integration and workforce planning features
Pros and Cons
  • "Stable and scalable solution with a valuable data integration feature which allows the slicing and dicing of data. It also has a workforce planning feature that allows you to bring in your HR data."
  • "The reporting feature in Oracle Hyperion isn't the best. It needs improvement."

What is our primary use case?

This solution has evolved in the last few years. We were using Hyperion, so there was data coming in from other systems into Hyperion. When we were using the on-premises system, we were just moving data from one ERP, e.g. Oracle ERP. When we moved Oracle Hyperion to the Cloud, we brought data from more than one system, e.g. we also brought data from SAP.

We use Oracle Hyperion for consolidation and everything's done on it, but in the past, we did our consolidation in Oracle ERP.

What is most valuable?

One of the best features that we use in Oracle Hyperion is the data integration. You can slice and dice data, and you can innovate, which is something you can't do in other ERP systems. This solution offers so many possibilities.

Workforce planning is also a valuable feature in this solution that gives you the option to bring in your HR data.

What needs improvement?

The reporting feature in Oracle Hyperion isn't the best. It needs improvement, but from what I know, they're offering a new reporting package.

There is a new reporting package available in the new tool module, but most companies, e.g. when I talk to friends and even people in my company, they prefer to use other packages like Power BI and Tableau. This means that data will come into Oracle Hyperion, then it will move out and go to Tableau or Power BI for reporting.

If this solution had a good reporting feature from the beginning, then I would have used it, and now that there is one, we don't have the tool. We don't have that license available. If it had been available from the beginning, it would have been great for companies, e.g. we would have been  able to better manage reporting.

For how long have I used the solution?

I've been using Oracle Hyperion for 10 years.

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December 2024
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What do I think about the stability of the solution?

It's a stable solution, and it has improved a lot in terms of connection. From what I understand, its algorithm is based on your input, usage, and frequency. Data availability has also improved a lot. It also depends on the data center, the domain name, and where the data center is located for your company. Other than the reporting, there aren't many complaints about Oracle Hyperion.

What do I think about the scalability of the solution?

I find Oracle Hyperion scalable.

How was the initial setup?

Oracle Hyperion is very easy to implement. Some pieces are complex, but it's an out of the box solution which works for most companies. It was designed in a way that you can maximize your requirement based on what is given by Oracle and they flesh this solution out every three months.

What other advice do I have?

At the start, we deployed Oracle Hyperion on-premises, then we moved it to the Cloud. It's now deployed 100% on cloud. We are using its latest version.

What I'd like to tell others thinking about implementing Oracle Hyperion is that it's a very sophisticated tool, if used correctly. We've gone through a few mergers and doing the mergers, e.g. people coming from other companies merging with our company, they had experience with other tools. Not every company has Oracle Hyperion, and there were people from the other companies who were skeptics in the beginning as they had never used Oracle Hyperion.

When those people started using Oracle Hyperion, with the solution being something that needs a little time to get used to, e.g. you need to have a good understanding of how the hierarchy and the dimensions, etc. work, specifically for somebody who had not used it, or somebody who wasn't a power user, after the initial learning stage and after using it for a month, those people changed their minds about Oracle Hyperion. They said it was a better solution compared to what they used before the merger.

I'm rating Oracle Hyperion a nine out of ten. It's not a perfect score because it's a complicated tool which requires users to have knowledge on databases.

I'm giving it a high score as it is great for reporting and slicing and dicing of data where you can do a lot of calculations, allocations, and all kinds of things which you can't do in an ERP or any other tool. It would depend on how you use Oracle Hyperion. If you're not using it as much, then you won't be able to compare it with other solutions that are out in the market.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Senior Hyperion Systems Architect at County of Loudoun Virginia
Real User
We are using it primarily for our budgeting analysis and to complete our whole budget cycle within the application. The Decision Package features needs improvements for business users.

What is most valuable?

Hyperion has made our budgeting process and forecast analysis easy and robust, and it is a reliable tool. Primarily, we are using Hyperion for our budgeting analysis and to complete our whole budget cycle within the EPM application. We take the HR data from our legacy system, which is Cyborg, and then load it into Hyperion. We have a very specific type of planning application (PSPB) which is meant for public-sector planning and budgeting for governments, and it has most of the built-in, out-of-the-box calculations for us that we used to do in traditional Excel before and there was always a chance of human error. Security was an issue because we did a lot of emailing back and forth with the sensitive HR data.

How has it helped my organization?

It secures our sensitive data because it's security-enabled and is reliable with it's back-ups, migrations and restoration methodology. We can do LCM exports and import into target servers and applications. You can back up everything. Security tool is also integrated into the application. I'm happy with the security, how it is handled, and how users can integrate with their Active Directory. You don't have to go out of directory to get user names and passwords.

We're evolving with Hyperion as we move along in our yearly cycles. We have come to the point where the end-users are trained well on it. We don't have to go back and forth with emails, sending Excel files, anymore. We used to have big Excel files that you might not even be able to send through emails. Sometimes you have to put them in some common shared drive and then other users have to get it and then approve it and then send it back. That was not only insecure but it was also a hassle.

With Hyperion, all the design is done in one database, which is the central repository for all users. We have around 30 departments and they have different cost centers, and 150+ users are using the application. They're all managed by a team of around 10 budget analysts in our budget department, so the big advantage is it's all in one central repository for them. We have security-enabled for all the cost centers, and departments can log into it and they only see what they're supposed to see based on their access and based on what department they belong to.

With a big entity like government sectors, we have around 3700 employees. Like I said, we have a lot of users for this application and Hyperion has made it easier to access the data, process it, and perform data integration. Data consolidation is easier and running the reports is very easy. Hyperion has some good built-in reports and we are building our budget book from it, which is a big achievement for us.

We used to build a budget book, which is this thick book you have to print, and so putting it together was a huge challenge because you have to combine all the Excel reports with all the word narratives, format it, and then publish it for the public. Now, it's all being done using Hyperion. We're entering data into Hyperion and then pulling the reports out of there and combining the smart view add-on in Excel. Users can connect to the databases in Hyperion and then using Excel, they can pull the grids/reports, build the budget book, and then publish it.

It's easy, robust, reliable, more secure, and has built-in calculations which avoids human errors.

What needs improvement?

Not many people are aware of the new feature called Decision Package. We have a very specific tool in Hyperion called Public Sector Planning and Budgeting. It's for government entities, and it's a part of Decision Package. It's used for government entities to budget their positions, their allocations to different departments, their expenses and to create new budget requests, and to create new positions and do their analysis on it. 

The Decision Package is a new feature within this application, and they released it around 2 or 3 years ago. It's working well, but it has a lot of complaints from business users. It is meant for business users, not a technical person, but they always get back to me and ask me a lot of questions and I have to troubleshoot a lot.

Oracle development is still working hard on it, I know, but it's been 3 years and it's still not 100% mature. I have a lot of issues with it. That's one of the areas that I would like to see improvement because we are one of the pioneers in the United States to implement that module in the government sector, so not a lot of users and clients are using it and we don't have a lot of help from our peers. When we talk to different peers, if they don't have it, we don't have something in common to talk about. That's our pain point, and users are having a lot of trouble and we have a lot of complaints about it.

Other than that, Hyperion is a fantastic planning tool. It works great. I always encourage users to use it instead of their accreditation auxiliary reporting, but this tool it puts me down sometimes in front of the business users. If I can't troubleshoot it and I can't give them the answer, I have to create an Oracle SR that can't be resolved in time. We have missed deadlines because of that and I had to create some workarounds from my side. That's how we got it resolved, but it's a huge pain.

It has a lot of limitations, too, on reporting of the text and formatting. For example, with the Budget Book, that's for the whole county and we publish it and we build it out of Hyperion, and if we use the reports from Financial Reporting Studio, we cannot format the way we would like to. It has a lot of limitations on text and formatting. I have tried a lot of formulas to get the format that I want, but it's not fully capable of handling a lot of text data and formatting that I need. That's another area in reporting that needs a lot of improvement.

What do I think about the stability of the solution?

Some stability issues are there with the Decision Package and the kind of application we have built. It has all the out-of-the-box functionality from Oracle, but it's really complicated. It's not just any hyperlink application, which all or most of the clients are using. It's very particular to government entities and how they budget their chart data and their expenses for the whole county. It's a lot of data. We have a data budget worth almost $2.5 billion, which is a lot to handle with all the different accounts and awards, projects, programs that are within our hierarchy. 

It has some stability issues. Some bugs are still there, but we have workarounds which are working fine. I would like to see improvements in the specific area that I was talking about.

We are using two tools for reporting. One is the SmartView app that's used with Excel. I like it a lot. I told all of my users to use it because it has all the drilling and rolling and all the capabilities for analysis of online database applications. The other tool, which is called Financial Reporting Studio, is not user-friendly at all and it can improve a lot. It has potential to have some improvement from Oracle from a development point of view. It needs a technical developer to build the reports out of that tool, which is not good for the business users. They try to learn it but it's too complicated for them and it's clumsy and it's not as simple as using, of course, the Excel reporting that they are used to. There are not a lot of options that are available for reporting in Hyperion other than these couple of tools.

What other advice do I have?

A lot of functional users or managers involved in buying Hyperion don't realize what they're buying and what it's capable of. So, requirement analysis is the key thing. Before you talk to an implementer, determine what it is that you need and what tools Hyperion has available.

There are different tools for different purposes -- planning, forecasting, financial analysis, etc. The tools in Essbase is a little different from the tools in Hyperion. Before Oracle acquired Hyperion in 2006, it wasn't so mature, but not with the acquisition, it's expanded a lot and it much bigger than it was 10 years ago. You now have different out-of-the-box functionalities for each tool that serves the purposes of your requirements.

The key thing is to analyze and see, do you need Essbase or do you need Planning? Within Planning, what is the specific tool? We are using Public Sector Planning and Budgeting, and within that tool we are using the Position Only Model, and in that tool we are using the Decision Package Enable Application, so that's a key thing.

You need to see what you need and go for the implementation. That's why the implementer partners are there.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Oracle Hyperion
December 2024
Learn what your peers think about Oracle Hyperion. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
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AltairRibeiro - PeerSpot reviewer
Oracle Hyperion Specialist at a financial services firm with 10,001+ employees
Real User
It's a reliable tool for managing all our budget processes
Pros and Cons
  • "Hyperion is helpful for all our budget processes."
  • "I have a problem with Hyperion when I need to log some changes in the budget. It's hard to know who made which changes in the budget."

What is our primary use case?

I use Hyperion for BI and BPM planning. 

What is most valuable?

Hyperion is helpful for all our budget processes.

What needs improvement?

I have a problem with Hyperion when I need to log some changes in the budget. It's hard to know who made which changes in the budget. Also, since I am using the old version, I'm having some issues with the compatibility between the software and the browser. I think Oracle should package Hyperion with a browser so I won't have these problems. 

For how long have I used the solution?

I've been working with Hyperion for about a year. 

What do I think about the stability of the solution?

Hyperion is highly reliable. 

How are customer service and support?

I think Oracle's support isn't very good. 

What other advice do I have?

I rate Oracle Hyperion nine out of 10 because I very much like it. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
MinosLiakos - PeerSpot reviewer
Owner at GeoLM
Real User
Top 5Leaderboard
Easy to use even if you're not familiar with BI technology
Pros and Cons
  • "It's very easy to use and the functionality is quite complete."
  • "The Oracle technical support in our area is terrible."

What is most valuable?

It's very easy to use and the functionality is quite complete. And it's easy even if you're not very familiar with BI technology. Most notably very easy and intuitive transformation from relational schema to multi dimensional schema. Complete tabular data presentation with full drilling process and statistical functions. Corresponding charting data presentation with full drilling functions. Full interactive reporting including tables and charts. Join unlimited queries into different databases.

What needs improvement?

Its GUI could use some refinement. I think it's easy to use, but it's hard to say because we are very familiar with this product and have been using it for many years. For a new user, this product should be updated to work better with the environments of new operating systems. Modernizing the user interface is something I would suggest. But, in terms of overall functionality, I have no complaints. At the same time, I don't know if I'm objective after having used it for so long. I don't know if a new user would have the same opinion as I do.

For how long have I used the solution?

I have been using this solution for about 25 years. It used to be called the Brio Intelligence Suite. And then Brio was acquired by Hyperion, which was subsequently absorbed by Oracle. As they have done with Zibo, Oracle has incorporated all these BI tools into their BI platforms.

How are customer service and support?

The Oracle technical support in our area is terrible. They don't offer support. Whenever we need it, we try to find solutions online. Before Oracle purchased the suite, support was okay. Oracle is a huge company and its focus is mainly is its database business. All the other businesses are complementary to this company and BI is not an exception. Generally, support is not Oracle's strong suit. Oracle is not interested in many of its products. They are purchasing the products in order to have access to the client

What other advice do I have?

I would rate the Hyperion Business Intelligence platform eight out of 10. However, I would not recommend this product to a new user. When we started with the Brio platform, which has passed several stages of ownership, this product was a  highly rated product. That's why Oracle acquired it. The global user base was huge and we were doing business with this product. 

But after Oracle bought this product and it was abandoned, in a manner of speaking. They do not support it. They do not update the product. Although my opinion as a long-time user is generally positive, I would not recommend this product to a new user. Nowadays, there are other products that are better supported and updated by companies that have either bought them or developed them.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Head of Group Consolidation at ERG
Real User
Useful for the consolidation process and for providing reports for accounting analysis
Pros and Cons
  • "It's a very good program and it's useful for consolidation."
  • "The analytics could be improved."

What is our primary use case?

We use Hyperion for the consolidation process in our accounting department. Other departments work without our reports and analyze the information from Hyperion. 

The solution is deployed on-premises. We use the latest version.

There are 13 people in my team who are using this solution.

What is most valuable?

It's a very good program and it's useful for consolidation.

Hyperion allows us to update information and shows us reports, our balance, and P&L.

What needs improvement?

The analytics could be improved. I think we need the cloud version.

If I want to get information from a company, I need to send an email and they give me information from SAP, but not Hyperion.

When I want something to be improved, I work with our finance support team and they make the changes. 

For how long have I used the solution?

I have used this solution since 2009.

What do I think about the stability of the solution?

It's stable. I would rate the stability as 4.5 out of 5.

Which solution did I use previously and why did I switch?

We also use SAP and Microsoft Dynamics.

What other advice do I have?

I would rate this solution as eight out of ten. I would recommend it to new users. I know of many companies that want to use Hyperion in their accounting departments.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Assistant Production Manager at a manufacturing company with 10,001+ employees
Real User
Reasonably priced, with a good user interface, and is constantly evolving
Pros and Cons
  • "The most valuable features are those associated with modules and SP, IT in this space, planning, HFM, and PME."
  • "I would like to see more integrations with third-party vendors such as BigSense and SAP. I'm looking forward to seeing more interface-related content."

What is our primary use case?

I'm working with the customers' company.

What is most valuable?

The most valuable features are those associated with modules and SP, IT in this space, planning, HFM, and PME.

They are in the process of completing their development. They're releasing new versions and developing new components.

The interface is good.

What needs improvement?

I would like to see more integrations with third-party vendors such as BigSense and SAP. I'm looking forward to seeing more interface-related content.

For how long have I used the solution?

I have been working with Oracle Hyperion for nine years.

What do I think about the stability of the solution?

Oracle Hyperion is a stable solution.

What do I think about the scalability of the solution?

It's a scalable solution.

How are customer service and support?

From a support standpoint, technical support is a level of support, L1, L2, and incident management, change management, and problem management.

Technical support is good.

Which solution did I use previously and why did I switch?

My career only began with Oracle Hyperion.

Oracle University in Reading, UK, is where I learned.

How was the initial setup?

For me the initial setup was easy, but it depends on the environment.

What's my experience with pricing, setup cost, and licensing?

Compared with MSBA, it is quite reasonable.

Oracle EPM is offered at a reasonable price.

What other advice do I have?

I recommend that you pursue cloud initiatives. EPCS and PBCS are now migrating to the cloud.

I work for an Oracle company, and I have the highest rating for this Oracle Hyperion EPM.

I would rate Oracle Hyperion a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
it_user486546 - PeerSpot reviewer
Manager, Systems Implementation at a hospitality company with 1,001-5,000 employees
Real User
It is a multi user web based system, which is easier for us to deploy since we have a global presence.

Valuable Features

It is a multi user web based system, which is easier for us to deploy since we have a global presence. That was our most important goal at the time we purchased the solution. The forecasting and the fact that all the users can have input are valuable as well.

Room for Improvement

They could make it less complicated. Less maintenance and lower costs would be great. Also, I would like to see some improvement in the reporting studio. It practically hasn’t been touched and is kind of static.

Use of Solution

We have been using the product since 2007.

Stability Issues

At the beginning, it was not that stable, but the software has been getting better.

Scalability Issues

It's not very scalable. If I wanted to add another hundred users tomorrow, it wouldn’t do that. We are not on the cloud system though, so it probably works better if you are.

Customer Service and Technical Support

The support at Oracle is so specialized, even within a single product, because each product has several components. When you have a problem, you have to go through a lot of different specialists within Oracle to find a complete answer. I prefer to just have a single stop with one person taking care of the issue.

Pricing, Setup Cost and Licensing

It is not going to be cheap. It's a premium product, so it's going to be expensive.

Other Advice

It’s not going to be simple. If you are a small company, there probably is a better product out there. If you’re a huge company, it is probably going to be a fit for you. I would rate the product an 8 out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user27945 - PeerSpot reviewer
Manager, Database and Security at a consumer goods company with 1,001-5,000 employees
Vendor
The fact that it's a consistent system without any big issues is huge for our users to make decisions based on financial results.

Valuable Features:

The reporting is the most valuable feature for us. If, for example, finance wants to know their P&Ls for their various channels, they can get that data. The fact that Hyperion is a consistent system without any big issues is huge for our users to make decisions based on financial results.

It's not complex, at least our set up isn't complex. There are lots of tools and we have our core services. We don't have a lot of strategic finance data in it, so our footprint is fairly small, making it easy to manage.

Improvements to My Organization:

The biggest business benefit is allowing P&L reporting to happen when needed. It helps us drive financial results to where it needs to be.

Room for Improvement:

Our system is user-managed at our location. So long as the system is up and running and available, our users can do what they need to do. Occasionally, though, we get issues such as process hangs or something similar, although they're usually known bugs the fixes for which we can find in Oracle support fairly easily.

Deployment Issues:

We have some process hangs occasionally, but they're usually small and easy to fix. Other than that, we don't have any major issues with deployment.

Stability Issues:

Stability has been good on as we have a small footprint. It's reliable and we don't have to do much with it; we just let it run.

Scalability Issues:

We've had not had to scale it up at all. We basically have had the same hardware with that for the last 5 years.

Initial Setup:

The initial setup was pretty straightforward. It's not a complex thing and it went in great. We actually migrated from an old environment to a new environment on that one. We brought data forward, although there were some small issues here and there as we got it up and going, but nothing that wasn't documented or fixed.

Implementation Team:

We implemented it ourselves with our in-house team.

Other Advice:

It goes back to your reporting and what you want to get out of it. Hyperion seems to be a very good product and it seems to be pretty stable. It's something that you can give to your users to just use. It's pretty hands-off most of the time.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Download our free Oracle Hyperion Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Oracle Hyperion Report and get advice and tips from experienced pros sharing their opinions.