We primarily use the solution for budgeting.
FVP Business Unit Financial Officer - Commercial Banking at a financial services firm with 501-1,000 employees
Easy to set up and good for budgeting but needs better reporting
Pros and Cons
- "It's basically the same as the other budgeting solutions."
- "I would love more comment capabilities so that you could put in little notes, cheat notes."
What is our primary use case?
What is most valuable?
It's basically the same as the other budgeting solutions. There's nothing different, no bells and whistles that are different. At the end of the day, it gets to the same solution.
The initial setup wasn't overly difficult.
What needs improvement?
I used other EPM software that probably had better reporting that came out of Hyperion.
I would have done some implementation a little bit differently, however, it doesn't mean that they don't have the functions available.
I would love a drill-down feature.
I would love more comment capabilities so that you could put in little notes, cheat notes.
For how long have I used the solution?
We've used the solution for two years.
Buyer's Guide
Oracle Hyperion
April 2025

Learn what your peers think about Oracle Hyperion. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
848,716 professionals have used our research since 2012.
What do I think about the stability of the solution?
So far, the stability has been fine. There are no bugs or glitches. it doesn't crash or freeze.
What do I think about the scalability of the solution?
Hyperion is basically a jail and cost center platform where you couldn't budget any different than the rules of what Hyperion is telling you to budget buy. If you wanted to budget buy a product within a cost center, you could not do that. You would have to go to the actual cost center and budget it that way. For example, for commercial real estate loans, you would have to go into each individual course center and budget accordingly. I'm not sure if it's scalable in that sense as there isn't necessarily flexibility involved.
Our internal financing team uses it, and they are comprised of 10 to 15 people.
It's being used almost every month as we do forecasting in it. There's monthly input-output. Hyperion on the accounting side is used on a daily basis to load the general ledger information. It's daily, weekly, and monthly. It's being used all the time. I don't know if it can go any further, as it is being used constantly.
How are customer service and support?
We have our internal IT. They're the ones helping out with any questions. On the back end, in terms of direct contact with Oracle, that would be our finance department or accounting department. I don't speak with them.
Which solution did I use previously and why did I switch?
I've used other budgeting programs, for example, Axiom.
We did not use a different solution. Coming to this bank a few years ago, this product was here. They went with this product as their GL system was sun setting. It was a management decision to stay with Oracle, with the GL and it made sense to get the upgrade for Hyperion.
How was the initial setup?
The company already had Hyperion, however, they just upgraded to the cloud version. We went from software to the cloud. There were a few little obstacles when we implemented it last August. It was actually during the budget cycle, which was weird. I didn't see any issues for the most part. That said, I wasn't into the weeds of implementing, allocating, doing all the unit testing, UAT testing, and all that stuff.
I'm not sure how many people were used for the purposes of deployment or maintenance.
What about the implementation team?
While it was mostly handled by the finance department, my understanding is that there was a consultant involved in the implementation process. The solution works, therefore, the process must have gone well.
What was our ROI?
We have seen an ROI.
What's my experience with pricing, setup cost, and licensing?
I can't speak to any aspect of the costs. It's not an aspect I handle directly.
What other advice do I have?
I'm just an end-user going into Hyperion.
We've just upgraded to the cloud. I'm the one that's going in and importing all the data into Hyperion.
I'm not sure which version of the solution we're using.
There are many on the market that do the same thing. Oracle has name recognition going for it, however. Personally, I would look at another product I used to use, however, that's just my preference. Many, many years ago, in my last job, I actually had Oracle. We didn't have Hyperion though and everything was sun setting on that. It was my job to go out and go find a solution. We brought Oracle in and Hyperion was a suite of products within the Oracle umbrella. I was looking for a one-stop-shop type of product. If someone's looking for that, this might fit those needs.
I'd rate the solution at a seven out of ten. We're not fully utilizing the product. That said, from what I've seen, what I use, and what I can generate from the product, it's decent.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.

senior system integrator at a retailer with 10,001+ employees
It's a reliable product for analyzing sales data, but disaster recovery and support need improvement
Pros and Cons
- "Scalability isn't a problem for Hyperion."
- "Hyperion has much room for improvement, especially disaster recovery. You don't have the option to choose the proper disaster recovery method. We have Hyperion and an SQL server on the backend. We have active solutions for the backend database server, which aren't working for our people. They've asked us to remove the high availability to increase application performance."
What is our primary use case?
Hyperion is a business analytics product. In addition to analytics. it calculates all the sales data and audits everything as well.
What needs improvement?
Hyperion has much room for improvement, especially disaster recovery. You don't have the option to choose the proper disaster recovery method. We have Hyperion and an SQL server on the backend. We have active solutions for the backend database server, which aren't working for our people. They've asked us to remove the high availability to increase application performance.
Another feature that needs work is identity management. It's okay, but they still use old-fashioned ID integrations. Today, there are more secure types of authentication, but these options are unavailable.
What do I think about the stability of the solution?
Hyperion is a stable product.
What do I think about the scalability of the solution?
Scalability isn't a problem for Hyperion.
How are customer service and support?
Oracle support has a lot of room for improvement. Our requests for service, bug fixes, and new features take a long time. It's will take two or three years for them to add the features we want, and they haven't been able to provide a correct solution for these problems.
What other advice do I have?
I rate Oracle Hyperion five out of 10. The process of fixing bugs is very slow, and there's no transparency. When I tell Oracle about a bug, they acknowledge the request, but customers have no way of knowing about the progress they're making. Customers should get an update about this.
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
Buyer's Guide
Oracle Hyperion
April 2025

Learn what your peers think about Oracle Hyperion. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
848,716 professionals have used our research since 2012.
Oracle Specialist at a government with 5,001-10,000 employees
Customizable, helpful support, but the product is being phased out
Pros and Cons
- "This is a customizable product. Our implementation was designed to fit our needs."
- "The user interface is in need of improvement. The forms should be more user-friendly."
What is our primary use case?
Our primary use case for Oracle Hyperion was planning and budgeting.
My role in the company is on the support side.
What is most valuable?
This is a customizable product. Our implementation was designed to fit our needs.
What needs improvement?
The user interface is in need of improvement. The forms should be more user-friendly.
Initially, we had some integration issues. However, these were solved after we submitted a couple of service requests.
For how long have I used the solution?
We were using Hyperion for approximately eight years.
As of last week, we no longer use the original Oracle Hyperion. We have moved to the cloud version of the product.
What do I think about the stability of the solution?
Overall, the stability was okay. We did not have to raise many issues with support.
What do I think about the scalability of the solution?
Scalability-wise, Oracle Hyperion is okay.
How are customer service and support?
We did not have to raise many issues with support because we were only using the planning and budgeting features. We did initially have some integration issues and these were solved after we set up a couple of service requests.
Overall, the support is okay.
Which solution did I use previously and why did I switch?
We were using Oracle Hyperion but have transitioned to the Oracle EPM Planning Cloud.
We switched because the support was ending and we decided to move to the latest version.
What about the implementation team?
The deployment was done by a third-party implementation provider.
What other advice do I have?
As of now, the Oracle Hyperion product is out of support, so I would not recommend it to anyone. Anybody that has it will not be supported by Oracle.
For anybody who is still planning to implement this product, my advice is to consider their needs during the initial implementation phase. The one that we were using was designed to fit our needs and anybody who plans to use this product should identify what forms and screens they will need. That is configurable at the beginning.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager Business System at a non-tech company with 1,001-5,000 employees
Offers a very fast time to market with good analysis and great reliability
Pros and Cons
- "The scalability is good."
- "There's something known as a data block that Hyperion generates for each and every transaction. Sometimes it does not generate and we need to identify those issues and fix them manually."
What is our primary use case?
We're using the product for our OPEX planning and CapEx planning. We use it for the budget cycle.
What is most valuable?
The most valuable aspect is that the time to market is very fast. You're able to finish your budgeting cycle in a very quick and fast way with a more detailed analysis.
The solution is reliable.
The scalability is good.
What needs improvement?
When you compare it with ERP, we want so many enhancements in that particular product.
Since we are the Oracle hub, we know how the Oracle forms work. All the fields are dependent on the previous field example. If I want to select a product, I can select the channel, and automatically, the products button to those channels will be filtered. That sort of filtration, we cannot apply in Hyperion. We cannot have hierarchy-level filtrations over there.
The initial setup can be complex.
There's something known as a data block that Hyperion generates for each and every transaction. Sometimes it does not generate and we need to identify those issues and fix them manually. That is the only debugging process for me.
For how long have I used the solution?
I've been using the solution for almost seven to eight years.
What do I think about the stability of the solution?
The solution is very stable. There aren't glitches. it's reliable. it doesn't crash or freeze.
What do I think about the scalability of the solution?
A company can scale the product as needed. It's not a problem.
We have around 20 to 25 people using the solution.
Once the budgeting process is finished, it is being used by the quality finance team only throughout the year, however, the main key users will be working in the budgeting cycle for one month or two months only.
How are customer service and support?
In terms of technical support, we are providing it directly as an IT division.
How was the initial setup?
The implementation process is a little bit complex. Anything we need to customize as for the business requirement can get difficult.
We do have our own team that maintains the solution as necessary.
What about the implementation team?
The solution was implemented by a partner.
What's my experience with pricing, setup cost, and licensing?
I don't have any details about the licensing.
What other advice do I have?
We are customers and end-users.
I'm not sure which version of the solution we're using. It's the latest version. About six months back, they upgraded to the latest version.
If any company would like to implement this product they should first have the internal resources with the skill sets ready to be developed for this product.
Overall, I would rate the solution at an eight out of ten. It does have some small flaws here and there.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Lead of Business Intelligence at a energy/utilities company with 10,001+ employees
Review about Oracle Hyperion
Pros and Cons
- "The stability is fine and quite user friendly."
- "I found the initial setup to be complex."
What is our primary use case?
We use the solution for financial reporting and planning.
What needs improvement?
The solution has too many tools.
The integration should be addressed.
I found the initial setup to be complex.
For how long have I used the solution?
I have been using Oracle Hyperion for nine years.
What do I think about the stability of the solution?
The stability is fine and quite user friendly.
What do I think about the scalability of the solution?
The scalability is fine.
How was the initial setup?
The initial setup was complex.
What other advice do I have?
I do not have any specific advice for others who are considering implementing this tool.
I rate Oracle Hyperion as a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager of Business Intel at a manufacturing company with 1,001-5,000 employees
The ability to lock and send data is important. It could be improved with a better front end and user experience.
Valuable Features:
The ability to lock and send data as well as the flexibility of user security are two very important aspects of the product.
Improvements to My Organization:
The partitioning option between databases allows for users to enter data one time, versus copying data lots of times from one cube to another. This has saved hours of maintenance and eliminates data integrity issues between the cubes.
Room for Improvement:
The product could be improved with a better front end and user experience.
Use of Solution:
The solution has been in place for 12 years.
We currently use the product for Financial Reporting, and from a functionality perspective, I would rate the product an 8/10 (once you understand it). As an intuitive, user friendly, GUI application, I would rate it a 4/10.
Deployment Issues:
We have encountered no issues to date with deployment.
Stability Issues:
At one point, a data package had corrupted, causing our cube refreshes to fail. Having to restore from the backup but losing all the data inputs caused some business issues, but we were able to overcome them.
The Essbase engine does not start up automatically when the server reboots, causing users to log connection complaints.
Scalability Issues:
To date, we have had no issues with an increase in data by date, or as we get newer version.
Initial Setup:
The initial set up was complex, as we were actually migrating from version 9 to version 11. The upgrade version path was not clear, and it was easier to recreate it.
Implementation Team:
We implemented it in-house.
Cost and Licensing Advice:
We have a corporate global licensing agreement.
Other Advice:
Finding highly qualified technical consultants for this application is difficult. There are other products with a larger community available for support and development.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Lead Consultant at a computer software company with 10,001+ employees
We can do planning, forecasting, and store large amounts of data.
Pros and Cons
- "We can integrate with any system and pull data from SAP or SQL Server. We can also design our own role files to establish how we pull the file data and store it in our database."
- "We are still having some issues with the ASO Cube. It can take a long time to clear the data in the ASO Cube compared to BSO data-clearing operations. We don't have a specific calculation in the ASO, and we only have these aggregate options on the ASO side. If we need calculations, we have to calculate them in the BSO and pass the data to the ASO Cube for the reporting. That's one of the drawbacks. Oracle could also improve on the data logging side as well."
What is most valuable?
Hyperion is one of the best tools in the world. We can do planning and forecasting and store large amounts of data. We can draw a large amount of data and multiple combinations.
We can integrate with any system and pull data from SAP or SQL Server. We can also design our own role files to establish how we pull the file data and store it in our database.
Hyperion provides excellent security. We can control all the users with filters and access levels and set permissions for who can control the system or input and process data.
What needs improvement?
We are still having some issues with the ASO Cube. It can take a long time to clear the data in the ASO Cube compared to BSO data-clearing operations. We don't have a specific calculation in the ASO, and we only have these aggregate options on the ASO side. If we need calculations, we have to calculate them in the BSO and pass the data to the ASO Cube for the reporting. That's one of the drawbacks. Oracle could also improve on the data logging side as well.
For how long have I used the solution?
I've been working with Hyperion technologies for the last nine years, so I have experience in SMPs, planning, and Smart View. I also have quite a bit of admin knowledge in the form of SQL. I can do installations and patterns. I have more than four years of development knowledge and then three-plus years of experience providing support for Hyperion.
What do I think about the stability of the solution?
Hyperion is stable.
How are customer service and support?
Oracle support is quite good. When we have any questions about the product, we can immediately write the service request and contact them. They will respond in a day and fix the issue based on the priority.
Which solution did I use previously and why did I switch?
I'm using Hyperion for planning, but I'm not currently using it for financial reporting. But OneStream also has similar functionality now.
How was the initial setup?
There is a lot of planning that goes into developing our Hyperion application. We need to create a planning application and set up everything. Then we develop the forms, create the cubes, and make smart lists. Everything we use is customized.
What other advice do I have?
I rate Oracle Hyperion eight out of 10. My advice to prospective Hyperion users is to focus on your business requirements. You need to consider what your business is looking for and how you will perform the planning and budgeting process. You also need to think about your data, including what level of data you're storing, the size, the frequency, and the architecture.
We still need to learn many things about the cloud part. Every APM is moving into the cloud now. There are other aspects, like integration services, ODA, etc. We are facing many challenges in development and support. We are all still learning the Oracle products, and they're coming out with new features annually.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Sr. Technology Engineer at a renewables & environment company with 1,001-5,000 employees
We've found it really useful as an add-on for the financial part of Excel because it's functionality is geared towards finance users. Oracle should have provided better documentation.
Valuable Features:
The most valuable feature in our experience is the user interface. We've found it really useful as an add-on for the financial part of Excel because it's functionality is geared towards finance users. Our finance users tend to like anything that can make their work inside Excel easier and more efficient.
Improvements to My Organization:
It empowers users to perform ad hoc analyses themselves rather than having to go to IT or somewhere else. That makes it much more efficient for our users to do their jobs because they have access to data analysis in front of them instead of having to find that information elsewhere.
Room for Improvement:
Oracle should have provided better documentation, and should update it more often. Right now, the documentation is not easy to understand and makes Hyperion that much less user-friendly.
Deployment Issues:
We've had no issues with deploying it.
Stability Issues:
I think that Hyperion is, traditionally, very complex. It always seems to be buggy to a degree. We're always finding something that doesn't work quite the way we want and expect. But in terms of overall stability, it's very stable.
Scalability Issues:
There are definitely certain limits. I'd say that it's not very scalable.
Initial Setup:
The initial setup wasn't not very straightforward. Installing Hyperion products requires a lot of effort and a lot of technical knowledge.
Implementation Team:
We implemented it with our in-house team.
Other Advice:
The product itself, right now, especially on the Hyperion planning side, is the industry leading software for what it does. Although it's buggy, I think that's as far as you can get on the enterprise solutions. This is way better than anything else out there.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Buyer's Guide
Download our free Oracle Hyperion Report and get advice and tips from experienced pros
sharing their opinions.
Updated: April 2025
Product Categories
Business Performance ManagementPopular Comparisons
Anaplan
IBM Planning Analytics
Workiva Wdesk
Oracle HFM
CCH Tagetik
Oracle Planning and Budgeting Cloud
Adaptive Insights
OneStream XF
Software AG ARIS Process Mining
Longview Analytics
Infor dEPM
SAS Activity-Based Management
Buyer's Guide
Download our free Oracle Hyperion Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Hyperion Planning or SAP BPC?
- Is Board better than Anaplan as a Business Intelligence (BI) solution?
- What business performance management software do you recommend for a large enterprise?
- When evaluating Business Performance Management, what aspect do you think is the most important to look for?
- What are the most important metrics to track in business performance management?
- What are some of Profile Management's use cases?
- Why is Business Performance Management important for companies?