Hyperion is a business analytics product. In addition to analytics. it calculates all the sales data and audits everything as well.
senior system integrator at a retailer with 10,001+ employees
It's a reliable product for analyzing sales data, but disaster recovery and support need improvement
Pros and Cons
- "Scalability isn't a problem for Hyperion."
- "Hyperion has much room for improvement, especially disaster recovery. You don't have the option to choose the proper disaster recovery method. We have Hyperion and an SQL server on the backend. We have active solutions for the backend database server, which aren't working for our people. They've asked us to remove the high availability to increase application performance."
What is our primary use case?
What needs improvement?
Hyperion has much room for improvement, especially disaster recovery. You don't have the option to choose the proper disaster recovery method. We have Hyperion and an SQL server on the backend. We have active solutions for the backend database server, which aren't working for our people. They've asked us to remove the high availability to increase application performance.
Another feature that needs work is identity management. It's okay, but they still use old-fashioned ID integrations. Today, there are more secure types of authentication, but these options are unavailable.
What do I think about the stability of the solution?
Hyperion is a stable product.
What do I think about the scalability of the solution?
Scalability isn't a problem for Hyperion.
Buyer's Guide
Oracle Hyperion
February 2025
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Learn what your peers think about Oracle Hyperion. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
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How are customer service and support?
Oracle support has a lot of room for improvement. Our requests for service, bug fixes, and new features take a long time. It's will take two or three years for them to add the features we want, and they haven't been able to provide a correct solution for these problems.
What other advice do I have?
I rate Oracle Hyperion five out of 10. The process of fixing bugs is very slow, and there's no transparency. When I tell Oracle about a bug, they acknowledge the request, but customers have no way of knowing about the progress they're making. Customers should get an update about this.
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
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Oracle Specialist at a government with 5,001-10,000 employees
Customizable, helpful support, but the product is being phased out
Pros and Cons
- "This is a customizable product. Our implementation was designed to fit our needs."
- "The user interface is in need of improvement. The forms should be more user-friendly."
What is our primary use case?
Our primary use case for Oracle Hyperion was planning and budgeting.
My role in the company is on the support side.
What is most valuable?
This is a customizable product. Our implementation was designed to fit our needs.
What needs improvement?
The user interface is in need of improvement. The forms should be more user-friendly.
Initially, we had some integration issues. However, these were solved after we submitted a couple of service requests.
For how long have I used the solution?
We were using Hyperion for approximately eight years.
As of last week, we no longer use the original Oracle Hyperion. We have moved to the cloud version of the product.
What do I think about the stability of the solution?
Overall, the stability was okay. We did not have to raise many issues with support.
What do I think about the scalability of the solution?
Scalability-wise, Oracle Hyperion is okay.
How are customer service and support?
We did not have to raise many issues with support because we were only using the planning and budgeting features. We did initially have some integration issues and these were solved after we set up a couple of service requests.
Overall, the support is okay.
Which solution did I use previously and why did I switch?
We were using Oracle Hyperion but have transitioned to the Oracle EPM Planning Cloud.
We switched because the support was ending and we decided to move to the latest version.
What about the implementation team?
The deployment was done by a third-party implementation provider.
What other advice do I have?
As of now, the Oracle Hyperion product is out of support, so I would not recommend it to anyone. Anybody that has it will not be supported by Oracle.
For anybody who is still planning to implement this product, my advice is to consider their needs during the initial implementation phase. The one that we were using was designed to fit our needs and anybody who plans to use this product should identify what forms and screens they will need. That is configurable at the beginning.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Oracle Hyperion
February 2025
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Learn what your peers think about Oracle Hyperion. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
Manager Business System at a non-tech company with 1,001-5,000 employees
Offers a very fast time to market with good analysis and great reliability
Pros and Cons
- "The scalability is good."
- "There's something known as a data block that Hyperion generates for each and every transaction. Sometimes it does not generate and we need to identify those issues and fix them manually."
What is our primary use case?
We're using the product for our OPEX planning and CapEx planning. We use it for the budget cycle.
What is most valuable?
The most valuable aspect is that the time to market is very fast. You're able to finish your budgeting cycle in a very quick and fast way with a more detailed analysis.
The solution is reliable.
The scalability is good.
What needs improvement?
When you compare it with ERP, we want so many enhancements in that particular product.
Since we are the Oracle hub, we know how the Oracle forms work. All the fields are dependent on the previous field example. If I want to select a product, I can select the channel, and automatically, the products button to those channels will be filtered. That sort of filtration, we cannot apply in Hyperion. We cannot have hierarchy-level filtrations over there.
The initial setup can be complex.
There's something known as a data block that Hyperion generates for each and every transaction. Sometimes it does not generate and we need to identify those issues and fix them manually. That is the only debugging process for me.
For how long have I used the solution?
I've been using the solution for almost seven to eight years.
What do I think about the stability of the solution?
The solution is very stable. There aren't glitches. it's reliable. it doesn't crash or freeze.
What do I think about the scalability of the solution?
A company can scale the product as needed. It's not a problem.
We have around 20 to 25 people using the solution.
Once the budgeting process is finished, it is being used by the quality finance team only throughout the year, however, the main key users will be working in the budgeting cycle for one month or two months only.
How are customer service and support?
In terms of technical support, we are providing it directly as an IT division.
How was the initial setup?
The implementation process is a little bit complex. Anything we need to customize as for the business requirement can get difficult.
We do have our own team that maintains the solution as necessary.
What about the implementation team?
The solution was implemented by a partner.
What's my experience with pricing, setup cost, and licensing?
I don't have any details about the licensing.
What other advice do I have?
We are customers and end-users.
I'm not sure which version of the solution we're using. It's the latest version. About six months back, they upgraded to the latest version.
If any company would like to implement this product they should first have the internal resources with the skill sets ready to be developed for this product.
Overall, I would rate the solution at an eight out of ten. It does have some small flaws here and there.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Lead of Business Intelligence at a energy/utilities company with 10,001+ employees
Review about Oracle Hyperion
Pros and Cons
- "The stability is fine and quite user friendly."
- "I found the initial setup to be complex."
What is our primary use case?
We use the solution for financial reporting and planning.
What needs improvement?
The solution has too many tools.
The integration should be addressed.
I found the initial setup to be complex.
For how long have I used the solution?
I have been using Oracle Hyperion for nine years.
What do I think about the stability of the solution?
The stability is fine and quite user friendly.
What do I think about the scalability of the solution?
The scalability is fine.
How was the initial setup?
The initial setup was complex.
What other advice do I have?
I do not have any specific advice for others who are considering implementing this tool.
I rate Oracle Hyperion as a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager of Business Intel at a manufacturing company with 1,001-5,000 employees
The ability to lock and send data is important. It could be improved with a better front end and user experience.
Valuable Features:
The ability to lock and send data as well as the flexibility of user security are two very important aspects of the product.
Improvements to My Organization:
The partitioning option between databases allows for users to enter data one time, versus copying data lots of times from one cube to another. This has saved hours of maintenance and eliminates data integrity issues between the cubes.
Room for Improvement:
The product could be improved with a better front end and user experience.
Use of Solution:
The solution has been in place for 12 years.
We currently use the product for Financial Reporting, and from a functionality perspective, I would rate the product an 8/10 (once you understand it). As an intuitive, user friendly, GUI application, I would rate it a 4/10.
Deployment Issues:
We have encountered no issues to date with deployment.
Stability Issues:
At one point, a data package had corrupted, causing our cube refreshes to fail. Having to restore from the backup but losing all the data inputs caused some business issues, but we were able to overcome them.
The Essbase engine does not start up automatically when the server reboots, causing users to log connection complaints.
Scalability Issues:
To date, we have had no issues with an increase in data by date, or as we get newer version.
Initial Setup:
The initial set up was complex, as we were actually migrating from version 9 to version 11. The upgrade version path was not clear, and it was easier to recreate it.
Implementation Team:
We implemented it in-house.
Cost and Licensing Advice:
We have a corporate global licensing agreement.
Other Advice:
Finding highly qualified technical consultants for this application is difficult. There are other products with a larger community available for support and development.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Lead Consultant at a computer software company with 10,001+ employees
We can do planning, forecasting, and store large amounts of data.
Pros and Cons
- "We can integrate with any system and pull data from SAP or SQL Server. We can also design our own role files to establish how we pull the file data and store it in our database."
- "We are still having some issues with the ASO Cube. It can take a long time to clear the data in the ASO Cube compared to BSO data-clearing operations. We don't have a specific calculation in the ASO, and we only have these aggregate options on the ASO side. If we need calculations, we have to calculate them in the BSO and pass the data to the ASO Cube for the reporting. That's one of the drawbacks. Oracle could also improve on the data logging side as well."
What is most valuable?
Hyperion is one of the best tools in the world. We can do planning and forecasting and store large amounts of data. We can draw a large amount of data and multiple combinations.
We can integrate with any system and pull data from SAP or SQL Server. We can also design our own role files to establish how we pull the file data and store it in our database.
Hyperion provides excellent security. We can control all the users with filters and access levels and set permissions for who can control the system or input and process data.
What needs improvement?
We are still having some issues with the ASO Cube. It can take a long time to clear the data in the ASO Cube compared to BSO data-clearing operations. We don't have a specific calculation in the ASO, and we only have these aggregate options on the ASO side. If we need calculations, we have to calculate them in the BSO and pass the data to the ASO Cube for the reporting. That's one of the drawbacks. Oracle could also improve on the data logging side as well.
For how long have I used the solution?
I've been working with Hyperion technologies for the last nine years, so I have experience in SMPs, planning, and Smart View. I also have quite a bit of admin knowledge in the form of SQL. I can do installations and patterns. I have more than four years of development knowledge and then three-plus years of experience providing support for Hyperion.
What do I think about the stability of the solution?
Hyperion is stable.
How are customer service and support?
Oracle support is quite good. When we have any questions about the product, we can immediately write the service request and contact them. They will respond in a day and fix the issue based on the priority.
Which solution did I use previously and why did I switch?
I'm using Hyperion for planning, but I'm not currently using it for financial reporting. But OneStream also has similar functionality now.
How was the initial setup?
There is a lot of planning that goes into developing our Hyperion application. We need to create a planning application and set up everything. Then we develop the forms, create the cubes, and make smart lists. Everything we use is customized.
What other advice do I have?
I rate Oracle Hyperion eight out of 10. My advice to prospective Hyperion users is to focus on your business requirements. You need to consider what your business is looking for and how you will perform the planning and budgeting process. You also need to think about your data, including what level of data you're storing, the size, the frequency, and the architecture.
We still need to learn many things about the cloud part. Every APM is moving into the cloud now. There are other aspects, like integration services, ODA, etc. We are facing many challenges in development and support. We are all still learning the Oracle products, and they're coming out with new features annually.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Sr. Technology Engineer at a renewables & environment company with 1,001-5,000 employees
We've found it really useful as an add-on for the financial part of Excel because it's functionality is geared towards finance users. Oracle should have provided better documentation.
Valuable Features:
The most valuable feature in our experience is the user interface. We've found it really useful as an add-on for the financial part of Excel because it's functionality is geared towards finance users. Our finance users tend to like anything that can make their work inside Excel easier and more efficient.
Improvements to My Organization:
It empowers users to perform ad hoc analyses themselves rather than having to go to IT or somewhere else. That makes it much more efficient for our users to do their jobs because they have access to data analysis in front of them instead of having to find that information elsewhere.
Room for Improvement:
Oracle should have provided better documentation, and should update it more often. Right now, the documentation is not easy to understand and makes Hyperion that much less user-friendly.
Deployment Issues:
We've had no issues with deploying it.
Stability Issues:
I think that Hyperion is, traditionally, very complex. It always seems to be buggy to a degree. We're always finding something that doesn't work quite the way we want and expect. But in terms of overall stability, it's very stable.
Scalability Issues:
There are definitely certain limits. I'd say that it's not very scalable.
Initial Setup:
The initial setup wasn't not very straightforward. Installing Hyperion products requires a lot of effort and a lot of technical knowledge.
Implementation Team:
We implemented it with our in-house team.
Other Advice:
The product itself, right now, especially on the Hyperion planning side, is the industry leading software for what it does. Although it's buggy, I think that's as far as you can get on the enterprise solutions. This is way better than anything else out there.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Career Break at a pharma/biotech company with 1-10 employees
Though it has the ability to manage complex consolidation and modify reporting, it might be complex to implement
Pros and Cons
- "Since it is an enterprise-capable solution, people are not worried about security, giving data, the ability to manage complex consolidation, and its ability to modify reporting."
- "The initial setup of Oracle Hyperion is very difficult."
What is our primary use case?
I use it for consolidation and business planning.
What is most valuable?
Since it is an enterprise-capable solution, people are not worried about security, giving data, the ability to manage complex consolidation, and its ability to modify reporting. So, these are some of the features of the solution.
What needs improvement?
Evidently, we have a hypothesis. That's why we are building our own product. So, I wouldn't want to dive into the improvements needed in the solution at the moment. Since the UI is outdated, Oracle Hyperion has room for improvement in the area of its UI.
For how long have I used the solution?
Though I have not directly used the solution much, I have worked with a lot of companies that used Hyperion. So, I've probably had about four to five years of experience with Oracle Hyperion. Also, my company is in no way linked to Oracle.
How was the initial setup?
The initial setup of Oracle Hyperion is very difficult.
What other advice do I have?
I wouldn't suggest others use it since it is too complex to implement.
I rate the overall solution a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: February 2025
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