Oracle Hyperion Reviews

We primarily use the solution for budgeting. 

It's basically the same as the other budgeting solutions. There's nothing different, no bells and whistles that are different. At the end of the day, it gets to the same solution.

The initial setup wasn't overly difficult.

I used other EPM software that probably had better reporting that came out of Hyperion.

I would have done some implementation a little bit differently, however, it doesn't mean that they don't have the functions available. 

I would love a drill-down feature. 

I would love more comment capabilities so that you could put in little notes, cheat notes.

We've used the solution for two years.

So far, the stability has been fine. There are no bugs or glitches. it doesn't crash or freeze. 

Hyperion is basically a jail and cost center platform where you couldn't budget any different than the rules of what Hyperion is telling you to budget buy. If you wanted to budget buy a product within a cost center, you could not do that. You would have to go to the actual cost center and budget it that way. For example, for commercial real estate loans, you would have to go into each individual course center and budget accordingly. I'm not sure if it's scalable in that sense as there isn't necessarily flexibility involved.

Our internal financing team uses it, and they are comprised of 10 to 15 people. 

It's being used almost every month as we do forecasting in it. There's monthly input-output. Hyperion on the accounting side is used on a daily basis to load the general ledger information. It's daily, weekly, and monthly. It's being used all the time. I don't know if it can go any further, as it is being used constantly.

We have our internal IT. They're the ones helping out with any questions. On the back end, in terms of direct contact with Oracle, that would be our finance department or accounting department. I don't speak with them.

I've used other budgeting programs, for example, Axiom.

We did not use a different solution. Coming to this bank a few years ago, this product was here. They went with this product as their GL system was sun setting. It was a management decision to stay with Oracle, with the GL and it made sense to get the upgrade for Hyperion.

The company already had Hyperion, however, they just upgraded to the cloud version. We went from software to the cloud. There were a few little obstacles when we implemented it last August. It was actually during the budget cycle, which was weird. I didn't see any issues for the most part. That said, I wasn't into the weeds of implementing, allocating, doing all the unit testing, UAT testing, and all that stuff.

I'm not sure how many people were used for the purposes of deployment or maintenance.

While it was mostly handled by the finance department, my understanding is that there was a consultant involved in the implementation process. The solution works, therefore, the process must have gone well.

We have seen an ROI.

I can't speak to any aspect of the costs. It's not an aspect I handle directly.

I'm just an end-user going into Hyperion.

We've just upgraded to the cloud. I'm the one that's going in and importing all the data into Hyperion.

I'm not sure which version of the solution we're using.

There are many on the market that do the same thing. Oracle has name recognition going for it, however. Personally, I would look at another product I used to use, however, that's just my preference. Many, many years ago, in my last job, I actually had Oracle. We didn't have Hyperion though and everything was sun setting on that. It was my job to go out and go find a solution. We brought Oracle in and Hyperion was a suite of products within the Oracle umbrella. I was looking for a one-stop-shop type of product. If someone's looking for that, this might fit those needs.

I'd rate the solution at a seven out of ten. We're not fully utilizing the product. That said, from what I've seen, what I use, and what I can generate from the product, it's decent.

We use Hyperion for the consolidation process in our accounting department. Other departments work without our reports and analyze the information from Hyperion. 

The solution is deployed on-premises. We use the latest version.

There are 13 people in my team who are using this solution.

It's a very good program and it's useful for consolidation.

Hyperion allows us to update information and shows us reports, our balance, and P&L.

The analytics could be improved. I think we need the cloud version.

If I want to get information from a company, I need to send an email and they give me information from SAP, but not Hyperion.

When I want something to be improved, I work with our finance support team and they make the changes. 

I have used this solution since 2009.

It's stable. I would rate the stability as 4.5 out of 5.

We also use SAP and Microsoft Dynamics.

I would rate this solution as eight out of ten. I would recommend it to new users. I know of many companies that want to use Hyperion in their accounting departments.

We are system implementors and this is one of the products that we provide to our clients. We implement solutions according to the client's requirements.

The latest use case that I worked on was in the banking sector.

This solution reduces the time required for EPM tasks.

The accuracy of data gathering and consolidation is very good.

The analytical side of the product could be better.

Improvements should be made when it comes to integration with other products.

The reporting capabilities need to be improved.

I work with more than 30 different clients. Some of them are very large, with more than 2,000 users. In total, there are more than 10,000 users.

Technical support from Oracle is very poor.

I have worked with other EPM products. All of them have pros and cons when compared to others.

The initial setup is somewhat complex. On a scale of one to five, I would rate this product a four in terms of complexity.

This solution can be deployed on-premises or in the cloud. They have their own cloud but they are going to utilize the Amazon service for data centers, as far as I know.

The return on investment for this solution is good. I would rate it a nine out of ten in that regard. I have witnessed a lot of major changes in my clients. One such change is that the time required for tasks is significantly reduced. For example, a budgeting task normally takes three months to complete using this kind of solution, and that is reduced to a couple of weeks.

The second point is that there is often a lot of gaps between data gathering, consolidating through the emails, and other processes. There are a lot of mismatching values and the accuracy can be poor. When using this solution, it improves to 99.9% accuracy.

My advice for anybody who is implementing this product is to first clarify what it is that they want to do. What they gain from the product as an EPM differs from vendor to vendor. Each of them has pros and cons. Before deciding on any product, one needs to decide what they value and what they are expecting.

I would rate this solution an eight out of ten.

The latest cloud version is more efficient for financial implementations.

The financial model is quite a good tool.

Definitely, there is a scope for improvement. For example, Oracle continuously releases patches. Every quarter they release patches for this solution.

Users have indicated that they do not want the updates as frequently. Patches should be done once a year or twice a year, not quarterly.

From a technical perspective, the technical support could be improved and the price could be reduced.

I have been working with Oracle Hyperion for eight years.

They never seem to have a stable version.

We can start adding, once we start developing it. From an application standpoint, Oracle Hyperion is scalable, we can scale it. I cannot say that from the client, but from the application side, we can add features to the applications as and when they are required.

Oracle support is not quite responsive. We keep raising service requests when we are faced with issues, but they keep giving us solutions that we have already tried. Service requests keep going for months and months. In my opinion, it is not helping very much. Even after raising the severity level one service request, it is ongoing for several months.

Prior to Oracle Hyperion, I have not used any other BPM tools.

The cloud version is easier to set up.

It's too expensive. 

As Oracle's pricing is on the higher end, most businesses prefer to have their own private cloud.

I would recommend this solution to others who are considering it. 

I would rate Oracle Hyperion a six out of ten.

It is a multi user web based system, which is easier for us to deploy since we have a global presence. That was our most important goal at the time we purchased the solution. The forecasting and the fact that all the users can have input are valuable as well.

They could make it less complicated. Less maintenance and lower costs would be great. Also, I would like to see some improvement in the reporting studio. It practically hasn’t been touched and is kind of static.

We have been using the product since 2007.

At the beginning, it was not that stable, but the software has been getting better.

It's not very scalable. If I wanted to add another hundred users tomorrow, it wouldn’t do that. We are not on the cloud system though, so it probably works better if you are.

The support at Oracle is so specialized, even within a single product, because each product has several components. When you have a problem, you have to go through a lot of different specialists within Oracle to find a complete answer. I prefer to just have a single stop with one person taking care of the issue.

It is not going to be cheap. It's a premium product, so it's going to be expensive.

It’s not going to be simple. If you are a small company, there probably is a better product out there. If you’re a huge company, it is probably going to be a fit for you. I would rate the product an 8 out of ten.

Our primary use case for Oracle Hyperion was planning and budgeting.

My role in the company is on the support side.

This is a customizable product. Our implementation was designed to fit our needs.

The user interface is in need of improvement. The forms should be more user-friendly.

Initially, we had some integration issues. However, these were solved after we submitted a couple of service requests.

We were using Hyperion for approximately eight years.

As of last week, we no longer use the original Oracle Hyperion. We have moved to the cloud version of the product.

Overall, the stability was okay. We did not have to raise many issues with support.

Scalability-wise, Oracle Hyperion is okay.

We did not have to raise many issues with support because we were only using the planning and budgeting features. We did initially have some integration issues and these were solved after we set up a couple of service requests.

Overall, the support is okay.

We were using Oracle Hyperion but have transitioned to the Oracle EPM Planning Cloud.

We switched because the support was ending and we decided to move to the latest version.

The deployment was done by a third-party implementation provider.

As of now, the Oracle Hyperion product is out of support, so I would not recommend it to anyone. Anybody that has it will not be supported by Oracle.

For anybody who is still planning to implement this product, my advice is to consider their needs during the initial implementation phase. The one that we were using was designed to fit our needs and anybody who plans to use this product should identify what forms and screens they will need. That is configurable at the beginning.

I would rate this solution a seven out of ten.

The reporting is the most valuable feature for us. If, for example, finance wants to know their P&Ls for their various channels, they can get that data. The fact that Hyperion is a consistent system without any big issues is huge for our users to make decisions based on financial results.

It's not complex, at least our set up isn't complex. There are lots of tools and we have our core services. We don't have a lot of strategic finance data in it, so our footprint is fairly small, making it easy to manage.

The biggest business benefit is allowing P&L reporting to happen when needed. It helps us drive financial results to where it needs to be.

Our system is user-managed at our location. So long as the system is up and running and available, our users can do what they need to do. Occasionally, though, we get issues such as process hangs or something similar, although they're usually known bugs the fixes for which we can find in Oracle support fairly easily.

We have some process hangs occasionally, but they're usually small and easy to fix. Other than that, we don't have any major issues with deployment.

Stability has been good on as we have a small footprint. It's reliable and we don't have to do much with it; we just let it run.

We've had not had to scale it up at all. We basically have had the same hardware with that for the last 5 years.

The initial setup was pretty straightforward. It's not a complex thing and it went in great. We actually migrated from an old environment to a new environment on that one. We brought data forward, although there were some small issues here and there as we got it up and going, but nothing that wasn't documented or fixed.

We implemented it ourselves with our in-house team.

It goes back to your reporting and what you want to get out of it. Hyperion seems to be a very good product and it seems to be pretty stable. It's something that you can give to your users to just use. It's pretty hands-off most of the time.

As a developer, I would say that the repository itself is the most valuable feature since I can easily get information and change the behavior of Planning and Essbase.

For businesses, the ability to create forecasts in a fraction of time it took before the implementation is the most valuable feature. Also, the easy manipulation of data for hypothesis tests is very useful.

It provides faster and more assertive forecast cycles. It enables businesses to improve their process since with this tool you can do things easier and quicker as the business can create more complex models than were possible before.

The security could be improved, as it would be good to have security by attributing dimensions.

It also needs more power for conditional formats to disable or enable read/write in the forms based on more conditions, not just changing colors.

It needs more flexible forms similar to SmartView.

I've been using it for over 10 years.

We have had no issues with the deployment.

There were issues mainly because of a Java memory leak.

It's limited because of WebLogic.

The technical support for EPM is bad. I don't remember anytime that the service support helped me with something. The problem is bigger when you have an environment with more than one product like Hyperion Planning and ODI. This happens because the products have different owners within Oracle and then different supports and, because this, if you open a trouble ticket of loading data to planning and you say the words ODI, you'll be push around the two separate support teams indefinitely, even if your company has an Oracle support director just for you.

EPM is an enterprise suit that is made of some independent tools, and to have all of them working together, it makes it complex no matter your level of knowledge. The bigger the environment, the bigger is the challenge you need to face. Maybe one day Oracle will integrate all their tools. It'll be easier, and the good thing is that I saw a lot of improvements over the years.

I'm a consultant and my only evaluation was on the database. I decided on Oracle because of the database and during my career, their other tools are starting to come naturally.

Because Oracle products are development frameworks, your final results are as good as the people who implemented them. Make sure that your implementation team is the best it could be, at least for the first implementation. If something is implemented incorrectly at the start, it'll cost you a lot more to fix than to build a new system from scratch. Sometimes it can be so badly designed that it is impossible to fix.

I've been working on implementation for 19 years and I have seen bad implementations everywhere. In fact, I have seen the same tools implemented in the same team by two different people, with one being a success and the other a failure. In the same company, one department says that the tool does not work for them and another says that the tool is the best. The only difference was the implementer. Make sure you get a good team to implement it. The tool has its flaws, but most of time (99%) it is the implementer's fault that you have a bad or slow model.