I use Hyperion for BI and BPM planning.
Oracle Hyperion Specialist at a financial services firm with 10,001+ employees
It's a reliable tool for managing all our budget processes
Pros and Cons
- "Hyperion is helpful for all our budget processes."
- "I have a problem with Hyperion when I need to log some changes in the budget. It's hard to know who made which changes in the budget."
What is our primary use case?
What is most valuable?
Hyperion is helpful for all our budget processes.
What needs improvement?
I have a problem with Hyperion when I need to log some changes in the budget. It's hard to know who made which changes in the budget. Also, since I am using the old version, I'm having some issues with the compatibility between the software and the browser. I think Oracle should package Hyperion with a browser so I won't have these problems.
For how long have I used the solution?
I've been working with Hyperion for about a year.
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What do I think about the stability of the solution?
Hyperion is highly reliable.
How are customer service and support?
I think Oracle's support isn't very good.
What other advice do I have?
I rate Oracle Hyperion nine out of 10 because I very much like it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Assistant Production Manager at a manufacturing company with 10,001+ employees
Reasonably priced, with a good user interface, and is constantly evolving
Pros and Cons
- "The most valuable features are those associated with modules and SP, IT in this space, planning, HFM, and PME."
- "I would like to see more integrations with third-party vendors such as BigSense and SAP. I'm looking forward to seeing more interface-related content."
What is our primary use case?
I'm working with the customers' company.
What is most valuable?
The most valuable features are those associated with modules and SP, IT in this space, planning, HFM, and PME.
They are in the process of completing their development. They're releasing new versions and developing new components.
The interface is good.
What needs improvement?
I would like to see more integrations with third-party vendors such as BigSense and SAP. I'm looking forward to seeing more interface-related content.
For how long have I used the solution?
I have been working with Oracle Hyperion for nine years.
What do I think about the stability of the solution?
Oracle Hyperion is a stable solution.
What do I think about the scalability of the solution?
It's a scalable solution.
How are customer service and support?
From a support standpoint, technical support is a level of support, L1, L2, and incident management, change management, and problem management.
Technical support is good.
Which solution did I use previously and why did I switch?
My career only began with Oracle Hyperion.
Oracle University in Reading, UK, is where I learned.
How was the initial setup?
For me the initial setup was easy, but it depends on the environment.
What's my experience with pricing, setup cost, and licensing?
Compared with MSBA, it is quite reasonable.
Oracle EPM is offered at a reasonable price.
What other advice do I have?
I recommend that you pursue cloud initiatives. EPCS and PBCS are now migrating to the cloud.
I work for an Oracle company, and I have the highest rating for this Oracle Hyperion EPM.
I would rate Oracle Hyperion a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
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Oracle Hyperion
January 2026
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Oracle Specialist at a government with 5,001-10,000 employees
Customizable, helpful support, but the product is being phased out
Pros and Cons
- "This is a customizable product. Our implementation was designed to fit our needs."
- "The user interface is in need of improvement. The forms should be more user-friendly."
What is our primary use case?
Our primary use case for Oracle Hyperion was planning and budgeting.
My role in the company is on the support side.
What is most valuable?
This is a customizable product. Our implementation was designed to fit our needs.
What needs improvement?
The user interface is in need of improvement. The forms should be more user-friendly.
Initially, we had some integration issues. However, these were solved after we submitted a couple of service requests.
For how long have I used the solution?
We were using Hyperion for approximately eight years.
As of last week, we no longer use the original Oracle Hyperion. We have moved to the cloud version of the product.
What do I think about the stability of the solution?
Overall, the stability was okay. We did not have to raise many issues with support.
What do I think about the scalability of the solution?
Scalability-wise, Oracle Hyperion is okay.
How are customer service and support?
We did not have to raise many issues with support because we were only using the planning and budgeting features. We did initially have some integration issues and these were solved after we set up a couple of service requests.
Overall, the support is okay.
Which solution did I use previously and why did I switch?
We were using Oracle Hyperion but have transitioned to the Oracle EPM Planning Cloud.
We switched because the support was ending and we decided to move to the latest version.
What about the implementation team?
The deployment was done by a third-party implementation provider.
What other advice do I have?
As of now, the Oracle Hyperion product is out of support, so I would not recommend it to anyone. Anybody that has it will not be supported by Oracle.
For anybody who is still planning to implement this product, my advice is to consider their needs during the initial implementation phase. The one that we were using was designed to fit our needs and anybody who plans to use this product should identify what forms and screens they will need. That is configurable at the beginning.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
FVP Business Unit Financial Officer - Commercial Banking at a financial services firm with 501-1,000 employees
Easy to set up and good for budgeting but needs better reporting
Pros and Cons
- "It's basically the same as the other budgeting solutions."
- "I would love more comment capabilities so that you could put in little notes, cheat notes."
What is our primary use case?
We primarily use the solution for budgeting.
What is most valuable?
It's basically the same as the other budgeting solutions. There's nothing different, no bells and whistles that are different. At the end of the day, it gets to the same solution.
The initial setup wasn't overly difficult.
What needs improvement?
I used other EPM software that probably had better reporting that came out of Hyperion.
I would have done some implementation a little bit differently, however, it doesn't mean that they don't have the functions available.
I would love a drill-down feature.
I would love more comment capabilities so that you could put in little notes, cheat notes.
For how long have I used the solution?
We've used the solution for two years.
What do I think about the stability of the solution?
So far, the stability has been fine. There are no bugs or glitches. it doesn't crash or freeze.
What do I think about the scalability of the solution?
Hyperion is basically a jail and cost center platform where you couldn't budget any different than the rules of what Hyperion is telling you to budget buy. If you wanted to budget buy a product within a cost center, you could not do that. You would have to go to the actual cost center and budget it that way. For example, for commercial real estate loans, you would have to go into each individual course center and budget accordingly. I'm not sure if it's scalable in that sense as there isn't necessarily flexibility involved.
Our internal financing team uses it, and they are comprised of 10 to 15 people.
It's being used almost every month as we do forecasting in it. There's monthly input-output. Hyperion on the accounting side is used on a daily basis to load the general ledger information. It's daily, weekly, and monthly. It's being used all the time. I don't know if it can go any further, as it is being used constantly.
How are customer service and support?
We have our internal IT. They're the ones helping out with any questions. On the back end, in terms of direct contact with Oracle, that would be our finance department or accounting department. I don't speak with them.
Which solution did I use previously and why did I switch?
I've used other budgeting programs, for example, Axiom.
We did not use a different solution. Coming to this bank a few years ago, this product was here. They went with this product as their GL system was sun setting. It was a management decision to stay with Oracle, with the GL and it made sense to get the upgrade for Hyperion.
How was the initial setup?
The company already had Hyperion, however, they just upgraded to the cloud version. We went from software to the cloud. There were a few little obstacles when we implemented it last August. It was actually during the budget cycle, which was weird. I didn't see any issues for the most part. That said, I wasn't into the weeds of implementing, allocating, doing all the unit testing, UAT testing, and all that stuff.
I'm not sure how many people were used for the purposes of deployment or maintenance.
What about the implementation team?
While it was mostly handled by the finance department, my understanding is that there was a consultant involved in the implementation process. The solution works, therefore, the process must have gone well.
What was our ROI?
We have seen an ROI.
What's my experience with pricing, setup cost, and licensing?
I can't speak to any aspect of the costs. It's not an aspect I handle directly.
What other advice do I have?
I'm just an end-user going into Hyperion.
We've just upgraded to the cloud. I'm the one that's going in and importing all the data into Hyperion.
I'm not sure which version of the solution we're using.
There are many on the market that do the same thing. Oracle has name recognition going for it, however. Personally, I would look at another product I used to use, however, that's just my preference. Many, many years ago, in my last job, I actually had Oracle. We didn't have Hyperion though and everything was sun setting on that. It was my job to go out and go find a solution. We brought Oracle in and Hyperion was a suite of products within the Oracle umbrella. I was looking for a one-stop-shop type of product. If someone's looking for that, this might fit those needs.
I'd rate the solution at a seven out of ten. We're not fully utilizing the product. That said, from what I've seen, what I use, and what I can generate from the product, it's decent.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
senior system integrator at a retailer with 10,001+ employees
It's a reliable product for analyzing sales data, but disaster recovery and support need improvement
Pros and Cons
- "Scalability isn't a problem for Hyperion."
- "Hyperion has much room for improvement, especially disaster recovery. You don't have the option to choose the proper disaster recovery method. We have Hyperion and an SQL server on the backend. We have active solutions for the backend database server, which aren't working for our people. They've asked us to remove the high availability to increase application performance."
What is our primary use case?
Hyperion is a business analytics product. In addition to analytics. it calculates all the sales data and audits everything as well.
What needs improvement?
Hyperion has much room for improvement, especially disaster recovery. You don't have the option to choose the proper disaster recovery method. We have Hyperion and an SQL server on the backend. We have active solutions for the backend database server, which aren't working for our people. They've asked us to remove the high availability to increase application performance.
Another feature that needs work is identity management. It's okay, but they still use old-fashioned ID integrations. Today, there are more secure types of authentication, but these options are unavailable.
What do I think about the stability of the solution?
Hyperion is a stable product.
What do I think about the scalability of the solution?
Scalability isn't a problem for Hyperion.
How are customer service and support?
Oracle support has a lot of room for improvement. Our requests for service, bug fixes, and new features take a long time. It's will take two or three years for them to add the features we want, and they haven't been able to provide a correct solution for these problems.
What other advice do I have?
I rate Oracle Hyperion five out of 10. The process of fixing bugs is very slow, and there's no transparency. When I tell Oracle about a bug, they acknowledge the request, but customers have no way of knowing about the progress they're making. Customers should get an update about this.
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Lead Consultant at a computer software company with 10,001+ employees
We can do planning, forecasting, and store large amounts of data.
Pros and Cons
- "We can integrate with any system and pull data from SAP or SQL Server. We can also design our own role files to establish how we pull the file data and store it in our database."
- "We are still having some issues with the ASO Cube. It can take a long time to clear the data in the ASO Cube compared to BSO data-clearing operations. We don't have a specific calculation in the ASO, and we only have these aggregate options on the ASO side. If we need calculations, we have to calculate them in the BSO and pass the data to the ASO Cube for the reporting. That's one of the drawbacks. Oracle could also improve on the data logging side as well."
What is most valuable?
Hyperion is one of the best tools in the world. We can do planning and forecasting and store large amounts of data. We can draw a large amount of data and multiple combinations.
We can integrate with any system and pull data from SAP or SQL Server. We can also design our own role files to establish how we pull the file data and store it in our database.
Hyperion provides excellent security. We can control all the users with filters and access levels and set permissions for who can control the system or input and process data.
What needs improvement?
We are still having some issues with the ASO Cube. It can take a long time to clear the data in the ASO Cube compared to BSO data-clearing operations. We don't have a specific calculation in the ASO, and we only have these aggregate options on the ASO side. If we need calculations, we have to calculate them in the BSO and pass the data to the ASO Cube for the reporting. That's one of the drawbacks. Oracle could also improve on the data logging side as well.
For how long have I used the solution?
I've been working with Hyperion technologies for the last nine years, so I have experience in SMPs, planning, and Smart View. I also have quite a bit of admin knowledge in the form of SQL. I can do installations and patterns. I have more than four years of development knowledge and then three-plus years of experience providing support for Hyperion.
What do I think about the stability of the solution?
Hyperion is stable.
How are customer service and support?
Oracle support is quite good. When we have any questions about the product, we can immediately write the service request and contact them. They will respond in a day and fix the issue based on the priority.
Which solution did I use previously and why did I switch?
I'm using Hyperion for planning, but I'm not currently using it for financial reporting. But OneStream also has similar functionality now.
How was the initial setup?
There is a lot of planning that goes into developing our Hyperion application. We need to create a planning application and set up everything. Then we develop the forms, create the cubes, and make smart lists. Everything we use is customized.
What other advice do I have?
I rate Oracle Hyperion eight out of 10. My advice to prospective Hyperion users is to focus on your business requirements. You need to consider what your business is looking for and how you will perform the planning and budgeting process. You also need to think about your data, including what level of data you're storing, the size, the frequency, and the architecture.
We still need to learn many things about the cloud part. Every APM is moving into the cloud now. There are other aspects, like integration services, ODA, etc. We are facing many challenges in development and support. We are all still learning the Oracle products, and they're coming out with new features annually.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
President/ CEO at a tech services company with 11-50 employees
Planning and budgeting solution that provides high ROI for large enterprises
Pros and Cons
- "This product is very scalable and provides high ROI."
- "The level of complexity of the implementation is always a challenge."
What is our primary use case?
Hyperion is a planning and budgeting solution for large enterprises.
On-premise, we have anywhere from 10 to 50 users. Clients are moving to the cloud versions of the software. Although we do on-premise, we also do the new cloud versions, which is called EPBCS, or Enterprise Planning and Budget Cloud Service. The market is moving away from the on-premise version.
What is most valuable?
The solution has good integrations, but they could still be improved.
What needs improvement?
The level of complexity of the implementation is always a challenge. They're for larger enterprises. They're just complex implementations and obviously we implement them, so we know the steps that have to be done. There could be better integration tools.
What do I think about the stability of the solution?
It's pretty stable. These Hyperion planning solutions do require maintenance, so that's always an issue.
What do I think about the scalability of the solution?
This product is very scalable.
How are customer service and support?
Technical support is mixed. When you get to the right people, it can be very good, but if you don't get to the right people, it's not so great. It really depends.
Which solution did I use previously and why did I switch?
We specialize in EPM solutions, originally from Hyperion Essbase and then onto Hyperion planning, and now we're mostly in the cloud. It's just a natural product migration, so that's the main reason why we chose it. Hyperion is the market leader in this space.
How was the initial setup?
The initial setup was complex. On a scale of one to five, I would rate the complexity a four.
What was our ROI?
The ROI is high. I think they provide a lot of value. On a scale of one to five, I would rate the ROI a four.
What other advice do I have?
I would rate Oracle Hyperion a 9 out of 10. It's not perfect, but it's good. It's probably the best on the market.
My number-one advice is that you probably shouldn't do the on-premise. Go to where the future is—which is the cloud—unless there are very specific reasons because all the development and all the new features are coming out on the cloud first.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager at a tech services company with 501-1,000 employees
A mature, extensive solution that scales very effectively
Pros and Cons
- "One can see that it's a mature product because it addresses all the requirements that you must need for financial consolidation and for budgeting and planning. It's really easy to use."
- "The solution is about to cease to exist, so it doesn't really matter if they add anything to it. It's at end-of-life."
What is our primary use case?
I've been involved in implementing the solution for past clients.
What is most valuable?
The Hyperion product is designed for performance management, enterprise performance management, and it is applications. It has got write-back and it's got workflow. It's got built-in best practices for taking care of the management procedures, for example, budgeting, planning, and forecasting. It can also be used for financial consolidation - the whole process, including disclosure management, tax reporting, et cetera. It offers a lot of business process features.
In contrast, BI is for anybody that wants to use a lot of information, interrogate it and look at it from various perspectives, but don't want to use it for a business process. We use BI for information purposes and analytic purposes only. It does not have write-back capabilities. It is not something where you can say, "Okay, I can see that I've sold 10 products. Let me see what is going to happen if I sell 16 products in the next five months." You can't do that with BI. You can with Hyperion.
Their latest trend and the most modern approach is to combine BI with Enterprise Performance Management. After the process that you've completed, you want to have BI type of reporting. This will give you the best of both worlds, if the trend continues. You want a data model that makes provisions for that type of analysis and reporting that you want to do.
For instance, financial consolidation. You can take all the information from the various businesses that you have (even different types of businesses or geographical areas). You can consolidate that, and apply accounting rules to it and do some analysis on it once you start your financial consolidation. That is where the BI comes in.
However, in saying that, the commonality that you have is the nature of the data. The way that the data is structured is common across enterprise performance, management, and business intelligence.
The solution is quite mature.
One can see that it's a mature product because it addresses all the requirements that you must have for financial consolidation and for budgeting and planning. It's really easy to use.
What needs improvement?
From a business intelligence (BI) angle, it's only a small part of what Hyperion does.
The solution is about to cease to exist, so it doesn't really matter if they add anything to it. It's at end-of-life.
Oracle's strategy is to put those clients that are using Hyperion at the moment onto the cloud, through a new software. Companies will be able to have the cloud software but have the option of on-premise.
Due to the rich functionality and the breadth of the functionality that it provides, the technical architecture of the solution is quite complex. That is maybe one of the reasons why that Hyperion or Oracle is taking some of the products that have become too complex in the architecture and have decided to rewrite it and put it in the cloud.
For how long have I used the solution?
I've been working with the solution for well over a decade. It's been about 15 or 16 years or so at this point.
What do I think about the stability of the solution?
The solution is quite stable. Very notable and large organizations are able to use it without any trouble, even if they are working in different currencies and across countries.
What do I think about the scalability of the solution?
The solution scales very well.
It is enterprise-class software and typically used by clients that have got massive amounts of data and also hundreds of users. It will handle much more, especially on the financial consolidation side. One of the biggest financial consolidation communities operating in Hyperion is a shipping company that has got businesses in every country in the world. They've got close to 300 users, which is very big for a financial consolidation application. They also have distributed across different currencies, et cetera, and the solution is able to handle it all.
Thousands of companies use the solution, and many have anywhere from 10 to 300 users, or more. 300 users would indicate the company and the solution is scaled quite extensively.
How are customer service and technical support?
Oracle could do a bit more to support the client.
How was the initial setup?
The solution is very easy to use and therefore the initial setup was pretty straightforward.
In terms of deployment, for small organizations, it might only take three months or so. For a very large organization, you are looking at a deployment time of approximately nine months.
What's my experience with pricing, setup cost, and licensing?
There are annual licensing costs associated with the solution.
Some people may consider the solution to be expensive, however, for all that it does, anything similar would require the licensing of more than one product.
What other advice do I have?
We don't have a business relationship with Oracle.
I'm not actually an end-user, however, I have been involved in providing the software and installing it and implementation projects and so on. I've got customers that are using these products and I've been involved with various aspects of these products.
The Oracle Hyperion products also differ slightly. The cloud products differ from on-premise products.
While our on-premise version is 11, we're also using the latest cloud. I'm not sure of that version as it's constantly getting updated.
The solution is at end-of-life and Oracle may only maintain the product until 2030 before moving everyone onto a new solution on the cloud. It's my understanding the new solution will be called Oracle Financial Consolidation and Close.
As the solution is to be discontinued, we'd most likely recommend another Oracle product. We'd likely recommend Oracle FCCS.
Overall, I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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