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MinosLiakos - PeerSpot reviewer
Owner at GeoLM
Real User
Top 5Leaderboard
Easy to use even if you're not familiar with BI technology
Pros and Cons
  • "It's very easy to use and the functionality is quite complete."
  • "The Oracle technical support in our area is terrible."

What is most valuable?

It's very easy to use and the functionality is quite complete. And it's easy even if you're not very familiar with BI technology. Most notably very easy and intuitive transformation from relational schema to multi dimensional schema. Complete tabular data presentation with full drilling process and statistical functions. Corresponding charting data presentation with full drilling functions. Full interactive reporting including tables and charts. Join unlimited queries into different databases.

What needs improvement?

Its GUI could use some refinement. I think it's easy to use, but it's hard to say because we are very familiar with this product and have been using it for many years. For a new user, this product should be updated to work better with the environments of new operating systems. Modernizing the user interface is something I would suggest. But, in terms of overall functionality, I have no complaints. At the same time, I don't know if I'm objective after having used it for so long. I don't know if a new user would have the same opinion as I do.

For how long have I used the solution?

I have been using this solution for about 25 years. It used to be called the Brio Intelligence Suite. And then Brio was acquired by Hyperion, which was subsequently absorbed by Oracle. As they have done with Zibo, Oracle has incorporated all these BI tools into their BI platforms.

How are customer service and support?

The Oracle technical support in our area is terrible. They don't offer support. Whenever we need it, we try to find solutions online. Before Oracle purchased the suite, support was okay. Oracle is a huge company and its focus is mainly is its database business. All the other businesses are complementary to this company and BI is not an exception. Generally, support is not Oracle's strong suit. Oracle is not interested in many of its products. They are purchasing the products in order to have access to the client

Buyer's Guide
Oracle Hyperion
April 2025
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What other advice do I have?

I would rate the Hyperion Business Intelligence platform eight out of 10. However, I would not recommend this product to a new user. When we started with the Brio platform, which has passed several stages of ownership, this product was a  highly rated product. That's why Oracle acquired it. The global user base was huge and we were doing business with this product. 

But after Oracle bought this product and it was abandoned, in a manner of speaking. They do not support it. They do not update the product. Although my opinion as a long-time user is generally positive, I would not recommend this product to a new user. Nowadays, there are other products that are better supported and updated by companies that have either bought them or developed them.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Head of Group Consolidation at ERG
Real User
Useful for the consolidation process and for providing reports for accounting analysis
Pros and Cons
  • "It's a very good program and it's useful for consolidation."
  • "The analytics could be improved."

What is our primary use case?

We use Hyperion for the consolidation process in our accounting department. Other departments work without our reports and analyze the information from Hyperion. 

The solution is deployed on-premises. We use the latest version.

There are 13 people in my team who are using this solution.

What is most valuable?

It's a very good program and it's useful for consolidation.

Hyperion allows us to update information and shows us reports, our balance, and P&L.

What needs improvement?

The analytics could be improved. I think we need the cloud version.

If I want to get information from a company, I need to send an email and they give me information from SAP, but not Hyperion.

When I want something to be improved, I work with our finance support team and they make the changes. 

For how long have I used the solution?

I have used this solution since 2009.

What do I think about the stability of the solution?

It's stable. I would rate the stability as 4.5 out of 5.

Which solution did I use previously and why did I switch?

We also use SAP and Microsoft Dynamics.

What other advice do I have?

I would rate this solution as eight out of ten. I would recommend it to new users. I know of many companies that want to use Hyperion in their accounting departments.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Oracle Hyperion
April 2025
Learn what your peers think about Oracle Hyperion. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
848,716 professionals have used our research since 2012.
Assistant Production Manager at a manufacturing company with 10,001+ employees
Real User
Reasonably priced, with a good user interface, and is constantly evolving
Pros and Cons
  • "The most valuable features are those associated with modules and SP, IT in this space, planning, HFM, and PME."
  • "I would like to see more integrations with third-party vendors such as BigSense and SAP. I'm looking forward to seeing more interface-related content."

What is our primary use case?

I'm working with the customers' company.

What is most valuable?

The most valuable features are those associated with modules and SP, IT in this space, planning, HFM, and PME.

They are in the process of completing their development. They're releasing new versions and developing new components.

The interface is good.

What needs improvement?

I would like to see more integrations with third-party vendors such as BigSense and SAP. I'm looking forward to seeing more interface-related content.

For how long have I used the solution?

I have been working with Oracle Hyperion for nine years.

What do I think about the stability of the solution?

Oracle Hyperion is a stable solution.

What do I think about the scalability of the solution?

It's a scalable solution.

How are customer service and support?

From a support standpoint, technical support is a level of support, L1, L2, and incident management, change management, and problem management.

Technical support is good.

Which solution did I use previously and why did I switch?

My career only began with Oracle Hyperion.

Oracle University in Reading, UK, is where I learned.

How was the initial setup?

For me the initial setup was easy, but it depends on the environment.

What's my experience with pricing, setup cost, and licensing?

Compared with MSBA, it is quite reasonable.

Oracle EPM is offered at a reasonable price.

What other advice do I have?

I recommend that you pursue cloud initiatives. EPCS and PBCS are now migrating to the cloud.

I work for an Oracle company, and I have the highest rating for this Oracle Hyperion EPM.

I would rate Oracle Hyperion a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Principal EPM Consultant at a consultancy with 11-50 employees
Consultant
Saves time and helps to eliminate errors
Pros and Cons
  • "The accuracy of data gathering and consolidation is very good."
  • "The analytical side of the product could be better and needs to be improved."

What is our primary use case?

We are system implementors and this is one of the products that we provide to our clients. We implement solutions according to the client's requirements.

The latest use case that I worked on was in the banking sector.

What is most valuable?

This solution reduces the time required for EPM tasks.

The accuracy of data gathering and consolidation is very good.

What needs improvement?

The analytical side of the product could be better.

Improvements should be made when it comes to integration with other products.

The reporting capabilities need to be improved.

What do I think about the scalability of the solution?

I work with more than 30 different clients. Some of them are very large, with more than 2,000 users. In total, there are more than 10,000 users.

How are customer service and support?

Technical support from Oracle is very poor.

Which solution did I use previously and why did I switch?

I have worked with other EPM products. All of them have pros and cons when compared to others.

How was the initial setup?

The initial setup is somewhat complex. On a scale of one to five, I would rate this product a four in terms of complexity.

This solution can be deployed on-premises or in the cloud. They have their own cloud but they are going to utilize the Amazon service for data centers, as far as I know.

What was our ROI?

The return on investment for this solution is good. I would rate it a nine out of ten in that regard. I have witnessed a lot of major changes in my clients. One such change is that the time required for tasks is significantly reduced. For example, a budgeting task normally takes three months to complete using this kind of solution, and that is reduced to a couple of weeks.

The second point is that there is often a lot of gaps between data gathering, consolidating through the emails, and other processes. There are a lot of mismatching values and the accuracy can be poor. When using this solution, it improves to 99.9% accuracy.

What other advice do I have?

My advice for anybody who is implementing this product is to first clarify what it is that they want to do. What they gain from the product as an EPM differs from vendor to vendor. Each of them has pros and cons. Before deciding on any product, one needs to decide what they value and what they are expecting.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user486546 - PeerSpot reviewer
Manager, Systems Implementation at a hospitality company with 1,001-5,000 employees
Real User
It is a multi user web based system, which is easier for us to deploy since we have a global presence.

Valuable Features

It is a multi user web based system, which is easier for us to deploy since we have a global presence. That was our most important goal at the time we purchased the solution. The forecasting and the fact that all the users can have input are valuable as well.

Room for Improvement

They could make it less complicated. Less maintenance and lower costs would be great. Also, I would like to see some improvement in the reporting studio. It practically hasn’t been touched and is kind of static.

Use of Solution

We have been using the product since 2007.

Stability Issues

At the beginning, it was not that stable, but the software has been getting better.

Scalability Issues

It's not very scalable. If I wanted to add another hundred users tomorrow, it wouldn’t do that. We are not on the cloud system though, so it probably works better if you are.

Customer Service and Technical Support

The support at Oracle is so specialized, even within a single product, because each product has several components. When you have a problem, you have to go through a lot of different specialists within Oracle to find a complete answer. I prefer to just have a single stop with one person taking care of the issue.

Pricing, Setup Cost and Licensing

It is not going to be cheap. It's a premium product, so it's going to be expensive.

Other Advice

It’s not going to be simple. If you are a small company, there probably is a better product out there. If you’re a huge company, it is probably going to be a fit for you. I would rate the product an 8 out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
AltairRibeiro - PeerSpot reviewer
Oracle Hyperion Specialist at a financial services firm with 10,001+ employees
Real User
It's a reliable tool for managing all our budget processes
Pros and Cons
  • "Hyperion is helpful for all our budget processes."
  • "I have a problem with Hyperion when I need to log some changes in the budget. It's hard to know who made which changes in the budget."

What is our primary use case?

I use Hyperion for BI and BPM planning. 

What is most valuable?

Hyperion is helpful for all our budget processes.

What needs improvement?

I have a problem with Hyperion when I need to log some changes in the budget. It's hard to know who made which changes in the budget. Also, since I am using the old version, I'm having some issues with the compatibility between the software and the browser. I think Oracle should package Hyperion with a browser so I won't have these problems. 

For how long have I used the solution?

I've been working with Hyperion for about a year. 

What do I think about the stability of the solution?

Hyperion is highly reliable. 

How are customer service and support?

I think Oracle's support isn't very good. 

What other advice do I have?

I rate Oracle Hyperion nine out of 10 because I very much like it. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
EPM/BI certified Consultant, Oracle ACE and TeraCorp Consulting CEO at TeraCorp Consulting
Consultant
Top 20
For businesses, the ability to create forecasts in a fraction of time it took before the implementation is the most valuable feature.

Valuable Features

As a developer, I would say that the repository itself is the most valuable feature since I can easily get information and change the behavior of Planning and Essbase.

For businesses, the ability to create forecasts in a fraction of time it took before the implementation is the most valuable feature. Also, the easy manipulation of data for hypothesis tests is very useful.

Improvements to My Organization

It provides faster and more assertive forecast cycles. It enables businesses to improve their process since with this tool you can do things easier and quicker as the business can create more complex models than were possible before.

Room for Improvement

The security could be improved, as it would be good to have security by attributing dimensions.

It also needs more power for conditional formats to disable or enable read/write in the forms based on more conditions, not just changing colors.

It needs more flexible forms similar to SmartView.

Use of Solution

I've been using it for over 10 years.

Deployment Issues

We have had no issues with the deployment.

Stability Issues

There were issues mainly because of a Java memory leak.

Scalability Issues

It's limited because of WebLogic.

Customer Service and Technical Support

The technical support for EPM is bad. I don't remember anytime that the service support helped me with something. The problem is bigger when you have an environment with more than one product like Hyperion Planning and ODI. This happens because the products have different owners within Oracle and then different supports and, because this, if you open a trouble ticket of loading data to planning and you say the words ODI, you'll be push around the two separate support teams indefinitely, even if your company has an Oracle support director just for you.

Initial Setup

EPM is an enterprise suit that is made of some independent tools, and to have all of them working together, it makes it complex no matter your level of knowledge. The bigger the environment, the bigger is the challenge you need to face. Maybe one day Oracle will integrate all their tools. It'll be easier, and the good thing is that I saw a lot of improvements over the years.

Other Solutions Considered

I'm a consultant and my only evaluation was on the database. I decided on Oracle because of the database and during my career, their other tools are starting to come naturally.

Other Advice

Because Oracle products are development frameworks, your final results are as good as the people who implemented them. Make sure that your implementation team is the best it could be, at least for the first implementation. If something is implemented incorrectly at the start, it'll cost you a lot more to fix than to build a new system from scratch. Sometimes it can be so badly designed that it is impossible to fix.

I've been working on implementation for 19 years and I have seen bad implementations everywhere. In fact, I have seen the same tools implemented in the same team by two different people, with one being a success and the other a failure. In the same company, one department says that the tool does not work for them and another says that the tool is the best. The only difference was the implementer. Make sure you get a good team to implement it. The tool has its flaws, but most of time (99%) it is the implementer's fault that you have a bad or slow model.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: We're platinum partners.
PeerSpot user
it_user27945 - PeerSpot reviewer
Manager, Database and Security at a consumer goods company with 1,001-5,000 employees
Vendor
The fact that it's a consistent system without any big issues is huge for our users to make decisions based on financial results.

Valuable Features:

The reporting is the most valuable feature for us. If, for example, finance wants to know their P&Ls for their various channels, they can get that data. The fact that Hyperion is a consistent system without any big issues is huge for our users to make decisions based on financial results.

It's not complex, at least our set up isn't complex. There are lots of tools and we have our core services. We don't have a lot of strategic finance data in it, so our footprint is fairly small, making it easy to manage.

Improvements to My Organization:

The biggest business benefit is allowing P&L reporting to happen when needed. It helps us drive financial results to where it needs to be.

Room for Improvement:

Our system is user-managed at our location. So long as the system is up and running and available, our users can do what they need to do. Occasionally, though, we get issues such as process hangs or something similar, although they're usually known bugs the fixes for which we can find in Oracle support fairly easily.

Deployment Issues:

We have some process hangs occasionally, but they're usually small and easy to fix. Other than that, we don't have any major issues with deployment.

Stability Issues:

Stability has been good on as we have a small footprint. It's reliable and we don't have to do much with it; we just let it run.

Scalability Issues:

We've had not had to scale it up at all. We basically have had the same hardware with that for the last 5 years.

Initial Setup:

The initial setup was pretty straightforward. It's not a complex thing and it went in great. We actually migrated from an old environment to a new environment on that one. We brought data forward, although there were some small issues here and there as we got it up and going, but nothing that wasn't documented or fixed.

Implementation Team:

We implemented it ourselves with our in-house team.

Other Advice:

It goes back to your reporting and what you want to get out of it. Hyperion seems to be a very good product and it seems to be pretty stable. It's something that you can give to your users to just use. It's pretty hands-off most of the time.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Oracle Hyperion Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2025
Buyer's Guide
Download our free Oracle Hyperion Report and get advice and tips from experienced pros sharing their opinions.