Prisma Cloud by Palo Alto Networks Reviews

We use Prisma Cloud's CSPM and container modules to secure our workloads across multiple cloud platforms, including GCP, Azure, and AWS.

Prisma Cloud provides spanning for multi-cloud environments. We are using GCP, AWS, and Azure.

Security automation is beneficial. By hosting applications and containers in the cloud, we can implement policies to automatically detect and shut down unauthorized network access attempts, simultaneously alerting us to the potential threat.

The security automation has saved us around ten percent of our time.

Prisma Cloud has significantly enhanced our cloud security posture. When deploying applications to the cloud, prioritizing robust security is essential, especially within the complex Kubernetes environment. Prisma Cloud's comprehensive toolbox enables us to design and implement robust security systems, including RBAC. This unified platform allows for proactive security measures and rapid response to attacks, eliminating the need for multiple third-party tools. Its consolidated approach to scanning, monitoring, and traffic control proved highly effective during our previous engagement.

I quickly recognized the value of Prisma Cloud after reading about the effectiveness of its CSPM module in securing enterprise environments.

The software development lifecycle was previously handled as a separate task. I was involved in the build process, where developers frequently introduced security vulnerabilities that went unnoticed until Prisma Cloud was integrated into the system. The recognition of Prisma Cloud's value in addressing container security issues on the cloud became apparent. There was no integration between the SDLC scanning, building, deploying, and running and deploying systems. However, a process was being developed to enable full end-to-end monitoring by the development and security teams, including the desktop team, to identify security issues before applications reached the cloud. Prisma Cloud continues to monitor for vulnerabilities and security breaches even after deployment to the cloud.

Prisma Cloud provides visibility and management, allowing us to understand and control our environment. When we identify potential issues, we notify our superiors, who can take further action, such as removing a container. Due to our limited privileges, our role is primarily to report anomalies. Prisma Cloud offers valuable insight into what's happening in our environment, not just in terms of visibility but also in terms of access control. It's a reliable tool that has proven helpful in our work.

Prisma Cloud reduces our costs by consolidating multiple third-party tools into a single platform, eliminating the need for separate contracts with various vendors.

Prisma Cloud significantly reduced runtime alerts.

Prisma Cloud's most valuable asset is its ability to provide detailed visibility into container activity. It offers insights into application networking, container behavior, potential issues, and immediate remediation suggestions.

The training documentation provided for the two-hour boot camps is notoriously poor and disorganized. It might be beneficial to restructure the documentation into a step-by-step format that is more straightforward for beginners to follow.

I have been using Prisma Cloud by Palo Alto Networks for one year.

Prisma Cloud is a stable solution.

Prisma Cloud is designed to be highly scalable due to its cloud-based architecture.

The technical support was good.

Neutral

Some aspects of the deployment were straightforward, while others presented challenges due to the complexity of engineering. The entire process took between one and two months to complete.

Prisma Cloud is a high-end enterprise solution, making it quite expensive. As I am based in Nigeria, I have limited knowledge of its usage here, as it appears to be more widely adopted in North America and Europe.

I would rate Prisma Cloud by Palo Alto Networks eight out of ten. It's a complex, dynamic world with countless security challenges arising daily, and Prisma Cloud is a valuable tool for addressing many of them. While not an omnipotent solution, Prisma Cloud effectively tackles numerous security issues. However, as the threat landscape evolves, we must continually reassess and adapt our security strategies. Despite these challenges, Prisma Cloud remains an excellent tool for now.

Prisma Cloud was deployed in around 15 locations.

I suggest conducting a proof of concept in the desired deployment location for Prisma Cloud. Given that cost is a primary concern, I recommend discussing the matter with a Prisma Cloud solution architect before proceeding to the next stage.

Our environment consisted of a cloud-native stack, including Kubernetes, OpenStack, and OpenShift, running alongside additional virtualizations. This hybrid setup required securing both the cloud-native components and the virtualized instances. To address this challenge, we implemented a comprehensive CI/CD pipeline with cloud security in mind. Following vendor code pushes to our environment, we use rigorous scanning and verification procedures to ensure the code's safety before onboarding. Once onboarded, Prisma Cloud provides continuous posture management and security monitoring.

Our current Prisma Cloud deployment utilizes the Registry Scan, Runtime Protection, CI/CD Integration, and Vulnerability Management modules. While we have opted for the Complete Edition, it does not include Posture Management, a feature frequently inquired about by our customers. Currently, Posture Management is only available in the SaaS model, and we are utilizing the on-premise edition, also known as the Complete Version.

We are a system integrator for the telecom sector.

Clients utilizing cloud-native environments often face challenges in scanning and securing their containerized solutions and clusters. Prisma Cloud offers a comprehensive solution, providing end-to-end protection for these clients. 

Prisma Cloud is a crucial component of our clients' security, particularly for their billing environments.

It offers comprehensive security across multi-cloud and hybrid cloud environments. This is particularly valuable for hybrid environments because it unifies all security needs under one platform, simplifying management and providing a more consistent approach.

It helps us take a preventative approach to cloud security. It is a comprehensive solution with a lot of features.

We have improved our clients' organizations by offering unified monitoring that directly connects their SIEM, SOAR, EDR, and XDR within their environment. The benefits are usually seen within six to eight months.

The Prisma Cloud SaaS version's comprehensiveness secures the entire cloud-native development life cycle.

Prisma Cloud delivers comprehensive visibility and control over our client's cloud environment, regardless of complexity or distribution. It provides a complete map of the environment, visualizing traffic flow for enhanced understanding.

The touchpoints in the DevOps process are seamless. We can integrate them with our registry and the CD platform, so there are no challenges during automation.

Integrating with a CI/CD pipeline and incorporating a vulnerability assessment process are highly effective features, especially when combined with runtime protection. This synergy provides a comprehensive view of how our application is performing while it's running, which is immensely valuable.

Prisma Cloud's Complete edition is not a complete suit. Only the SaaS version includes posture management and IDE integration.

The visibility on the SIEM needs to be streamlined so we can get the data without any issues. 

I have been using Prisma Cloud by Palo Alto Networks for two years.

Prisma Cloud is stable.

Prisma Cloud scales well. In addition to our main site, we recently added Prisma Cloud to our disaster recovery site.

We acquired the services of their technical support several times which was helpful.

Positive

I have experience with Trend Micro Cloud One as well. The pricing is what differentiates Trend Micro Cloud One from Prisma Cloud. 

Initially, we deployed Prisma Cloud quickly, focusing solely on the containerized environment. The remaining deployment across the entire environment took two months to complete. From the solution's perspective, the deployment is straightforward. Some customers have complex environments but that has nothing to do with the solution itself.

Three people were required for the deployment.

Prisma Cloud licensing works on credits.

I would rate Prisma Cloud by Palo Alto Networks a seven out of ten.

Maintaining Prisma Cloud is generally straightforward.

We have Prisma Cloud deployed in a single department used for the billing system in our hybrid cloud environment. We have eight users.

While Prisma Cloud Complete offers runtime protection, organizations seeking a comprehensive cloud security solution should implement Prisma Cloud SaaS. 

Financial companies want to restrict user access, which means the users need to go through a subnet to access their services. When the user connects to the internet via the Prisma Cloud VPN, they can use different types of IP addresses globally. The changing IP addresses can be pretty complex. It costs a lot for the application site to apply for access.  

We negotiated with Palo Alto to get 20 servers, and the customers will be added to those 20 subnets. On the Spectrum Access side, we only need a white list of those twenty subnets, and we won't have issues in the future. 

The solution is managed by Palo Alto. We're using Panorama, a popular management tool, for managing the connection between the physical portal, firewall, and VPN, as well as Prisma Cloud.

The user experience is better than our previous solution. It gives us visibility into all the traffic. 

The most valuable feature is the closed VPN connection, which provides better performance than traditional VPN boxes. For example,  let's say a user in New York State normally connects in the East, but if they travel to the UK, they can connect to the same portal, which automatically redirects to any VPN gateway. We can control traffic based on Active Directory groups instead of the user's IP. That means a user in New York can access his application based on his user ID and AD group access when he travels to the UK or anywhere else.

Prisma Cloud can provide decent security across cloud environments, depending on how each company sets security policies. Prisma Cloud makes adding new users and managing access more flexible.  

I like Palo Alto's automated tool for migrating user data from other systems. We previously did this manually most of the time, but now we can update twice hourly automatically. 

During deployment, we created a tunnel from the cloud to our gateway in the data center because the users need some way to connect with the resources there, but all other traffic goes directly to the Palo Alto cloud. When the traffic goes to the Internet, sometimes it will come up with different IPs, causing some financial websites to be blocked. We needed to work with Palo Alto closely to solve this problem. 

Sometimes, when you assign subnets to regions, the IP address will jump from one location to another because it will automatically change substantially. Then, we need to add those IP subnets to our firewall for existing access. The need to update those subnets potentially causes maintenance or access issues. So far, we can only provide bigger customers with six subnets, and a small company may not be able to access those services. 

I rate Palo Alto customer service 10 out of 10. 

Positive

The migration takes time because we're typically not starting from scratch. We need to migrate everything from the existing VPN. I've used Prisma Cloud for a large financial enterprise with a complex infrastructure, and we worked on that for almost two years. It's less complicated for a mid-sized company, but the migration might take six to nine months.

It's hard to tell if there is an ROI in the short term. It may take a long time before you realize a return because there is a substantial initial investment. You can see a significant improvement in performance, but it may not necessarily save money. However, you'll ultimately improve service.

I rate Prisma Cloud nine out of 10. We would recommend it to any large global enterprise because it improves performance and offers a better user experience. It also gives you application-level control instead of regular IP address control. The latest version has many new features. So they can use the in-app Application ID and point to MAC applications instead of regular TCP/IP ports.

The solution is integrated with cloud environments such as Azure, Alibaba, and Oracle. After integrating, we do check the network logs, including what are the config logs or configuration issues clients are facing. We see what their cloud requirements are. There are email use cases specific to the modules, and we do have visibility over the entire cloud environment. We handle vulnerability management and can block according to the rules and policies. 

We can manage identities as well, right down to a particular machine. 

We've been able to solve various problems. It's helped with cloud security. It problem solves for threat detection and compliance. 

It's helped clients with cloud security. When it comes to the financial aspect, we have clear visibility into what is going on, and we have a clear idea of how we can inspect and prevent issues. 

It offers full visibility.

There is auto-remediation capability with this solution. 

It offers threat detection across multi-cloud environments. Many clients are using hybrid setups and different clouds in India. When it integrates, it's helpful in gaining visibility across the entire environment.

It is comprehensive. It's very easy to define rules and auto-remediation. It's basically one click. It's great for protecting the full cloud-native stack. 

The security automation capabilities are very good. It's played an important role with auto-remediation, which is important to the automation process. We can decide how we want to respond as well. We can arrange logs and alerts. All of this can be automated. 

It allows us to take a preventative approach to security. When I started with Prisma, we had sessions about how we could work with the capabilities. We have a lot of features in Prisma Cloud. The UI has improved and helped us gather information about vulnerabilities and compliance issues.

The build, deploy, and run lifecycle is good. We have particular pipelines, and we have out-of-the-box policies defined. We can see what is going on. We can move faster within the environment with it. 

It provides complete microservices that we can check on a micro level. The solution provides visibility and control regardless of how complex or distributed our cloud environments become.

The solution enabled us to enter our CI/CD pipeline and touchpoints into existing processes. It provides us with a good backbone. 

We are provided with a single tool to protect all of our cloud resources and applications without having to manage and reconcile compliance reports. It can fetch the reports for us. We have APIs and pretty refined plugins to get the reports. We can get it all from the console. We can also schedule reporting. The third-party integrations are very helpful.

The runtime policy is very helpful. We can define runtime rules and go through alerts or blockages. It's one of the best parts of the solution. It's reduced the number of alerts, sometimes by 80% to 90%, depending on the situation.

With the amount of visibility we get, we've been able to reduce alert investigation times. We can investigate if we need to, or we can make custom answers to specific alerts. Depending on your level of expertise in the tool, it barely takes any time at all. If you understand the case, if you already know the type of answer, you can put it in. With Prisma, we've been able to reduce investigation times by 80%.

While, as a cloud security engineer, I can't say how much money it saves, I can see the credit, and it looks like less money is spent.

When there are updates, whether daily, weekly, or monthly, it needs configuration or permission adjustments. There is no automation for that, which is too bad. 

I've been using the solution for two years. 

This is a very stable product. 

Prisma users are increasing day by day. We have a team of around 12 people using the solution. We have a variety of clients coming onto Prisma, and we work to help them become more compliant using the solution. 

It's very scalable and very easy to use. 

We used technical support during deployment, and they were very good. Technical support is awesome. 

Positive

I haven't really worked with other tools. I started with Prisma Cloud.

The initial setup is pretty straightforward. We had good support to help with learning and the capabilities of the solution. 

The training took two to three weeks. The deployment would take around two to three days. 

There isn't too much maintenance. There are updates. There's nothing other than that. 

Prisma's support helped with the deployment. 

We are a Palo Alto partner.

After using the solution for about two years, I would rate it nine out of ten so far. 

Our primary use case is to certify blueprints. We are helping both on the CSPM and the CWPP parts of it. We monitor the compute infrastructure and certify the project.

CACS for CSPM, we certify against the NIST 800-53 compliance standard.

For the compliance part, we have found the pie graph, where we can see all of the compliance standards in one go, to be a valuable feature.

Prisma Cloud's monitoring features such as the compute compliance dashboard and the vulnerability dashboard, where we can get a clear visualization of their docker, have also been valuable. We can get layer-by-layer information that helps us see exactly where it's noncompliant. They update the dashboards quite frequently.

Their data security feature is quite good as well.

Their training modules are good, and my team is okay with them.

Microsegmentation still needs improvement.

For data security, they have only specific regions like the US, and they need to move to Asia as well.

The most important thing has to do with the computing, licensing, and costing. They charge seven workloads for monitoring one compute, and that is quite expensive. This makes it difficult to move fully with the compute part because of the workload.

Their training modules need to have more live examples. We need to refer to the YouTube channel or follow Palo Alto to get the reference. If they can refer to the YouTube channel in their training and indicate that it can be referred to for further information, it would be good.

On their portal, they do not have which services are available in each region. While searching, it's very hard to find in which location a service is enabled. So, it would be great to have a list of services for each region.

I've been using Prisma Cloud for eight months. It is a SaaS solution.

It's stable as of now; it has not been down in the last eight months.

It is scalable as of now. We have 20 VMs.

Technical support is good. From what I've observed though, different regions seem to have different SMEs, subject matter experts, and different people have different knowledge. So, there is definitely a gap between the different SMEs.

We were using AWS products.

We switched because of twist lock for compute security. The Prisma Cloud dashboard is powerful, and it gives you at-a-glance compliance security against many standards. We can also write our own custom policies if we want to build our own standard. So, there are lots of benefits with Prisma Cloud.

It's a SaaS, so the initial setup is pretty straight forward. We are still onboarding, and most of the customers are in the dev environment as of now and not production. So, it was quite smooth. They have their contributions filed on the portal, the cloud formation templates.

The licensing cost is a bit high on the compute side. We get a corporate discount, which helps reduce overall cost. In some cases, you may need to have two licenses to onboard a project, which would make it expensive.

If your specialization involves blueprint certification against a compliance standard, then you can go with Prisma Cloud. It is very powerful for data loss prevention, and I would rate it at seven on a scale from one to ten.

We are running multiple VMs on GCP and use Prisma Cloud to monitor the CICD pipeline for any issues. If there are issues, we raise tickets in Jira. 

Prisma Cloud keeps our servers secure in most cases. We get the most value from the alerts when we have security issues. The runtime protection is also a good thing. We're also exploring the possibility of automating the CICD pipeline. 

We realized the benefits immediately after we integrated or connected our account.  We used to get a lot of false positives, but we took steps to fix that. In most cases, we get help with that. It doesn't take much time to identify the problem.

Prisma covers the full development cycle and helps us a lot. We use it in the development phase and get a good value from it. We catch issues before the production stage.

Prisma Cloud's real-time detection and monitoring of our entire system is the most useful. We also value Prisma's runtime protection and security alerts.

We like Prisma's preventative approach to cloud security. It alerts us about security issues before they become a problem. If our cloud system has outages, our clients may switch to another competing platform. With the preventative approach, we can ensure our servers are always up. 

The UX part of Prisma's user interface could be simplified and the metrics tool should be highlighted more.

I have used Prisma Cloud for three months.

Prisma Cloud is stable. We haven't had any downtime, crashes or lag. 

Prisma Cloud is highly scalable. 

It was easy to deploy and integrate Prisma Cloud. We connected to our account and chose the platforms and environments we have. When we first deployed Prisma Cloud, we didn't know much about it, so it took 30 minutes to an hour. Deployment was a one-person job. It doesn't require any maintenance on our end because it's a cloud platform, so we just receive alerts. 

I rate Prisma Cloud 10 out of 10. The first thing a new user should do is check the documentation and the official YouTube videos. You can always contact their technical support if you have any issues. I don't think they will require technical support because the videos are useful and the documentation is also good. You can also easily integrate and see the reports on the UI. 

Currently, we use Prisma Cloud by Palo Alto Networks in my company for our clients who operate in the finance and banking teams and want data, network security, and posture management for the cloud infrastructure.

The solution has improved our organization, and I believe that it is a continuous process to protect you in any environment. Prisma Cloud gives you an overview of what gaps are in their environment, but how they are going to be solved depends upon the client, especially the security gaps. Prisma Cloud by Palo Alto Networks gives 60 to 70 percent of the overview, which the client ignores in their infrastructures. The tool provides users with a better overview of what is going on in their infrastructure.

The most valuable features of the solution are areas like compliance and asset inventories, along with runtime protection.

The tool's UI is an area with certain shortcomings where improvements are required. With the cloud protection and UI, the tool should have the option to download the data for the vulnerabilities. One should have the option to download detailed data about vulnerabilities in the host. The tool should have a guide or a knowledge base document. The tool should specifically provide a guide about the solution's UI, which can be helpful for clients.

Sometimes, it does provide an error, or I can say that when we integrate our infrastructure cloud with Prisma Cloud, we face some issues. Most of the time, the integration issues are not due to Prisma Cloud but from the client side.

The tool's support team needs to improve.

I have been using Prisma Cloud by Palo Alto Networks for two years. My company has a partnership with Palo Alto Networks.

Stability-wise, I rate the solution a seven out of ten. I rate the stability at a seven, considering the time we needed to get the data from DSPM. Most of the time, when the client requires data, it is not available. At other times, it requires a lot of time to get the data. It also requires time to import data from the cloud as per our requirements.

It is a scalable solution. Scalability-wise, I rate the solution a nine out of ten.

My company's clients are medium and enterprise-sized businesses.

The solution's technical support team doesn't reply on time. There is a gap in communication. The solution's technical support team doesn't have enough engineers to handle the cases. The support team wants us to work as per their time, so it is not according to the clients’ needs and time. I rate the technical support a six out of ten.

Neutral

I got a chance to work with CrowdStrike and SharePoint, but I never got the project since the client did not give me a chance.

The product's initial setup phase is straightforward. For the deployment phase, we just need some minimal data from the cloud to be able to integrate with Prisma Cloud. Just in case of custom issues, there are some points where we faced some issues with the deployment, but it was basically from the client side as they had multiple policies deployed on AWS and Azure Cloud, making it a little difficult for Prisma Cloud to integrate. In general, it is easy to integrate anything on the Prisma Cloud.

For the product's deployment phase, one cloud admin from the client's end and one from my company's side, one person is required. Two to three people are required to take care of the deployment.

The solution can be deployed in a matter of days.

Though the company's clients have multiple tools, they were not able to integrate all of the cloud accounts in a single SIR tool, which is why we had to use Prisma Cloud by Palo Alto Networks to monitor all of our company's clients' cloud accounts.

The solution provides security scanning for multi and hybrid cloud environments, but it does not provide the details about the product that provides the security. Most of the time, it just provides an overview of the security gaps. In real life, I didn't see any of the scenarios where it is protecting our company's infrastructure. Clients are sometimes not ready to use runtime protection for the Prisma Cloud because they don't want to take any risks in the production environment.

The comprehensiveness of Prisma Cloud for protecting the full cloud-native environment involves network protection. The most important thing is network security, and the second is IAM security, which is important for the banking team. I see that the tool has a large number of containers. Deployment and pipeline security are the main areas for the banking sector. Our clients don't use much of Prisma Cloud by Palo Alto Networks because it contains complexity, and the UI is not user-friendly. There have been multiple cases of their client complaining about the UI. From the standpoint of the client, the tool is too complex.

Speaking about the tool's help that allows users to take a preventative approach to cloud security, I would say that based on the asset inventory, we check the details about the assets and the number of assets. Secondly, we go through the alerts, which consist of IAM and the network security rules. Following the severity, like critical, high, or medium, we first resolve those issues and take steps monthly. The alerts that are generated monthly should be resolved only in that month.

After the deployment, it took three to four months to notice the value derived from using the solution, from my point of view and experience.

The discovery is good. The discovery provides details about the assets and the data, along with the data inside the infrastructure and about the infrastructure. There are some issues because if only about the data, it does not give out any issues for the user and instead gives more information about the infrastructure and some within the infrastructure.

Palo Alto DSPM did not discover much data existing outside of our company's official IT systems.

The solution provides insights into the content that has been discovered, along with some detailed information.

I cannot reveal the type of insights into the content that the solution has provided because our client would not want our company to open up about such details.

The insights into the content have affected the data security operations since following the compliance provides and helps clients regulate their security. It also prevents data breaches. The data breaches open up whatever data can be opened, and it helps clients to determine what data they need to secure and how. Speaking about data security posture, our company's clients take steps to resolve any issues because they want to save their reputation, especially in scenarios involving hacking.

It took around two to three months to see the value derived from the use of the product.

The tool provides an automated discovery of new data assets as they get onboarded. It does take one to two days on an average basis to show all the data.

In terms of whether the solution provides a prioritized list of all the data security posture issues in our company's environment, I can say that as soon as the assets are discovered, Prisma Cloud starts scanning and does all of the data security scanning. It does not take much time, and it can be done in four to five hours. If it is a large-scale infrastructure, then it can take an average of eight to ten hours.

I have not used the solution's connectors for the SOC's DDR solution to help automate remediation since the plant where it is used did not integrate Prisma Cloud with the same tools they use, with one of the reasons being that Prisma Cloud overflows the alerts, and they did not want alerts to overflow with their production in an SIMP environment.

The solution provides visibility and control regardless of how complex or distributed the cloud environment becomes, but when it comes to getting the data from the UI shown to the upper management, things do become complex because the tool doesn't have many options to import or export data.

I cannot say that the solution has reduced all the alerts by prioritizing the ones that have the most impact on sensitive data. The alerts that were critical and high, have been resolved by the team, while also taking care of areas involving IAM and networks.

The prioritization of alerts in the tool has affected our company's operations, and from my point of view, right now, I am able to show my CIS and the upper management team what steps we have taken and how the issues that are there as per the alerts have been resolved based on the critical, medium and high severity basis. I can say that 60 percent of the issues have been resolved as per the alerts. It gives me the flexibility to provide details to the management team that we are on track to provide security to our infrastructure. It gives me the flexibility to provide data to management for some time. As the environment grows, it generates a lot of alerts, and it takes time to resolve all of them.

The solution does not require any maintenance, and one just needs to make sure that the tool is up to date.

Based on my experience, I would recommend Prisma Cloud because I have hands-on experience with the solution. The integration is easy. The tool provides visibility in the infrastructure and for the alerts about the security gaps, the tool provides precise details. Talking about the new app in the tool, I would say little improvements are required. The tool is quite informative for me, but from the client side, it does require some improvement.

If someone has a large infrastructure, I won't recommend Prisma Cloud to them. If they have medium and enterprise, then I will recommend Prisma Cloud to such people because it can handle and, as per the working out of the tool, it can change the details about the small-scale, medium-scale, and enterprise businesses, but not for the large scale enterprises.

I rate the tool an eight out of ten.

I was managing Prisma Cloud for a client. They were scanning container images for vulnerabilities and remediation.

Prisma Cloud is a terrific resource for preventing security concerns, from breaches to malware. They provide a compliance index, which is an excellent feature. Prisma Cloud provides visibility into and control over complex cloud environments. It could provide more awareness about the need to implement different types of benchmarks. Prisma helped our governance evolve. It enabled us to build more policies and determine where we needed exceptions.

We could use Prisma to integrate security into our client's CI/CD pipeline and add touchpoints to existing DevOps processes. However, the touchpoints weren't as seamless as we would've liked. It was a little tricky because they were moving to two different types of cloud accounts. They had to decide whether to use Prisma Cloud or another tool for those new cloud accounts. It's a difficult question because they were doing a lot of cleanup for PTS and moving to the more recent version of AKS. It depends on the strategy.

The client wasn't using all of the features, but the one that stood out was infrastructure-as-code (IaC). I built IaC use cases and was trying to get them to use it. I also liked cloud workload protection. I worked with the vulnerability management team to develop a process. It's a manual process, so it can be challenging to remediate many image or container issues. It was nice that we could build out a reporting process and download the reports. The reports are solid.

Prisma Cloud provides security across multi-cloud and hybrid environments. My client was migrating to Azure, but it's great for anyone with a hybrid environment. Prisma offers visibility to developers and high-level leadership because the dashboard is excellent and the alerts are comprehensive. You can understand it even if you don't know all the technical terms. For example, when I wanted them to use another feature that would've been beneficial, I could demonstrate it to them visually so they could understand. 

The automation is a mixed bag. Sometimes you'll run into issues while mitigating various vulnerabilities, and it's still a manual process. You can automate with an API, but it depends on the corporate policies for containers. You have the option. However, it's still a struggle, but that's not necessarily due to Prisma Cloud. You have many workloads in the pipeline, and things are constantly being repaved. The containers are up and down, and the environment changes continuously, so many things are hard to automate. It's possible if you put the work into it.

Prisma can comprehensively protect a cloud-native development environment. You must also consider cloud security posture management. That's where infrastructure-as-code comes into play. You must ensure that you're utilizing the alert feature in the dashboard for the analytics. If you're not, then you need to integrate something else. The client wasn't using CSPM, but it was on the roadmap. They didn't because they're moving to an Azure environment. 

Prisma is good about compliance, and their support is excellent, but they struggle with automation and integration. They need to stay on top of the newest types of connectors. How can you connect other applications and other tools in order for this to work cohesively? That's a challenge.

I've been managing that solution for a year.

Prisma Cloud is solid. 

Prisma Cloud is highly scalable. 

I rate Palo Alto's support an eight out of ten. 

Positive

I don't think Prisma saved this organization any money, but it could have. They didn't know how to optimize Prisma Cloud. I was trying to help them do that, but they had other high-level projects that got in the way. They needed to consider their budgets and which Prisma features they wanted to use.

If they were to build out those use cases and map out anything involving governance and compliance, they would find that this tool could save them lots of money. If Prisma Cloud is optimized, it's an excellent tool that isn't as costly as some think. You need to invest time and effort to determine the number of cloud accounts you're connecting and how many containers you expect to stand up.

Once you're more aware of how to optimize Prisma, you can determine how many credits you need. It's all based on credits, which will be expensive if you purchase too many credits. This client bought more credits than they needed. I told them it was unnecessary because somebody in the DevOps team decided they were going to push everything to the dev environment needlessly. They crossed a threshold that didn't need to happen and panicked. A strategy to optimize costs will save you money.

I rate Prisma Cloud a nine out of ten. Before implementing Prisma, research the different features and look at your current tools to identify the gaps. What is not meeting your compliance needs? What policies do you have, and how can Prisma align with the strategy?