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Cloud Architect at a non-profit with 501-1,000 employees
Real User
Top 20
Jul 16, 2025
Has improved monitoring processes and provides effective dashboarding and reporting features
Pros and Cons
  • "The reporting, dashboarding, and filtering capabilities which provide reports we can present to our senior staff are the most helpful features of Prisma Cloud (Annual Contract)."

    What is our primary use case?

    Primarily we are using Prisma Cloud (Annual Contract) for the CNAPP perspective, where we are getting knowledge about vulnerabilities from the workload, code repositories, CI/CD pipelines, and vulnerabilities which are available in our cloud environment.

    What is most valuable?

    The reporting, dashboarding, and filtering capabilities which provide reports we can present to our senior staff are the most helpful features of Prisma Cloud (Annual Contract).

    As of now, all the features we have checked are sufficing our requirements. It is quite a stable tool and easy to handle. Its dashboard and UI are very user-friendly regarding how Prisma Cloud (Annual Contract) has improved our monitoring processes.

    What needs improvement?

    This could be one input that its pricing could be adjusted with respect to other competitors regarding any new features that could be added or improvements to be made in Prisma Cloud (Annual Contract).

    For how long have I used the solution?

    I have been working with Prisma Cloud (Annual Contract) for approximately 18-19 months.

    Buyer's Guide
    Prisma Cloud by Palo Alto Networks
    December 2025
    Learn what your peers think about Prisma Cloud by Palo Alto Networks. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
    879,371 professionals have used our research since 2012.

    What was my experience with deployment of the solution?

    It requires fine-tuning with other third-party integrations. Small tweaks need to be done, and this has to be done for other tools as well, which indicates deploying Prisma Cloud (Annual Contract) required some customization.

    It depends, as it is quite a subjective matter regarding how long the deployment process takes. With someone having knowledge of the tool and integration, it should not take more than two to three days.

    Deployment is quite easy. It just requires authentication. If you provide correct authentication, it works on the fly. We are not having any issues with the deployment process of Prisma Cloud (Annual Contract).

    How are customer service and support?

    The support we have raised was mostly related to gaining more knowledge rather than troubleshooting issues. I am satisfied with the quality of support I received from Prisma Cloud (Annual Contract).

    I would rate the support from Prisma Cloud (Annual Contract) as nine because there is always scope for improvement.

    How would you rate customer service and support?

    Positive

    What other advice do I have?

    I was doing work with the Web Application Firewall for research and technical comparison. Currently, I am working with the top products in Gartner for research.

    We are using multiple tools and relying on native tools as well. My prime criteria for research is to compare the native tools with the exact tools when selecting them for feedback.

    The percentage difference in price compared to competitors is around 15-17%. If this price difference were addressed, the reach of Prisma Cloud (Annual Contract) would be greater, potentially capturing more of the lower segment.

    Currently, we are in the exploration phase and not actively using it, but while exploring it, we will be implementing automation as well regarding AI features of Prisma Cloud (Annual Contract).

    Overall rating for Prisma Cloud (Annual Contract): 9 out of 10.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Jul 16, 2025
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    PeerSpot user
    Bhupendra Nayak - PeerSpot reviewer
    Cyber Security Consultant at a tech services company with 10,001+ employees
    MSP
    Dec 4, 2023
    Its architecture is well-designed, more reliable, and more secure
    Pros and Cons
    • "What I like most about Prisma Cloud is its zero-day signatures, maximum security, minimal downtime, cloud visibility, control, and ease of deployment."
    • "The Palo Alto support needs to improve."

    What is our primary use case?

    We use Prisma Cloud Data Security for security compliance and detection.

    We implemented Prisma Cloud because it eliminates the need for hardware appliances, thereby reducing our on-premises footprint.

    How has it helped my organization?

    Prisma Cloud provides security scanning multi and hybrid cloud environments which is important.

    Prisma Cloud provides comprehensive protection for the entire cloud-native stack, encompassing threat protection, global protection, threat intelligence, and zero-trust architecture.

    Prisma Cloud's security automation capabilities are effective. It utilizes AI-powered cloud-based technology to analyze unknown files and identify potential threats.

    Prisma Cloud employs a combination of features to safeguard against both known and unknown threats, including IPS and threat intelligence integration.

    Prisma Cloud has benefited our organization by providing URL filtering, facilitating secure customer connections, implementing endpoint security with a zero-trust architecture, and enabling user identification.

    Prisma Cloud safeguards our entire cloud-native development lifecycle. Palo Alto's architecture encompasses multiple engines, each with distinct functionalities. These engines include the SP3 engine, application visibility control engine, URL filtering engine, Wildfire, intelligent saving, zero trust, threat prevention, and content infection. Together, these engines enhance security, reliability, and threat monitoring.

    Prisma Cloud provides visibility and control of our web traffic at the URL level and across other technologies.

    Prisma Cloud's visibility improves our confidence in our security compliance posture.

    Prisma Cloud effectively integrates security into our CI/CD pipeline and seamlessly harmonizes with existing DevOps processes.

    Prisma Cloud provides a single monitoring tool. The single point of monitoring makes our company more secure.

    Prisma Cloud provides up-to-date information about real-world threats at runtime and across the entire pipeline, through communications, community, and mail.

    Prisma Cloud reduces the number of runtime alerts. The extent to which alerts are reduced depends on the appliance and the number of throughputs purchased.

    Prisma Cloud has saved our organization money. 

    What is most valuable?

    What I like most about Prisma Cloud is its zero-day signatures, maximum security, minimal downtime, cloud visibility, control, and ease of deployment.

    Firewalls can identify application and user activity within network traffic. This includes information such as, what applications are being used, what URLs are being accessed, how frequently applications are being accessed, and how much time users are spending on particular applications.

    What needs improvement?

    The Palo Alto support needs to improve. Their response time is not good.

    For how long have I used the solution?

    I have been using Prisma Cloud by Palo Alto Networks for two years.

    What do I think about the stability of the solution?

    Prisma Cloud is stable.

    What do I think about the scalability of the solution?

    Prisma Cloud is scalable.

    How are customer service and support?

    The technical support is slow to respond.

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    We previously used Fortinet, CheckPoint, and Cisco. Palo Alto Prisma Cloud is more efficient in single scans.

    How was the initial setup?

    The initial deployment was straightforward. Using a basic configuration, we can deploy within six hours. I completed the deployment myself.

    What's my experience with pricing, setup cost, and licensing?

    Prisma Cloud by Palo Alto Networks carries a higher cost, but its enhanced security measures justify the expense.

    What other advice do I have?

    I would rate Prisma Cloud by Palo Alto Networks nine out of ten. Its architecture is well-designed, more reliable, and more secure.

    We have Prisma Cloud deployed in multiple locations across the globe.

    The maintenance is done on the cloud.

    I recommend Prisma Cloud to others.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Buyer's Guide
    Prisma Cloud by Palo Alto Networks
    December 2025
    Learn what your peers think about Prisma Cloud by Palo Alto Networks. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
    879,371 professionals have used our research since 2012.
    Harkunwar Singh - PeerSpot reviewer
    Information Security Consultant at a tech vendor with 51-200 employees
    Real User
    Nov 24, 2023
    Users can bring applications to production without vulnerabilities or malicious packages
    Pros and Cons
    • "Prisma scans things and shows all the vulnerabilities and packages that are vulnerable, and which layers, by default, have vulnerabilities. So developers can easily go into the package or a particular layer and make changes to their code. It's very transparent."
    • "We face some GUI issues related to new permissions for AWS. So far, we don't have any automation to complete them through the GUI. We have to manually update the permissions. Our customers have faced some issues with that."

    What is our primary use case?

    I am using five modules of Prisma Cloud, and I have expertise in CSPM. The use cases are related to securing our host container environment and multi-cloud environment.

    We were looking to resolve issues related to host and container security in the Kubernetes environment, vulnerability management, and compliance management.

    How has it helped my organization?

    One of the benefits of using Prisma Cloud is that we can easily make our cloud environment compliant. We can make it vulnerability-free, helping coders or application users bring their applications to production without vulnerabilities or malicious packages.

    We have gotten good reviews from our customers, saying that they have improved their security with Prisma Cloud for their cloud environments. That includes customers in finance and in the medical field. And the reporting we get from Prisma is excellent.

    It has helped us reduce runtime alerts by 70 to 80 percent.

    And because it's very transparent, we can directly investigate things. It has reduced investigation time by 100 percent. We can easily go to the dashboard and check what's happening when investigating. We have to be experts with our tools to investigate and do a deep dive into an incident.

    What is most valuable?

    The best feature of Prisma Cloud is that the various modules have different features. With the CSPM, we have compliance management, and we also have an auto-remediation module. In CWP, we can go with runtime, where one of the great features is blocking vulnerabilities or malicious activities from the pipelines or CI. All five modules are taking a preventative approach to the security of the cloud environment, from the network to the cloud, posture management and workload protection.

    In CI/CD, we have the option to add a Prisma scan, which helps us remove the vulnerabilities and malicious parts of packages used to create an application. This option enables us to scan the images before running or building them and to get a vulnerability report.

    Prisma scans things and shows all the vulnerabilities and packages that are vulnerable, and which layers, by default, have vulnerabilities. So developers can easily go into the package or a particular layer and make changes to their code. It's very transparent.

    Reporting from Prisma Cloud is very straightforward. We can export reports in CSV format, or we can use the APIs in Prisma to fetch reports. Reporting is very easy and customizable.

    It is also compatible with multi-cloud and hybrid environments. It gives the option to onboard with five clouds: AWS, Azure, Alibaba, Oracle, and GCP. Most of the companies we deal with use parts of various services from different clouds. To provide them with solutions, we need Prisma Cloud, as it helps manage multi-cloud environments.

    A lot of automation capabilities are coming out with the updates, and they are growing day by day. The basic automation covers remediation of alerts, and in live applications we can block malicious activities in the files where the vulnerabilities come across.

    In terms of cloud-native application comprehensiveness, we can integrate various cloud-native applications with Prisma Cloud. We can use Defender to protect workloads or Kubernetes in any native cloud like AWS EKS.

    The CSPM provides the whole asset inventory, where we can see all the services in our cloud environment and how they are working, as well as how the assets are connected to each other and which network is connected. We can see the configuration.

    What needs improvement?

    We face some GUI issues related to new permissions for AWS. So far, we don't have any automation to complete them through the GUI. We have to manually update the permissions. Our customers have faced some issues with that.

    For how long have I used the solution?

    I have been using Prisma Cloud by Palo Alto Networks for more than four years.

    What do I think about the stability of the solution?

    The stability is a nine out of 10.

    What do I think about the scalability of the solution?

    The scalability is a nine out of 10. We just need some of the automations to come around in Prisma.

    How are customer service and support?

    With all the capabilities it has and how comprehensive it is, with CSPM, CWPP, and more, we get help from the technical team at Palo Alto. They help us to get into what Prisma Cloud is and all the capabilities it has.

    Their technical support comes up with good solutions for every difficulty we face.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial deployment is very straightforward, with the help of the technical team and tech support. It's very easy to get into Prisma Cloud. It takes time, one to two weeks, to complete the deployment. Most of our customers are enterprise-level, although we also have small clients.

    The maintenance is mostly handled by Palo Alto teams. The updates are scheduled so that we know at what time they will update and what the new features are. They are good when it comes to updates.

    What's my experience with pricing, setup cost, and licensing?

    I'm on the technical side and not into sales, but Prisma Cloud is better than the native applications when it comes to pricing.

    What other advice do I have?

    I suggest that my customers adopt Prisma for every module. It's the best security platform, where we can provide security for multiple clients without using the native security approach.

    I highly recommend this solution.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Sachin Mishra - PeerSpot reviewer
    Devops consultant at a tech vendor with 51-200 employees
    Real User
    Nov 24, 2023
    Gives us a one-stop shop for managing all clouds, whether public or private
    Pros and Cons
    • "Most of the customers we are tackling have different tools and solutions, like Qualys, Nessus, and vulnerability management assessment solutions. There are plugins for them, and we can integrate Prisma Cloud with them. We can enrich our telemetry with their data and use the predefined correlation rules in Prisma Cloud. That means we have that work done in seconds."
    • "The automation capabilities are growing each day, but the problem is that the updates are not that frequent. There are some services on Amazon that have come out with updates, and Azure is also getting up to date. But Prisma takes some time to follow. There's a time gap that Prisma inherits from these clouds. I understand why it takes some time, but that time should be reduced."

    What is our primary use case?

    There are five pillars of Prisma Cloud, including CWPP for workloads and security posture in the basic configuration. We have also been working with application APIs. These are the areas in which I'm working.

    How has it helped my organization?

    Most of our customers are using multi-cloud or hybrid cloud environments, and the problem they were facing was that they didn't have a one-stop shop for managing all the clouds. For example, Azure has something like that capability, but there are some problems and gaps. Every cloud provider says, "This is our territory, and we can only secure our territory." But the whole idea of Prisma Cloud is that it can take any cloud, whether public or private, bring the accounts on board, and after that, everything is managed by Prisma Cloud.

    Another problem with Azure is that it has very overwhelming alerts, making it hard to manage them in native Azure. With Prisma Cloud, we have different rules and it is easier and more manageable. It is not overwhelming. We can look at its different modules. If we're talking about identity management, we can go to that module and see the identity. That makes things quite manageable with Prisma Cloud.

    When it comes to investigation time, Prisma Cloud has something like 18,000 or 19,000 predefined policies and has remediations as well, so we know what to do or what not to do. It helps reduce investigation time because all those policies are already there. They are the "top" policies, and it provides remediations alongside.

    What is most valuable?

    Most of the customers we are tackling have different tools and solutions, like Qualys, Nessus, and vulnerability management assessment solutions. There are plugins for them, and we can integrate Prisma Cloud with them. We can enrich our telemetry with their data and use the predefined correlation rules in Prisma Cloud. That means we have that work done in seconds.

    We also like the firewalls.

    It also perfectly provides security across multi- and hybrid cloud environments. We use it with multi-cloud environments, and there are five cloud providers supported, including Amazon Web Services, Oracle, GCP, Azure, and Alibaba. Most of the big companies out there are using multi-cloud or hybrid environments, and they share dependencies on different types of cloud.

    The basic idea of Prisma Cloud, and what I like the most, is that it is a managed cloud and everything is easy to do. So we can integrate different cloud-native services. We can use solutions like Defender for Cloud, Azure, and Amazon Inspector and enhance our telemetry using these data lakes. Prisma Cloud is the best for integrating with these cloud-native solutions.

    The automation is good so far. If we look at the Kubernetes runtime environment, there is good automation for that.

    Prisma Cloud is all about a preventative approach, and we can use it for compliance as well.

    We can also integrate it into a CI/CD pipeline, and it can scan different images and containers, such as Kubernetes. Also, when we are loading an account, there are some agents that scan as well. There is Lambda for automation, and, in the first phase—the staging environment—we can have our work done. Pipelining is a continuous process, and the scanning takes place in the previous stage only. It runs in a sandbox environment and gives us all the remediations.

    Sometimes, credentials are hardcoded. We can use the code security module and correlate with the predefined rules provided by Prisma Cloud. We get alerts, and based on these alerts, we can harden the policies for that code.

    And the dashboard provided by Prisma Cloud has capabilities through which we can make alerts visible based on their severity level. We can create a separate dashboard for rules related to medium or high severity. That way, without wasting our time, we get to the medium- and high-level alerts and tackle the things that need attention the most.

    What needs improvement?

    The automation capabilities are growing each day, but the problem is that the updates are not that frequent. There are some services on Amazon that have come out with updates, and Azure is also getting up to date. But Prisma takes some time to follow. There's a time gap that Prisma inherits from these clouds. I understand why it takes some time, but that time should be reduced.

    For how long have I used the solution?

    I have been using Prisma Cloud by Palo Alto Networks for two years.

    What do I think about the stability of the solution?

    The stability is a 10 out of 10.

    What do I think about the scalability of the solution?

    The scalability is also a 10 out of 10.

    We have a team of 25 to 30 people. Our company is based in India, but we have offices in Malaysia, Singapore, and Bangladesh, and we have clients in India and outside of India. Most of them are enterprise-level.

    How are customer service and support?

    Their technical support comes up with great solutions. Every time we call we definitely get a solution.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    It is onboarding in the cloud. There are a lot of documents, but it is quite easy. I'm into training as well, and it is quite easy for me to train my interns on how to onboard accounts to Prisma Cloud. If we are only onboarding one account, it happens in minutes.

    What's my experience with pricing, setup cost, and licensing?

    In terms of price, we have to see the value we are getting for the particular penny we are paying. In that context, Prisma Cloud is a value-back cloud-managed solution; cloud-native solutions are quite expensive. That's why a lot of our clients are shifting from cloud-native to Prisma Cloud: because of its effectiveness and because it is budget-friendly as well.

    What other advice do I have?

    I love Prisma Cloud. It's a one-stop shop for managing cloud security. And it is very easy to use. The dashboard and all the UI are very easy.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Customer Engineer at a tech services company with 501-1,000 employees
    Reseller
    Sep 21, 2023
    Reduces investigation times, offers good preventative measures, and has useful reporting capabilities
    Pros and Cons
    • "The visibility on alerts helps you investigate more easily and see details faster."
    • "The automation must continue to become much smoother."

    What is most valuable?

    We use the CSPM (Cloud Security Posture Management) module that provides good visibility across workloads. The solution in general provides visibility, compliance, and governance across all of our workloads. 

    Prevention along with Prisma Cloud's detection capabilities can be leveraged by deploying Defender on your workloads. Additionally, out-of-the-box rules, like compliance rules, runtime rules, or vulnerability rules can be further created to secure any cloud-native workload.  

    You can identify any access details and over-privileged permissions using the CIEM (Cloud Identity and Entitlement Management) module by running IAM queries.

    You can ingest your Flow Logs to Prisma Cloud and further analyze them using the network queries. You get a detailed view of network flow, configuration details of each resource, mapping of how resources are connected to each other, etc. 

    The cloud identity security and cloud network security capabilities are very helpful.

    Prisma Cloud helps you identify vulnerabilities and misconfigurations in your code by integrating with your VCS (Version Control System) for example GitHub repository. You will get an overview page as well as a detailed view based on the type like vulnerabilities, IAC misconfigurations, secrets, licenses, etc. There are different options available. If you want full visibility, you can also go to the supply chain graph and see these details. It helps in identifying these risks. It also shows the package dependencies that need to be mapped. In a case where a package is dependent on something, both are provided so that you can see the vulnerabilities. That's a good feature. You can further integrate security into our CI/CD pipeline like Jenkins.

    Prisma Cloud provides security that spans multi and hybrid cloud environments. It provides security across AWS, GCP, Azure, Oracle, and Alibaba. We usually engage with customers with workloads across multiple clouds and Prisma Cloud is a good fit for these environments.

    The comprehensiveness of Prisma Cloud for protecting the full cloud-native stack is great. It's a single tool that does everything. When Prisma started off, it was more of a CSPM and CW tool. Now, they have also expanded towards Code Security, which is also increasing. It covers a lot of features in terms of its CNAPP (Cloud-Native Application Protection Platform) capabilities and yet the ease of use is exemplary. It offers great automation as well. It's not just about security, it is also about automating these procedures as much as possible. For example, if you want to deploy Defender, you get auto-defend rules. 

    It supports taking a more proactive approach to Cloud Security. We can modify existing policies or create policies if required and get alerted if there are any security violations. It can be further integrated into third-party solutions, by alerting channels like Slack

    Prisma Cloud provides the visibility and control you need regardless of how complex or distributed your cloud environments become. With it, you can view all of your assets on your cloud account. You can even filter. There are different filters based on the cloud providers, and from there you can filter based on the service that you are looking at. Those are grouped in a particular order so that you can go to those resources. For example, if I want to check for an AWS EC2 instance, once I go there, I can select that instance name and get the config details as well. There is an audit trail if I want to see any changes that have been detected in these resources. It gives me complete visibility to the most granular level.

    Prisma Cloud provides us with a single tool that protects all of our cloud resources and applications without having to manage and reconcile these other security and compliance reports. There is a compliance section. You can even have compliance available out of the box. You can filter the alerts based on the compliance rules. You can further generate a report for a compliance standard by creating an alert rule. You can add your email address and you can get your weekly report sent to you. All of those things are available and customizable. You can do a deep dive for your workloads, as in your VMs, your container, serverless, etc.

    Prisma Cloud provides risk clarity at runtime and across the entire pipeline showing issues as they are discovered during the build phases. If it's colored in red, it indicates there are serious alerts. If it's green, it means it's all good. That's a high-level overview of visibility. However, it also indicates all the risks and categorizes those. 

    Prisma Cloud helped to reduce runtime alerts. You can even create runtime rules. If you want to apply it globally, you can have it for all of your workloads. Once you create these, you will also get alerts for all those runtime rules that you have created for your workloads.

    So far, we've reduced investigation times. The visibility on alerts helps you investigate more easily and see details faster. It helps you investigate similar alerts and take action accordingly. 

    It is one solution that has multiple capabilities. It's not just a CSPM (Cloud Security Posture Management); it has CWP (Cloud Workload Protection), CCS (Cloud Code Security), CNS (Cloud Network Security), and CIEM (Cloud Identity and Entitlement Management) capabilities. Since it's all under one product, we don't have to buy multiple solutions. In that sense, we have saved money.  

    What needs improvement?

    We could not use the data security module. It's not available to our Indian customers.

    The automation must continue to become much smoother. There are automation capabilities, however, there are certain challenges with that as well. The approach we generally take is we have to raise a support ticket and have multiple calls with the support engineers. That takes some amount of time. If it's a POC, proof of concept, or something like that is still fine. However, if it is the customer's production workloads that we are testing, that delays that entire implementation. Errors need to be resolved or there has to be faster support for these aspects.

    At one point, one of our customers was looking for a compliance standard, which is not available out of the box on Prisma Cloud. Maybe not all standards are covered at this point.

    When we face challenges and need to raise a support ticket, it takes time for them to get back to us and investigate the issue. We'd like the process to happen faster. We'd also like to have a dedicated source of support. If you have five or six consecutive issues, you have to follow up across five or six separate tickets. It would be easier if we just had one touchpoint that could manage multiple requests. 

    For how long have I used the solution?

    I've been working with the solution for close to two years. 

    How are customer service and support?

    I've dealt with technical support, They are good, however, the turnaround time is slow. When you are working on a POC, it's fine, however, when you begin to deal with production workloads, issues need to be resolved faster. 

    How would you rate customer service and support?

    Neutral

    What other advice do I have?

    We're an implementation partner. 

    It took me some time, first of all, to understand the product. However, that is important. You need to understand the product, and then get the value. There are different aspects of the product that have different scanning times. Once you onboard, it takes a certain time to get all the details. Also, there will be certain alerts that might not be default alerts. After a certain amount of time, you might have to funnel them. Or, you might want to narrow down to those alerts which are important to you. After that, you'll begin to see the actual value added and to get there, it will definitely take a certain amount of time. 

    I'd rate the solution nine out of ten. 

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner and Reseller
    PeerSpot user
    reviewer1862622 - PeerSpot reviewer
    Security Specialist at a tech services company with 11-50 employees
    Real User
    Jun 20, 2023
    Offers the visibility and control we require, regardless of the complexity or distribution of our cloud environments
    Pros and Cons
    • "Due to the maturity of most companies, security posture management is the most valuable feature."
    • "The solution does not currently support servers for GCP."

    What is our primary use case?

    We utilize all the modules of Prisma Cloud by Palo Alto Networks, and it is fully integrated into the host control manager on GitHub. We employ this solution to achieve complete visibility from the moment we write our ISE to the actual management of the cloud environment. This approach offers a clear view of our security posture, and the container security component provides valuable insights to assist us in our architectural process.

    Our security team is the primary user of the solution, followed by SREs and developers.

    How has it helped my organization?

    Prisma Cloud by Palo Alto Networks offers security that covers various environments. This is crucial as it provides visibility into running processes, allowing for a better assessment of the current security status and giving our knowledge center peace of mind. Moreover, it enables us to leverage all the available modules.

    Prisma Cloud by Palo Alto Networks is highly comprehensive, and I would recommend this solution to anyone due to its complete visibility into the cloud and its efficient deployment process, which makes the solution worth the cost.

    The solution's security automation capabilities, if configured correctly using various playbooks, can introduce different security gates. This automated playbook has the potential to save us 70 percent of the work.

    I would rate Prisma Cloud by Palo Alto Networks a nine out of ten for its proactive approach to cloud security.

    Prisma Cloud by Palo Alto Networks has significantly enhanced the functioning of our organization. Through CIM, we can examine IIM posture to determine the permissions granted to users and the status of all shared entities. Additionally, CSPM provides an accurate inventory of all running elements, which we utilize to bolster our security posture. This allows us to effectively identify various threat levels and obtain a precise overview of the environment.

    Prisma Cloud by Palo Alto Networks is one of the most comprehensive solutions for securing the entire cloud-native development lifecycle, including the build, deploy, and run phases. By integrating with various components within my development cycle, I can access data from different data centers and formulate a security strategy to ensure ongoing protection.

    The solution offers the visibility and control we require, regardless of the complexity or distribution of our cloud environments. This visibility enables us to enhance our security and compliance posture by adhering to the recommendations.

    Prisma Cloud by Palo Alto Networks enables us to integrate security into our CI/CD pipeline and add touchpoints to existing DevOps processes by integrating with the infrastructure code. This allows us to enhance security at various stages of the deployment process. The touchpoints in our DevOps processes are seamless. 

    The solution provides us with a single tool to protect all our cloud resources and applications without the need to manage and reconcile multiple security and compliance reports. It allows us to have a better understanding of our environment, from the infrastructure code to the cloud, providing a more comprehensive picture.

    Prisma Cloud by Palo Alto Networks provides risk clarity at the run and across the entire pipeline showing issues as they are discovered during the build phases. This makes it much easier for our developers to actually take into consideration some of the recommendations that are given.

    The solution has helped us reduce run time alerts and shave down a few issues by 40 percent.

    The solution has reduced alert investigation times because we can gather all the necessary information for investigation in one place.

    Prisma Cloud by Palo Alto Networks has saved us approximately 20 million shillings.

    What is most valuable?

    Due to the maturity of most companies, security posture management is the most valuable feature.

    What needs improvement?

    The data container component can be improved since it lacks intuitiveness. Therefore, we need to thoroughly comprehend the tool in order to utilize it effectively.

    The number of cloud providers in terms of data security needs improvement. The solution does not currently support servers for GCP.

    For how long have I used the solution?

    I have been using Prisma Cloud by Palo Alto Networks for around three years.

    What do I think about the stability of the solution?

    Prisma Cloud by Palo Alto Networks is stable. Any issues we have are usually resolved within a few hours.

    What do I think about the scalability of the solution?

    Prisma Cloud by Palo Alto Networks is scalable.

    Which solution did I use previously and why did I switch?

    We transitioned from using EDR solutions, and after testing several options that necessitated extensive configuration, we ultimately switched to Prisma Cloud by Palo Alto Networks, which provided a balanced solution.

    How was the initial setup?

    The initial setup is straightforward. The first time I deployed the solution, it took around three hours, but now I can do it in under an hour. The deployment is usually done through APIs, and we can also employ the production code to deploy containers.

    What about the implementation team?

    The implementations are completed in-house.

    What's my experience with pricing, setup cost, and licensing?

    The licensing structure is highly comprehensive. Although the cost can be high, the value is worth the price tag.

    Which other solutions did I evaluate?

    We evaluated Wiz.

    What other advice do I have?

    I give Prisma Cloud by Palo Alto Networks a nine out of ten for its ease of use, value, and support.

    One Prisma engineer or security person with training is able to maintain the solution. For our mature organization, we utilize all of Prisma Cloud by Palo Alto Networks tools.

    I recommend Prisma Cloud by Palo Alto Networks. The solution is easy to use and intuitive for the most part. The licensing is comprehensive and straightforward, and the modules can be easily integrated to improve our development.

    In Africa, many people do not typically associate the cloud with security due to the prevalence of on-premises security solutions. However, upon utilizing Prisma Cloud by Palo Alto Networks, we have come to realize that it is an excellent and secure tool.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    reviewer2540838 - PeerSpot reviewer
    Technical Engineer at a tech services company with 1,001-5,000 employees
    Real User
    Top 20
    Sep 17, 2024
    Helped us to gain the confidence that we can proactively monitor a cloud environment or a repository
    Pros and Cons
    • "Visibility and control are the most utilized features. A dashboard is available to us where we can view different categories. We can see any IAM-related risks, any discovered vulnerabilities, any incidents, or any network-level issues."
    • "The Application Security dashboard was not as user-friendly as the Cloud Security dashboard."

    What is our primary use case?

    I have onboarded AWS environment accounts for some clients and some online hosted repositories on third-party platforms.

    We currently have four modules. We have Application Security, Runtime Security, and Cloud Security. The latest one is Data Security, but I have only been using the other three modules.

    How has it helped my organization?

    I have mostly onboarded accounts. I have not used its other features much. I am aware of the environment dashboard that we get after 24 to 48 hours of scanning. The suggestions that they give are in a curated manner. We can see what steps we can take to minimize risk or remove critical or high-level vulnerabilities. This categorization based on severities helps us to prioritize which risks need to be remediated first.

    It helps us to prioritize. We can see what is the scenario at the network level, identity level, or Internet exposure level. On the basis of these categories and on the basis of severity, we get the whole cloud security posture of the environment and also the suggestions.

    It has helped save some time. The customer environment can be very vast, and the use cases can vary. A startup environment or beginner-level cloud environment is easy to check manually, but for users who have been using cloud environments for three or four years, manual checks are not efficient. Prisma Cloud saves time and costs. We are able to give a much more informative review of the cloud environment.

    Prisma Cloud is a cloud-native application protection platform. That is what we showcase to our potential customers. It has helped us to gain the confidence that we can proactively monitor a cloud environment or a repository. One of my recent use cases was related to the repository. The establishment of trust is there, and the extent of cloud security services has also rapidly increased for our organization. This offering has been a great pillar for our organization.

    It not only provides the risks and misconfigurations; it also includes compliance, so the industry-level standards are also monitored.

    I started onboarding environments only two or three months ago. After the first scan, I could see the cloud security posture on the dashboard. In some cases, I could see misconfigurations and some package-level vulnerabilities. They were all categorized on the basis of severity. I discovered all these things. Out of them, some issues were commonly found. We are able to resolve them in the easiest manner. Considering the number of issues that it discovered, it would have taken us months to monitor all the events manually. The customer environment keeps changing and the requirements also change, so the cloud security posture also changes. Prisma Cloud scans on a regular basis and saves a lot of time.

    The visibility level that it provides is the best. It is not restricted or limited to a few attacks or vulnerabilities. Every day, any type of attack can happen. There can be an attack of any severity. We are able to see all the possible incidents and all the possible issues in the environment. It has made us proactive, so our confidence has also improved.

    The dashboard gets updated on a real-time basis. The first time, it takes 24 to 48 hours. After that, the latest scan is always available. It is consolidated. We get a detailed and comprehensive view from Prisma Cloud. It is easily accessible from the command center.

    Prisma Cloud has saved us time. It helps us to fulfill our commitments. Without Prisma Cloud, it would take us double time to deliver to our customers what they want.

    I believe it covers the containers and host-level security. It does provide information about how many hosts are in the environment and how many containers are deployed on Prisma Cloud. It tells us if any of the containers or hosts are affected and by which vulnerability. A comprehensive view of all that is available. We can see package-level vulnerabilities for PHP packages, Python packages, etc.

    What is most valuable?

    Visibility and control are the most utilized features. A dashboard is available to us where we can view different categories. We can see any IAM-related risks, any discovered vulnerabilities, any incidents, or any network-level issues. So, visibility and control are the most utilized parts. We can also view possible remediation or suggestions for each of the issues.

    What needs improvement?

    I recently onboarded some of the repositories, and for that, the issues were categorized into four types. The view was not very easy to understand. The Application Security dashboard was not as user-friendly as the Cloud Security dashboard. The Application Security dashboard can be improved in terms of UI. The categories provided should be helpful for the ones who are using it for the first time.

    Other than this, I do not have any areas for improvement. I am a new user. I entered the domain of cloud security only six months ago. Before that, I was in a different domain. As of now, I see Prisma Cloud as an excellent tool.

    For how long have I used the solution?

    I have been using Prisma Cloud in my current job role for the last six months.

    What do I think about the stability of the solution?

    It is stable. I have not had any issues.

    What do I think about the scalability of the solution?

    I have not faced any limitations.

    How are customer service and support?

    I have not interacted with their support.

    Which solution did I use previously and why did I switch?

    I have not worked with any similar solution previously.

    How was the initial setup?

    It was already installed when I joined. I only had to ask for some admin access, which was configured by the internal team in the organization, and my account was easily onboarded. 

    The client account onboarding was also seamless. So far, we have onboarded five to ten accounts. Regarding the number of users, we provide limited access because it is a matter of cloud security. Overall, there are five to ten users, which also includes customers with view-only access.

    Which other solutions did I evaluate?

    It was already here when I joined.

    What other advice do I have?

    I would absolutely recommend Prisma Cloud for cloud security posture management. It is great for onboarding cloud accounts. It is also good for onboarding repositories to improve application security.

    I would rate Prisma Cloud a ten out of ten.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    Vijay Shankar Maurya - PeerSpot reviewer
    Cloud Security Engineer at a tech vendor with 51-200 employees
    Real User
    Nov 14, 2023
    Great visibility, helpful UI, and excellent support staff
    Pros and Cons
    • "We are provided with a single tool to protect all of our cloud resources and applications without having to manage and reconcile compliance reports."
    • "When there are updates, whether daily, weekly, or monthly, it needs configuration or permission adjustments. There is no automation for that, which is too bad."

    What is our primary use case?

    The solution is integrated with cloud environments such as Azure, Alibaba, and Oracle. After integrating, we do check the network logs, including what are the config logs or configuration issues clients are facing. We see what their cloud requirements are. There are email use cases specific to the modules, and we do have visibility over the entire cloud environment. We handle vulnerability management and can block according to the rules and policies. 

    We can manage identities as well, right down to a particular machine. 

    How has it helped my organization?

    We've been able to solve various problems. It's helped with cloud security. It problem solves for threat detection and compliance. 

    It's helped clients with cloud security. When it comes to the financial aspect, we have clear visibility into what is going on, and we have a clear idea of how we can inspect and prevent issues. 

    What is most valuable?

    It offers full visibility.

    There is auto-remediation capability with this solution. 

    It offers threat detection across multi-cloud environments. Many clients are using hybrid setups and different clouds in India. When it integrates, it's helpful in gaining visibility across the entire environment.

    It is comprehensive. It's very easy to define rules and auto-remediation. It's basically one click. It's great for protecting the full cloud-native stack. 

    The security automation capabilities are very good. It's played an important role with auto-remediation, which is important to the automation process. We can decide how we want to respond as well. We can arrange logs and alerts. All of this can be automated. 

    It allows us to take a preventative approach to security. When I started with Prisma, we had sessions about how we could work with the capabilities. We have a lot of features in Prisma Cloud. The UI has improved and helped us gather information about vulnerabilities and compliance issues.

    The build, deploy, and run lifecycle is good. We have particular pipelines, and we have out-of-the-box policies defined. We can see what is going on. We can move faster within the environment with it. 

    It provides complete microservices that we can check on a micro level. The solution provides visibility and control regardless of how complex or distributed our cloud environments become.

    The solution enabled us to enter our CI/CD pipeline and touchpoints into existing processes. It provides us with a good backbone. 

    We are provided with a single tool to protect all of our cloud resources and applications without having to manage and reconcile compliance reports. It can fetch the reports for us. We have APIs and pretty refined plugins to get the reports. We can get it all from the console. We can also schedule reporting. The third-party integrations are very helpful.

    The runtime policy is very helpful. We can define runtime rules and go through alerts or blockages. It's one of the best parts of the solution. It's reduced the number of alerts, sometimes by 80% to 90%, depending on the situation.

    With the amount of visibility we get, we've been able to reduce alert investigation times. We can investigate if we need to, or we can make custom answers to specific alerts. Depending on your level of expertise in the tool, it barely takes any time at all. If you understand the case, if you already know the type of answer, you can put it in. With Prisma, we've been able to reduce investigation times by 80%.

    While, as a cloud security engineer, I can't say how much money it saves, I can see the credit, and it looks like less money is spent.

    What needs improvement?

    When there are updates, whether daily, weekly, or monthly, it needs configuration or permission adjustments. There is no automation for that, which is too bad. 

    For how long have I used the solution?

    I've been using the solution for two years. 

    What do I think about the stability of the solution?

    This is a very stable product. 

    What do I think about the scalability of the solution?

    Prisma users are increasing day by day. We have a team of around 12 people using the solution. We have a variety of clients coming onto Prisma, and we work to help them become more compliant using the solution. 

    It's very scalable and very easy to use. 

    How are customer service and support?

    We used technical support during deployment, and they were very good. Technical support is awesome. 

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I haven't really worked with other tools. I started with Prisma Cloud.

    How was the initial setup?

    The initial setup is pretty straightforward. We had good support to help with learning and the capabilities of the solution. 

    The training took two to three weeks. The deployment would take around two to three days. 

    There isn't too much maintenance. There are updates. There's nothing other than that. 

    What about the implementation team?

    Prisma's support helped with the deployment. 

    What other advice do I have?

    We are a Palo Alto partner.

    After using the solution for about two years, I would rate it nine out of ten so far. 

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Buyer's Guide
    Download our free Prisma Cloud by Palo Alto Networks Report and get advice and tips from experienced pros sharing their opinions.
    Updated: December 2025
    Buyer's Guide
    Download our free Prisma Cloud by Palo Alto Networks Report and get advice and tips from experienced pros sharing their opinions.