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reviewer1720275 - PeerSpot reviewer
Solutions Architect at a insurance company with 51-200 employees
Real User
Top 5
Their replication across sites and response time are excellent
Pros and Cons
  • "We've been using FlashArray's snapshot for backups. Their replication across sites and response time are also excellent."
  • "When we were doing some tests, we found that there was an I/O freeze when they were switching the controller."

What is our primary use case?

FlashArray is our main repository for all our VMware.

What is most valuable?

We've been using FlashArray's snapshot for backups. Their replication across sites and response time are also excellent.

What needs improvement?

When we were doing some tests, we found that there was an I/O freeze when they were switching the controller.

For how long have I used the solution?

I've been using FlashArray for a year and a half.

Buyer's Guide
Pure Storage FlashArray
November 2024
Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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What do I think about the stability of the solution?

For our needs, the stability was very good. 

What do I think about the scalability of the solution?

The scalability was also very good.

How was the initial setup?

The installation was pretty straightforward.

What other advice do I have?

I would rate Pure Storage FlashArray eight out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1262520 - PeerSpot reviewer
IT Manager at a consultancy with 51-200 employees
Real User
Simplifies management for capacity-oriented workloads
Pros and Cons
  • "It's very fast and very easy to use. It performs well and is both flexible and compatible. We like it because it's easy to use."
  • "The integration capabilities could be improved."

What is our primary use case?

We use flash storage for VDI architecture and database architecture.

What is most valuable?

It's very fast and very easy to use. It performs well and is both flexible and compatible. We like it because it's easy to use. We transferred our old architecture from hyper storage to all-flash storage. It made our business faster and more connected to our customers.

The dashboard is very friendly. We can see information about IPs and the bandwidth and every host who connects to it — it's very useful.

We really like the easy-to-use GUI.

What needs improvement?

The integration capabilities could be improved.

For how long have I used the solution?

I have been using this solution for roughly three years.

What do I think about the stability of the solution?

Pure Storage FlashArray is a very stable and reliable solution.

What do I think about the scalability of the solution?

In our environment, there are only two nodes. We have three products. Each one has two nodes and they can't extend any further.

How are customer service and technical support?

We haven't needed to contact customer support. 

How was the initial setup?

This solution is very easy to deploy. Deployment took roughly half an hour.

What's my experience with pricing, setup cost, and licensing?

I was not involved with the licensing of this solution.

What other advice do I have?

We recommend this solution to our friends and customers. It's perfect.

Overall, on a scale from one to ten, I would give this solution a rating of nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Pure Storage FlashArray
November 2024
Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Systems Engineer at a tech services company with 501-1,000 employees
Real User
We can quickly add more shelves and drives with larger sizes
Pros and Cons
  • "It simplifies the overall management. We don't have to worry about storage anymore."
  • "Most of our upgrades have not been as smooth as they should have been."
  • "Having something native in the Pure Storage ecosystem would make it integrated and in one single company, and we wouldn't have to work with multiple organizations."

What is our primary use case?

All of our production and development workloads run on Pure Storage.

How has it helped my organization?

It simplifies the overall management. We don't have to worry about storage anymore. The solution mostly works. We used to have to babysit our previous storage system, such as managing the volumes and looking at the capacity to predict when we would we eventually run out of space. All of these things used to be challenges with our previous system. After moving to Pure Storage, we don't have to worry about them too much. We have defined our policies once, then things mostly work.

What needs improvement?

Most of our upgrades have not been as smooth as they should have been. The latest problem, which we are currently dealing with as of today, is after the latest upgrade, utilization ran out because of the system's space. It is consuming more than it should. The deduplication and compression are not happening in time. The quality is always behind, and Pure Storage acts like it is a bug, and they have a new version that has a fix for it. So, it often goes into a cycle. Then, you keep upgrading, then the new upgrade may have some other problem.

FlashArray is more geared towards bigger, organic workloads where our real need has been around other backups. While it has its own snapshot concept, it should have a separate backup system similar to what Commvault provides. Having something native in the Pure Storage ecosystem would make it integrated and in one single company, and we wouldn't have to work with multiple organizations. This is an area that we have already discussed with our account team.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

In general, the stability has been perfect. The primary worry for stability is upgrades. The system works unless you touch it, then there are a ton of upgrades.

What do I think about the scalability of the solution?

We can quickly add more shelves and drives with larger sizes, which is perfect. The whole concept of keeping it all modular is definitely new.

How are customer service and technical support?

While the technical support is good, they are not as good as we would like them to be. We often have to get our account team involved, who are stars. This always solves the problem. Support is available 24/7, but sometimes not as detail-oriented in investigating problems. E.g., we get our Account Team involved to manage the engineers involved and figure out what the problem was. Support is not perfect.

Which solution did I use previously and why did I switch?

We were previously on legacy storage systems. After moving to Pure Storage, our stability and performance both drastically improved.

How was the initial setup?

The setup is straightforward. We recently added two more areas to our ecosystem, and the setup was phenomenal.

What about the implementation team?

We used a reseller for the deployment named SHI, and our experience with them was good.

What was our ROI?

For one of our systems, the data reduction which was initially anticipated when we bought the FlashArray was lower than that expected production when we moved over.

What's my experience with pricing, setup cost, and licensing?

Pure Storage is expensive. It comes with features, so you get what you pay for. It is expensive compared to our old storage systems, but from the amount of human effort that you have to pay to babysit a storage system, it reduces that. I don't know if the TCO is reduced, but it's not a concern for us.

The guaranty that Pure Storage provides when you purchase it doesn't meet the overall capacity needs to provide extra storage, if needed. Thus, it is not meeting our expectations.

What other advice do I have?

You get what you pay for; it is expensive, but it works. Therefore, I would recommend using Pure Storage.

I don't use the predictive performance analytics too much.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Engineer at CSG Systems
Real User
Lowered latency and we see a constant response time
Pros and Cons
  • "It has improved my organization because now have lower latency, we get fewer complaints from customers, and we see a constant response time."
  • "I would rate this solution an eight because we have had outages. The commit times went very high in the database. The whole array went down so our customers were down for around eight hours. This was a very big outage which could have been our fault because we didn't do the upgrade in time."

What is our primary use case?

We use this solution for our database, log store, and for the file system.

How has it helped my organization?

It has improved my organization in the way that now we have lower latency, we get fewer complaints from customers, and we see a constant response time. 

What is most valuable?

Compared to VMware, it has two to three times better performance. 

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

In terms of stability, we have had two outages. Pure Storage helped up resolved it quickly. Since then we haven't had any issues. 

How are customer service and technical support?

Their technical support is good. We had issues that they resolved quickly. 

Which solution did I use previously and why did I switch?

We switched because we had a lot of issues with our previous storage solution. 

How was the initial setup?

This initial setup was straightforward. After we launched it, it was very simple to move the old to the new. It didn't take much time. 

What other advice do I have?

I would rate this solution an eight because we have had outages. The commit times went very high in the database. The whole array went down so our customers were down for around eight hours. This was a very big outage which could have been our fault because we didn't do the upgrade in time. 

Disclosure: PeerSpot has made contact with the reviewer to validate that the person is a real user. The information in the posting is based upon a vendor-supplied case study, but the reviewer has confirmed the content's accuracy.
PeerSpot user
DevManag32ea - PeerSpot reviewer
Development Manager at Moreton Bay Technology
Real User
It helps to simplify storage because it has an easy front-end to access everything
Pros and Cons
  • "It helps to simplify storage because it has an easy front-end to access everything."
  • "I would like to get a weekly report of how our storage has been used, and if there is any storage sitting there not being used."

What is our primary use case?

We sell a SaaS offering of the storage to our customers. We use the storage as our main storage and also as our backup storage.

How has it helped my organization?

You don't have to go and buy your own storage. You can get your storage access within two minutes, which is great, because it is a lot quicker for our team to get the servers up and running. It provides access to the systems that we want to give access to.

What is most valuable?

  • Cheaper
  • Quicker
  • Easy to access if we need to obtain backups.
  • It helps to simplify storage because it has an easy front-end to access everything.

What needs improvement?

This may be available, but we are not using it. I would like to get a weekly report of how our storage has been used, and if there is any storage sitting there not being used.

What do I think about the stability of the solution?

I have not had it go down yet, so stability is good.

What do I think about the scalability of the solution?

I have never had a problem getting more storage, so scalability seems pretty good.

How was the initial setup?

The initial setup is straightforward. Though, I have now passed this task onto the tech team to do.

What's my experience with pricing, setup cost, and licensing?

Speak to an account manager and get the right deal.

What other advice do I have?

I would definitely look at Pure Storage. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
it_user187086 - PeerSpot reviewer
Associate Infrastructure Manager at a tech services company with 10,001+ employees
Real User
Very good product but it needs more effective de-duplication techniques

What is most valuable?

Flash Reduce - The data reduction methods employed by the Pure Storage array is one of the best that I have seen.

How has it helped my organization?

The Flash Reduce feature makes use of data de-duplication techniques which in turn reduces the amount of storage required thus reducing the need to procure additional storage.

What needs improvement?

With the introduction of Albireo technology and 81x data de-duplication reduction, Pure Storage better start looking at more effective de-duplication techniques.

For how long have I used the solution?

I used the Pure Storage All Flash Array over an eight month period.

What was my experience with deployment of the solution?

None whatsoever. The implementation partner was very efficient and knowledgeable.

What do I think about the stability of the solution?

An initial issue was encountered which had no business impact and was resolved after a firmware upgrade.

What do I think about the scalability of the solution?

None whatsoever. The product functions as designed.

How are customer service and technical support?

Customer Service:

The business partner performing the support/customer service is very knowledgeable and they even perform weekly visits to determine if all is well.

Technical Support:

Technical support is very helpful and the relevant Subject Matter Experts (SMEs) are readily available globally.

Which solution did I use previously and why did I switch?

Yes, the cost of the previous product (fibre channel array) versus the cost of an all flash array differs drastically. We were pleasantly surprised that we received fibre channel pricing for an all flash array.

How was the initial setup?

The array setup was very simple. In fact it was one of the simplest implementations I have ever experienced. The installation interface is self-explanatory, even a novice could perform the install.

What about the implementation team?

A vendor team performed the installation with the assistance of an in-house team. The vendor team performed the installation very professionally and have a wealth of knowledge across various vendor platforms.

Which other solutions did I evaluate?

Yes, we also looked at EMC, VMAX, and Oracle FS1.

What other advice do I have?

This is a very good product at a very good price, with very good support.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user326337 - PeerSpot reviewer
it_user326337Customer Success Manager at PeerSpot
Consultant

Have you seen any progress with the solution's de-duplication techniques since you wrote this review?

See all 2 comments
reviewer1750026 - PeerSpot reviewer
Intertecno Co-Founder at a tech services company with 1-10 employees
Real User
Reliable, with excellent replication
Pros and Cons
  • "The most valuable feature is replication."
  • "Areas for improvement would be the financial operations. In the next release, I would like to see a NAS protocol included."

What is most valuable?

The most valuable feature is replication.

What needs improvement?

Areas for improvement would be the financial operations. In the next release, I would like to see a NAS protocol included.

For how long have I used the solution?

I've been working with this solution for two years.

What do I think about the stability of the solution?

This is a very stable solution.

How are customer service and support?

Technical support is very good.

What's my experience with pricing, setup cost, and licensing?

There are some additional costs.

What other advice do I have?

I would rate this solution as ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SystemEne60c - PeerSpot reviewer
System Engineer at a tech services company with 51-200 employees
Real User
Good performance, high speed, and it's easier for administrators to manage
Pros and Cons
  • "The performance is very good."
  • "Storage. There could be better storage."

What is our primary use case?

We use the on-premise deployment model of this solution for the bank. We use AWS as our cloud provider. 

How has it helped my organization?

High speed has been an improvement for our organization.

We are using the private cloud version. I run it on vSphere, vCenter, and vRealize. 

It benefits our IT organization in the way that it's easier for the administrators to manage. 

What is most valuable?

The performance is the most valuable feature. 

What needs improvement?

There could be better storage.

What do I think about the stability of the solution?

I like this storage because it is very easy.

What do I think about the scalability of the solution?

Scalability is good. 

How are customer service and technical support?

I haven't needed to use support. My employees say their support very good.

How was the initial setup?

The initial setup was easy and straightforward.

What's my experience with pricing, setup cost, and licensing?

I don't know the exact cost but it's around $1,000.

What other advice do I have?

The team that worked with this program say it's a very good program, so I'd recommend it.

My coworkers say it's very good, so I would give this a nine out of ten. For me, no product ever gets a ten, because nothing is perfect.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
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Updated: November 2024
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Buyer's Guide
Download our free Pure Storage FlashArray Report and get advice and tips from experienced pros sharing their opinions.