We primarily use the solution for general block storage. Usually, the storage product owners are the users.
Enterprise Account Executive at a computer software company with 11-50 employees
Reliable and user-friendly with good technical support
Pros and Cons
- "It's just very easy for general block storage."
- "The file functionality could be better."
What is our primary use case?
What is most valuable?
It's just very easy for general block storage. Generally, the ease of use is what customers comment on. It's very user-friendly.
The initial setup is very straightforward.
Scalability is possible. You can expand the solution.
The stability and reliability are great.
Technical support has been helpful in general.
What needs improvement?
The solution needs an integrated NAS platform, file platform. The file functionality could be better.
For how long have I used the solution?
I've been dealing with the solution for a couple of years.
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Pure Storage FlashArray
January 2025
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What do I think about the stability of the solution?
The solution is stable and reliable. The performance is good. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
We find the product to be quite scalable. If a company needs to expand it, it can do so.
The solution is extensively used. Likely usage will increase in the future.
How are customer service and support?
Technical support is great. They are helpful and responsive. We're quite satisfied with the level of support they offer customers.
Which solution did I use previously and why did I switch?
I used to work with Hitachi and switched to this product for ease of use and for performance.
How was the initial setup?
The initial setup is very straightforward and simple. It's not overly complex.
The actual startup and deployment take about half a day.
What was our ROI?
From an ROI standpoint, if you consider compression and de-duplication and all that, you get a pretty good ratio.
What's my experience with pricing, setup cost, and licensing?
The pricing of the product is very competitive to others in the market for Flash and NVMe storage. That covers the cost of hardware and support.
What other advice do I have?
I'm a reseller.
I'd advise potential users to try it out and consider it as an option.
I'd rate the solution at a nine out of ten based on the overall performance, scalability, and reliability.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Implementation and Support Engineer at PRACSO S.R.L.
An amazing solution with an outstanding reputation
Pros and Cons
- "Pure Storage is extremely reliable — it's never failed."
- "On a couple of occasions, the waiting time for an upgrade has been pretty substantial."
What is our primary use case?
We use this solution to assist with our on-premise database workloads; In conjunction with our Oracle database and SQL server database.
Within our organization, there are roughly four people using this solution.
What is most valuable?
Pure Storage has been of great value to us as it provides us with a lot of great tools, especially for monitoring and capacity planning.
Also, Pure Storage is extremely user-friendly.
What needs improvement?
The solution itself is pretty solid. Perhaps the time available for selecting upgrades or for scheduling things could be improved. On a couple of occasions, the waiting time for an upgrade has been pretty substantial.
In the next release, I would like for them to support file systems on the lower-end models, like the X-10 or X-20.
What do I think about the stability of the solution?
Pure Storage is extremely reliable — it's never failed.
What do I think about the scalability of the solution?
I have increased the capacity during working hours with no impact on production at all.
How are customer service and technical support?
Their technical support is excellent. Once we raise a ticket, they respond very quickly. Even better, their support is proactive. In most cases, they are the ones contacting us, not the other way around.
How was the initial setup?
The initial setup was extremely simple. It takes about half an hour to get it up and running.
What's my experience with pricing, setup cost, and licensing?
Our licensing is on a yearly basis. They have a standardized fee; it's been the same price for 10 years straight. I am happy with the price — I think it's good.
What other advice do I have?
I trust them — their reputation is outstanding. Pure Storage is an amazing solution. I would totally recommend this technology. Overall, on a scale from one to ten, I would give Pure Storage a rating of ten.
If you're skeptical, there is a free demo that you can use to test it in your environment. Just give it a try, test out all the features, and experiment.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Pure Storage FlashArray
January 2025
Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Customer Support Manager at a tech services company with 51-200 employees
It's very fast, easy to use, and the cloud-based management is good
Pros and Cons
- "The simplicity of it. The performance is good, but the simplicity is the best thing. Storage management is quite complex, but Pure Storage is easy to manage."
- "I would like some performance analytics which go deeper than today. It should be specific to some hosts and applications. This would be good."
What is our primary use case?
It's a high performance storage array. We want some deals regarding replication and stretch cluster.
How has it helped my organization?
In our case, we are not using it for us. So, it helps us to go to customers and provide the full stack solution. So, we provide storage from Pure Storage.
What is most valuable?
It's very fast, easy to use, and the cloud-based management is good.
The simplicity of it. The performance is good, but the simplicity is the best thing. Storage management is quite complex, but Pure Storage is easy to manage.
What needs improvement?
I would like some performance analytics which go deeper than today. It should be specific to some hosts and applications. This would be good.
It is quite difficult to read documentation and get documentation. To get some things on the web, it is really easy. However, I would to have some in-depth information about how the product is working.
From an API point of view, it's quite a complex product.
What do I think about the stability of the solution?
We have it in our labs, so it's not in a production environment.
What do I think about the scalability of the solution?
Scalability is okay. We can scale it quite high if we want. This is what we have seen on some projects, which is good,
How was the initial setup?
To set it up is quite easy. When you know how it works, it's really easy. You can set it yourself without any problems. Plug it in, the software updates, and that's it.
What about the implementation team?
We had a guy from Pure Storage helping us and sharing skill sets. This way, they could know our stuff and we could know their stuff.
What other advice do I have?
Test it, get familiar with it, then decide whether to purchase it.
I don't have any experience with predictive performance analytics yet.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Network Specialist at a tech vendor with 1,001-5,000 employees
It simplifies the connection between our infrastructure and storage
Pros and Cons
- "The most valuable feature is how it simplifies the management of the SAN."
What is our primary use case?
We use the space and optimize the makeup of the storage products.
How has it helped my organization?
It simplifies the connection between our infrastructure and storage.
What is most valuable?
The most valuable feature is how it simplifies the management of the SAN.
What do I think about the stability of the solution?
The product has made our infrastructure more stable and simplified.
What do I think about the scalability of the solution?
I have not had any issues with scalability.
Which solution did I use previously and why did I switch?
In the past, we had Lenovo. With the Pure Storage, it improved and simplified our connections.
How was the initial setup?
The initial setup was very simple. We put it on the rack, switched it on, and it worked.
What about the implementation team?
We use a reseller for the integration. We had a good experience with them.
What was our ROI?
We have seen a $15,000 ROI.
The total cost of ownership is not that much lower for flash than SSD.
What's my experience with pricing, setup cost, and licensing?
I would prefer that they lower their pricing.
Which other solutions did I evaluate?
We only considered Pure Storage.
My company stays focused with one solution (product) for approximately three years. Then, every three years, we make discussion whether to keep the solution or not.
What other advice do I have?
I would recommend Pure Storage, as it is well-established. It also simplifies and optimizes the right space.
The predictive performance analytics are good.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior IT Systems Administrator at a tech vendor with 501-1,000 employees
The GUI is very easy to use and intuitive
Pros and Cons
- "The GUI is very easy to use and intuitive."
- "Non-disruptive upgrades: You can upgrade at anytime without worry."
- "Very stable; no worries about how much it can handle."
- "I would like some form of QoS implemented. As a service provider, it would be beneficial to have it."
What is our primary use case?
Production storage for a lot of virtual machines. As a service provider, it is very important to have something with this much performance.
How has it helped my organization?
- Cuts VM deployment down to seconds.
- Cuts latency under MS.
- Amazing performance.
- Very stable; no worries about how much it can handle.
What is most valuable?
- Non-disruptive upgrades: You can upgrade at anytime without worry.
- The GUI is very easy to use and intuitive.
What needs improvement?
I would like some form of QoS implemented. As a service provider, it would be beneficial to have it.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
General Manager at PRACSO S.R.L.
They have a complete replication set, including near-zero RTO and zero RPO
Pros and Cons
- "I like FlashArray's ActiveCluster as well as its snapshot and cloning capabilities."
What is our primary use case?
We use FlashArray for proofs of concept and to bring the clients our infrastructure to test them. We have six clients using the solution. Most of them are using the ActiveCluster configuration.
What is most valuable?
I like FlashArray's ActiveCluster as well as its snapshot and cloning capabilities. The performance is extremely good. They have a complete replication set, including near-zero RTO and zero RPO. FlashArray integrates with all the new microservices technologies. It integrates with many products like Oracle, Cisco, Veeam, and Rubrik.
For how long have I used the solution?
I've been using FlashArray for four years.
What do I think about the stability of the solution?
FlashArray is highly stable. We don't have very many tickets in our support system. The non-disruptive upgrade works fine. We did a lot of this work for our clients without any problems. The flash disks are solid. In fact, we have very few issues with this infrastructure.
What do I think about the scalability of the solution?
Scalability doesn't require much work. The expansions are immediately used. We install more disks, which are automatically assigned to the volumes and the files.
How are customer service and support?
Pure support is very proactive. They monitor our infrastructure in real-time, so they respond before we even open a ticket.
How was the initial setup?
Deploying FlashArray is fast and straightforward. We can deploy the infrastructure in half an hour, but installing all the other things takes about two hours to provide the disk to the host. We don't need any help. We integrate the infrastructure with other vendors like Cisco, Veeam, Microsoft Hyper-V, etc., and it works fine. We only need one engineer to deploy FlashArray, but we have three Pure-certified engineers on our team.
What's my experience with pricing, setup cost, and licensing?
Pure Storage doesn't have licenses. You buy the hardware, and all the software is included. The price of FlashArray is very competitive.
What other advice do I have?
I rate Pure Storage FlashArray 10 out of 10. If you are considering FlashArray, you can try and buy. Most clients who try the solution ultimately buy the product.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Datacenter & Cloud Architect - South America Zone at a manufacturing company with 10,001+ employees
Easy to set up and easy to use, with helpful vendor support
Pros and Cons
- "At this point, I don't know anything that they could provide in a better way."
- "It would be nice to have a better view of the allocated capacity on their Platform as a Service solution because we have to do some manual calculations to understand how much we are going to pay every month to use the storage that is allocated."
What is most valuable?
From the first test that we have conducted, we are very satisfied with this solution.
The interface is easy to use.
At this point, I don't know anything that they could provide in a better way.
What needs improvement?
We are not sure what needs improvement at this time, as we have not started using it in the production environment.
It would be nice to have a better view of the allocated capacity on their Platform as a Service solution because we have to do some manual calculations to understand how much we are going to pay every month to use the storage that is allocated.
For how long have I used the solution?
We are in the process of implementing this solution, but we haven't started using it in the production environment.
How are customer service and technical support?
The vendor was helpful during our implementation.
How was the initial setup?
The initial setup was easy, with help from the vendor.
What about the implementation team?
We have had help from the vendors, they have been very close to us, helping us all the way.
Which other solutions did I evaluate?
We decided to go with the Pure Storage solution because of the business model that they presented to us.
What other advice do I have?
We have hired Pure Storage and a distributor to help out at the beginning but mostly we deal with Pure Storage directly.
I would rate Pure Storage FlashArray a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sever Engineer at a healthcare company with 11-50 employees
Drives down costs and allows us to migrate servers from one data center to another but they should always be improving IOPS speed
Pros and Cons
- "Having fast storage allows actual servers to perform in high capacity so we don't have slowdowns on our applications."
- "As long as they always improve on IOPS speed, that's all we're really looking for. The faster the storage can be the more we can do speed of application and speed of use."
What is our primary use case?
We use the on-premises deployment model of this solution. Our primary use case is for virtualization.
How has it helped my organization?
Having fast storage allows actual servers to perform in high capacity so we don't have slowdowns on our applications.
It benefits our IT organization in the way that it drives down costs, allows us to migrate servers from one data center to another, and gives the flexibility that having bare metal servers wouldn't allow.
We run VMware on Pure and our main driver was for cost and performance.
What is most valuable?
The most valuable feature is the speed.
We are taking advantage of the VMware integrations developed by Pure.
What needs improvement?
As long as they always improve on IOPS speed, that's all we're really looking for. The faster the storage can be the more we can do speed of application and speed of use.
What do I think about the stability of the solution?
The stability seems good. It doesn't go down very often.
How are customer service and technical support?
I haven't contacted their technical support firsthand.
Which solution did I use previously and why did I switch?
At the time we were evaluating a whole bunch of different solution platforms, and a lot of times it came down to use case, workload, and cost.
We are using this solution in conjunction with EMC. We might still be using both for different workloads.
What about the implementation team?
We used a reseller for the integration.
What other advice do I have?
I would rate it a seven out of ten. It's a solid product but all products can improve. It's technology, it's not always going to do what you need it to do. It can go down from time to time, but it's been pretty solid so far.
I would advise someone considering this solution to talk to a Pure Storage engineer to see if it fits your needs.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
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Updated: January 2025
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