Try our new research platform with insights from 80,000+ expert users
Implementation and Support Engineer at PRACSO S.R.L.
Real User
An amazing solution with an outstanding reputation
Pros and Cons
  • "Pure Storage is extremely reliable — it's never failed."
  • "On a couple of occasions, the waiting time for an upgrade has been pretty substantial."

What is our primary use case?

We use this solution to assist with our on-premise database workloads; In conjunction with our Oracle database and SQL server database.

Within our organization, there are roughly four people using this solution.

What is most valuable?

Pure Storage has been of great value to us as it provides us with a lot of great tools, especially for monitoring and capacity planning.

Also, Pure Storage is extremely user-friendly. 

What needs improvement?

The solution itself is pretty solid. Perhaps the time available for selecting upgrades or for scheduling things could be improved. On a couple of occasions, the waiting time for an upgrade has been pretty substantial. 

In the next release, I would like for them to support file systems on the lower-end models, like the X-10 or X-20. 

What do I think about the stability of the solution?

Pure Storage is extremely reliable — it's never failed.

Buyer's Guide
Pure Storage FlashArray
November 2024
Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.

What do I think about the scalability of the solution?

I have increased the capacity during working hours with no impact on production at all.

How are customer service and support?

Their technical support is excellent. Once we raise a ticket, they respond very quickly. Even better, their support is proactive. In most cases, they are the ones contacting us, not the other way around.

How was the initial setup?

The initial setup was extremely simple. It takes about half an hour to get it up and running. 

What's my experience with pricing, setup cost, and licensing?

Our licensing is on a yearly basis. They have a standardized fee; it's been the same price for 10 years straight. I am happy with the price — I think it's good.

What other advice do I have?

I trust them — their reputation is outstanding. Pure Storage is an amazing solution. I would totally recommend this technology. Overall, on a scale from one to ten, I would give Pure Storage a rating of ten. 

If you're skeptical, there is a free demo that you can use to test it in your environment. Just give it a try, test out all the features, and experiment.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Network Engineer at Altura Credit Union
Real User
The encryption is its most valuable feature
Pros and Cons
  • "Because of the encryption, we have different storage and the encryption can go over both."

    What is our primary use case?

    We use it for our financial core storage.

    It has been a good product. It has a lot of good features on it.

    How has it helped my organization?

    Because of the encryption, we have different storage and the encryption can go over both. Therefore, we are NCA compliant.

    The solution has minimized the time involved in managing and administrating our storage.

    It has helped by shrinking our space requirements.

    What is most valuable?

    The encryption is its most valuable feature.

    The solution’s inline deduplication and compression are pretty good.

    Its ability to simplify storage seems good.

    What do I think about the stability of the solution?

    The stability is very good. It has been stable.

    What do I think about the scalability of the solution?

    The scalability is very good.

    How are customer service and technical support?

    The technical support is very good.

    Which solution did I use previously and why did I switch?

    We need the encryption at REST. That is why they wanted this solution.

    What about the implementation team?

    We used an integrator, Jack Henry, for the deployment.

    What's my experience with pricing, setup cost, and licensing?

    The cost has room for improvement.

    Which other solutions did I evaluate?

    We evaluated Pure Storage, Nimble, and Dell EMC.

    What other advice do I have?

    Look into Pure Storage because it seems to be a good solution. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Pure Storage FlashArray
    November 2024
    Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
    816,406 professionals have used our research since 2012.
    PeerSpot user
    Senior IT Systems Administrator at a tech vendor with 501-1,000 employees
    Real User
    The GUI is very easy to use and intuitive
    Pros and Cons
    • "The GUI is very easy to use and intuitive."
    • "Non-disruptive upgrades: You can upgrade at anytime without worry."
    • "Very stable; no worries about how much it can handle."
    • "I would like some form of QoS implemented. As a service provider, it would be beneficial to have it."

    What is our primary use case?

    Production storage for a lot of virtual machines. As a service provider, it is very important to have something with this much performance.

    How has it helped my organization?

    • Cuts VM deployment down to seconds. 
    • Cuts latency under MS. 
    • Amazing performance. 
    • Very stable; no worries about how much it can handle.

    What is most valuable?

    • Non-disruptive upgrades: You can upgrade at anytime without worry.
    • The GUI is very easy to use and intuitive. 

    What needs improvement?

    I would like some form of QoS implemented. As a service provider, it would be beneficial to have it.

    For how long have I used the solution?

    One to three years.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user277047 - PeerSpot reviewer
    Lead Storage Engineer and Architect at a tech company with 1,001-5,000 employees
    MSP
    It currently doesn't support NAS storage (CIFS and NFS), but the dashboard provides everything needed in a single view.

    What is most valuable?

    The dashboard of the product provides a lot of value to the administrator. It provides everything needed in a single view.

    How has it helped my organization?

    The product improved the organization functions by increasing system response time and productivity. Before the product was installed, applications ran poorly, and slow, which affected the productivity of the workforce. Once the product was in use, the applications ran quickly, and the workforce did not encounter any bottlenecks and became more productive.

    What needs improvement?

    The product could improve by providing the capability to support NAS storage – CIFS and NFS. Currently, the product only supports block storage (SAN).

    For how long have I used the solution?

    The solution has been in place for three years.

    What do I think about the stability of the solution?

    There weren’t any issues encountered other than firmware upgrades that needed to take place.

    What do I think about the scalability of the solution?

    The capacity we needed did not cause any issues with scalability. However, fairly large companies may have issues expanding. The controllers are limited to a certain amount of storage. When that capacity limit is reached on what the controllers can handle, another set of controllers will be needed to compensate for the additional storage.

    How are customer service and technical support?

    Customer Service:

    Their support and customer service is excellent. They monitored our storage arrays and knew about issues we had when they were reported. They assisted and made themselves available for some work where help was needed.

    Technical Support:

    I would rate their level of support an 8/10. Only because issues require escalation during off hours, but they do respond when issues are escalated.

    Which solution did I use previously and why did I switch?

    The technology the company had were from two competing vendors, but none had flash storage. This was the first time the company ever used flash storage.

    How was the initial setup?

    The deployment was very quick. It is one of the easiest storage equipment to implement.

    The initial setup was very simple. The storage array comes very compact with minimum amount of hardware so it’s not bulky equipment which gets delivered in pallets. The setup instructions are extremely easy.

    What about the implementation team?

    The product was installed by the vendor’s SE. Their level of expertise was a solid 10/10.

    What was our ROI?

    There was a case study on the product. The work performed by four people is now capable of being performed by one person because of the applications running faster.

    What's my experience with pricing, setup cost, and licensing?

    All the software is included in the hardware at no additional cost , unlike some of the other storage vendors who charge for certain features such as encryption, replication, etc.

    Which other solutions did I evaluate?

    We looked at the other offerings from existing vendors but we took advantage of the free POC and also the special introductory rate.

    What other advice do I have?

    Based on my experience with the product, I would recommend it. I have never experienced an outage with the product or had any support that was below excellent. But there are other products in the market which compete well, however, I do not have any experience with the other products’ pricings and support.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user516489 - PeerSpot reviewer
    it_user516489Sr. Director Engineering Operations & IT Infrastructure at a tech services company with 501-1,000 employees
    Real User

    Having an integrated NAS in a Pure Storage array would be an excellent thing to have. We have been using Pure for about 2 years now and haven't had any issues. It is giving us about 5:1 Dedupe along with all the performance improveents.

    SeverEngd3fe - PeerSpot reviewer
    Sever Engineer at a healthcare company with 11-50 employees
    Real User
    Drives down costs and allows us to migrate servers from one data center to another but they should always be improving IOPS speed
    Pros and Cons
    • "Having fast storage allows actual servers to perform in high capacity so we don't have slowdowns on our applications."
    • "As long as they always improve on IOPS speed, that's all we're really looking for. The faster the storage can be the more we can do speed of application and speed of use."

    What is our primary use case?

    We use the on-premises deployment model of this solution. Our primary use case is for virtualization. 

    How has it helped my organization?

    Having fast storage allows actual servers to perform in high capacity so we don't have slowdowns on our applications.

    It benefits our IT organization in the way that it drives down costs, allows us to migrate servers from one data center to another, and gives the flexibility that having bare metal servers wouldn't allow.

    We run VMware on Pure and our main driver was for cost and performance.

    What is most valuable?

    The most valuable feature is the speed. 

    We are taking advantage of the VMware integrations developed by Pure. 

    What needs improvement?

    As long as they always improve on IOPS speed, that's all we're really looking for. The faster the storage can be the more we can do speed of application and speed of use.

    What do I think about the stability of the solution?

    The stability seems good. It doesn't go down very often. 

    How are customer service and technical support?

    I haven't contacted their technical support firsthand. 

    Which solution did I use previously and why did I switch?

    At the time we were evaluating a whole bunch of different solution platforms, and a lot of times it came down to use case, workload, and cost. 

    We are using this solution in conjunction with EMC. We might still be using both for different workloads. 

    What about the implementation team?

    We used a reseller for the integration. 

    What other advice do I have?

    I would rate it a seven out of ten. It's a solid product but all products can improve. It's technology, it's not always going to do what you need it to do. It can go down from time to time, but it's been pretty solid so far.

    I would advise someone considering this solution to talk to a Pure Storage engineer to see if it fits your needs. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Unix and storage manager at a comms service provider with 1,001-5,000 employees
    Real User
    Reliable, easy to use solution that enables high performance
    Pros and Cons
    • "Technical support is excellent. I've had very good responses from technical support. We had a couple of cases where we needed support. Some of the communications were purely over email and some has been an actual call to the service desk."
    • "There are scenarios with very specific functionality around VMware integration particularly to do with the way we'd like to manage LUNs in VMware. The tools are pretty good but there's room for improvement there."

    What is our primary use case?

    We've been using this solution for four years. We are on-prem with Pure and we are not using any of Pure's off-prem product. We do have experience with a variety of storage in AWS. For us, it's still two very different things, we like Pure Storage because our key business systems are still on-prem. It's been extremely reliable and gets the job done. 

    Our primary use case is for Oracle databases, data warehouses, and mission critical apps. 

    How has it helped my organization?

    This solution has improved my organization because we can easily snapshot and share the same storage platform for non-production production and so we've been able to get very high performance from non-production environments as well. 

    What is most valuable?

    The ability to seamlessly and easily upgrade storage capacity and upgrade to a completely new generation of the array are the most valuable features. 

    What needs improvement?

    There are scenarios with very specific functionality around VMware integration particularly to do with the way we'd like to manage LUNs in VMware. The tools are pretty good but there's room for improvement there. 

    For how long have I used the solution?

    Three to five years.

    What do I think about the stability of the solution?

    In the early days, we had issues with stability right up to an actual crash during an upgrade. That was three and a half years ago and since then there's been a dramatic improvement. We've found the product to be extremely reliable. 

    What do I think about the scalability of the solution?

    Scalability is near excellent. In terms of provision capacity, a total footprint is over 400 terabytes provisioned out to systems in my organization. 

    How is customer service and technical support?

    Technical support is excellent. I've had very good responses from technical support. We had a couple of cases where we needed support. Some of the communications were purely over email and some has been an actual call to the service desk. 

    Which other solutions did I evaluate?

    We considered different products from Dell EMC and NetApp. We didn't choose Dell EMC because it was a cost issue. For NetApp, there was an ease of use difference and we felt that Pure Storage was an easier product for our team to use. We chose Pure Storage primarily because of its combination of performance and ease of use. 

    What other advice do I have?

    I would rate this solution as a nine because of the scalability and upgrade flexibility. 

    I would advise someone considering this solution to take the opportunity to take a look at the product. Take a demo and actually run through day to day operations and see how easy and reliable it is. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    DeputyEx7942 - PeerSpot reviewer
    Deputy Executive Officer at a transportation company with 5,001-10,000 employees
    Real User
    Our VDI performance latency has been reduced to microseconds

    What is our primary use case?

    We use it for VDI.

    How has it helped my organization?

    We used to run VDI under other storage. The performance wasn't great, but when we moved to Pure we got less than a few microseconds in performance. Latency is the most important aspect for us.

    What is most valuable?

    The performance.

    What needs improvement?

    We would always like to see higher performance, and lower pricing is always better. In general, they're going in the right direction.

    What do I think about the stability of the solution?

    It's very stable and it's very fast. In general, a lot of times VDI with our older system was up and down. Sometimes we ran into performance bottlenecks. Pure helps stabilize things, at least from a storage perspective, to stabilize the I/O performance.

    What do I think about the scalability of the solution?

    We haven't reached the stage yet, specifically on VDI, where we have to scale.

    How are customer service and technical support?

    Technical support is great. They make it simple.

    Which solution did I use previously and why did I switch?

    Our previous solution was slow. We ran into a lot of I/O bottlenecks. I had wanted to get Pure into our environment for a few years. They lowered the price to the point that the price-to-performance fit our budget.

    How was the initial setup?

    The initial setup was straightforward, very fast. We had done a PoC before.

    What about the implementation team?

    We used a reseller, ePlus. They worked closely with Pure, with their engineers.

    What was our ROI?

    When users don't call wanting to kill me, that's ROI. The internal VDI performance was bad and, from an IT perspective, we had unsatisfied customers. Our ROI is that we don't get angry customers calling to say the solution doesn't work.

    What's my experience with pricing, setup cost, and licensing?

    The price-to-performance is good. I looked at Pure about three to four years back, but the price-to-performance wasn't right for us. Now, it's right.

    What other advice do I have?

    Try a PoC. Work up a PoC and you will really see a performance improvement.

    For our purposes, Pure doesn't really simplify storage. We just needed the performance for VDI. Our enterprise system is on another storage system.

    Overall, I would rate Pure at nine out of ten. I'm leaving them room for improvement but, so far, we are satisfied with Pure Storage.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Federal Civ/Intel Engineering Lead at a tech vendor with 1,001-5,000 employees
    Real User
    Pure Storage vs. XtremIO

    Doing It Again: How Would I POC XtremIO and Pure?

    We began our hands-on exploration of all-flash arrays in September 2013, and for all intents and purposes, the testing has never really concluded. If I knew then what I know now, I would have conducted a number of tests quickly during the official “Proof of Concept” (POC) phases.

    All of the below tests are worth doing on the named products, as well as other similar products that official support the actions. Some tests particularly target a product architecture. Where applicable, I’ll note that. As with any storage array, the best and first test should be running real data (day-to-day workloads) atop it. The points build upon that being implied.

    1. Capacity: Fill It Up!

    This test is most practically focused on Pure Storage and its history and architecture. At the same time, the concept is worth processing with XtremIO.

    In 2013 and before, Pure’s array dashboard showed a capacity bar graph that extended from 0% to 100%. At 80%, the array gave a warning that space was low, but failed to indicate the significance of this threshold. The code releases up to that point put an immediate write throttle on processing when the array passed that threshold. In short, everything but reads ground to a halt. This philosophy of what percentage truly is full was reassessed and redefined around the turn of the year to better protect the array and the user experience.

    Pure’s architecture still needs a space buffer for its garbage collection (GC), which I believe is guarded by the redefinition of “full”. However, I have heard of at least one user experience where running near full caused performance issues due to GC running out of space (even with the protected buffer). If you’re testing Pure, definitely fill it up with a mix of data (especially non-dedupe friendly data) to see how it goes in the 80’s and 90’s.

    For XtremIO, it’s a conceptual consideration. I haven’t filled up our array, but it doesn’t do anything that requires unprotected buffer space, so the risk isn’t particularly notable (feel free to still try!). The thing here is to think about what comes next when it does get full. The product road map is supposed to support hot-expansion, but today it requires swinging data between bricks (i.e. copy from an array of 1 x-brick to 2 x-bricks, 2 x-bricks to 4 x-bricks, etc).

    2. Diversify & Observe: Block Sizes

    Pure and XtremIO use different block sizes for deduplication and process those block sizes differently as well. Services and applications similarly use different block sizes when writing down to arrays. Microsoft Exchange favors 32KB blocks, while SQL Server tends toward 64KB blocks. Down the line, backup applications and jobs often times use blocks ranging from 256KB to 512KB. OS and miscellaneous writes stay on the smaller end around 4KB (or less).

    Since Pure takes a bigger block size and then looks for duplicate patterns of various lengths, larger blocks like backup jobs have the potential to raise latency. It’s simple physics as I mentioned in the previous post–finding matching cards in 100 decks takes longer than finding them in 2 decks (take the analogy for what its worth). Your environment may not create any issues for a Pure array, and Pure arrays, code, and hardware may have moved beyond that by now, but test and verify.

    XtremIO uses a fixed block size so bigger blocks don’t affect how its deduplication processes data. Everything is chopped down to 4KB (pre-3.0) or 8KB (3.0+) blocks. The thing to observe here is how deduplication and compression works. With the same data on both arrays (Pure & XtremIO), which provides the better data reduction? What are the trade-offs, if any, for that advantage?

    3. Patch & Reboot: High Availability

    My experiences with array software updates have almost always involved the words “non-disruptive”. In fact, since 2006 and our first EMC CLARiiON CX300, I can’t recall an update that required downtime. Sure, they recommended it and things were slower during updates, due to write-cache disabling, but one storage controller/processor was always online and serving data. Furthermore, in the storage array realm, “high availability” is pretty much a given. As the saying goes, though, “trust but verify”.

    When you get your POC arrays, I’d recommend making sure that you can go through a software update during your evaluation. If the vendor doesn’t have one releasing during your POC, ask to have the POC unit loaded with the previous, minor revision of the code/software. Then, with your data fully loaded on it, schedule a time to perform that Non-Disruptive Update (NDU). This also provides the benefit of testing out the technical support experience with Pure and EMC Support (or any vendor).

    Pure probably has an equivalent to this command, but you can also perform additional fail-over testing of XtremIO arrays by logging into the XMS CLI and running the following commands to see how an HA event is handled:

    • Open two SSH sessions to the XMS
    • In one session, run the following command. It repeats every 15 seconds. Open the XMS GUI to see more real-time data at the array level.
      show-targets-performance frequency=15
    • Observe/verify that traffic is flowing down all initiators evenly
    • In the second session, run the following command. Note that this will take a controller out of service (and may affect performance or availability).
      deactivate-storage-controller sc-id=2
    • Watch the first SSH session and the GUI for the effects of the fail over (recommend waiting five minutes at least before re-activating)
    • In the second session, run the following command to reactivate the controller:
      activate-storage-controller sc-id=2
    • Observe/verify that traffic returns to an even flow across all initiators

    If real-world data on your array doesn’t generate at least 10,000 to 20,000 IOPS, I recommend running IOmeter on a few array-connected servers to create additional load. Four VMs/servers running IOmeter with the following characteristics provided roughly 34,o00 IOPS in my experiments.

    • Fully random I/O
    • Two disks checked per VM (in different datastores; mostly just to see how IOPS patterns affected different volumes)
    • Four outstanding IOPS
    • Access Specification on VM 1: All-In-One
    • Access Specification on VM 2: All-In-One
    • Access Specification on VM 3: 4K / 25% Read (OS simulation, heavy writes)
    • Access Specification on VM 4: 64K / 50% Read (SQL simulation)

    4. Other Stuff: It Depends

    This last part entirely depends on your environment and how you intend to use a new all-flash array. If you are fully virtualized like we are, look at the best practices, recommendations, and supported features. Compare your backup solution and architecture with array support. Do you need things like transportable snapshots for Veeam Backup & Replication, for example? If you use snapshots, how do you create, export, and delete them? Make sure any APIs that you use (or want to use) are supported.

    At the end of the day, every environment and every use case is different. Relationships also matter, so your account team and VAR may sway your feelings toward, or away from, a given product. If all of the above tests go smoothly, smaller things like the UI and implementation process may make or break it. Or if you find the chinks in both products’ armor, support may be winning vote.

    Either way, near the end of your evaluation, take some time to step back and write down the results and the pro’s/con’s to both or all of the products tested. Chances are you’ll find what matters to your organization on the page when you do.

    Read more here

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user238743 - PeerSpot reviewer
    it_user238743Mid Market Geo Territory Manager at a tech company with 10,001+ employees
    Vendor

    I can't speak to the specific POC mentioned above or in the prior comments and why the parameters were set the way they were, but I have been part of several POCs and our recommendation is to ALWYAS use IDC's recommended parameters for testing an All Flash Array, which include filling the array up entirely and then wiping not once, not twice, but three times.

    See all 3 comments
    Buyer's Guide
    Download our free Pure Storage FlashArray Report and get advice and tips from experienced pros sharing their opinions.
    Updated: November 2024
    Product Categories
    All-Flash Storage
    Buyer's Guide
    Download our free Pure Storage FlashArray Report and get advice and tips from experienced pros sharing their opinions.