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Systems Engineer at a tech services company with 501-1,000 employees
Real User
We can quickly add more shelves and drives with larger sizes
Pros and Cons
  • "It simplifies the overall management. We don't have to worry about storage anymore."
  • "Most of our upgrades have not been as smooth as they should have been."
  • "Having something native in the Pure Storage ecosystem would make it integrated and in one single company, and we wouldn't have to work with multiple organizations."

What is our primary use case?

All of our production and development workloads run on Pure Storage.

How has it helped my organization?

It simplifies the overall management. We don't have to worry about storage anymore. The solution mostly works. We used to have to babysit our previous storage system, such as managing the volumes and looking at the capacity to predict when we would we eventually run out of space. All of these things used to be challenges with our previous system. After moving to Pure Storage, we don't have to worry about them too much. We have defined our policies once, then things mostly work.

What needs improvement?

Most of our upgrades have not been as smooth as they should have been. The latest problem, which we are currently dealing with as of today, is after the latest upgrade, utilization ran out because of the system's space. It is consuming more than it should. The deduplication and compression are not happening in time. The quality is always behind, and Pure Storage acts like it is a bug, and they have a new version that has a fix for it. So, it often goes into a cycle. Then, you keep upgrading, then the new upgrade may have some other problem.

FlashArray is more geared towards bigger, organic workloads where our real need has been around other backups. While it has its own snapshot concept, it should have a separate backup system similar to what Commvault provides. Having something native in the Pure Storage ecosystem would make it integrated and in one single company, and we wouldn't have to work with multiple organizations. This is an area that we have already discussed with our account team.

For how long have I used the solution?

Three to five years.
Buyer's Guide
Pure Storage FlashArray
February 2025
Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
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What do I think about the stability of the solution?

In general, the stability has been perfect. The primary worry for stability is upgrades. The system works unless you touch it, then there are a ton of upgrades.

What do I think about the scalability of the solution?

We can quickly add more shelves and drives with larger sizes, which is perfect. The whole concept of keeping it all modular is definitely new.

How are customer service and support?

While the technical support is good, they are not as good as we would like them to be. We often have to get our account team involved, who are stars. This always solves the problem. Support is available 24/7, but sometimes not as detail-oriented in investigating problems. E.g., we get our Account Team involved to manage the engineers involved and figure out what the problem was. Support is not perfect.

Which solution did I use previously and why did I switch?

We were previously on legacy storage systems. After moving to Pure Storage, our stability and performance both drastically improved.

How was the initial setup?

The setup is straightforward. We recently added two more areas to our ecosystem, and the setup was phenomenal.

What about the implementation team?

We used a reseller for the deployment named SHI, and our experience with them was good.

What was our ROI?

For one of our systems, the data reduction which was initially anticipated when we bought the FlashArray was lower than that expected production when we moved over.

What's my experience with pricing, setup cost, and licensing?

Pure Storage is expensive. It comes with features, so you get what you pay for. It is expensive compared to our old storage systems, but from the amount of human effort that you have to pay to babysit a storage system, it reduces that. I don't know if the TCO is reduced, but it's not a concern for us.

The guaranty that Pure Storage provides when you purchase it doesn't meet the overall capacity needs to provide extra storage, if needed. Thus, it is not meeting our expectations.

What other advice do I have?

You get what you pay for; it is expensive, but it works. Therefore, I would recommend using Pure Storage.

I don't use the predictive performance analytics too much.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
ComputeS90b1 - PeerSpot reviewer
System Administrator at a financial services firm with 1,001-5,000 employees
Real User
Enabled us to store more for a cheaper price and has simplified storage
Pros and Cons
  • "We can store more for a cheaper price as opposed to paying for larger devices and larger rack spaces which get outdated sooner and which we'd have to change every two years. It simplifies storage for us."
  • "I would rate this solution an eight. To make it a ten it would have to be a little cheaper."

What is our primary use case?

We have bare-metal boxes now so we are thinking of going Cloud. We have to have a hybrid solution because we're closer to the financial industry and we have regulations that require us to have on-premise systems. In that case, we would go with Pure Storage.

How has it helped my organization?

Now we can store more for a cheaper price as opposed to paying for larger devices and larger rack spaces which get outdated sooner and which we'd have to change every two years. It simplifies storage for us. 

There has been a reduction in the total cost of ownership. We did a cost analysis before buying Pure Storage. Now with Pure Storage, our developers work a lot faster and more efficiently which has definitely improved our productivity.

What is most valuable?

The most valuable features are the speed, cost, and that we get the best value for the money. 

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

It is stable. 

Which solution did I use previously and why did I switch?

We switched solutions because we were looking to expand our storage and we looked at various options. We were having an issue with our previous solution in that we had to continuously upgrade solutions and had restrictions of creations of new environments. 

What about the implementation team?

We used an integrator for the deployment.

Which other solutions did I evaluate?

Dell EMC was another vendor we looked at. 

What other advice do I have?

I would rate this solution an eight. To make it a ten it would have to be a little cheaper. We want to restrict the data set that's required to be on-premise to be kept on-premise and the rest to be moved to the cloud so that we just pay for what we use. 

If you're looking into Pure Storage I would definitely recommend Pure Storage if you have a need of having something on-premise. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Pure Storage FlashArray
February 2025
Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
Manager of IT Department at Office of Technical Inspection in Poland
Real User
Simple initial setup, reactive support, and simple management
Pros and Cons
  • "The management is simple in Pure Storage FlashArray."
  • "We need to add more storage in Pure Storage FlashArray with the cluster mode activated for us to have better performance."

What is our primary use case?

We are using Pure Storage FlashArray for data backups.

What is most valuable?

The management is simple in Pure Storage FlashArray.

What needs improvement?

We need to add more storage in Pure Storage FlashArray with the cluster mode activated for us to have better performance.

For how long have I used the solution?

I have been using Pure Storage FlashArray for approximately one year.

What do I think about the stability of the solution?

The solution is stable with low vulnerabilities.

How are customer service and support?

The support is very good they quickly react to problems.

Which solution did I use previously and why did I switch?

We previously used a Hitachi hybrid storage solution with both traditional storage and flash storage.

How was the initial setup?

The initial setup is very simple.

What about the implementation team?

We have two administrators that support this solution.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is not expensive.

What other advice do I have?

I rate Pure Storage FlashArray a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1356243 - PeerSpot reviewer
Soporte TI at a university with 1,001-5,000 employees
Real User
Easy to set up and deploy with a good user interface
Pros and Cons
  • "Support has been helpful."
  • "We would like to be able to connect to data tape for backup, specifically to the LTO backups."

What is most valuable?

The experience has been very good so far for the company. It's very fast and it's very easy to configure the storage. 

It's very efficient. 

The snapshot feature is great. It's very easy to apply. You can see present error applications by going back using snapshot. It's very good for the company.

We haven't had any problems with it in the time we've used it.

I like the user interface.

Support has been helpful.

We have no issues with pricing.

Integration is easy.

The initial setup is simple. It's easy to deploy using the whitepapers on offer. 

The compression is quite good compared to other options.

What needs improvement?

We would like to be able to connect to data tape for backup, specifically to the LTO backups.

For how long have I used the solution?

I've been using the solution for three years. 

What do I think about the stability of the solution?

The stability is good and we haven't had any issues with it. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The scalability is possible. It's pretty simple to just add more storage as needed. We plan to do so next year. Our impression is that it will be an easy process.

We have about 2,000 users at this time. It may even be as high as 10,000 when you factor in academic users. 

How are customer service and support?

Technical support has been good. We haven't had any issues so far with them. We are satisfied with the level of service. 

Which solution did I use previously and why did I switch?

In the past, we had an IBM storage device, however, when we compare this old storage with the Flash Pure, it's just so much better.

How was the initial setup?

The initial setup is very simple. We have experience in using the storage and using the new Flash Pure Storage is even easier. It's quite an intuitive solution, which makes the setup process a breeze. 

It takes about six months to move from old to new storage. 

There are seven people on half that can handle the deployment process. 

What about the implementation team?

Our organization did use an IT consultant to assist us with the implementation. 

What's my experience with pricing, setup cost, and licensing?

The pricing is okay. We pay to license on a yearly basis. It's just a standard fee with no extra costs. 

What other advice do I have?

We are a user and a customer.

While right now we are using an on-premises deployment, we likely will move to the cloud.

I'd rate the solution at a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
TeamLeadc75a - PeerSpot reviewer
Team Lead at a tech services company with 51-200 employees
Real User
A simple, reliable, and high-performance solution for hosting VMware workloads
Pros and Cons
  • "It is easy to deploy and it's all-flash, so it's very fast."
  • "As partners, we should have the option to download the software, rather than have to go back through Pure to obtain it."

What is our primary use case?

We are a system integrator and this is one of the solutions that we provide for our clients.

For our most recent customer, this solution is being used to host VMware workloads in an on-premises deployment.

How has it helped my organization?

Our customer has been able to migrate some of their cloud services back on-premises, which is of benefit because they were having some performance issues in the cloud.

What is most valuable?

The most valuable feature of this solution is its simplicity.

It is easy to deploy and it's all-flash, so it's very fast.

What needs improvement?

As partners, we should have the option to download the software, rather than have to go back through Pure to obtain it.

What do I think about the stability of the solution?

This solution seems to be fairly reliable. I haven't had any issues personally, or outages or anything of that nature.

What do I think about the scalability of the solution?

The flash array scales up well, but it doesn't really scale-out. I think that's more where Pure's FlashBlade comes into play. You'd have to replace it with the next model up controller, in order to scale.

How are customer service and technical support?

I haven't had much to do with technical support. Typically, we'll deploy it for our customer and hand it over, and then they'll manage it from there.

Which solution did I use previously and why did I switch?

Prior to this solution, our customer used Dell EMC, but there were several problems. They were not happy with it because of the performance of the array, and also the complexities around engaging the support teams. Their solution had also reached end-of-life, so they had to move to a new platform anyway. Ultimately, they wanted to move to something simpler than their existing platform, so they moved to Pure.

How was the initial setup?

This initial setup and deployment are pretty straightforward.

For the setup, it is very simple to populate the information. We had a workbook that was provided by Pure to give to the customer to gather all of the details. That made the implementation very straightforward.

The one thing that was a little bit annoying was the fact that we still had to come back through Pure to get the software. A lot of our other partners, we can just download it ourselves, and as long as we've got the process, we can go and do it ourselves. But, in this scenario, we still had to come back through Pure to actually get the software.

What about the implementation team?

We implement this solution for our customers. We are a partner and we're certified to do deployments.

What was our ROI?

I think that our customer has seen ROI because their existing solution was getting into extended maintenance, so it was costing a lot of money for that service. Also, with less time spent managing that old array, they had more time to do other things.

Which other solutions did I evaluate?

In addition to this solution, our customer considered another Dell EMC option, as well as one by Hitachi. They chose this because of the simplicity, and the fact that it is all-flash meant that they didn't have to worry about performance. 

What other advice do I have?

VMware benefits our IT organization because we are partners, so we deploy VMware services. It also helps our customers make their applications more readily available and reliable.

We are using the VMware plug-in for Pure. It's meant more rapid provisioning of volumes for VMware, and it gives the customer more visibility of the storage.

Both the ease of setup and the reliability of the array makes it quite simple to manage for the customer.

My advice to anybody who is researching this solution is to consider that things are changing a lot in the industry at the moment. So, obviously, looking for things that are going to take less time to manage, are easy to implement, and give a good return on investment are important success criteria.

I would rate this solution a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
IctAndSebb6d - PeerSpot reviewer
ICT and Security Specialist at a comms service provider with 10,001+ employees
Real User
Has a seamless integration into the public cloud, great support, and it's fast
Pros and Cons
  • "The performance and the ever-growing maintenance are the most valuable features of this solution."
  • "In the next release I would like to see integration into other third-party player providers like Google."

What is our primary use case?

We use the hybrid cloud deployment model of this solution and use both AWS and Microsoft Azure as our cloud providers. Our primary use case for this solution is for mixed workloads. 

We are running VMware on Pure. Pure gave us the storage because we're a partner so we're running on it.

How has it helped my organization?

The seamless integration into the public cloud has improved my organization. It also benefits my IT organization in many ways. We sell it, we use it, and it makes us faster.

The joint solution, VMware on Pure, has helped our organization. It's tested a lot of stuff and been put in production. It's also used for customers.

Our organization takes advantage of the VMware integrations developed by Pure, any APIs that are available to be using.

It offers seamless integrations and has made it easy for us to do. It's a simple product.

What is most valuable?

The performance and the Evergreen maintenance are the most valuable features of this solution.

What needs improvement?

In the next release I would like to see integration into other third-party player providers like Google.

What do I think about the stability of the solution?

The stability is excellent. 

What do I think about the scalability of the solution?

The scalability is excellent and is very easy. 

How are customer service and technical support?

Their support is very good, first-class. 

Which solution did I use previously and why did I switch?

We switched to this solution because of the timing. We are using this solution in conjunction with a solution from EMC. 

How was the initial setup?

The initial setup was straightforward. It only took us a couple of days to set it up. It was so simple.

What about the implementation team?

We are an integrator and reseller so we did the implementation ourselves on one team.

Which other solutions did I evaluate?

We also evaluated NetApp. It was between NetApp and Pure. The reason we went with Pure Storage wasn't a technical decision, rather, it was just purely cost and the Evergreen maintenance that Pure provides. It just makes it easier when we have a new drive and a new chassis every three years.

What other advice do I have?

I would rate it a ten out of ten. It's simple. It's got great support and it's fast. It does what it's supposed to do. My advice to someone considering this solution would be to test it and build a proof of concept.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
ITOffice3736 - PeerSpot reviewer
IT Officer at a university with 1,001-5,000 employees
Real User
It was a very simple configuration to integrate the VMs and have them read our storage
Pros and Cons
  • "The predictive performance analytics is a very good feature, as our system is performing better than before."
  • "There are a lot of things to improve."

What is our primary use case?

It is storage for our database system.

How has it helped my organization?

The access in our system is more reliable and provides our users better speed.

What is most valuable?

For flash storage, the speed access is its most valuable feature.

The solution’s inline deduplication and compression is very good.

The predictive performance analytics is a very good feature, as our system is performing better than before.

What needs improvement?

There are a lot of things to improve.

What do I think about the stability of the solution?

They make a reliable storage. We use it as a very critical system, and we don't want any corruption on our system.

Since our design is a high availability design, it can work 24/7.

What do I think about the scalability of the solution?

The product is scalable.

How are customer service and technical support?

The technical support is very fast.

Which solution did I use previously and why did I switch?

Previously, we used Oracle, Hitachi, and SAN storage. We switched because we needed storage that could be accessed and support our system very quickly.

How was the initial setup?

The initial setup was straightforward in configuring the database and storage.

What about the implementation team?

We used a Pure Storage partner for the deployment. They were very good, supportive, and responsive.

Which other solutions did I evaluate?

We evaluated Oracle and Hitachi, but Pure Storage had the better pricing.

What other advice do I have?

The features that we wanted have already been added.

We integrated the product with VMware and vCenter. It was a very simple configuration to integrate the VMs and have them read our storage.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
ChiefTec2f46 - PeerSpot reviewer
Chief Technology Officer at a healthcare company with 1,001-5,000 employees
Real User
Scalable and stable with a great footprint, provides us with a good ROI
Pros and Cons
  • "My rating of Pure Storage is a ten out of ten because of the price for performance and footprint - the overall value."
  • "There's always an opportunity for new feature functionality."

What is most valuable?

My rating of Pure Storage is a ten out of ten because of the price for performance and footprint - the overall value.

What needs improvement?

There's always an opportunity for new feature functionality. It's just a question of what that will be and what does the future look like?

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It's very much a stable product.

What do I think about the scalability of the solution?

It is absolutely scalable to our company's needs.

How are customer service and technical support?

We've used tech support and we have found it to be very favorable.

How was the initial setup?

The implementation process was seamless. It was very quick. It took less than a week to deploy.

What was our ROI?

The return on investment is good, very strong.

What's my experience with pricing, setup cost, and licensing?

In comparison to the competitors, Pure is very price-competitive for the future functionality that it provides.

Which other solutions did I evaluate?

We considered Dell EMC, we looked at Nutanix, Cohesity, IBM, HPE. We ran quite a bit of the gamut.

What other advice do I have?

I would absolutely recommend this product to a colleague. We have no regrets.

We have one person who administers it. We have about 9,000 employees and the IT department has about 300.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Pure Storage FlashArray Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
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Buyer's Guide
Download our free Pure Storage FlashArray Report and get advice and tips from experienced pros sharing their opinions.