Quest NetVault Plus Reviews

Name: Quest NetVault Plus
Brand: Quest Software
Rating: 3.6 (10 reviews)

3.6 out of 5

10 reviews
81% willing to recommend

1,893 followers

What is Quest NetVault Plus?

Quest NetVault Plus is used by organizations for efficient backup in environments such as retail machines, VMware, and virtual servers, including Hyper-V. It supports hybrid environments with Nutanix Xi.

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Quest NetVault Plus is the #25 ranked solution in top Disaster Recovery Software and #48 ranked solution in best Backup and Recovery Software. PeerSpot users give Quest NetVault Plus an average rating of 7.2 out of 10. Based on the analysis of the 10 most recent Quest NetVault Plus reviews, the overall sentiment is positive, with a sentiment score of 7.5. Quest NetVault Plus is most commonly compared to Veeam Data Platform: Quest NetVault Plus vs Veeam Data Platform. Quest NetVault Plus is popular among the large enterprise segment, accounting for 51% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 14% of all views.

Helped 816,406 peers since 2012

Featured reviews

Idayathullah St

Application Server Support Engineer at Microlabs

The corporate backup team controls the product. It takes care of the troubleshooting and maintenance. I use the tool for client and server synchronization purposes only. I have recommended the solution to others. Since it has some drawbacks, people prefer Veeam. Overall, I rate the product a seven out of ten.

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reviewer1640925

System Administrator at a computer software company with 5,001-10,000 employees

We do not subscribe to Quest Premier Support, where they are onsite with you. When we need to contact them, we either call the number or log a ticket online. I would definitely rate their technical support a ten out of ten. The architects that always deal with my tickets are very knowledgeable in the product and understand exactly what's going on. They're able to give us a fix, usually within the same day that they get the ticket. Sometimes, they get a lot of priority tickets, which they act on immediately. This means they're going over and above what it says in the service levels. So, they're exceeding the customers' expectations.

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VIJAY VERMA

IT Manager at Akums Drugs & Pharmaceuticals Ltd.

NetVault is good for every kind of workload and the backup is very robust. We are protecting everything that we have on our servers with it. This is very important for more than one reason. It used to be only in case of accidental deletion, where we could easily recover our data. However, with the arrival of ransomware attacks, it is more important to have a second or third copy of the data. This offers better protection against ransomware. Using NetVault saves us a lot of time. Previously, our people were performing backups manually and it wasn't possible on a daily basis to verify that the backup had been done. However, after deploying this product, everything is done using a single interface. The operator can check the status of each backup, seeing whether the job was successful or there is an issue. When there are problems, the backup manager can assist in resolving them. Everything is fully automated and it saves a lot of time. We back up almost 100 servers every day, and this was something that took too long to do manually. It was not possible on a daily basis. Also, we have five servers that are backed up on an incremental basis, which is something else that cannot be performed manually. The NetVault tool is crucial in our environment and it contains almost everything that a backup solution should have. NetVault provides the latest tools and support for workloads like Acropolis, with virtual machines. Last year, I was searching for a backup solution that supported Nutanix Acropolis and I could not find one. However, after two or three months, I saw on the portal that one has now been provided. After that, I received a demonstration from Quest. With respect to support, there are no challenges and everything is fine.

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Quest NetVault Plus mindshare

Product category:

As of November 2024, the mindshare of Quest NetVault Plus in the Disaster Recovery (DR) Software category stands at 0.9%, up from 0.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Disaster Recovery (DR) Software

Key learnings from peers

Last updated Oct 30, 2024

Valuable Features

Valuable features of Quest NetVault Plus include the ability to search and restore from backups efficiently, a user-friendly web interface for easy access, and powerful reporting for media utilization. Its deployment is simple, while the built-in reports aid in capacity planning. Organizations appreciate the dashboard's comprehensive display and editing flexibility. Stability and email communications about pending tasks enhance the user experience. Snapshots for backup and network access control add to its value.

"If a job is pending, the solution communicates it to us through emails."
"The platform helps us with efficient QoreStor deduplication (DD) capabilities and configuration."
"It has File and SQL backup, which is the main benefit for us."

Room for Improvement

Quest NetVault Plus requires enhancements in areas such as web interface speed, restore accuracy, pricing, and file restoration granularity. Improvements are needed in command-line operations, reporting capabilities, and scheduling options. Software compatibility with hardware, transparency with development teams, and support for additional databases like MongoDB are also desired. Enhancements in SQL backup, storage retention capacity, and image backup features are necessary to meet user expectations and organizational needs.

"The storage capacity is very low."
"The product’s SQL backup plugin needs improvement."
"The initial setup is a little complex."

ROI

Quest NetVault significantly enhanced data protection and disaster recovery. It provided a reliable backup solution, leading to reduced downtime and operational efficiency. Users experienced cost-effective scalability, safeguarding critical information while optimizing both time and resource management. Quest NetVault offered user-friendly features, facilitating seamless integration with existing infrastructure, ultimately contributing to substantial cost savings and bolstering data security protocols. Its dependable performance underpinned organizations' ability to meet stringent backup and recovery demands, generating solid return on investment.

Pricing

Quest NetVault Plus pricing is considered high but offers flexible licensing options tailored to specific needs. Users appreciate the ability to choose component or capacity-based licenses, which allow scaling down to required features and potentially reducing costs. The solution covers a wide range of virtual machines, with one user noting a 12-month contract costing around $1,100 USD for 295 virtual machines. Users find it beneficial for its ability to back up unlimited data.

"The tool is expensive."
"When we purchased four licenses, we were given a very good price. However, it is still on the high side when compared to some other vendors."
"The price of our 12-month contract is approximately $1,500 AUD ($1,100 USD)."

Popular Use Cases

Primary use cases for Quest NetVault Plus include backups for VMware, Hyper-V, and application and database recovery. Users apply it in client environments, retail machines, and hybrid setups using Nutanix Xi. It serves the pharma sector by securing data paths with agents for client and server PCs, handling files in formats like ZIP or EXE. Deduplication and server backups are notable features, enabling users to perform efficient backups across servers and virtual machines.

Service and Support

Users have found Quest NetVault Plus support responsive, with cases typically addressed within 24-48 hours. The support team is knowledgeable, providing clear solutions, often exceeding service level expectations. There's an option to escalate cases if needed. Some users mentioned delays, with rare prolonged cases, suggesting room for improvement. Overall, the support experience is positive, with many expressing satisfaction compared to other tools, highlighting accessible help through calls and ticket logging. No significant technical problems were reported by some users.

Deployment

Quest NetVault Plus's initial setup generally appears straightforward and manageable within a short time frame for many users. Some teams finish deployment within days using fewer personnel, while others require more time and people due to complex configurations. Advanced preparation often aids successful implementation, though some find it challenging due to specific network requirements. Maintenance needs can be high, necessitating daily checks for job failures. It shows a range of ease from straightforward to a more involved process.

Scalability

Some users find Quest NetVault Plus scalable, rating it high, while others face limitations, requiring infrastructure changes. Usage levels vary, with some managing up to 500 clients, relying on a small team. There's a mix of plans for increasing or shifting usage. Users frequently mention administrative challenges, necessitating more compatible servers for scaling. Some plan to expand their infrastructure and acquire more licenses, whereas others aim to transition away.

Stability

Users express mixed sentiments about Quest NetVault Plus stability. Some report excellent stability with minimal issues, rating it seven to nine out of ten. Others experience occasional complications, especially when implementing changes or after Microsoft updates, leading to disruptions like frozen backups. A few mention hardware constraints affecting performance, though errors are promptly fixable. Reports vary from recognizing its robust nature to noting certain hiccups needing resolution, indicating variability in user experiences.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Quest NetVault Plus Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

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Top industries

By visitors reading reviews

Computer Software Company

14%

Real Estate/Law Firm

Retailer

Manufacturing Company

Financial Services Firm

Educational Organization

Non Profit

Government

Construction Company

Performing Arts

Logistics Company

Energy/Utilities Company

Insurance Company

University

Outsourcing Company

Pharma/Biotech Company

Comms Service Provider

Legal Firm

Transportation Company

Healthcare Company

Wholesaler/Distributor

Aerospace/Defense Firm

Hospitality Company

Photography Company

Recreational Facilities/Services Company

Compare Quest NetVault Plus with alternative products

Learn more about Quest NetVault Plus

Quest NetVault Plus is designed for backing up databases, applications, and security logs in hybrid environments. It includes a universal backup system with deduplication and allows data path mapping. Users install a client agent on PCs and a server agent for recovery tasks. Commonly used in industries like pharma, Quest NetVault Plus offers a web interface for network-wide access, dashboards for visualization, and reliable stability and reporting features. While appreciated for its backup management and efficient search capabilities, users desire improvements in its web interface and compatibility.

What are the key features of Quest NetVault Plus?

Efficient Search: Quickly locate tables and databases in backups.
Time-Saving Restoration: Speeds up recovery tasks.
Streamlined Management: Manage backups across different locations easily.
User-Friendly Interface: Offers network-wide access via an intuitive web interface.
Comprehensive Dashboard: Provides clear visibility of backup processes.

What benefits should organizations expect from Quest NetVault Plus?

Stability and Reporting: Reliable backup operations with built-in reporting tools.
Media Utilization: Optimize backup media usage for cost efficiency.
Capacity Planning: Plan for storage needs with detailed reports.
Communication: Stay informed with email notifications on backup status.

In industries like pharma, Quest NetVault Plus is implemented by configuring agents on clients and servers for effective backup and recovery. Its adaptability in hybrid setups with Nutanix Xi enhances server backup management, while its dashboard and reporting capabilities assist in monitoring and optimizing backup workflows across sectors.

Quest NetVault Plus was previously known as NetVault Backup, Quest NetVault, Quest NetVault Backup, BakBone.