MSP360 Backup vs Quest NetVault Plus comparison

MSP360 and Quest Software are both solutions in the Disaster Recovery (DR) Software category. MSP360 is ranked #27 with an average rating of 7.0, while Quest Software is ranked #26 with an average rating of 7.7. MSP360 holds a 0.7% mindshare in DRS, compared to Quest Software’s 0.8% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 81% of Quest Software users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

422 Views
337 Comparison Views

100% willing to recommend

Quest NetVault Plus

Read 10 Quest NetVault Plus reviews

596 Views
372 Comparison Views

81% willing to recommend

MSP360 Backup

Quest NetVault Plus

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 30, 2024

MSP360 Backup and Quest NetVault Plus compete in the data backup solutions market. Quest NetVault Plus is more feature-rich, appealing to customers who prioritize extensive features over cost, while MSP360's competitive pricing and support resonate well with budget-conscious users.

Features: MSP360 Backup offers robust cloud integration, seamless compatibility with popular cloud storage providers, and user-friendly scheduling options. Quest NetVault Plus provides comprehensive backup options, supports diverse platforms, and includes sophisticated data protection for enterprise applications. Quest NetVault Plus is noted for broader functionality suitable for complex infrastructures.

Room for Improvement: MSP360 Backup could enhance its enterprise application support, improve deployment options for larger infrastructures, and expand its current feature set to support more complex environments. Quest NetVault Plus would benefit from simplifying its deployment process, enhancing user interface accessibility, and improving initial setup ease for users with limited technical expertise.

Ease of Deployment and Customer Service: MSP360 Backup's simple deployment model and responsive service are intuitive for businesses new to data management. Quest NetVault Plus requires a more intricate deployment process, better suited for organizations with technical expertise. MSP360 offers straightforward initiation, while Quest NetVault Plus provides extensive support for operational optimization in larger environments.

Pricing and ROI: MSP360 Backup provides cost-effective solutions with flexible pricing, making it suitable for smaller businesses. Quest NetVault Plus, with its higher cost, supports large-scale enterprise environments and offers long-term value through advanced features. MSP360 stands out in affordability, whereas Quest NetVault Plus offers depth in functionality for larger enterprises.

To learn more, read our detailed MSP360 Backup vs. Quest NetVault Plus Report (Updated: January 2025).

Buyer's Guide

MSP360 Backup vs. Quest NetVault Plus

January 2025

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Helped 831,158 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Backup and Recovery

56th

Ranking in Disaster Recovery (DR) Software

27th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (42nd), MSP Backup (3rd)

Quest NetVault Plus

Ranking in Backup and Recovery

50th

Ranking in Disaster Recovery (DR) Software

26th

Average Rating

7.2

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2025, in the Disaster Recovery (DR) Software category, the mindshare of MSP360 Backup is 0.7%, down from 0.8% compared to the previous year. The mindshare of Quest NetVault Plus is 0.8%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Idayathullah St

Application Server Support Engineer at Microlabs

Provides alerts regarding pending jobs, but the storage capacity is very low

The storage capacity is very low. The solution removes all the data in 15 days. We need the history for at least one or two months. I need the history whenever I run Tape. I need the details of the logs. If the details are not captured, it will impact our organization. The product doesn’t provide image backup. It is a big problem. It must be provided in future releases.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"General ease of use and performance of the Windows version is the most valuable feature."

"MSP360 Backup's most valuable feature is its backup interface."

"The most valuable feature of MSP360 Backup is its reliability."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"The solution is easy to access and handles things efficiently."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

More MSP360 Backup pros

"The platform helps us with efficient QoreStor deduplication (DD) capabilities and configuration."

"If a job is pending, the solution communicates it to us through emails."

"Its dashboard is quite well done. When you log into the GUI, you can basically see everything you need to know. There is also the possibility to edit the view as you like, which is great."

"The user interface is good."

"It has File and SQL backup, which is the main benefit for us."

"The interface is very user-friendly."

"The solution allows us to block off our network and only give access to whatever we want."

"Having the web-based interface is important to us because we can access it from any computer in the network, rather than having it installed and available for use only on a specific one."

More Quest NetVault Plus pros

Cons

"The product could be more user-friendly."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"The solution's pricing is very high."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"The restore time could improve. When we had an issue the restore time was lengthy."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

More MSP360 Backup cons

"The stability of the solution is poor."

"The product’s SQL backup plugin needs improvement."

"The interface can be improved. It should be more clear what features are available and make them easy to find."

"There are certain issues with the product that we report to Quest, and we get offered a workaround instead of a fix. There could be better interaction with the development teams, perhaps in terms of transparency."

"In the next version, I would like to see support for the MongoDB database. As it is now, there is no component that works with it and we cannot back the data up using NetVault."

"I would like to see the option of cloud-based management."

"The storage capacity is very low."

"The initial setup is a little complex."

More Quest NetVault Plus cons

Pricing and Cost Advice

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"It provides a good cost savings compared to our previous cloud backup."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"Its pricing needs improvement."

"The solution is expensive."

"I rate the price of MSP360 Backup a seven out of ten."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"Pricing is reasonable although can be quite a large upfront cost."

More MSP360 Backup pricing and cost advice

"The tool is expensive."

"The price of our 12-month contract is approximately $1,500 AUD ($1,100 USD)."

"When we purchased four licenses, we were given a very good price. However, it is still on the high side when compared to some other vendors."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

Construction Company

Financial Services Firm

Computer Software Company

14%

Real Estate/Law Firm

10%

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

See all answers

What is your experience regarding pricing and costs for MSP360 Backup?

I rate the price of MSP360 Backup a seven out of ten.

See all answers

What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

See all answers

What do you like most about Quest NetVault ?

NetVault is a great cloud-ready enterprise backup software for hybrid data centers. Here are some of the things I really like about the solution: It is easy to use right out of the box and scales ...

See all answers

What do you like most about Quest NetVault?

If a job is pending, the solution communicates it to us through emails.

See all answers

What needs improvement with Quest NetVault?

See all answers

Comparisons

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Compared 26% of the time

N-able Cove Data Protection vs MSP360 Backup

Compared 16% of the time

BDRSuite Backup & Replication vs MSP360 Backup

Compared 11% of the time

NinjaOne vs MSP360 Backup

Compared 11% of the time

More MSP360 Backup Competitors

Veeam Data Platform vs Quest NetVault Plus

Compared 46% of the time

Quest Rapid Recovery vs Quest NetVault Plus

Compared 17% of the time

Veritas NetBackup vs Quest NetVault Plus

Compared 13% of the time

vRanger vs Quest NetVault Plus

Compared 8% of the time

Arcserve UDP vs Quest NetVault Plus

Compared 8% of the time

More Quest NetVault Plus Competitors

Product Reports

Buyer's Guide

MSP360 Backup

January 2025

Download MSP360 Backup product report

Buyer's Guide

Quest NetVault Plus

January 2025

Download Quest NetVault Plus product report

Also Known As

Cloudberry Backup

NetVault Backup, Quest NetVault, Quest NetVault Backup, BakBone

Learn More

MSP360

Quest Software

Overview

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

Quest NetVault Plus is used by organizations for efficient backup in environments such as retail machines, VMware, and virtual servers, including Hyper-V. It supports hybrid environments with Nutanix Xi.

Quest NetVault Plus is designed for backing up databases, applications, and security logs in hybrid environments. It includes a universal backup system with deduplication and allows data path mapping. Users install a client agent on PCs and a server agent for recovery tasks. Commonly used in industries like pharma, Quest NetVault Plus offers a web interface for network-wide access, dashboards for visualization, and reliable stability and reporting features. While appreciated for its backup management and efficient search capabilities, users desire improvements in its web interface and compatibility.

What are the key features of Quest NetVault Plus?

Efficient Search: Quickly locate tables and databases in backups.
Time-Saving Restoration: Speeds up recovery tasks.
Streamlined Management: Manage backups across different locations easily.
User-Friendly Interface: Offers network-wide access via an intuitive web interface.
Comprehensive Dashboard: Provides clear visibility of backup processes.

What benefits should organizations expect from Quest NetVault Plus?

Stability and Reporting: Reliable backup operations with built-in reporting tools.
Media Utilization: Optimize backup media usage for cost efficiency.
Capacity Planning: Plan for storage needs with detailed reports.
Communication: Stay informed with email notifications on backup status.

In industries like pharma, Quest NetVault Plus is implemented by configuring agents on clients and servers for effective backup and recovery. Its adaptability in hybrid setups with Nutanix Xi enhances server backup management, while its dashboard and reporting capabilities assist in monitoring and optimizing backup workflows across sectors.

Sample Customers

StratX

intel, Mars, MERK, Microsoft, Uber, Visa

Buyer's Guide

MSP360 Backup vs. Quest NetVault Plus

January 2025

Free Report: MSP360 Backup vs. Quest NetVault Plus

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