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MSP360 Backup vs Quest NetVault Plus comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 30, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
No sentiment score available
Quest NetVault Plus support is generally good, with knowledgeable staff, though some cases take longer for resolution.
 

Room For Improvement

No sentiment score available
No sentiment score available
Users seek a more intuitive interface, faster performance, enhanced restore accuracy, improved export options, and better infrastructure compatibility.
 

Scalability Issues

No sentiment score available
No sentiment score available
Opinions on Quest NetVault Plus's scalability vary, with some users finding it sufficient and others needing infrastructure changes.
 

Setup Cost

No sentiment score available
No sentiment score available
Quest NetVault Plus is costly, but flexible component licensing and capacity-based options help optimize and reduce expenses.
 

Stability Issues

No sentiment score available
No sentiment score available
Quest NetVault Plus exhibits mixed stability, with frequent issues for some but potential high performance under ideal conditions.
 

Valuable Features

No sentiment score available
No sentiment score available
Quest NetVault Plus enables efficient backup management with search features, a user-friendly interface, and snapshot-based backups.
 

Categories and Ranking

MSP360 Backup
Ranking in Backup and Recovery
53rd
Ranking in Disaster Recovery (DR) Software
26th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
15
Ranking in other categories
Cloud Backup (35th), MSP Backup (3rd)
Quest NetVault Plus
Ranking in Backup and Recovery
48th
Ranking in Disaster Recovery (DR) Software
25th
Average Rating
7.2
Reviews Sentiment
7.5
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Disaster Recovery (DR) Software category, the mindshare of MSP360 Backup is 0.8%, up from 0.8% compared to the previous year. The mindshare of Quest NetVault Plus is 0.9%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
Idayathullah  St - PeerSpot reviewer
Provides alerts regarding pending jobs, but the storage capacity is very low
The storage capacity is very low. The solution removes all the data in 15 days. We need the history for at least one or two months. I need the history whenever I run Tape. I need the details of the logs. If the details are not captured, it will impact our organization. The product doesn’t provide image backup. It is a big problem. It must be provided in future releases.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Construction Company
9%
Manufacturing Company
7%
Real Estate/Law Firm
6%
Computer Software Company
14%
Real Estate/Law Firm
9%
Retailer
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about MSP360 Backup?
MSP360 Backup's most valuable feature is its backup interface.
What needs improvement with MSP360 Backup?
The product could be more user-friendly. Its pricing needs improvement as well.
What do you like most about Quest NetVault ?
NetVault is a great cloud-ready enterprise backup software for hybrid data centers. Here are some of the things I really like about the solution: It is easy to use right out of the box and scales ...
What do you like most about Quest NetVault?
If a job is pending, the solution communicates it to us through emails.
What needs improvement with Quest NetVault?
The storage capacity is very low. The solution removes all the data in 15 days. We need the history for at least one or two months. I need the history whenever I run Tape. I need the details of the...
 

Also Known As

Cloudberry Backup
NetVault Backup, Quest NetVault, Quest NetVault Backup, BakBone
 

Overview

 

Sample Customers

StratX
intel, Mars, MERK, Microsoft, Uber, Visa
Find out what your peers are saying about MSP360 Backup vs. Quest NetVault Plus and other solutions. Updated: November 2024.
816,406 professionals have used our research since 2012.