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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Rally Software enables better scheduling, resource allocation, and meeting project deadlines, with enhanced visibility across all activities, providing centralized information for all teams.
The portfolio management feature allows for capacity understanding and clear visualization of initiatives, helping executives make informed project choices.
Rally Software excels in providing traceability from strategic objectives to task levels, with detailed reporting and a real-time view of project progress.
With customizable dashboards and ease of integration with other solutions, Rally Software streamlines agile execution and increases organizational productivity.
Rally Software supports seamless coordination among dispersed teams through features like Kanban boards and real-time status tracking, facilitating user story management at scale.

CONS

Rally Software struggles with customization features, which are often not exposed or unavailable.
Dependency management system lacks robustness, affecting team operations.
Performance issues persist, with the system sometimes experiencing downtime.
Reporting and data analysis functionalities are insufficient for user needs.
Integration capabilities, especially with tools like Git, require enhancement.
 

Rally Software Pros review quotes

Amit Anand - PeerSpot reviewer
Sr Technical Architect at HCLSoftware
May 10, 2026
The end-to-end lifecycle traceability is good, I can drill down from a single window and move into another subcategory, which I find most valuable, and I can view configuration item details, such as what is being changed, and see any change requests attached to items or configuration items being moved to other locations, with clear traceability and end-to-end connectivity for any change item.
Rakhee Srivastava - PeerSpot reviewer
Sr. Information Architect and Principal Consultant UX at Tech Mahindra Limited
Sep 3, 2025
Rally Software provides real-time dashboards for different kinds of stakeholders and governance, giving clear insights into project progress, team velocity, and potential risks.
Deep Maini - PeerSpot reviewer
Agile CSM - Sr. Scrum Master at Alliant Energy Corporation
Jul 29, 2024
We use Rally Software extensively in our agile development processes. We have program boards set up where we write and break down stories. We assign story points and map dependencies between different stories, showing how stories from one team may depend on stories from another team.
Learn what your peers think about Rally Software. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,277 professionals have used our research since 2012.
MG
Delivery Manager at Ford Motor Company
Jul 21, 2024
The tool is very useful for generating metrics to improve our project management. It helps with productivity by allowing us to focus on small pieces of functionality and deliver them in short timeframes. The tool provides senior management with visibility on priorities and progress.
LH
Dev Ops Engineer at a insurance company with 5,001-10,000 employees
Dec 22, 2023
We have teams come and go all the time. We have teams in India, America, Ireland, Poland, Italy, England... we are spread out everywhere! Rally is our key tool for scrum planning and our single source of truth, and it handles it all flawlessly.
Shawn Carlson - PeerSpot reviewer
Agile Delivery Transformation at Transparent Change
Apr 19, 2023
When it comes to the valuable features of Rally Software, it excels at burn-down charts, burn-up charts, and road mapping once it's set up. I particularly appreciated the new feature for releases and road mapping, which worked exceptionally well.
Luca La Via - PeerSpot reviewer
Software Engineering Manager at Biesse
Jan 25, 2023
What I like most about Rally Software, in terms of using it for the agile process, is that it's clear, useful, and user-friendly. I also like that it has every field you can use for the Scrum process.
JK
QA Engineer at Amadeus
Jun 10, 2024
It's good only for documenting manual test cases.
SD
Sr Engineering Manager - Design Engineering at Baker Hughes
Apr 20, 2023
Rally Software provides the capability to accurately estimate the time required for building large software projects, which can be challenging to predict...Rally Software enables us to schedule tasks better, allocate resources, and meet project deadlines.
HeloisaClaro - PeerSpot reviewer
Process and Agility Consultant at V.tal
Oct 4, 2022
It's very user-friendly.
 

Rally Software Cons review quotes

Amit Anand - PeerSpot reviewer
Sr Technical Architect at HCLSoftware
May 10, 2026
Reporting is my main area of concern.
Rakhee Srivastava - PeerSpot reviewer
Sr. Information Architect and Principal Consultant UX at Tech Mahindra Limited
Sep 3, 2025
One area for improvement might be the rigidity in role and access configurations, which require many process changes to fit the tool.
Deep Maini - PeerSpot reviewer
Agile CSM - Sr. Scrum Master at Alliant Energy Corporation
Jul 29, 2024
The solution is expensive.
Learn what your peers think about Rally Software. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,277 professionals have used our research since 2012.
MG
Delivery Manager at Ford Motor Company
Jul 21, 2024
The product itself seems to have a lot of bugs. One issue is that it sometimes allows people to modify data inappropriately. For example, team members can change numbers at will. While we have a mechanism to track changes, people can still alter numbers, create or delete tasks, and create or delete high-level activities without proper controls.
LH
Dev Ops Engineer at a insurance company with 5,001-10,000 employees
Dec 22, 2023
It is hard to track the changes. For example, we're in sprint 25, and then we have 26, 27, 28, and 29. Throughout that whole time, we're developing pipelines in Azure, moving to GitHub, creating pipelines, and working with teams. But sometimes, we need to revisit specific decisions made in previous sprints, like pipeline details. Maybe it's in our Azure Wiki, GitHub, or Teams, but it's not always consistent. I wish I could search for all tasks or stories related to that particular effort without needing to know everyone's individual stories or features.
Shawn Carlson - PeerSpot reviewer
Agile Delivery Transformation at Transparent Change
Apr 19, 2023
Rally Software is highly complex, and it takes some effort to get everything tied together. But once you do, it's a satisfying experience, and the result looks beautiful. Azure, ServiceNow, and Jira do not have all the features that Rally Software provides in one place, making it an exceptional tool for project management.
Luca La Via - PeerSpot reviewer
Software Engineering Manager at Biesse
Jan 25, 2023
In Rally Software, the connection with GitLab and GitHub needs improvement.
JK
QA Engineer at Amadeus
Jun 10, 2024
From a test management perspective, it should have the capability to give you both automation and manual integration in one place.
SD
Sr Engineering Manager - Design Engineering at Baker Hughes
Apr 20, 2023
Customization features may not be exposed or unavailable, so people may be looking for them. So, customization is an area people have told me is more desirable.
HeloisaClaro - PeerSpot reviewer
Process and Agility Consultant at V.tal
Oct 4, 2022
We'd like better dashboards to make visibility better. They are a bit complex right now.