Director Delivery at a hospitality company with 10,001+ employees
Nov 26, 2017
It's a good platform to keep track of all the user stories across all projects. So rather than having one off Excel spreadsheets with all of the requirements, it is a good place to have all of that.
Dev Ops Engineer at a insurance company with 5,001-10,000 employees
Dec 22, 2023
We have teams come and go all the time. We have teams in India, America, Ireland, Poland, Italy, England... we are spread out everywhere! Rally is our key tool for scrum planning and our single source of truth, and it handles it all flawlessly.
Agile CSM - Sr. Scrum Master at Alliant Energy Corporation
Jul 29, 2024
We use Rally Software extensively in our agile development processes. We have program boards set up where we write and break down stories. We assign story points and map dependencies between different stories, showing how stories from one team may depend on stories from another team.
Reporting is much easier and faster than Micro Focus ALM, with CA AC built on web services... Also, the data is more granular when it comes to tasks, iterations, sprints, and releases.
The tool is very useful for generating metrics to improve our project management. It helps with productivity by allowing us to focus on small pieces of functionality and deliver them in short timeframes. The tool provides senior management with visibility on priorities and progress.
Agile Delivery Transformation at Transparent Change
Apr 19, 2023
When it comes to the valuable features of Rally Software, it excels at burn-down charts, burn-up charts, and road mapping once it's set up. I particularly appreciated the new feature for releases and road mapping, which worked exceptionally well.
What I like most about Rally Software, in terms of using it for the agile process, is that it's clear, useful, and user-friendly. I also like that it has every field you can use for the Scrum process.
If teams are tracking correctly and entering their information correctly, it's really easy to see where you're at, within your release, and whether you're on track or not.
Director Delivery at a hospitality company with 10,001+ employees
Nov 26, 2017
The stronger CA can get on dependency mapping the better. That's the biggest hiccup. As you're setting up your features, they should make it easier to flag the dependencies, either across features or across projects. Then you're more set up for success.
Dev Ops Engineer at a insurance company with 5,001-10,000 employees
Dec 22, 2023
It is hard to track the changes. For example, we're in sprint 25, and then we have 26, 27, 28, and 29. Throughout that whole time, we're developing pipelines in Azure, moving to GitHub, creating pipelines, and working with teams. But sometimes, we need to revisit specific decisions made in previous sprints, like pipeline details. Maybe it's in our Azure Wiki, GitHub, or Teams, but it's not always consistent. I wish I could search for all tasks or stories related to that particular effort without needing to know everyone's individual stories or features.
Senior IT Manager at a insurance company with 201-500 employees
Nov 26, 2017
We did submit an enhancement request. I think a lot of teams that do very large scale products have the same issue. They just do not realize it would help them.
One problem I see is that if there is a dependent user story - for example, if my team is working on one thing and there is a dependent user story from another team - we can have a dependency created but we don't know if there is a change of status from the other team. That is something which is very important for Agile Central to look into so that if the other team makes any changes we will be notified as well.
The product itself seems to have a lot of bugs. One issue is that it sometimes allows people to modify data inappropriately. For example, team members can change numbers at will. While we have a mechanism to track changes, people can still alter numbers, create or delete tasks, and create or delete high-level activities without proper controls.
Agile Delivery Transformation at Transparent Change
Apr 19, 2023
Rally Software is highly complex, and it takes some effort to get everything tied together. But once you do, it's a satisfying experience, and the result looks beautiful. Azure, ServiceNow, and Jira do not have all the features that Rally Software provides in one place, making it an exceptional tool for project management.
Implementation Consultant at a healthcare company with 201-500 employees
May 3, 2021
What I don't like about it is that it is really hard to find old work to reference information and use the reporting section of the application in terms of trying to analyze trends. If I am trying to find out which interfaces took this long and I want to compare and measure improvement from one quarter to another quarter, the reporting mechanism within Rally is very troublesome. They have an Excel plugin that you're supposed to use, but you literally have to pull the raw data out before you can do the analysis. You can't do it within Rally, and if you can, it is a secret, and I don't know how to do it. It should have better, easier, and user-friendly reporting without having to use the Excel add-in.
It is very clunky. There is a lot of data in there, but it is not organized in such a way that makes it intuitive. You really have to kind of look for where do you put your documentation or dates. Some customization is available, but it is not plug-and-play like Jira. When I switched from TFS to Jira, I just went and started using Jira, whereas with Rally, you kind of have to really get in and figure out what you need to do before you set stuff up, or you're going to get yourself stuck. You can just start using Jira and be successful.
It's a bit cumbersome to manage the Project Picker. As we sunset teams or projects close out - but we still have test cases tied to those teams or projects that are being used in other spaces - we have this monstrous list in the Project Picker that becomes really difficult to manage and find, and we can't clean that up ourselves. It would be nice if it was easier to do that and not lose your history.
