SAP S/4HANA Cloud Reviews

I'm a company director. 

This product has all the functions that SAP had but this is a better product with additional functionalities as well as a much more friendly user interface. It can be used on Windows, Android and iOS. The speed has improved and getting analytical reports is much easier than it was in the past. I think it's the best software for manufacturing and retail.

I'd like to see them shift their focus beyond manufacturing industries because there are other kinds of organizations that could benefit from this product. Public cloud is single-tenant so there are some limitations and restrictions on what can be customized or enhanced. As a result, we advise our customers to use enterprise cloud, on-prem, or other options. Some of our customers complain that the cost is too high and for smaller organizations, it's a large financial investment. 

I've been using this solution for six years. 

The solution is very stable and that's one of the reasons I recommend it. It's a key point.

This is the most scalable enterprise solution that we have. 

The customer support is great and that enables us to assure our customers that the process will be a smooth one. 

The initial setup is quite straightforward; it has all the services required and onboarding new users is relatively simple. SAP carried out the initial implementation for us. Our company has been deploying these solutions for 20 years. 

For now, I rate this solution seven out of 10 because some of the functions of S4HANA are not yet available in the cloud version. 

S/4HANA is an ERP solution. It can be used across the complete ERP landscape, including HR, finance, supply chain, procurement, and logistics.

SAP is an extremely powerful ERP. In my past company, we used it on a massive large scale, and it was amazing. 

The only thing I would improve is the overall user experience, particularly the mobile app. S/4HANA is a powerful, scalable platform, but the user experience isn't positive. It's a bit complex. The look and feel aren't attractive, and the mobile experience isn't great.

We have been using SAP S/4HANA for the past seven years.

S/4HANA is massively scalable. My last company had half a million employees in 170 countries. My current employer has tens of thousands. 

SAP support is average.

I wasn't involved in installing S/4HANA, but my colleagues tell me it's easier to set up than Oracle. SAP's implementation is more flexible than Oracle's. 

The deployment time varies from customer to customer. The minimum is around two months, but it depends. If you're on the cloud, it takes two months to do the customization. It involves data entry plus customization and configuration.

A small cloud-based implementation might not take as long. It depends on the number of modules as well. Some customers want all the modules, but others only want one. It isn't easy to say a specific timeline, but it can be one month to a year. 

I don't remember the specifics about the licensing, but it's scaled and modular. You pay for what you use. It's not a one-size-fits-all license. You have a license for every single module. It's similar to Oracle. 

I rate S/4HANA eight out of 10. I recommend it. My advice is that you need to clearly define your requirements before purchasing SAP or any ERP software. You also must ensure that your implementation partner is qualified. SAP is a great product, but you need a good implementation partner to implement it correctly.

My primary use case is for organizational design, especially for payroll.

This product makes it easier for us to reach and read data. It has also reduced the number of roles in our organization, making it leaner and more linear, and making it easier to manage our organizational chart.

The most valuable feature of this product is its clear process lines.

An area for improvement is the UX design, which is not flexible and lacks compatibility with mobile devices. In the next release, I would like to see an improvement in the talent management feature.

The stability of this solution is good, with no room for improvement.

This solution has good scalability.

The initial setup is straightforward if you have technical knowledge but difficult if not.

I implemented through a vendor team - the first team we worked with was not so good, but we've now switched to a new, more helpful team.

I evaluated both Oracle and Nickel Software. We chose SAP because the competency support was the best.

Sometimes we choose to use other solutions because of the problems with the UX design. I wouldn't recommend this solution for smaller companies, but it's good for bigger ones as it makes it easier to design your processes. I would rate this solution as eight out of ten.

We use it for our manufacturing and sales.

It is stable and scalable. In the S4HANA plain version, they have new dashboards and things like that.

They can improve the interface. It has a client-server kind of interface, which is kind of old.

I have been using this solution for one year.

Its stability is really good.

It is pretty good. It is scalable in the cloud and on-premise deployments. If I need more resources, I can add to it. We have around 2,000 users.

Their technical support is very good. I would give them an eight out of ten. The response time is long. If I make a request, I have to wait for seven days before they start working on it. They can improve the response time.

It is really hard. You need a team of specialists to implement this solution. I was told that deployment was going to take six months, but it took one year.

Make sure that you realize the impact that it is going to have on the business. It is a really good product. When you have a private deployment and you want to make a change, it will take you one hour. When it is in the cloud and you want to make a change, it will take 15 days. If you are going for cloud deployment, make sure you take into account these timeframes.

I would rate SAP S4HANA Cloud an eight out of ten.