My primary use case is for organizational design, especially for payroll.
Deputy Human Resources Coordinator at a financial services firm with 10,001+ employees
Stable, scalable, and helps to streamline organizations
Pros and Cons
- "Makes it easier to reach and read data."
- "UX design is not flexible and lacks compatibility with mobile devices."
What is our primary use case?
How has it helped my organization?
This product makes it easier for us to reach and read data. It has also reduced the number of roles in our organization, making it leaner and more linear, and making it easier to manage our organizational chart.
What is most valuable?
The most valuable feature of this product is its clear process lines.
What needs improvement?
An area for improvement is the UX design, which is not flexible and lacks compatibility with mobile devices. In the next release, I would like to see an improvement in the talent management feature.
Buyer's Guide
SAP S/4HANA Cloud
January 2025
Learn what your peers think about SAP S/4HANA Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
What do I think about the stability of the solution?
The stability of this solution is good, with no room for improvement.
What do I think about the scalability of the solution?
This solution has good scalability.
How was the initial setup?
The initial setup is straightforward if you have technical knowledge but difficult if not.
What about the implementation team?
I implemented through a vendor team - the first team we worked with was not so good, but we've now switched to a new, more helpful team.
Which other solutions did I evaluate?
I evaluated both Oracle and Nickel Software. We chose SAP because the competency support was the best.
What other advice do I have?
Sometimes we choose to use other solutions because of the problems with the UX design. I wouldn't recommend this solution for smaller companies, but it's good for bigger ones as it makes it easier to design your processes. I would rate this solution as eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
SAP Associate Consultant FICO at Fusion Infotech Limited
A scalable, versatile solution that includes various integrated tools
Pros and Cons
- "The solution is versatile with various integrated tools such as connecting with finance modules, controlling parameters, and creating universal journals."
- "The solution's speed and dashboard could be improved."
What is our primary use case?
Our company deploys the solution for our customers as a business ERP for daily operations. We work primarily in the construction, service, and manufacturing industries.
Our company has 120 users, administrators, and developers who use the solution.
What is most valuable?
The solution is versatile with various integrated tools such as connecting with finance modules, controlling parameters, and creating universal journals.
What needs improvement?
The solution's speed and dashboard could be improved.
The setup offers many integration options but could be less complex.
For how long have I used the solution?
I have been using the solution for one year.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
Technical support is very helpful and I rate it an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Our company has never used another solution.
How was the initial setup?
The setup takes a couple of hours and can be complex because the solution offers various integration options.
One engineer handles maintenance of the solution.
What about the implementation team?
Our company implements the solution for customers.
What other advice do I have?
I recommend the solution and rate it a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
SAP S/4HANA Cloud
January 2025
Learn what your peers think about SAP S/4HANA Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
Enterprise Resources Planning Consultant at ILIADE CONSULTING
Can trace all transactions and is stable but needs to be more user friendly
Pros and Cons
- "I like that it saves every transaction, so anything is traceable."
- "It's a huge software, and they need to make it look less complex and more user friendly. They need to work on user stories and user experiences."
What is our primary use case?
It's an information management system and can have all your company's information.
What is most valuable?
I like that it saves every transaction, so anything is traceable.
What needs improvement?
It's a huge software, and they need to make it look less complex and more user friendly. They need to work on user stories and user experiences.
Better documentation would be great to have too.
For how long have I used the solution?
I've been using it for one year.
What do I think about the stability of the solution?
I would give the stability of the solution a rating of ten out of ten.
What do I think about the scalability of the solution?
I think it is scalable and can manage millions of data.
How was the initial setup?
The initial setup is complex. If I were to rate the initial setup on a scale from one to five with one being the most complex and five being the easiest, I would rate it at one.
The deployment takes about a year. A team of about five to a team of 20 maybe needed to deploy and maintain the solution.
What's my experience with pricing, setup cost, and licensing?
Pricing wise, SAP S4HANA Cloud is very expensive. The licensing cost can be 100,000 euros per year, depending on the number of users in your company.
What other advice do I have?
If possible, use simpler solutions, particularly if your business is not complex.
Overall, I would give SAP S4HANA Cloud a five out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Infrastructure Manager at a tech services company with 51-200 employees
A good product with good stability and scalability
Pros and Cons
- "It is stable and scalable. In the S4HANA plain version, they have new dashboards and things like that."
- "They can improve the interface. It has a client-server kind of interface, which is kind of old."
What is our primary use case?
We use it for our manufacturing and sales.
What is most valuable?
It is stable and scalable. In the S4HANA plain version, they have new dashboards and things like that.
What needs improvement?
They can improve the interface. It has a client-server kind of interface, which is kind of old.
For how long have I used the solution?
I have been using this solution for one year.
What do I think about the stability of the solution?
Its stability is really good.
What do I think about the scalability of the solution?
It is pretty good. It is scalable in the cloud and on-premise deployments. If I need more resources, I can add to it. We have around 2,000 users.
How are customer service and technical support?
Their technical support is very good. I would give them an eight out of ten. The response time is long. If I make a request, I have to wait for seven days before they start working on it. They can improve the response time.
How was the initial setup?
It is really hard. You need a team of specialists to implement this solution. I was told that deployment was going to take six months, but it took one year.
What other advice do I have?
Make sure that you realize the impact that it is going to have on the business. It is a really good product. When you have a private deployment and you want to make a change, it will take you one hour. When it is in the cloud and you want to make a change, it will take 15 days. If you are going for cloud deployment, make sure you take into account these timeframes.
I would rate SAP S4HANA Cloud an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: January 2025
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