We were doing a migration from ECC to SAP.
Scrum Master at Inalpie Enterprise
Easy to access database to gain insights with AI integrations
Pros and Cons
- "We deployed the database from another team called ECC into an SAP HANA system. The implementation project took about eighteen months. That team handled the technical aspects."
What is our primary use case?
What is most valuable?
We deployed the database from another team called ECC into an SAP HANA system. The implementation project took about eighteen months. That team handled the technical aspects. My responsibility was configuring the module for the client, ensuring it allowed them to procure materials, make purchases, and process payments.
What needs improvement?
How SAP S/4HANA on AWS integrates processes with business objectives is highly effective for any business, whether an SMME or a large enterprise. Their integration of business processes is among the best available. The specific integration and functionality depend on the subscription and the client's needs. SAP S/4HANA can meet various standards and client requirements. They offer human capital management, procurement, sales, distribution, and project management solutions. Each business element can be effectively managed through its modules, making SAP S/4HANA on AWS a versatile choice for any business.
For how long have I used the solution?
I have been using SAP S4HANA on AWS for one year.
Buyer's Guide
SAP S4HANA on AWS
November 2024
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What do I think about the stability of the solution?
It is quite stable once you implement it well. Once you go live with the green light from AWS, they have good technical support for their engineers. You don't have enough capability as a service provider, and you need to call them. They have several great engineers who can assist you and ensure you don't have a failing project.
What do I think about the scalability of the solution?
It improves your profitability. As you have designed AWS, they can assist you in ensuring that you meet your requirements.
How are customer service and support?
Every time we launch a ticket, they respond immediately and assist us with anything we need. I am quite impressed with their technical support.
We use a tool called ServiceNow to log our tickets. AWS responds promptly and closes the tickets efficiently. We then rate them based on their response and our experience. I was part of the team providing feedback on their service.
How would you rate customer service and support?
Positive
How was the initial setup?
Deployment is quite complex. There is a failure in terms of implementation. You didn't do due diligence to ensure that you fully understood the client's requirements and the capability of the system itself.
What other advice do I have?
The database is quite easy to access, making it straightforward to gain insights into areas that need development in terms of business processes and identifying gaps. It is also essential to understand the skills requirements of your workforce. You need to assess where your SAP skills are lacking and where training is needed.
The integration with AWS helps in understanding business requirements effectively. AWS offers modules such as the Analytical Cloud Module, which can be utilized to identify areas of leakage, track revenue sources, and measure productivity and machine efficiency.
Implementing SAP S4HANA on AWS can be quite expensive, and a proper feasibility study is necessary. However, if you have the financial resources, it significantly assists in improving productivity, scaling your business, and enhancing the profitability and efficiency of your company.
The AI integration is quite perfect. The recent developments we're using include HANA integrated with AI. AWS is emphasizing their analytical cloud, which allows us to draw AWS reports. They also have a Business Warehouse where you can store your information and then analyze it to create useful insights.
Overall, I rate the solution a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
Last updated: Jul 30, 2024
Flag as inappropriateSAP Manager - FICO at Lekkiport
Plenty of modules, helpful support, and simple deployment
Pros and Cons
- "Reporting transparency and user-friendliness are the key benefit of deploying SAP S4HANA on AWS. Furthermore, the solution offers a plethora of modules that have proven to be valuable, and there are regular updates available."
- "There are times when the solution can become slower. The stability could improve."
How has it helped my organization?
Our organization has found the modules to be beneficial as we've progressively increased their usage. Initially, we began with finance, costing, procurement, and payroll, and then expanded to include planned maintenance and additional maintenance-related modules.
What is most valuable?
Reporting transparency and user-friendliness are the key benefit of deploying SAP S4HANA on AWS. Furthermore, the solution offers a plethora of modules that have proven to be valuable, and there are regular updates available.
What needs improvement?
There are times when the solution can become slower. The stability could improve.
For how long have I used the solution?
I have been using SAP S4HANA on AWS for approximately five years.
What do I think about the stability of the solution?
The stability of the solution could improve.
I rate the stability of SAP S4HANA on AWS an eight out of ten.
What do I think about the scalability of the solution?
We have approximately 100 people using the solution in my organization.
I rate the initial setup of SAP S4HANA on AWS an eight out of ten.
How are customer service and support?
I rate the support of SAP S4HANA on AWS a ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have not used another solution similar to SAP S4HANA on AWS.
How was the initial setup?
The setup that we have done for our business has been straightforward.
I rate the initial setup of SAP S4HANA on AWS an eight out of ten.
What's my experience with pricing, setup cost, and licensing?
I rate the price of SAP S4HANA on AWS an eight out of ten.
What other advice do I have?
I strongly encourage organizations that are not currently using SAP S4HANA on AWS to consider implementing this software as per their budget and planning.
I rate SAP S4HANA on AWS a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
SAP S4HANA on AWS
November 2024
Learn what your peers think about SAP S4HANA on AWS. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,636 professionals have used our research since 2012.
Senior Manager at Deloitte
Plenty of configuration, reasonably priced, and helpful paid support
Pros and Cons
- "The most valuable feature of SAP S4HANA on AWS is that when developed on a new structured system it can be configured."
- "If you go to AWS's site they offer training programs that are very good. SAP does not do the same, if SAP could provide some training that would be great."
What is our primary use case?
SAP S4HANA on AWS can be used for managing financials, sales, inventory, quotes, or supply chains.
What is most valuable?
The most valuable feature of SAP S4HANA on AWS is that when developed on a new structured system it can be configured.
What needs improvement?
Whoever developed the current system that my clients have are no longer available and both engineers have retired, the solution's hardware has become a black box and they don't know how works. They spend an awful lot of time figuring out systems. They should reduce the ID expenditures.
If you go to AWS's site they offer training programs that are very good. SAP does not do the same, if SAP could provide some training that would be great.
There are other solutions that can connect with SAP S4HANA on AWS but there is not a lot of information that is provided on what they can do. If they could provide these details it would be helpful.
For how long have I used the solution?
I have been using SAP S4HANA on AWS for three months.
How are customer service and support?
SAP S4HANA on AWS, but in general, the response from SAP is not great unless you pay for extra services.
Which solution did I use previously and why did I switch?
I have not used another similar solution to SAP S4HANA on AWS.
How was the initial setup?
SAP S4HANA on AWS is still difficult to configure. It requires professional help. If the client can do it themselves it would be great. The implementation needs to be a lot easier than it is today, that would be great.
I would rate the complexity of the deployment of SAP S4HANA on AWS a four out of five.
What about the implementation team?
To implementation SAP S4HANA on AWS it requires professionals. The solution does not require maintenance. However, you need foresight as to what you want to do in the future because once you set it up some things are hard to change. This aspect can be difficult.
What's my experience with pricing, setup cost, and licensing?
The price of SAP S4HANA on AWS is reasonable, given how much it costs to maintain a scratch-built system. To upgrade the support there is a fee.
What other advice do I have?
I rate SAP S4HANA on AWS a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: integrator
Solution Consultant SAP MM/QM & HCM SuccessFactors at C2G
It helps you visualize your data in real time and make decisions.
Pros and Cons
- "The system has the capacity to manage all these departments in a single box and they're all integrated."
- "S4HANA is expensive. It costs much more than SuccessFactors."
What is our primary use case?
S4HANA is an analytics suite. It's a cloud-based solution for managing an enterprise. Each enterprise has different departments, like finance, procurement, sales, quality assurance, planning, etc. The system has the capacity to manage all these departments in a single box and they're all integrated.
The purpose of the solution actually is to manage all the organization's activities within your organization on a single platform. For example, when you register a transaction from procurement, the finance part of the system deducts it from the balance sheet. The same thing happens with sales, maintenance, or any other department. It helps you visualize your data in real time and make decisions.
What is most valuable?
SAP S4HANA is the same regardless of whether you host it on AWS or Azure like water is the same whether it's in a black or white bucket. It's the same solution. But within the solution, you have different models. Each of them is equally important depending on the industry.
For how long have I used the solution?
We first deployed S4HANA for HSDF in 2017. We did OiServe during the lockdown and now we're doing it for NEP.
What do I think about the stability of the solution?
S4HANA is a highly stable solution because it's on the cloud. The solution is available 24/7.
What do I think about the scalability of the solution?
S4HANA on AWS is scalable. We currently have three clients on it: OiServe, HSDM, and NDEP. The others are using on-premise solutions. So I will count those ones.
How are customer service and support?
The support is okay because there's a support structure for that. You need to have first-level support and second-level support from a partner. SAP provides third-level support. SAP also has a platform where the partner can raise the ticket to SAP when there are issues that the partner cannot resolve.
How was the initial setup?
S4HANA can be complex if your customer makes it complicated. At the same time, it can also be a straightforward solution if you meet a customer who is just willing to use the best practices. It's the same as SuccessFactors. You have standard rapid deployment and tools that SAP provides to deploy S4HANA within a short period. Some clients complicate the entire thing and say, "Well, I want to do this." In those cases, the project can last six months or longer than a year.
Or deployments for HSDF and OSA took six months. We expect to complete MDEP in six months because they have a simple process.
What's my experience with pricing, setup cost, and licensing?
S4HANA is expensive. It costs much more than SuccessFactors. However, depending on the company, you can also get it at a steep discount. In Nigeria, they're trying to reduce the price because of the exchange rate issues. They're working on that, but generally, the solution is fine. It's an excellent tool.
What other advice do I have?
I rate SAP S4HANA on AWS eight out fo 10. I won't give it a nine because there is still room for improvement.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Microsoft ERP Manager at Alkimam Holding
Scalable, and good for retail businesses
Pros and Cons
- "We have found the retail business features to be the most valuable."
- "I would rate my experience with the initial setup a three out of ten, where one is difficult and ten is easy."
What is our primary use case?
We use SAP S/4HANA for manufacturing, retail, and many other types of businesses.
What is most valuable?
We have found the retail business features to be the most valuable.
What needs improvement?
There is room for improvement in terms of stability.
For how long have I used the solution?
I have been using it for seven years. We use the most up-to-date version.
What do I think about the stability of the solution?
I would rate the stability an eight out of ten.
What do I think about the scalability of the solution?
I would rate the scalability an eight out of ten. Around 300 to 700 end users have been using this solution.
How was the initial setup?
The initial setup is difficult. I would rate my experience with the initial setup a three out of ten, where one is difficult and ten is easy.
It is usually deployed on the cloud, and then it is moved to on-premises.
The deployment takes two years.
What about the implementation team?
We are the implementors. We have more than 30 people on our team.
Our team gets hired for the deployment process. Our team does the maintenance.
What's my experience with pricing, setup cost, and licensing?
We use credit plans. I would rate the pricing a seven out of ten. There are additional costs modules-wise; it's needed for modules and any new functions.
Which other solutions did I evaluate?
Our organization evaluated SAP S/4HANA Cloud, extended edition (EX) before choosing SAP S/4HANA.
What other advice do I have?
Overall, I would rate the solution a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Lead at a computer software company with 51-200 employees
Efficiently manages the data center without manual intervention
Pros and Cons
- "The product efficiently manages the data center without manual intervention."
- "The platform's front-end user interface needs improvement compared to other applications."
What is our primary use case?
We use SAP S/4HANA on AWS for an enterprise environment encompassing multiple departments and functions like JBA, operations, finance, HR, and EIBM.
What is most valuable?
The product efficiently manages the data center without manual intervention.
What needs improvement?
The platform's front-end user interface needs improvement compared to other applications.
For how long have I used the solution?
We have been using SAP S4HANA on AWS for more than ten years.
What do I think about the stability of the solution?
I rate the product's stability a ten out of ten.
What do I think about the scalability of the solution?
I rate the product's scalability a ten out of ten.
How was the initial setup?
I have been using SAP for 20 years. The initial setup process for deploying it on AWS is similar to the on-premise infrastructure.
What's my experience with pricing, setup cost, and licensing?
SAP S4HANA on AWS has reasonable pricing.
What other advice do I have?
It is a complete enterprise application. I recommend it to those looking for an ERP product to deploy on AWS. I rate it a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Industrial engineer at W-DFS
Though the tool offers an interesting real-time information system, it needs to improve the implementation phase
Pros and Cons
- "After the implementation phase of the product, it becomes a very stable tool."
- "The product's implementation phase can be very complex for customers."
What is our primary use case?
My company's clients use SAP S4HANA on AWS to manage some of their daily work.
What is most valuable?
With SAP S4HANA on AWS, my company's clients find the real-time information system to be interesting.
What needs improvement?
SAP S4HANA on AWS should be standardized to make its implementation phase easier. The product's implementation phase can be very complex for customers.
For how long have I used the solution?
I have been using SAP S4HANA on AWS since 2015. My company has a partnership with SAP.
What do I think about the stability of the solution?
After the implementation phase of the product, it becomes a very stable tool.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a four out of ten.
The capability of the product to integrate with other applications is one of the biggest problems I face when dealing with the implementation process.
Most of my company's clients who use the solution are medium-sized businesses.
How are customer service and support?
The quality of the technical support provided for the product is something that depends on the managed service provider of the solution, which could be good or bad.
I rate the technical support a five out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
Based on the opinion of my company's customers, who find the product's initial setup process to be complex, I rate the product's initial setup phase between seven to eight on a one to ten scale, where one is a difficult setup process, and ten is an easy setup process.
The solution is deployed on the cloud and on an on-premises model.
The solution can be deployed in a year and a half to two years.
What was our ROI?
It takes around four to five years of using the solution to experience a return on investment from the product.
What's my experience with pricing, setup cost, and licensing?
I rate the product price a six on a one to ten scale, where one is cheap, and ten is expensive.
What other advice do I have?
I rate the overall tool a seven out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Director Of Operations, SAP, AWS Consultant at Saudi Paper Group
A stable solution that needs to improve support
Pros and Cons
- "The tool's installation is easy. I rate it an eight out of ten."
- "The tool should undergo an overall improvement, including support. Data sharing should also be faster."
What needs improvement?
The tool should undergo an overall improvement, including support. Data sharing should also be faster.
For how long have I used the solution?
I have been working with the product for seven years.
What do I think about the stability of the solution?
I rate SAP S4HANA on AWS' stability an eight out of ten.
How was the initial setup?
The tool's installation is easy. I rate it an eight out of ten.
What's my experience with pricing, setup cost, and licensing?
The tool's price is not cheap.
What other advice do I have?
We have medium enterprise clients for SAP S4HANA on AWS. I rate it a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
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