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SAP Manager - FICO at Lekkiport
Real User
Top 20
Plenty of modules, helpful support, and simple deployment
Pros and Cons
  • "Reporting transparency and user-friendliness are the key benefit of deploying SAP S4HANA on AWS. Furthermore, the solution offers a plethora of modules that have proven to be valuable, and there are regular updates available."
  • "There are times when the solution can become slower. The stability could improve."

How has it helped my organization?

Our organization has found the modules to be beneficial as we've progressively increased their usage. Initially, we began with finance, costing, procurement, and payroll, and then expanded to include planned maintenance and additional maintenance-related modules.

What is most valuable?

Reporting transparency and user-friendliness are the key benefit of deploying SAP S4HANA on AWS. Furthermore, the solution offers a plethora of modules that have proven to be valuable, and there are regular updates available.

What needs improvement?

There are times when the solution can become slower. The stability could improve.

For how long have I used the solution?

I have been using SAP S4HANA on AWS for approximately five years.

Buyer's Guide
SAP S4HANA on AWS
December 2024
Learn what your peers think about SAP S4HANA on AWS. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
830,824 professionals have used our research since 2012.

What do I think about the stability of the solution?

The stability of the solution could improve.

I rate the stability of SAP S4HANA on AWS an eight out of ten.

What do I think about the scalability of the solution?

We have approximately 100 people using the solution in my organization.

I rate the initial setup of SAP S4HANA on AWS an eight out of ten.

How are customer service and support?

I rate the support of SAP S4HANA on AWS a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have not used another solution similar to SAP S4HANA on AWS.

How was the initial setup?

The setup that we have done for our business has been straightforward.

I rate the initial setup of SAP S4HANA on AWS an eight out of ten.

What's my experience with pricing, setup cost, and licensing?

I rate the price of SAP S4HANA on AWS an eight out of ten.

What other advice do I have?

I strongly encourage organizations that are not currently using SAP S4HANA on AWS to consider implementing this software as per their budget and planning.

I rate SAP S4HANA on AWS a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Hisham Ismail - PeerSpot reviewer
Director of Operations of Support / co CEO at Snag Free
Real User
Top 5Leaderboard
Covers all day-to-day processes of an enterprise
Pros and Cons
  • "I appreciate the reliability and performance of SAP S/4HANA on AWS. It demonstrates high integration and stability, making it a widely used choice in various industries, including manufacturing, such as factories, carmakers, and battery production. It effectively covers a broad spectrum of business areas, which is beneficial."
  • "Over the last three to four years, I haven't encountered significant issues with SAP S/4HANA. While occasional system bugs are normal in software, the overall experience has been positive. As a business partner, it stands out as a reliable ERP solution."

What is our primary use case?

Currently, I'm working with SAP S4HANA as a technical support, and the technical support has been good. We have numerous customers, and we support a variety of hosting environments, including public and private clouds. Our organization is an SAP Gold Partner, and we have a technical team of over thirty consultants handling both technical and functional aspects of SAP S4HANA. We provide maintenance and troubleshooting support for the product, serving a diverse range of customers.

What is most valuable?

I appreciate the reliability and performance of SAP S4HANA on AWS. It demonstrates high integration and stability, making it a widely used choice in various industries, including manufacturing, such as factories, carmakers, and battery production. It effectively covers a broad spectrum of business areas, which is beneficial.                 

What needs improvement?

Over the last three to four years, I haven't encountered significant issues with SAP S4HANA. While occasional system bugs are normal in software, the overall experience has been positive. As a business partner, it stands out as a reliable ERP solution.

For how long have I used the solution?

I have been working for 10 years with SAP S4HANA on AWS.

What do I think about the stability of the solution?

I would rate it a nine out of ten.

What do I think about the scalability of the solution?

I would rate it a eight out of ten.

How are customer service and support?

Everything is alright but the area of improvement would be the support's response time.

How would you rate customer service and support?

Neutral

How was the initial setup?

Our company is structured with separate teams for implementation and support. The implementation team consists of over a hundred professionals dedicated to efficiently deploying SAP S4HANA for our customers. We prioritize professionalism and ensure the software's effective implementation, emphasizing its strong security features.

What's my experience with pricing, setup cost, and licensing?

It is a significant investment, around six hundred thousand dollars, and it involves both a one-time on-premises installation on servers and a cloud subscription with different flavors for SAP S4HANA.

What other advice do I have?

I recommend it to other users and would rate it 9 out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
SAP S4HANA on AWS
December 2024
Learn what your peers think about SAP S4HANA on AWS. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
830,824 professionals have used our research since 2012.
Bhupesh Akkineni - PeerSpot reviewer
Project Manager at BASIS Freelancers
Real User
Top 10
Beneficial analytical capabilities, highly scalable, and simplified features
Pros and Cons
  • "The most valuable features of SAP S4HANA on AWS are that it's simplified and the analytical capabilities are good."
  • "SAP S4HANA on AWS could improve by having more data centers because there are limited data centers in the region I am in. Amazon AWS has announced a few more data centers to be added, but they're still not 100 percent operational for SAP solutions."

What is our primary use case?

SAP S4HANA on AWS is used mostly for SAP. Amazon AWS is one of the biggest installed bases for SAP solutions is why we selected Amazon AWS mostly for our clients.

What is most valuable?

The most valuable features of SAP S4HANA on AWS are that it's simplified and the analytical capabilities are good.

What needs improvement?

SAP S4HANA on AWS could improve by having more data centers because there are limited data centers in the region I am in. Amazon AWS has announced a few more data centers to be added, but they're still not 100 percent operational for SAP solutions.

For how long have I used the solution?

I have been using SAP S4HANA on AWS for approximately two years.

What do I think about the stability of the solution?

SAP S4HANA on AWS is highly stable. I have not found any performance issues.

I rate the stability of SAP S4HANA on AWS a four out of five.

What do I think about the scalability of the solution?

The scalability of SAP S4HANA on AWS is very good.

I rate the scalability of SAP S4HANA on AWS a five out of five.

How are customer service and support?

The support was good. We only interacted once or twice with them, but not on a continuous day-to-day basis. Wherever we interacted with them it was good.

I rate the support from SAP S4HANA on AWS an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of SAP S4HANA on AWS is easy. The full implementation of the solution could take between 15 to 20 days. If it is only one system and it is a straight version with no upgrades and other things, then it will be only maximum of five to 10 days.

What about the implementation team?

We use different teams for the deployment of SAP S4HANA on AWS, and currently, we are using two people.

What other advice do I have?

We have approximately three to four people supporting this solution for maintenance.

My advice to others is this solution is straightforward and the deployment is very easy. I would suggest choosing Amazon AWS for SAP S4HANA if you have a nearshore data center to avoid any latency issues if we are in a different time zone.

I rate SAP S4HANA on AWS an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Jingo Yokota - PeerSpot reviewer
Senior Manager at Deloitte
Real User
Plenty of configuration, reasonably priced, and helpful paid support
Pros and Cons
  • "The most valuable feature of SAP S4HANA on AWS is that when developed on a new structured system it can be configured."
  • "If you go to AWS's site they offer training programs that are very good. SAP does not do the same, if SAP could provide some training that would be great."

What is our primary use case?

SAP S4HANA on AWS can be used for managing financials, sales, inventory, quotes, or supply chains.

What is most valuable?

The most valuable feature of SAP S4HANA on AWS is that when developed on a new structured system it can be configured.

What needs improvement?

Whoever developed the current system that my clients have are no longer available and both engineers have retired, the solution's hardware has become a black box and they don't know how works. They spend an awful lot of time figuring out systems. They should reduce the ID expenditures.

If you go to AWS's site they offer training programs that are very good. SAP does not do the same, if SAP could provide some training that would be great.

There are other solutions that can connect with SAP S4HANA on AWS but there is not a lot of information that is provided on what they can do. If they could provide these details it would be helpful.

For how long have I used the solution?

I have been using SAP S4HANA on AWS for three months.

How are customer service and support?

SAP S4HANA on AWS, but in general, the response from SAP is not great unless you pay for extra services. 

Which solution did I use previously and why did I switch?

I have not used another similar solution to SAP S4HANA on AWS.

How was the initial setup?

SAP S4HANA on AWS is still difficult to configure. It requires professional help. If the client can do it themselves it would be great. The implementation needs to be a lot easier than it is today, that would be great.

I would rate the complexity of the deployment of SAP S4HANA on AWS a four out of five.

What about the implementation team?

To implementation SAP S4HANA on AWS it requires professionals. The solution does not require maintenance. However, you need foresight as to what you want to do in the future because once you set it up some things are hard to change. This aspect can be difficult.

What's my experience with pricing, setup cost, and licensing?

The price of SAP S4HANA on AWS is reasonable, given how much it costs to maintain a scratch-built system. To upgrade the support there is a fee.

What other advice do I have?

I rate SAP S4HANA on AWS a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: integrator
PeerSpot user
Lucky  Lushaba - PeerSpot reviewer
Scrum Master at Inalpie Enterprise
Real User
Top 5Leaderboard
Easy to access database to gain insights with AI integrations
Pros and Cons
  • "We deployed the database from another team called ECC into an SAP HANA system. The implementation project took about eighteen months. That team handled the technical aspects."

    What is our primary use case?

    We were doing a migration from ECC to SAP.

    What is most valuable?

    We deployed the database from another team called ECC into an SAP HANA system. The implementation project took about eighteen months. That team handled the technical aspects. My responsibility was configuring the module for the client, ensuring it allowed them to procure materials, make purchases, and process payments.

    What needs improvement?

    How SAP S/4HANA on AWS integrates processes with business objectives is highly effective for any business, whether an SMME or a large enterprise. Their integration of business processes is among the best available. The specific integration and functionality depend on the subscription and the client's needs. SAP S/4HANA can meet various standards and client requirements. They offer human capital management, procurement, sales, distribution, and project management solutions. Each business element can be effectively managed through its modules, making SAP S/4HANA on AWS a versatile choice for any business.

    For how long have I used the solution?

    I have been using SAP S4HANA on AWS for one year.

    What do I think about the stability of the solution?

    It is quite stable once you implement it well. Once you go live with the green light from AWS, they have good technical support for their engineers. You don't have enough capability as a service provider, and you need to call them. They have several great engineers who can assist you and ensure you don't have a failing project.

    What do I think about the scalability of the solution?

    It improves your profitability. As you have designed AWS, they can assist you in ensuring that you meet your requirements.

    How are customer service and support?

    Every time we launch a ticket, they respond immediately and assist us with anything we need. I am quite impressed with their technical support.

    We use a tool called ServiceNow to log our tickets. AWS responds promptly and closes the tickets efficiently. We then rate them based on their response and our experience. I was part of the team providing feedback on their service.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    Deployment is quite complex. There is a failure in terms of implementation. You didn't do due diligence to ensure that you fully understood the client's requirements and the capability of the system itself.

    What other advice do I have?

    The database is quite easy to access, making it straightforward to gain insights into areas that need development in terms of business processes and identifying gaps. It is also essential to understand the skills requirements of your workforce. You need to assess where your SAP skills are lacking and where training is needed.

    The integration with AWS helps in understanding business requirements effectively. AWS offers modules such as the Analytical Cloud Module, which can be utilized to identify areas of leakage, track revenue sources, and measure productivity and machine efficiency. 

    Implementing SAP S4HANA on AWS can be quite expensive, and a proper feasibility study is necessary. However, if you have the financial resources, it significantly assists in improving productivity, scaling your business, and enhancing the profitability and efficiency of your company.

    The AI integration is quite perfect. The recent developments we're using include HANA integrated with AI. AWS is emphasizing their analytical cloud, which allows us to draw AWS reports. They also have a Business Warehouse where you can store your information and then analyze it to create useful insights.

    Overall, I rate the solution a ten out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
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    PeerSpot user
    ChristopherOrilogbon - PeerSpot reviewer
    Solution Consultant SAP MM/QM & HCM SuccessFactors at C2G
    Real User
    Top 5Leaderboard
    It helps you visualize your data in real time and make decisions.
    Pros and Cons
    • "The system has the capacity to manage all these departments in a single box and they're all integrated."
    • "S4HANA is expensive. It costs much more than SuccessFactors."

    What is our primary use case?

    S4HANA is an analytics suite. It's a cloud-based solution for managing an enterprise. Each enterprise has different departments, like finance, procurement, sales, quality assurance, planning, etc. The system has the capacity to manage all these departments in a single box and they're all integrated. 

    The purpose of the solution actually is to manage all the organization's activities within your organization on a single platform. For example, when you register a transaction from procurement, the finance part of the system deducts it from the balance sheet. The same thing happens with sales, maintenance, or any other department. It helps you visualize your data in real time and make decisions.

    What is most valuable?

    SAP S4HANA is the same regardless of whether you host it on AWS or Azure like water is the same whether it's in a black or white bucket. It's the same solution. But within the solution, you have different models. Each of them is equally important depending on the industry.

    For how long have I used the solution?

    We first deployed S4HANA for HSDF in 2017. We did OiServe during the lockdown and now we're doing it for NEP.

    What do I think about the stability of the solution?

    S4HANA is a highly stable solution because it's on the cloud. The solution is available 24/7.

    What do I think about the scalability of the solution?

    S4HANA on AWS is scalable. We currently have three clients on it: OiServe, HSDM, and NDEP. The others are using on-premise solutions. So I will count those ones.

    How are customer service and support?

    The support is okay because there's a support structure for that. You need to have first-level support and second-level support from a partner. SAP provides third-level support. SAP also has a platform where the partner can raise the ticket to SAP when there are issues that the partner cannot resolve.

    How was the initial setup?

    S4HANA can be complex if your customer makes it complicated. At the same time, it can also be a straightforward solution if you meet a customer who is just willing to use the best practices. It's the same as SuccessFactors. You have standard rapid deployment and tools that SAP provides to deploy S4HANA within a short period. Some clients complicate the entire thing and say, "Well, I want to do this." In those cases, the project can last six months or longer than a year.

    Or deployments for HSDF and OSA took six months. We expect to complete MDEP in six months because they have a simple process.

    What's my experience with pricing, setup cost, and licensing?

    S4HANA is expensive. It costs much more than SuccessFactors. However, depending on the company, you can also get it at a steep discount. In Nigeria, they're trying to reduce the price because of the exchange rate issues. They're working on that, but generally, the solution is fine. It's an excellent tool. 

    What other advice do I have?

    I rate SAP S4HANA on AWS eight out fo 10. I won't give it a nine because there is still room for improvement. 

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Program Manager - Lead Architect SAP Digital Transformation at Capgemini
    Real User
    Great for backup, security, and storage
    Pros and Cons
    • "SAP S4HANA's most valuable features include backup, security, storage, infrastructure, and enabling AI."
    • "SAP S4HANA could be improved by adding a click-to-deploy model."

    What is our primary use case?

    SAP S4HANA on AWS is mainly used for deploying SAP applications.

    What is most valuable?

    SAP S4HANA's most valuable features include backup, security, storage, infrastructure, and enabling AI. 

    What needs improvement?

    SAP S4HANA could be improved by adding a click-to-deploy model.

    For how long have I used the solution?

    I've been using SAP S4HANA on AWS for three years.

    What do I think about the stability of the solution?

    SAP S4HANA is 100% stable.

    What do I think about the scalability of the solution?

    SAP S4HANA is scalable.

    How are customer service and support?

    Amazon's technical support is good.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup is very simple - they have the AWS launch widget, which helps to enable the deployment on cloud.

    What about the implementation team?

    We used an in-house team.

    What was our ROI?

    SAP S4HANA gives really good ROI.

    What's my experience with pricing, setup cost, and licensing?

    SAP S4HANA's pricing model should be more flexible and transparent - there's a lot of negotiation and internal factors, and some customers get better value and services for the same product.

    What other advice do I have?

    I would give SAP S4HANA a rating of eight out of ten.

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Kiran Singh - PeerSpot reviewer
    Director Sales at Rialtes
    Real User
    Top 5Leaderboard
    An easy-to-use solution that can be used largely for managing enterprise planning
    Pros and Cons
    • "SAP S4HANA on AWS is an easy-to-use solution."
    • "The solution's overall enterprise support could be improved."

    What is our primary use case?

    SAP S4HANA on AWS is a core end-to-end ERP enterprise for the organization. AWS, Azure, and GCP are hyper scalars that we use for hosting the solution instead of SAP data centers or on-premise data centers. The solution is used largely for managing enterprise planning and the organization's finances.

    What is most valuable?

    SAP S4HANA on AWS is an easy-to-use solution. The time to deploy the solution is higher and needs a lot of configuration. However, once the tool has been configured, it can help you provide a near real-time analysis option. As an organization, we are happy to use the solution.

    SAP S4HANA on AWS is a configurable solution, and I can customize it based on whatever I need.

    What needs improvement?

    The solution's overall enterprise support could be improved.

    For how long have I used the solution?

    I have been using SAP S4HANA on AWS for over a year to support some of our customers who are on AWS.

    What do I think about the stability of the solution?

    SAP S4HANA on AWS is a pretty stable solution, and we had no issues with its stability.

    What do I think about the scalability of the solution?

    SAP S4HANA on AWS is a scalable solution. Over 200 users are using the solution in our organization.

    How are customer service and support?

    The solution's technical team is knowledgeable, but the support could be a little faster.

    How was the initial setup?

    Depending on your business, the solution's initial setup is doable but complex.

    What about the implementation team?

    It takes about six to eight months to set up the solution. We followed the activate methodology recommended by SAP India for the solution's deployment.

    What's my experience with pricing, setup cost, and licensing?

    We pay an annual subscription fee for the solution, which is slightly expensive.

    What other advice do I have?

    We've got a strong in-house team that currently manages SAP S4HANA on AWS.

    Overall, I rate SAP S4HANA on AWS a nine out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Buyer's Guide
    Download our free SAP S4HANA on AWS Report and get advice and tips from experienced pros sharing their opinions.
    Updated: December 2024
    Buyer's Guide
    Download our free SAP S4HANA on AWS Report and get advice and tips from experienced pros sharing their opinions.