We use SAP S/4HANA on AWS for an enterprise environment encompassing multiple departments and functions like JBA, operations, finance, HR, and EIBM.
Senior Lead at a computer software company with 51-200 employees
Efficiently manages the data center without manual intervention
Pros and Cons
- "The product efficiently manages the data center without manual intervention."
- "The platform's front-end user interface needs improvement compared to other applications."
What is our primary use case?
What is most valuable?
The product efficiently manages the data center without manual intervention.
What needs improvement?
The platform's front-end user interface needs improvement compared to other applications.
For how long have I used the solution?
We have been using SAP S4HANA on AWS for more than ten years.
Buyer's Guide
SAP S4HANA on AWS
October 2024
Learn what your peers think about SAP S4HANA on AWS. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,763 professionals have used our research since 2012.
What do I think about the stability of the solution?
I rate the product's stability a ten out of ten.
What do I think about the scalability of the solution?
I rate the product's scalability a ten out of ten.
How was the initial setup?
I have been using SAP for 20 years. The initial setup process for deploying it on AWS is similar to the on-premise infrastructure.
What's my experience with pricing, setup cost, and licensing?
SAP S4HANA on AWS has reasonable pricing.
What other advice do I have?
It is a complete enterprise application. I recommend it to those looking for an ERP product to deploy on AWS. I rate it a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Industrial engineer at W-DFS
Though the tool offers an interesting real-time information system, it needs to improve the implementation phase
Pros and Cons
- "After the implementation phase of the product, it becomes a very stable tool."
- "The product's implementation phase can be very complex for customers."
What is our primary use case?
My company's clients use SAP S4HANA on AWS to manage some of their daily work.
What is most valuable?
With SAP S4HANA on AWS, my company's clients find the real-time information system to be interesting.
What needs improvement?
SAP S4HANA on AWS should be standardized to make its implementation phase easier. The product's implementation phase can be very complex for customers.
For how long have I used the solution?
I have been using SAP S4HANA on AWS since 2015. My company has a partnership with SAP.
What do I think about the stability of the solution?
After the implementation phase of the product, it becomes a very stable tool.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a four out of ten.
The capability of the product to integrate with other applications is one of the biggest problems I face when dealing with the implementation process.
Most of my company's clients who use the solution are medium-sized businesses.
How are customer service and support?
The quality of the technical support provided for the product is something that depends on the managed service provider of the solution, which could be good or bad.
I rate the technical support a five out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
Based on the opinion of my company's customers, who find the product's initial setup process to be complex, I rate the product's initial setup phase between seven to eight on a one to ten scale, where one is a difficult setup process, and ten is an easy setup process.
The solution is deployed on the cloud and on an on-premises model.
The solution can be deployed in a year and a half to two years.
What was our ROI?
It takes around four to five years of using the solution to experience a return on investment from the product.
What's my experience with pricing, setup cost, and licensing?
I rate the product price a six on a one to ten scale, where one is cheap, and ten is expensive.
What other advice do I have?
I rate the overall tool a seven out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
SAP S4HANA on AWS
October 2024
Learn what your peers think about SAP S4HANA on AWS. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,763 professionals have used our research since 2012.
Director Of Operations, SAP, AWS Consultant at Saudi Paper Group
A stable solution that needs to improve support
Pros and Cons
- "The tool's installation is easy. I rate it an eight out of ten."
- "The tool should undergo an overall improvement, including support. Data sharing should also be faster."
What needs improvement?
The tool should undergo an overall improvement, including support. Data sharing should also be faster.
For how long have I used the solution?
I have been working with the product for seven years.
What do I think about the stability of the solution?
I rate SAP S4HANA on AWS' stability an eight out of ten.
How was the initial setup?
The tool's installation is easy. I rate it an eight out of ten.
What's my experience with pricing, setup cost, and licensing?
The tool's price is not cheap.
What other advice do I have?
We have medium enterprise clients for SAP S4HANA on AWS. I rate it a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Director Sales at Rialtes
An easy-to-use solution that can be used largely for managing enterprise planning
Pros and Cons
- "SAP S4HANA on AWS is an easy-to-use solution."
- "The solution's overall enterprise support could be improved."
What is our primary use case?
SAP S4HANA on AWS is a core end-to-end ERP enterprise for the organization. AWS, Azure, and GCP are hyper scalars that we use for hosting the solution instead of SAP data centers or on-premise data centers. The solution is used largely for managing enterprise planning and the organization's finances.
What is most valuable?
SAP S4HANA on AWS is an easy-to-use solution. The time to deploy the solution is higher and needs a lot of configuration. However, once the tool has been configured, it can help you provide a near real-time analysis option. As an organization, we are happy to use the solution.
SAP S4HANA on AWS is a configurable solution, and I can customize it based on whatever I need.
What needs improvement?
The solution's overall enterprise support could be improved.
For how long have I used the solution?
I have been using SAP S4HANA on AWS for over a year to support some of our customers who are on AWS.
What do I think about the stability of the solution?
SAP S4HANA on AWS is a pretty stable solution, and we had no issues with its stability.
What do I think about the scalability of the solution?
SAP S4HANA on AWS is a scalable solution. Over 200 users are using the solution in our organization.
How are customer service and support?
The solution's technical team is knowledgeable, but the support could be a little faster.
How was the initial setup?
Depending on your business, the solution's initial setup is doable but complex.
What about the implementation team?
It takes about six to eight months to set up the solution. We followed the activate methodology recommended by SAP India for the solution's deployment.
What's my experience with pricing, setup cost, and licensing?
We pay an annual subscription fee for the solution, which is slightly expensive.
What other advice do I have?
We've got a strong in-house team that currently manages SAP S4HANA on AWS.
Overall, I rate SAP S4HANA on AWS a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Project Manager at BASIS Freelancers
Beneficial analytical capabilities, highly scalable, and simplified features
Pros and Cons
- "The most valuable features of SAP S4HANA on AWS are that it's simplified and the analytical capabilities are good."
- "SAP S4HANA on AWS could improve by having more data centers because there are limited data centers in the region I am in. Amazon AWS has announced a few more data centers to be added, but they're still not 100 percent operational for SAP solutions."
What is our primary use case?
SAP S4HANA on AWS is used mostly for SAP. Amazon AWS is one of the biggest installed bases for SAP solutions is why we selected Amazon AWS mostly for our clients.
What is most valuable?
The most valuable features of SAP S4HANA on AWS are that it's simplified and the analytical capabilities are good.
What needs improvement?
SAP S4HANA on AWS could improve by having more data centers because there are limited data centers in the region I am in. Amazon AWS has announced a few more data centers to be added, but they're still not 100 percent operational for SAP solutions.
For how long have I used the solution?
I have been using SAP S4HANA on AWS for approximately two years.
What do I think about the stability of the solution?
SAP S4HANA on AWS is highly stable. I have not found any performance issues.
I rate the stability of SAP S4HANA on AWS a four out of five.
What do I think about the scalability of the solution?
The scalability of SAP S4HANA on AWS is very good.
I rate the scalability of SAP S4HANA on AWS a five out of five.
How are customer service and support?
The support was good. We only interacted once or twice with them, but not on a continuous day-to-day basis. Wherever we interacted with them it was good.
I rate the support from SAP S4HANA on AWS an eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of SAP S4HANA on AWS is easy. The full implementation of the solution could take between 15 to 20 days. If it is only one system and it is a straight version with no upgrades and other things, then it will be only maximum of five to 10 days.
What about the implementation team?
We use different teams for the deployment of SAP S4HANA on AWS, and currently, we are using two people.
What other advice do I have?
We have approximately three to four people supporting this solution for maintenance.
My advice to others is this solution is straightforward and the deployment is very easy. I would suggest choosing Amazon AWS for SAP S4HANA if you have a nearshore data center to avoid any latency issues if we are in a different time zone.
I rate SAP S4HANA on AWS an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Group Integration Tools Manager at TITAN
This solution brings the speed that many other solutions are missing
Pros and Cons
- "I would rate this solution as a nine out of ten because it covers all the fields, has a big maturity, and has something other solutions are missing, which is speed."
- "I would like to see a lower price for the solution."
What needs improvement?
I would like to see a lower price for the solution.
What do I think about the stability of the solution?
In order for us to use it so much, the solution has to be stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
The technical support is very good. I would rate it as a four and a half out of five.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was not an easy installation. It was very complex.
What's my experience with pricing, setup cost, and licensing?
I would rate the pricing as a two and a half out of five.
What other advice do I have?
My advice to someone looking to implement this solution would be to just do it.
I would rate this solution as a nine out of ten because it covers all the fields, has a big maturity, and has something other solutions are missing, which is speed.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Great for backup, security, and storage
Pros and Cons
- "SAP S4HANA's most valuable features include backup, security, storage, infrastructure, and enabling AI."
- "SAP S4HANA could be improved by adding a click-to-deploy model."
What is our primary use case?
SAP S4HANA on AWS is mainly used for deploying SAP applications.
What is most valuable?
SAP S4HANA's most valuable features include backup, security, storage, infrastructure, and enabling AI.
What needs improvement?
SAP S4HANA could be improved by adding a click-to-deploy model.
For how long have I used the solution?
I've been using SAP S4HANA on AWS for three years.
What do I think about the stability of the solution?
SAP S4HANA is 100% stable.
What do I think about the scalability of the solution?
SAP S4HANA is scalable.
How are customer service and support?
Amazon's technical support is good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is very simple - they have the AWS launch widget, which helps to enable the deployment on cloud.
What about the implementation team?
We used an in-house team.
What was our ROI?
SAP S4HANA gives really good ROI.
What's my experience with pricing, setup cost, and licensing?
SAP S4HANA's pricing model should be more flexible and transparent - there's a lot of negotiation and internal factors, and some customers get better value and services for the same product.
What other advice do I have?
I would give SAP S4HANA a rating of eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior ICT Consultant at CGI Inc
Great for large organizations with good reliability and easy to expand
Pros and Cons
- "The solution is scalable."
- "The initial setup could be easier. It's complex."
What is our primary use case?
We've used the solution for HR and their salary processes, including the salary payments. That is still on the SAP, however, the database they have changed to a HANA database.
What is most valuable?
The solution is quite stable.
The solution is scalable.
What needs improvement?
The initial setup could be easier. It's complex.
What do I think about the stability of the solution?
The solution is very stable. It's reliable. There aren't bugs or glitches. It doesn't crash or freeze. Previously, there was an Oracle database, and, with HANA, they had much fewer problems with the database.
It's more of a stable landscape and the organization has to make a decision for the next generation.
What do I think about the scalability of the solution?
The product is scalable. It works well with large organizations. It was a very big implementation. In the Netherlands, we had around 160,000 workers for the central government, and all the HR processes and the salary payments were performed with SAP.
We do not have plans to increase this number of users, as the Dutch government is growing, however, not that much.
How are customer service and support?
Technical support is fine, however, the organization I'm with isn't going very fast. Yeah. They need help and I'm an IT consultant and I've helped them for more than a year.
Which solution did I use previously and why did I switch?
The company still has SAP on-premises, however, they are considering moving to the cloud. They want to change the whole landscape and move to the next step with their SAP implementation within the Dutch government.
How was the initial setup?
The initial setup was a complex landscape with many problems which have to be solved initially.
The company had a much older implementation. It's not a full SAP and that makes the whole landscape very complex.
With the HANA database, the company has been busy with it for two or three years, as it's taken much time. Last year, things went better and they migrated to HANA.
What's my experience with pricing, setup cost, and licensing?
As is usual for SAP, license management was in order.
What other advice do I have?
I'm not sure which version of the solution we're using.
I'd recommend the solution to other users and organizations.
I would rate the product eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free SAP S4HANA on AWS Report and get advice and tips from experienced pros
sharing their opinions.
Updated: October 2024
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