SentinelOne Vigilance has very good detection.
Head of IT and Communications at Sonangol
Beneficial support, effective detection, but difficult to upgrade
Pros and Cons
- "SentinelOne Vigilance has very good detection."
- "When upgrades are required on the server, you need to almost remove SentinelOne Vigilance completely off the system. We put SentinelOne Vigilance on silence for the monitor mode, but we were having trouble upgrading the server. I had to remove SentinelOne Vigilance completely from the server, but that meant that all the previous logs of attacks I wanted to look at on the server were gone. This is one thing they need to improve, they need better compatibility with the Microsoft Windows service. I should not have to remove the agent completely to upgrade the service."
What is most valuable?
What needs improvement?
When upgrades are required on the server, you need to almost remove SentinelOne Vigilance completely off the system. We put SentinelOne Vigilance on silence for the monitor mode, but we were having trouble upgrading the server. I had to remove SentinelOne Vigilance completely from the server, but that meant that all the previous logs of attacks I wanted to look at on the server were gone. This is one thing they need to improve, they need better compatibility with the Microsoft Windows service. I should not have to remove the agent completely to upgrade the service.
For how long have I used the solution?
I have been using SentinelOne Vigilance for approximately eight months.
What do I think about the stability of the solution?
The solution is stable. However, it used to be slow and they fixed the issues.
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SentinelOne Vigilance
December 2024
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What do I think about the scalability of the solution?
SentinelOne Vigilance is scalable.
How are customer service and support?
The technical support was good for SentinelOne Vigilance.
What other advice do I have?
My advice to others is this is a solid product.
I rate SentinelOne Vigilance a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Assistant Manager - Security Architect at a computer software company with 5,001-10,000 employees
Has rollback feature for ransomware on Windows
Pros and Cons
- "SentinelOne has a rollback feature that has helped them gain popularity in the market. No other competitors of the solution including Cisco, Fortinet, or Cortex XDR have this feature. SentinelOne is a kernel-independent solution. We don’t need to check the kernel dependency on the Linux platform. They also commit to a 100 percent recovery from ransomware attacks. The solution has rollback features for ransomware on Windows."
- "I have found issues with the solution’s stability and implementation. The solution has performance issues. I would like the solution to launch the rollback plan for ransomware on Linux and Mac. It should be something similar to the support that Windows gets."
What is most valuable?
SentinelOne has a rollback feature that has helped them gain popularity in the market. No other competitors of the solution including Cisco, Fortinet, or Cortex XDR have this feature.
SentinelOne is a kernel-independent solution. We don’t need to check the kernel dependency on the Linux platform. They also commit to a 100 percent recovery from ransomware attacks. The solution has rollback features for ransomware on Windows.
What needs improvement?
I have found issues with the solution’s stability and implementation. The solution has performance issues. I would like the solution to launch the rollback plan for ransomware on Linux and Mac. It should be something similar to the support that Windows gets.
For how long have I used the solution?
I have been using the solution for four to five months.
What do I think about the stability of the solution?
I would rate the solution’s stability around six to seven out of ten.
What do I think about the scalability of the solution?
I would rate the solution’s scalability a nine out of ten.
What was our ROI?
The solution helps companies prevent critical attacks from ransomware.
What other advice do I have?
I would rate the solution an eight out of ten. One person is sufficient for the solution’s maintenance.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Buyer's Guide
SentinelOne Vigilance
December 2024
Learn what your peers think about SentinelOne Vigilance. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,020 professionals have used our research since 2012.
Head of Solutions and Cybersecurity at NGXESS
Easy to setup, extremely stable, and scalable
Pros and Cons
- "The SentinelOne Active EDR is the most valuable feature."
- "The solution's memory forensics capabilities and hard disk capacities are quite basic."
What is our primary use case?
The solution is used as a ransomware prevention measure, allowing us to roll back to the initial stage without any issues. The solution is deployed as a SaaS.
What is most valuable?
The SentinelOne Active EDR is the most valuable feature.
What needs improvement?
The SentinelOne platform has potential for improvement. The solution's memory forensics capabilities and hard disk capacities are quite basic.
For how long have I used the solution?
I am currently using the solution.
What do I think about the stability of the solution?
I give the stability a nine out of ten.
What do I think about the scalability of the solution?
I give the scalability a nine out of ten. The solution is for all sizes of businesses.
How are customer service and support?
The technical support is good.
How would you rate customer service and support?
Positive
How was the initial setup?
I give the initial setup a nine out of ten. The setup is straightforward, as it is software-based and does not require any deployment; only the software needs to be installed. However, if there are a thousand endpoints, the installation process could take a few days.
What about the implementation team?
The implementation is completed in-house.
What's my experience with pricing, setup cost, and licensing?
SentinelOne Vigilance is more affordable than other next-generation solutions, but more costly than legacy solutions. I give the cost a three out of ten.
What other advice do I have?
I give the solution a nine out of ten.
We provide MSSP services.
SentinelOne Vigilance is better than other solutions on the market and I recommend it.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Director at Aurigasec
A scalable tool to quickly and easily detect and deal with incidents and threats
Pros and Cons
- "The most valuable feature of the solution is its performance, which is very important for us in our company."
- "My customers who use the tool mostly want a summary of the monitoring activities of the product in a report form...t can be useful for our customers to identify the threats and incidents encountered by the product."
What is our primary use case?
The use case of SentinelOne Vigilance for my company stems from providing it to our customers.
With SentinelOne Vigilance, my company's customers can easily and quickly deal with incidents and threats.
What is most valuable?
The most valuable feature of the solution is its performance, which is very important for us in our company.
What needs improvement?
My customers who use the tool mostly want a summary of the monitoring activities of the product in a report form, which can be useful. A report from SentinelOne Vigilance can help my company's customers identify what happened in their IT environment, and it can be useful for our customers to identify the threats and incidents encountered by the product.
The tool's stability can be improved.
For how long have I used the solution?
I have been using SentinelOne Vigilance for a year.
What do I think about the stability of the solution?
My company hasn't received any response in terms of the stability offered by the solution.
Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a ten out of ten.
My company deals with two customers who use the product.
How was the initial setup?
The product's initial setup phase was very easy because the vendor took care of the process.
The back-end support team of SentinelOne takes care of the product's deployment phase. On the front-end side, customers of the tool don't do anything.
The solution is deployed on the cloud.
The solution can be deployed and maintained by eight engineers.
What's my experience with pricing, setup cost, and licensing?
SentinelOne Vigilance is priced in a normal range.
What other advice do I have?
I recommend SentinelOne Vigilance to those customers who would like to conduct an analysis of a particular layer of their environment.
I rate the overall tool a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior Network Engineer at Netcotech
The solution doesn't have a direct connection with MSPs, though its stability is very good
Pros and Cons
- "SentinelOne Vigilance is a very stable solution."
- "SentinelOne Vigilance doesn't have a direct connection with MSPs."
What is our primary use case?
We use SentinelOne Vigilance as MDR (Managed detection and response).
What is most valuable?
SentinelOne Vigilance is a very stable solution.
What needs improvement?
SentinelOne Vigilance is an MDR meant to manage cybersecurity, but it doesn't do a good job.
SentinelOne Vigilance doesn't have a direct connection with MSPs. They go only through a big reseller or RMM vendor instead of directly going to the MSP. You always feel that you are behind, and you have to call someone to call someone to get to them.
People pay $ 5,000 to $ 6,000 monthly for the solution, and they don't have a QBR for their customers to review the security and recommendations.
For how long have I used the solution?
What do I think about the stability of the solution?
I rate SentinelOne Vigilance ten out of ten for stability.
What do I think about the scalability of the solution?
You can scale as much as you want with SentinelOne Vigilance.
What about the implementation team?
We implemented SentinelOne Vigilance through an in-house team. Two network engineers were involved in the solution's deployment.
What's my experience with pricing, setup cost, and licensing?
On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight out of ten.
What other advice do I have?
Overall, I rate SentinelOne Vigilance a five out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Executive Director, Information Security & Compliance at a healthcare company with 1,001-5,000 employees
A managed detection service for threat monitoring with a visualization feature
Pros and Cons
- "SentinelOne Vigilance is an endpoint security tool with quarantining, dashboards showing us information, and many capabilities like manual and automatic quarantine of environmental issues."
- "The tool needs improvement in clear communication and detection."
What is our primary use case?
We use the solution for the managed SOC team that we leverage.
What is most valuable?
SentinelOne Vigilance is an endpoint security tool with quarantining, dashboards showing us information, and many capabilities like manual and automatic quarantine of environmental issues.
What needs improvement?
The tool needs improvement in clear communication and detection.
For how long have I used the solution?
We deployed SentinelOne Vigilance three months ago.
What do I think about the stability of the solution?
The product is stable.
I rate the solution’s stability an eight out of ten.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
The SentinelOne Vigilance has excellent customer service.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward. There is an agent on our end. A team is monitoring our environment, but for the SentinelOne tool, we have to deploy agents, and their back end is in the cloud.
What about the implementation team?
We had a few team members who have been assisting during deployment.
What was our ROI?
We achieved ROI because it notified us of threats coming into our environment. After a month, we started getting alerts on different things.
What's my experience with pricing, setup cost, and licensing?
The solution’s pricing is very reasonable.
What other advice do I have?
The solution requires a little maintenance and fine-tuning.
I suggest asking for sample reports and stamp processes to get a good understanding of how they work.
Overall, I rate the solution an eight out of ten.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Senior Systems Engineer at a tech services company with 11-50 employees
An easy-to-deploy product with good support services
Pros and Cons
- "The product is stable."
- "The process to replicate exclusions is not user-friendly."
What needs improvement?
The antivirus products embedded with EDR have one weakness: they are very resource-intensive and challenging to replicate exclusions. Let me elaborate on it with an example of a list of exclusions from an accounting firm. Let’s say Company A is a finance company that uses Microsoft and some accounting applications. Company B is also a finance company that uses the same products, but they have their back-end database capturing the data. As an IT engineer managing different clients, I will try to see if there's a way to export the rules I created for Company A to save time when setting up Company B. Presently, this process is not user-friendly. A forward-thinking approach will reduce the time spent onboarding new clients and increase revenue by reducing engineering time.
For how long have I used the solution?
We have been using SentinelOne Vigilance for about seven months since February. We’re using the cloud version.
What do I think about the stability of the solution?
The product is stable. It works well, and we have not encountered any issues. Whenever we found any problems, it created snapshots. We researched these instances and obtained the results.
What do I think about the scalability of the solution?
The product is scalable. We have a variety of clients, including large enterprise companies and small businesses, working with our services.
How are customer service and support?
The product’s support team is excellent, especially the back-end support.
How would you rate customer service and support?
Positive
How was the initial setup?
The product is easy to deploy and requires an understanding of how it works. A project manager who comes from a mid-technical background with sufficient knowledge of installing packages can execute the process efficiently. The website's documentation and how-to guides are excellent. I do recommend it. We have 180 clients, and deployment takes about four to six months.
What other advice do I have?
It is a good product to use. I rate it an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Solutions Engineer at a tech services company with 1,001-5,000 employees
Good in the area of machine learning and can be used as an extra layer of protection
Pros and Cons
- "The rollback feature offered by the product is good."
- "SentinelOne Vigilance's integration capabilities with other products can be considered as an area with certain shortcomings where improvements are required."
What is our primary use case?
I am not the primary engineer for the tool. I use the solution in my company since we cannot just rely on Microsoft Defender, and as we need to have another layer of protection, we use the tool as our next-generation antivirus solution.
What is most valuable?
The most valuable feature of the solution is the Storyline technology. The feature that I like the most about the product is that the solution reports to you about the entry point of the virus or ransomware, the impact of the attacks, what is done, and which are the affected systems. The rollback feature offered by the product is good.
What needs improvement?
SentinelOne Vigilance's integration capabilities with other products can be considered as an area with certain shortcomings where improvements are required.
The product's integration capabilities with SaaS platforms need to improve because most of the applications right now are being hosted on the cloud.
For how long have I used the solution?
I have been using SentinelOne Vigilance for three to four years.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a ten out of ten.
What do I think about the scalability of the solution?
It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten.
As the product is used globally, I can say that my company has around 2,000 employees who use the tool.
The product is used regularly in my company, especially since it is installed on hundreds of laptops and workstations.
How are customer service and support?
The product's support is great. If my company faces a zero-day attack, the engineering team will engage to extend the support services offered to us to deal with unknown malware or ransomware. The support team offers quick responses, which is one of the major reasons the product is highly recommendable. I rate the technical support a ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The product's initial setup phase is very straightforward. The product recently added a feature that allows you to uninstall an existing endpoint protection solution from your environment.
One can deploy it manually or with the help of Active Directory.
What about the implementation team?
No third-party help was required to install the product.
What other advice do I have?
For the product's price, I feel that the user interface is friendly.
I think the tool can be integrated with ServiceNow so its actions can be automated.
The solution integrates with the existing security infrastructure like Palo Alto Cortex XSOAR.
You should be careful of what you add to your files since the product has the capability to scan files extensively.
The machine learning part of the product is very good.
The value derived from the use of the product stems from the fact that it is a very lightweight solution.The product does not consume too much memory or compute nodes from my workstation.
I rate the solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: May 16, 2024
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