SolarWinds NPM Reviews

The features I find most valuable are--

• Reliability
• Security
• High-tech development
• Collateral
• Essentially they deliver what they promise for the end-user

We use it to create guides for end-users. We install SolarWinds on cloned virtual machines and offer free access to partners of my company.

I've used it for four years.

I had a customer who had a problem adding to a database for DAP-end integration with Orion. Simple details were needed to resolve with correct passwords and the release of ports on a firewall. Also, a deployment problem was failing in some versions of Windows and Meso. After all updates were performed, the Orion installation package did not work. We restarted it and worked.

I have no problems with the support of SolarWinds. When my client has a problem, our support always uses the documentation immediately. As we also have a lot of training and always test a lot of tools in our environment, when the client asks for something we know exactly where to go. Our SLA is five minutes for the first call, and to solve problems one-and-a-half hours.

We did, and we switched because the interface is more user friendly and easier to configure.

It's very simple. Anyone can install and configure SolarWinds with a step-by-step guide, even if that person is a layman when it comes to IT.

We used a vendor team.

It's the best of platform for IT management. It shows statistical data in a very detailed manner, where the user can customize the entire platform and input any information from the database through a fully-customized report.

The ability to pick and chose modules per need, but at the same time close and seamless integration once deployed: While everything is pretty complicated and fast moving, we do not want the monitoring and management software to be complicated. That is the reason the ease-of-deployment and ease-of-use is extremely valuable.

Proactive alerting helps prevent outages to meet our SLA, as well as in forecasting.

Some features are missing (which will be in any product out there) but there is a community that either provides workarounds or the ability to request the improvement.

I have been using SolarWinds for nine years.

For the most part, it is just like any product and is as stable as it could be. At the same time, it is just as vulnerable as the infrastructure it uses (server/VM, storage, network and database).

SolarWinds has come a long way to provide scalability. What initially used to be for small enterprises is now much more expandable and can accommodate larger enterprises. The implementation is easier by deploying additional polling engines (of course, with limits like in any other product).

Other than some occasional delays getting hold of someone in the telephone queue, technical support is good for the most part.

We were using Big Brother, HostMonitor, OpManager and HPE OpenView. We migrated as a part of the initiative to consolidate the monitoring system into one platform.

Installation is very straightforward; however, upgrades are a bit tedious (though not complex). It is complex only when you have a large platform of monitoring systems. For a small implementation, it is extremely simple.

The key is not to look at the current situation but consider future needs. It should be aligned with the infrastructure growth. Unless it is a really small environment, I always recommend to go with the unlimited license because the elements get used up quickly.

I was using other products so I did not evaluate, per se. But I knew the difference between other products and SolarWinds.

It requires absolute thorough and all-round details on the infrastructure and its future needs. Once the scale is identified, get the right licenses and underlying platform (physical vs virtual and quick storage).

One of the main features is ease of deployment. Adding new devices only takes a few minutes. This allows me to do my other duties.

We are now able to respond to problems before the customer is even aware of them. As an example, our VPN router had a memory leak which was going to start causing performance problems. We were able to get ahead of the complaints by restarting the device. We didn’t need to wait for a complaint from a remote worker.

NPM comes with a tool called Network Atlas. Currently, it can only link switches to switches and only if all the corresponding ports are monitored. I would like it to figure out next-hop devices, which other tools like NetBrain can do.

I would also like to see better mapping of devices and how they connect to one another.

We have used this solution for four years.

We haven’t had any issues with stability.

I haven’t had any issues with scalability. There is plenty of documentation available to help with it.

SolarWinds has a community called Thwack. That is where I get most of my help. I would give it the highest rating.

Before this solution, we used Spiceworks. SolarWinds had the nicest single-pane-of-glass monitoring solution, so we decided to go that route.

I was involved in the installation. After discovery, you select what you want to monitor.

Licenses go quickly. Each interface is a license.

Have a goal in mind. Prioritize your monitoring goals in terms of alerting, reporting, and dashboards. Then you can focus on completing those areas in order of importance.

The product is always being expanded and additional features are constantly being added.

As a large school district, I can tell you that NPM is very valuable to us. Being able to see the current status of all our locations and hardware at a glance is priceless.

We use the alert feature of NPM to send emails and text messages to our organization when various network or server equipment is not reachable or performing correctly.

I would say the NPM toolset has room for improvement. I haven't seen the benefit of integrating it into NPM.

I have been working at my company since 2011 and it was here before I started.

I did not originally deploy this software, but I haven't had any issues with upgrading to newer versions or installing new features.

I have not encountered any stability issues.

I have not encountered any issues with scalability. In fact, I find that NPM is very easy to scale to your needs.

I have had very fast response times when dealing with customer service.

I have had very fast response times when dealing with technical support.

I do not know of any other solution my school district has used.

I did not originally deploy this software, but I haven't had any issues with upgrading to newer versions or installing new features.

I did not originally deploy this software, but I haven't had any issues with upgrading to newer versions or installing new features.

As we are a not for profit organization, I can not answer this question.

I do not have this information available.

I was not at my workplace when they chose this product.

They offer trial periods. I strongly urge you to try Solarwinds NPM and other products as they are a great asset at my organization.

Bandwidth utilization and netflow reports

Our bandwidth consumption continues growing. We need to be aware of overutilization of our circuits. SolarWinds helps us have visibility to the most relevant issues in our network and makes our problem solving process much faster and easier.

IPAM. We wish it would work with Cisco CNR and help us manage all of our DHCP servers from a centralized platform.

7 years

We did have issues while upgrading, but gladly SolarWinds provided good service and assisted us to resolve those issues.

We didn't have any issues with stability.

No. The performance problems that we have experienced at times are due to hardware limitations.

Outstanding

Outstanding

No other product in the market offers as much as SolarWinds does for the price. Great value.

Initial installation is straightforward. However, upgrading can be quite complex if you have multiple polling servers, as you need to carefully follow the same steps and upgrade path on each server.

The installation was done in-house.

I cannot put this into numbers, but from an engineering perspective I believe there is no other product that provides as much value for the buck.

It was set-up before I was hired and therefore I do not have cost information.

No other options were considered.

Make sure that you have the required hardware and dedicated SQL server. Trying to save money can have a major performance problem on your SolarWinds implementation. Make sure you meet the requirements.

SolarWinds NPM is used to monitor network components and solutions.

We used it to monitor downtime and latency between applications, as well as the latency between services.

The most valuable feature of this solution is the monitoring capabilities.

If they did some type of synthetic monitoring, it would have been better.

I have been working with SolarWinds NPM for 10 years.

We are working on the most up-to-date version.

SolarWinds NPM is a stable product.

You could question the scalability. It could be improved.

The technicals support is fair. I would rate them a three out of five.

The initial setup was pretty straightforward.

I believe that we pay approximately $80,000 per year.

There can be fees in addition to the licensing fees if you add on.

I would suggest putting in a larger VM infrastructure than they ask for because, if you don't, it'll probably be a little slow.

I would rate SolarWinds NPM an eight out of ten.

Our primary use case for this solution is for default of the stability of the network track.

If we need to plan the network, or measure our network utilization, SolarWinds enables us to do so. 

One of the best features is the reports feature. We can get an editor's report for the last five minutes, fifteen minutes, hour, month, or more. And, the correlation data that we can get from the different resources of data from routing, routers, swtitches and samples is really a benefit.

It would be nice to manage all network devces from just one single platform, instead of going to different platforms.

The solution is very stable. 

It is very scalable. For years we have not had a problem with scalability.

I am looking at other solutions, to compare. For example, I am currently looking at ManageEngine OpManager. We also looked at Zabbix

I would like to see this product becoming more flexible in the future. In addition, integration with other solutions would be helpful.

The ability to monitor multiple devices using SNMP v3 and HP Procurve SFlow as well as multiple setups for different technicians.

We only use SNMP v3 and all of our devices are HP. Not every technician needs to see everything or have control of everything.

Technicians are aware of issues and 90% of the time exactly what caused the issue. Repairs can be scheduled ahead of time and RMA’s can be filed without the technician having to drive to the site only to find out it is a bad power supply or fan in a switch or server.

The speed needs improving. If you have a very large network and are monitoring a lot of devices the dashboard responds slower.

We have been using the solution for almost four years.

We had some stability issues.

We had some scalability issues. The cost for monitoring interfaces is ridiculous.

Technical support is not exactly the fastest. You create a ticket in the morning and probably get a response by e-mail from the actual technician the following day.

We were using Intermapper previously.

The setup was straightforward.

The pricing for monitoring large amounts of equipment is not bad but when you want to monitor the actual interfaces of those devices the cost goes up.

We did not look at any alternatives. This was a government project and only one company responded to their request.

Make sure you have several servers. You must have the actual platform on a separate server from the database. You will need a separate database server for each module you activate such as flows. There is a very big footprint.