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New Relic vs SolarWinds NPM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024
 

Categories and Ranking

Juniper Mist Premium Analytics
Sponsored
Ranking in Network Monitoring Software
58th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
New Relic
Ranking in Network Monitoring Software
6th
Average Rating
8.4
Number of Reviews
157
Ranking in other categories
Application Performance Monitoring (APM) and Observability (3rd), IT Infrastructure Monitoring (5th), IT Operations Analytics (2nd), Mobile APM (2nd), Cloud Monitoring Software (4th), AIOps (3rd)
SolarWinds NPM
Ranking in Network Monitoring Software
4th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
156
Ranking in other categories
IT Infrastructure Monitoring (4th), Cloud Monitoring Software (6th)
 

Mindshare comparison

As of November 2024, in the Network Monitoring Software category, the mindshare of Juniper Mist Premium Analytics is 0.4%, up from 0.3% compared to the previous year. The mindshare of New Relic is 2.9%, down from 3.6% compared to the previous year. The mindshare of SolarWinds NPM is 5.2%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

ALEXANDRE VIANNA - PeerSpot reviewer
May 3, 2024
Has a single dashboard, but is expensive
We use this solution to manage our mission environment The single dashboard is a valuable feature.  The technical support needs improvement. The initial setup is straightforward. The solution is expensive. I rate the pricing an eight out of ten.  Overall, I rate the solution a seven out of…
Iqbal Khowaja - PeerSpot reviewer
Dec 22, 2022
Has a simple user interface and end-to-end monitoring and self-healing features
My organization uses many application performance management solutions, such as AppDynamics, New Relic APM, Splunk, and Datadog. I'm the CTO for the state of Hawaii, and across the board, different departments use different APM tools. I'm using the latest version of New Relic APM, but I cannot recall the exact version. My company has a dozen engineers using and monitoring New Relic APM. I'd tell anyone planning to use New Relic APM that it has to fit what you have. For example, most of my company's payload is in AWS, and the tool has adopters and features that CloudWatch cannot provide. Still, New Relic APM can, so you should do a demo or trial run first and see if it's a tool that'll help you with end-to-end monitoring. New Relic APM is working well for my company, so an excellent way to start is to do a trial run to see how the tool works out for your current applications. My rating for the tool is nine out of ten because my experience with it has been great. New Relic also worked closely with my company and has always been upfront on what's available and what's not. My company is a New Relic APM customer.
MohitKumar - PeerSpot reviewer
Sep 30, 2022
High-level, comprehensive, and proactive monitoring in a user-friendly interface
Our company uses the solution to monitor NPM for 100 large accounts that typically have 40,000 interfaces.  Basic monitoring includes CPU memory, errors, and interfaces. Advanced monitoring includes F5 load balancers, in-depth tunnels, and AP alarms.  We also monitor CM for backup parts and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"They have baseline level alerting."
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."
"It has helped us maintain a much higher uptime than we had previously."
"We are able to drill down and see what is going on in the system."
"Server uptime is its most valuable feature."
"It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard."
"The stability of New Relic APM is very good."
"Everything has been complete and stable for our needs over the past four years."
"SolarWinds NPM is a scalable solution since it can handle a huge number of users."
"For end-user performance monitoring, we like features such as availability of our all devices."
"The alerting system in SolarWinds NPM aids in proactive network management."
"The most valuable feature of SolarWinds NPM is the performance monitoring to see the memory, and CPU utilization."
"It combines and presents information from many different sources, giving a corporate-wide vision on a single pane of glass."
"The most valuable features are language support and technical support."
"All the features are very good. The monitoring of the equipment, the configuration manager, and the IP address monitoring are great."
 

Cons

"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"We have had issues with our agents going offline."
"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."
"There were some settings we had issues with."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"The price could be better."
"It would be nice if SolarWinds could have a polling engine on the site that would collect the reporting and then manage everything itself."
"There isn't support available to us as they don't offer support in our country."
"SolarWinds NPM offers limited customization options. Users and developers may find restrictions in modifying or customizing the dashboard and adjusting monitoring features such as polling intervals or SLAs for different nodes."
"The market is changing, and people are expecting automation. I think that's a disadvantage."
"This solution would benefit from expanding on the capabilities within the API."
"Time: A worldwide deployment can be confusing for dispersed users with non-local times. Each node should have a local time (with summer offset if appropriate) & each user should view & report in their local time."
"We also had to be attentive to vulnerabilities, because SolarWinds NPM have some issues in that area. We had to work with our security team, so that they could help us check and backup the data, and check what they needed to secure."
 

Pricing and Cost Advice

"The solution is expensive."
"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."
"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."
"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."
"The price depends on how many agents you want."
"The solution is less expensive than AppNeta."
"Because of budget, we are not using the mobile app part of this tool."
"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
"The pricing and licensing are too high."
"I think that the cost has risen, but the functionality and versatility is way above other products."
"We have a perpetual license for this solution, and my impression is that this solution is cheap."
"The licensing is based on the number of nodes, interfaces, and volumes."
"I would rate the pricing a five out of ten"
"The standard licensing fees are what we're paying. It's about $20,000 a year for all our licensing."
"There are a lot of sub-products and it just continued to increase the price."
"The pricing is very expensive for SolarWinds. That's a huge disadvantage for it."
"There is a permanent license and also a subscription level which has annual fees. The price of the solution is fair."
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Educational Organization
45%
Financial Services Firm
10%
Computer Software Company
9%
Manufacturing Company
5%
Educational Organization
56%
Computer Software Company
6%
Manufacturing Company
5%
Government
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?
We can manage the entire system across the network and troubleshoot the pain points.
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems,...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
It helps prevent issues but does not cause losses. The error messages and deep insights may help us find the root cau...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools ar...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalabil...
 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

Information Not Available
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about New Relic vs. SolarWinds NPM and other solutions. Updated: November 2024.
815,854 professionals have used our research since 2012.