SolarWinds NPM and New Relic compete in the network management and application performance monitoring categories, respectively. SolarWinds NPM generally has the upper hand in network management due to its comprehensive network monitoring capabilities, whereas New Relic is advantageous for real-time application performance with its intuitive dashboards.
Features: SolarWinds NPM offers robust monitoring for multiple devices, customizable dashboards, and comprehensive network oversight with configuration options. New Relic provides insights into server and application metrics, real-time data, and emphasizes application performance, providing features that appeal to developers and operations teams.
Room for Improvement: SolarWinds NPM could enhance its interface complexity, reduce dependency on additional licenses, and update its GUI elements to alleviate high resource load concerns. New Relic seeks improvements in data privacy transparency, pricing flexibility, and better-alerting and integration features. Both could streamline features, but New Relic needs improved transparency and pricing flexibility.
Ease of Deployment and Customer Service: SolarWinds NPM is strong for on-premises deployment, attractive for enterprises with vast infrastructures, though deployment might be complex and support inconsistent. New Relic’s primary cloud-based model allows easy setup but has slower customer service response times, excelling in dynamic application environments.
Pricing and ROI: SolarWinds NPM has a steep pricing structure, especially for bundled features, but provides a justified ROI through detailed network insights. New Relic, with similarly high costs, offers a significant ROI by optimizing application performance, advantageous for developers prioritizing comprehensive analytics despite the cost.
The return on investment is significant as the solution effectively reduces costs while being worth its expense.
Issues that could be solved quickly sometimes take longer because they go around in circles.
We had contact with SolarWinds regarding the implementation, and they were helpful.
They have good technical support.
SolarWinds NPM is scalable and effective in handling large network infrastructures.
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal.
SolarWinds needs to upscale on observability and add full-fledged observability features, including security features.
The solution is considered expensive.
Pricing-wise, SolarWinds NPM is more expensive than PRTG.
Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.
The most valuable feature for us is the database performance analyzer, which we use a lot.
SolarWinds NPM has specific modules for monitoring different network capabilities, which provides rich features for carrying out specific tasks.
New Relic is a powerful tool for optimizing web pages, tracking user behavior, and monitoring application performance. It helps detect anomalies, generate metrics, and create dashboards for synthetics monitoring, container workloads, stress tests, and more.
New Relic provides organizations with comprehensive insights into APIs, infrastructure, and scalability. It supports mobile and web applications with features like java tracking, health maps, customizable dashboards, and drill-downs. Users benefit from its easy initial setup, accurate alerts, UI monitoring, error tracking, and traceability. New Relic supports multiple ecosystems with straightforward pricing and new feature introductions, offering end-to-end monitoring, thorough data analysis, and effective problem resolution.
What are New Relic's most important features?New Relic is leveraged in industries such as e-commerce, finance, and technology. It helps monitor web traffic, evaluate load balancing, and ensure applications meet performance standards. Companies use it for stress tests, container-based workloads, API monitoring, and infrastructure management. Its integration capabilities are valuable for maintaining performance and scalability across diverse ecosystems, aiding in thorough data analysis and problem resolution.
SolarWinds NPM is a network monitoring solution that enables you to detect, diagnose, and resolve network performance issues and outages quickly and efficiently. The solution is a powerful tool that can help you increase service levels, reduce downtime with multi vendor network monitoring, simplify the management of complex network devices, improve operational efficiency, and much more.
SolarWinds NPM Features
SolarWinds NPM has many valuable key features. Some of the most useful ones include:
SolarWinds NPM Benefits
There are several benefits to implementing SolarWinds NPM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the SolarWinds NPM solution.
PeerSpot user Andrew N., Senior Network Engineer at Element Critical, says, “The "Performance Analyzer" feature is the solution's most valuable aspect. It's able to do the bounded graphs of all the interface stats, from errors to broadcasts and to current traffic. With a click of a button you're able to, in one interface, look at historical data for those items.” He also adds, “From the troubleshooting point of view, just having that peace of mind is great. And, The solution is extremely stable. We haven't had any issues in that regard. We haven't had issues with bugs, glitches, or crashes."
Daniel S., Systems and Data Warehouse Supervisor at MMSD, mentions, “The alerting and usage tracking is a valuable feature because it alerts us when we're getting near capacity on disk space, network utilization or processor utilization. It helps us manage our capacity and enables us to be proactive.”
A Senior Vice President and CIO at a financial services firm explains, “As we look to add more servers to our virtual environment and to understand the impact, the solution allows us to dig into the historical charts related to capacity planning. It also gives us visibility of spikes and allows us to track down the reasons for their occurrences. So too, it makes room for potential processes that have gotten hung or runaway and to know when it's time to reboot a server or service.”
Dinesh N., Digital Innovation at Bobcat Company, states, “The best part of the solution is the sharing display. It gives a general public ID wherein everyone can link to a public display. That's a good feature.”
Fazal A., Implementation & Support Specialist at 360Factors, comments, “We have configured multiple alerts for our network devices, including routers and switches, so that we are notified if any interface goes down. In the event an interface goes down, we have multiple reports that include availability monitoring, network uptime monitoring, and network downtime monitoring. These reports are on multiple schedules such as the end of the day, end of the last business day of the week, monthly, and quarterly. This gives us the ability to provide reports to our management and let them know the performance of our network.”
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