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it_user341982 - PeerSpot reviewer
Freelancer Information Security & SIEM Consultant at a tech consulting company with 51-200 employees
Consultant
​I had issues with the SQL database, and I would suggest they add MySQL.

What is most valuable?

CRC monitoring for each port is a valuable feature for us.

How has it helped my organization?

Today, the webapps are getting worse for showing all items. Sometimes your browser will not respond.

My recommendation is to create separate console-based applications, especially for network operation centers.

What needs improvement?

The security information and event management could be improved.

For how long have I used the solution?

I used it for five months, then removed it from my system.

Buyer's Guide
SolarWinds NPM
November 2024
Learn what your peers think about SolarWinds NPM. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
823,875 professionals have used our research since 2012.

What was my experience with deployment of the solution?

I had issues with the SQL database, and I would suggest they add MySQL.

What do I think about the stability of the solution?

There was slow performance after adding 100 devices with 400-500 elements with 10 second interval pooling.

What do I think about the scalability of the solution?

There were issues with scaling it.

How are customer service and support?

Customer Service:

0/10 as there were no knowledge base articles when I used it, and every new patch required customer login to apply.

Technical Support:

The product I am still using, PRTG, was very simple, so I never had experience with technical support.

Which solution did I use previously and why did I switch?

I am still using PRTG.

How was the initial setup?

Initial setup was a simple process.

What about the implementation team?

I worked with the partner, and honestly, we did not require any support after the initial installation.

What was our ROI?

For small customers, it's good.

What's my experience with pricing, setup cost, and licensing?

  • PRTG
  • Nagios

What other advice do I have?

They should change the database and OS.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user5550 - PeerSpot reviewer
Network Engineer at a computer software company with 501-1,000 employees
Vendor
SolarWinds NPM can monitor all SNMP supported devices in real time. But why can't it run in Chrome?

Valuable Features:

1.NPM can help keep a watch on the network and devices like switches, routers, access point. It can monitor any SNMP enabled devices in real time. 2.NPM can easily scale up when your network grows beyond the usual limits and it can monitor the network and connected devices with same efficiency and speed. Scale up is primarily handled by Orion Hot Standby Engine which keeps a watch on the health and functioning of the primary NPM system. 3.The Orion website has the ability to run from machines other than the Orion server and allows additional web server to be added. This allows more users to access the Orion web portal without impacting the overall performance. 4. It supports multiple vendors and thus can monitor majority of the network devices 5. Microsoft Active Directory support

Room for Improvement:

1.The user interface is not intuitive enough and needs improvements in certain parts. 2.The web interface does not have a good support for some browsers like Google Chrome. It officially supports IE and Firefox. 3. Windows Vista systems are not officially supported from SolarWinds.

Other Advice:

Solarwinds NPM has lots of features not found in some other network performance monitoring tools e.g. seamless integration with Microsoft Active Directory. It can easily scale up when there is a need to support and monitor higher number of devices without impacting the overall performance. There are certain pain points that need to be addressed like improving the overall user interface and support for more number of web browsers.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user2652 - PeerSpot reviewer
it_user2652Project Manager at a non-tech company with 10,001+ employees
Top 20Vendor

As far as open source is concerned, would you recommend nagios, icinga or zabbix?

See all 4 comments
Buyer's Guide
SolarWinds NPM
November 2024
Learn what your peers think about SolarWinds NPM. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
823,875 professionals have used our research since 2012.
it_user5157 - PeerSpot reviewer
Sr System Engineer at a outsourcing company with 501-1,000 employees
Vendor
Robust and highly scalable monitoring with a comprehensive view of the network. But it lacks a good UI.

Valuable Features:

Single page view of all the servers lets me monitor them at a glance. I can expand and see all the details at as single click expand. I can capture real-time visibility into network performance issues to quickly determine who, where and what is impacting the network. Very easy to set alerts for unusual happening. Highly configurable. Graphical view lets us compare the values within a particular time frame.

Room for Improvement:

User Interface needs improvement as it is not very attractive. I was not able to properly monitor my SNMP based online UPS.

Other Advice:

Our company needed a highly reliable network and bandwidth manager/monitor as we were unable to monitor all servers /networks manually. Our search finally ended at this Orion’s NPM tool which has great scalability and reliability.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1068 - PeerSpot reviewer
it_user1068Tech Support Staff at a tech company with 51-200 employees
Real User

I totally agree with Systemad5157. Network monitoring is an integral role of a network administrator and this program makes the task much easier. The network admin is not just able to detect the network component at fault but also get to fix it in order for the network to perform optimally and keep the company running.

it_user1125 - PeerSpot reviewer
Network Engineer at a retailer with 51-200 employees
Vendor
The most efficient Network Performance Monitor with its added characteristics like sniffing, alerting system, and fault discovery.

Valuable Features:

• Simplicity of Use, instinctive, lots of attributes, simple to Install and keep, economical, and makes network management easier. • Sturdy network error and accessibility management. • Well established SNMP based network performance check, which allows for adding wireless, Voice over Internet Protocols, and Net Flow checking support as required. It also offers simple and configurable custom attentive and reports. • Network Performance Monitor can also receive Syslog output and SNMP traps for fault discovery and alerting. • Alerting system of Network Performance Monitor is strong, supple, and comparatively simple. • The product has module based pricing, meaning that you only have to purchase the required features.

Room for Improvement:

• Bulk Node attach is chaos • TCP Service Monitoring • Unable to perform stop or edit for several events • Slightly costly • Latest web based interface does not have some characteristics of the traditional Graphic User Interface. • I am having a problem with putting up a reliance structure.

Other Advice:

The monitoring system of Orion is powerful and has become a positive feature in the company. Latest versions need no extra training, further software installation, added licensing, and no other exertion. Updates are flawless and consistent. The application is highly self documented and sufficiently instinctive and competent, reasonably priced, and flexible. For basic enterprise network monitoring or a complete set of network diagnostic tools and monitors, Orion is the best option for its complete attribute set and simplicity of use.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user216402 - PeerSpot reviewer
System Administrator at a recruiting/HR firm with 1,001-5,000 employees
Vendor
Allows us to recognize problems based on thresholds we set up for various resources.

What is most valuable?

  • Polling
  • Automatic ticket creation of server resources (CPU, Memory, Reboots etc.)

How has it helped my organization?

We can sometimes fix a problem before it is even recognized by our user community based on the thresholds we set up for various resources on a production server.

What needs improvement?

They could make the process of adding various devices easier and more intuitive.

For how long have I used the solution?

I've used it for nine months.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

It's very scalable and customizable.

How are customer service and technical support?

Customer Service:

They have good customer service.

Technical Support:

They have good technical support.

Which solution did I use previously and why did I switch?

I haven't used another solution like NPM before.

What was our ROI?

It's significant in my opinion.

What other advice do I have?

You can and should put the not so obvious devices onto SolarWinds. An example would be a server's back-up power supply. Otherwise you won't realize when the back-up is not functioning until the main power supply goes down and it's too late at that point.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ravi Suvvari - PeerSpot reviewer
Ravi SuvvariPerformance and Fault-tolerance Architect with 1,001-5,000 employees
Top 10Real User

Very valuable inputs regarding NP monitor ; Thank you for sharing Ravi Suvvari

See all 2 comments
PeerSpot user
Network Engineer at a comms service provider with 501-1,000 employees
Vendor
Awesome product with a lot of info available and great support team.

What is most valuable?

Multicast

How has it helped my organization?

We are a small ISP in FL. Having this tool has been helping us a lot with time responds critical outages and troubleshooting.

What needs improvement?

Map section and Bandwidth.

For how long have I used the solution?

Been using Solarwinds now for 4 years and happy with the system.

What was my experience with deployment of the solution?

No issues.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

Yes

How are customer service and technical support?

Customer Service:

9 out of 10

Technical Support:

10 out of 10

Which solution did I use previously and why did I switch?

Netcool was just an outdated system.

How was the initial setup?

Straightforward.

What about the implementation team?

Vendor team - I'd rate them a 10 out of 10

What other advice do I have?

Awesome product with a lot of info available and great support team.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1023 - PeerSpot reviewer
Director of IT at a tech company with 51-200 employees
Real User
Network Performance Monitor (NPM) is the SolarWinds Orion entry in the monitoring and alerting systems market.

Valuable Features:

- Powerful network fault & availability management. - Mature SNMP-based network performance monitor; lets you add wireless, VoIP, and NetFlow monitoring support as needed; provides easily configurable custom alerts and reports. - NPM can also receive Syslog output and SNMP traps for error detection and alerting. - NPM’s alerting system is powerful, flexible, and relatively easy to use. - The product features modular pricing, so you can buy only the features you need.

Room for Improvement:

- New, web-based interface lacks some features of traditional GUI. - One of the problems I've had in the past, is building out a dependency structure.

Other Advice:

NPM uses Internet Control Message Protocol (ICMP) ping requests to gather basic connectivity and response-time information. It allows network devices that support this, to gather additional information, by using SNMP queries and Cisco IOS NetFlow. NPM can also receive Syslog output and SNMP traps for error detection and alerting. Add-on modules let Orion NPM monitor NetFlow devices, wireless appliances, and VoIP networks and also let NPM monitor more devices as your network grows. Whether you want basic enterprise network monitoring or a full suite of network diagnostic tools and monitors, I recommend Orion 9 for its full feature set and ease of use.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Managed Services Engineer at a computer software company with 51-200 employees
Real User
Is easy to use and install, but security needs improvement
Pros and Cons
  • "SolarWinds NPM has a colorful UI and many easy-to-use features. It does not need to be configured as much and is also easy to install."
  • "It would be good to have high security."

What is most valuable?

SolarWinds NPM has a colorful UI and many easy to use features. It does not need to be configured as much and is also easy to install.

What needs improvement?

It would be good to have high security. This is a concern after the attacks. 

They also need to focus more on the application side.

For how long have I used the solution?

I've been using it for nearly six months.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable.

How was the initial setup?

It was easy to set up.

Which other solutions did I evaluate?

We compared it to Zabbix. You can do a lot of parameters in Zabbix, but you have to configure them all. Also, it is not as easy to install.

What other advice do I have?

It's good to go for SolarWinds NPM, but make sure that you do all the upgrades on time.

I would rate SolarWinds NPM at seven on a scale from one to ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
Download our free SolarWinds NPM Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free SolarWinds NPM Report and get advice and tips from experienced pros sharing their opinions.