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it_user700155 - PeerSpot reviewer
Network & System Engineer at a tech services company
Consultant
Sophos is number two on the market, and from my experience, even if there are some drawbacks, they have workaround solutions in the product.

What is most valuable?

RED remote Ethernet Device layer 2 site-to-site tunnel.

RED is a layer 2 tunnel based on SSL protocol that you can establish tunnel, with or without static public IP form provider and this is a feature you will not see among another vendor.

How has it helped my organization?

I have done hundreds of setups of this solution.

What needs improvement?

Sophos is number two on the market, and from my experience, even if there are some drawbacks, they have workaround solutions in the product. Every day, Sophos makes developments in the firmware that are free if you have a valid license.

For how long have I used the solution?

I've used this solution for five years.

Buyer's Guide
Sophos UTM
November 2024
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What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No, correct sizing will fit.

How are customer service and support?

Fast response time. Easy management, good support.

What's my experience with pricing, setup cost, and licensing?

Pricing is competitive.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Technical Consultant at a tech services company
Consultant
It's provided us with unified threat management as well as comprehensive lists of reports, although we can't currently run 2.4 Ghz and 5 Ghz bands simultaneously.

What is most valuable?

  • Firewall
  • Intrusion Prevention
  • Web Filtering
  • SMTP Proxy
  • Red (VPN Appliance Box for remote sites)

How has it helped my organization?

The product has provided us with unified threat management as well as comprehensive list of reports.

What needs improvement?

Their new product range which is the new SG Series UTMs, especially the wireless versions, should at least include two radios for 2.4 Ghz and 5 Ghz bands. Currently we can only run one or the other, but not both.

For how long have I used the solution?

I've used it for around 18 months.

What was my experience with deployment of the solution?

No at this stage.

What do I think about the stability of the solution?

Only thing we have noticed as of late was that their firmware updates break something else that was working in a previous version. Only noticing this on some customers though not all customers.

How are customer service and technical support?

They're great.

Which solution did I use previously and why did I switch?

I’ve used other products like NetboxBlue, SonicWALL in my previous roles. We chose the Sophos UTM because of pricing, rich feature set and the fact that it can be either a Virtual App or Hardware Appliance.

How was the initial setup?

The initial setup was very straightforward. It was done through a wizard and there not much needed doing while setting up the UTM.

What about the implementation team?

We are a reseller so we use the same product that we sell to our customers. That’s how much we love the product.

Disclosure: My company has a business relationship with this vendor other than being a customer: We're a Sophos Gold Partner.
PeerSpot user
Buyer's Guide
Sophos UTM
November 2024
Learn what your peers think about Sophos UTM. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.
reviewer1042635 - PeerSpot reviewer
Science Technician at a government with 201-500 employees
Real User
Simple to use, good technical support, but not scalable
Pros and Cons
  • "What I like about the solution is the ease of use."
  • "The solution is not scalable."

What is our primary use case?

The primary use of the solution is to create a firewall, web filters, and load balance. We also use it as an IPS.

What is most valuable?

What I like about the solution is the ease of use.

What needs improvement?

In the next release, the solution should contain an administration security user to access the interface.

For how long have I used the solution?

I have used the solution for one year. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is not scalable. In my organization, we have approximately 500 employees using it.

How are customer service and technical support?

The technical support of the solution is good.

How was the initial setup?

The installation of the solution is easy. It can be finalized in approximately five hours. 

What about the implementation team?

The deployment of the solution was completed by a consultant. We have three technicians and two administrators that oversee the solution. 

What's my experience with pricing, setup cost, and licensing?

It is necessary to pay for a licence to use the solution, but it is not very expensive. 

What other advice do I have?

I will continue to use and recommend the solution.

I rate Sophos UTM a seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Securityde9c - PeerSpot reviewer
Security Architect at a financial services firm with 501-1,000 employees
Real User
We like the ease of deployment and the dashboards are good
Pros and Cons
  • "The implementation with the AWS environment was good."
  • "They could reduce the price."

What is our primary use case?

It is used as an antivirus.

What is most valuable?

  • Ease of deployment
  • Licensing
  • The dashboards are good.

What needs improvement?

They could reduce the price.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

The scalability is good for us. We are only a company of about 400, so it is perfect.

How is customer service and technical support?

I have not used the technical support.

How was the initial setup?

The implementation with the AWS environment was good. 

We haven't had any issues with deployment.

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing are both good and better than Sophos's competitors. This is why we went with the product.

Which other solutions did I evaluate?

We looked at Symantec, but liked Sophos's licensing better.

What other advice do I have?

Consider the product, as it seems to be one of the top four.

We use the both the AWS and on-premise versions. They are both good and about the same.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Presales & Implementation Engineer at a tech services company with 11-50 employees
Real User
Offers good threat monitoring features
Pros and Cons
  • "It is a very good product. The threat monitoring process is the most valuable feature."
  • "Sophos should be more user-friendly, have more dashboards, and an easier implementation."

What is most valuable?

It is a very good product. The threat monitoring process is the most valuable feature. 

What needs improvement?

Sophos is good for endpoint security but Trend Micro is better than Sophos. APEX is better than Sophos because it has a friendly, usable dashboard, and the implementation is very easy.

Sophos should be more user-friendly, have more dashboards, and an easier implementation.

What's my experience with pricing, setup cost, and licensing?

It is the cheapest product available. It's good if you have a low budget. 

What other advice do I have?

I would rate Sophos UTM a ten out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user588840 - PeerSpot reviewer
CEO with 501-1,000 employees
MSP
Rapid deployment with great logging and analysis features
Pros and Cons
  • "It now controls all the security aspects of our web servers with Sophos UTM WAF.​"
  • "We use Sophos UTM as our main firewall with all its features included. Mainly, it controls all of our network perimeter security: firewall, IDS/IPS, and web application firewall (including VoIP)."
  • "​Reporting: We have had to work manually in many of our reports."

What is our primary use case?

We use Sophos UTM as our main firewall with all its features included. Mainly, it controls all of our network perimeter security: firewall, IDS/IPS, and web application firewall (including VoIP).

How has it helped my organization?

Web application firewall (WAF): We removed our old internal reverse proxy, and it now controls all the security aspects of our web servers with Sophos UTM WAF.

What is most valuable?

  • Ease of use
  • Rapid deployment with great logging and analysis features

What needs improvement?

Reporting: We have had to work manually in many of our reports.

For how long have I used the solution?

More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Cloud Network Administrator at a tech services company with 11-50 employees
Real User
We cannot use our network on a weekly basis without it.
Pros and Cons
  • "It helps us with protection, with concurrent use of the VPN."
  • "During initial configuration, I encountered a few issues."

What is our primary use case?

It helps us with protection, with concurrent use of the VPN.

How has it helped my organization?

This solution improved our firewall capability. We installed an identity process, and this is extremely helpful.

What is most valuable?

The security is the most important, and without security, we cannot use our network on a weekly basis.

What needs improvement?

During initial configuration, I encountered a few issues.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

The stability is very good.

How was the initial setup?

The initial setup of this solution was easy. It was not complex. 

What was our ROI?

When considering a product, I think support from the solution is very important.

Which other solutions did I evaluate?

We did not have experience with a firewall prior to installing this solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Sophos UTM Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Sophos UTM Report and get advice and tips from experienced pros sharing their opinions.