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Sophos UTM pros and cons

Vendor: Sophos
4.2 out of 5
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7,915 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Sophos UTM provides advanced real-time protection against crypto viruses and complex threats, thereby improving threat detection and response times.
It enables secure and efficient remote access for developers needing to manage and deploy software, enhancing operational flexibility.
Sophos UTM facilitates the creation of bespoke cloud spaces for clients, maintaining robust security without compromising client service.
The web server protection capabilities of Sophos UTM effectively shield server bases from unauthorized access, maintaining privacy and integrity.
It simplifies network administration and delivers increased visibility into network traffic, contributing to a more secure and controlled computing environment.

CONS

Support for IKEv2 is needed and VPN improvements are necessary.
Technical support is frequently criticized for being slow and inadequate.
Pricing is inflexible and high, with better options available from competitors.
Wireless models have limitations in high-availability environments and can develop security issues.
Load balancing and scalability features fall short compared to expectations and competitor offerings.
 

Sophos UTM Pros review quotes

ZE
Apr 2, 2019
Sophos UTM has improved the porting section. It has improved security by seeing the gaps. For example, when you discover that an entry has been using a certain application, with Sophos UTM acting as a Layer 7 firewall, you can block the application, not the port.
Dana Bailes - PeerSpot reviewer
Mar 4, 2021
We've found the technical support to be helpful.
it_user805347 - PeerSpot reviewer
Jan 21, 2018
It does not take much effort or thinking to understand how it works.​
Learn what your peers think about Sophos UTM. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,636 professionals have used our research since 2012.
it_user701427 - PeerSpot reviewer
Jan 1, 2018
It allows our developers to be able to securely log into servers to deploy and manage software.
AH
Nov 22, 2022
The packet filtering's great. You get out what you put into it. It works great as long as you know your security and configure everything adequately. If you just pop one in and it's not configured, then it's basically wide open. It kind of depends on the admin skill, but it's an excellent product.
reviewer1640424 - PeerSpot reviewer
Aug 7, 2021
Sophos SG UTM had all the basic functionality that you needed. It is user-friendly and easy to manage for any integrator.
MM
Feb 7, 2021
Sophos UTM is the simplest of these products to setup.
AP
Jan 13, 2019
The isolation of infected machines is a big feature. Also, the ability to detect external sources that change files on a file server is really big.
reviewer1452492 - PeerSpot reviewer
Dec 16, 2020
Good basic firewall functions with advanced firewall scanning.
reviewer1019058 - PeerSpot reviewer
Jan 4, 2022
Sophos UTM is very user-friendly and has good integration with other solutions.
 

Sophos UTM Cons review quotes

ZE
Apr 2, 2019
With Sophos UTM, there is a general rule in the firewall when the country blocking can block some countries from accessing your data. In the current version, you still need to add it by putting in the IP range. This feature would be helpful for administrators and it gives them the advantage to block stuff in less time.
Dana Bailes - PeerSpot reviewer
Mar 4, 2021
The ease of use could be a bit better.
it_user805347 - PeerSpot reviewer
Jan 21, 2018
​This product could use some improvement with web filtering. It takes a lot of time and effort to set up and maintain.​
Learn what your peers think about Sophos UTM. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,636 professionals have used our research since 2012.
it_user701427 - PeerSpot reviewer
Jan 1, 2018
There is absolutely no support when using AWS. If you buy the on-premise Sophos solution, you get support.
AH
Nov 22, 2022
Email spam filtering only works if you have an on-prem Exchange server. It doesn't interface with Office 365 like the XG model. That would be one feature that they could improve. They're not going to do it because they're trying to push us all to XG.
reviewer1640424 - PeerSpot reviewer
Aug 7, 2021
There were a lot of features and functionality in Sophos SG UTM but nothing was state of the art in terms of technology. You did not get the latest functions. It was very monolithic as it was based on an old Linux PuTTY system.
MM
Feb 7, 2021
The logs are not clear, which means that you need an additional piece of software in order to read them clearly.
AP
Jan 13, 2019
It does have built-in policies, which enable you to disable USB devices, etc. It would be nice if they had more policies because there are not that many of them.
reviewer1452492 - PeerSpot reviewer
Dec 16, 2020
Updates come out agonizingly slowly, a trickle.
reviewer1019058 - PeerSpot reviewer
Jan 4, 2022
Flexibility in pricing could be improved. It's more rigid in its pricing compared to its competitor: Kaspersky.