Sophos UTM Reviews

Great security and logging. Easy GUI.

It really needs to update IPSec to enable IKEv2.

Two years.

No.

No.

No.

Customer service is great and responds really fast.

Technical support might be a bit better and there are not enough easily accessible guides.

Previously used the OpenSource pfSense which works great, but Sophos adds the little extra that is needed in security.

Straightforward.

In-house.

I evaluated pfSense, and still go with pfSense where IPSec to AzurePack services are needed because Sophos does not support IKEv2.

At first I did not like Sophos UTM but after second setup and config I liked it a lot and now recommend it to all my customers. It has great security features, and together with Sophos Endpoint Protection it works perfectly.

I think the RED appliances and APs make a difference, and add value to Sophos. Also, it is easy to configure, robust and is a stable appliance. The licensing is great, because you don't have to pay the same license fee for a standby appliance.

Actually, we were not used to firewalls in our organization, but I was working at a distributor previously so I had a chance to do many demos. The customers like its GUI because it's easy to manage and RED takes attention of the customer which has distributed locations like shops, cafes, fast food stores etc.

They should have more powerful appliances. The appliances throughput and performance is suffering under high traffic usage. Also, I think they need better appliances for enterprise and high end customers.

I've used it for one year.

Because we have local laws about logging, we had to get permission to develop a logging mechanism. Also, we had lots of requests to improve URL filtering categories.

I had an issue with transparent mode in a demo, but mostly it is a very stable appliance and software.

Sophos has a sizing guide which is a great during the planning phase in ensuring you are getting the sizing right. I have used it many times when I preparing customer demands. I haven't had any problems yet.

I was working with Sophos' Germany office, and they always supported me. It was really great working with them.

They're 6/10. I had many cases, but they don't like to do a remote session immediately. To be honest, I have worked with better support teams from other vendors,.

It is very easy.

I implemented it but got help from the vendor when I got stuck wit something. They are great.

It is great solution for customers who have small, branch offices. I would advise you get Sophos for distributed locations (with RED and APs).

We primarily use this solution for:

• VLAN separated network
• Proxy / SSL-Interception
• VPN (IPsec and SSL)
• Reverse Proxy / Webserver Security
• Email Security / Mail gateway
• HA (Hot-Standby)
• IPS / ATP

This is a very good security solution for SMB, so this solution is a good fit for many of our customers.

We find all of the features valuable because together they fit the needs of our customers.

We would be happy with fewer new features over the same time, but with more stable updates!

We would like to have unique viewable IDs for rules and in the packet filter logfile, for easier debugging of old log files.

Sophos UTM shouldn't die.

Our primary use case of this solution is IDS and IPS. We also use it for application availability. 

The most valuable feature is the IPS. It also protects us from malware. 

The solution could be improved by adding cloud soundboxing.

The stability is OK. 

The scalability is not something I have experience with because our organization is pretty lean.

I have not used technical support. 

It was easy to set up and quite straightforward.

When considering a new solution, I always make sure that there is good technical support. Also, the pricing is an important aspect.

I mainly use UTM for app filters.

Sophos UTM's most valuable features are profiling and its simple configuration.

There's an issue that when we deploy UTM on fiber, it automatically upgrades to the latest version without giving an option to stay on the current one.

I've been working with Sophos UTM for over four years.

UTM is stable.

UTM is scalable.

Sophos' technical support is good.

The initial setup is simple.

I would rate Sophos UTM as seven out of ten.

Sophos is a unified solution. We have anti-virus protection, firewall rules, knotting, and DACC all in one box. With Fortinet, everything is separate with multiple devices and solutions.  

We are very happy with Sophos. I can't think of any pressing issues that need to be addressed.

We have been using this solution for roughly five to six years.

Both the stability and scalability are great.

We don't need to contact their technical support. We have our own skilled team of IT experts.

The initial setup is very simple.

I think the pricing of Sophos is very fair.

Sophos is good for small and mid-sized organizations. Big companies need solutions with layered security.

Overall, on a scale from one to ten, I would give Sophos a rating of eight.

We use to use a sort of "security as a service," and I had all kinds of issues getting visibility into the system to see if there were issues with my network. That is no longer a problem, I can now see every packet that passes in and out of my network.

To me it is the Web Server Protection, it is not an easy task to protect your web servers from the big bad internet. This solution does it elegantly and, if configured correctly, even hides the server's base system from prying eyes.

The UI can be cumbersome and, sometimes, features are not where you think they should be.

No stability issues at all.

Our current use of the product doesn't need any scaling out.

Their support is prompt and will find the issue for you.

We were using an offsite solution that was at least 20 times the cost over a year.

Go to a vendor and let them assess your needs so you can get a right-sized device.

I use it in a self-hosted implementation.