What is our primary use case?
We are resellers. We provide solutions to our clients.
Splunk is primarily used for developing CM solutions that are based on the Splunk platform for future security operation center development.
We are concentrating on assisting in the development of a security monitor as well as analysis.
If I am not mistaken, it's a standard CM system for identification, security verification, and event monitoring.
What needs improvement?
In my opinion, it is too expensive for our projects.
It is very competitive for small and medium businesses. Perhaps some should be set aside for developing markets. To begin with, similar to the current market, there may be some special conditions for large transactions.
In the next releases, I would like to see more pricing flexibility. It's a subscription-based service, and they don't sell professional licenses.
In some cases, particularly with large projects, we are not competitive in terms of pricing when compared to IBM QRadar and other solutions; even if we offer the maximum discount available, our prices remain uncompetitive.
For how long have I used the solution?
We have been selling Splunk for approximately five years.
What do I think about the scalability of the solution?
The scalability is good. It can be added on-demand in increments of one gigabyte or ten gigabytes. It's a per-gigabyte license, and you can add whatever you need at the time.
Our projects are sized per our current IT infrastructure.
Splunk is used by 10 of our customers.
How are customer service and support?
Our team provides technical support.
I have not communicated with technical support.
Which solution did I use previously and why did I switch?
We no longer resell Checkmarks.
We were unable to assist in establishing their business on-premises because It could have been too expensive for our clientele.
How was the initial setup?
Installing Splunk is not difficult, but it can be complicated in some cases.
The issue is the integration with the customer's system, as well as the configuration of the rules for correlation, log collecting, and analysis.
It has good documentation and guides, but the main works should be focused on customer needs and customer resources for monitoring.
It can take three months to complete the installation.
We have a team of three certified engineers who will deploy and maintain this solution.
What's my experience with pricing, setup cost, and licensing?
The licensing fees and pricing models could be reduced.
It's a yearly subscription.
They don't sell professionally because it's a subscription service. As a result, it is only a subscription service that is dependent on the customer's IT infrastructure.
What other advice do I have?
We do not sell Compliance Control Limited solutions because our focus is on auditing and independent security assessments. We put an end to our selling program with Checkmarks.
I would recommend this solution to others. Splunk is appropriate for small to medium-sized projects, and it should be calculated for large projects.
It's one of the best CM solutions on the market for monitoring, and correlation, as well as IT monitoring security.
I would rate Splunk an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Splunk license and storage pricing is high. please make it cheap then most off company can use this product.