Try our new research platform with insights from 80,000+ expert users

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

Sumo Logic Observability features a diverse selection of apps that cater to various operational needs.
It provides the ability for multiple groups to converge on a unified platform, facilitating varied utilization by different teams.
Alerting capabilities are robust, offering near-real-time updates through continuous querying, which aids in reducing incident resolution times.
Users can trigger alerts based on loggings to proactively identify issues as they occur.
No stability issues have been observed with Sumo Logic Observability.

CONS

Fine-grained data can be quite frustrating to work with and should be made easier.
Implementing a more streamlined enrichment process, and conceptualizing the observability data collection as an ETL pipeline would be helpful.
Documentation could be better. While it's generally good, sometimes finding what you need requires extensive searching. It's not always clear where to look for specific things.
The speed of queries could be improved. When using more advanced functions, especially with large datasets like the 90-day log retention we had, queries could be slow, sometimes taking up to five minutes.
 

Sumo Logic Observability Pros review quotes

Shamshir Nangla - PeerSpot reviewer
Apr 26, 2024
We use queries in Sumo Logic to trigger alerts based on logging. That allows us to proactively identify issues as they're happening.
David Onuh - PeerSpot reviewer
Feb 2, 2024
Alerting and consistency are key. We have different tiers with log collectors, and continuous querying provides near-real-time updates. It's almost like instantly when something happens, like pending transactions or error fees. This helps reduce incident resolution time compared to waiting for thresholds on other platforms. We can continue logging in with them seamlessly and quickly get into action.
Ben Abrams - PeerSpot reviewer
Jan 11, 2024
The solution allows multiple groups to converge on a unified platform, allowing for different utilization by various teams.
Learn what your peers think about Sumo Logic Observability. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
reviewer1471047 - PeerSpot reviewer
May 22, 2023
Sumo Logic Observability presents a range of valuable features, including well-crafted dashboards and a diverse selection of helpful apps. However, personally, I don't hold a favorable opinion of the solution. While I don't struggle with writing queries, my main difficulty lies in recruiting competent individuals and ensuring their proficiency in utilizing the solution. This often leads to additional challenges and complexities. From my perspective, when compared to Microsoft Sentinel or even Splunk, Sumo Logic Observability has a steeper learning curve. One contributing factor to this disparity is the solution's long existence in the market compared to Synlogic. Nevertheless, I acknowledge that there are capable and knowledgeable professionals employed at Sumo Logic Observability. The effectiveness of the solution largely depends on how it is integrated into your internal operations and environment. Its utility and benefits can vary significantly. It is worth noting that organizations like the NSA and, I believe, the CIA used it in the past, primarily for rapidly searching and analyzing large volumes of data. To leverage its capabilities effectively, you must determine how to tailor it to your specific needs.
reviewer2344350 - PeerSpot reviewer
Feb 12, 2024
I have not seen any stability issues in the product.
Akshay Manchalwar - PeerSpot reviewer
Apr 16, 2024
The product is easy to learn.
 

Sumo Logic Observability Cons review quotes

Shamshir Nangla - PeerSpot reviewer
Apr 26, 2024
The speed of queries could be improved. When using more advanced functions, especially with large datasets like the 90-day log retention we had, queries could be slow, sometimes taking up to five minutes.
David Onuh - PeerSpot reviewer
Feb 2, 2024
Documentation could be better. While it's generally good, sometimes finding what you need requires extensive searching. It's not always clear where to look for specific things.
Ben Abrams - PeerSpot reviewer
Jan 11, 2024
Implementing a more streamlined enrichment process, and conceptualizing the observability data collection as an ETL pipeline would be helpful.
Learn what your peers think about Sumo Logic Observability. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
reviewer1471047 - PeerSpot reviewer
May 22, 2023
Fine-grained data can be quite frustrating to work with and should be made easier.
reviewer2344350 - PeerSpot reviewer
Feb 12, 2024
SearchUI.exe is a bit clunky in the product, making it an area where the product needs improvements.