The live connection to data and publishing are the most valuable features of Tableau. You can connect to your data almost wherever it resides in a straightforward, simple connection. Your local dashboard is only one click away from being online and shareable with other users.
Senior Consultant at a tech company with 51-200 employees
The live connection to data and publishing are the most valuable features of Tableau.
What is most valuable?
How has it helped my organization?
I have used Tableau in the last couple of companies I worked for and it helps any organization that has clients who need visualization.
It can also be very useful for internal purposes.
What needs improvement?
I would love to see some easier ways for predictive analysis or machine learning in Tableau. The only way to do it at the moment is manually and with the integration of other tools. I’m used to everything being fast and easy in Tableau and I think that can be a significant upgrade.
For how long have I used the solution?
I have used it for four years.
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What was my experience with deployment of the solution?
I did not encounter any issues with deployment, stability or scalability. However, I would prefer an updating system within the tool instead of going to the website and downloading newer versions. Also, major updates are installed as a separate software on your PC, which can only be useful in some rare cases.
How are customer service and support?
Technical support can sometime take a while to respond, but they are very helpful and friendly.
Which solution did I use previously and why did I switch?
I use a lot of other tools, such as QlikView, because we deal with different clients who use different tools, so we need to have expertise in the different tools provided by the market leaders.
How was the initial setup?
Initial setup is very straightforward and easy. You can install the desktop version in one click with no setup needed. As for the server version, the setup is also easy for non-technical users by following some simple step-by-step guides.
What about the implementation team?
I have implemented through a vendor team and in-house. Because the implementation is easy, I would advise staying up-to-date and always using the latest releases.
What was our ROI?
ROI is strictly related to how are you using the tool. You can publish dashboards and embed them in a live website which can bring you more hits, or you can provide your users/clients access to your Tableau server, which is related to how much they are paying for that. Use your licenses wisely so they are worth the high amount you’re paying.
What other advice do I have?
The most important thing that people need to know is that Tableau is ONLY a visualization tool (the best in the market). Don’t confuse it with other business intelligence, big data or data analytics tools. If you want to do fast and good looking customizable and interactive visualizations on data from one or multiple sources, Tableau is your tool.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Assistant Manager Infrastructure at a tech services company with 501-1,000 employees
We've had no problems with deployment or stability and have had no need to contact customer or technical support, but our use has been only academic over the past 6 months.
Improvements to My Organization
The use is only academic, for the moment.
Use of Solution
I've used it for six months.
Deployment Issues
No issues encountered.
Stability Issues
No issues encountered.
Scalability Issues
No issues encountered.
Customer Service and Technical Support
Customer Service:
I've not needed to contact them.
Technical Support:I've not needed to contact them.
Initial Setup
It was easy to setup.
Implementation Team
We did it in-house.
Other Solutions Considered
- BIME
- QlikView
- SiSense
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Tableau
December 2024
Learn what your peers think about Tableau. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
831,265 professionals have used our research since 2012.
Business Intelligence Specialist
Easy to create trend information for recent years
What is most valuable?
- Possible to access various data sources (data base, etc.).
- Based in memory for functional implement.
- Easy to use if user is not an IT engineer.
- Function for suggesting various view with mixed dimension and fact.
- Easy to create trend information for recent years.
- Function for helping to calculate summary easily related to statistics.
How has it helped my organization?
- We can compose indicators about sales and properly reset our goals for each level.
- Maximizing the marketing effect to analyze customers acting with various angles.
What needs improvement?
- About Tableau Server, it has to access various OS, not only Windows' server.
- When extracting data, it can perform tasks about the update.
- Needs tuning for slow work blending technology between dissimilar systems.
For how long have I used the solution?
Since July 2011. Almost about six years.
What do I think about the stability of the solution?
There is no issue with the stability.
What do I think about the scalability of the solution?
There is no issue with the scalability.
How are customer service and technical support?
Really good for technical support.
Which solution did I use previously and why did I switch?
Yes, I did. It had the same functions with a value of four questions.
How was the initial setup?
There is no need to initially setup Tableau software. But, it needs to be setup right before scheduling to use Tableau.
What's my experience with pricing, setup cost, and licensing?
It would be the best to request them to Tableau Software.
What other advice do I have?
This is a powerful product that allows users to analyze themselves rather than viewing the report. I hope you can master it and become an advanced data analyst.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are an official partner in South Korea.
IT Admin at a tech company with 501-1,000 employees
It provides a single dashboard that shows us learning performance in various geographic areas.
What is most valuable?
- Reports on demand based on dynamic data
- A single dashboard for understanding the learning performance in various geographic areas
- Easy-to-use navigation
- Responsive UI
- Dashboard was superb and good enough to be used in corporate presentations for managers
- Exporting the graphics to other Microsoft Office tools
How has it helped my organization?
- Assisted in driving data-driven decisions and changing strategy accordingly
- Able to compare data from different organizations and collate a model to understand the learning behavior within regions
What needs improvement?
- Not browser independent
- Sometimes, data retrieval was slow
I had a bad experience viewing the reports with Microsoft IE or Chrome. The version well supported the Mozilla Firefox version. The browser showed no response when it was fetching the data or executing a report based on dynamic data.
This is just an observation. I predominantly used Chrome browser for viewing dashboards using Tableau.
For how long have I used the solution?
I have been using it for two years.
What do I think about the stability of the solution?
We chose the solution because it was stable and scalable.
How are customer service and technical support?
Customer service and technical support are excellent.
Which solution did I use previously and why did I switch?
We used Microsoft Excel.
How was the initial setup?
A data and analytics team was set up to implement metric analysis and reporting.
What about the implementation team?
Implementation was done in-house. We have a team that is passionate about enabling data reporting for strategic business improvement.
What was our ROI?
ROI = 100%
What's my experience with pricing, setup cost, and licensing?
For a global organization, pricing is affordable.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
BI & Digital Transformation Consultant at a manufacturing company with 10,001+ employees
It provides more visually appealing reports for management.
What is most valuable?
In-database analytics is the product’s most valuable feature to me.
How has it helped my organization?
Tableau provides more visually appealing reports for management.
What needs improvement?
- HA feature is missing
- Better scalability
For how long have I used the solution?
I have been using it for three years.
What do I think about the stability of the solution?
I encountered stability and HA issues.
How are customer service and technical support?
Technical support is 9 /10.
Which solution did I use previously and why did I switch?
I previously used MicroStrategy, which is a real BI tool.
How was the initial setup?
Initial setup was complex: report creation, installation, automation, report changes...
What about the implementation team?
An in-house team implemented it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Data Visualization and BI Consultant at a tech services company with 10,001+ employees
Drag-and-drop development process facilitates rapid dashboard and report development.
What is most valuable?
- Drag and drop-oriented development process that facilitates rapid development of dashboards and reports
- Can connect to any data base in industry
- Sits really well on top of big data platforms
- Sharing and collaborative development is awesome with Tableau Server
- Excellent and visually rich visualizations
What needs improvement?
It should allow user-defined functions. There are several ideas logged by various Tableau developers in the community and they should implement those ideas as soon as they can.
For how long have I used the solution?
I have been using it for more than three years now.
What was my experience with deployment of the solution?
I have not encountered any deployment, stability or scalability issues.
How are customer service and technical support?
We are treated as valuable partners by Tableau, the engagement is very stable and we get expertise from Tableau technicians whenever we request it.
Which solution did I use previously and why did I switch?
I have used other visualization tools in past. However, Tableau is much better than they are; much better compared to QlikView and Spotfire.
How was the initial setup?
Very simple initial set up. Tableau provides setup guides on their websites.
What about the implementation team?
Tableau implemented it for us. Always ask for Tableau's help to determine architecture and implementation of any Tableau server.
What other advice do I have?
This is the best product in this category, among all BI tools available in market; top ranked as per Gartner's Magic Quadrant report.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Web Administrator at a retailer with 1,001-5,000 employees
It allows you to manipulate and depict data in various ways, but the integration of multiple data sources is sometimes not that straightforward.
What is most valuable?
- Ease of data visualization
- Ease of dashboard creation
- Ease of dashboard sharing
How has it helped my organization?
The data was made clearer for us through visualization. In addition, it allowed us to automate result monitoring.
What needs improvement?
The integration and usage of multiple data sources is sometimes not that straightforward.
For how long have I used the solution?
I've used it for six months.
What was my experience with deployment of the solution?
All connections were to a SQL Database, and there were no issues with deployment.
What do I think about the stability of the solution?
No issues with stability.
What do I think about the scalability of the solution?
No issues with scalability.
How are customer service and technical support?
Customer Service:
Did not need it.
Technical Support:Did not need it.
Which solution did I use previously and why did I switch?
We already had OLAP Cubes in place, but we haven't switched and are currently using both.
How was the initial setup?
It was straightforward.
What was our ROI?
It has given us faster reporting, resulting in better management of the information, and better usage of information in decision making.
What other advice do I have?
Definitely understand your data structure before using Tableau. Tableau allows you to manipulate and depict data in various ways, as long as you have proper, well structured input.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Analyst in XBRL Projects at a financial services firm with 1,001-5,000 employees
Test the critical aspects by doing a proof of concept using a huge amount of data.
What is most valuable?
All the features are valuable.
How has it helped my organization?
We plan to empower users with Enterprise BI and Self Service BI by Tableau.
For how long have I used the solution?
It is still in our evaluation to replace our old BI tools.
Which solution did I use previously and why did I switch?
We used Infobeacon and now we are using Cognos and Microsoft BI. We are currently looking for a better product.
What other advice do I have?
Quality of data, flexibility and the performance of the tool(s) are the critical aspects of BI. Test the critical aspects by doing a proof of concept using a huge amount of data.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Thanks Ed,
i will have a look at Alteryx and get back to you asap