Trend Micro is good. When it comes to the console, there are additions and malware detection. The Wi-Fi is good, but it has control limitations. We cannot customize that console, but their other console has many configurations and features. They don't have much information or a comprehensive dashboard regarding this product.
Classified at a tech services company with 11-50 employees
A solution for malware detection and control limitations with behaviour detection
Pros and Cons
- "The most important feature is behaviour detection."
- "Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems."
What is our primary use case?
What is most valuable?
The most important feature is behaviour detection.
What needs improvement?
Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems. For example, we have experienced issues with the agent on Windows 12 and 2012 R2. Trend Micro must also improve its agent for Linux operating systems and provide an open source solution for Java environments. They currently do not offer a solution for Open NOS systems.
For how long have I used the solution?
I have been using Trend Micro Worry-Free Services Suits for five years. We are using the latest version.
Buyer's Guide
Trend Micro Worry-Free Services Suites
February 2025
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What do I think about the stability of the solution?
I rate the solution’s stability an eight out of ten.
What do I think about the scalability of the solution?
We have all types of clients, including small and medium enterprises of all sizes. I rate the solution’s scalability a nine out of ten.
How was the initial setup?
The initial setup is straightforward. Deployment depends on the environment, including the performance of the end servers, the operating system, and the deployment method. If you use a bulk deployment method, such as SCCM or another infrastructure management tool, you can deploy Worry-Free Services Suites within a scheduled time. If you are installing manually, it will take longer, depending on the number of servers. I rate the initial setup an eight out of ten, with one being difficult and ten being easy.
What other advice do I have?
I advise using a next-generation antivirus, such as Trend Micro Worry-Free Services Suites. Alternatively, they could go with Microsoft Defender. Overall, I rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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Doesn't place heavy burden on system resources but needs improvement on pricing
Pros and Cons
- "The solution's ability to operate without placing a heavy burden on our system resources is particularly commendable."
- "Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side."
What is most valuable?
The solution's ability to operate without placing a heavy burden on our system resources is particularly commendable.
What needs improvement?
Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side.
For how long have I used the solution?
I have been using Trend Micro Worry-Free Services Suits for the past three years.
What do I think about the stability of the solution?
I rate the tool's stability an eight out of ten.
What do I think about the scalability of the solution?
My company has 182 users. I rate Trend Micro Worry-Free Sevices Suits' scalability an eight out of ten.
Which solution did I use previously and why did I switch?
We used Symantec before making the switch to Trend Micro. The decision to switch was influenced by factors such as cost savings and uncertainties surrounding Symantec's situation.
How was the initial setup?
The tool's system configuration is easy and can take 30 minutes to complete. One person is enough to handle the deployment.
What's my experience with pricing, setup cost, and licensing?
I rate the tool's pricing a five out of ten.
What other advice do I have?
I rate the tool an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Download our free Trend Micro Worry-Free Services Suites Report and get advice and tips from experienced pros
sharing their opinions.
Updated: February 2025
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Buyer's Guide
Download our free Trend Micro Worry-Free Services Suites Report and get advice and tips from experienced pros
sharing their opinions.
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