SentinelOne Singularity Complete and Trend Micro Worry-Free Services Suites offer distinct cybersecurity solutions. SentinelOne seems to have the upper hand in advanced threat detection and automation, while Trend Micro is favored for its ease of management and comprehensive suite.
Features: SentinelOne Singularity Complete features autonomous threat detection, real-time monitoring, and remediation capabilities. Its AI-driven approach and seamless integration are notable. Trend Micro Worry-Free Services Suites offers anti-malware, web filtering, and email security within a consolidated suite, praised for being comprehensive.
Room for Improvement: SentinelOne could improve its reporting capabilities and management tools. Additionally, reducing false positives would be beneficial. Trend Micro needs better scalability and improved customer support responsiveness. Trend Micro's need for scalability improvements is more prominent.
Ease of Deployment and Customer Service: SentinelOne deployment is swift with extensive automation, though there’s a learning curve. Customer service is generally responsive. Trend Micro has straightforward deployment with minimal disruption and a user-friendly management platform, but customer service can be slow.
Pricing and ROI: SentinelOne users acknowledge higher upfront costs but note significant ROI due to reduced manual effort and fast threat mitigation. Trend Micro offers a budget-friendly option with good ROI, especially for SMBs, though costs may rise with added features. SentinelOne is seen as a premium option, while Trend Micro balances cost-effectiveness with comprehensive coverage.
SentinelOne is a leading comprehensive enterprise-level autonomous security solution that is very popular in today’s marketplace. SentinelOne will ensure that today’s aggressive dynamic enterprises are able to defend themselves more rapidly, at any scale, and with improved precision, by providing comprehensive, thorough security across the entire organizational threat surface.
SentinelOne makes keeping your infrastructure safe and secure easy and affordable. They offer several tiered levels of security and varied payment options. SentinelOne works well with Linux, Windows, and MacOS, and can successfully support legacy infrastructures as well as the newer popular environments, including the latest operating systems. The single pane of glass management will save time and money by reducing manpower and ensuring comprehensive security protection of all your endpoints locally and worldwide.
SentinelOne offers intensive training and support to meet every organization’s unique business needs.
SentinelOne's levels of services and support include, but are not limited to:
SentinelOne GO is a guided 90-day onboarding service to ensure successful deployment and success. It assists with the deployment planning and overview, initial user setup, and product overviews. It provides ongoing training and advisory meetings, ensuring that everything is set up correctly and that your team understands the appropriate protocols to ensure success.
SentinelOne offers multi-tiered support based on your organizational needs from small business to enterprise, using their Designed Technical Account Management (TAM). They have support for every business level: Standard, Enterprise, and Enterprise Pro. SentinelOne is always available to ensure that you and your organization work together to minimize the risk of downtime and any threat exposure.
Threat Hunting & Response Services
Support for threat hunting and response include Watch Tower, Watch Tower Pro, Vigilance Respond, and Vigilance Respond Pro. Each of these services builds on the other, progressively adding features based on your organizational needs.
Watch Tower: This is the entry-level plan and includes: Active campaign hunting and cyber crime alerts and course correction for potential threats, access to the Monthly Hunting & Intelligence Digest.
Watch Tower Pro: Includes everything in WatchTower and customized threat hunting for all current & historical threats, unlimited access to Signal Hunting Library of Pre-Built Queries, Incident-Based Triage and Hunting, continuous customer service, followup and reporting, a Security Assessment, and quarterly Cadence meetings.
Vigilance Respond: Includes all of the features of Watch Tower in addition to a security assessment and Cadence meetings, which are on-demand. Provides the features of Watch Tower Pro in addition to 24x7x365 monitoring, triage, and response.
Vigilance Respond Pro: Includes all of the features of the above options, including a security assessment and quarterly cadence meeting as well as a complete digital forensic investigation and malware analysis.
Reviews from Real Users
Jeff D. who is an Operations Manager at Proton Dealership IT, tells us that "The detection rate for Sentinel One has been excellent and we have been able to resolve many potential threats with zero client impact. The ability to deploy via our RMM allows us to quickly secure new clients and provides peace of mind."
"The most valuable feature varies from client to client but having absolute clarity of what happened and the autonomous actions of SentinelOne are what most people find the most assuring." relates Rae J., Director IR and MDR at a tech services company.
Trend Micro Worry-Free Services Suites provide essential endpoint protection by mitigating malware and virus threats. Small to medium businesses utilize it for VPN access, scheduling scans, and network management.
This cybersecurity service includes a comprehensive dashboard for event management, policy filtering, and overall control. It simplifies configuration for users, despite facing certain limitations. Key functionalities like behaviour detection and cloud app security are highly valued. Businesses use it to maintain secure network operations and address device slowdowns efficiently.
What are the most important features?Trend Micro Worry-Free Services Suites are implemented in industries requiring stringent security measures, such as healthcare, finance, and education. These sectors benefit from secure VPN access, encrypted communications, and protection for cloud services like Office 365 and Gmail. The ease of configuration and robust functionalities make it a reliable choice for maintaining security standards and addressing device performance issues.
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