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Trend Micro Worry-Free Services Suites pros and cons

Vendor: Trend Micro
4.2 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Trend Micro Worry-Free Services Suites excels in behavior detection ensuring comprehensive threat identification.
Its lightweight nature ensures minimal impact on system resources.
Offers a comprehensive security suite including antivirus, malware and ransomware protection, web filtering, and device control.
Features multi-tenancy support for efficient management across different customers.
Includes beneficial features such as a load balancer, auto scan facility, and easy rules management for email monitoring.

CONS

Trend Micro Worry-Free Services Suites should improve the agent for Windows operating systems.
Its pricing is a concern, notably for non-profit organizations, as it remains higher even with discounts.
Documentation is inadequate, making global configuration changes challenging.
The EDR component requires significant enhancements.
Log management, especially log transmission via API, needs improvement.
 

Trend Micro Worry-Free Services Suites Pros review quotes

Kosala Paranathala - PeerSpot reviewer
Classified at a tech services company with 11-50 employees
Sep 12, 2023
The most important feature is behaviour detection.
UK
System Administrator at Karnataka Health Promotion Trust
Dec 4, 2023
The solution's ability to operate without placing a heavy burden on our system resources is particularly commendable.
Urs Schuerch - PeerSpot reviewer
Information Technology Engineer at Ingenias AG
Jan 5, 2024
We use the solution for endpoint protection, malware detection, and detecting unsafe web access.
Learn what your peers think about Trend Micro Worry-Free Services Suites. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,899 professionals have used our research since 2012.
AI
Head of IT department at Monetars
Feb 21, 2024
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, making it a robust solution for comprehensive security needs.
Isaac Shemaria - PeerSpot reviewer
Co-Founder at OptiSec Zero Trust Security
Feb 28, 2024
The most valuable feature of the solution is the ease of deployment.
Giulio Ranieri - PeerSpot reviewer
Security Operations Team Leader at Yalla Security Srl
Jun 4, 2024
The multi-tenancy feature is beneficial for managing different customers, allowing for efficient handling across various tenants.
CD
Technical Services Manager at Psitech
Jul 11, 2024
Trend Micro effectively detects and blocks NAS devices and identifies potential threats.
NaveedUddin - PeerSpot reviewer
Head of IT at Fotco
Oct 9, 2024
The load balancer feature is excellent.
Udhayakumar Murugan - PeerSpot reviewer
Information Technology Administrator at Enterstellar Softwares(OPC) Pvt Ltd
Feb 5, 2025
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility. It is very good at detection and response, and it includes a web filtering option.
Mohammed Zain - PeerSpot reviewer
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
Aug 27, 2025
We can get in-depth details of the emails going in and out, and we can create rules; it's easy to manage and navigate, the main thing is that it's easy to handle.
 

Trend Micro Worry-Free Services Suites Cons review quotes

Kosala Paranathala - PeerSpot reviewer
Classified at a tech services company with 11-50 employees
Sep 12, 2023
Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems.
UK
System Administrator at Karnataka Health Promotion Trust
Dec 4, 2023
Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side.
Urs Schuerch - PeerSpot reviewer
Information Technology Engineer at Ingenias AG
Jan 5, 2024
The solution's documentation is not good, and I'm struggling to change global configurations.
Learn what your peers think about Trend Micro Worry-Free Services Suites. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,899 professionals have used our research since 2012.
AI
Head of IT department at Monetars
Feb 21, 2024
The solution’s scalability is limited.
Isaac Shemaria - PeerSpot reviewer
Co-Founder at OptiSec Zero Trust Security
Feb 28, 2024
The EDR part of the product is an area of concern where improvements are required.
Giulio Ranieri - PeerSpot reviewer
Security Operations Team Leader at Yalla Security Srl
Jun 4, 2024
The log management feature needs to be improved, specifically, the ability to send logs from the console via API.
CD
Technical Services Manager at Psitech
Jul 11, 2024
Network vulnerability scanning could be improved.
NaveedUddin - PeerSpot reviewer
Head of IT at Fotco
Oct 9, 2024
The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us.
Udhayakumar Murugan - PeerSpot reviewer
Information Technology Administrator at Enterstellar Softwares(OPC) Pvt Ltd
Feb 5, 2025
The pricing of Trend Micro is a little bit higher compared to Sophos.
Mohammed Zain - PeerSpot reviewer
Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery
Aug 27, 2025
Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID.