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Proofpoint Email Protection vs Trend Micro Worry-Free Services Suites comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Microsoft Defender for Office 365 enhances security, reduces costs, integrates effectively with Microsoft tools, and boosts productivity, offering significant ROI.
Sentiment score
7.0
Proofpoint Email Protection effectively reduced phishing threats, provided financial benefits, and received positive feedback for its cost savings.
Sentiment score
7.1
Trend Micro Worry-Free Services Suites boosted security, reduced IT costs, improved efficiency, and increased return on investment.
 

Customer Service

Sentiment score
6.9
Microsoft Defender for Office 365 support is praised for responsiveness, though some users note templated responses and outdated documentation.
Sentiment score
7.3
Proofpoint Email Protection's customer service is responsive and professional, though global availability and portal access could be improved.
Sentiment score
6.5
Trend Micro Worry-Free Services support praised for responsiveness but hindered by time zones; customer service scores higher at 9/10.
 

Scalability Issues

Sentiment score
8.1
Microsoft Defender for Office 365 is highly scalable and easily accommodates thousands of users without performance issues, simplifying growth.
Sentiment score
7.6
Proofpoint Email Protection is praised for its scalability and adaptability, effectively supporting large enterprises with its cloud-based architecture.
Sentiment score
7.3
Trend Micro Worry-Free Services Suites is adaptable, flexible, and economical, ideal for diverse organizations despite internet dependency concerns.
 

Stability Issues

Sentiment score
7.8
Microsoft Defender for Office 365 is reliable and stable, boasting 99.9% availability and prompt resolutions to minor bugs.
Sentiment score
8.1
Proofpoint Email Protection is praised for its reliability, with minimal disruptions and occasional concerns related to its recent sale.
Sentiment score
8.1
Trend Micro Worry-Free Services Suites are praised for stability, despite some update-related challenges impacting protection reliability.
 

Room For Improvement

Microsoft Defender for Office 365 requires enhancements in virus blocking, phishing detection, integration, scalability, support, and pricing transparency.
Proofpoint Email Protection needs enhanced integration, improved functionality and support, better UI, lower pricing, and additional security features.
Trend Micro Worry-Free Services needs improvements in agents, pricing, usability, integration, performance, UI, and training resources.
The main area for improvement is simplifying the implementation and rollout process.
I would reduce the cost.
Proofpoint could expand its phishing detection capabilities to improve its efficiency.
More security could be implemented.
 

Setup Cost

Microsoft Defender for Office 365 is cost-effective for large enterprises but perceived as expensive for smaller businesses.
Proofpoint Email Protection is costly but valued for its robust security features, with clear pricing at $8 per user.
Trend Micro Worry-Free Services Suites pricing opinions vary, from reasonable and competitive to too expensive with annual increases.
Money-wise, it is a part of the Office 365 suite, making it slightly more expensive compared to Trend Micro.
Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees.
Additional costs do come in, but it enhances security.
The pricing of Trend Micro is a little bit higher compared to Sophos.
 

Valuable Features

Microsoft Defender for Office 365 provides comprehensive protection with seamless integration, simplifying security management and safeguarding remote work environments.
Proofpoint Email Protection excels in anti-phishing, spam blocking, integration with Office 365, and advanced threat detection using AI.
Trend Micro Worry-Free Services Suites excels in security with behavior detection, cloud management, and low resource requirements for efficient protection.
It ranks the threats and allows us to prioritize those hitting us the hardest, such as email threats.
Microsoft Defender for Office 365 is now part of a centralized tenant for my entire group.
The main feature I find most effective is that Proofpoint Email Protection scans emails and quarantines the doubtful ones.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
 

Categories and Ranking

Microsoft Defender for Offi...
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Ranking in Email Security
1st
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
48
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (11th)
Proofpoint Email Protection
Ranking in Email Security
2nd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
51
Ranking in other categories
Security Awareness Training (2nd), Digital Risk Protection (3rd), Office 365 Protection (2nd), Secure Email Gateway (SEG) (1st)
Trend Micro Worry-Free Serv...
Ranking in Email Security
15th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
Endpoint Protection Platform (EPP) (27th), Managed Detection and Response (MDR) (11th), Extended Detection and Response (XDR) (16th)
 

Mindshare comparison

As of March 2025, in the Email Security category, the mindshare of Microsoft Defender for Office 365 is 13.5%, down from 19.7% compared to the previous year. The mindshare of Proofpoint Email Protection is 8.2%, down from 12.9% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 0.2%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Tolu Omolaja - PeerSpot reviewer
Great URL scanning and attachment scanning, but I would like more proactive threat analysis
The two main features that prove most beneficial for us are URL scanning and attachment scanning. URL scanning involves an automatic scan of links and emails. When a user clicks on a link within an email, the system promptly checks the link's safety. If the link is deemed safe, access is granted automatically. However, if it is flagged as unsafe, we receive feedback and notification to caution us about the potentially harmful link. At this point, we are presented with the option to proceed or return. I have personally witnessed the system identify a few unsafe links, making this the primary advantage of using the solution. The second crucial aspect is the scanning of attachments. When an email containing an attachment arrives, we receive a notification of the new email, along with information that the attachment is being scanned for threats. This additional layer of security provides peace of mind for our organization. While Microsoft Defender for Office 365 offers numerous features, these two stand out as particularly impressive and valuable to us.
AhmedRamadan - PeerSpot reviewer
Optimize email security with effective sandboxing and auto Pull for quarantine
Proofpoint is used as an email security gateway for big enterprises, primarily for their on-premises servers. Many customers also use it alongside Office 365 Proofpoint offers a complete solution for email security with features like DLP, email archiving, and encryption. The most valuable…
NaveedUddin - PeerSpot reviewer
Enhanced security with seamless failover and a well-rounded solution
We are located in a high-risk area for cyberattacks, and this solution helps protect our data. It is actively used to monitor the user activities and generates report on the basis of there activities. 24/7 protection against email threats and real time blocking allowing our users to working worry free.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Educational Organization
30%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
6%
Computer Software Company
17%
Security Firm
10%
Retailer
9%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
I don't have detailed specifics on pricing, setup cost, or licensing.
What needs improvement with Microsoft Defender for Office 365?
I am generally satisfied with how it currently is. If I could improve anything, I would reduce the cost.
What is your experience regarding pricing and costs for Proofpoint Email Protection?
In terms of pricing, it is okay compared to others. I would say it is normal. Additional costs do come in, but it enh...
What needs improvement with Proofpoint Email Protection?
In terms of improvement, the price could be better. Additionally, more security could be implemented.
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web ...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us.
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
Our primary use case for Trend Micro Worry-Free Services Suites is to protect our organization and organizational dat...
 

Comparisons

 

Also Known As

MS Defender for Office 365
Proofpoint Enterprise Protection, Cofense PhishMe, Proofpoint Digital Protection
No data available
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Information Not Available
Find out what your peers are saying about Proofpoint Email Protection vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: March 2025.
842,592 professionals have used our research since 2012.