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Intercept X Endpoint vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Intercept X Endpoint offers strong threat protection with cost-effectiveness, noted for improving network security and delivering positive ROI.
Sentiment score
6.3
Trend Micro Worry-Free Services Suites boosted security, reduced IT costs, improved efficiency, and increased return on investment.
 

Customer Service

Sentiment score
6.6
Intercept X Endpoint's customer service is mixed, with varied response times and challenges in Iran due to sanctions.
Sentiment score
5.3
Trend Micro Worry-Free Services Suites provides fast, efficient, and effective customer service with knowledgeable, courteous, and professional support staff.
Technical support from Sophos is rated as nine out of ten, which represents high quality.
 

Scalability Issues

Sentiment score
7.7
Intercept X Endpoint is scalable, easily expanding across various organizations, supporting both cloud and on-premise setups with minimal resources.
Sentiment score
7.3
Trend Micro Worry-Free Services Suites is highly scalable and integrates well, but is limited by internet connectivity and cloud reliance.
 

Stability Issues

Sentiment score
8.0
Intercept X Endpoint is highly stable, reliable, minimally glitchy, seamlessly integrates, receiving generally high satisfaction ratings.
Sentiment score
8.0
Trend Micro Worry-Free Services Suites is generally rated highly for stability, with some users noting occasional update issues.
 

Room For Improvement

Intercept X Endpoint needs improvements in user management, integration, support, and performance, with high cost and deployment challenges.
Trend Micro Worry-Free Services Suites struggles with performance, support, pricing, and integration, needing better documentation, UI, EDR, analytics, and reporting.
I would inquire why it is not sold directly to end users.
 

Setup Cost

Intercept X Endpoint's pricing is mid-range, flexible, and justified by features, offering corporate rates, multi-year plans, and discounts.
Businesses have mixed opinions on Trend Micro Worry-Free Services Suites' pricing, with ratings ranging from five to eight out of ten.
The pricing of Intercept X Endpoint is a bit high.
 

Valuable Features

Intercept X Endpoint excels in machine learning, ransomware protection, ease of use, and offers robust threat detection.
The solution excels in security, resource efficiency, easy deployment, and advanced XDR collaboration across various cloud apps and endpoints.
Intercept X Endpoint has been stable, and I appreciate the centralized management and the reporting feature.
 

Categories and Ranking

Intercept X Endpoint
Ranking in Endpoint Protection Platform (EPP)
6th
Ranking in Managed Detection and Response (MDR)
8th
Ranking in Extended Detection and Response (XDR)
11th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
103
Ranking in other categories
Endpoint Detection and Response (EDR) (7th), ZTNA (9th), Ransomware Protection (3rd)
Trend Micro Worry-Free Serv...
Ranking in Endpoint Protection Platform (EPP)
36th
Ranking in Managed Detection and Response (MDR)
15th
Ranking in Extended Detection and Response (XDR)
20th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
9
Ranking in other categories
Email Security (17th)
 

Mindshare comparison

As of January 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Intercept X Endpoint is 2.0%, down from 5.6% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 0.8%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Khandokar Rabbi - PeerSpot reviewer
Used for endpoint security, ransomware protection, virus protection, and server security
Intercept X Endpoint is deployed on the cloud in our organization. Previously, we had two ransomware attacks when we were using Kaspersky as an endpoint security. We didn't face any ransomware attacks after using Intercept X Endpoint for endpoint security. Intercept X Endpoint has simplified our malware detection. Since we have already implemented the policies in the cloud, all the malware is automatically detected. The solution also detects and removes new malware that can also come from the cloud AI engine. Integrating Intercept X Endpoint with our current security infrastructure was very easy. In my opinion, Sophos is a better solution because we are using Sophos endpoint security and network security. These two things sync with each other and monitor the packets and network traffic. No other vendor has simultaneous devices to check everything. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.
NaveedUddin - PeerSpot reviewer
Enhanced security with seamless failover and a well-rounded solution
We are located in a high-risk area for cyberattacks, and this solution helps protect our data. It is actively used to monitor the user activities and generates report on the basis of there activities. 24/7 protection against email threats and real time blocking allowing our users to working worry free.
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
829,541 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
6%
Government
6%
Financial Services Firm
6%
Computer Software Company
17%
Security Firm
10%
Retailer
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us.
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
We use Trend Micro Worry-Free Services Suites for End Point protection, all our PC and laptops should be protected against targeted attacks, spear-phishing, advanced malware, zero-day threats, and ...
 

Also Known As

Sophos Intercept X
No data available
 

Overview

 

Sample Customers

Flexible Systems
Information Not Available
Find out what your peers are saying about Intercept X Endpoint vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: November 2024.
829,541 professionals have used our research since 2012.