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Intercept X Endpoint vs Trend Micro Worry-Free Services Suites comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024
 

Categories and Ranking

Binary Defense MDR
Sponsored
Ranking in Managed Detection and Response (MDR)
7th
Average Rating
9.2
Number of Reviews
15
Ranking in other categories
No ranking in other categories
Intercept X Endpoint
Ranking in Managed Detection and Response (MDR)
9th
Average Rating
8.4
Number of Reviews
102
Ranking in other categories
Endpoint Protection Platform (EPP) (6th), Endpoint Detection and Response (EDR) (6th), ZTNA (9th), Extended Detection and Response (XDR) (11th), Ransomware Protection (3rd)
Trend Micro Worry-Free Serv...
Ranking in Managed Detection and Response (MDR)
15th
Average Rating
8.2
Reviews Sentiment
8.4
Number of Reviews
9
Ranking in other categories
Email Security (20th), Endpoint Protection Platform (EPP) (39th), Extended Detection and Response (XDR) (20th)
 

Featured Reviews

Rich Ullom - PeerSpot reviewer
May 1, 2023
Worth the money, fantastic communication, and fast service with an average response time of about four minutes on an alert
This is my third SOC. I have never had anybody react as well. So, it's hard for me to provide something that they could do better because I'm really happy with them. I just signed another three-year contract with them. I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine. Consistent staffing is the only challenge they have because when you're hiring level-one analysts, you go through them pretty quickly. You'll probably hire them at 50K or 55K, and after they do it for a year, they find out they can make 85K somewhere else, and they bounce. So, their turnover is a little high, but that's it.
Khandokar Rabbi - PeerSpot reviewer
Mar 26, 2024
Used for endpoint security, ransomware protection, virus protection, and server security
Intercept X Endpoint is deployed on the cloud in our organization. Previously, we had two ransomware attacks when we were using Kaspersky as an endpoint security. We didn't face any ransomware attacks after using Intercept X Endpoint for endpoint security. Intercept X Endpoint has simplified our malware detection. Since we have already implemented the policies in the cloud, all the malware is automatically detected. The solution also detects and removes new malware that can also come from the cloud AI engine. Integrating Intercept X Endpoint with our current security infrastructure was very easy. In my opinion, Sophos is a better solution because we are using Sophos endpoint security and network security. These two things sync with each other and monitor the packets and network traffic. No other vendor has simultaneous devices to check everything. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.
NaveedUddin - PeerSpot reviewer
Oct 9, 2024
Enhanced security with seamless failover and a well-rounded solution
We use Trend Micro Worry-Free Services Suites for End Point protection, all our PC and laptops should be protected against targeted attacks, spear-phishing, advanced malware, zero-day threats, and document exploits We are located in a high-risk area for cyberattacks, and this solution helps…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"Binary Defense has a human service department that provides live monitoring for our systems."
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"Binary Defense is comprehensive. We see most of the questionable activity. Once you see things a couple of times and are familiar with the processes, you know what those are. The level of activity is definitely favorable."
"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"Our mean time to response has gone down. We're much faster with direct response and have more investigative capabilities than we did before."
"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."
"The solution's initial setup process was straightforward."
"The malware detection is the key feature."
"I have found the most valuable feature to be the EDR."
"After that, the client switched to Sophos to get the protection they lacked. It either works or it doesn’t and Sophos works."
"Sophos Intercept X is a complete endpoint solution."
"We most value the price and interface quality with Sophos Intercept X. We focus on solution quality."
"Since it's cloud-managed, the solution is easy to administer, especially if the person using it is in a different geophysical location."
"The initial setup is simple."
"The load balancer feature is excellent."
"Trend Micro effectively detects and blocks NAS devices and identifies potential threats."
"The most valuable feature of the solution is the ease of deployment."
"The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, making it a robust solution for comprehensive security needs."
"The multi-tenancy feature is beneficial for managing different customers, allowing for efficient handling across various tenants."
"The most important feature is behaviour detection."
"We use the solution for endpoint protection, malware detection, and detecting unsafe web access."
"The solution's ability to operate without placing a heavy burden on our system resources is particularly commendable."
 

Cons

"The current reporting system could benefit from improvement."
"We found a couple of bugs in the user interface."
"I would like to see more frequent check-ins with our security status."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"While my understanding is that they're working on this, I would like to see some more of the quantification or reporting."
"I would like to get more reports from Binary Defense about what they're blocking."
"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."
"They don't have the full stack of offerings as compared to the other competitive products that we see."
"The price of this solution can be improved."
"This solution is not in the high ratings on many of the top review sites. This solution has to be near the top for me to continue using it."
"Pricing is high."
"We tried to set up Sophos Zero Trust within my Sophos central cloud. It only works with Microsoft and I use Google. I'd like to see Google added."
"I'm not clear on what features need improvement. Everything is mostly fine."
"They need to focus on their SLA or technical support. They also need to focus on their UI. They should also improve their content filtering tool and update it so that correct categories are there. Sometimes, when I want to block an online gaming website, it is not shown under the correct category. It is shown under another category. They need to review their content filtering tool on a bi-weekly or monthly basis and update the sites and categories. This will be really helpful for them."
"To be a perfect product, the price would have to be a bit better."
"The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us."
"The solution’s scalability is limited."
"The log management feature needs to be improved, specifically, the ability to send logs from the console via API."
"The EDR part of the product is an area of concern where improvements are required."
"Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems."
"Network vulnerability scanning could be improved."
"The solution's documentation is not good, and I'm struggling to change global configurations."
"Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side."
 

Pricing and Cost Advice

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."
"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."
"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."
"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."
"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."
"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."
"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."
"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."
"Price-wise, it is good. Currently, we have a three-year plan."
"Licensing costs are not expensive."
"I have found the price of Sophos Intercept X to be reasonable."
"It is not very expensive but I don't have specific pricing details. The licensing is usually done on yearly basis."
"Licensing fees are paid monthly."
"The pricing is average for software like this, but you can purchase additional services if you wish."
"Its price depends on the scenario. It is very expensive, but it is not more expensive than other vendors. The price of Check Point and other vendors is much higher than Sophos."
"The solution offers both a three-year license and an annual license. I would rate the product's pricing a one out of ten."
"I rate the tool's pricing a five out of ten."
"We pay a yearly licensing fee for the solution, which is too expensive."
"The product is available at a very good price point."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Healthcare Company
8%
Financial Services Firm
7%
Manufacturing Company
7%
Computer Software Company
20%
Educational Organization
6%
Manufacturing Company
6%
Government
6%
Computer Software Company
18%
Retailer
10%
Security Firm
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Binary Defense MDR?
The most valuable feature is reviewing tickets and the notes added by technicians.
What is your experience regarding pricing and costs for Binary Defense MDR?
The pricing is very competitive; it's on par with or below others. For those sensitive to pricing, I'd advise that th...
What needs improvement with Binary Defense MDR?
Sometimes, something may not install right; however, whenever we have challenges, they are very solution-oriented and...
How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine lea...
What is your experience regarding pricing and costs for Sophos Intercept X?
The pricing is a little bit higher than that of other solutions.
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web ...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
It's a big improvement over relying solely on Active Directory, where you need to allocate time for regular reviews o...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
We use the solution for managing emails and EDR, though it has evolved over the years into an XDR solution. It now in...
 

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response
Sophos Intercept X
No data available
 

Overview

 

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR
Flexible Systems
Information Not Available
Find out what your peers are saying about Intercept X Endpoint vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: October 2024.
813,418 professionals have used our research since 2012.