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Trend Micro Worry-Free Services Suites vs Webroot Business Endpoint Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Trend Micro Worry-Free Serv...
Ranking in Endpoint Protection Platform (EPP)
39th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
Email Security (16th), Managed Detection and Response (MDR) (15th), Extended Detection and Response (XDR) (19th)
Webroot Business Endpoint P...
Ranking in Endpoint Protection Platform (EPP)
42nd
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Trend Micro Worry-Free Services Suites is 0.9%, up from 0.2% compared to the previous year. The mindshare of Webroot Business Endpoint Protection is 0.7%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

NaveedUddin - PeerSpot reviewer
Enhanced security with seamless failover and a well-rounded solution
We are located in a high-risk area for cyberattacks, and this solution helps protect our data. It is actively used to monitor the user activities and generates report on the basis of there activities. 24/7 protection against email threats and real time blocking allowing our users to working worry free.
Rick Cassel - PeerSpot reviewer
Lightweight and not hard to set up however, does not offer good reporting
We've had a couple of events both this year and last year where it just didn't seem to catch ransomware, which is impossible to do if someone has hands-on with the system. There were some things that they had or used to have or don't have that I still haven't figured out called journaling. And it was supposed to be a way to roll back changes that were made. However, they're telling me they don't have that. That's not in the system. It’s my understanding that it doesn’t actually scan any files at all. They just look at their database of files they've scanned previously, and either it matches or doesn't. That might be where the shortcoming is, is that it just can't stay up-to-date fast enough to stop new things that are coming in. It's an after-the-fact anti-virus. It doesn't do anything proactive. The virus has to hit the machine before it detects it. There is one thing that is deplorable with the product that I would change as soon as I found a better one. However, the reports are worthless. You go and look at a scan report and cannot get a log of machines. I can log into a console and see the files were scanned every day at 2:00 AM, and they all passed green or something was detected and removed. However, you have to go to the console. I don't have anything that I can send to my client on reports. What they give you is a bunch of bar graphs with no details. You can't drill down. It'll say two infections. However, it doesn't tell you what machines. You've just really got several different reports, and they're all just a bunch of graphs and wasted paper. There's nothing really substantial. The reports that I can use for client-facing, once a month, to say, "Here, we scanned all these workstations. Here are our results," don’t exist. They've got fake reports. I've screamed about that for years, and they just won't do anything. Therefore, I created my own little up-to-date or not ask fail-type report. I send that to them in place of a report directly from a product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of the solution is the ease of deployment."
"The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, making it a robust solution for comprehensive security needs."
"The most important feature is behaviour detection."
"We use the solution for endpoint protection, malware detection, and detecting unsafe web access."
"The multi-tenancy feature is beneficial for managing different customers, allowing for efficient handling across various tenants."
"Trend Micro effectively detects and blocks NAS devices and identifies potential threats."
"The solution's ability to operate without placing a heavy burden on our system resources is particularly commendable."
"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility. It is very good at detection and response, and it includes a web filtering option."
"Doesn't consume resources or affect the computer performance at all."
"Webroot's tech support is pretty good; they've given me some pointers."
"It is an easy-to-use and easy-to-configure product."
"I rate the initial setup phase a ten on a scale of one to ten, where one is difficult, and ten is easy."
"There aren't any features that really stand out — I just want it to keep malware out of my system. To date, I haven't had any malware in my system."
"Speed"
"The Webroot cloud console is very powerful."
"It is excellent endpoint protection for mobiles that does everything it says it will."
 

Cons

"The EDR part of the product is an area of concern where improvements are required."
"Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side."
"The solution's documentation is not good, and I'm struggling to change global configurations."
"Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems."
"Network vulnerability scanning could be improved."
"The solution’s scalability is limited."
"The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us."
"The log management feature needs to be improved, specifically, the ability to send logs from the console via API."
"We need to have a stronger defense against CryptoLock and other attackers."
"It needs to improve the problems with the faster connection, and have a huge reduction in false positives."
"Webroot Business Endpoint Protection needs to improve its ability to detect threats."
"There should be a Webroot Business Endpoint Protection mobile app."
"They should provide more information on the type of cyber attacks."
"It would be nice if it had a feature for automatically generating reports on the client end for device status, security status and backup information."
"Webroot Business Endpoint Protection needs to focus on how they can widen their area of scope by not just being an antivirus tool anymore. The shortcoming in the customization area of the tool needs improvement."
"Usually, when it comes to reliability, McAfee and Norton are at 99 percent. Webroot's percentage is lower. It is 94% reliable in terms of what it catches, but you're trading that percentage for customer satisfaction because your computer isn't being constantly told that it just blocked something, or it just did something."
 

Pricing and Cost Advice

"I rate the tool's pricing a five out of ten."
"The product is available at a very good price point."
"We pay a yearly licensing fee for the solution, which is too expensive."
"Webroot Business Endpoint Protection is not too expensive. My licenses cost me between $300 and $400. It is really good price wise."
"The solution doesn't cost too much. It's about 30 Euros a year for each endpoint. It's pretty affordable for us and for many other companies."
"Webroot is less expensive than SentinelOne."
"We are on an annual subscription for the use of Webroot Business Endpoint Protection."
"Our strategy was to overestimate the complexity and cost. It turned out that Webroot's assurance was justified."
"It is relatively cheap."
"We evaluate other options using multiple choices, best value, management and functionality."
"From a pricing standpoint, I would rate it a four out of five."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Security Firm
10%
Comms Service Provider
9%
Retailer
9%
Computer Software Company
18%
Real Estate/Law Firm
13%
Financial Services Firm
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us.
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
Our primary use case for Trend Micro Worry-Free Services Suites is to protect our organization and organizational data. We aim to enhance our security by implementing Trend Micro Worry-Free Service...
What do you like most about Webroot Business Endpoint Protection?
I haven't observed any of the instabilities in the solution. It is a stable solution.
What is your experience regarding pricing and costs for Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection is probably on the cheaper side, so I would rate their pricing a one or a two out of ten.
What needs improvement with Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection needs to improve its ability to detect threats. It does not do what it's advertised to do. Real-time threat detection also doesn't work as it should.
 

Also Known As

No data available
Webroot SecureAnywhere Business Endpoint Protection
 

Overview

 

Sample Customers

Information Not Available
Mytech Partners
Find out what your peers are saying about Trend Micro Worry-Free Services Suites vs. Webroot Business Endpoint Protection and other solutions. Updated: April 2025.
847,625 professionals have used our research since 2012.