Trend Vision One Endpoint Security Reviews

We use the solution as a central server so that clients may be deployed on their PCs.

We use it for client endpoint purposes.

We have found the reports to be most valuable. Apex Central provides good reports, affording control and a birds-eye view of what's transpiring.

The endpoints should be addressed. Occasionally, certain driver versions, such as the original PC drivers and the ones that are HP, would read something as an external threat and this would cause us problems. In reality, these were nothing more than false alarms. In a big environment, this presented an issue at the time. The issue was, in fact, internal and not external, such as that originating from a driver, like a graphics card driver, or a DLL file. Alarms were going off in all our PC's and this was a problem we encountered with a major customer of ours. However, a patch was released and the problem was dealt with. 

The support could also be better.

Don't get me wrong. I am not saying that the solution is not user friendly, but some of the patches are creating problems, such as those of the driver that we are struggling to trace out. 

I have been using the solution for the past three years.

So far the product has proven stable and implementable.

The solution is scalable and I plan to continue to use it in the future. 

The technical support and the extent of its knowledge should be worked on.

The installation is very cool. It is so nice.

It took 20, perhaps 40, minutes.

The technical team needed for the deployment and maintenance can vary. It depends on the company's environment, or the project or contract involved. I am not referring to the 20 permanent users I mentioned but to the customers, the clients. The number may be 18, it may be 15. It varies.

It used to be that the customer had to pay for licensing fees. Sometimes he dealt directly deal with our company and at other times with that of Trend Micro, which would have dealings with us.

Whether the license is monthly or annual depends on the deal of the company. When a company is international it may have a global contract that would be relevant. Otherwise, the deal may vary according to the country or partner involved.

Trend Micro Apex One is a good product, with the inclusion of more features. 

Some projects will involve the implementation of the solution and others will be upgraded versions from OfficeScan to Trend Micro Apex One or Apex Central. Our control manager has switched to Apex Central. Sometimes a small company will be involved and at other times the implementations.

The solution is both cloud-based and on-premises.

We have around 20 customers using the solution.

I rate trend Micro Apex One as an eight out of ten. 

We use this solution daily. It provides us with 99% of antivirus precautionary care and prevention of email threats.

We use several Trend Micro solutions. We use Trend Micro OfficeScan, DDM and DDI. We are also using IMSVA and WSVA for email security and web security. After deploying OfficeScan, we have found more detections of possible virus attacks.

The DDAN and the sandboxing features are very good and accurate.

I am expecting an Apple featured IDLP solution with OfficeScan, where we have only IDLP. Also, the ADR functionality in our OfficeScan solution would be a nice addition. Genrally, the ADR solutions are the only failed ends of the solutions we have found with Trend Micro.

Tech support needs improvement. We raised certain cases regarding a lag in terms of a solution, and the response time was slow. 

We previously used McAfee and Symantec. 

It was initially straightforward. It took multiple phases. 

Pricing and licensing are competitive with other solutions on the market.

We are a solution provider and Trend Micro Apex One is one of the products that we implement for our customers. It is used for endpoint security.

The most valuable features are the vulnerability protection and virtual patching.

This solution scans for vulnerabilities that can originate from anywhere around the world.

This is a product that is always up to date.

Integration with third-party products is supported.

The reports are not eye-catching from the customer's point of view, which is something that should be improved.

We have been working with Apex One for three years.

We have had no complaints from our customers about stability.

Our customers are satisfied with the scalability of Apex One.

The support provided by Trend Micro is very good. We have had no issues with them.

We have worked with Carbon Black and their solutions do not compare with Trend Micro.

The initial setup is straightforward. The length of time required for deployment depends on the customer's environment and what other products they have. The average time to deploy Apex One is about two and a half months, which includes integration, client setup, and other things.

Our clients generally do not have to do any maintenance because everything is updated through the Trend Micro Smart Protection Server.

This is definitely a product that I recommend. That said, there is no product on the market that is 100%.

I would rate this solution a nine out of ten.

Our primary use case for this solution is protecting clients. We have an on-premises deployment.

This solution protects us from virus attacks before they affect the organization.

The most valuable feature of this solution is the threat protection functionality.

The alert, or warning function, needs to be improved. Two days ago I received an email from the system regarding an incident that was detected with a client who received a great deal of spam, in excess of forty-five thousand emails.

I think that the stability of this solution is very high. It is always running and it doesn't abuse system resources.

This solution is extremely scalable.

I have not contacted technical support for this solution.

At my previous job, I used Norton (Symantec). When I changed companies I started using this solution, by Trend Micro.

The initial setup of this solution is extremely simple. It is deployed from our SCCM solution, so it happens automatically. 

I think that this product is expensive.

This is a product that I recommend, as it does exactly what it's supposed to do.

The biggest lesson that I have learned from using this solution is that it's difficult to always be one step ahead of the guys that are introducing malware, but I think that Trend Micro is doing a good job. They are always updating their product.

Overall, I am very happy with this solution, and it does what is advertised.

I would rate this solution an eight out of ten.

The product offers almost all of the features the client expects from such a solution. What they have in the product should work fine without it affecting the system performance.

Product performance needs improvement. Customers face the same performance issues on the endpoint of the product. We need improvement on that side.

Trend Micro needs to include the OfficeScan application control and protection all in one agent. That application control is not properly working, it is affecting the system performance. When we enable that particular functionality, it doesn't load on the machine. We need improvement on that side of it.

I haven't received any feedback in regards to technical support.

I have previously worked with Symantec. Since we are a reseller we work with all three of these products. 

Licensing costs happen on a yearly basis. The costing is average. They're not the most expensive solution, but they aren't cheap either. There aren't any other costs beyond the yearly licensing fee.

We are a reseller so we recommend the product to our clients.

We work with the public cloud deployment model with Trend Micro as the provider of the cloud.

I would rate the solution 7.5 out of ten.

The most valuable feature is that it's normal, and not for a specific server.

Trend Micro is a basic solution, but the problem is that it is more exclusive.

There are two products, one is for the endpoint for the client, and the other is for the sever, but the server is even more exclusive.

There are some features that are not available in OfficeScan. For example, IBS.

In the next release, I would like to see IBS included in OfficeScan.

I have been working with OfficeScan for more than two years.

We are using version 11.

It's a stable solution and to date, we have not had any issues.

OfficeScan is scalable, we have not experienced any issues.

Previously, I was working with Trend Micro, but recently we have signed with SentinelOne.

We contact our local partner, who is responsible for the setup and deployment.

I would rate OfficeScan a five out of ten.

We basically use the solution for endpoint security.

The solution is a good product for endpoint security. 

The product has so many wonderful features. 

It is a user-friendly product for customers.

The solution has good smart protection capabilities.

The solution protects against any network security issues a client may encounter.

The predictive features are great. There are great predictive behavior analysis and monitoring.

Any unusual and unauthorized actions will be detected easily.

There's excellent data loss prevention to help prevent purposeful or accidental loss of data.

Occasionally, the system may be a bit slow.

I've been using the solution for about two years at this point. It hasn't been too long.

The stability is good. We never had any issues with it. It's not buggy and I don't recall dealing with glitches. It doesn't crash or freeze. It's reliable.

The solution is quite scalable. It's easy for a company to expand it out if they need to.

Due to the solution's general user-friendliness, the initial setup is not too complex. It's pretty straightforward.

We're just a customer. We don't have any professional relationship with the company.

We're using the latest version of the solution.

Apex One is the best solution for endpoint security due to its many wonderful features, and fast data protection. 

On a scale from one to ten, I'd rate the solution at a ten.

We are system integrators and we work with many different products.

We have four to five customers that we have implemented Apex One for and everyone is quite satisfied.

Our customers are using this solution for endpoint protection.

Trend Micro is very good.

The performance is good and the control is user-friendly.

When comparing to other products, the console is much more user-friendly, and it's easy to implement.

We have received many complaints about how slow the system is on the first day of implementation.

When implementing and you don't have a third-party tool, it can be difficult. Most people are working from home and using their own network to connect to the local office, so implementing these authorities can be challenging.

I have been using Trend Micro Apex One for more than two years.

There are no issues with stability.

It's a scalable solution.

Our customers are large companies with more than 5,000 users.

Customer support is excellent. They respond very quickly.

We have faced some issues with McAfee.

The features in Sophos are very good and the detection capability is excellent.

It's very easy to implement.

Depending on the customer's environment and the features they are using, it can take two to three people to maintain and manage.

If they are using the device's central application to control everything at once for more than 2,000 users then a single person can't handle all of the modules. This would then require more people for maintenance.

The price is very good compared to other products.

I would definitely recommend Trend Micro, especially if they have a low budget.

If they have a larger budget then I could suggest Sophos, which is also a very good product.

It is all dependant on the customer's budget.

I would rate this solution an eight out of ten.