Trend Vision One Endpoint Security Reviews

I think the classic product, which is the endpoint protection, and the antivirus and security suite for the endpoint are all good.

They have gateway protection for emails, but they're not good enough. They really have to improve it. They really have to improve it because it produces many false positives with spam.

The pricing can always be improved upon. Newly added features should be free.

I find the solution is stable.

I don't have much experience on the scalability but processes and functionality but we have made some tests and some proof of concept to the data link prevention and it works good and it was easy to configure. But it did not expand to other functionalities, like mobile endpoint etc. We don't have such usage here. We're a small company. We have 230 users.

Technical support is very slow. There is no French support. Only English. The experts are in England, the United States, or Japan, I don't know where. So the support is really lacking. We'll have to fight against the false positives, that's a little bit hard.

The initial setup was straightforward. It's easy.

We had integrators the first time but we continued on our own.

I think the solution is a classic, really basic software. It's good enough. The footprint on the computer is not very heavy, it's not heavy at all and I think it has a good signature database. From holistic function, it gives a good enough performance.

I think they have additional features but not for the new products with new licenses and all the new protections like the EDL or remediation. I think they added new features, but you have to pay, they did not just scale the basic product but I think it's about marketing and income.

I would recommend this product for endpoint protection. Not for the hosted email security and other services on the emails.

I would rate this solution at seven our of 10.

We use the latest version. 

The solution handles all the necessary functions. These include machine learning, which is quite useful. The updates are constantly serviced and, as the solution is stable, it is updated daily. 

The technical support could have better response time. It is quite time consuming and takes a day for them to get back to us. 

I have been using Trend Micro Apex one for a couple of years.

The solution is stable and integrated into the system quite well. 

The solution is scalable and its deployment varies with the server and license. 

The technical support could have better response time. It is quite time consuming and takes a day for them to get back to us. 

From the manager's vantage point, the solution has a straightforward setup for the user. It's quite easy. 

The time the deployment takes is minimal, this process varying with the agent involved. 

The installation can be done remotely. There are many options available, including dedicated tools for the deployment. 

There are only two or three people needed for the deployment who are referred by the end user. They consist of managers, manager segments and engineers. 

Our organization did not evaluate another solution prior to going with Trend Micro Apex One. 

We are talking about the smart scan, office scan. 

The solution is integrated in the system quite well. 

There are around 400 users making use of the solution in our organization. 

I would, indeed, recommend the solution to others. 

Trend Micro Apex One constantly provides us with updates and affords the systems good protection, so I rate it as a ten out of ten. 

When Trend Micro Apex One detects malware it should take action immediately. For example, detection and deletion.

The end-user at times experiences slow performance on their work station, this should improve.

In the future, the solution should include the XDR feature.

I have been using Trend Micro Apex One for approximately one month.

I have opened three tickets with the technical support and they were responsive and asked me to send them my logs.

I was previously using Trend Micro Worry-Free Business and I switched because Trend Micro Apex One has more features.

The price of the solution is reasonable.

I rate Trend Micro Apex One a seven out of ten.

We are using this product for endpoint protection on all of our workstations and servers.

We are using this as an antivirus solution and all of those features are helpful.

The support could be more customer-friendly, although my experience with them has been okay.

We have been using Trend Micro Apex One for a couple of years.

This is a very stable product and we plan to continue using it.

We have approximately 1,000 users.

I have rarely been in contact with technical support, but my experience with them has been okay.

The installation process is straightforward. We are automating it, so I am not sure of the time that it takes to deploy. Installing it is done through our group policy.

Our organization deployed it with an in-house team before I joined.

The cost of this solution is mid-level; not cheap nor expensive. The subscription is paid on an annual basis.

The evaluation of products took place before I joined the company.

Overall, this is a good solution and I can recommend it.

I would rate this solution an eight out of ten.

There are multiple components to our use case and one of them is the anti-virus.

The most valuable feature is Vulnerability Protection.

We are completely satisfied with the functionality of the product, but the reporting should be more granular.

We have been using this solution for the last three years.

There have been limitations at times.

We have more than 3,000 users.

Technical support is good.

The initial setup was straightforward. It was not complex.

Compared to other products on the market, I think that the pricing is reasonable. We are satisfied with the licensing model.

Depending on the requirement, I would recommend this solution, although it should have more granular reporting.

I would rate this solution a nine out of ten.

I have multiple enterprise customers in India, and I am working with multiple regions, like Asia, Indonesia, and Singapore. Many customers are using this endpoint solution. It is widely used by customers.

Apex One has multiple features and use cases including internet protection, web reputation, URL filtering, firewalls, and anti-malware functioning. There's virtual patching and it can help us to prevent exploitation attacks. They can help you to patch vulnerabilities on the machines.

The solution has helped our organization by protecting our endpoints from malware and web threats. It also helps us to block ports and provides features like IPS. IPS has multiple signatures and rules which can help us to patch vulnerabilities. 

It is available on our OS platform and will automatically scan our machines daily or weekly. It also provides an EDR option. With EDR, we have DLP and application control as well, so we have lots of features that we can use to protect our endpoints from ransomware and phishing attacks.

The solution is good for patch management and protecting against vulnerabilities. It's great for protecting endpoints. 

It is easy to set up the solution.

Technical support is helpful.

It's quite stable and reliable.

We can scale the product.

There are some limitations, including around URL filtering. Sometimes HTTPS sites are not blocked properly. The proper display of the page is not properly working. We're putting in a feature request and hopefully, it will be resolved next quarter.

Feature-wise, pretty much all features we need are present. 

I've been using the solution for more than two years. 

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze.

I'd rate the stability eight out of ten.

The solution is scalable. We can expand our licensing or hardware if we need to grow.

I'd rate the scalability ten out of ten.

We can raise a ticket with support and usually get a response within eight hours. There's a bit of a time difference. They are good. We find them helpful and responsive. 

Positive

The initial setup is very, very straightforward. It is available under two offerings. One is on-premise, where we have to install the server and database. The other is the cloud. In the cloud, we have to just create our account, and we can just start using it.

The cloud option is very easy, and there is no need to maintain the server and no need to install anything. It will just create an account, and we can start using it within ten minutes. At the same time, the on-premise will take two or three of us to deploy it. We have to create three servers and then database services, and we have to install the application over that. It will take some time. Both are straightforward. They have created a guide for installation. If we follow the guide properly, we can get it installed properly.

There isn't a lot of maintenance needed for the cloud solution. If we choose an on-prem deployment, we will have to maintain the server and database. We also have patching from time to time, which we also have to test. On the cloud, the backend team handles any necessary maintenance.

We're partners. 

I'm working with the latest version of the solution. 

I'd recommend cloud deployment as it is so fast to set up and easier to maintain.

I'd rate the solution eight out of ten.

We have been a Trend client for some time and we looked at this product as the next evolution. We had servers on-prem to manage our Trend install and we went with the Apex One real-time monitoring solution. Being cloud-based meant we didn't have to worry about upgrading the backend servers. We could also be sure that the regular disk came down to the components and that they will update properly on each one of our devices. We are customers of Trend and I'm the manager of our company. 

The nice thing about this product is that there is no down time in terms of the backend having to be updated because of the cloud, so it's basically real time and the work stations can be updated externally as well. It doesn't require people being connected to the net, like our nomadic users. The client goes out and pulls the necessary updates directly from the cloud.

From the client perspective, there are situations where some of the updates still require a complete reboot of the system and the problem there is from an end user perspective. We have to make sure, particularly with people who work remotely, that they actually are rebooting their machines and not just putting them to sleep. If the updates didn't require rebooting that would make a big difference. 

I'd like to see a single back pane between the end points as well as on the service side of things. I know they're working on that at the present time and it will be great when it's done.

We've been using this solution for some time. 

The stability is good and there's a better capture rate in terms of reporting as well, because now you get to see all your machines in and out of your network.

It's a very scalable solultion, more so now that it's not dependent on my back end.

We use the support and find them quite good. I have someone who deals with the tickets that arise out of Apex One. We have set up a system where anytime there's an issue, virus or whatever, the back end will let us know what was done on a particular machine and it can be validated once the process is complete. We get notifications into our ticketing system if any work has been done. The support for implementation is also good, and they're very responsive. If you have an issue with any kind of malware, they help with that too. 

I would rate this solution an eight out of 10. 

I use Trend Micro Apex One for system security.

I have found Trend Micro Apex One to be secure.

Trend Micro Apex One could improve by making the user interface more user-friendly.

I have been using Trend Micro Apex One for three years.

The solution is stable.

Trend Micro Apex One is scalable.

We have approximately 1,000 users using this solution in my organization.

The solution is easy to deploy.

We need two engineers for the implementation of the solution.

I would recommend this solution to others.

I rate Trend Micro Apex One a nine out of ten.