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reviewer2097975 - PeerSpot reviewer
Cybersecurity Technician at a healthcare company with 1,001-5,000 employees
Real User
The playbooks make it easier to set rules and policies
Pros and Cons
  • "I like One Endpoint Security's playbooks because they make it easier to set rules and policies. You can customize the playbooks and use them in more than one company. If you manage multiple businesses, it's a great way to set separate policies for each group. You can check for vulnerabilities, attacks, bugs, or anything strange. It also allows you to conduct performance analysis."
  • "I want more options and flexibility when creating rules. I want to set rules that are contingent, like "If this happens, then this, this, and this will happen.""

What is our primary use case?

My company is working with multiple Trend Micro solutions, including its MDM solution, but I think they have removed that one. We are using One Endpoint Security for endpoint defense. Most companies need security installed on the server and agents on all organization's devices that can be managed from the same command console, so you can apply consistent policies to everyone. Trend Micro also offers an XDR solution called Vision One. 

How has it helped my organization?

Before implementing One Endpoint Security, we didn't have another security product, so we can't check to see if there has been an improvement from one over the other. You can save time with Apex One. For example, you can typically save about two hours of investigation time. You can save more time if you identify the problem device earlier and block it.  Also, the action is immediate. You don't need to check, read, and understand what happens, and then perform an action. All you do is take the action. 

The XDR is helpful because it requires less work to manage the endpoints. All the alerts are inside the window, and you can apply the different tools from the same console. You can find all the information and hold it in the sandbox for 30 days in case you need to check something. You can also make a bigger sandbox with more logs, but you don't need all that normally.

What is most valuable?

I like One Endpoint Security's playbooks because they make it easier to set rules and policies. You can customize the playbooks and use them in more than one company. If you manage multiple businesses, it's a great way to set separate policies for each group. You can check for vulnerabilities, attacks, bugs, or anything strange. It also allows you to conduct performance analysis. 

One Endpoint Security protects against unknown and novel threats. There are different processes you can set to monitor a vector and see if something is strange, like if a process has been modified or a new tenant has been created. If so, you can block them. I have already set rules that block when you install this for the time. You can manage them on the tab. Once all the rules are set, I can sleep well knowing that anything suspicious will be blocked. The next day, I can check the logs for any device or user account and see what happened.

There isn't a single application firewall that can filter all the malware. We have different applications and build multiple layers around the business. One of these is the antivirus, but we also have something on the DNS level to control access to the DNS.

You can detect ransomware with machine learning. There are multiple options for that. The threat database compiles all the knowledge of the attack methods and they are synchronized among the different companies. Information is coming from different regions, like Europe and the United States, or other systems.

Having a single console for threat hunting and investigation is the best thing about One Endpoint Security. If you buy the complete package, you also get Vision One, and you can manage both from the same console. Before we deployed Vision One, we had different windows and consoles. Trend Micro is like eight consoles in one. It's great. 

You can integrate One Endpoint Security with some products. In our case, we have only integrated it with Microsoft 365 products, so we can scan data or filter messages that are coming from outside. 

What needs improvement?

I want more options and flexibility when creating rules. I want to set rules that are contingent, like "If this happens, then this, this, and this will happen." 

Buyer's Guide
Trend Vision One Endpoint Security
January 2025
Learn what your peers think about Trend Vision One Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,997 professionals have used our research since 2012.

What do I think about the stability of the solution?

I rate One Endpoint Security eight out of 10 for stability. 

What do I think about the scalability of the solution?

One Endpoint Security is highly scalable. We're covering more than a thousand endpoints. 

How are customer service and support?

I rate Trend Micro support eight out of 10. The quality varies depending on the technician.  All of them are qualified, but some have more qualifications than others. However, I'm happy with the support overall. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously worked with Kaspersky and McAfee, but we are new to the XDR. It's a relatively new service and there are only a few competing products. For example, Check Point also has this option.

I don't think that there is a significant difference between One Endpoint Security and other solutions, but I think this is an expert solution. I have not tried all of them, so I can't say definitively if they are better or worse. However, one difference is that an agent uses up processing power and computer memory. Kaspersky uses a lot of memory, whereas Micro Focus doesn't seem to cause the computer's performance to slow down. Maybe if you perform a huge scan, you'll notice it's working slower, but usually, it isn't too much.

How was the initial setup?

One Endpoint Security was already deployed when I joined the company, but it's straightforward. You can do it alone, but I always prefer to have someone from the support team available to address any issues I might have. 

What's my experience with pricing, setup cost, and licensing?

I find the price of One Endpoint Security to be reasonable. The pricing varies from company to company. Your business will have a different price than what we have because the product's price depends on the number of users. 

The product will likely cost more in the future because they are adding more features and will probably offer various modules, such as DLP. We will renew our license in 2025, so we will see if the price goes up. 

What other advice do I have?

I rate Trend Micro One Endpoint Security eight out of 10. I only have good things to say about this product.  This solution is constantly improving and could easily become a big name. If you want a better price, you can always check out the other products on the market. More and more products can do the same thing as One Endpoint Security. One Endpoint Security will work as expected. It matters how you deploy the service. If you install it on-premises or in the cloud, they will give you a different price. 

Using One Endpoint Security isn't easy at first. It's like learning to drive a car. You won't be able to do it the first time. You will need the time to learn about this product and use it in different situations to practice.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
System Administrator at Agility
Real User
Top 5Leaderboard
Provides web reputation, behavior monitoring, and advanced protection capabilities
Pros and Cons
  • "Web reputation and behavior monitoring are valuable features, as they allow us to control which websites users can visit and download from, and to protect against ransomware."
  • "The Apex One endpoint sensor has room for improvement."

What is our primary use case?

We use Trend Micro Apex One as our primary antivirus solution.

How has it helped my organization?

When we use Trend Micro, we can get pop-up messages about who is connecting additional USB hard drives or disks, and about cracked software that may be malware. We can also identify these issues from the client and from the central configuration manager. We can then push patches and behavioral monitoring to protect our custom clients.

With ransomware, malware, and other threats, behavioral monitoring can be a particular benefit because it can catch and quarantine ransomware or malware that is repeatedly using the same methods, even if the malware is new or unknown.

Apex One has advanced protection capabilities that adapt to protect against unknown and stealthy new threats, which is important for our clients, especially those who click on infected web content.

Apex One can detect most ransomware variants with real-time machine learning, which helps to detect threats before they spread.

We leveraged the practice sessions and Trend Micro's support to learn how to use Apex One which made it easy.

Administering Apex One is straightforward. We have a helpline available for the software, and the administrator user-level guide is accessible online.

Apex One has helped our organization improve its endpoint detection.

It has reduced the number of viruses and malware by more than 95 percent.

Apex One has reduced our administrative overhead by one hour per day because we can perform all administrative tasks from a single console.

What is most valuable?

Web reputation and behavior monitoring are valuable features, as they allow us to control which websites users can visit and download from, and to protect against ransomware.

What needs improvement?

The Apex One endpoint sensor has room for improvement.

For how long have I used the solution?

I have been using Trend Micro Apex One for three years.

What do I think about the stability of the solution?

Trend Micro Apex One is stable.

What do I think about the scalability of the solution?

We are managing 2,800 PCs and servers without any issues. With our current setup, Apex One can handle up to 5,000 PCs.

How are customer service and support?

The technical support team is available 24/7 and they are located in Dubai and India.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Our previous three antivirus solutions were Trend Micro 7, 8, and XP before we upgraded to Apex One.

How was the initial setup?

Our organization is responsible for the deployment of Apex One to all of our client's endpoints. The deployment is straightforward. The deployment took around five days. 

To deploy Apex One, we must first install it on the server. Then, open the firewall ports for all freelance clients. Next, check the availability of the client-server communication port. In the directory, place the login script and the existing agent. The client will then be automatically pushed to the Apex One Control Manager. The agent will be notified that there is new software available that needs to be migrated. The upgrade will take place, and the client will need to be restarted for the agent to be installed. The same process applies to roaming clients.

Eighteen people were involved in the deployment because there were 16 sites, including airports, landports, and seaports.

What's my experience with pricing, setup cost, and licensing?

Trend Micro Apex One is affordable. The licensing fee and support are bundled together.

What other advice do I have?

I would rate Trend Micro Apex One eight out of ten.

Apex One is deployed across multiple locations, connecting endpoint servers, PCs, and laptops to the LAN network through fiber channels of the Ministry of Communication, landlines, and private networks to our centralized data center.

We use two people for maintenance to ensure that updates are automatically pushed through to the servers.

Endgame and SentinelOne provide more protection than Apex One.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Trend Vision One Endpoint Security
January 2025
Learn what your peers think about Trend Vision One Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,997 professionals have used our research since 2012.
Victor Arceo - PeerSpot reviewer
IT Operations Section Head at Toyota Motor Philippines Corporation
Real User
Offers quick and timely updates, and the management is simple
Pros and Cons
  • "The solution offers quick and timely updates."
  • "We do not have much control as we have to work with regional policies and regional support."

What is our primary use case?

We use the solution for endpoint protection. 

How has it helped my organization?

Prior to this solution, we used Symantec, and we managed everything locally. When we were researching this product, we liked that it was managed based on region. We had good results following incidents and observed detection capabilities. 

What is most valuable?

The pricing is very good.

The solution offers quick and timely updates. We also like that the solution is managed by the region. We're in the Asia Pacific. The management is simple and our support does not need to worry as much. 

We have also been able to free up time. We can allocate that time to other tasks. We began to realize the benefits of the solution within six months of implementation. 

What needs improvement?

At the moment, we have no issues with the product. However, we do not have much control as we have to work with regional policies and regional support. I'm not sure if this is an HP item or a Trend Micro program issue. Nevertheless, product-wise, we have no concerns. 

Trend Micro has mentioned the potential for EDR functionality. We are excited about that. It will be good not to have a separate license for ADA. 

For how long have I used the solution?

I've been working with the solution for four years.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution scales well. 

How are customer service and support?

We don't have any interaction with Trend Micro's technical support. We do have local support, however, our interactions with them are very minimal. We might ask questions about bugs we've found, but that's it. They respond quickly.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We also use Cisco. 

In the past, we used Symantec, but we no longer use it. Once we evaluated Trend Micro, we decided to switch. 

How was the initial setup?

The initial setup is very straightforward. There were no complexities. It only takes one or two minutes to deploy. We have the product in multiple locations and branches.

What about the implementation team?

Our support handled the product's initial setup. We didn't need any assistance. 

What was our ROI?

While I cannot put the ROI into financial terms, in terms of operations it's quite good. We have fewer incidents and the response time is quick for virus-related issues. We can resolve events faster and we might have noted a 50% ROI.

What's my experience with pricing, setup cost, and licensing?

The product's price is fair. We get a regional discount. There are also regional maintenance costs that are not connected to Trend Micro directly. They are part of a service we have. 

Which other solutions did I evaluate?

We did not evaluate other options before choosing Trend Micro. 

What other advice do I have?

We use the product's latest version. 

I'd rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Principal Consultant at Jilit
Real User
Top 20
Great for defending endpoints, reduces threats, and is easy to manage
Pros and Cons
  • "Using the product as a service on the cloud has helped reduced employee workloads."
  • "It would be better if it was easier to administer Apex One."

What is our primary use case?

We primarily use the solution for endpoint protection. We have only used the solution for six months, however, it has already improved the security posture of our organization. 

How has it helped my organization?

The solution is good for monitoring endpoints and providing or removing access.

What is most valuable?

The automatic source updates are quite useful. The agent is installed on the machine and can provide updates to the clients. 

It's an extremely convenient product.

It's great for defending endpoints against threats like malware, ransomware, and malicious scripts. The product provides good protection overall. It helps protect our endpoints against even unknown or stealthy threats. It adapts well against various threats.

Apex One detects ransomware with runtime machine-learning capabilities. This is very important for us. It's protected us well against ransomware.

The product provides a single console for cross-layer detection, threat hunting, and investigation. Having a single layer of control makes things easy. It provides complete end-to-end visibility to the entire IT security environment.

Using it makes the management of threat detection smoother. It's reduced our response times by 60% to 70%.

It has provided us with virtual patching to protect us against vulnerabilities even before a patch is available for the source of the issue. This is very useful. It's a pretty significant aspect of the product.

We've seen a reduction in viruses since moving to ApexOne. We've seen a 50% to 60% reduction in events. 

Using the product as a service on the cloud has helped reduce employee workloads. It's also reduced administrative overhead. 

What needs improvement?

We'd like to have access to more learning materials to help us understand the solution better. It would be great if the company offered some core courses. 

It would be better if it was easier to administer Apex One. Right now, it is moderate. 

For how long have I used the solution?

I've been using the solution for the last six months. 

What do I think about the stability of the solution?

The solution is stable and has met our needs. 

What do I think about the scalability of the solution?

We can increase capacity based on our needs. It is a scalable product.

How are customer service and support?

I haven't had any issues with technical support. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We have used Symantec, among other solutions, in the past. We read about this product and found it was better at endpoint protection. 

How was the initial setup?

The initial setup process was not easy or difficult. It was moderate. You do need to have some knowledge of the solution in order to deploy it effectively.

What's my experience with pricing, setup cost, and licensing?

I don't have any insights in terms of pricing.

Which other solutions did I evaluate?

We did not evaluate other options before choosing this solution. 

What other advice do I have?

I'm a customer and end-user.

We do not use the solution to integrate with other security products. We don't use any other products.

We have tried to use Trend Micro's managed XDR services in conjunction with Apex One, however, we weren't able to install an agent, so we're looking into it.

I'd rate the solution eight out of ten. I'd recommend it as a security solution.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Julio Velasco - PeerSpot reviewer
Information Security Coordinator at a maritime company with 10,001+ employees
Real User
Top 5
It provides a single console for receiving information about our entire environment
Pros and Cons
  • "Trend Micro has advanced protection capabilities that cover unknown and advanced novel threats. It's critical because restoration could be complicated if we lose machines or information on the machine. If we lose some business information, we might run afoul of the law. Apex One can prevent all these incidents. It's an excellent solution."
  • "Initially, it isn't easy to understand the console because most of the applications integrate through Visual One. When we create a new dashboard, it takes some time to adapt, but the IT staff does not have any problems."

What is our primary use case?

We use Trend Micro to troubleshoot and monitor. We implemented it to gain more visibility into the networks we manage. Automatic network mapping helps visualize the network.

How has it helped my organization?

Trend Micro reduces our response time by around 40 percent. We can patch vulnerabilities and create specific rules to fix issues before an official solution is available. We've also reduced viruses and malware by about 30 percent. 

The Trend Micro security products are well-integrated with each other, creating a lot of value for the company. We need a comprehensive solution for preventing all cyberattacks and problems users cause when they don't understand the dangers of clicking on phishing websites, emails, attachments, etc. The company needs to reduce its exposure to threats. If we lose the data, we lose the company. 

What is most valuable?

Apex One provides a single console for receiving information about each machine, virus, malware, etc. The console receives telemetry from each machine that we can consolidate and view on one dashboard. We can see all the problems and vulnerabilities to make the best choices to prevent, restore, or recover. It gives us unified visibility into our entire IT environment. It's easy to administer Apex One. There are some advanced settings, but they aren't difficult to understand, and the documentation is detailed. 

OfficeScan wasn't 100 percent perfect when it was rolled out, but integration with Apex One improved its efficiency for dealing with trending attacks or ransomware. Initially, it wasn't very good, but now we can better control the environment. 

Trend Micro has advanced protection capabilities that cover unknown and advanced novel threats. It's critical because restoration could be complicated if we lose machines or information on the machine. If we lose some business information, we might run afoul of the law. Apex One can prevent all these incidents. It's an excellent solution.

Machine-learning ransomware detection is essential, as ransomware attacks can be difficult to contain. Without this agent, we wouldn't know that we lost all this information, and we might be forced to close the company and lose money.

What needs improvement?

Initially, it isn't easy to understand the console because most of the applications integrate through Visual One. When we create a new dashboard, it takes some time to adapt, but the IT staff does not have any problems.

For how long have I used the solution?

We have used Trend Micro for seven years.

How are customer service and support?

Trend Micro's support has been very helpful.

Which solution did I use previously and why did I switch?


How was the initial setup?

Deployment is simple. The engine was difficult to install the first time, but the latest versions are different. The package is small and doesn't affect the performance. It deploys quickly and we start receiving the telemetry on the console fast. 

What was our ROI?

Trend Micro reduces equipment costs. We don't need to buy services for an on-prem data center.

What's my experience with pricing, setup cost, and licensing?

In Brazil, Trend Micro is cheaper than its big competitors like CrowdStrike and Symantec.

Which other solutions did I evaluate?

We evaluated several products and landed on the Trend Micro stack because it can be integrated with different solutions. They also have products covering various IT areas, such as networks, email, etc., that we can control from one place and manage from our mobile phones. The appeal of Trend Micro is that we can consolidate all our security and IT tasks into one console.

What other advice do I have?

I rate Trend Micro eight out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Senior Manager at Gsfc Ltd
Real User
Top 5Leaderboard
A user-friendly solution that provides virtual patching to protect systems with old operating systems from attacks
Pros and Cons
  • "The most valuable feature of Trend Vision One Endpoint Security is the virtual patching it provides."
  • "The solution can be improved to utilize fewer system resources, like memory and hard disk, during scanning."

What is our primary use case?

We use Trend Vision One Endpoint Security for securing end-user systems, desktops, and laptops. We also use it to secure the data in the user system, which we officially provide to employees. It also supports backward compatibility by providing virtual patching to operating systems like Windows 8, whose end-of-life was declared by Microsoft.

How has it helped my organization?

Normally, all organizations have their own domain services. Employees who log in to the local LAN network are given unique login credentials to log in to the system and access applications. Without the solution, DDoS attacks could happen in the network, and unknown traffic could be generated from the endpoints. Sometimes, the malware uses up all the resources, generates traffic, and destabilizes the server or network connectivity.

Services like Trend Vision One Endpoint Security and endpoints security identify malware or viruses infecting the systems. We can disconnect them from the network and limit unknown traffic. The official work which needs to be done gets faster. Otherwise, it slows the network and affects the other systems by overloading the services and applications.

Since we have installed the solution in the system, malware attacks get quarantined, and we get notifications on our dashboard. We get a notification on the solution's centralized dashboard, and then we take the needful action on that.

Trend Vision One Endpoint SecurityOne has advanced protection capabilities that adapt to protect against unknown and new threats.

The solution detects ransomware with run-time machine learning capabilities.

The solution's ransomware detection ability is very important to us.

The dashboard provides us with a single console for cross-layer detection, threat hunting, and investigation. It is very important to have a single console for cross-layer detection.

The solution does not provide end-to-end visibility into the entire IT security environment. It only provides visibility for the desktop part. There is a separate solution for the server part. However, the solution provides complete visibility for the end user part.

The solution integrates with other security products. As part of integrating with other security products, when a threat is detected in the network sandbox, the solution deploys rapid updates to the endpoint. We have scheduled updates. On the server, it gets automatically updated, but on the end user part, we have defined the schedule for when it should get updated.

Trend Vision One Endpoint Security is easy to learn because it's a web-based application. It gives a dashboard on the web, making it easy to identify the affected endpoint or port. So it's easy, and any technical person can use it in a simple way.

Administering it is just a one-time setup; if you have done it, you won't face any issues.

Trend Vision One Endpoint Security has reduced administrative overhead for us. Earlier, we used a different endpoint solution. So the administrative people involved with the old solution are also involved in the new solution.

We are using Trend Micro's managed XDR services in conjunction with Trend Vision One Endpoint Security, which has been quite useful for our Trend Vision One Endpoint Security deployment. It's an additional benefit to the Trend Vision Service.

Users can evaluate the product, and they can use it. We have been using it for the last six to seven years, and it's a stable solution. We haven't faced many issues. The functions we set are normal, and if the end-user faces any issue, we can easily rectify it.Trend Vision One Endpoint Security is a user-friendly solution that can be used by all organizations.

What is most valuable?

The most valuable feature of Trend Vision One Endpoint Security is the virtual patching it provides. If no patches are available for any operating system we use, the system becomes vulnerable to attacks. Trend Vision One Endpoint Security provides virtual patching services, which protect the system from any attack.

The virtual patching feature of Trend Vision One Endpoint Security is quite significant. While Microsoft has released new operating systems like Windows 10 and Windows 11, older operating systems like Windows 8 and Windows 7 are being used for specific purposes. It's not possible to immediately upgrade to a new operating system once it is released. In such a case, we can use the virtual patching feature, which helps limit any attacks on that system, and we can use it till we go for any replacement or upgrade of that machine.

What needs improvement?

The resources used by Trend Vision One Endpoint Security during scanning could be improved. Once the endpoint scanning starts, it may run up to two to three hours; and other applications slow down during that time. The solution can be improved to utilize fewer system resources, like memory and hard disk, during scanning.

For how long have I used the solution?

I have been using Trend Vision One Endpoint Security for the last six years.

What do I think about the stability of the solution?

Trend Vision One Endpoint Security is a stable solution.

I rate it a nine out of ten for stability.

What do I think about the scalability of the solution?

Trend Vision One Endpoint Security is a scalable solution.

I rate it an eight out of ten for scalability.

Which solution did I use previously and why did I switch?

We previously used McAfee. McAfee had some business changes as some other company took over, and there was no future roadmap for the next releases. I was unclear if I would get any updates or if the solution would introduce new versions or releases in the coming years.

How was the initial setup?

The solution's initial setup is straightforward. We have installed the solution on two virtual servers with high availability mode.

What about the implementation team?

We had support from Trend Micro, and a partner was also involved in the solution's deployment. So around four people were involved during the solution's one-time installation.

All the departments use Trend Vision One Endpoint Security in our organization. We have a separate contract for the maintenance of the solution on an on-call basis. If we face any maintenance issues, we open a ticket.

What was our ROI?

We have seen a return on investment with Trend Vision One Endpoint Security. We have seen a significant reduction of around 60 to 70% in viruses and malware since we started using Trend Vision One Endpoint Security.

What's my experience with pricing, setup cost, and licensing?

The subscription model is definitely on the expensive side. Earlier, we used to pay a one-time license fee and yearly support charges. However, with the subscription model, we have to pay more for the complete cost every year.

What other advice do I have?

Overall, I rate Trend Trend Vision One Endpoint Security an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
LuisSilva6 - PeerSpot reviewer
Director of Information Technology at a hospitality company with 10,001+ employees
Real User
Top 5
The single console and AD integration save a lot of time and work
Pros and Cons
  • "It is updated automatically without much intervention from our side. We can also get some reports easily."
  • "The menus can be more user-friendly or easier. For example, if we want to enable access to the USB ports, it should be more user-friendly. It is not easy. We need to navigate through several menus to be able to give access."

What is our primary use case?

We normally use it as an antivirus and antispam solution. We use it to block USB ports on PCs and do other things like that.

By implementing Trend Vision One Endpoint Security, we wanted to block all the USB ports on the computers. That was our first target. We also wanted a centralized system where we could track and see all the computers at the same time.

How has it helped my organization?

It is a tool that is required for our company's security. There were some cases when the software brought it to our attention that we received some documents with malware that we should not open. It blocked the threat. It is very important for us.

Trend Vision One Endpoint Security has advanced protection capabilities that adapt to protect against unknown and stealthy new threats. The ability to adapt to protect against unknown and stealthy new threats is very helpful. We do not need to be concerned with some threats because it is blocking them. It is easy for us to track all the changes. We cannot install some of the applications by ourselves. We need to get approval from the top company.

Trend Vision One Endpoint Security can detect ransomware with runtime machine-learning capabilities. We do not need to be very concerned about attacks because the software is blocking them and protecting our machines internally. It also automatically sends reports.

It provides us with a single console for cross-layer detection, threat hunting, and investigation. We can have just one console and one system to track all the attacks and threats we have. For us, it is a matter of opening just one system and not navigating through a lot of systems to check what is happening. Everything is consolidated in one console. It saves time.

This single console does not provide end-to-end visibility into the entire IT security environment because we have another one for web filtering. Apex One is there as an antivirus and anti-malware solution for protection from threats.

We have integrated One Endpoint Security with Active Directory. It saves a lot of time for us. It is a worldwide solution. It saves a lot of time and a lot of work, especially for IT.

One Endpoint Security gives us the track for the attacks, and we can prepare our end users to be alert about the threats. We can also give them training.

One Endpoint Security is easy to learn, but when it comes to administration, it is not the easiest tool. It requires some adaptation to the system. Especially, if we do not use it every day, we tend to forget how to go to the system and obtain all the results that we need. It is average in terms of working with the system. It is not the easiest one.

It does not take much time to realize the benefits of One Endpoint Security. After we install the software, all the information automatically pops up on the console, and we can track everything from there. Because it is integrated with Active Directory, it is an easier way of managing the work.

It provides us with virtual patching to protect against vulnerabilities even before a patch is available for the source of the issue. This virtual patching is important.

It gives us safety. In spite of the training, users can forget and click on something they should not. We need the security that One Endpoint Security provides.

There has been a reduction in the alerts that we see. We still get some alerts, but not as many as we used to have before moving to One Endpoint Security. There is about a 75% reduction in alerts.

One Endpoint Security reduced the workload. It is integrated with Active Directory. It is much easier to manage and be aware of any threats. It has reduced about 85% of the workload.

Trend Vision One Endpoint Security saves a lot of time in configuration and management.

What is most valuable?

It is updated automatically without much intervention from our side. We can also get some reports easily.

What needs improvement?

The menus can be more user-friendly or easier. For example, if we want to enable access to the USB ports, it should be more user-friendly. It is not easy. We need to navigate through several menus to be able to give access.

For how long have I used the solution?

I have been using Trend Vision One Endpoint Security for the last 5 years.

What do I think about the stability of the solution?

It is very stable. I do not remember any issues with One Endpoint Security over the last year. For us, it is very stable.

What do I think about the scalability of the solution?

It is good. Most of the time, we do not notice any changes or upgrades. For us, it is straightforward. 

We do not have plans to increase its usage by a lot.

How are customer service and support?

I have interacted with them just for updates, etc. My interactions were not a lot on the technical side. I would rate them an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We had Trend Vision locally installed, and it was advised by the company to change to the Trend Vision One Endpoint Security. We wanted to centralize the corporate office.

Before that, I used Kaspersky. In a different company, I also used a cloud-based and centralized solution where we could track all the machines. Before that, I used to work with McAfee, but it was not centralized. It required individual management.

How was the initial setup?

I was involved in the local deployment of One Endpoint Security and not the corporate one. We have several offices, and I was just involved in this one. It was straightforward.

It took five days because we had to go to all the computers and implement it one by one, but we did not spend the whole day just doing that. We were doing it in phases and by departments.

In terms of maintenance, we had to change the version. It took two or three days to perform the change.

What about the implementation team?

We had two people for deployment. We deployed it across multiple locations.

What other advice do I have?

Overall, I would rate Trend Vision One Endpoint Security a 9 out of 10. It is one of the best solutions in the market. It gets integrated with Active Directory. It is on the cloud. It provides good protection from threats and viruses.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Vikas Ingle - PeerSpot reviewer
Infrastructure and Security Lead at Vedanta
Real User
Easy to manage, competitive price, and good protection
Pros and Cons
  • "Device control works well, and the anti-malware updates are also pretty good. Every two or three weeks, you get updates. The frequency of the release of new definitions is quite good. We had peace of mind."
  • "Trend Micro's encryption is not up to the mark. We tried their encryption product, but we did not like it. Encryption was difficult to manage."

What is our primary use case?

We were using it for our endpoints. We had more than 1,000 points. 

We were using it for anti-malware, DLP, and device control. We also used encryption, which did not work well, but the anti-malware, DLP, and device control capabilities worked very well.

How has it helped my organization?

By implementing Apex One, we wanted malware protection for our endpoints. We also had a requirement for a data loss prevention solution. It was integrated into the Trend Micro suite, so we got three capabilities: malware protection, DLP, and device control. The Trend Micro suite worked for these three use cases for us.

Device control worked as expected. We tried other solutions too, but they did not work the way we configured them, whereas with Trend Micro, it was not difficult.

Apex One was good at defending endpoints against threats such as malware, ransomware, and malicious scripts. In the five to six years that I used it, I did not have a single issue. All the endpoints were protected. I did not have any outbreak or anything else. It was effective.

Apex One had advanced protection capabilities that adapted to protect against unknown and stealthy new threats. It was pretty good. In the reports, we could see the outbreaks mitigated by Trend Micro. It automatically provided an alert.

Apex One provided us with a single console for cross-layer detection and investigation, but I am not sure about threat hunting. As I understand, threat hunting is something that comes under the SIEM solution. I am not sure whether it has threat-hunting capabilities or not. I did not deal with that.

Apex One integrated well with other security products. It was good. We integrated it with our SIEM solution. It was seamless. When a threat was detected, it deployed rapid updates to endpoints. It was very critical. I could see that every two hours, definitions were getting updated.

Apex One has consistently been a good product. It consistently performed well for me. It kept getting updated for any new evolving threats and ransomware. I did not have any issues.

Apex One provides virtual patching to protect against vulnerabilities even before a patch is available for the source of the issue. Because we did not have any issues, we were not very concerned about that, but the feature was there.

What is most valuable?

Device control works well, and the anti-malware updates are also pretty good. Every two or three weeks, you get updates. The frequency of the release of new definitions is quite good. We had peace of mind.

It was easy to administer. It was easy and user-friendly. When new technicians joined, we just provided access to them. They could efficiently manage it. It was not very difficult to train them.

What needs improvement?

Trend Micro's encryption is not up to the mark. We tried their encryption product, but we did not like it. Encryption was difficult to manage.

Other than that, I do not have any input. We did not go into XDR. We were planning, but then we moved to another solution. The product is stable, and they should keep working on handling new threats.

For how long have I used the solution?

I used it for five to six years. I stopped using it three months ago.

What do I think about the stability of the solution?

It was pretty stable. We never had any problem related to stability, where it was not performing or not updating. 

What do I think about the scalability of the solution?

It is easily scalable. If an organization has 500 endpoints and they are expanding to 1,500 endpoints, the migration is not very difficult. It is easy.

How are customer service and support?

We had a support partner to support us. Whenever there was a technical issue, they helped to resolve it. I never went very deep into it because our partner used to handle the technical support service.

Which solution did I use previously and why did I switch?

We were using McAfee. We switched because the pricing of Trend Micro was competitive at the time. 

We were happy with McAfee, and we were happy with Trend Micro. We did not have any issues with either product. We did not see any reduction in viruses and malware after moving to Apex One.

How was the initial setup?

It was an on-premises solution. My team and I were involved in its deployment.

It took us about three to four months to completely implement it. We took our time. We first implemented it on some of the machines and saw the results. We then implemented it on other machines. Within one year of implementing it, we could realize its benefits.

What about the implementation team?

We work with a consultant. He supported us with any technical issues. The initial configuration and installation on a certain number of machines was done by the consultants, and later on, my team handled it. Overall, we had seven to eight people who were involved in its deployment.

For managing it, I had two resources for managing servers and different applications. They could manage Trend Micro along with them. I did not have to have a separate resource for it. The same two people could handle it along with their other responsibilities. They were responsible for monitoring, updating clients, and checking the client status. They checked how many clients were updated and troubleshooted the ones that were not updated. They looked at the compliance reports and alerts.

What's my experience with pricing, setup cost, and licensing?

Its price is competitive.

Which other solutions did I evaluate?

We did not evaluate other options because Apex One was already being used in other groups in my company. They were satisfied with it, and it also had better pricing, so we just went for it. We did not evaluate other products.

What other advice do I have?

It is pretty good. We did not have any surprises. We did not have any kind of attack. Trend Micro provided good protection. It gave us confidence.

It has a lightweight agent. The installation is not very difficult, but the partner should be competitive enough. The product is good. It does not require much maintenance, but you should have a good partner to support you. 

Overall, I would rate Apex One a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Trend Vision One Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Trend Vision One Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.