We primarily use the solution for endpoint protection. We have only used the solution for six months, however, it has already improved the security posture of our organization.
Principal Consultant at Jilit
Great for defending endpoints, reduces threats, and is easy to manage
Pros and Cons
- "Using the product as a service on the cloud has helped reduced employee workloads."
- "It would be better if it was easier to administer Apex One."
What is our primary use case?
How has it helped my organization?
The solution is good for monitoring endpoints and providing or removing access.
What is most valuable?
The automatic source updates are quite useful. The agent is installed on the machine and can provide updates to the clients.
It's an extremely convenient product.
It's great for defending endpoints against threats like malware, ransomware, and malicious scripts. The product provides good protection overall. It helps protect our endpoints against even unknown or stealthy threats. It adapts well against various threats.
Apex One detects ransomware with runtime machine-learning capabilities. This is very important for us. It's protected us well against ransomware.
The product provides a single console for cross-layer detection, threat hunting, and investigation. Having a single layer of control makes things easy. It provides complete end-to-end visibility to the entire IT security environment.
Using it makes the management of threat detection smoother. It's reduced our response times by 60% to 70%.
It has provided us with virtual patching to protect us against vulnerabilities even before a patch is available for the source of the issue. This is very useful. It's a pretty significant aspect of the product.
We've seen a reduction in viruses since moving to ApexOne. We've seen a 50% to 60% reduction in events.
Using the product as a service on the cloud has helped reduce employee workloads. It's also reduced administrative overhead. 
What needs improvement?
We'd like to have access to more learning materials to help us understand the solution better. It would be great if the company offered some core courses.
It would be better if it was easier to administer Apex One. Right now, it is moderate.
Buyer's Guide
Trend Vision One Endpoint Security
October 2025

Learn what your peers think about Trend Vision One Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,778 professionals have used our research since 2012.
For how long have I used the solution?
I've been using the solution for the last six months.
What do I think about the stability of the solution?
The solution is stable and has met our needs.
What do I think about the scalability of the solution?
We can increase capacity based on our needs. It is a scalable product.
How are customer service and support?
I haven't had any issues with technical support.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We have used Symantec, among other solutions, in the past. We read about this product and found it was better at endpoint protection.
How was the initial setup?
The initial setup process was not easy or difficult. It was moderate. You do need to have some knowledge of the solution in order to deploy it effectively.
What's my experience with pricing, setup cost, and licensing?
I don't have any insights in terms of pricing.
Which other solutions did I evaluate?
We did not evaluate other options before choosing this solution.
What other advice do I have?
I'm a customer and end-user.
We do not use the solution to integrate with other security products. We don't use any other products.
We have tried to use Trend Micro's managed XDR services in conjunction with Apex One, however, we weren't able to install an agent, so we're looking into it.
I'd rate the solution eight out of ten. I'd recommend it as a security solution.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

IT Operations Section Head at Toyota Motor Philippines Corporation
Offers quick and timely updates, and the management is simple
Pros and Cons
- "The solution offers quick and timely updates."
- "We do not have much control as we have to work with regional policies and regional support."
What is our primary use case?
We use the solution for endpoint protection.
How has it helped my organization?
Prior to this solution, we used Symantec, and we managed everything locally. When we were researching this product, we liked that it was managed based on region. We had good results following incidents and observed detection capabilities.
What is most valuable?
The pricing is very good.
The solution offers quick and timely updates. We also like that the solution is managed by the region. We're in the Asia Pacific. The management is simple and our support does not need to worry as much.
We have also been able to free up time. We can allocate that time to other tasks. We began to realize the benefits of the solution within six months of implementation.
What needs improvement?
At the moment, we have no issues with the product. However, we do not have much control as we have to work with regional policies and regional support. I'm not sure if this is an HP item or a Trend Micro program issue. Nevertheless, product-wise, we have no concerns.
Trend Micro has mentioned the potential for EDR functionality. We are excited about that. It will be good not to have a separate license for ADA.
For how long have I used the solution?
I've been working with the solution for four years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution scales well.
How are customer service and support?
We don't have any interaction with Trend Micro's technical support. We do have local support, however, our interactions with them are very minimal. We might ask questions about bugs we've found, but that's it. They respond quickly.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We also use Cisco.
In the past, we used Symantec, but we no longer use it. Once we evaluated Trend Micro, we decided to switch.
How was the initial setup?
The initial setup is very straightforward. There were no complexities. It only takes one or two minutes to deploy. We have the product in multiple locations and branches.
What about the implementation team?
Our support handled the product's initial setup. We didn't need any assistance.
What was our ROI?
While I cannot put the ROI into financial terms, in terms of operations it's quite good. We have fewer incidents and the response time is quick for virus-related issues. We can resolve events faster and we might have noted a 50% ROI.
What's my experience with pricing, setup cost, and licensing?
The product's price is fair. We get a regional discount. There are also regional maintenance costs that are not connected to Trend Micro directly. They are part of a service we have.
Which other solutions did I evaluate?
We did not evaluate other options before choosing Trend Micro.
What other advice do I have?
We use the product's latest version.
I'd rate the solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Trend Vision One Endpoint Security
October 2025

Learn what your peers think about Trend Vision One Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,778 professionals have used our research since 2012.
Sr.Network Security Engineer at MST
The valuable AI and machine learning help to mitigate threats
Pros and Cons
- "The AI and machine learning feature is the most valuable because it helps mitigate threats based on an organization's behavioral patterns."
- "Some of our customers need to add cache file signatures in Trend Micro Apex One, but it is currently not a supported feature."
What is our primary use case?
We provide Trend Micro Apex One to our customers to protect their endpoints.
How has it helped my organization?
The database engine is more efficient than other endpoint solutions and this helps protect against threats.
There are advanced protection capabilities that adapt to protect against threats, and its AI helps detect unknown threats and user attacks.
Trend Micro Apex One detects ransomware using its runtime machine learning capabilities. It can identify suspicious or infected machines and help to remediate them.
It provides a single console for crossfire detection, threat hunting, and investigation. The single console UI provides end-to-end visibility into our IT environment.
Apex One integrates efficiently with other security products. We can connect with the vendor that provides us with the API needed for the integrations.
The learning curve for Apex One is short. The steps required are easy to understand and follow.
Administering it is not difficult.
It has helped our customers by providing many features that help them scan their environments and provide recommendations to improve their security posture. These features include an intrusion prevention system, application control, and a firewall with filtering.
Trend Micro Apex One has helped our customers reduce the number of viruses and malware by 80 percent.
Trend Micro Apex One as a Service has helped reduce staff workload by providing reports that alleviate the headaches of security teams.
What is most valuable?
The AI and machine learning feature is the most valuable because it helps mitigate threats based on an organization's behavioral patterns.
What needs improvement?
Some of our customers need to add cache file signatures in Trend Micro Apex One, but it is currently not a supported feature.
Trend Micro Apex One can become the market leader by improving its signature base, patterns, security profiles, engines, and integration with multiple vendors.
For how long have I used the solution?
I have been using Trend Micro Apex One for three years.
How are customer service and support?
The technical support is slow to respond.
How would you rate customer service and support?
Neutral
How was the initial setup?
The deployment is straightforward. First, we deploy an SQL database to consolidate all of the organization's databases into a single, easy-to-manage database. We then download the Apex One Security Agent to the Apex One portal and install it on the target endpoints. Once the agent is installed, we receive the ports, IP addresses, and IIS names of the endpoints. We then install the Apex One Security Agent on the Trend Micro Apex One site and configure it to scan the agentless operating systems for integration with Active Directory.
Three people are required for the deployment.
What's my experience with pricing, setup cost, and licensing?
From what I understand the pricing is not expensive for Trend Micro Apex One.
What other advice do I have?
I would rate Trend Micro Apex One a ten out of ten.
Our customers in the oil and gas industry deploy Trend Micro Apex One across their environments.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
IT Support Officer at Alliance Expo(India)
Incorporates proactive machine learning, web application capabilities, and real-time scanning features
Pros and Cons
- "The most valuable features are web application features and real-time scans."
- "The support is slow and has room for improvement."
What is our primary use case?
We utilize Trend Micro Apex One for our endpoint security needs. This solution incorporates machine-learning capabilities that assist us in monitoring and preventing attacks.
How has it helped my organization?
Trend Micro Apex One effectively safeguards our endpoints against threats like malware and malicious scripts, provided that we accurately define our policies.
The advanced protection capabilities of Trend Micro Apex One, which adapt to safeguard against unknown and stealthy threats, are commendable. The solution scans our system and generates a repository that it can subsequently cross-reference when an unfamiliar application attempts to access or install a file on our system, thereby restricting access.
It is important for our organization that the runtime machine learning capabilities of Trend Micro Apex One can assist our organization in defending against ransomware, especially when we activate the behavior monitoring feature.
It is important that Trend Micro Apex One offers a single console for us to investigate threats.
Trend Micro Apex One is easy to learn. Additionally, there are numerous helpful training videos available online, along with a support site designed to assist with any issues.
Administering Apex One is easy through its user-friendly console.
Apex One has nearly all the features necessary to safeguard us from malicious or viral attacks. The solution incorporates proactive machine learning, web application capabilities, and real-time scanning features. Furthermore, we have the capability to install this agent on our server. Apex One encompasses a wide range of options that allow us to create policies on our server.
Apex One has helped reduce the number of viral attacks in comparison to our previous solution.
The deployment of the services endpoint in the cloud has helped to decrease our employees' workloads by 30 percent.
Apex One has reduced our administrative overhead by 30 percent.
Trend Micro's managed XDR service, in conjunction with Apex One, adds value by offering visibility into our environment.
What is most valuable?
The most valuable features are web application features and real-time scans.
What needs improvement?
The support is slow and has room for improvement.
For how long have I used the solution?
I have been using Trend Micro Apex One for almost two years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
Trend Micro Apex One is scalable.
How are customer service and support?
The technical support is not consistent and can take time to resolve our issues.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Previously we used Symantec Endpoint Security and switched to Trend Micro Apex One because we were not receiving sufficient support from Symantec Endpoint Security after its acquisition by Broadcom.
What about the implementation team?
The implementation was completed through a third-party partner.
Which other solutions did I evaluate?
We evaluated CrowdStrike and two other solutions.
What other advice do I have?
I would rate Trend Micro Apex One eight out of ten.
I recommend Trend Micro Apex One for endpoint security.
I have learned that there are features that assist administrators in granting access to specific servers by adding a MAC address and creating a policy.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT analyst at a tech services company with 5,001-10,000 employees
Fairly priced with good detection capabilities but needs better integrations
Pros and Cons
- "We've been able to integrate the solution with other security products."
- "They need to integrate the DLP with the EDR."
What is our primary use case?
There are many use cases. For example, it would depend on the user's requirements. It's mostly for security.
How has it helped my organization?
The detection of viruses has been good. The ability to automate has been useful.
What is most valuable?
The security is very good. It's helpful for catching viruses.
We are satisfied with the protection it provides. It protects endpoints against malware, ransomware, and malicious scripts.
It helps us find new stealthy threats. It can find new viruses and the latest threats before they can do damage. They can update sometimes twice a day, depending on the virus or malicious activity that is happening.
The product can detect ransomware and has runtime machine-learning capabilities.
It provides a single console for detection, threat hunting, and investigations. It's very handy and helps us optimize.
We get end-to-end visibility for our entire security environment. We've been able to reduce our response time thanks to this capability. We've reduced response time by about 30%.
We've been able to integrate the solution with other security products.
When we've had detection in the sandbox, we're able to deploy rapid updates to endpoints.
It's an easy solution to learn. It's also very easy to administer.
The service's endpoint deployment in the cloud helped reduce our staff workload by 20%.
What needs improvement?
There needs to be more integration with third parties. They need to integrate the DLP with the EDR.
For how long have I used the solution?
I've been using the solution for four years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
We have about 6,000 or more users using the product in our organization.
The solution can scale.
How are customer service and support?
We have sent requests for support. They are okay. They need to improve the response time.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We previously used CrowdStrike. CrowdStrike is EDR/XDR. CrowdStrike has a very good interface. Trend Micro has two different consoles for XDR and EDR, whereas, with CrowdStrike, it's all one console.
How was the initial setup?
The initial deployment was straightforward. It took about two months to deploy.
We have the solution deployed in multiple areas.
It does not require any maintenance. You just need to make sure it is up to date.
What was our ROI?
We have witnessed an ROI. It's difficult to define, however. It may be around 30%.
What's my experience with pricing, setup cost, and licensing?
It is a fairly priced product.
What other advice do I have?
We're a customer.
We use ApexOne as a service.
I'd rate the solution seven out of ten overall.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Unit Head Infrastructure at First Woman Bank Limited
You can scan and control data leakage on the user system level
Pros and Cons
- "I like Apex One's DLP capabilities. You can scan and control data leakage on the user system level. Our previous solution would look at things from the user desktop level, and you had to have an agent deployed to collect that. The solution offers different levels of protection that you can invest in."
- "Apex One could improve endpoint patching. For example, Kaspersky can download Microsoft updates and install them. Having that feature in the cloud application would help a lot."
What is our primary use case?
We're using Apex One for data protection. It's an excellent solution because of its machine learning and other features.
How has it helped my organization?
Apex One delivers some components we use that aren't available in other solutions. We've seen a reduction in viruses and malware since switching to Apex One. I would estimate that the number of incidents has been reduced by about 25 percent.
We use Apex One as a service, with a few licenses in the cloud. When it's deployed on-prem, you need to maintain a physical site and deploy it within the environment. It's easier to manage on the cloud. I had no problems implementing policies on the application. It reduced the workload by about 50 percent. It saves some money because you do not need to maintain internal infrastructure. It can reduce your spending on Cisco hardware.
What is most valuable?
I like Apex One's DLP capabilities. You can scan and control data leakage on the user system level. Our previous solution would look at things from the user desktop level, and you had to have an agent deployed to collect that. The solution offers different levels of protection that you can invest in.
For example, you can implement Deep Security, which provides more advanced protection for your assets. If you are working in an industry like finance or health care, you need to secure critical user data on the servers. Apex One's ML-driven ransomware protection capabilities are critical these days.
Apex One provides a central server for monitoring. You can monitor activities, issues, and compliance. From the dashboard, you can see the number of systems experiencing alerts or find other system information. Having a single console for monitoring is essential because it's difficult to monitor on-premise systems one by one. I have integrated Apex One with QRadar.
The ease of use varies depending on the person, but you can usually learn how to do it by going to the Internet to find out how. I wasn't familiar with the solution when I started, but I could figure it out by using Google.
What needs improvement?
Apex One could improve endpoint patching. For example, Kaspersky can download Microsoft updates and install them. Having that feature in the cloud application would help a lot.
For how long have I used the solution?
I have used Trend Micro ApexOne for three years.
 
What do I think about the stability of the solution?
Apex One is stable.
What do I think about the scalability of the solution?
The SaaS version of Apex One is scalable and can increase with demand if you have the licenses. If you're using the on-prem solution, you may need to purchase some additional hardware sources.
How are customer service and support?
I hardly use Trend Micro's technical support because I haven't faced any major issues. When we were using another solution, we had some challenges with support. Trend Micro is a little more responsive.
Which solution did I use previously and why did I switch?
We were previously using Symantec antivirus but switched to Apex One because we were looking for a solution that also offered DLP. Symantec has limited DLP capabilities. With Apex One, you can also implement the DLP tool at the client level as well as the endpoint.
How was the initial setup?
Deploying Apex One was reasonably straightforward and took almost a month because we had to deploy it across multiple locations. Three or four engineers are enough to handle the deployment if you have any kind of organizational access and data purposes.
First, we had to identify and prioritize our assets. We did some testing on the low-level assets to analyze the solution's impact and adjust the policies. Some things might be inappropriately blocked. We deploy for a limited number of applications first to ensure they're running smoothly. After we install the antivirus, our full schedule is used for the other applications or on servers and production only.
What's my experience with pricing, setup cost, and licensing?
Apex One is a bit expensive, but the additional AWS costs are limited. It's competitive compared to other solutions in the market.  It's a good price for the functionality that it provides.
Which other solutions did I evaluate?
We evaluated Kaspersky and CrowdStrike. The other solutions were too expensive.
What other advice do I have?
I rate Trend Micro Apex One eight out of 10. I would recommend it.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
GOV-CA Data Center Manager at Ministry of Finance of Egypt
Helps protect our environment against threats, includes many features, and has good support
Pros and Cons
- "The number of accessories included is the most valuable feature."
- "The EDR feature is difficult to use and could be made more user-friendly."
What is our primary use case?
We utilize Trend Micro Apex One as our antivirus protection.
How has it helped my organization?
Trend Micro Apex One has assisted us in safeguarding our data.
Trend Micro Apex One has helped improve our organization's performance by preventing attacks. We noticed the benefits during the testing phase.
What is most valuable?
The number of accessories included is the most valuable feature.
What needs improvement?
The EDR feature is difficult to use and could be made more user-friendly.
I would appreciate the inclusion of malware and zero-day attack features in a future release of the solution.
For how long have I used the solution?
I have been using Trend Micro Apex One for five years.
What do I think about the stability of the solution?
Trend Micro Apex One is stable.
What do I think about the scalability of the solution?
Trend Micro Apex One is scalable. We have 50 people in our organization that are protected by the solution.
How are customer service and support?
The technical support is quick to resolve our issues.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used to employ McAfee, but we transitioned our systems and subsequently switched to Trend Micro Apex One.
What about the implementation team?
The implementation was completed in-house by our system integrator.
What's my experience with pricing, setup cost, and licensing?
Currently, Trend Micro Apex One's price is good and there are no extra costs attached.
Which other solutions did I evaluate?
We evaluated both Kaspersky and Avira, both of which are good solutions. However, we did not use them for our system. Trend Micro Apex One received a higher rating in our evaluations.
What other advice do I have?
I rate Trend Micro Apex One nine out of ten.
We employ four engineers to maintain the solution. Trend Micro Apex One is deployed in one central location.
I recommend Trend Micro Apex One to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Senior Manager at Airtel
Quick response times, effective detection module, and secure
Pros and Cons
- "The most valuable feature of Trend Micro Apex One is the response time and detection module."
- "The solution could improve the Linux XDR functionality. It is not mature. There could be some improvement in the area of the use cases. For example, improvement is needed in OTN."
What is our primary use case?
I am supporting many clients with this solution. Each of my clients is using a different version based on their requirements.
How has it helped my organization?
Trend Micro Apex One is used for security for our endpoints, such as Microsoft Windows and mobile devices.
What is most valuable?
The most valuable feature of Trend Micro Apex One is the response time and detection module.
What needs improvement?
The solution could improve the Linux XDR functionality. It is not mature. There could be some improvement in the area of the use cases. For example, improvement is needed in OTN. 
There are times when the solution reboots during the installation that could be minimized or improved.
For how long have I used the solution?
I have been using Trend Micro Apex One for approximately four years.
What do I think about the stability of the solution?
The solution can be unstable depending on what version is being used.
I rate the stability of Trend Micro Apex One a seven out of ten.
What do I think about the scalability of the solution?
We have over 25,000 users using this solution and approximately four clients.
The solution is scalable.
I rate the scalability of Trend Micro Apex One an eight out of ten.
How are customer service and support?
The support from Trend Micro Apex One is helpful. However, they only provide documents for XDR multiple integrations that could be improved. We had to search for more information ourselves.
I rate the support of Trend Micro Apex One an eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of Trend Micro Apex One is simple if it is a fresh installation and can take only minutes. However, if there are other solutions set up prior it will take more time.
What about the implementation team?
There are use cases that require assistance to implement the solution.
What other advice do I have?
I have approximately five people for the maintenance of the solution.
I rate Trend Micro Apex One an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.

Buyer's Guide
Download our free Trend Vision One Endpoint Security Report and get advice and tips from experienced pros
        sharing their opinions. 
Updated: October 2025
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