There are many use cases. For example, it would depend on the user's requirements. It's mostly for security.
IT analyst at a tech services company with 5,001-10,000 employees
Fairly priced with good detection capabilities but needs better integrations
Pros and Cons
- "We've been able to integrate the solution with other security products."
- "They need to integrate the DLP with the EDR."
What is our primary use case?
How has it helped my organization?
The detection of viruses has been good. The ability to automate has been useful.
What is most valuable?
The security is very good. It's helpful for catching viruses.
We are satisfied with the protection it provides. It protects endpoints against malware, ransomware, and malicious scripts.
It helps us find new stealthy threats. It can find new viruses and the latest threats before they can do damage. They can update sometimes twice a day, depending on the virus or malicious activity that is happening.
The product can detect ransomware and has runtime machine-learning capabilities.
It provides a single console for detection, threat hunting, and investigations. It's very handy and helps us optimize.
We get end-to-end visibility for our entire security environment. We've been able to reduce our response time thanks to this capability. We've reduced response time by about 30%.
We've been able to integrate the solution with other security products.
When we've had detection in the sandbox, we're able to deploy rapid updates to endpoints.
It's an easy solution to learn. It's also very easy to administer.
The service's endpoint deployment in the cloud helped reduce our staff workload by 20%.
What needs improvement?
There needs to be more integration with third parties. They need to integrate the DLP with the EDR.
Buyer's Guide
Trend Vision One Endpoint Security
March 2025

Learn what your peers think about Trend Vision One Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,040 professionals have used our research since 2012.
For how long have I used the solution?
I've been using the solution for four years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
We have about 6,000 or more users using the product in our organization.
The solution can scale.
How are customer service and support?
We have sent requests for support. They are okay. They need to improve the response time.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We previously used CrowdStrike. CrowdStrike is EDR/XDR. CrowdStrike has a very good interface. Trend Micro has two different consoles for XDR and EDR, whereas, with CrowdStrike, it's all one console.
How was the initial setup?
The initial deployment was straightforward. It took about two months to deploy.
We have the solution deployed in multiple areas.
It does not require any maintenance. You just need to make sure it is up to date.
What was our ROI?
We have witnessed an ROI. It's difficult to define, however. It may be around 30%.
What's my experience with pricing, setup cost, and licensing?
It is a fairly priced product.
What other advice do I have?
We're a customer.
We use ApexOne as a service.
I'd rate the solution seven out of ten overall.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.

Head of Information Technology at a manufacturing company with 201-500 employees
Works very well, has a reasonable price, and is easy to learn and manage
Pros and Cons
- "It is easy to learn. In just two or three hours, our system administrator could learn how to use it. It is easy to integrate and easy to manage."
- "One of our firewalls once detected a threat, but Apex One did not detect it."
What is our primary use case?
We use it for endpoint protection. We are using its latest version.
How has it helped my organization?
I did not get too much bad feedback from the employees and the users in the company. That is the main benefit for me.
It reduces administrative overhead. Along with our mail security solution, there is a 40% or 50% reduction.
What is most valuable?
Based on the feedback from the consumers or the parties that are working in the company, I did not get much bad feedback. Nobody said that it is not working or they are not able to work. They can run their programs as usual while Apex One is retrieving data or scanning their computers or laptops. It also catches any malicious activities or spyware easily. Apex One provides good defense against threats such as malware, ransomware, and malicious scripts. I would rate it a four out of five for its protection capabilities.
It is easy to learn. In just two or three hours, our system administrator could learn how to use it. It is easy to integrate and easy to manage.
What needs improvement?
One of our firewalls once detected a threat, but Apex One did not detect it.
We escalated some thing to our consultant, and it is still not resolved. I asked my administrator about it, and he said that they are working on it. I did not follow up too much because it was not a very complex issue. Only one of two users had this problem, but it did not disturb their operations. There was an error message on their systems, and when they clicked okay, it got closed. They did not face this problem all the time. It happened only in some cases, but we could not find the reason.
For how long have I used the solution?
I have been using this solution for two years.
What do I think about the stability of the solution?
It is stable. I would rate it a nine out of ten in terms of stability.
What do I think about the scalability of the solution?
It is scalable. We have about 100 users using the solution. I would rate it a ten out of ten in terms of scalability.
Which solution did I use previously and why did I switch?
We were using another solution for endpoint protection. I do not remember its name, but we switched to Trend Micro within two or three months of my joining this organization.
The most important reason for switching was that the other solution did not have an EDR solution. The price was also more than the Apex One and EDR altogether. We also saw some malware problems, and some of the users also had issues with using their computers. They could not even move the mouse, whereas Apex One does not impact their work. It works in the background.
How was the initial setup?
We had a consultant for the installation. He logged into our system and installed it. It took two days, which also included training.
It does not require much maintenance. It just works, and our system administrator does not have to work much on it. He uses it only if there is any issue. Otherwise, he does not touch it.
What's my experience with pricing, setup cost, and licensing?
Its price is reasonable compared to other solutions.
Which other solutions did I evaluate?
We considered other solutions. We did not do a PoC, but I asked the IT managers at my previous company for their opinion. In the end, we went for Trend Micro Apex One.
What other advice do I have?
I would recommend Trend Micro Apex One to others. It works well. You can just install it and then forget it.
We have not yet integrated it with other products. I have a cloud EDR solution, but it is still not in production. I have the license, but I have not used it yet.
I would rate Trend Micro Apex One a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Trend Vision One Endpoint Security
March 2025

Learn what your peers think about Trend Vision One Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,040 professionals have used our research since 2012.
Information Security Specialist at a tech services company with 51-200 employees
It has multiple modules that improve threat prevention across hundreds of networks
Pros and Cons
- "Apex One is effective at catching malicious activity. It has multiple modules that improve threat prevention across hundreds of networks."
- "Apex One uses a lot of RAM and other physical resources, and I also don't like the web interface."
What is our primary use case?
We use Apex One to identify and resolve malicious activity.
What is most valuable?
Apex One is effective at catching malicious activity. It has multiple modules that improve threat prevention across hundreds of networks. It's successful against malware and ransomware attacks. The solution has advanced capabilities like behavior modeling that help it deal with unknown threats. It's easy to use and learn.
We can integrate Apex One with our ITSM solution, and it integrates seamlessly with other Trend Micro products. Apex One detects malicious activity and can feed information into the Apex Central console or any product. The detectors, data analyzers, and other email gateways are integrated.
What needs improvement?
Apex One uses a lot of RAM and other physical resources, and I also don't like the web interface.
For how long have I used the solution?
I have used Apex One for about three years.
What do I think about the stability of the solution?
Apex One is generally stable, but it consumes too many resources.
Which solution did I use previously and why did I switch?
We haven't used other vendors for our EDR console, but we have used traditional endpoint protection solutions like McAfee and Symantec.
How was the initial setup?
Apex One was deployed before I joined the company. It requires some maintenance. Trend Micro's support providers contact me monthly about our problems. For example, when we upgrade the Apex One web version, we need to upgrade the Microsoft version. That's the problem for me in our business network.
What's my experience with pricing, setup cost, and licensing?
Apex One is inexpensive compared to other solutions that are available in our country.
What other advice do I have?
I rate Trend Micro Apex One seven out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Systems manager at Aluminios Cortizo
Easy to use but there are issues with the behavior filtering
Pros and Cons
- "It's easy to use and used to be a very good solution."
- "There is room for improvement in the behavior filtering and control of Trend Micro."
What is our primary use case?
We use it for many use cases, such as servers, clients, laptops, end-users, servers, and endpoints.
What is most valuable?
It's easy to use and used to be a very good solution a few months ago. However, we recently did an intrusion test, which didn't work as expected. So now we're very disappointed with it.
What needs improvement?
There is room for improvement in the behavior filtering and control of Trend Micro. Currently, this feature is not functioning correctly, which is evident in the behavioral backset basset on signatures like visors, but the behavior filtering is not working properly and needs to be improved.
For how long have I used the solution?
I have been using this solution for five years now.
What do I think about the stability of the solution?
There are no issues in performance. It is a stable solution, and I would rate the stability a seven out of ten.
What do I think about the scalability of the solution?
It is a scalable solution, and I would rate it a seven out of ten.
How are customer service and support?
The customer service team is very good. It is very responsive and knowledgeable.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is very easy. The deployment was very fast.
What about the implementation team?
You do not need an expert to set up the solution, and you can deploy it yourself.
What's my experience with pricing, setup cost, and licensing?
We use a yearly subscription, and it is expensive.
What other advice do I have?
Overall, I would rate the solution a seven out of ten. There are some issues with the behavior filtering functionality.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Security Consultant at Mahle
Great security for servers; ROI on protection of servers
Pros and Cons
- "The features I found most valuable in this solution are the micro apps. I also value the dashboard that offers better visibility and helps protect machines from attacks."
- "The solution could be improved by providing better training to the vendors."
What is our primary use case?
Our primary use case for this solution is better security for servers.
How has it helped my organization?
The way that this solution has helped my organization is by protecting our devices from known and unknown malware.
What is most valuable?
The features I found most valuable in this solution are the micro apps. I also value the dashboard that offers better visibility and helps protect machines from attacks.
What needs improvement?
The solution could be improved by providing better training to the vendors. In the next release, I'd like to see client alerts.
For how long have I used the solution?
I have been using this solution for more than two years.
What do I think about the stability of the solution?
I would rate the stability of this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.
What do I think about the scalability of the solution?
I would rate the scalability of this solution a seven, on a scale from one to 10, with one being the worst and 10 being the best. There are two people using this solution in our organization.
How are customer service and support?
I would rate the technical support of this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.
How would you rate customer service and support?
Positive
How was the initial setup?
I would say that the initial setup was a little bit complex.
What about the implementation team?
We deployed with an in-house team.
What was our ROI?
We have seen ROI with this solution because our servers are very critical to our operation. They house very important data and protecting that data is valuable.
What other advice do I have?
Overall, I would rate this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Administrator at TGTC
Beneficial machine learning and good vendor support
Pros and Cons
- "The most valuable features of Trend Micro Apex One are it has its own machine learning and it is quite fast, compared with the other solutions. When you're comparing the other solutions, each has pros and cons, you cannot claim one is 100 percent suitable for you. None of the solutions dominate in all areas."
- "We had some problems with Trend Micro Apex One doing the updates and patches. Some of the other vendor's support has said that Trend Micro Apex One receives database signatures updates too late."
What is our primary use case?
We use Trend Micro Apex One on our systems and servers for endpoint protection.
What is most valuable?
The most valuable features of Trend Micro Apex One are it has its own machine learning and it is quite fast, compared with the other solutions. When you're comparing the other solutions, each has pros and cons, you cannot claim one is 100 percent suitable for you. None of the solutions dominate in all areas.
What needs improvement?
We had some problems with Trend Micro Apex One doing the updates and patches. Some of the other vendor's support has said that Trend Micro Apex One receives database signatures updates too late.
Trend Micro Apex One consumes a bit more resources of your PCs than we would like to have consumed. We do not scan during busy hours of the network because it slows down my data network. What we have done is, we have kept everything after business hours. We have a scheduled scanning in our networks.
I have two operating systems running on my computer and when I start scanning Trend Micro Apex One consumes too many resources, such as processor power. For example, when you are in business hours and the scanning starts, your other operations in software, such as Excel, will have the performance slow down. Overall his solution is good.
I have worked with other solutions, such as Kaspersky, and it consumes approximately 35 to 40 percent of the maximum resources and Trend Micro Apex One consumes approximately 40 percent of the resources. The best thing is the delegation gene of this Trend Micro is amazing.
For how long have I used the solution?
I have used Trend Micro Apex One within the last 12 months.
What do I think about the stability of the solution?
The stability of Trend Micro Apex One depends on how you use it. Additionally, the strength of the data connectivity from one branch to another matter. If your main server is on-premises, the solution's updates and patches should be sent from over the network. For example, if you have a data network, ERP, and internal intranet servers or data connectivity when the server sends the package the bandwidth is important. The bandwidth is something you have to consider with the cloud solution you have. If it is on-premises, your data will be updated quickly.
How are customer service and support?
We have not needed to contact the support from Trend Micro Apex One. We have a support vendor that has certified engineers. The access to our servers is with our support vendors. We do not need to log into our server often because we have installed a thread on this server. If the server is disrupted, it loses connectivity or shut down for some reason, we receive a thread through email, MMS, or network monitoring system we have. We can have alerts from there. If we have any modification required, we call up the support team or support vendor and they will send an email. Once they're done, they will ask us to check if what they did resolve our issues.
Which solution did I use previously and why did I switch?
I have previously used other solutions, such as Kaspersky Endpoint.
Trend Micro Apex One and Kaspersky Endpoint are close to being the same solution. I would rate Kaspersky Endpoint higher than Trend Micro Apex One.
The drawback with Kaspersky Endpoint is if the computer systems are out of the network for a long time and the system comes back online, it takes a long time to synchronize and to receive updates. It updates, but it updates very slow, regardless, of whatever internal bandwidth you have. Even if you have changed the source from the on-premises server to the Kaspersky website to the Kaspersky cloud, it takes time. In Kaspersky Endpoint, some of the hash files are hard to find.
The most valuable feature of Kaspersky is, the moment you install the Net Agent, it immediately starts the inventory. This happens regardless of whether you have a system in your domain or non-domain, it scans your network fully.
How was the initial setup?
We only prepare the servers with Trend Micro Apex One for the customers. We give them VPN access with one server and their team is working on it to maintain it. However, we are receiving monitor reports from the solution.
What about the implementation team?
The solution is completely monitored and maintained by our third-party solution provider.
What other advice do I have?
I am looking to upgrade Trend Micro Apex One to another solution. Both Kaspersky and SentinelOne, are under my budget and I am planning to move to one of them soon.
We are looking for a change because I have Windows 7 which is considered a legacy OS. It has been made completely obsolete by Microsoft. We're planning to update our machine to Windows 11 and then we will think of changing the Trend Micro Apex One. I have not found a good deal or sales, I would stick with Trend Micro Apex One because I have never faced any problem. Whatever I want, this solution has. I cannot give you any negative feedback. We are using two threat protection solutions. We have different locations and they are in different countries. In some countries, we are using Kaspersky and Trend Micro Apex One, and they both are on the same platform.
We have not purchased the EDR module for Trend Micro Apex One, we use the basic endpoint. At this moment I'm looking for the EDR option, endpoint detection response, and the rollback. Trend Micro Apex One Apex One doesn't have the rollback feature.
I rate Trend Micro Apex One an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Infrastructure and Security Lead at Vedanta
Reasonably priced, good anti-malware, stable, and scalable
Pros and Cons
- "Along with the anti-malware, it has a built-in device control and DLP."
- "It should have a single agent as competitors are offering."
What is most valuable?
It's a good product. The software is good.
We have not been faced with any issues as far as antivirus, or anti-malware is concerned.
Along with the anti-malware, it has a built-in device control and DLP. We have been using that and found it to be very useful.
Previously, we were using OfficeScan and now it is Apex Central. The Smart Scan feature and the update frequency have improved. The antivirus updates used to be once or twice a day, now it's in real-time. Every two hours there is a new definition or there is a new pack, which is a good thing.
We also like that it has Advanced Threat Protection because it is a good feature.
What needs improvement?
The driving force behind Trend Micro is not wanting two different agents on the same machine. If the cloud proxy could be on the same agent, it would increase our footprint on the client machine. Instead of running two agents, we think it would be better to run a single one.
The only concern that I have is with Trend Micro not having Cloud Proxy integrated into the same agent and the same console.
They have two different products, Cloud Proxy, and Anti-malware with DLP, which the only reason we are considering replacing it.
It should have a single agent, as competitors are offering.
For how long have I used the solution?
We have been using Trend Micro Apex One for four and a half years.
Presently, the version we are using is Apex Central.
What do I think about the stability of the solution?
This product is quite stable.
What do I think about the scalability of the solution?
Trend Micro Apex One is very much scalable.
We have 1,000 licenses.
Which solution did I use previously and why did I switch?
Before Trend Micro, we were using McAfee.
We switched because of the price difference. There is a huge price difference between Trend Micro and McAfee.
What about the implementation team?
Our local partners deployed this solution.
What's my experience with pricing, setup cost, and licensing?
We are not required to buy new licenses. The existing licenses will expire and we have to renew the license.
The issue is that we have requested a web proxy, cloud proxy feature, but the cloud proxy, with Trend Micro, has a different console, it's a different agent.
But I understand other competitors like CrowdStrike and Sophos, have a single agent for anti-malware that includes the DLP, the device control, and the cloud proxy.
The price for Trend Micro is reasonable.
Which other solutions did I evaluate?
Because it is time for renewal, I have been evaluating other solutions to see if I should stay with Trend Micro or if I should replace it. We are evaluating products such as Crowdstrike, Sophos, and Cloud Proxy, but the prices are quite high.
What other advice do I have?
The product is very good. It's stable, and if you are not looking for a cloud based proxy then you should go for Trend Micro. The pricing is very good, but Cloud proxy pricing is very high.
I would rate Trend Micro Apex One a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Enterprise Architect at a healthcare company with 5,001-10,000 employees
Good endpoint protection and reliable but with no real areas for improvement
Pros and Cons
- "The solution can scale."
- "I can't think of any specific areas that need improvement."
What is our primary use case?
It's used as antivirus protection on the endpoints.
What is most valuable?
The initial setup is straightforward.
It's stable and reliable.
The solution can scale.
What needs improvement?
I can't think of any specific areas that need improvement.
For how long have I used the solution?
I've been using the solution for a couple of years.
What do I think about the stability of the solution?
The solution has been stable and reliable. The performance is good. there are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
It is a scalable solution. If you need to expand it, you can.
We have around 10,000 users on the solution at this time.
How are customer service and support?
I'm not sure if our team has ever used technical support. I've never contacted them directly.
Which solution did I use previously and why did I switch?
Trend Micro's been in our company for quite some time. Apex, under the new name, is the latest. Before that, it was OfficeScan, which was Trend Micro as well. We've likely used Trend Micro for a decade.
How was the initial setup?
It's an easy product to set up, from my understanding. I don't recall discussing any complexities during implementation. The deployment likely took less than a month. It doesn't take too long.
At this point in time, just a couple of engineers are needed to manage the solution.
What about the implementation team?
Our team handled the setup process. We did not use an integrator or reseller.
What was our ROI?
We've likely experienced an ROI while using the solution.
What's my experience with pricing, setup cost, and licensing?
I'm not familiar with the licensing costs. They are a part of our enterprise agreement.
What other advice do I have?
I'm not sure which version I'm using at the moment. I don't directly manage the solution at the moment.
Potential new users need to evaluate their licensing cost and the solution, whether it checks all the boxes and has all the features they need.
I'd rate the solution seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Buyer's Guide
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Updated: March 2025
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