Trend Vision One Endpoint Security Reviews

I am using Apex One as a SOC analyst. I solve problems and open tickets if Trend Micro doesn't block, remedy, or quarantine threats. We don't deploy it. The Apex Trend Micro team deploys it at the customer's company, and we use it.

We use Apex One for things like URL and domain blocking, as well as detecting and blocking malicious files. We typically use the DLP solution, too. We can make groups and set policies that we push out. For example, we can set a policy for who is allowed to use a USB and who can use Zoom or any other software. 

I like Apex One's DLP and EDR features. The DLP is a good solution because it allows you to push policies. Source detection is another one. It automatically detects malicious IPs, domains, and URLs. Most of the time, it works automatically, but sometimes it doesn't quarantine or block, so we have to perform remediation manually and delete the file or application through PowerShell.

ApexOne has many advanced protection capabilities that help guard against new and unknown threats. It's critical because zero-day threats and ransomware have the most potential to destroy an organization. 

It's easy to use. Its GUI is so basic, and you can easily understand what is there or what is not. The interface is old-fashioned, but it's a good product. It's easy to administer, but I don't have the privileges to use it as an administrator.

Apex One could use some updates to its UI, threat modeling, and insights. I would like to see better integration with helpdesk platforms and more AI-driven features. It has some machine learning EDR capabilities, but they're not quite up to the level of some other solutions. 

I've been using Trend Micro products for the past year, including Apex One and Vision One. 

Apex One runs smoothly. I've never had any issues. 

Apex One is easy to scale. 

I also work with SentinelOne and CrowdStrike, which I regard as the most advanced solutions. Apex One's GUI is way too old school and their R&D is behind. Apex One has most of the features, but it's lacking some things that are necessary in today's landscape. 

SentinelOne is the clear winner out of these three because it offers end-to-end protection against anything malicious. If it's a Mac endpoint, SentinelOne can end the process through launch. SentinelOne also offers a more in-depth EDR analysis than Apex One. 

Trend Micro Vision One has a different feature set because Vision One is an XDR, but Apex One is an EDR. In my use case, Apex One is too old school compared to Vision One, which has more capabilities and advanced features. 

I wasn't involved in the deployment. The client deployed Apex One, and I use it in my capacity as a SOC analyst. It doesn't require any maintenance from our side. I am using it remotely. However, the client may need to update agents and things like that.

I rate Trend Micro Apex One eight out of 10. 

We are using Trend Micro Apex One for security.

Trend Micro Apex One is good at detecting zero-day threats. When the solution was in operation I did not notice any system performance problems. Upgrades of the solution were simple to do and there are plenty of features.

Trend Micro Apex One can be at times heavy on resources, but I did not notice any difference as an end-user.

If certain alerts could be translated into day-to-day English with some action plans, a few points, what to do, and how to do it, that would help me personally as IT Manager. They have some recommendations regarding the vulnerability of the endpoint. They take you to some very technical information and if you are not a security engineer or security-trained you might not understand what they're talking about. We are a small company and it would benefit if things were explained better, we cannot afford a dedicated Trend Micro Apex One engineer.

I have been using Trend Micro Apex One for approximately eight years.

The solution has been stable. We have not had any problems with ransomware or anything else.

We are a small company and I am not sure how scalable it is. It has worked fine in our usage.

We have approximately 200 endpoints.

I have not contacted the support from Trend Micro. 

We have used other solutions in the past, such as Kaspersky, but we currently are migrating to a Microsoft solution. Since we use many Microsoft solutions and wanted to consolidate the organization it seemed like the natural thing to do to move from Trend Micro Apex One to Microsoft.

The installation of Trend Micro Apex One is straightforward. Once we added the endpoints to the console the installation was not problematic in any way.

I would rate the migration and implementation of Trend Micro Apex One a five out of five.

We receive weekly maintenance reports. If we receive any report of something causing issues for us here in the IT department, we look into the issue, but I do not remember the last time we had any alerts.

The pricing of Trend Micro Apex One was reasonable. There is a license required to use the solution and we have upgraded the solution to include some additional features, such as XDR.

When evaluating Trend Micro Apex One and Microsoft Defender I didn't find any major differences. The benefit of Microsoft Defender is it is well integrated with Azure, Intune, and other Microsoft solutions. Trend Micro is not as straightforward where everything is in place.

I didn't have any hands-on experience with another system to compare the metrics too. However, I have found the solution to work well.

Trend Micro Apex One gives you a lot of features. You will make good use of it if you have somebody who can attend to the dashboards and do deep security scans. In larger organizations, you would have somebody dedicated and well-trained to oversee the solution. It is important and an advantage to have somebody well-trained and who can receive the value from the information they are able to provide. Otherwise, it will be similar to what we are doing. The solution is sitting on the endpoint, and we are happy that we are not being infected. 

I rate Trend Micro Apex One an eight out of ten.

My primary use case is for end-point protection such as anti-virus, anti-malware, etc. 

The benefit for the organization is that we're getting secured.

One of the advantages for me is that it is very easy to use. Moreover, it's cloud-based, so we're not managing any local hardware here. This means it's always updated.

In future releases, I would like to see more advanced protection.

Trend Micro Apex One could improve advanced threat protection or include more in-depth endpoint protection.

I have been using Trend Micro Apex One for three years. I am currently using the latest version. 

I would rate it an eight for stability.

We have around 700 users from all departments, including front-end, back-end, and executive offices.

I would rate it an eight out of ten because you can easily add licenses to scale it up.

The customer service and support are very responsive.

Positive

The initial setup is easy. You just need to install the agent, which usually takes a couple of minutes. Moreover, maintenance is not required because the product automatically updates to the cloud.

What you get for the license, you get it. If you want to get another product, then you have to get another license for that. That's how they do it.

I would rate the solution an eight out of ten because there's still room for improvement.

There are many use cases. For example, it would depend on the user's requirements. It's mostly for security.

The detection of viruses has been good. The ability to automate has been useful.

The security is very good. It's helpful for catching viruses. 

We are satisfied with the protection it provides. It protects endpoints against malware, ransomware, and malicious scripts.

It helps us find new stealthy threats. It can find new viruses and the latest threats before they can do damage. They can update sometimes twice a day, depending on the virus or malicious activity that is happening.

The product can detect ransomware and has runtime machine-learning capabilities.

It provides a single console for detection, threat hunting, and investigations. It's very handy and helps us optimize.

We get end-to-end visibility for our entire security environment. We've been able to reduce our response time thanks to this capability. We've reduced response time by about 30%.

We've been able to integrate the solution with other security products. 

When we've had detection in the sandbox, we're able to deploy rapid updates to endpoints.

It's an easy solution to learn. It's also very easy to administer. 

The service's endpoint deployment in the cloud helped reduce our staff workload by 20%.

There needs to be more integration with third parties. They need to integrate the DLP with the EDR.

I've been using the solution for four years. 

The solution is stable.

We have about 6,000 or more users using the product in our organization. 

The solution can scale. 

We have sent requests for support. They are okay. They need to improve the response time. 

Neutral

We previously used CrowdStrike. CrowdStrike is EDR/XDR. CrowdStrike has a very good interface. Trend Micro has two different consoles for XDR and EDR, whereas, with CrowdStrike, it's all one console. 

The initial deployment was straightforward. It took about two months to deploy.

We have the solution deployed in multiple areas.

It does not require any maintenance. You just need to make sure it is up to date.

We have witnessed an ROI. It's difficult to define, however. It may be around 30%.

It is a fairly priced product.

We're a customer.

We use ApexOne as a service.

I'd rate the solution seven out of ten overall. 

We use it for endpoint protection. We are using its latest version.

I did not get too much bad feedback from the employees and the users in the company. That is the main benefit for me. 

It reduces administrative overhead. Along with our mail security solution, there is a 40% or 50% reduction.

Based on the feedback from the consumers or the parties that are working in the company, I did not get much bad feedback. Nobody said that it is not working or they are not able to work. They can run their programs as usual while Apex One is retrieving data or scanning their computers or laptops. It also catches any malicious activities or spyware easily. Apex One provides good defense against threats such as malware, ransomware, and malicious scripts. I would rate it a four out of five for its protection capabilities. 

It is easy to learn. In just two or three hours, our system administrator could learn how to use it. It is easy to integrate and easy to manage.

One of our firewalls once detected a threat, but Apex One did not detect it. 

We escalated some thing to our consultant, and it is still not resolved. I asked my administrator about it, and he said that they are working on it. I did not follow up too much because it was not a very complex issue. Only one of two users had this problem, but it did not disturb their operations. There was an error message on their systems, and when they clicked okay, it got closed. They did not face this problem all the time. It happened only in some cases, but we could not find the reason.

I have been using this solution for two years.

It is stable. I would rate it a nine out of ten in terms of stability.

It is scalable. We have about 100 users using the solution. I would rate it a ten out of ten in terms of scalability.

We were using another solution for endpoint protection. I do not remember its name, but we switched to Trend Micro within two or three months of my joining this organization.

The most important reason for switching was that the other solution did not have an EDR solution. The price was also more than the Apex One and EDR altogether. We also saw some malware problems, and some of the users also had issues with using their computers. They could not even move the mouse, whereas Apex One does not impact their work. It works in the background.

We had a consultant for the installation. He logged into our system and installed it. It took two days, which also included training.

It does not require much maintenance. It just works, and our system administrator does not have to work much on it. He uses it only if there is any issue. Otherwise, he does not touch it.

Its price is reasonable compared to other solutions.

We considered other solutions. We did not do a PoC, but I asked the IT managers at my previous company for their opinion. In the end, we went for Trend Micro Apex One.

I would recommend Trend Micro Apex One to others. It works well. You can just install it and then forget it.

We have not yet integrated it with other products. I have a cloud EDR solution, but it is still not in production. I have the license, but I have not used it yet.

I would rate Trend Micro Apex One a nine out of ten.

We use Apex One to identify and resolve malicious activity.

Apex One is effective at catching malicious activity. It has multiple modules that improve threat prevention across hundreds of networks. It's successful against malware and ransomware attacks. The solution has advanced capabilities like behavior modeling that help it deal with unknown threats. It's easy to use and learn.  

We can integrate Apex One with our ITSM solution, and it integrates seamlessly with other Trend Micro products. Apex One detects malicious activity and can feed information into the Apex Central console or any product. The detectors, data analyzers, and other email gateways are integrated. 

Apex One uses a lot of RAM and other physical resources, and I also don't like the web interface. 

I have used Apex One for about three years.

Apex One is generally stable, but it consumes too many resources. 

We haven't used other vendors for our EDR console, but we have used traditional endpoint protection solutions like McAfee and Symantec. 

Apex One was deployed before I joined the company. It requires some maintenance. Trend Micro's support providers contact me monthly about our problems. For example, when we upgrade the Apex One web version, we need to upgrade the Microsoft version. That's the problem for me in our business network. 

Apex One is inexpensive compared to other solutions that are available in our country.  

I rate Trend Micro Apex One seven out of 10. 

We use it for many use cases, such as servers, clients, laptops, end-users, servers, and endpoints.

It's easy to use and used to be a very good solution a few months ago. However, we recently did an intrusion test, which didn't work as expected. So now we're very disappointed with it.

There is room for improvement in the behavior filtering and control of Trend Micro. Currently, this feature is not functioning correctly, which is evident in the behavioral backset basset on signatures like visors, but the behavior filtering is not working properly and needs to be improved.

I have been using this solution for five years now.

There are no issues in performance. It is a stable solution, and I would rate the stability a seven out of ten.

It is a scalable solution, and I would rate it a seven out of ten.

The customer service team is very good. It is very responsive and knowledgeable.

Positive

The initial setup is very easy. The deployment was very fast.

You do not need an expert to set up the solution, and you can deploy it yourself.

We use a yearly subscription, and it is expensive.

Overall, I would rate the solution a seven out of ten. There are some issues with the behavior filtering functionality.

It's a good product. The software is good. 

We have not been faced with any issues as far as antivirus, or anti-malware is concerned.

Along with the anti-malware, it has a built-in device control and DLP. We have been using that and found it to be very useful.

Previously, we were using OfficeScan and now it is Apex Central. The Smart Scan feature and the update frequency have improved. The antivirus updates used to be once or twice a day, now it's in real-time. Every two hours there is a new definition or there is a new pack, which is a good thing.

We also like that it has Advanced Threat Protection because it is a good feature.

The driving force behind Trend Micro is not wanting two different agents on the same machine. If the cloud proxy could be on the same agent, it would increase our footprint on the client machine. Instead of running two agents, we think it would be better to run a single one.

The only concern that I have is with Trend Micro not having Cloud Proxy integrated into the same agent and the same console. 

They have two different products, Cloud Proxy, and Anti-malware with DLP, which the only reason we are considering replacing it.

It should have a single agent, as competitors are offering.

We have been using Trend Micro Apex One for four and a half years. 

Presently, the version we are using is Apex Central.

This product is quite stable.

Trend Micro Apex One is very much scalable.

We have 1,000 licenses.

Before Trend Micro, we were using McAfee.

We switched because of the price difference. There is a huge price difference between Trend Micro and McAfee.

Our local partners deployed this solution.

We are not required to buy new licenses. The existing licenses will expire and we have to renew the license. 

The issue is that we have requested a web proxy, cloud proxy feature, but the cloud proxy, with Trend Micro, has a different console, it's a different agent. 

But I understand other competitors like CrowdStrike and Sophos, have a single agent for anti-malware that includes the DLP, the device control, and the cloud proxy.

The price for Trend Micro is reasonable.

Because it is time for renewal, I have been evaluating other solutions to see if I should stay with Trend Micro or if I should replace it. We are evaluating products such as Crowdstrike, Sophos, and Cloud Proxy, but the prices are quite high.

The product is very good. It's stable, and if you are not looking for a cloud based proxy then you should go for Trend Micro. The pricing is very good, but Cloud proxy pricing is very high.

I would rate Trend Micro Apex One a nine out of ten.