Trend Vision One Endpoint Security Reviews

Our experiences involve troubleshooting and resolving problems related to proxy services, contributing to a diverse set of use cases in our efforts. We currently utilize the complete premium suite and have not integrated it with any other security plans. The learning curve for Apex One is minimal; the user console is user-friendly. Effectively using the administrator console poses no significant challenges, and no specialized training is necessary. We utilize Apex One as a service, yet the workload remains consistent.

It is an excellent defense against various threats like malware, ransomware, and malicious scripts at our hospital. Given the numerous open options we have, we still maintain a high level of protection. It functions as a robust barrier, effectively safeguarding our organization from potential risks from the external environment. 

With advanced protection capabilities that dynamically adapt to safeguard our crucial data, it is of utmost importance to us. As a hospital, the significance of our data cannot be overstated, making the robust protection provided by Trend Micro vital for our operations. 

It offers a unified console for comprehensive cross-layer detection, site hunting, and investigation. The console's efficiency is noteworthy, serving multiple purposes seamlessly, and holds significant value for us. 

The singular console offers comprehensive visibility into the entire IT security environment, providing internal visibility as well. This end-to-end perspective has significantly reduced our response time. 

The latest version is particularly effective, delivering a substantial improvement of at least sixty to seventy percent.  The benefits of Apex One are evident, particularly in its enhanced security and overall usefulness compared to other solutions. 

It has proven to be a stable product, with minimal issues over the past few years. 

While it took some time to grasp its full potential, especially in understanding and aligning policies to effectively filter various elements, the initial challenges faced in 2010 have been overcome. Integration and policy-related issues that required about eight to nine months of familiarization, in the beginning, are now resolved, and the product is functioning seamlessly. 

We've observed a noticeable decrease in viruses and malware since transitioning to Apex One, highlighting a significant improvement in the overall strength of our protection. There wasn't a significant decrease in administrative overhead.

The most valuable aspect is achieving zero attacks and zero data compromise. Prioritizing the prevention of zero-day threats serves as the foundational element for attaining the highest level of security. 

The virtual patching capability holds significant importance for us. It enables us to assess the potential impact before implementation. This proactive approach allows us to understand the workings of the patching process without having to wait for its actual deployment, making virtual patching a crucial aspect of our security strategy. 

There is a need for enhancement in certain reporting formats. For instance, if I need information about the impact of a specific virus or a particular email in terms of infections over the past two or three months, the current reporting system lacks this capability.

Currently, I have to manually input the details, generate a report, and then extract the information from the entire Excel sheet. I would prefer an improvement where this filtering capability is available directly in the initial report. 

There are two notable points that need consideration. Firstly, the technicalities of Trend Micro are evolving due to the software's cloud nature. Secondly, as a client, such as a hospital and not an IT-focused organization, we require a more user-friendly approach. Trend Micro should consider simplifying processes for clients like us, acknowledging that not every organization is an IT company. We want to maintain our focus on our core business rather than having to divert attention to IT.

I have been working with it for thirteen years.

I would rate its stability capabilities nine out of ten.

While it has the potential to expand its capacity and functionality according to your requirements, the downside is that the associated cost is higher.

Technical support requires improvement, particularly in terms of providing swift responses and recognizing that our needs are not standardized; instead, they necessitate customization based on our specific requirements as a client. It is crucial for Trend Micro to be adaptable in meeting client needs without placing the burden on clients to customize the product independently. I would rate it six out of ten.

Neutral

The initial setup was complex. It was completed within a duration ranging from eight to twelve months, typically spanning from eight to eleven months.

We previously utilized an on-premises version, and Trend Micro is currently encouraging a shift towards the cloud. However, we are encountering numerous issues during this transition. These problems are proving to be time-consuming, with some taking more than two months to resolve. We implemented it with the assistance of a third party, involving a team of six people. For maintenance, we have a renewal agreement with a Trend Micro partner, and they handle the technical aspects in collaboration with our internal technical team.

The pricing was previously considered affordable, however, currently, it is on the rise due to a new licensing segregation policy. The renewal process has become more complex, and each license is more expensive than before. This situation prompts us to consider exploring alternative products to Trend Micro.

After evaluating various alternatives, we opted for Apex One because of its rich feature set and competitive pricing.

I would advise to conduct a comprehensive comparison, considering not just the initial cost but also the renewal and support costs of Trend Micro in comparison to other companies. From a technical standpoint, it is undeniably a stable product. However, commercially, there are some challenges. Overall, I would rate it seven out of ten.

We were using it for our endpoints. We had more than 1,000 points. 

We were using it for anti-malware, DLP, and device control. We also used encryption, which did not work well, but the anti-malware, DLP, and device control capabilities worked very well.

By implementing Apex One, we wanted malware protection for our endpoints. We also had a requirement for a data loss prevention solution. It was integrated into the Trend Micro suite, so we got three capabilities: malware protection, DLP, and device control. The Trend Micro suite worked for these three use cases for us.

Device control worked as expected. We tried other solutions too, but they did not work the way we configured them, whereas with Trend Micro, it was not difficult.

Apex One was good at defending endpoints against threats such as malware, ransomware, and malicious scripts. In the five to six years that I used it, I did not have a single issue. All the endpoints were protected. I did not have any outbreak or anything else. It was effective.

Apex One had advanced protection capabilities that adapted to protect against unknown and stealthy new threats. It was pretty good. In the reports, we could see the outbreaks mitigated by Trend Micro. It automatically provided an alert.

Apex One provided us with a single console for cross-layer detection and investigation, but I am not sure about threat hunting. As I understand, threat hunting is something that comes under the SIEM solution. I am not sure whether it has threat-hunting capabilities or not. I did not deal with that.

Apex One integrated well with other security products. It was good. We integrated it with our SIEM solution. It was seamless. When a threat was detected, it deployed rapid updates to endpoints. It was very critical. I could see that every two hours, definitions were getting updated.

Apex One has consistently been a good product. It consistently performed well for me. It kept getting updated for any new evolving threats and ransomware. I did not have any issues.

Apex One provides virtual patching to protect against vulnerabilities even before a patch is available for the source of the issue. Because we did not have any issues, we were not very concerned about that, but the feature was there.

Device control works well, and the anti-malware updates are also pretty good. Every two or three weeks, you get updates. The frequency of the release of new definitions is quite good. We had peace of mind.

It was easy to administer. It was easy and user-friendly. When new technicians joined, we just provided access to them. They could efficiently manage it. It was not very difficult to train them.

Trend Micro's encryption is not up to the mark. We tried their encryption product, but we did not like it. Encryption was difficult to manage.

Other than that, I do not have any input. We did not go into XDR. We were planning, but then we moved to another solution. The product is stable, and they should keep working on handling new threats.

I used it for five to six years. I stopped using it three months ago.

It was pretty stable. We never had any problem related to stability, where it was not performing or not updating. 

It is easily scalable. If an organization has 500 endpoints and they are expanding to 1,500 endpoints, the migration is not very difficult. It is easy.

We had a support partner to support us. Whenever there was a technical issue, they helped to resolve it. I never went very deep into it because our partner used to handle the technical support service.

We were using McAfee. We switched because the pricing of Trend Micro was competitive at the time. 

We were happy with McAfee, and we were happy with Trend Micro. We did not have any issues with either product. We did not see any reduction in viruses and malware after moving to Apex One.

It was an on-premises solution. My team and I were involved in its deployment.

It took us about three to four months to completely implement it. We took our time. We first implemented it on some of the machines and saw the results. We then implemented it on other machines. Within one year of implementing it, we could realize its benefits.

We work with a consultant. He supported us with any technical issues. The initial configuration and installation on a certain number of machines was done by the consultants, and later on, my team handled it. Overall, we had seven to eight people who were involved in its deployment.

For managing it, I had two resources for managing servers and different applications. They could manage Trend Micro along with them. I did not have to have a separate resource for it. The same two people could handle it along with their other responsibilities. They were responsible for monitoring, updating clients, and checking the client status. They checked how many clients were updated and troubleshooted the ones that were not updated. They looked at the compliance reports and alerts.

Its price is competitive.

We did not evaluate other options because Apex One was already being used in other groups in my company. They were satisfied with it, and it also had better pricing, so we just went for it. We did not evaluate other products.

It is pretty good. We did not have any surprises. We did not have any kind of attack. Trend Micro provided good protection. It gave us confidence.

It has a lightweight agent. The installation is not very difficult, but the partner should be competitive enough. The product is good. It does not require much maintenance, but you should have a good partner to support you. 

Overall, I would rate Apex One a nine out of ten.

Some customers require on-prem endpoint protection. When they need endpoint protection and DLP features with ransomware protection and firewall features, I use this product. And when they need multi-layer security, like application layers, network layers, IoT devices, and network switches, then I provide the XDR solution. 

As resellers, we benefit from the solution offering multiple events, seminars, and more, to gain knowledge and help clients. The solution offers a lot of updates and support to their partners. Solutions like Sophos don't have principals in our country (Pakistan) either. They are in the UAE. 

The core endpoint protection is the most valuable aspect. The DLP features are very good. The firewall security is also excellent. 

When a customer wants DLP features and endpoint protection, they can not get it from Sophos or Kaspersky. Only Trend Vision offers certain features.  

Trend Vision One Endpoint Security is great for defending endpoints against threats such as malware and malware and malicious scripts. Their AI feature is very attractive and very good as compared to the other malicious traffic detecting solutions. Trend Vision has excellent AI features and sensors are available when we use the XDR solution. 

They provide email sensors in the network devices. They provide the sensor in firewall traffic. The sensors are very good, and they're working well. 

Trend Vision offers virtual patching, which is a very good feature.

It has advanced protection capabilities that adapt to protect against unknown and known threats. They are connected with the global threat intelligence forum. They also have their own threat intelligence. They get data, use sensors, and have the capability to mitigate various attacks, including zero-day attacks. 

It detects ransomware with runtime machine-learning capabilities. Benchmark protection is necessary when customers have confidential data. They need the backup solution or they need two anti-ransomware detectors to make sure they are protected. That way, when attackers compromise any end users, they stay on the end user, and cannot spread. 

The product provides our customers with a single console for cross-layer detection, threat hunting, and investigation. They have a central dashboard for network administrators who can control everything from one window and analyze all of the end users and their activities. We can do single threat hunting from the console. Customers want the ability to see all events in their network and on their endpoints. It makes administration easy and more user-friendly. 

There's visibility into the entire IT security environment. This end-to-end visibility reduced our customer's response times by 30% to 40%.  

Trend Vision One Endpoint Security integrates with other security products. You can integrate with other Trend Vision products and third-party solutions like firewalls. The productivity with the integration goes from 70% to 80% up to 100% when you integrate with Trend Vision solutions. It's better to create a Trend Vision environment. 

Trend Vision One Endpoint Security deploys rapid updates to endpoints. Their sandbox is good. They have, as mentioned, very good threat intelligence. They're sharing details on global direct intelligence with Palo Alto, Kaspersky, and Sophos. They share all the events, and all the intelligence, and upgrade their sandbox accordingly. 

The updates to endpoints are very good and necessary to ensure protection from the latest threats. 

The learning curve is low. It's easy and user-friendly to learn. You need to be a bit technical to properly administer the product.

Trend Vision One Endpoint Security offers very good virtual patching. This is important for customer networks. The patching allows multiple authorities to double source patching of endpoints. This helps with audits, as it allows for regular patching to ensure endpoints are up to date and protected according to compliance requirements. 

We've seen reductions in viruses and malware since using the product. There are multiple levels of scanning, and AI helps to reduce threats and viruses. We've seen an overall reduction of 70% to 80%.

It's reduced administrative overhead overall thanks to its centralized dashboard and single network administrator. It reduced overhead by about 50%.

The main problem I faced with the solution was when customers were trying to buy the solution, they wanted a reasonable price, and when you compare this with Sophos or Kaspersky, Trend Vision is competitively more expensive. The price is the main concern of the clients. Otherwise, the solution is very good.

I'd like to see Trend Vision One Endpoint Security include role functionality and server protection. Users should have better email protection to ensure high results.

Customers would like DNS security improved in the product.

I've used the solution for three years or more. 

The solution is stable. 

Customers have been very happy with their ability to add endpoints. 

We manage the SLA for one- to three-year periods, and if any policies need changing, etc., we are there to help customers. There are people who monitor the network and offer on-call support. When customers need field support, my team can assist.

When we do need the assistance of support, we've been satisfied with their response. They are quick and effective.

Positive

I'm not a fully technical person, so I was not directly involved in the deployment. My pre-sales manager was largely involved in deploying and handling the dashboard as well as administering it to multiple end-users. If we run into any trouble, we can get help from Trend Vision sales. They can provide guidance. 

The solution is working okay. There is no maintenance needed. 

The solution is quite expensive.

I'm a reseller. We sell the product to clients. Some of my customers want DLP and firewall options, and some require endpoint protection. Trend Vision One Endpoint Security is powerful when a customer requires protection and not detection. I'm also working with Trend Vision's XDR solutions.

I'd rate the solution nine out of ten.

Our customer experienced a ransomware attack while using a different security solution. This prompted them to switch to Trend Micro Apex One, which they deployed for both their servers and endpoints. However, they only opted for the Endpoint Detection and Response version for their servers, not for their endpoints.

We have deployed Trend Micro Apex One to strengthen our defenses against viruses, enhance access control, and implement device control measures.

Apex One effectively defends endpoints against threats, including malware and malicious scripts.

The advanced protection capabilities adapt to safeguard against unknown and stealthy new threats, a critical advantage for our customers. We often observe that our customer's systems lack proper patching, making them more susceptible to infections. However, Apex One effectively mitigates the damage caused by these attacks.

It utilizes runtime machine learning capabilities to detect ransomware. This is crucial as ransomware poses a significant threat, and customers are increasingly moving beyond traditional antivirus solutions due to ransomware's heightened prevalence.

Apex One offers a unified console for cross-layer detection, threat hunting, and investigations, depending on the services we subscribe to. Utilizing a single console for these tasks is crucial as it eliminates the need to manage multiple solutions and their respective consoles. When a single OEM provides its solutions within a single console, it presents the most efficient approach, eliminating the need to toggle between different consoles, manage disparate systems, and correlate data across multiple platforms.

Apex One provides around 95 percent visibility into our IT security environment.

Improved visibility can help reduce response times and proactively address issues with our endpoints. This allows us to take a more proactive approach rather than a reactive one.

Apex One is easy to learn, but like any security product, it requires additional skills beyond simply navigating the solution. However, for those who need to explore the solution and figure things out, it is quite convenient. Technicians should not take long to adapt to a user's experience with any kind of endpoint security system.

It has improved our customers' security posture, enabling them to realize the benefits within the first three months.

Apex One proactively shields our customers from vulnerabilities by employing virtual patching, even before a patch is available for the underlying issue. This proactive approach proves invaluable in safeguarding against emerging threats.

Ideally, the reduction in risk stems from the implementation of multiple security measures. For instance, if an organization fails to implement device control, it might become susceptible to phishing attempts. These phishing emails, if clicked on or if attachments are downloaded, can lead to malware infections. However, endpoint security can block these threats before they reach the system, regardless of whether they arrive through a device, email, or web access. This is where detection becomes crucial. Endpoint security doesn't necessarily reduce the number of threats in the network environment, but it does prevent those threats from exploiting vulnerabilities on endpoints.

Apex One has helped reduce our customer's overhead by 30 to 40 percent.

Apex One includes a built-in fine-grained DLP solution. This is particularly beneficial for SMB customers, as they may not need to invest in a full-fledged DLP solution if Apex One meets their requirements.

The application and web controls have room for improvement. A fully integrated endpoint security system, encompassing EDR, should include application control, web control, device control, patch management, and encryption. This comprehensive solution would be highly appealing to customers, as they currently rely on multiple tools to address these security needs. Moreover, an EDR solution would provide visibility into endpoint vulnerabilities, such as unpatched systems, enabling proactive remediation. These features would undoubtedly enhance the value proposition of Trend Micro's security offerings.

I have been using Trend Micro Apex One for one year.

Trend Micro Apex One is stable. We have not encountered any issues.

Trend Micro Apex One is highly scalable, meaning there are no significant challenges with increasing the solution's capacity to meet growing demands.

The technical support is good.

Positive

My team was part of the deployment and from my end, it was a smooth process. The deployment took three days to complete. 

We utilized Trend Micro's auto-deployment feature via Active Directory to seamlessly uninstall the existing antivirus software and deploy Trend Micro Apex One.

The deployment required two people from the customer's side and one person from our end.

Apex One is expensive. On a scale of one to ten with ten being the most expensive, Apex One is an eight.

Initially, customers may be satisfied with the price of Apex One for the first year or two. However, as they become aware of other alternatives that meet their needs more effectively or at a lower cost, they start considering switching to a different option.

I would rate Trend Micro Apex One nine out of ten.

For an organization with 500 to 700 employees, at least two dedicated personnel should be assigned to maintain Apex One if the customer operates multiple shifts. Otherwise, one dedicated personnel per shift is sufficient.

Trend Micro Apex One is a good option for organizations that don't have budget constraints. 

We utilize Trend Micro Apex One as our antivirus protection.

Trend Micro Apex One has assisted us in safeguarding our data.

Trend Micro Apex One has helped improve our organization's performance by preventing attacks. We noticed the benefits during the testing phase.

The number of accessories included is the most valuable feature.

The EDR feature is difficult to use and could be made more user-friendly.

I would appreciate the inclusion of malware and zero-day attack features in a future release of the solution.

I have been using Trend Micro Apex One for five years.

Trend Micro Apex One is stable.

Trend Micro Apex One is scalable. We have 50 people in our organization that are protected by the solution.

The technical support is quick to resolve our issues.

Positive

We used to employ McAfee, but we transitioned our systems and subsequently switched to Trend Micro Apex One.

The implementation was completed in-house by our system integrator.

Currently, Trend Micro Apex One's price is good and there are no extra costs attached.

We evaluated both Kaspersky and Avira, both of which are good solutions. However, we did not use them for our system. Trend Micro Apex One received a higher rating in our evaluations.

I rate Trend Micro Apex One nine out of ten.

We employ four engineers to maintain the solution. Trend Micro Apex One is deployed in one central location.

I recommend Trend Micro Apex One to others.

The major focus of the client was to protect their endpoints and systems, which include all endpoints they are using, whether they are laptops or desktops. The solution provides all the visibility and threat detection and response needed to reduce the attack surface and manage risk, securing their endpoints.

The implementation of Playbooks and automation led to a reduction in manpower, as everything was automated. With pre-scheduled playbooks, they were assured that Trend Micro could handle threats efficiently, reducing manpower needs and enhancing cost efficiency.

The solution offers great visibility into their IT infrastructure and uses industry-leading threat intelligence strategies. The integration of ML and AI provides complete visibility, suggests responses, detects threats, and includes integration into XDR, which covers email security, endpoint security, cloud security, among other aspects.

There were challenges in uninstalling the Trend Micro solution from certain endpoints. 20% to 30% of endpoints faced difficulty in cleaning or uninstalling the software, and we required additional documentation and technical support.

We have deployed Trend Vision One Endpoint Security and have around three to four, four to five months of working experience with it.

The stability of the solution has been rated as eight out of ten.

The scalability of the solution is good, and I would rate it around eight out of ten.

I have not needed much technical support except during the uninstallation issues, which took some time to resolve. Therefore, I would rate technical support around six point five.

I would rate the initial setup as 6.5 to seven on a scale of one to ten, where one is difficult and ten is easy.

I would recommend this solution to others as it is one of the great solutions that I have worked with before.

I'd rate the solution seven out of ten.

We are using their agents in our endpoints, almost 2,000 endpoints. We are using that as an EDR solution.

There is no other opinion; it's the best solution we have faced compared with Kaspersky and other solutions.

The best feature is IPS and IPS control base.

Pricing could be improved. It's a little bit expensive.

We have been using Trend Vision One Endpoint Security for almost two years.

From one to ten, I would rate the stability as eight.

It's very good and efficient. If I rate it out of ten, it would be seven to eight.

Support is handled by the global team. In my experience, I would rate it seven to eight out of ten.

Positive

In my previous organization, we used Kaspersky. This tool is better compared to Kaspersky.

It's a user-friendly tool. I would rate it eight out of ten for ease of setup.

The global team manages the implementation.

Pricing could be improved as it's a little bit expensive.

In my previous organization, we used Kaspersky.

I recommend it as the best tool for EDR and XDR solutions.

I'd rate the solution nine out of ten.

We use Trend Vision One Endpoint Security for device control and behavior monitoring. I investigate scenarios by the number of Trend Vision One Endpoint Security logs and show the root cause of the issues.

I use Trend Vision One Endpoint Security for work control, application control, firewall, whitelist and blocklist filtration, analysis, monitoring, deep security for the servers, major monitoring, and IPS modules. Although I use Alteryx for encryption, Trend Vision One Endpoint Security is stronger than Alteryx when it comes to communication.

Trend Vision One Endpoint Security should have a DLP module.

I have been working with Trend Vision One Endpoint Security for three years.

Trend Vision One Endpoint Security is a very stable solution, and I haven't faced any issues.

Trend Vision One Endpoint Security is a scalable solution, and we can increase its license for a lot of users.

The pricing is good.

I would recommend Trend Vision One Endpoint Security to other users for stronger security, documentation, and support.

I'm working for a company that is a partner for Trend Vision. We act as an intermediary between the vendor and the customer.

Trend Vision One Endpoint Security is more comfortable for administration, and its customer support is good.

If I want to make a ticket for Trend Vision, I can make it via Trend Vision support or contact its partner.

The capability to defend endpoints against threats is very strong because it uses a signature-based outlet. I can investigate threats using vendors like Trellix and Carbon Black, but Trend Vision is the first to detect malware, ransomware, and malicious scripts.

Trend Vision One Endpoint Security has advanced protection capabilities that adapt to protect against unknown and stealthy new threats. It's very important as the algorithms of Trend Vision communicate with the One Endpoint Security appliance and provide feedback with all of the updated signatures.

Trend Vision One Endpoint Security detects ransomware with runtime machine learning capabilities because it has a malware protection module, and it's very important to us.

Trend Vision One Endpoint Security can integrate with Trend Vision Ericsson solution and take logs from it. We can integrate Trend Vision One Endpoint Security and Trend Vision DDAN.

It is very easy to learn Trend Vision One Endpoint Security.

It is easy to administer Trend Vision One Endpoint Security.

It took just one day for us to realize the benefits of Trend Vision One Endpoint Security from the time of deployment.

Since moving to Trend Vision One Endpoint Security, we have seen an 80% reduction in viruses and malware.

Trend Vision One Endpoint Security has reduced administrative overhead for us by 100%.

Overall, I rate Trend Vision One End point Securityten out of ten.