Some customers require on-prem endpoint protection. When they need endpoint protection and DLP features with ransomware protection and firewall features, I use this product. And when they need multi-layer security, like application layers, network layers, IoT devices, and network switches, then I provide the XDR solution.
As resellers, we benefit from the solution offering multiple events, seminars, and more, to gain knowledge and help clients. The solution offers a lot of updates and support to their partners. Solutions like Sophos don't have principals in our country (Pakistan) either. They are in the UAE.
The core endpoint protection is the most valuable aspect. The DLP features are very good. The firewall security is also excellent.
When a customer wants DLP features and endpoint protection, they can not get it from Sophos or Kaspersky. Only Trend Vision offers certain features.
Trend Vision One Endpoint Security is great for defending endpoints against threats such as malware and malware and malicious scripts. Their AI feature is very attractive and very good as compared to the other malicious traffic detecting solutions. Trend Vision has excellent AI features and sensors are available when we use the XDR solution.
They provide email sensors in the network devices. They provide the sensor in firewall traffic. The sensors are very good, and they're working well.
Trend Vision offers virtual patching, which is a very good feature.
It has advanced protection capabilities that adapt to protect against unknown and known threats. They are connected with the global threat intelligence forum. They also have their own threat intelligence. They get data, use sensors, and have the capability to mitigate various attacks, including zero-day attacks.
It detects ransomware with runtime machine-learning capabilities. Benchmark protection is necessary when customers have confidential data. They need the backup solution or they need two anti-ransomware detectors to make sure they are protected. That way, when attackers compromise any end users, they stay on the end user, and cannot spread.
The product provides our customers with a single console for cross-layer detection, threat hunting, and investigation. They have a central dashboard for network administrators who can control everything from one window and analyze all of the end users and their activities. We can do single threat hunting from the console. Customers want the ability to see all events in their network and on their endpoints. It makes administration easy and more user-friendly.
There's visibility into the entire IT security environment. This end-to-end visibility reduced our customer's response times by 30% to 40%.
Trend Vision One Endpoint Security integrates with other security products. You can integrate with other Trend Vision products and third-party solutions like firewalls. The productivity with the integration goes from 70% to 80% up to 100% when you integrate with Trend Vision solutions. It's better to create a Trend Vision environment.
Trend Vision One Endpoint Security deploys rapid updates to endpoints. Their sandbox is good. They have, as mentioned, very good threat intelligence. They're sharing details on global direct intelligence with Palo Alto, Kaspersky, and Sophos. They share all the events, and all the intelligence, and upgrade their sandbox accordingly.
The updates to endpoints are very good and necessary to ensure protection from the latest threats.
The learning curve is low. It's easy and user-friendly to learn. You need to be a bit technical to properly administer the product.
Trend Vision One Endpoint Security offers very good virtual patching. This is important for customer networks. The patching allows multiple authorities to double source patching of endpoints. This helps with audits, as it allows for regular patching to ensure endpoints are up to date and protected according to compliance requirements.
We've seen reductions in viruses and malware since using the product. There are multiple levels of scanning, and AI helps to reduce threats and viruses. We've seen an overall reduction of 70% to 80%.
It's reduced administrative overhead overall thanks to its centralized dashboard and single network administrator. It reduced overhead by about 50%.
The main problem I faced with the solution was when customers were trying to buy the solution, they wanted a reasonable price, and when you compare this with Sophos or Kaspersky, Trend Vision is competitively more expensive. The price is the main concern of the clients. Otherwise, the solution is very good.
I'd like to see Trend Vision One Endpoint Security include role functionality and server protection. Users should have better email protection to ensure high results.
Customers would like DNS security improved in the product.
I've used the solution for three years or more.
Customers have been very happy with their ability to add endpoints.
We manage the SLA for one- to three-year periods, and if any policies need changing, etc., we are there to help customers. There are people who monitor the network and offer on-call support. When customers need field support, my team can assist.
When we do need the assistance of support, we've been satisfied with their response. They are quick and effective.
I'm not a fully technical person, so I was not directly involved in the deployment. My pre-sales manager was largely involved in deploying and handling the dashboard as well as administering it to multiple end-users. If we run into any trouble, we can get help from Trend Vision sales. They can provide guidance.
The solution is working okay. There is no maintenance needed.
The solution is quite expensive.
I'm a reseller. We sell the product to clients. Some of my customers want DLP and firewall options, and some require endpoint protection. Trend Vision One Endpoint Security is powerful when a customer requires protection and not detection. I'm also working with Trend Vision's XDR solutions.
I'd rate the solution nine out of ten.