Trend Vision One Endpoint Security Reviews

We use Trend Micro Apex One for our organization to provide security between departments.

It was implemented to help with all the policies regarding our migration.

Trend Micro Apex One does a good job defending endpoints against threats such as malware, ransomware, and malicious scripts.

Its advanced protection features can adapt to safeguard against unforeseen and cleverly disguised new threats. This is particularly crucial in the education sector, where our staff and students frequently visit research websites that may harbor potential security risks.

Apex One can detect ransomware with runtime machine-learning capabilities. This is useful for us.

Apex One provides us with a single console for cross-layered detection, threat hunting, and investigation.

The single console provides end-to-end visibility into the entire IT security environment.

A single console streamlines our response times, allowing us to save up to two hours. Previously, investigating issues required navigating multiple portals, which was time-consuming.

It is easy to learn and use.

The main benefit is the protection of our devices and systems.

We have not received any viruses or malware since implemention.

Apex One has helped reduce our administrative overhead.

The policies, protection, and ease of use are the most valuable features of Trend Micro Apex One.

When I create and implement a new policy, it takes a couple of hours to apply to the devices.

I would like the ability to customize the report notifications and who they are sent to.

I have been using Trend Micro Apex One for almost three years.

Trend Micro Apex One is stable.

It is easily scalable.

The technical support is good.

Positive

We previously used Symantec. 

I would rate Trend Micro Apex One 9 out of 10.

We have 2 administrators for Apex One with 600 endpoints deployed across multiple departments in one location.

Maintaining Apex One is easy.

Trend Micro Apex One is a user-friendly solution with great features and I recommend it to others.

Our experiences involve troubleshooting and resolving problems related to proxy services, contributing to a diverse set of use cases in our efforts. We currently utilize the complete premium suite and have not integrated it with any other security plans. The learning curve for Apex One is minimal; the user console is user-friendly. Effectively using the administrator console poses no significant challenges, and no specialized training is necessary. We utilize Apex One as a service, yet the workload remains consistent.

It is an excellent defense against various threats like malware, ransomware, and malicious scripts at our hospital. Given the numerous open options we have, we still maintain a high level of protection. It functions as a robust barrier, effectively safeguarding our organization from potential risks from the external environment. 

With advanced protection capabilities that dynamically adapt to safeguard our crucial data, it is of utmost importance to us. As a hospital, the significance of our data cannot be overstated, making the robust protection provided by Trend Micro vital for our operations. 

It offers a unified console for comprehensive cross-layer detection, site hunting, and investigation. The console's efficiency is noteworthy, serving multiple purposes seamlessly, and holds significant value for us. 

The singular console offers comprehensive visibility into the entire IT security environment, providing internal visibility as well. This end-to-end perspective has significantly reduced our response time. 

The latest version is particularly effective, delivering a substantial improvement of at least sixty to seventy percent.  The benefits of Apex One are evident, particularly in its enhanced security and overall usefulness compared to other solutions. 

It has proven to be a stable product, with minimal issues over the past few years. 

While it took some time to grasp its full potential, especially in understanding and aligning policies to effectively filter various elements, the initial challenges faced in 2010 have been overcome. Integration and policy-related issues that required about eight to nine months of familiarization, in the beginning, are now resolved, and the product is functioning seamlessly. 

We've observed a noticeable decrease in viruses and malware since transitioning to Apex One, highlighting a significant improvement in the overall strength of our protection. There wasn't a significant decrease in administrative overhead.

The most valuable aspect is achieving zero attacks and zero data compromise. Prioritizing the prevention of zero-day threats serves as the foundational element for attaining the highest level of security. 

The virtual patching capability holds significant importance for us. It enables us to assess the potential impact before implementation. This proactive approach allows us to understand the workings of the patching process without having to wait for its actual deployment, making virtual patching a crucial aspect of our security strategy. 

There is a need for enhancement in certain reporting formats. For instance, if I need information about the impact of a specific virus or a particular email in terms of infections over the past two or three months, the current reporting system lacks this capability.

Currently, I have to manually input the details, generate a report, and then extract the information from the entire Excel sheet. I would prefer an improvement where this filtering capability is available directly in the initial report. 

There are two notable points that need consideration. Firstly, the technicalities of Trend Micro are evolving due to the software's cloud nature. Secondly, as a client, such as a hospital and not an IT-focused organization, we require a more user-friendly approach. Trend Micro should consider simplifying processes for clients like us, acknowledging that not every organization is an IT company. We want to maintain our focus on our core business rather than having to divert attention to IT.

I have been working with it for thirteen years.

I would rate its stability capabilities nine out of ten.

While it has the potential to expand its capacity and functionality according to your requirements, the downside is that the associated cost is higher.

Technical support requires improvement, particularly in terms of providing swift responses and recognizing that our needs are not standardized; instead, they necessitate customization based on our specific requirements as a client. It is crucial for Trend Micro to be adaptable in meeting client needs without placing the burden on clients to customize the product independently. I would rate it six out of ten.

Neutral

The initial setup was complex. It was completed within a duration ranging from eight to twelve months, typically spanning from eight to eleven months.

We previously utilized an on-premises version, and Trend Micro is currently encouraging a shift towards the cloud. However, we are encountering numerous issues during this transition. These problems are proving to be time-consuming, with some taking more than two months to resolve. We implemented it with the assistance of a third party, involving a team of six people. For maintenance, we have a renewal agreement with a Trend Micro partner, and they handle the technical aspects in collaboration with our internal technical team.

The pricing was previously considered affordable, however, currently, it is on the rise due to a new licensing segregation policy. The renewal process has become more complex, and each license is more expensive than before. This situation prompts us to consider exploring alternative products to Trend Micro.

After evaluating various alternatives, we opted for Apex One because of its rich feature set and competitive pricing.

I would advise to conduct a comprehensive comparison, considering not just the initial cost but also the renewal and support costs of Trend Micro in comparison to other companies. From a technical standpoint, it is undeniably a stable product. However, commercially, there are some challenges. Overall, I would rate it seven out of ten.

Trend Micro Apex One has various applications. We use the solution for our network interface, and also for endpoint malware attacks. We have also conducted simulation testing, and phishing attacks using the solution.

We have implemented three levels of security to minimize endpoint security for user protection. We have also implemented a Data Loss Protection (DLP) policy to protect data in transit, data in motion, and data at rest. Additionally, we have implemented Server Deep Security to protect virtualized servers hosted in our organization.

Email security is the most valuable feature.

Trend Micro Apex One can improve its vulnerability assessment and monitoring tools.

In a future release, I would like to have more assessment tools and tracing testing.

I have been using the solution for two years.

The solution is stable.

I give the scalability a nine out of ten.

We have over 300 people using the solution.

Technical support provides an immediate response.

We previously used Kaspersky and switched to Trend Micro Apex One because of the Integrated Business Solutions. My goal was to accomplish two areas, particularly the Deep Security server. I was searching for my server and subsequently, data loss protection. For the two extra seasons, the cost was lower than that of Kaspersky and the features were more extensive.

The initial setup is not complex, but good documentation and knowledge are required. The person implementing the setup should be knowledgeable of all the features available, and the knowledge should be distributed among the end users so they are aware of what they will have and the benefits.

We completed the implementation within one week using three people. Our initial target was around three hundred users with endpoint protection and our deep security, which can virtualize our servers, as well as the additional features of the DLP.

The implementation was completed with the help of a consultant, a Trend Micro support person, and myself.

We have seen a return on investment since we implemented Trend Micro. We have been able to get rid of all the spam features and additional tools we were using. Another benefit is that we are using the solution to prevent malware issues, which is cost-saving every year. Definitely, if I look at the past five years, I have still managed to save the cost because the implementation cost is a one-time fee, not an annual cost. In a five-year period, the solution has saved us around 30 percent of the cost.

The price of the solution is reasonable but we also have to factor in the cost of the implementation which is expensive because we have to hire a third party.

The license fee for 300 users is approximately $2,000 USD and $500 USD for the implementation cost.

I give the solution an eight out of ten.

We require three people to maintain the solution.

I advise people to focus on data protection and network security as these are the key areas in order to utilize the full benefit of Trend Micro Apex One. This includes data protection loss per the CTAR, which provides cybersecurity with data loss protection, and the networks.

We primarily use the solution for our endpoints. We do occasionally use it for some servers as well.

The general anti-virus on offer is the solution's most valuable aspect.

We're actually looking to upgrade to more sophisticated ADL products. We need a more sophisticated endpoint. We need to have the ability to automate those instant response processes.

I've been using the solution for about a decade. It's been about ten years at least.

The solution is very stable. It doesn't crash or freeze. There aren't bugs or glitches. We find it to be very reliable at all times.

We have between one and 2,000 users on the solution at any given time.

We haven't needed to scale up in the past few years, so I can't speak to its ability to do so.

We have a separate team in-house that handles tickets, therefore, I've never been directly in touch with technical support myself. I can't speak to the level of service they provide.

Since I have been working at the organization, the company has always used Trend Micro. I don't know if they used anything else prior to that. That said, we use a number of other services as security in depth. We have other gateways and firewalls and a bunch of other items that we use.

I wasn't part of the team that implemented the solution. I wouldn't be able to say if it was complex or straightforward.

It's pretty low-maintenance. We do continuous updates and we also update the backend security appliance that goes with it, which probably happens three or four times a year.

The costs of the service fluctuate for us; I can't really say how much it costs our organization in general. I do know that it's not expensive. cost-wise, it's on the lower end of the spectrum. The licensing we have is all-inclusive; there aren't any extra costs involved. If we decide to stay with Trend Micro and upgrade to a better service, we'll be paying a higher price.

We're currently looking for another solution that may be a bit more sophisticated than Trend Micro, so we are currently evaluating other options. We're down to two or three other vendors. Those we've looked at include an upgraded Trend product, Microsoft Defender ATP, XDR, Crowdstrike and MacAfee.

Some of the other products give the capability of virtual sandboxing, endpoint threat detection, automated response, that kind of service.

We're just a customer. We don't have a business relationship with Trend Micro. We're using the latest version of the solution.

OfficeScan offers basic anti-virus security, but if you're looking for more advanced security features, you really need to look at more sophisticated and modern services.

I'd rate the solution five out of ten.

We use Trend Vision One Endpoint Security to protect our systems from unwanted attacks. Malware attacks, encryption, zero-day attacks, and other threats are all happening in the world today. Therefore, the main purpose of using this product is to protect our systems.

Most of our customers deploy Vision One Security as a cloud service, except for government agencies, which always deploy it on-premises.

The XDR feature helps detect and defend our endpoints against threats.

The protection features can help defend against unknown threats. When an unknown application is detected, we can send information about it to the Vision One Security team for analysis and signature creation, which will be shared globally.

The machine learning capabilities help with the detection of ransomware which is important.

Vision One Security provides a single console for cross-layer detection, threat hunting, and investigation.

Vision One Security provides end-to-end visibility into the entire IT security environment. We can use the added visibility to decrease our response times.

Vision One Security integrates with other security products. When a threat is detected in the network sandbox, Vision One Security can deploy rapid updates to the endpoints. It's important that the solution can identify the threat and provide a rapid update.

Vision One Security has helped our organization by protecting us against unknown threats and reducing our response times.

It uses virtual patching to protect against vulnerabilities before vendor patches are available.

We have seen a reduction of 20 percent in viruses and malware since moving to Vision One Security.

Vision One Security as a service has helped reduce our staff workload by 30 percent.

We used Trend Vision's managed XDR services in conjunction with Vision One Security and they helped with the integration and patches.

Real-time scanning is a valuable feature.

Patch management is an important feature that helps protect our machines.

The XDR feature which provides us with real visibility into our environment is the most valuable.

I would like to have DLP features implemented into Vision One Security. We have a lot of customers asking about DLP.

I have been using Trend Vision One Endpoint Security for almost four years.

Vision One Security is a stable solution. I would rate the stability eight out of ten.

Vision One Security is highly scalable.

The technical support is good but we sometimes experience delays with some tickets.

Positive

We previously used Sophos, but its console was resource-intensive and impacted the performance of our Windows machines. Vision One Security is more resource-friendly than Sophos.

Deployment is complex, and most organizations use scripts to automate the installation process. Each environment is different, and deployments typically take two days to complete.

Vision One Security is expensive but we manage to work with the cost.

I would rate Trend Vision One Endpoint Security nine out of ten.

Trend Vision One Endpoint Security can be challenging to learn due to its extensive features, but it is easy to manage once we are familiar with the console.

Our customers range from small to enterprise businesses.

Maintenance is required for packet releases on the servers.

Many customers are moving to this type of centralized system, and I recommend Trend Vision One Endpoint Security.

We use Trend Vision One Endpoint Security to protect against ransomware.

Trend Vision One Endpoint Security does a good job protecting our endpoints against threats such as malware, ransomware, and malicious scripts.

Trend Vision One Endpoint Security has partially advanced protection capabilities that adapt to protect against unknown and new threats.

Machine learning helps detect and block ransomware attacks.

Trend Vision One Endpoint Security provides a helpful single console for cross-layered attack action, threat hunting, and investigations.

Trend Vision One Endpoint Security is easy to use.

The learning curve is not steep.

Before Trend Vision One Endpoint Security, we lacked threat-hunting abilities. Now, we can swiftly pinpoint threats and establish connections between email and endpoint data.

We are using the Trend Vision One platform for consolidated security across hybrid environments. This consolidation has improved our security operations and saved us time.

Trend Micro's Vision One platform offers a full view of our entire IT estate and empowers us to manage cyber threats more effectively. It achieves this through a combination of Zero Trust security principles, and ongoing monitoring for vulnerabilities in our attack surface.

Virtual patching helps protect our endpoints within minutes of detecting a vulnerability while we wait for the full patch which can take some time.

Trend Vision One greatly reduced the viruses and malware we receive. Before Trend Vision One we would receive five callbacks each month but now we may see one or two in six months.

The managed XDR adds great value to Trend Vision One Endpoint Security because we can manage everything from one place.

The most valuable features are behavior analytics, machine learning, and virtual patching. 

To gain complete visibility across our entire IT security landscape, we need additional Trend Micro products to complement Trend Vision One Endpoint Security. We're also integrating a third-party solution with Trend Micro for a more comprehensive approach. The integration aspect has room for improvement.

The console is unstable, meaning it frequently malfunctions or lags, making it unreliable.

Trend Vision One Endpoint Security initially offered a user-friendly administration experience, but its manageability has declined over time.

The technical support response time has room for improvement.

I have been using Trend Vision One Endpoint Security for five years.

We currently have issues with assets not showing up on the console which has been lagging.

Trend Micro Vision One scales its endpoint security based on the number of licenses we purchase, allowing us to secure more devices as our organization grows.

The technical support takes a long time to get back to us.

Neutral

We've switched from McAfee because it was resource-intensive and some users reported missing malware detection.

The initial deployment was straightforward. The only time-consuming part was deploying across different locations. The deployment took two months for 5,000 users. For the deployment, we have to download the console from the agent. No more than three people are required for the deployment.

I would rate Trend Vision One Endpoint Security seven out of ten.

Two people are required for the maintenance.

I recommend waiting until Trend Micro fixes its stability problems before implementing Trend Vision One Endpoint Security.

Some customers require on-prem endpoint protection. When they need endpoint protection and DLP features with ransomware protection and firewall features, I use this product. And when they need multi-layer security, like application layers, network layers, IoT devices, and network switches, then I provide the XDR solution. 

As resellers, we benefit from the solution offering multiple events, seminars, and more, to gain knowledge and help clients. The solution offers a lot of updates and support to their partners. Solutions like Sophos don't have principals in our country (Pakistan) either. They are in the UAE. 

The core endpoint protection is the most valuable aspect. The DLP features are very good. The firewall security is also excellent. 

When a customer wants DLP features and endpoint protection, they can not get it from Sophos or Kaspersky. Only Trend Vision offers certain features.  

Trend Vision One Endpoint Security is great for defending endpoints against threats such as malware and malware and malicious scripts. Their AI feature is very attractive and very good as compared to the other malicious traffic detecting solutions. Trend Vision has excellent AI features and sensors are available when we use the XDR solution. 

They provide email sensors in the network devices. They provide the sensor in firewall traffic. The sensors are very good, and they're working well. 

Trend Vision offers virtual patching, which is a very good feature.

It has advanced protection capabilities that adapt to protect against unknown and known threats. They are connected with the global threat intelligence forum. They also have their own threat intelligence. They get data, use sensors, and have the capability to mitigate various attacks, including zero-day attacks. 

It detects ransomware with runtime machine-learning capabilities. Benchmark protection is necessary when customers have confidential data. They need the backup solution or they need two anti-ransomware detectors to make sure they are protected. That way, when attackers compromise any end users, they stay on the end user, and cannot spread. 

The product provides our customers with a single console for cross-layer detection, threat hunting, and investigation. They have a central dashboard for network administrators who can control everything from one window and analyze all of the end users and their activities. We can do single threat hunting from the console. Customers want the ability to see all events in their network and on their endpoints. It makes administration easy and more user-friendly. 

There's visibility into the entire IT security environment. This end-to-end visibility reduced our customer's response times by 30% to 40%.  

Trend Vision One Endpoint Security integrates with other security products. You can integrate with other Trend Vision products and third-party solutions like firewalls. The productivity with the integration goes from 70% to 80% up to 100% when you integrate with Trend Vision solutions. It's better to create a Trend Vision environment. 

Trend Vision One Endpoint Security deploys rapid updates to endpoints. Their sandbox is good. They have, as mentioned, very good threat intelligence. They're sharing details on global direct intelligence with Palo Alto, Kaspersky, and Sophos. They share all the events, and all the intelligence, and upgrade their sandbox accordingly. 

The updates to endpoints are very good and necessary to ensure protection from the latest threats. 

The learning curve is low. It's easy and user-friendly to learn. You need to be a bit technical to properly administer the product.

Trend Vision One Endpoint Security offers very good virtual patching. This is important for customer networks. The patching allows multiple authorities to double source patching of endpoints. This helps with audits, as it allows for regular patching to ensure endpoints are up to date and protected according to compliance requirements. 

We've seen reductions in viruses and malware since using the product. There are multiple levels of scanning, and AI helps to reduce threats and viruses. We've seen an overall reduction of 70% to 80%.

It's reduced administrative overhead overall thanks to its centralized dashboard and single network administrator. It reduced overhead by about 50%.

The main problem I faced with the solution was when customers were trying to buy the solution, they wanted a reasonable price, and when you compare this with Sophos or Kaspersky, Trend Vision is competitively more expensive. The price is the main concern of the clients. Otherwise, the solution is very good.

I'd like to see Trend Vision One Endpoint Security include role functionality and server protection. Users should have better email protection to ensure high results.

Customers would like DNS security improved in the product.

I've used the solution for three years or more. 

The solution is stable. 

Customers have been very happy with their ability to add endpoints. 

We manage the SLA for one- to three-year periods, and if any policies need changing, etc., we are there to help customers. There are people who monitor the network and offer on-call support. When customers need field support, my team can assist.

When we do need the assistance of support, we've been satisfied with their response. They are quick and effective.

Positive

I'm not a fully technical person, so I was not directly involved in the deployment. My pre-sales manager was largely involved in deploying and handling the dashboard as well as administering it to multiple end-users. If we run into any trouble, we can get help from Trend Vision sales. They can provide guidance. 

The solution is working okay. There is no maintenance needed. 

The solution is quite expensive.

I'm a reseller. We sell the product to clients. Some of my customers want DLP and firewall options, and some require endpoint protection. Trend Vision One Endpoint Security is powerful when a customer requires protection and not detection. I'm also working with Trend Vision's XDR solutions.

I'd rate the solution nine out of ten.

We use Trend Vision One Endpoint Security for device control and behavior monitoring. I investigate scenarios by the number of Trend Vision One Endpoint Security logs and show the root cause of the issues.

I use Trend Vision One Endpoint Security for work control, application control, firewall, whitelist and blocklist filtration, analysis, monitoring, deep security for the servers, major monitoring, and IPS modules. Although I use Alteryx for encryption, Trend Vision One Endpoint Security is stronger than Alteryx when it comes to communication.

Trend Vision One Endpoint Security should have a DLP module.

I have been working with Trend Vision One Endpoint Security for three years.

Trend Vision One Endpoint Security is a very stable solution, and I haven't faced any issues.

Trend Vision One Endpoint Security is a scalable solution, and we can increase its license for a lot of users.

The pricing is good.

I would recommend Trend Vision One Endpoint Security to other users for stronger security, documentation, and support.

I'm working for a company that is a partner for Trend Vision. We act as an intermediary between the vendor and the customer.

Trend Vision One Endpoint Security is more comfortable for administration, and its customer support is good.

If I want to make a ticket for Trend Vision, I can make it via Trend Vision support or contact its partner.

The capability to defend endpoints against threats is very strong because it uses a signature-based outlet. I can investigate threats using vendors like Trellix and Carbon Black, but Trend Vision is the first to detect malware, ransomware, and malicious scripts.

Trend Vision One Endpoint Security has advanced protection capabilities that adapt to protect against unknown and stealthy new threats. It's very important as the algorithms of Trend Vision communicate with the One Endpoint Security appliance and provide feedback with all of the updated signatures.

Trend Vision One Endpoint Security detects ransomware with runtime machine learning capabilities because it has a malware protection module, and it's very important to us.

Trend Vision One Endpoint Security can integrate with Trend Vision Ericsson solution and take logs from it. We can integrate Trend Vision One Endpoint Security and Trend Vision DDAN.

It is very easy to learn Trend Vision One Endpoint Security.

It is easy to administer Trend Vision One Endpoint Security.

It took just one day for us to realize the benefits of Trend Vision One Endpoint Security from the time of deployment.

Since moving to Trend Vision One Endpoint Security, we have seen an 80% reduction in viruses and malware.

Trend Vision One Endpoint Security has reduced administrative overhead for us by 100%.

Overall, I rate Trend Vision One End point Securityten out of ten.