Trend Vision One Endpoint Security Reviews

I work with Trend Micro Apex One and Vision One. The solutions are also integrated with ServiceNow ITSM. When we detect issues with Apex One, we can open up tickets in ServiceNow to address them. We customize the solution for our clients. The types of policies we implement in ApexOne depend on the customer's situation. 

Apex One has helped us mitigate a lot of threats like phishing and malware. We've seen a reduction of about 30 percent. 

I like Apex One's USB port blocking. We implement different policies for each client. For example, a client might ask us to block certain USB devices or require us to restart a desktop on the network. We can track threats across the network and delete viruses on the endpoint level from a desktop or a laptop. Apex One offers cloud security for large companies that need to monitor and mitigate external threats. It's crucial to have end-to-end visibility from a central console. 

Apex One's account security could be improved. 

I have used Trend Micro Apex One for about six months.

Apex One is stable. 

Apex One is scalable. 

I rate Trend Micro support eight out of 10. I have had no problems with Trend Micro support. 

Positive

We previously used McAfee EDR. I like Apex One much better. 

Apex One isn't complex to set up. The deployment time depends on the size of the company. It could take a few weeks in some cases. A five-person team deployed the solution. 

Apex One is relatively inexpensive. 

I rate Trend Micro Apex One eight out of 10. It's an excellent solution that helps companies mitigate attacks from the internet.

I primarily use the solution for endpoint protection. 

It's made it easier for us to monitor the security environment in general.

The DLP functionality is very good. It helps us effectively defend endpoints against threats such as malware or malicious scripts.

The solution offers advanced protection capabilities that adapt to protect against unknown and new threats. This is very important for me. 

Apex One provides us with a single console for cross-layer detection issues, threat hunting, and investigation. It helps me with monitoring and makes it easier. 

The learning curve is okay. It's not too hard to learn. The learning materials are helpful. I found the documentation very useful.

It's not difficult to administer Apex One. That said, you do need to have a person that has a technical background to administer it.

It doesn't take a long time to update from old to new versions. 

I've found that it isn't long before you realize the benefits of Apex One.

We haven't had any viruses or malware since moving to Apex One. 

The product has reduced the amount of time spent administering our security environment. We've reduced the time spent by about 10%.

It takes time to update when I update the security patch. I'd like updates to take less time. 

The cost could be improved. If it was cheaper it would be better.

I have no notes on what extra features could be added. 

I've used the solution for four or five months.

The stability is good. I am satisfied with the level of reliability.

We are able to increase its capacity and functionalities. We may increase usage in the future.

I do not have experience with technical support. I never called them.

I did not previously use a different solution. 

The solution is easy to implement. It took about three hours to implement it.

My team of maybe two or three people were able to handle the deployment. We have three people who can handle maintenance as well. 

Everything for the deployment was handled in-house.

The solution is expensive. 

The price is fixed. There are no additional costs.

I'm a customer and end-user. I am using the latest version of the solution. 

We do not utilize its ZDR services right now. 

My understanding is the solution offers virtual patching. I'm not sure if I've used it on my system or not. 

I'd rate the solution nine out of ten. I'm satisfied with the service of Apex One. It's easy to monitor.

We use Trend Micro to build our entire, CI/CD pipeline. In short, I check out the code from my VCS (Version Control System), then I run a static code analysis as the first job in the pipeline.

From that point onward, I can do multiple scans in multiple environments. For example, I can have the code checkout from my Dev environment, run the static code analysis, then I can do a folder scan. I perform the scan in my Dev environment, in the integration environment, and in the UAP environment. These are the multiple scans that you can run and enter on your application.

All the static code analysis is on the application-side, and the rest of the workflows can be triggered in several places throughout the pipeline and on the infrastructure side as well. I can use it to do VAPT (vulnerability assessment and penetration testing) throughout the entire pipeline.

Broadly speaking, it means adopting the DevOps culture of Trend Micro. DevOps culture is well adopted in Trend Micro. It's very comparable to Prisma Cloud. Palo Alto has recently informed me about their Prisma Cloud offering regarding CI/CD deployment.

We develop and deploy the CI/CD pipeline in the free workflow, using various tools like GitLab.

Palo Alto is a big competitor of Trend Micro.

Within our organization, there are roughly 1,000 plus users, using Trend Micro.

We definitely plan on using Trend Micro in the future. They are one of our preferred vendors, along with Forescout.

Forescout handles the initial stages of threat discovery and it integrates with SIEM.

If we are going to continue with Trend Micro as our endpoint security solution, then we need to have a SIEM solution, like IBM QRadar, ArcSight, Forescout, Micro Focus ArcSight.

Trend Micro does region-based scanning — the threats are shown in different regions.

I did some workshops based on tracking zero-day vulnerabilities, etc.

Trend Micro's coverage and scans can be broadened to encompass different types of classified threats based on different parameters.

For example, say I want to filter out all of the threats in The United States. In this case, I will see the US region and I will see the number of threats that are present on my infrastructure. This is referred to as threat intelligence.

When I was in this workshop, the filters always recommend that we start with the region as a first parameter. Once you get into the region (the US region), you might look at the different data centers within the US, then within the different data centers, you can drill down on the folder — on the number of hosts.

The host can then be extracted from the region and the region can be marked red. Red means there are a lot of vulnerabilities in a particular region. If Multiple hosts have multiple vulnerabilities, then the entire region will be marked red. Trend Micro somewhat shows this on their dashboard. In other words, the parameters should be improved, including zero-day filtering.

They should include easy-to-use connectors to make it easier to connect to SIEM. The integration environment has to be available so it can easily connect to SIEM. 

Also, you should be able to perform more scans.

I have been using Trend Micro for two years.

Trend Micro is both scalable and stable.

We are satisfied with the technical support. They are available 24/7.

The initial setup was very straightforward. I did the installation by myself.

Regarding deployment topologies, whether it's on-premises, a hybrid cloud, or a public or private cloud, installation is quite easy. It will be up and running within a couple of hours.

Once we deployed it, we had to connect the console to the dashboard. Once the dashboard was up and running, we could filter out threats by connecting to the Trend Micro Data Security Operations Center, which has a threat intelligence ability that highlights all of the threats. The data comes from the CMDB database and It shows us the CVS4 of each threat.

If you buy Trend Micro, you will also need to purchase a SIEM solution which is often quite expensive.

I would definitely recommend Trend Micro to other potential users.

On a scale from one to ten, I would give Trend Micro a rating of eight.

Our primary use case for this solution is better security for servers.

The way that this solution has helped my organization is by protecting our devices from known and unknown malware.

The features I found most valuable in this solution are the micro apps. I also value the dashboard that offers better visibility and helps protect machines from attacks.

The solution could be improved by providing better training to the vendors. In the next release, I'd like to see client alerts.

I have been using this solution for more than two years.

I would rate the stability of this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.

I would rate the scalability of this solution a seven, on a scale from one to 10, with one being the worst and 10 being the best. There are two people using this solution in our organization.

I would rate the technical support of this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.

Positive

I would say that the initial setup was a little bit complex.

We deployed with an in-house team.

We have seen ROI with this solution because our servers are very critical to our operation. They house very important data and protecting that data is valuable.

Overall, I would rate this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.

We use Trend Micro Apex One on our systems and servers for endpoint protection.

The most valuable features of Trend Micro Apex One are it has its own machine learning and it is quite fast, compared with the other solutions. When you're comparing the other solutions, each has pros and cons, you cannot claim one is 100 percent suitable for you. None of the solutions dominate in all areas.

We had some problems with Trend Micro Apex One doing the updates and patches. Some of the other vendor's support has said that Trend Micro Apex One receives database signatures updates too late.

Trend Micro Apex One consumes a bit more resources of your PCs than we would like to have consumed. We do not scan during busy hours of the network because it slows down my data network. What we have done is, we have kept everything after business hours. We have a scheduled scanning in our networks.

I have two operating systems running on my computer and when I start scanning Trend Micro Apex One consumes too many resources, such as processor power. For example, when you are in business hours and the scanning starts, your other operations in software, such as Excel, will have the performance slow down. Overall his solution is good.

I have worked with other solutions, such as Kaspersky, and it consumes approximately 35 to 40 percent of the maximum resources and Trend Micro Apex One consumes approximately 40 percent of the resources. The best thing is the delegation gene of this Trend Micro is amazing.

I have used Trend Micro Apex One within the last 12 months.

The stability of Trend Micro Apex One depends on how you use it. Additionally, the strength of the data connectivity from one branch to another matter. If your main server is on-premises, the solution's updates and patches should be sent from over the network. For example, if you have a data network, ERP, and internal intranet servers or data connectivity when the server sends the package the bandwidth is important. The bandwidth is something you have to consider with the cloud solution you have. If it is on-premises, your data will be updated quickly.

We have not needed to contact the support from Trend Micro Apex One. We have a support vendor that has certified engineers. The access to our servers is with our support vendors. We do not need to log into our server often because we have installed a thread on this server. If the server is disrupted, it loses connectivity or shut down for some reason, we receive a thread through email,  MMS, or network monitoring system we have. We can have alerts from there. If we have any modification required, we call up the support team or support vendor and they will send an email. Once they're done, they will ask us to check if what they did resolve our issues.

I have previously used other solutions, such as Kaspersky Endpoint. 

Trend Micro Apex One and Kaspersky Endpoint are close to being the same solution. I would rate Kaspersky Endpoint higher than Trend Micro Apex One.

The drawback with Kaspersky Endpoint is if the computer systems are out of the network for a long time and the system comes back online, it takes a long time to synchronize and to receive updates. It updates, but it updates very slow, regardless, of whatever internal bandwidth you have. Even if you have changed the source from the on-premises server to the Kaspersky website to the Kaspersky cloud, it takes time. In Kaspersky Endpoint, some of the hash files are hard to find.

The most valuable feature of Kaspersky is, the moment you install the Net Agent, it immediately starts the inventory. This happens regardless of whether you have a system in your domain or non-domain, it scans your network fully.

We only prepare the servers with Trend Micro Apex One for the customers. We give them VPN access with one server and their team is working on it to maintain it. However, we are receiving monitor reports from the solution. 

The solution is completely monitored and maintained by our third-party solution provider.

I am looking to upgrade Trend Micro Apex One to another solution. Both Kaspersky and SentinelOne, are under my budget and I am planning to move to one of them soon.

We are looking for a change because I have Windows 7 which is considered a legacy OS. It has been made completely obsolete by Microsoft. We're planning to update our machine to Windows 11 and then we will think of changing the Trend Micro Apex One. I have not found a good deal or sales, I would stick with Trend Micro Apex One because I have never faced any problem. Whatever I want, this solution has. I cannot give you any negative feedback. We are using two threat protection solutions. We have different locations and they are in different countries. In some countries, we are using Kaspersky and Trend Micro Apex One, and they both are on the same platform.

We have not purchased the EDR module for Trend Micro Apex One, we use the basic endpoint. At this moment I'm looking for the EDR option, endpoint detection response, and the rollback. Trend Micro Apex One Apex One doesn't have the rollback feature.

I rate Trend Micro Apex One an eight out of ten.

The solution is used for security management in the broadest sense. It was for antivirus and malware scanning. 

The client already phased the product out. However, it was used as endpoint protection.

I only worked with it for a couple of months, and we phased it out due to some technical reasons.  

The cloud-based management portal was okay.

It does help prevent various threats. While it's protecting in a broader sense, the issue is I can't see the results of what is happening. 

ApexOne does integrate with other security products. We had a different solution from Trend Micro running. We also are running a server-based solution available from Trend Micro, although they were not necessarily integrated. 

We had it installed within a Microsoft environment. 

If you are an administrator who needs to access the console, it's pretty straightforward. It's easy to administer ApexOne.

The solution provides you with virtual patching to protect against vulnerabilities. 

We were able to use Trend Micro's XDR services in conjunction with ApexOne. It helped give us some extra insights and additional security measurements.

In terms of protecting points against threats, it's hard to answer the question. I'd only worked for it for a couple of months. From what I'd seen, we weren't able to see well reporting-wise. For example, what it does, what it catches, and what it prevents, Defender 365 is way more advanced and transparent. The reporting can be improved. We'd like to have had broader insights as to what was happening on a machine.

As a user or as an administrator, you should be able to see what the product actually does. You would like to see what's happening. What's scanning, et cetera, and it doesn't do a good job like Defender 365 does.

We had some pretty severe issues in a VDI environment. Every time a machine reboots, it needs to fetch the latest updates. However, we had some caching issues, and Trend Micro did not update some specific components which caused VMs to fall out or some people not to be able to work on their VDI anymore. We had some support cases open with Trend Micro, however, it was not easy at all. It was pretty hard to comprehend our specific situation as it was a little in-depth.

I have used the solution for less than a year. 

We experienced instability with a few different Trend Micro products. Typically, after an update, we would have some issues.

The solution is scalable. 

We had severe cases with VMs falling down. Support took too long to help define the root cause of the issue. 

Neutral

We implemented Microsoft Defender 365 in its place. When you look at, for example, reporting from all kinds of incidents it seems to be better than what I have seen from Trend Micro.

There was a period of time when the company paid for both Microsoft licenses and Defender and the reason for the transition was to just have the one solution already covered under 365. 

The solution was deployed on-premises. The company used Citrix Cloud, however, the machines that people worked on were local. There was no cloud-based machinery.

I was not involved with the deployment of ApexOne. I can't speak to how long it took. 

Uninstalling or removing the product wasn't easy.

The solution did require maintenance. Every month we did an image update of the VDI environment. We manually had to make sure everything from ApexOne was exactly right, and the update process was very tricky.

I was not in a position to compare the cost of licenses. 

I'm an independent freelance consultant. I used the solution within the last company I worked for and used it as an administrator and a user. 

I'm not sure if I have noticed a reduction in viruses and malware since moving on to ApexOne. I worked with it for too short of a time period. We never had a real outbreak or anything.

I'd advise those considering the product to do a good proof of concept to really make sure the solution fits. Have your needs and everything in place. Get all the people who will administer the product involved and well-trained. Look at all of the reports as well.

Overall, I would rate the solution six out of ten.

We use Trend Micro Apex One for Endpoint detection.

We have deployed Apex One both on-premises and as a SaaS.

Trend Micro Apex One demonstrates a strong ability to protect endpoints against various threats, including malware, ransomware, and malicious scripts. The solution is considered one of the best in our region's market.

Apex One's advanced protection capabilities adapt to safeguard against unidentified threats, making this visibility crucial for endpoint security.

Apex One's runtime machine learning helps in detecting ransomware, for which we are grateful.

The learning curve for Apex One is easy. The documentation from Trend Micro is excellent, covering all aspects of security, and we also have access to their personnel if needed.

The administrative aspect of Apex One becomes easier as we continue to use the solution. Initially, we encountered some challenges with technical threats and passwords, but Trend Micro promptly assisted us in resolving these issues.

Apex One has helped our staff save time and has also assisted with saving resources.

Apex One has automatically blocked all malware and ransomware.

The deployment of endpoints in the cloud has reduced our employee workloads by 1,200 endpoints.

Apex One reduces administrative overhead by automating many tasks and consolidating all the information into a single dashboard.

We utilize Trend Micro's XDR in combination with Apex One. The pairing of XDR and Apex One enhances the security of our environment.

The most valuable feature is the vulnerability attack and detection since it enables swift action.

The UI has room for improvement. Trend Micro Apex One does not allow us to select a user and deploy a product while creating a new policy and adding users. For example, this limitation occurs when trying to add a USB block.

I have been using Trend Micro Apex One for three years.

Apex One is extremely stable, which is important to me.

Apex One is highly scalable.

The technical support is helpful and efficient.

Positive

The initial deployment took one hour and we had the assistance of the Trend Micro team.

The Trend Micro team helped with our first deployment.

Apex One has a high cost.

I give Trend Micro Apex One an eight out of ten.

Apex One is deployed in our government headquarters as well as 50 branches.

For maintenance, we have a technical team that conducts security and policy checks every quarter.

I recommend Apex One to others.

Apex One is used for endpoint security. I deployed it for two major financial institutions in my previous company. I also installed it in my internal lab in the previous company. 

I am currently not using it. I am currently at a banking site, but before that, I was at a managed service provider vendor site.

Apex One is a great solution for defending endpoints against threats such as malware, ransomware, and malicious scripts. It can detect malicious files, ransomware, and suspicious files.

I have not had any issues regarding detection. I have deployed it on two customer sites, and I have not heard of any issues from them. It provides great protection to endpoints.

We have seen a reduction in viruses and malware since moving to Apex One. It provides great protection. It detected ransomware for one customer. After you install it and sign in, it quickly detects all the viruses.

Apex One provides a single console for cross-layer detection, threat hunting, and investigation. It shows everything on the console. If you integrate it with Apex Central, then Apex Central provides a centralized dashboard of every product of Trend Micro. It provides full visibility into the environment. You get full visibility of all the products installed on the site such as DLP, encryption, XDR, and Vision One. Apex Central is the centralized management system.

Apex One integrates with other security products. I have integrated it with SIEM solutions. I have integrated it with LogRhythm and QRadar for log collection.

Apex One is an all-in-one solution. It provides application control, vulnerability management, and protection. It is also for EDR.

It is easy to administer. You have to specify the policy criteria and automate the policies.

Apex One reduces the administrative overhead. There is a 20% to 30% reduction.

Its reporting and dashboard are valuable. Its dashboard is easy to use.

It could be more customizable. Some clients' systems are slow after the installation of Apex One.

I have been using it from the start. It has been more than five years.

It is stable.

It is a scalable solution. Our clients were enterprise clients.

Their support team has been very helpful when we needed support. 

Neutral

I have not used any other solution.

I have experience with on-premises and cloud deployments. I prefer the cloud. The cloud setup is easy. 

The deployment depends on the client. If client requirements are clear, it is easy. Otherwise, it can be complex. In Pakistan, there are many problems that we are facing with the deployment process of Apex One because some clients are not pushing the agents to Active Directory or remote registry. We have to install it manually on every computer or place it on a shared server to install it on their endpoints.

The deployment duration depends on the number of endpoints. For more than 2,000 endpoints, it can take two to three months. If you are only installing the endpoint solution from a remote site without making any policies, then it does not take too much time. You just need to push the agent.

It requires maintenance. There are upgrades. They inform the customers and partners when they are having a major upgrade.

Overall, I would rate Trend Micro Apex One an eight out of ten.