Trend Vision One Endpoint Security Reviews

We are using Apex One as a service. We are in the manufacturing industry, and we are using Apex One on our clients.

I am the administrator of Apex One as well as a user.

I can easily manage all our endpoints from a single console. Apex One is very helpful for us.

Apex One is excellent for defending endpoints against threats such as malware, ransomware, and malicious scripts. We have not faced any issues till now.

Apex One detects ransomware with runtime machine-learning capabilities. It is a very important feature because the main attack these days is ransomware.

Apex One provides us with a single console for cross-layer detection, threat hunting, and investigation. It is important because I cannot go to every APC and scan them and look for notifications. From a single console, I can manage each and every endpoint. We can also manage reports.

This single console provides end-to-end visibility into the entire IT security environment. We can see the percentage of compliance of our PC security. This end-to-end visibility has reduced our response time by 50%.

Apex One is very easy to use. It also depends on the knowledge of the person managing it, but for me, the management of the console is very simple and very user-friendly.

We have seen a reduction in viruses and malware since we started using Apex One. There is about 50% reduction.

We use Apex One as a service. It has helped to reduce the staff's workload. The single console helps to reduce the workload by 30% to 40%.

Its real-time features are valuable. It is in real-time, and it works fine.

We need some features as per our scenario and requirements. We want to manage the policies in the group. Currently, if I am at one location and other users are at other locations, the main problem is that we cannot manage policies location-wise. The policy management should be improved. I should be able to group them based on the location. If one location has four policies and another location has the same policy, currently, I have to scroll the screen to find out the policy as per my location.

If we have 10 locations, such as locations A, B, or C, and each location is separated geographically and has four policies, the total number of policies is 40. If a user from location C wants to manage their policies, he has to scroll the screen and find out their location's policy. If I can group the policies based on the location, it would be easier to manage.

We have been using this solution for the last two years.

It is stable.

It is scalable. It is being used at 10 locations. 

I am satisfied with their support. I would rate their support a nine out of ten.

Positive

We use it as a service. Its initial setup was straightforward.

It does not require any maintenance from our side. Everything is automated.

We had a consultant. We had two people for deployment. There was me and one person from Trend Micro. 

We have seen an ROI. We can save our time, and we can also save our money.

It is a little bit more expensive than other solutions.

Policy management needs to be improved. Overall, I would rate Apex One a nine out of ten.

We primarily use the solution for endpoint protection. We have only used the solution for six months, however, it has already improved the security posture of our organization. 

The solution is good for monitoring endpoints and providing or removing access.

The automatic source updates are quite useful. The agent is installed on the machine and can provide updates to the clients. 

It's an extremely convenient product.

It's great for defending endpoints against threats like malware, ransomware, and malicious scripts. The product provides good protection overall. It helps protect our endpoints against even unknown or stealthy threats. It adapts well against various threats.

Apex One detects ransomware with runtime machine-learning capabilities. This is very important for us. It's protected us well against ransomware.

The product provides a single console for cross-layer detection, threat hunting, and investigation. Having a single layer of control makes things easy. It provides complete end-to-end visibility to the entire IT security environment.

Using it makes the management of threat detection smoother. It's reduced our response times by 60% to 70%.

It has provided us with virtual patching to protect us against vulnerabilities even before a patch is available for the source of the issue. This is very useful. It's a pretty significant aspect of the product.

We've seen a reduction in viruses since moving to ApexOne. We've seen a 50% to 60% reduction in events. 

Using the product as a service on the cloud has helped reduce employee workloads. It's also reduced administrative overhead. 

We'd like to have access to more learning materials to help us understand the solution better. It would be great if the company offered some core courses. 

It would be better if it was easier to administer Apex One. Right now, it is moderate. 

I've been using the solution for the last six months. 

The solution is stable and has met our needs. 

We can increase capacity based on our needs. It is a scalable product.

I haven't had any issues with technical support. 

Neutral

We have used Symantec, among other solutions, in the past. We read about this product and found it was better at endpoint protection. 

The initial setup process was not easy or difficult. It was moderate. You do need to have some knowledge of the solution in order to deploy it effectively.

I don't have any insights in terms of pricing.

We did not evaluate other options before choosing this solution. 

I'm a customer and end-user.

We do not use the solution to integrate with other security products. We don't use any other products.

We have tried to use Trend Micro's managed XDR services in conjunction with Apex One, however, we weren't able to install an agent, so we're looking into it.

I'd rate the solution eight out of ten. I'd recommend it as a security solution.

I am supporting many clients with this solution. Each of my clients is using a different version based on their requirements.

Trend Micro Apex One is used for security for our endpoints, such as Microsoft Windows and mobile devices.

The most valuable feature of Trend Micro Apex One is the response time and detection module.

The solution could improve the Linux XDR functionality. It is not mature. There could be some improvement in the area of the use cases. For example, improvement is needed in OTN. 

There are times when the solution reboots during the installation that could be minimized or improved.

I have been using Trend Micro Apex One for approximately four years.

The solution can be unstable depending on what version is being used.

I rate the stability of Trend Micro Apex One a seven out of ten.

We have over 25,000 users using this solution and approximately four clients.

The solution is scalable.

I rate the scalability of Trend Micro Apex One an eight out of ten.

The support from Trend Micro Apex One is helpful. However, they only provide documents for XDR multiple integrations that could be improved. We had to search for more information ourselves.

I rate the support of Trend Micro Apex One an eight out of ten.

Positive

The initial setup of Trend Micro Apex One is simple if it is a fresh installation and can take only minutes. However, if there are other solutions set up prior it will take more time.

There are use cases that require assistance to implement the solution.

I have approximately five people for the maintenance of the solution.

I rate Trend Micro Apex One an eight out of ten.

We use Trend Micro Apex One as our primary antivirus solution.

When we use Trend Micro, we can get pop-up messages about who is connecting additional USB hard drives or disks, and about cracked software that may be malware. We can also identify these issues from the client and from the central configuration manager. We can then push patches and behavioral monitoring to protect our custom clients.

With ransomware, malware, and other threats, behavioral monitoring can be a particular benefit because it can catch and quarantine ransomware or malware that is repeatedly using the same methods, even if the malware is new or unknown.

Apex One has advanced protection capabilities that adapt to protect against unknown and stealthy new threats, which is important for our clients, especially those who click on infected web content.

Apex One can detect most ransomware variants with real-time machine learning, which helps to detect threats before they spread.

We leveraged the practice sessions and Trend Micro's support to learn how to use Apex One which made it easy.

Administering Apex One is straightforward. We have a helpline available for the software, and the administrator user-level guide is accessible online.

Apex One has helped our organization improve its endpoint detection.

It has reduced the number of viruses and malware by more than 95 percent.

Apex One has reduced our administrative overhead by one hour per day because we can perform all administrative tasks from a single console.

Web reputation and behavior monitoring are valuable features, as they allow us to control which websites users can visit and download from, and to protect against ransomware.

The Apex One endpoint sensor has room for improvement.

I have been using Trend Micro Apex One for three years.

Trend Micro Apex One is stable.

We are managing 2,800 PCs and servers without any issues. With our current setup, Apex One can handle up to 5,000 PCs.

The technical support team is available 24/7 and they are located in Dubai and India.

Positive

Our previous three antivirus solutions were Trend Micro 7, 8, and XP before we upgraded to Apex One.

Our organization is responsible for the deployment of Apex One to all of our client's endpoints. The deployment is straightforward. The deployment took around five days. 

To deploy Apex One, we must first install it on the server. Then, open the firewall ports for all freelance clients. Next, check the availability of the client-server communication port. In the directory, place the login script and the existing agent. The client will then be automatically pushed to the Apex One Control Manager. The agent will be notified that there is new software available that needs to be migrated. The upgrade will take place, and the client will need to be restarted for the agent to be installed. The same process applies to roaming clients.

Eighteen people were involved in the deployment because there were 16 sites, including airports, landports, and seaports.

Trend Micro Apex One is affordable. The licensing fee and support are bundled together.

I would rate Trend Micro Apex One eight out of ten.

Apex One is deployed across multiple locations, connecting endpoint servers, PCs, and laptops to the LAN network through fiber channels of the Ministry of Communication, landlines, and private networks to our centralized data center.

We use two people for maintenance to ensure that updates are automatically pushed through to the servers.

Endgame and SentinelOne provide more protection than Apex One.

We provide Trend Micro Apex One to our customers to protect their endpoints.

The database engine is more efficient than other endpoint solutions and this helps protect against threats.

There are advanced protection capabilities that adapt to protect against threats, and its AI helps detect unknown threats and user attacks.

Trend Micro Apex One detects ransomware using its runtime machine learning capabilities. It can identify suspicious or infected machines and help to remediate them.

It provides a single console for crossfire detection, threat hunting, and investigation. The single console UI provides end-to-end visibility into our IT environment.

Apex One integrates efficiently with other security products. We can connect with the vendor that provides us with the API needed for the integrations.

The learning curve for Apex One is short. The steps required are easy to understand and follow.

Administering it is not difficult.

It has helped our customers by providing many features that help them scan their environments and provide recommendations to improve their security posture. These features include an intrusion prevention system, application control, and a firewall with filtering.

Trend Micro Apex One has helped our customers reduce the number of viruses and malware by 80 percent.

Trend Micro Apex One as a Service has helped reduce staff workload by providing reports that alleviate the headaches of security teams.

The AI and machine learning feature is the most valuable because it helps mitigate threats based on an organization's behavioral patterns.

Some of our customers need to add cache file signatures in Trend Micro Apex One, but it is currently not a supported feature.

Trend Micro Apex One can become the market leader by improving its signature base, patterns, security profiles, engines, and integration with multiple vendors.

I have been using Trend Micro Apex One for three years.

The technical support is slow to respond.

Neutral

The deployment is straightforward. First, we deploy an SQL database to consolidate all of the organization's databases into a single, easy-to-manage database. We then download the Apex One Security Agent to the Apex One portal and install it on the target endpoints. Once the agent is installed, we receive the ports, IP addresses, and IIS names of the endpoints. We then install the Apex One Security Agent on the Trend Micro Apex One site and configure it to scan the agentless operating systems for integration with Active Directory.

Three people are required for the deployment.

From what I understand the pricing is not expensive for Trend Micro Apex One.

I would rate Trend Micro Apex One a ten out of ten.

Our customers in the oil and gas industry deploy Trend Micro Apex One across their environments.

Many clients come to us after they have been attacked by ransomware. They often ask us to immediately remediate the situation, but this is not possible once a system has been compromised. However, we can usually install Trend Micro Apex One or a Cloud One product right away. This is our standard response to these situations.

Most of the clients I work with are hospitals. They have been using a different endpoint security solution, but they were attacked by ransomware and reached out to us for a different solution.

In one of the use cases we worked on, we simply installed an endpoint security solution. During the proof of concept, the hospital actually encountered a ransomware attack. There were two systems that were attacked: our test PC running Apex One and the other that was using the existing endpoint security solution. The Trend Micro-installed PC was able to navigate the attack, but the files on the other PC were corrupted.

We also simulate other attacks, such as ransomware or simple malware, using the Intelligent Content Analysis and Response tool. We then check the Device Control feature. Apex One also has data loss prevention and application control features. The DLP feature is not as comprehensive as a full-blown DLP solution, but it can be used to leverage regular expressions, specific keywords, and specific attributes. We also test the application control feature.

Our most recent testing has been with the new Vision One product. This is an extended detection and response platform that can be integrated with not only Trend Micro's other solutions, but also with other security solutions from different vendors, such as SIEM, firewalls, NDR, and vulnerability management systems.

When we test the integration of Apex One and Vision One, we focus on automation, remediation, and cost analysis. We can see how an attack was carried out, down to the file level, hostname, and user. If Vision One is integrated with Active Directory, we can also see who the user was at the time of the attack.

This is the scope of the usual use cases we perform during proof of concepts for Trend Micro Apex One.

I would rate Apex One nine out of ten for its ability to defend endpoints against malware, ransomware, and malicious scripts.

Apex One can defend against zero-day attacks and stealthy attacks. This is important because in-house applications can have many vulnerabilities, such as coding errors and misconfigurations, which attackers can exploit. Having Apex One as an advantage would give clients a head start in defending against unknown threats.

It uses runtime machine learning to detect ransomware. Machine learning allows us to monitor activities and suspicious behaviors running in our system, not only at the file transfer level but also at the library and registry level. This is important because it allows us to identify potential threats. Runtime machine learning can see any entry points that ransomware might use to infect a system.

Trend Micro has announced that they will be migrating the Apex One platform to Vision One, which can be integrated with an XDR.

Our clients have integrated Apex One with a vulnerability management firewall, SIEM, MFA solutions integrated with Azure AD, and the native security of Microsoft 365.

Apex One is user-friendly. For those familiar with an endpoint security solution, it will not be difficult to learn Trend Micro Apex One. However, for those who are new to the solution, they will need to take some time to learn the ropes.

Administering Apex One is straightforward, especially for the SaaS solution compared to the on-premises solution. This is because we only need to download the installer. The installer is large, around 400 MB. Once we install it on the system, we can communicate with the management console, which is the same for both solutions. We just need to make sure that all required communication ports, FQDNs, IP addresses, and ports are allowed on the firewall. We usually take into consideration the clients when we are doing POCs, and we need to work with the infrastructure team to check on this.

Apex One provides our clients with virtual patching to protect against vulnerabilities. From the perspective of an impending threat, if a client is able to patch the vulnerability in the meantime, Apex One can see the potential threat and take action to protect the client. This is done by identifying the signatures of the vulnerability and creating a virtual patch. It is important to make sure that clients understand that this is not an official patch, but rather a temporary measure that can be used while the official patch is being developed and applied.

Before using Trend Micro, many of our larger clients, which are hospitals, were constantly attacked by malware. However, after adopting Apex One, the viruses and malware have been significantly reduced or eliminated altogether. This is why they continue to renew their subscriptions to Trend Micro.

Most of the time, we recommend the SaaS version of Apex One because the on-premises solution from Trend Micro requires significant resources from the client. If they do not have the necessary monetary resources, they will need to take this into account. This is because when we build an on-premises Apex One, we need two servers: one for Apex One on-premises and one for Apex in Cloud. Additionally, if we leverage the entire SPE package, we will also need a server for mobile security and file and drive encryption.

The endpoint deployment in the cloud has helped our clients reduce their staff workload, especially on the maintenance side.

Apex One has helped reduce our client's administrative overhead.

Some of our clients use Trend Micro's managed XDR service and they love it because the automation makes things easier for them. 

The ransomware protection and behavior monitoring features of Trend Micro Apex One are actually good. All endpoint security solutions are in the market to defend against and remediate threats. However, Trend Micro is particularly quick to identify suspicious activities. Any malicious virus or malware that can be extracted from the system is something that they can leverage and work on. One way they do this is through virtual patching. Most of the time, vulnerabilities come from legacy operating systems. These operating systems cannot always be updated, such as Windows 7. If Microsoft announces that it will no longer update a specific operating system, there is nothing that can be done about it. However, Trend Micro can anticipate specific vulnerabilities that can be exploited due to the lack of updates. They can then leverage these vulnerabilities to create a virtual patch that can be applied to the specific system. I believe this is one of the many highlights of Trend Micro Apex One.

One of Trend Micro's weaknesses is its high resource utilization. Many of our clients have complained about this, and it is a valid concern. However, we assure our clients that the level of security that Trend Micro provides is worth the high resource utilization. Trend Micro is very fast at detecting and protecting against threats. For example, they were able to identify suspicious signatures for a ransomware attack that was happening worldwide months before the attack actually occurred. We believe that this level of threat intelligence is a major strength of Trend Micro. Of course, no security solution is perfect. There are always ups and downs. However, we believe that Trend Micro's strengths outweigh its weaknesses. However, we do not only offer Trend Micro for this reason.

I have been using Trend Micro Apex One for four years.

Trend Micro has consistently been in Gartner's Leaders Program year after year. Apex One is stable.

Apex One is scalable.

The initial setup is straightforward. We usually plan and gather data before implementing. We ensure that there are no residual old endpoints installed in the system. We then set expectations with the client and proceed with setting up the management console. We install the system step-by-step and then work on the policies. We also integrate with other systems and transfer knowledge and troubleshooting skills. 

I usually complete the deployments on my own, but for our larger clients with over 2,000 endpoints in different locations, we need to be on-site. For a three-month deployment of those 2,000 endpoints, we allocated three engineers. There was also one time when we had to allocate a lot of engineers for a government agency with eight thousand employees.

The pricing for Apex One is midrange, and worth the costs.

I would rate Trend Micro Apex One an eight out of ten.

All security solutions require maintenance. But with SaaS deployment and SaaS security solutions, most of the maintenance is actually covered by the principal itself.

Apex One can be resource-intensive and have high utilization, but it does a great job protecting our clients' endpoints.

We use Trend Vision One Endpoint Security for securing end-user systems, desktops, and laptops. We also use it to secure the data in the user system, which we officially provide to employees. It also supports backward compatibility by providing virtual patching to operating systems like Windows 8, whose end-of-life was declared by Microsoft.

Normally, all organizations have their own domain services. Employees who log in to the local LAN network are given unique login credentials to log in to the system and access applications. Without the solution, DDoS attacks could happen in the network, and unknown traffic could be generated from the endpoints. Sometimes, the malware uses up all the resources, generates traffic, and destabilizes the server or network connectivity.

Services like Trend Vision One Endpoint Security and endpoints security identify malware or viruses infecting the systems. We can disconnect them from the network and limit unknown traffic. The official work which needs to be done gets faster. Otherwise, it slows the network and affects the other systems by overloading the services and applications.

Since we have installed the solution in the system, malware attacks get quarantined, and we get notifications on our dashboard. We get a notification on the solution's centralized dashboard, and then we take the needful action on that.

Trend Vision One Endpoint SecurityOne has advanced protection capabilities that adapt to protect against unknown and new threats.

The solution detects ransomware with run-time machine learning capabilities.

The solution's ransomware detection ability is very important to us.

The dashboard provides us with a single console for cross-layer detection, threat hunting, and investigation. It is very important to have a single console for cross-layer detection.

The solution does not provide end-to-end visibility into the entire IT security environment. It only provides visibility for the desktop part. There is a separate solution for the server part. However, the solution provides complete visibility for the end user part.

The solution integrates with other security products. As part of integrating with other security products, when a threat is detected in the network sandbox, the solution deploys rapid updates to the endpoint. We have scheduled updates. On the server, it gets automatically updated, but on the end user part, we have defined the schedule for when it should get updated.

Trend Vision One Endpoint Security is easy to learn because it's a web-based application. It gives a dashboard on the web, making it easy to identify the affected endpoint or port. So it's easy, and any technical person can use it in a simple way.

Administering it is just a one-time setup; if you have done it, you won't face any issues.

Trend Vision One Endpoint Security has reduced administrative overhead for us. Earlier, we used a different endpoint solution. So the administrative people involved with the old solution are also involved in the new solution.

We are using Trend Micro's managed XDR services in conjunction with Trend Vision One Endpoint Security, which has been quite useful for our Trend Vision One Endpoint Security deployment. It's an additional benefit to the Trend Vision Service.

Users can evaluate the product, and they can use it. We have been using it for the last six to seven years, and it's a stable solution. We haven't faced many issues. The functions we set are normal, and if the end-user faces any issue, we can easily rectify it.Trend Vision One Endpoint Security is a user-friendly solution that can be used by all organizations.

The most valuable feature of Trend Vision One Endpoint Security is the virtual patching it provides. If no patches are available for any operating system we use, the system becomes vulnerable to attacks. Trend Vision One Endpoint Security provides virtual patching services, which protect the system from any attack.

The virtual patching feature of Trend Vision One Endpoint Security is quite significant. While Microsoft has released new operating systems like Windows 10 and Windows 11, older operating systems like Windows 8 and Windows 7 are being used for specific purposes. It's not possible to immediately upgrade to a new operating system once it is released. In such a case, we can use the virtual patching feature, which helps limit any attacks on that system, and we can use it till we go for any replacement or upgrade of that machine.

The resources used by Trend Vision One Endpoint Security during scanning could be improved. Once the endpoint scanning starts, it may run up to two to three hours; and other applications slow down during that time. The solution can be improved to utilize fewer system resources, like memory and hard disk, during scanning.

I have been using Trend Vision One Endpoint Security for the last six years.

Trend Vision One Endpoint Security is a stable solution.

I rate it a nine out of ten for stability.

Trend Vision One Endpoint Security is a scalable solution.

I rate it an eight out of ten for scalability.

We previously used McAfee. McAfee had some business changes as some other company took over, and there was no future roadmap for the next releases. I was unclear if I would get any updates or if the solution would introduce new versions or releases in the coming years.

The solution's initial setup is straightforward. We have installed the solution on two virtual servers with high availability mode.

We had support from Trend Micro, and a partner was also involved in the solution's deployment. So around four people were involved during the solution's one-time installation.

All the departments use Trend Vision One Endpoint Security in our organization. We have a separate contract for the maintenance of the solution on an on-call basis. If we face any maintenance issues, we open a ticket.

We have seen a return on investment with Trend Vision One Endpoint Security. We have seen a significant reduction of around 60 to 70% in viruses and malware since we started using Trend Vision One Endpoint Security.

The subscription model is definitely on the expensive side. Earlier, we used to pay a one-time license fee and yearly support charges. However, with the subscription model, we have to pay more for the complete cost every year.

Overall, I rate Trend Trend Vision One Endpoint Security an eight out of ten.

We use Apex One to protect our endpoints and servers against viruses. 

Apex One offers a lot of bang for your buck. It includes an antivirus solution, DLP, app control, and all the other features found in endpoint protection solutions like Microsoft Defender. Many other solutions require additional licenses for different operating systems, but Trend Micro software bundles everything.  Many other endpoint protection platforms are restricted by the operating system, but this is an all-in-one solution. The firewall and other aspects of endpoint protection can all be managed from one point.

We are pleased with the antivirus features and the overall experience. Trend Micro has enabled us to catch all the malware scripts and nasty things out there. We have a multilayered defense with different antivirus vendors and layers. It's easy to integrate Apex One with our other products. 

Once Apex One is set up, it isn't problematic to administer. The correct configuration and deployment is something that takes time. It isn't necessarily specific to Apex One. It's true of all vendors because you have guidelines and specific rules.

We had issues with our system integrator who didn't have enough experience with Trend Micro. There aren't many enterprise customers in our country who use Trend Micro on the level that we are using it, so it might be a little too complex for them. Trend Micro is typically used in small companies that do not need all the advanced features that we are looking for. The integrators don't have experience deploying these features. The scope is broad, but Microsoft Defender is simpler. 

Many vendors are pushing customers to the cloud for advanced XDR features. This drives costs up substantially and takes control out of the customer's hands. I would like Trend Micro and other vendors to make the advanced capabilities that are increasingly being deployed to the cloud also available on-premise.

We have used Trend Micro endpoint protection products since 2010. We had OfficeScan and Deep Security at one point.

I rate Apex One nine out of ten for stability. 

We haven't had any issues with scalability.

I rate Trend Micro support seven out of ten. Like most vendors, Level 1 support is catastrophic. At Trend Micro, everything starts at Level 1, and the process of how quickly you get from Level 1 to Level 2 is something all vendors have issues with.

Neutral

We were using Sophos. Trend Micro Apex One is bundled with other enterprise protection products, so it covers more than just antivirus.

We had some initial challenges configuring high availability on our server, but it wasn't difficult otherwise. 

We had help from a systems integrator and Trend Micro support. I rate the integrator two out of ten and Trend Micro seven out of ten. 

We have seen a return on investment. When we initially switched to Trend Micro, we reduced the licensing costs by decreasing the number of products we use. In three years, we recovered the initial investment, and our costs have been more optimal since then. 

Apex One's pricing is highly competitive. That's one advantage. We compared the pricing of solutions that do everything we want, and others are more expensive than what we have. There are no additional maintenance fees, but we have a support contract that we renew annually. 

I rate Trend Micro Apex One eight out of ten. I would recommend Trend Micro to companies looking for more than basic antivirus protection. If you need firewalls, application control, device and USB control, Trend Micro bundles all of that. I would recommend Trend Micro to a company that needs to cover all those areas