Trend Vision One Endpoint Security Reviews

We were using it for our endpoints. We had more than 1,000 points. 

We were using it for anti-malware, DLP, and device control. We also used encryption, which did not work well, but the anti-malware, DLP, and device control capabilities worked very well.

By implementing Apex One, we wanted malware protection for our endpoints. We also had a requirement for a data loss prevention solution. It was integrated into the Trend Micro suite, so we got three capabilities: malware protection, DLP, and device control. The Trend Micro suite worked for these three use cases for us.

Device control worked as expected. We tried other solutions too, but they did not work the way we configured them, whereas with Trend Micro, it was not difficult.

Apex One was good at defending endpoints against threats such as malware, ransomware, and malicious scripts. In the five to six years that I used it, I did not have a single issue. All the endpoints were protected. I did not have any outbreak or anything else. It was effective.

Apex One had advanced protection capabilities that adapted to protect against unknown and stealthy new threats. It was pretty good. In the reports, we could see the outbreaks mitigated by Trend Micro. It automatically provided an alert.

Apex One provided us with a single console for cross-layer detection and investigation, but I am not sure about threat hunting. As I understand, threat hunting is something that comes under the SIEM solution. I am not sure whether it has threat-hunting capabilities or not. I did not deal with that.

Apex One integrated well with other security products. It was good. We integrated it with our SIEM solution. It was seamless. When a threat was detected, it deployed rapid updates to endpoints. It was very critical. I could see that every two hours, definitions were getting updated.

Apex One has consistently been a good product. It consistently performed well for me. It kept getting updated for any new evolving threats and ransomware. I did not have any issues.

Apex One provides virtual patching to protect against vulnerabilities even before a patch is available for the source of the issue. Because we did not have any issues, we were not very concerned about that, but the feature was there.

Device control works well, and the anti-malware updates are also pretty good. Every two or three weeks, you get updates. The frequency of the release of new definitions is quite good. We had peace of mind.

It was easy to administer. It was easy and user-friendly. When new technicians joined, we just provided access to them. They could efficiently manage it. It was not very difficult to train them.

Trend Micro's encryption is not up to the mark. We tried their encryption product, but we did not like it. Encryption was difficult to manage.

Other than that, I do not have any input. We did not go into XDR. We were planning, but then we moved to another solution. The product is stable, and they should keep working on handling new threats.

I used it for five to six years. I stopped using it three months ago.

It was pretty stable. We never had any problem related to stability, where it was not performing or not updating. 

It is easily scalable. If an organization has 500 endpoints and they are expanding to 1,500 endpoints, the migration is not very difficult. It is easy.

We had a support partner to support us. Whenever there was a technical issue, they helped to resolve it. I never went very deep into it because our partner used to handle the technical support service.

We were using McAfee. We switched because the pricing of Trend Micro was competitive at the time. 

We were happy with McAfee, and we were happy with Trend Micro. We did not have any issues with either product. We did not see any reduction in viruses and malware after moving to Apex One.

It was an on-premises solution. My team and I were involved in its deployment.

It took us about three to four months to completely implement it. We took our time. We first implemented it on some of the machines and saw the results. We then implemented it on other machines. Within one year of implementing it, we could realize its benefits.

We work with a consultant. He supported us with any technical issues. The initial configuration and installation on a certain number of machines was done by the consultants, and later on, my team handled it. Overall, we had seven to eight people who were involved in its deployment.

For managing it, I had two resources for managing servers and different applications. They could manage Trend Micro along with them. I did not have to have a separate resource for it. The same two people could handle it along with their other responsibilities. They were responsible for monitoring, updating clients, and checking the client status. They checked how many clients were updated and troubleshooted the ones that were not updated. They looked at the compliance reports and alerts.

Its price is competitive.

We did not evaluate other options because Apex One was already being used in other groups in my company. They were satisfied with it, and it also had better pricing, so we just went for it. We did not evaluate other products.

It is pretty good. We did not have any surprises. We did not have any kind of attack. Trend Micro provided good protection. It gave us confidence.

It has a lightweight agent. The installation is not very difficult, but the partner should be competitive enough. The product is good. It does not require much maintenance, but you should have a good partner to support you. 

Overall, I would rate Apex One a nine out of ten.

We provide Trend Micro Apex One to our customers to protect their endpoints.

The database engine is more efficient than other endpoint solutions and this helps protect against threats.

There are advanced protection capabilities that adapt to protect against threats, and its AI helps detect unknown threats and user attacks.

Trend Micro Apex One detects ransomware using its runtime machine learning capabilities. It can identify suspicious or infected machines and help to remediate them.

It provides a single console for crossfire detection, threat hunting, and investigation. The single console UI provides end-to-end visibility into our IT environment.

Apex One integrates efficiently with other security products. We can connect with the vendor that provides us with the API needed for the integrations.

The learning curve for Apex One is short. The steps required are easy to understand and follow.

Administering it is not difficult.

It has helped our customers by providing many features that help them scan their environments and provide recommendations to improve their security posture. These features include an intrusion prevention system, application control, and a firewall with filtering.

Trend Micro Apex One has helped our customers reduce the number of viruses and malware by 80 percent.

Trend Micro Apex One as a Service has helped reduce staff workload by providing reports that alleviate the headaches of security teams.

The AI and machine learning feature is the most valuable because it helps mitigate threats based on an organization's behavioral patterns.

Some of our customers need to add cache file signatures in Trend Micro Apex One, but it is currently not a supported feature.

Trend Micro Apex One can become the market leader by improving its signature base, patterns, security profiles, engines, and integration with multiple vendors.

I have been using Trend Micro Apex One for three years.

The technical support is slow to respond.

Neutral

The deployment is straightforward. First, we deploy an SQL database to consolidate all of the organization's databases into a single, easy-to-manage database. We then download the Apex One Security Agent to the Apex One portal and install it on the target endpoints. Once the agent is installed, we receive the ports, IP addresses, and IIS names of the endpoints. We then install the Apex One Security Agent on the Trend Micro Apex One site and configure it to scan the agentless operating systems for integration with Active Directory.

Three people are required for the deployment.

From what I understand the pricing is not expensive for Trend Micro Apex One.

I would rate Trend Micro Apex One a ten out of ten.

Our customers in the oil and gas industry deploy Trend Micro Apex One across their environments.

We use Trend Micro Apex One for our organization to provide security between departments.

It was implemented to help with all the policies regarding our migration.

Trend Micro Apex One does a good job defending endpoints against threats such as malware, ransomware, and malicious scripts.

Its advanced protection features can adapt to safeguard against unforeseen and cleverly disguised new threats. This is particularly crucial in the education sector, where our staff and students frequently visit research websites that may harbor potential security risks.

Apex One can detect ransomware with runtime machine-learning capabilities. This is useful for us.

Apex One provides us with a single console for cross-layered detection, threat hunting, and investigation.

The single console provides end-to-end visibility into the entire IT security environment.

A single console streamlines our response times, allowing us to save up to two hours. Previously, investigating issues required navigating multiple portals, which was time-consuming.

It is easy to learn and use.

The main benefit is the protection of our devices and systems.

We have not received any viruses or malware since implemention.

Apex One has helped reduce our administrative overhead.

The policies, protection, and ease of use are the most valuable features of Trend Micro Apex One.

When I create and implement a new policy, it takes a couple of hours to apply to the devices.

I would like the ability to customize the report notifications and who they are sent to.

I have been using Trend Micro Apex One for almost three years.

Trend Micro Apex One is stable.

It is easily scalable.

The technical support is good.

Positive

We previously used Symantec. 

I would rate Trend Micro Apex One 9 out of 10.

We have 2 administrators for Apex One with 600 endpoints deployed across multiple departments in one location.

Maintaining Apex One is easy.

Trend Micro Apex One is a user-friendly solution with great features and I recommend it to others.

We used it as an antivirus for endpoints. 

We implemented Apex One to have secure endpoints. I am an IT administrator, and I look into security. We chose this product because there is a SaaS-based platform through which the manageability is easy. No on-premise-specific connectivity is required for centralized management. The agents that are installed on the endpoints can communicate well with Trend Micro Cloud and get the latest updates. All the logs and other things flow seamlessly between the endpoint and Trend Micro Cloud.

We saw a plethora of benefits, specifically in terms of managed endpoints. We could see all the AV statuses in the console, and we could sort all the alerts and other things in a single console. It was easy from the management point of view and the compliance point of view. We were happy with the product.

Apex One is good for defending endpoints against threats such as malware, ransomware, and malicious scripts. It does not detect ransomware on every occasion with its runtime machine-learning capabilities, but it is pretty good.

It provides a single console for cross-layer detection, threat hunting, and investigation. These capabilities are pretty important for us. Security is one of the most important parts of any enterprise, especially in the hybrid work culture environment where everybody is not working from an office location. The workforce is mobile. People are working from home and other locations. In those scenarios, security becomes a requirement.

Apex One's single console does not provide end-to-end visibility into the entire IT security environment, but it does give visibility into the antivirus side. With security, there are multiple things such as multifactor authentication, single sign-on, access management, rule-based accesses, automated detection and response, and cloud-based security. All this is not there with Apex One. The scope of Apex One is the endpoint. It is installed on endpoints as an antivirus, and it gives a complete view of that but not the overall IT security.

Apex One is a pretty simple solution. It is pretty easy to master.

It was pretty helpful in reducing the employee workload. There was ease of management and deployment. We did not have to install it manually. It was automated onboarding. It was pretty good. It reduced our workload by 10% to 20%.

Apex One reduced viruses and malware. There was a 20% to 30% reduction.

Apex One has advanced protection capabilities that adapt to protect against unknown and stealthy new threats, but for the automated response, you need an XDR solution so that no IT admin is required to respond to any threat. Apex One does not have this capability. For this, you need a higher product or subscription from Trend Micro.

Apex One is easy to manage, but there is an administrative overhead because of the way Apex One creates a structure of the organization with OUs and other things. If you have a large number of devices in the organization, it is a bit of an administrative overhead to manage them because you have to look into each and every device and its compliance. Around 5% to 10% of devices would act as rogue, would not be compliant, or would not be connecting. They require manual intervention where you go and reinstall Apex One agent on the device.

In terms of security, Trend Micro is pretty fast and good at dealing with any outbreaks or vulnerabilities exposed in the environment. The updates and patches that come through Trend Micro are pretty good, and they are fast to respond to any malicious or vulnerable things in the environment. That is one of the best features. 

The antivirus itself is also lightweight. It does not hamper the performance. It is not resource-hungry. It does not impact the overall performance of the device. It is just there, and it is easy to use.

The console can be better in terms of management and viewing the hierarchy of devices. Currently, setting up the hierarchy OU-wise is a bit cumbersome. It can be made a bit easier. If that can be more user-friendly and easier to manage, it would be great.

I have been using Trend Micro Apex One for the last two years.

It is a stable solution. If it is given the right amount of management and administration, it is a good solution.

Its scalability is good. It is a cloud solution. It is easy to expand your capacity. You just have to buy a new set of licenses or additional licenses, and they can mount that capacity in your cloud platform.

We have multiple locations and multiple departments. In our organization, we have around 6,000 users who are scattered globally. Most of them are based in India. About 40% are in the United States of America, and 10% to 20% are in Europe.

I am satisfied with their support. I would rate them a seven out of ten. They are like any other company's support. If you are facing a specific problem that requires in-depth analysis, it can get hard to get to the right engineer. It can take time to get through to the right engineer.

Neutral

We were using McAfee before using Apex One. Pricing, functionality, and ease of management were the reasons for moving to Apex One.

We have recently migrated from Apex One to Microsoft Defender for Endpoint. Apex One is an Endpoint Detection and Response or EDR solution, whereas Microsoft Defender for Endpoint has XDR capabilities. Apart from detection, it is also helping in responding to those detections and providing automated responses to those detections. In addition, Microsoft Defender for Endpoint is bundled with our subscription. Security is a part of it, so we decided to go for Microsoft Defender for Endpoint, but Apex One was our solution for two years. During the COVID time, when we went into a hybrid work environment and people were working from home, it helped us very well during that time.

It was overall straightforward, but there were a few challenges. The reason we went for Apex One was that it is a cloud-based solution. 

It was pretty straightforward to enroll the endpoints. We integrated it with our Active Directory and all the devices were easily enrolled.

The removal of Trend Micro was challenging. When we moved away from Trend Micro, it was a bit of a challenge to remove the tool.

In terms of maintenance, it does require maintenance. From time to time, there will be new agent versions that need to be deployed. The first time also, we had to deploy the agents through SCCM. There are regular updates from Trend Micro. About 80% to 90% of devices get those updates and about 10% to 20% lag behind, so it does require regular monitoring and sometimes manual intervention to check why the updates are not happening. You might have to reinstall the agent on a device.

In a few scenarios, we did engage with Trend Micro where we had an additional or early release of the patches that can be deployed, and we did use that support.

There were two people from our organization, and there were two people from our partner who helped us with the solution.

It was as per expectations. It did the job well. We were using it for our internal IT, so there was not much return on the investment. It was covering the cost, and it was doing the job as expected.

It is cost-efficient.

I would recommend doing a proof of concept. I would recommend this product in certain scenarios. If you are just sticking to Apex One and not going for the XDR solution from Trend Micro, you are missing out on modern-day security practices. Just going for Apex One might not help your environment if you are into security and have users based in different locations. I would suggest going for an XDR solution if you are going for Trend Micro. Also, if you are using Microsoft 365 subscriptions or any higher subscription with Microsoft that includes Microsoft Defender for Endpoint, then you can go for Microsoft Defender for Endpoint. It is a good XDR solution, so you can use it instead of investing in another security solution.

Overall, I would rate Trend Micro Apex One an eight out of ten. As a product, it is pretty cool. It delivers what is promised.

We are using Apex One as a service. We are in the manufacturing industry, and we are using Apex One on our clients.

I am the administrator of Apex One as well as a user.

I can easily manage all our endpoints from a single console. Apex One is very helpful for us.

Apex One is excellent for defending endpoints against threats such as malware, ransomware, and malicious scripts. We have not faced any issues till now.

Apex One detects ransomware with runtime machine-learning capabilities. It is a very important feature because the main attack these days is ransomware.

Apex One provides us with a single console for cross-layer detection, threat hunting, and investigation. It is important because I cannot go to every APC and scan them and look for notifications. From a single console, I can manage each and every endpoint. We can also manage reports.

This single console provides end-to-end visibility into the entire IT security environment. We can see the percentage of compliance of our PC security. This end-to-end visibility has reduced our response time by 50%.

Apex One is very easy to use. It also depends on the knowledge of the person managing it, but for me, the management of the console is very simple and very user-friendly.

We have seen a reduction in viruses and malware since we started using Apex One. There is about 50% reduction.

We use Apex One as a service. It has helped to reduce the staff's workload. The single console helps to reduce the workload by 30% to 40%.

Its real-time features are valuable. It is in real-time, and it works fine.

We need some features as per our scenario and requirements. We want to manage the policies in the group. Currently, if I am at one location and other users are at other locations, the main problem is that we cannot manage policies location-wise. The policy management should be improved. I should be able to group them based on the location. If one location has four policies and another location has the same policy, currently, I have to scroll the screen to find out the policy as per my location.

If we have 10 locations, such as locations A, B, or C, and each location is separated geographically and has four policies, the total number of policies is 40. If a user from location C wants to manage their policies, he has to scroll the screen and find out their location's policy. If I can group the policies based on the location, it would be easier to manage.

We have been using this solution for the last two years.

It is stable.

It is scalable. It is being used at 10 locations. 

I am satisfied with their support. I would rate their support a nine out of ten.

Positive

We use it as a service. Its initial setup was straightforward.

It does not require any maintenance from our side. Everything is automated.

We had a consultant. We had two people for deployment. There was me and one person from Trend Micro. 

We have seen an ROI. We can save our time, and we can also save our money.

It is a little bit more expensive than other solutions.

Policy management needs to be improved. Overall, I would rate Apex One a nine out of ten.

We use Trend Vision One Endpoint Security to protect our systems from unwanted attacks. Malware attacks, encryption, zero-day attacks, and other threats are all happening in the world today. Therefore, the main purpose of using this product is to protect our systems.

Most of our customers deploy Vision One Security as a cloud service, except for government agencies, which always deploy it on-premises.

The XDR feature helps detect and defend our endpoints against threats.

The protection features can help defend against unknown threats. When an unknown application is detected, we can send information about it to the Vision One Security team for analysis and signature creation, which will be shared globally.

The machine learning capabilities help with the detection of ransomware which is important.

Vision One Security provides a single console for cross-layer detection, threat hunting, and investigation.

Vision One Security provides end-to-end visibility into the entire IT security environment. We can use the added visibility to decrease our response times.

Vision One Security integrates with other security products. When a threat is detected in the network sandbox, Vision One Security can deploy rapid updates to the endpoints. It's important that the solution can identify the threat and provide a rapid update.

Vision One Security has helped our organization by protecting us against unknown threats and reducing our response times.

It uses virtual patching to protect against vulnerabilities before vendor patches are available.

We have seen a reduction of 20 percent in viruses and malware since moving to Vision One Security.

Vision One Security as a service has helped reduce our staff workload by 30 percent.

We used Trend Vision's managed XDR services in conjunction with Vision One Security and they helped with the integration and patches.

Real-time scanning is a valuable feature.

Patch management is an important feature that helps protect our machines.

The XDR feature which provides us with real visibility into our environment is the most valuable.

I would like to have DLP features implemented into Vision One Security. We have a lot of customers asking about DLP.

I have been using Trend Vision One Endpoint Security for almost four years.

Vision One Security is a stable solution. I would rate the stability eight out of ten.

Vision One Security is highly scalable.

The technical support is good but we sometimes experience delays with some tickets.

Positive

We previously used Sophos, but its console was resource-intensive and impacted the performance of our Windows machines. Vision One Security is more resource-friendly than Sophos.

Deployment is complex, and most organizations use scripts to automate the installation process. Each environment is different, and deployments typically take two days to complete.

Vision One Security is expensive but we manage to work with the cost.

I would rate Trend Vision One Endpoint Security nine out of ten.

Trend Vision One Endpoint Security can be challenging to learn due to its extensive features, but it is easy to manage once we are familiar with the console.

Our customers range from small to enterprise businesses.

Maintenance is required for packet releases on the servers.

Many customers are moving to this type of centralized system, and I recommend Trend Vision One Endpoint Security.

We use Trend Micro Apex One to monitor our security environment. 

Apex One helps us defend our endpoints against threats such as malware, ransomware, and malicious scripts. We have configured Apex One to send us alerts so that we can take remedial action.

Apex One has advanced protection capabilities that adapt to protect against unknown and stealthy threats. These advanced protection capabilities are important because most targets are end users who are not well-informed and make mistakes that can end up compromising our entire environment.

It uses its runtime machine learning capabilities to detect ransomware attacks.

They provide a single console for cross-layer detection, threat hunting, and investigations. I find the single console very useful because it eliminates the need to log in to multiple consoles to view different security layers, such as Mail Security. For example, I can see all of my security information in one place, without having to log in and out of different consoles.

The single console provides end-to-end visibility into our entire IT security environment, which has helped to reduce our response time. We configured the alerting and have dealt with a lot of false positives since there are often a few false positives among security alerts. The solution is also capable of performing remedial actions without requiring me to actively monitor it. For example, I am working towards the mole, and there is no one in the office monitoring it because we do not have 24/7 monitoring. We have configured the solution so that I will be notified whenever there are alerts, and the solution will take action from the cloud.

Apex One integrates well with all our security products. 

I'm more technically inclined. When I joined my current company, I had never used Apex One before, but I've been able to navigate it easily since then. We have some reading materials, but the best thing about Apex One is that it provides recommendations, just like Microsoft Sentinel. This makes it easy to learn. If I'm not sure about something, I can go to the Learning Hub and watch videos on how to do it, in case there's something I don't understand.

The difficulty level of administering Apex One is reasonable. Many features are self-explanatory. For example, if we click on an alert, it provides a recommendation of what to do. Therefore, learning to use Apex One is not difficult. In general, all these security products are not difficult to use. For example, I have never used QRadar, but I believe it would not be difficult because I have used similar products in the past. All these products have many similarities.

We have seen a reduction in viruses and malware since we implemented Apex One. Occasionally, when I review tickets or attend SecOps meetings, I only see a presentation of what has been detected. However, I can confidently state that the number of incidents has decreased significantly, as we have not had many since I joined the company.

Apex One as SaaS has helped reduce our staff's workload by deploying endpoints in the cloud. We do not need to monitor our environment all day.

I believe the managed XDR adds value to our Apex One deployment. 

Vulnerability management is a valuable feature that I enjoy. I also enjoy having a single platform.

Apex One's threat and vulnerability management has room for improvement.

I have been using Trend Micro Apex One for one year.

I would rate the stability of Trend Micro Apex One as eight out of ten.

I would rate the scalability of Trend Micro Apex One as eight out of ten. We are currently looking into increasing our usage.

Technical support is excellent. We have an account manager who is always available to help us when we have a problem, regardless of the time zone difference.

Neutral

In my previous organization, I used CrowdStrike. The single platform offered by Trend Micro Apex One is an advantage.

I would rate Trend Micro Apex One eight out of ten.

Apex One provides virtual patching to protect against vulnerabilities, but we don't use the feature because we are already using Qualys Patch Management.

We have 20 people who use Apex One within our organization, including 10 administrators.

We use Trend Vision One Endpoint Security to protect against ransomware.

Trend Vision One Endpoint Security does a good job protecting our endpoints against threats such as malware, ransomware, and malicious scripts.

Trend Vision One Endpoint Security has partially advanced protection capabilities that adapt to protect against unknown and new threats.

Machine learning helps detect and block ransomware attacks.

Trend Vision One Endpoint Security provides a helpful single console for cross-layered attack action, threat hunting, and investigations.

Trend Vision One Endpoint Security is easy to use.

The learning curve is not steep.

Before Trend Vision One Endpoint Security, we lacked threat-hunting abilities. Now, we can swiftly pinpoint threats and establish connections between email and endpoint data.

We are using the Trend Vision One platform for consolidated security across hybrid environments. This consolidation has improved our security operations and saved us time.

Trend Micro's Vision One platform offers a full view of our entire IT estate and empowers us to manage cyber threats more effectively. It achieves this through a combination of Zero Trust security principles, and ongoing monitoring for vulnerabilities in our attack surface.

Virtual patching helps protect our endpoints within minutes of detecting a vulnerability while we wait for the full patch which can take some time.

Trend Vision One greatly reduced the viruses and malware we receive. Before Trend Vision One we would receive five callbacks each month but now we may see one or two in six months.

The managed XDR adds great value to Trend Vision One Endpoint Security because we can manage everything from one place.

The most valuable features are behavior analytics, machine learning, and virtual patching. 

To gain complete visibility across our entire IT security landscape, we need additional Trend Micro products to complement Trend Vision One Endpoint Security. We're also integrating a third-party solution with Trend Micro for a more comprehensive approach. The integration aspect has room for improvement.

The console is unstable, meaning it frequently malfunctions or lags, making it unreliable.

Trend Vision One Endpoint Security initially offered a user-friendly administration experience, but its manageability has declined over time.

The technical support response time has room for improvement.

I have been using Trend Vision One Endpoint Security for five years.

We currently have issues with assets not showing up on the console which has been lagging.

Trend Micro Vision One scales its endpoint security based on the number of licenses we purchase, allowing us to secure more devices as our organization grows.

The technical support takes a long time to get back to us.

Neutral

We've switched from McAfee because it was resource-intensive and some users reported missing malware detection.

The initial deployment was straightforward. The only time-consuming part was deploying across different locations. The deployment took two months for 5,000 users. For the deployment, we have to download the console from the agent. No more than three people are required for the deployment.

I would rate Trend Vision One Endpoint Security seven out of ten.

Two people are required for the maintenance.

I recommend waiting until Trend Micro fixes its stability problems before implementing Trend Vision One Endpoint Security.