Trend Vision One Endpoint Security Reviews

The primary use case is endpoint protection. It has been performing okay.

It needs a consolidated manager as there are too many parts to currently manage it. The ability to manage the solution needs improvement because it just does not seem like it is quite everything we need it to be.

Stability is okay.

I have not used the technical support.

I previously used Sophos, which is a much better product with centralized management (in my opinion).

I was not involved in the initial setup.

We evaluated McAfee and Sophos.

• McAfee: They have a SIM that we already had in place.
• Sophos: It definitely had the ability to be flexible and integrate with the rest of our equipment.

Do not believe the marketing hype. Talk with implementers of the product. Replace the solution with Sophos.

Most important criteria when selecting a vendor: functionality, price, and skill.

We primarily use the solution for our endpoint protection. It is integrated for endpoint protection. It's a good product. Some of our clients also use the solution. 

Trend Micro Apex One is good for endpoint protection. They're a Gartner leader for it, so that's why customers like it. 

Their patch management is unique compared to other endpoint protection solutions. It is a good feature. 

The nano protection and device control are great. We were monitoring predictive machine learning. All features are available in the Apex One feature.

It's scalable.

It is stable.

Technical support is helpful.

It is not user-friendly. If they improve this side and make it more user-friendly, then it'll be helpful for IT admins in terms of operating the solution. It's just a bit complex to learn and use at this point, compared to other endpoints. 

Sometimes the solution cannot support legacy PCs.

The product can be a bit heavy.

I've been dealing with the solution for one year.

The platform is good. The product offer is good and the customer experience is good. The only limitation is it's not easy to operate. That said, it is reliable.

It is scalable. That's not a problem.

Technical support isn't too bad. I've been satisfied with the level of support I can get. They are pretty responsive. Their level of knowledge is good.

Positive

I've also used Symantec, which is easier to set up. It's also lighter. However, Symantec's support is not good at all. 

The solution has a moderate level of difficulty. It's not too easy and also not overly complex. For example, compared to Symantec, Trend Micro is more complex.

I'd rate the setup process a two out of five in terms of the ease of setup. You need to have prior knowledge. 

We use the solution in-house. We also resell it and are integrators. 

We're using the latest version of the solution.

I'd rate the solution seven out of ten.

I use Apex One for endpoint security. 

Apex One is flexible and offers a lot of visibility on the agent.

Apex One has some room for improvement on the agent side. I want to get more from the logs and those kinds of things. I want to see whether the agent has the proper updates or any issues with the machine itself. Also, if Trend Micro could add some more tools that I can use in my daily troubleshooting in the future, I think that would be good.

I've been using Apex One for maybe five or six years. 

I haven't had any issues with Apex One so far. It hasn't given me any problems.

Support is Trend Micro's only downside. Their response time is slow. 

I think SAP's endpoint solution has more features available in its interface compared to Apex One.

Installing and configuring Apex One is simple. It took maybe an hour. 

It varies. It can be cheaper, and the other one is more expensive or the other way around. It depends on the reseller and the salespeople unless I'm buying directly from the company. 

I rate Apex One eight out of 10. I would recommend it for home-based users. My only real issue with Apex One is the response time from support. 

There are many use cases. For example, it would depend on the user's requirements. It's mostly for security.

The detection of viruses has been good. The ability to automate has been useful.

The security is very good. It's helpful for catching viruses. 

We are satisfied with the protection it provides. It protects endpoints against malware, ransomware, and malicious scripts.

It helps us find new stealthy threats. It can find new viruses and the latest threats before they can do damage. They can update sometimes twice a day, depending on the virus or malicious activity that is happening.

The product can detect ransomware and has runtime machine-learning capabilities.

It provides a single console for detection, threat hunting, and investigations. It's very handy and helps us optimize.

We get end-to-end visibility for our entire security environment. We've been able to reduce our response time thanks to this capability. We've reduced response time by about 30%.

We've been able to integrate the solution with other security products. 

When we've had detection in the sandbox, we're able to deploy rapid updates to endpoints.

It's an easy solution to learn. It's also very easy to administer. 

The service's endpoint deployment in the cloud helped reduce our staff workload by 20%.

There needs to be more integration with third parties. They need to integrate the DLP with the EDR.

I've been using the solution for four years. 

The solution is stable.

We have about 6,000 or more users using the product in our organization. 

The solution can scale. 

We have sent requests for support. They are okay. They need to improve the response time. 

Neutral

We previously used CrowdStrike. CrowdStrike is EDR/XDR. CrowdStrike has a very good interface. Trend Micro has two different consoles for XDR and EDR, whereas, with CrowdStrike, it's all one console. 

The initial deployment was straightforward. It took about two months to deploy.

We have the solution deployed in multiple areas.

It does not require any maintenance. You just need to make sure it is up to date.

We have witnessed an ROI. It's difficult to define, however. It may be around 30%.

It is a fairly priced product.

We're a customer.

We use ApexOne as a service.

I'd rate the solution seven out of ten overall. 

We use Trend Micro Apex One for Endpoint detection.

We have deployed Apex One both on-premises and as a SaaS.

Trend Micro Apex One demonstrates a strong ability to protect endpoints against various threats, including malware, ransomware, and malicious scripts. The solution is considered one of the best in our region's market.

Apex One's advanced protection capabilities adapt to safeguard against unidentified threats, making this visibility crucial for endpoint security.

Apex One's runtime machine learning helps in detecting ransomware, for which we are grateful.

The learning curve for Apex One is easy. The documentation from Trend Micro is excellent, covering all aspects of security, and we also have access to their personnel if needed.

The administrative aspect of Apex One becomes easier as we continue to use the solution. Initially, we encountered some challenges with technical threats and passwords, but Trend Micro promptly assisted us in resolving these issues.

Apex One has helped our staff save time and has also assisted with saving resources.

Apex One has automatically blocked all malware and ransomware.

The deployment of endpoints in the cloud has reduced our employee workloads by 1,200 endpoints.

Apex One reduces administrative overhead by automating many tasks and consolidating all the information into a single dashboard.

We utilize Trend Micro's XDR in combination with Apex One. The pairing of XDR and Apex One enhances the security of our environment.

The most valuable feature is the vulnerability attack and detection since it enables swift action.

The UI has room for improvement. Trend Micro Apex One does not allow us to select a user and deploy a product while creating a new policy and adding users. For example, this limitation occurs when trying to add a USB block.

I have been using Trend Micro Apex One for three years.

Apex One is extremely stable, which is important to me.

Apex One is highly scalable.

The technical support is helpful and efficient.

Positive

The initial deployment took one hour and we had the assistance of the Trend Micro team.

The Trend Micro team helped with our first deployment.

Apex One has a high cost.

I give Trend Micro Apex One an eight out of ten.

Apex One is deployed in our government headquarters as well as 50 branches.

For maintenance, we have a technical team that conducts security and policy checks every quarter.

I recommend Apex One to others.

I am impressed with the product's antivirus and malware application control. 

The tool needs to improve its dashboard so that all the products can be managed from a single console. 

I have been working with the solution for one year. 

I would rate the solution's stability an eight out of ten. 

I would rate the tool's scalability a nine out of ten. 

The tech support is fast and helpful. 

The product's initial setup is simple. We use the SaaS-based version of the product. You need to dedicate one person for the tool's maintenance. 

I would rate the product a nine out of ten. 

Trend Micro Apex One was an upgrade for a desktop virus scanner, web reputation, and a firewall.

It is very easy to use.

One of the better features, in my opinion, is that it also makes use of a web reputation. For example, if someone accidentally clicks on a link in an email that leads to a malicious website, they will block it.

The interface is good.

It's an excellent product for a desktop.

The only improvement I can see is that it occasionally warns us about callbacks, and there's almost no way to trace it back other than a Windows service, making it difficult to completely eliminate it, or know what program is creating the callback.

The only thing that I would like to see changed or improved in the next release is when it reports C&C callbacks, to make it easier to trace, to see what's doing that, whether it's a program checking for updates or a malicious program. At this time, all it says is that it's a C&C callback and then traces back to a Windows Service.

We have been using Trend Micro Apex One for approximately 20 years.

We upgraded to Apex One, between four and six months ago.

Trend Micro Apex One is a stable solution.

Trend Micro Apex One is very scalable.

It's on everyone's desktop on their computers.

We don't have any plans to increase our usage.

Previously, we used the OfficeScan version.

We are currently using Carbon Black as well.

The initial setup is straightforward.

We gradually upgraded everyone from the previous version to the new version. If I add up all of the time we spent getting everything done, it probably took us a couple of weeks.

There are two of us that manage this solution as well as Carbon Black.

We completed the installation in-house.

We have never calculated the ROI. It may be difficult to calculate, but all it has to do is keep you safe once or twice and it has paid for itself.

The pricing is good.

Licensing fees are paid on a yearly basis. 

If I remember correctly, the cost is approximately four and a half thousand per year.

There are no additional fees.

I would rate Trend Micro Apex One a nine out of ten.

We use this solution as our endpoint security solution.

We are very satisfied with Trend Micro products.

The main benefit is the threat intelligence network of Trend Micro. It is very good.

It checks all signatures to ensure they are the latest and most up-to-date with the latest vulnerabilities. 

The threat intelligence network is very good in Trend Micro.

It integrates well with different products. We are currently using three or four different versions of this endpoint. We use it in the security sector, we use Deep Security and it is working very well.

The integration needs to be improved. We are using the IDLP models and DLP models. 

When integrating we are having some issues with the customization of our DLP policies.

The DLP model needs improvement. When compared to other market DLP products it is not as strong.

We have been using Trend Micro Apex One since 2018. Prior to this, it was known as OfficeScan.

Trend Micro Apex One is quite stable.

It is a scalable product.

We are an enterprise business with approximately 1300 endpoint users.

Technical support is fine. When we raised issues or complaints they would respond and resolve the issues in a timely fashion.

Earlier, I was working with OfficeScan, which was the previous brand.

We also use Trend Micro Endpoint, and Trend Micro Deep Discovery Inspector, and Deep Security.

I have been using Trend Micro Endpoint for the last five years.

With Trend Micro Deep Security and Trend Micro Apex One, the use cases are different. One is directly designed for server security and the other is for endpoint devices, which are mostly Windows 10 and Windows 8.

We are using Deep Security for our server and Apex One for our endpoints.

The initial setup of Trend Micro Apex One is easy.

From a commercial aspect, it is a bit higher compared to other market products.

I would rate Trend Micro Apex One a nine out of ten.