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it_user1033257 - PeerSpot reviewer
Operations Manager at a financial services firm with 201-500 employees
Real User
A stable and lightweight solution that helps to protect our clients proactively
Pros and Cons
  • "This solution protects us from virus attacks before they affect the organization."
  • "The alert, or warning function, needs to be improved."

What is our primary use case?

Our primary use case for this solution is protecting clients. We have an on-premises deployment.

How has it helped my organization?

This solution protects us from virus attacks before they affect the organization.

What is most valuable?

The most valuable feature of this solution is the threat protection functionality.

What needs improvement?

The alert, or warning function, needs to be improved. Two days ago I received an email from the system regarding an incident that was detected with a client who received a great deal of spam, in excess of forty-five thousand emails.

Buyer's Guide
Trend Vision One Endpoint Security
February 2025
Learn what your peers think about Trend Vision One Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
839,422 professionals have used our research since 2012.

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the stability of the solution?

I think that the stability of this solution is very high. It is always running and it doesn't abuse system resources.

What do I think about the scalability of the solution?

This solution is extremely scalable.

How are customer service and support?

I have not contacted technical support for this solution.

Which solution did I use previously and why did I switch?

At my previous job, I used Norton (Symantec). When I changed companies I started using this solution, by Trend Micro.

How was the initial setup?

The initial setup of this solution is extremely simple. It is deployed from our SCCM solution, so it happens automatically. 

What's my experience with pricing, setup cost, and licensing?

I think that this product is expensive.

What other advice do I have?

This is a product that I recommend, as it does exactly what it's supposed to do.

The biggest lesson that I have learned from using this solution is that it's difficult to always be one step ahead of the guys that are introducing malware, but I think that Trend Micro is doing a good job. They are always updating their product.

Overall, I am very happy with this solution, and it does what is advertised.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Presales & Implementation Engineer at a tech services company with 11-50 employees
Real User
User-friendly with good predictive features and great for endpoint security
Pros and Cons
  • "There's excellent data loss prevention to help prevent purposeful or accidental loss of data."
  • "Occasionally, the system may be a bit slow."

What is our primary use case?

We basically use the solution for endpoint security.

What is most valuable?

The solution is a good product for endpoint security. 

The product has so many wonderful features. 

It is a user-friendly product for customers.

The solution has good smart protection capabilities.

The solution protects against any network security issues a client may encounter.

The predictive features are great. There are great predictive behavior analysis and monitoring.

Any unusual and unauthorized actions will be detected easily.

There's excellent data loss prevention to help prevent purposeful or accidental loss of data.

What needs improvement?

Occasionally, the system may be a bit slow.

For how long have I used the solution?

I've been using the solution for about two years at this point. It hasn't been too long.

What do I think about the stability of the solution?

The stability is good. We never had any issues with it. It's not buggy and I don't recall dealing with glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

The solution is quite scalable. It's easy for a company to expand it out if they need to.

How was the initial setup?

Due to the solution's general user-friendliness, the initial setup is not too complex. It's pretty straightforward.

What other advice do I have?

We're just a customer. We don't have any professional relationship with the company.

We're using the latest version of the solution.

Apex One is the best solution for endpoint security due to its many wonderful features, and fast data protection. 

On a scale from one to ten, I'd rate the solution at a ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Trend Vision One Endpoint Security
February 2025
Learn what your peers think about Trend Vision One Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
839,422 professionals have used our research since 2012.
Itamar Kalay - PeerSpot reviewer
Information Security Professional Manager at Hermeticon
Real User
Top 10
Simple and cheap protection. I'd like to see AI features added.

What is our primary use case?

Main anti-virus, approximately 4000 endpoints.

How has it helped my organization?

No damage to the endpoints for more than two years.

What is most valuable?

Simple and cheap protection.

What needs improvement?

Include AI.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Solutions Engineer at a tech services company with 11-50 employees
Real User
Good protection, good ability to detect ransomware and malware, and competitive pricing
Pros and Cons
  • "Its ability to detect ransomware and malware is the most valuable. Its protection is also good."
  • "The portal is a little bit slow in loading. The cloud portal or management control should be a little faster. There seems to be a lot of load on their servers over there. Maybe they are using one server for multiple customers. It would be great if they can increase server performance in the cloud. Its technical support and reporting can be improved. There is no proper reporting, and there is no PDF or things like that. They should include detailed reporting. An attack happened at a client's site, but we couldn't get the report on the same day. We were unable to provide a detailed report to our client. We approached the technical support, and even they didn't give proper answers. They need to improve the reporting capabilities, or the technical team should support us in providing these reports. They should include reporting in the solution. They should also insert sandbox analysis in Apex One."

What is our primary use case?

We use it for protecting our endpoints. Both Apex One and Worry-Free Services are cloud-based services.

How has it helped my organization?

It has been detecting the management activities and quarantining them so that the continuity of our business is maintained. We had a ransomware attack, and Trend Micro was there to stop the attack, and we are still in business.

What is most valuable?

Its ability to detect ransomware and malware is the most valuable. Its protection is also good.

What needs improvement?

The portal is a little bit slow in loading. The cloud portal or management control should be a little faster. There seems to be a lot of load on their servers over there. Maybe they are using one server for multiple customers. It would be great if they can increase server performance in the cloud.

Its technical support and reporting can be improved. There is no proper reporting, and there is no PDF or things like that. They should include detailed reporting. An attack happened at a client's site, but we couldn't get the report on the same day. We were unable to provide a detailed report to our client. We approached the technical support, and even they didn't give proper answers. They need to improve the reporting capabilities, or the technical team should support us in providing these reports. They should include reporting in the solution.

They should also insert sandbox analysis in Apex One.

For how long have I used the solution?

I have been using this solution for more than a year.

What do I think about the stability of the solution?

It has good stability.

What do I think about the scalability of the solution?

Its scalability is good. We can scale it. We just need the licenses. In my company, we have 20 users, but we have also deployed it for our clients. We have plans to sell it more to our clients.

It is scalable for on-premises versions, but we need to do a few things to our database. For on-premises versions, we need to improve server performance as well.

How are customer service and technical support?

Technical support should be improved. It is not as good as the other products. We had to generate a report on one of the attacks that happened, and they weren't much responsive.

How was the initial setup?

The cloud services are straightforward, but the on-premises version of Apex One is not straightforward. It is a complex installation of Apex One.

The deployment duration varies. We have to first prepare all the prerequisites, which takes a lot of time. Overall, the installation takes up to two days. For a large enterprise, the deployment would take one to two days. 

What about the implementation team?

We are an integrator, so we implemented it ourselves.

What's my experience with pricing, setup cost, and licensing?

Its pricing was good. It is very competitive with all the other vendors.

What other advice do I have?

I would recommend to install and implement this solution. It is a good solution. For every solution, there'll be pros and cons. 

I would rate Trend Micro Apex One an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
reviewer1699974 - PeerSpot reviewer
Lead Systems Engineer at a computer software company with 10,001+ employees
Real User
Feature rich, easy to use, but heavy on system resources
Pros and Cons
  • "The main features that are useful are application control, vulnerability protection, and XDR Vision One which we have recently started using. Additionally, the solution is easy to use."
  • "Trend Micro Apex One could improve by providing signatureless detection, reducing the agent's needed system resources to increase performance, and enhance further the vulnerability assessment feature. These changes would be very helpful in the future."

What is our primary use case?

We are using Trend Micro Apex One for endpoint security.

What is most valuable?

The main features that are useful are application control, vulnerability protection, and XDR Vision One which we have recently started using. Additionally, the solution is easy to use.

What needs improvement?

Trend Micro Apex One could improve by providing signatureless detection, reducing the agent's needed system resources to increase performance, and enhance further the vulnerability assessment feature. These changes would be very helpful in the future.

For how long have I used the solution?

I have been using Trend Micro Apex One for a short period of time. However, the company I work for has been using it for a few years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Trend Micro Apex One is scalable. 

How are customer service and support?

The technical support is satisfactory, the support could be better.

Which solution did I use previously and why did I switch?

I have used CrowdStrike.

How was the initial setup?

Trend Micro Apex One is easy to administer. They have different consoles to manage different aspects of the solution. If you want to use XDR you have to use Vision One and that is not good.

What other advice do I have?

I would recommend this solution. However, we have found that CrowdStrike is better.

I rate Trend Micro Apex One a six out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1474389 - PeerSpot reviewer
Networking & Security Specialist at a tech services company with 51-200 employees
Real User
Stable, flexible, and easy to use
Pros and Cons
  • "The product has proven to be very flexible over the years that we have had it."
  • "The integration capabilities could be a bit better."

What is our primary use case?

We primarily use the solution for endpoint security. It helps protect us from malware and viruses for the most part.

What is most valuable?

The solution is very easy to use.

The product has proven to be very flexible over the years that we have had it.

The stability has been very good so far. It's reliable.

We've found the initial setup to be quite straightforward. 

What needs improvement?

I am a supervisor for the technical team. My technical team has used the product for the most part. I don't use the solution in a technical sense and therefore it is difficult to discuss what might be lacking or where changes may need to be made.

The integration capabilities could be a bit better. right now, it's my understanding that they are not as strong as they could be. It's an aspect that could be improved in future releases. 

For how long have I used the solution?

I've been using the solution for about five years or so. It's been a while.

What do I think about the stability of the solution?

The solution is very stable. It's reliable and the performance has been good overall. There are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

We have around 2,000 users on the solution right now.

How are customer service and technical support?

Technical support, in general, has been manageable. They are helpful and responsive. We're satisfied with the level of service they provide to us. 

How was the initial setup?

The initial setup is very easy and quite straightforward. A company shouldn't have any issues with it. The process is not overly complex or difficult.

A full deployment only takes three to five days, and therefore isn't too time intensive in general.

We have three staff members that can handle deployment and maintenance responsibilities.

What about the implementation team?

We handled the implementation ourselves. We didn't use a consultant or integrator at all. We're integrators ourselves.

What other advice do I have?

We're systems integrators. 

We're using the latest version of the solution right now.

Overall, I would rate the solution at an eight out of ten. We've been mostly happy with the product and its capabilities.

I'd recommend the solution to other users and companies.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
reviewer1740045 - PeerSpot reviewer
Cyber Security Engineer at a tech services company with 201-500 employees
Real User
It's more effective and easier to integrate than most of its competitors
Pros and Cons
  • "It's easier to integrate Apex One than Kaspersky. It also performs well, and the customer feedback has been positive."
  • "I would suggest making the on-prem and cloud versions easier to manage via Apex One Central, a centralized management platform for customers and agents."

What is our primary use case?

I've done migration before from the cloud to Apex One on-prem, configured the security settings, and installed the agent on the client's endpoints. I've helped customers migrate from Apex One on-prem to Apex One Vision One in other projects. Also, I've set up Apex One Central to manage them all. 

What is most valuable?

It's easier to integrate Apex One than Kaspersky. It also performs well, and the customer feedback has been positive.

What needs improvement?

I would suggest making the on-prem and cloud versions easier to manage via Apex One Central, a centralized management platform for customers and agents.

For how long have I used the solution?

I've been using Apex One for almost six months. The company was using it for a while before I join it.

What do I think about the scalability of the solution?

Apex One is scalable. 

How are customer service and support?

Trend Micro support is generally more helpful than the support for other solutions, 

How was the initial setup?

Apex One is easier to install Kaspersky than other solutions.

What's my experience with pricing, setup cost, and licensing?

There are licenses for Apex One's individual security features, so it depends on what the customer needs. But in general, Trend Micro is cheap, and many customers require it.

What other advice do I have?

I rate Apex One eight out of 10. I recommend it. It is more generic than Kaspersky, and I would say it's more effective than most competing solutions. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user933648 - PeerSpot reviewer
IT Manager with 1-10 employees
Real User
The scalability is perfect. It did not combat a recent malware breach.
Pros and Cons
  • "The scalability is perfect."
  • "Recently, we had a malware attack and considered looking at other cloud solutions because of this breach."

What is most valuable?

There is nothing valuable about this product.

What needs improvement?

Recently, we had a malware attack and considered looking at other cloud solutions because of this breach. 

For how long have I used the solution?

One to three years.

What do I think about the scalability of the solution?

The scalability is perfect. It has an LDAP view.

How is customer service and technical support?

The tech support is OK.

Which other solutions did I evaluate?

We looked at Symantec.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Trend Vision One Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free Trend Vision One Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.