Trend Vision One Endpoint Security Reviews

Trend Micro Apex One is very helpful, for our customers.

Trend Micro Apex One provides our clients with threat detection and response. It offers protection against threats.

Trend Micro Apex One provides our customers with the best endpoint security.

It has the ability to share, which is not available in other products.

The DLP feature is beneficial to handle devices and other important files that cannot be accessed, sent, or shared. 

This solution should be more secure, in my opinion.

The security features need improvement.

We are partners with Trend Micro.

We have been providing Trend Micro Apex One for a few years.

There are no issues with the stability of Trend Micro Apex One.

Trend Micro Apex One is a scalable product.

This solution has been provided to 13 or 14 clients.

Technical support is customer friendly.

We offer Trend Micro Endpoint, Apex Central, XCR, EDI, EPP, and their deep security.

We provide endpoint security for the extra server.

We have provided many solutions from Trend Micro.

The initial setup is straightforward.

This solution requires a license. It's an annual subscription.

I would recommend this solution who are interested in endpoint security.

I would rate Trend Micro Apex One a ten out of ten.

We use the solution for protection against ransomware, viruses, and spyware. Additionally, we have the policy for integration with the cloud.

The most favorable features have been behavior monitoring and zero-day threat protection.

The integration could improve in this solution.

I have been using the solution for approximately four years.

In the two years that we have been using the solution we have not had an issue with stability.

The solution is scalable. We have approximately 2,500 licenses.

The installation is easy and took approximately 10 minutes.

We did the implementation ourselves and we have an automatic installer for our clients.

The price of the solution was expensive in the first year we had it because we were purchasing it locally. This year we have a global discount for the license. There is an additional cost if you want maintenance support.

I would recommend this solution to others.

I rate Trend Micro Apex One a ten out of ten.

We primarily use the solution a SaaS-based service to streamline the setup, as it only requires one agent and not multiple licenses.

We're an integrator. We have a business relationship with the company.

Apex One is a single agent that covers most needs and has a SaaS-based model, so we do not need any in-house set up to host this application. There will be no additional charges for those types of needs in that area. 

Product-wise it is perfectly fine. If you compare similar kinds of services from other competitors, you'll find you need to go for multiple licenses and multiple agents with other products. However, with Apex One, it gives one single solution, with just one agent and most of your problems are resolved. It's like a silver bullet.

The solution offers very good machine learning.

The solution is very simple to use and easy to deploy.

The solution is very flexible and works on multiple platforms as well as on servers.

The integration capabilities of the solution could be improved.

In a DLT context, the solution needs more features. The DLT needs to be more fully fleshed out. Trend Micro claims that they are security provider, not the compliance provider, and the DLT is a completely compliance-based solution.

We're an integrator and have been using the solution for a while now.

The solution is very stable. There aren't bugs or glitches. It's reliable. It doesn't crash or freeze on us.

In terms of scalability, it depends on what you mean. Add-on licenses are easy to implement. You can add them at any point in time and if it supports your endpoint machine, it supports other machines as well. It supports your ATM machines and it works on various platforms, including Mac and iOS. You can install it on servers as well. There's quite a lot of flexibility within the product.

Trend Micros has a pretty large customer base. I'm not sure how many people are on the solution currently. I know that a decent number of organizations are using it.

We assist our clients in technical support as needed.

The product's technical support is also fine, as they have a completely channel-based model. In that context, you can buy from your solution provider or reseller. They, like us, will have tech support available. In our case, we have our own engineers who are trained on Trend Micro products. They are good and they're free to use for our clients.

The solution's initial implementation is not difficult or complex. It's easy to deploy and quite straightforward.

We're a system integrator. We implement the solution for our clients.

It is a completely SaaS-based model.

Licensing costs depend completely on the number of users or licenses. They have a specific pricing structure. For example, if you are looking for 100 users to be on the product, in the Indian market (we're based in India), the cost is nearly $2,500 to $3,000 maximum for one three-year license. We'll usually get a three-year subscription.

We're quite familiar and regularly work with Trend Micro products. 

The solution is endpoint protection bundled with a couple of more features, with basically a lot of DLT application filtering, et cetera.

We are a system integrator. We offer tech support and help our customers. We sell Trend Micro licenses to companies.

I'd recommend the solution. It's very nice. We've supplied it to many clients with very good results. We haven't received any complaints at all and our agents are satisfied with the solution.

Overall, I'd rank it nine out of ten.

Trend Micro Apex One is a nine-point security solution from Trend Micro. We primarily use the solution for all of the scanning of our endpoint devices. 

Trend Micro ensures the number of signatures is updated on time. If you have updated versions of signatures, they are built into the database quickly without wasting time. 

If you don't update your database in real-time, the problem is there can be zero-day exploits. Hackers or malicious attacks might get through. Trend Micro in that sense is a very good product as it allows us to have access to the database all the time. The security is excellent. That is the most valuable aspect.

Technical support is quite knowledgeable and helpful.

The solution could use signatureless detection.

The EDR capabilities should be built into the solution. In my opinion, the native endpoint product should have the capability of EDR also. The product should be capable of actually building some behavior-based analytics so that it can actually detect signature lists.

I've been using the solution for about three months. However, I had been using a previous version of the solution, known as Office Scan, for the last two or three years or so. 

The solution is scalable.

We currently have 2,000 users on the solution.

We intend to increase usage in the future.

We've reached out to technical support in the past and we've always gotten the help we needed. We're satisfied with the level of support we receive.

We didn't previously use a different solution. We've always used Trend Micro.

The initial setup is not complex. It's pretty straightforward. 

The deployment doesn't take much time, however, it depends on the size of the organization. It's very slow to deploy the product to multiple clients. If your organization has a 10,000 user base, sit will take longer than if you have a 2,000 user base. It just varies according to the number of machines to which it will actually be deployed.  

We have about 2,000 users and we have a team of three or four people that handle maintenance.

I am the security manager on the end solution security team in the organization. The deployment was actually done by the IT team within my team. We didn't need the assistance of consultants or integrators.

We're just a customer.

On a scale from one to ten, I would rate this solution at a nine. It's been very good. We've been happy with the results so far.

We use this product as our antivirus solution.

The most valuable feature is the antivirus. We don't use any of the other features.

For Trend Micro in general, I would like to see better technical responses.

We had a few issues with the former product (Office Scan - this is not an EDR product). We did not get any useful answer from technical support. As a conesquence, there is room for improvement as it comes to our future use of Apex One - let's see how this will evolve.

We are currently testing Apex One, formerly known as OfficeScan which we had been using during the last 6 years.

This is a stable product.

Apex One is scalable.

From what I can tell, the technical support is non-existent. I sent questions about search behavior a couple of times and didn't get any answer.

I have worked with Kaspersky in the past. The setup is very different from what we have now and it is difficult to compare, but I think that Kaspersky is a better product.

In the Kaspersky deployment, the company had a lot of sites and edge-caching was needed to distribute videos.

The deployment took place before I joined the company.

The price is reasonable.

I would rate this solution a six out of ten.

The management console is pretty good. We have a dashboard that shows us what stuff to log, different malicious links that people are trying to access and also if somebody was trying to connect something to the computer, to a USB port or something like that, and if this person is on the under control management. It shows that he tried and he got blocked. Also, the virus and malware attempts that were trying to attack the computer storage and stuff like that so the console is pretty intuitive, it's pretty user friendly. 

Managing the clients themselves, if, for example, I want to have different sites and laws. It's pretty easy to manage the clients and also to move them to different containers. The migration process itself is really easy from office scanning G to Apex One. It's just a few clicks to migrate the clients so the management is pretty good.

It works okay. The management console itself looks pretty much like the regular Office Mechanics. 

We are looking into different solutions, like SentinelOne and Sophos. We might continue with Apex One, it also depends on budget and pricing.

We enabled it a few months ago, but we only moved five to six clients from the office scan from the regular and point protection to Apex One. So far, it has actually resolved as one of the bugs that we had because the regular office scan, a client agent was causing some Windows problems. A lot of Windows systems were crashing, having blue screens. We didn't know what the message share or message said. We tried to analyze it and stuff like that. Eventually, we found out that it was actually because of the OfficeScan agent, the regular agent, and after moving them to Apex One, the blue screens had stopped. This was a good improvement.

We're not sure if we're going to continue with those products or their products or we're going to switch to something else. That's why we stopped the immigration process. If we were going to replace another product, it's not really efficient to waste time on it moving patients and other clients.

It's stable.

We're actually a very small team, currently, we're down to three. IT and infrastructure people deal with all of the network issues and all of the management of the systems for our IT systems and products. One guy does help desk and another person and I were managing the systems. It's actually down to two people to manage all of the other stuff like that.

We use it on a daily basis, Monitoring is part of our daily monitoring and schedule. We're going from our different systems, more critical stuff in the morning, for a few hours and then we get to our later tasks and stuff like that.

We offer support to the vendor directly. They were at our site two times already during the negotiation with the management. 

Based on the latest experience with technical support which was moving from migrating from the IMSDA to the DDI, it was actually pretty good. There was one support guy that worked with over the phone and everything is remote of course and after about two or three hours, all of it was running in production with the new system.

We previously used Symantec. I was mainly dealing with the end point, installing, and uninstalling it and solving different issues that were involved or problems that were involved due to the Symantec endpoint client, but besides that, I wasn't managing the system.

The main difference between the two is the heaviness that was edited with Symantec on the endpoint client itself and into the client. The agent is pretty heavy on the resources sometimes, the memory specialists and we feel that with Trend, the product is more light on the station, and doesn't consume a lot of resources. That's I think the main issue.

The initial setup was straightforward. We did the migration ourselves.

As a current user of Trend Micro, I would recommend it, it does the job. It works fine and usually stops different virus attempts. The management is really good, you can see everything on the dashboard. If someone downloads some kind of infected file or some malicious file, we can see it and it usually gets blocked automatically.

I would rate Apex One an eight out of ten. 

In the next release, I would like to have the ability that if something happens, then we have a record of what exactly has occurred on the station, how it started and how it evolved and eventually, in case something bad happened, something malicious gets through and it wasn't recognized in the signatures and the station got infected so that we can later come and analyze and investigate it and see what exactly happened and learn from it actually for the next time.

We deal with the on-premises deployment model of this solution.

Trend Micro covers many things. The solution right now is called EDR. It's a good solution and they have something called Suite that incorporates many engines like encryption, GLB, and antivirus.

I think if they invest in better training and training partners, it could be even better but they have good coverage here in the Middle East now, especially in Egypt. I cannot recommend something right now.

Trend Micro covers many things but there is something called ATP, advanced threat prevention and it would improve the solution if they invested in this technology.

Stability is good, especially for enterprise companies. Small companies are also okay. The stability is not a problem.

The scalability is okay. Our current tools are licensed with the software solution we provide. So this provides them with tools over the virtual machines they have. They can add many licenses and we can extend to a larger size.

We tried to implement ourselves. Their technical support is okay. 

I work with Trend Micro as a salesman, not a technician. However, what I understood from others is that the setup is okay. It's not complex. 

I have a team to deploy this solution to customers. It takes about three engineers to deploy. Three engineers can handle implementation and maintenance at the same time.

It's well priced at a yearly rate. The price itself depends on whether the solution is a full suite, half suite, or some other engine. It's different according to the consumer's requests.

As a salesman, I encourage the customer to buy the full suite for the engines.

The biggest lesson I learned is about the EPR solution. Some people say it's easier to use this type of product. This is the next generation of antivirus technology.

I would rate this solution as seven and a half out of ten. We work with a lot of solutions, like Carbon Black, McAfee, Symantec, etc. There are features and benefits to each of these.

We are using Trend Micro Apex One for our organization's network security.

I have found it beneficial when I update a policy it is implemented within a few seconds and the blocking of USB storage function.

The solution could improve by making the interface less confusing, it needs to be simplified.

I have been using this solution for approximately five months.

In the time I have been using the solution it has been stable.

The solution is scalable.

I have not needed to contact technical support.

We were previously using McAfee Endpoint in our organization.

The initial setup was straightforward and very easy.

The price of the solution is fair and there is a per-user license to use the solution. Our costs are approximately $2,000 a month, it can get costly if you have a lot of users.

I would recommend others to try another solution if pricing is a concern because the cost can be high for companies and there are cheaper solutions.

I rate Trend Micro Apex One seven out of ten.