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Pangeran Napitupulu - PeerSpot reviewer
Presale consaltant at a manufacturing company with 1,001-5,000 employees
Real User
May 5, 2023
Helps with antivirus and malware control
Pros and Cons
  • "I am impressed with the product's antivirus and malware application control."
  • "The tool needs to improve its dashboard so that all the products can be managed from a single console."

What is most valuable?

I am impressed with the product's antivirus and malware application control. 

What needs improvement?

The tool needs to improve its dashboard so that all the products can be managed from a single console. 

For how long have I used the solution?

I have been working with the solution for one year. 

What do I think about the stability of the solution?

I would rate the solution's stability an eight out of ten. 

Buyer's Guide
Trend Vision One Endpoint Security
January 2026
Learn what your peers think about Trend Vision One Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
882,744 professionals have used our research since 2012.

What do I think about the scalability of the solution?

I would rate the tool's scalability a nine out of ten. 

How are customer service and support?

The tech support is fast and helpful. 

How was the initial setup?

The product's initial setup is simple. We use the SaaS-based version of the product. You need to dedicate one person for the tool's maintenance. 

What other advice do I have?

I would rate the product a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Technical Engineer at a tech services company with 1,001-5,000 employees
Real User
Apr 4, 2023
A solution capable of handling multiple users at the same time
Pros and Cons
  • "Stability-wise, it is a good product, and I rate it a ten out of ten."
  • "The solution needs to have SDR in it. So, SDR is an area where the solution needs to work and improve itself."

What is our primary use case?

I use the solution to meet the requirements of our customers.

What is most valuable?

EDR is one of the most valuable features of the solution.

What needs improvement?

The solution needs to have SDR in it. So, SDR is an area where the solution needs to work and improve itself.

Since I am not working extensively with this solution, I am not in a position to comment on what other additional features need to be added to it.

For how long have I used the solution?

I have been using Trend Micro Apex One for five years. Also, I am using a SaaS version of the solution. My company has a partnership with Trend Micro Apex One.

What do I think about the stability of the solution?

Stability-wise, it is a good product, and I rate it a ten out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. The solution works, in the same manner, irrespective of the number of users using it. One of our customers has 25000 users using the solution. Scalability-wise, I rate it a ten out of ten.

What other advice do I have?

Overall, I rate the solution a ten out ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Trend Vision One Endpoint Security
January 2026
Learn what your peers think about Trend Vision One Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
882,744 professionals have used our research since 2012.
Technical Associate at a tech vendor with 11-50 employees
Real User
Top 5
Feb 15, 2023
Good technology with advanced security and good reliability
Pros and Cons
  • "he setup is simple."
  • "Sometimes it will not communicate with the server, and we need to manually restart items."

What is our primary use case?

The product is used for security and protection so that we can protect our users. 

What is most valuable?

I like the enhanced security. It offers very good advanced technology. 

The setup is simple.

It's easy to scale the licensing as needed. 

The solution is stable. 

Technical support has been helpful. 

What needs improvement?

The solution has some offline issues sometimes. Sometimes it will not communicate with the server, and we need to manually restart items. 

When Microsoft updates, we need to ensure Trend Micro also updates. Sometimes they are out of sync. 

For how long have I used the solution?

I've been using the solution for only one project. 

What do I think about the stability of the solution?

It is a stable solution. There are no bugs or glitches. It doesn't crash or freeze. Apart from issues we've had where it suddenly doesn't communicate with the server, it's been fine. 

What do I think about the scalability of the solution?

The solution is scalable. You can increase usage if you like. You just need to purchase a bit more in order to expand. 

How are customer service and support?

Technical support is fine. The response usually happens within one or two days. 

How was the initial setup?

The initial setup of the product is okay. We can do a few configurations and the implementation is pretty simple. We can manage it easily. It's easy to understand. 

The deployment took five to ten minutes. It does not take too long to set up. 

What about the implementation team?

I was able to handle the setup myself. The deployment isn't too bad. 

What's my experience with pricing, setup cost, and licensing?

The solution offers an annual subscription. 

What other advice do I have?

I'm using the latest version of the solution. It's on the cloud and, therefore, always the latest. 

I'd recommend the solution to others who would like to try the solution. It offers good customer-facing protection. We've had customers that have avoided items like ransomware and malicious attacks.

I would rate the solution nine out of ten overall. We've been pleased with its security capabilities. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2025969 - PeerSpot reviewer
Senior Security Engineer at a tech services company with 11-50 employees
Real User
Dec 23, 2022
Good for patch management and protecting against vulnerabilities with the capability to expand
Pros and Cons
  • "It is available on our OS platform and will automatically scan our machines daily or weekly."
  • "Sometimes HTTPS sites are not blocked properly."

What is our primary use case?

I have multiple enterprise customers in India, and I am working with multiple regions, like Asia, Indonesia, and Singapore. Many customers are using this endpoint solution. It is widely used by customers.

Apex One has multiple features and use cases including internet protection, web reputation, URL filtering, firewalls, and anti-malware functioning. There's virtual patching and it can help us to prevent exploitation attacks. They can help you to patch vulnerabilities on the machines.

How has it helped my organization?

The solution has helped our organization by protecting our endpoints from malware and web threats. It also helps us to block ports and provides features like IPS. IPS has multiple signatures and rules which can help us to patch vulnerabilities. 

It is available on our OS platform and will automatically scan our machines daily or weekly. It also provides an EDR option. With EDR, we have DLP and application control as well, so we have lots of features that we can use to protect our endpoints from ransomware and phishing attacks.

What is most valuable?

The solution is good for patch management and protecting against vulnerabilities. It's great for protecting endpoints. 

It is easy to set up the solution.

Technical support is helpful.

It's quite stable and reliable.

We can scale the product.

What needs improvement?

There are some limitations, including around URL filtering. Sometimes HTTPS sites are not blocked properly. The proper display of the page is not properly working. We're putting in a feature request and hopefully, it will be resolved next quarter.

Feature-wise, pretty much all features we need are present. 

For how long have I used the solution?

I've been using the solution for more than two years. 

What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze.

I'd rate the stability eight out of ten.

What do I think about the scalability of the solution?

The solution is scalable. We can expand our licensing or hardware if we need to grow.

I'd rate the scalability ten out of ten.

How are customer service and support?

We can raise a ticket with support and usually get a response within eight hours. There's a bit of a time difference. They are good. We find them helpful and responsive. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is very, very straightforward. It is available under two offerings. One is on-premise, where we have to install the server and database. The other is the cloud. In the cloud, we have to just create our account, and we can just start using it.

The cloud option is very easy, and there is no need to maintain the server and no need to install anything. It will just create an account, and we can start using it within ten minutes. At the same time, the on-premise will take two or three of us to deploy it. We have to create three servers and then database services, and we have to install the application over that. It will take some time. Both are straightforward. They have created a guide for installation. If we follow the guide properly, we can get it installed properly.

There isn't a lot of maintenance needed for the cloud solution. If we choose an on-prem deployment, we will have to maintain the server and database. We also have patching from time to time, which we also have to test. On the cloud, the backend team handles any necessary maintenance.

What other advice do I have?

We're partners. 

I'm working with the latest version of the solution. 

I'd recommend cloud deployment as it is so fast to set up and easier to maintain.

I'd rate the solution eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2031027 - PeerSpot reviewer
IT System Engineer for Windows Environment at a tech vendor with 201-500 employees
Real User
Dec 12, 2022
Effective behavior monitoring, beneficial data loss prevention, and scalable
Pros and Cons
  • "We don't use application control but instead, we use behavior monitoring, which is a good feature. The real-time scanning, data loss prevention, and endpoint sensor we use are beneficial"
  • "The integration is lacking in Trend Micro Apex One. It does not integrate well with Microsoft p solutions. For example, with Office 365, we have to buy another solution for mail protection. That's why we are assessing Microsoft Defender 365 because we have an email from Microsoft, an endpoint from Microsoft, and we use Windows systems."

What is our primary use case?

We are using Trend Micro Apex One for endpoint protection. We have this centralized server with the console and the agents on the client's system.

What is most valuable?

We don't use application control but instead, we use behavior monitoring, which is a good feature. The real-time scanning, data loss prevention, and endpoint sensor we use are beneficial 

What needs improvement?

The integration is lacking in Trend Micro Apex One. It does not integrate well with Microsoft p solutions. For example, with Office 365, we have to buy another solution for mail protection. That's why we are assessing Microsoft Defender 365 because we have an email from Microsoft, an endpoint from Microsoft, and we use Windows systems.

For how long have I used the solution?

I have been using Trend Micro Apex One for approximately two years.

What do I think about the stability of the solution?

We had some stability issues where we needed to patch the solution. However, it has come stable.

What do I think about the scalability of the solution?

Trend Micro Apex One is scalable.

We have approximately 300 clients using the solution.

How are customer service and support?

I have not used the support from Trend Micro Apex One.

How was the initial setup?

The initial setup of Trend Micro Apex One is simple and easy to manage. The platform is easy to understand.

The implementation took less than one month.

The steps we took for the implementation of the solution were the installation of the server, the deployments from the clients, the agents in clients, and the configuration of the too,l such as rules.

What about the implementation team?

We did the implementation of the solution in-house.

What's my experience with pricing, setup cost, and licensing?

We have the smallest package of Trend Micro Apex One. The full package is expensive, and it was more expensive than we thought.

What other advice do I have?

The maintenance of the solution is not difficult.

We are looking into using Microsoft solutions instead of Trend Micro Apex One.

I would recommend this solution to others.

I rate Trend Micro Apex One an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1802343 - PeerSpot reviewer
Solutions Architect at a comms service provider with 11-50 employees
Real User
Mar 16, 2022
Customer-friendly technical support, with beneficial DLP, and is easy to install
Pros and Cons
  • "It has the ability to share, which is not available in other products."
  • "The security features need improvement."

What is our primary use case?

Trend Micro Apex One is very helpful, for our customers.

Trend Micro Apex One provides our clients with threat detection and response. It offers protection against threats.

What is most valuable?

Trend Micro Apex One provides our customers with the best endpoint security.

It has the ability to share, which is not available in other products.

The DLP feature is beneficial to handle devices and other important files that cannot be accessed, sent, or shared. 

What needs improvement?

This solution should be more secure, in my opinion.

The security features need improvement.

For how long have I used the solution?

We are partners with Trend Micro.

We have been providing Trend Micro Apex One for a few years.

What do I think about the stability of the solution?

There are no issues with the stability of Trend Micro Apex One.

What do I think about the scalability of the solution?

Trend Micro Apex One is a scalable product.

This solution has been provided to 13 or 14 clients.

How are customer service and support?

Technical support is customer friendly.

Which solution did I use previously and why did I switch?

We offer Trend Micro Endpoint, Apex Central, XCR, EDI, EPP, and their deep security.

We provide endpoint security for the extra server.

We have provided many solutions from Trend Micro.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

This solution requires a license. It's an annual subscription.

What other advice do I have?

I would recommend this solution who are interested in endpoint security.

I would rate Trend Micro Apex One a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1768674 - PeerSpot reviewer
Network Specialist at a computer software company with 1,001-5,000 employees
Real User
Feb 6, 2022
Quick to install and stable threat protection software, however, it can cause slow performance in your device
Pros and Cons
  • "Stable threat protection software that's quick to install. The security it provides is okay."
  • "This software could affect the performance of your device negatively, particularly causing slow performance after installation."

What is our primary use case?

We're using Trend Micro Apex One for protection against threats.

What is most valuable?

The security Trend Micro Apex One provides is okay.

What needs improvement?

The device, e.g. laptop, becomes slow after installing Trend Micro Apex One, so this is an area for improvement. The security it provides is okay, but it causes slow performance after installation. Personally, I don't like this software, because I can install and use other solutions that won't affect the performance of my laptop, though Trend Micro Apex One has many uses.

For how long have I used the solution?

My company has been using Trend Micro Apex One for more than one year.

What do I think about the stability of the solution?

Trend Micro Apex One is a stable software.

How was the initial setup?

Installation of this software was quick. It took just 10 to 20 minutes to complete the installation.

What other advice do I have?

I'm an infrastructure consultant, not part of the security team. My company is a system integrator in Thailand. We have many, many silos, e.g. we have the security, data, network, and development teams. My role is under the network team.

I wouldn't recommend Trend Micro Apex One to other users who want to start using it.

My company pays for the license of this software, but I don't know if it's a monthly or a yearly subscription.

My rating for Trend Micro Apex One is a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
reviewer1762626 - PeerSpot reviewer
IT Administrator at a manufacturing company with 501-1,000 employees
Real User
Jan 30, 2022
Provides good protection, is simple to use, has a user-friendly interface, and is reasonably priced
Pros and Cons
  • "One of the better features, in my opinion, is that it also makes use of a web reputation. For example, if someone accidentally clicks on a link in an email that leads to a malicious website, they will block it."
  • "The only thing that I would like to see changed or improved in the next release is when it reports C&C callbacks, to make it easier to trace, to see what's doing that, whether it's a program checking for updates or a malicious program."

What is our primary use case?

Trend Micro Apex One was an upgrade for a desktop virus scanner, web reputation, and a firewall.

What is most valuable?

It is very easy to use.

One of the better features, in my opinion, is that it also makes use of a web reputation. For example, if someone accidentally clicks on a link in an email that leads to a malicious website, they will block it.

The interface is good.

It's an excellent product for a desktop.

What needs improvement?

The only improvement I can see is that it occasionally warns us about callbacks, and there's almost no way to trace it back other than a Windows service, making it difficult to completely eliminate it, or know what program is creating the callback.

The only thing that I would like to see changed or improved in the next release is when it reports C&C callbacks, to make it easier to trace, to see what's doing that, whether it's a program checking for updates or a malicious program. At this time, all it says is that it's a C&C callback and then traces back to a Windows Service.

For how long have I used the solution?

We have been using Trend Micro Apex One for approximately 20 years.

We upgraded to Apex One, between four and six months ago.

What do I think about the stability of the solution?

Trend Micro Apex One is a stable solution.

What do I think about the scalability of the solution?

Trend Micro Apex One is very scalable.

It's on everyone's desktop on their computers.

We don't have any plans to increase our usage.

Which solution did I use previously and why did I switch?

Previously, we used the OfficeScan version.

We are currently using Carbon Black as well.

How was the initial setup?

The initial setup is straightforward.

We gradually upgraded everyone from the previous version to the new version. If I add up all of the time we spent getting everything done, it probably took us a couple of weeks.

There are two of us that manage this solution as well as Carbon Black.

What about the implementation team?

We completed the installation in-house.

What was our ROI?

We have never calculated the ROI. It may be difficult to calculate, but all it has to do is keep you safe once or twice and it has paid for itself.

What's my experience with pricing, setup cost, and licensing?

The pricing is good.

Licensing fees are paid on a yearly basis. 

If I remember correctly, the cost is approximately four and a half thousand per year.

There are no additional fees.

What other advice do I have?

I would rate Trend Micro Apex One a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Trend Vision One Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Trend Vision One Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.