Trend Vision One Endpoint Security Reviews

For me, the use cases for Micro Apex apply to some agents only.

It is a great product capability-wise.

One of the features I like in Micro ApexOne is the configuration for device management; it is very precise and allows more permission for different use cases. For example, some job titles require specific and granular integrations for device management since the check is different from USB.

It has good signature-based capabilities. It's good for its capabilities but should offer a module with integrated machine learning where you can detect behaviour and knowledge.

Another significant issue is the deployment process; it is a little longer process and takes around five to six months.

I have been using it for a year and a half. Although, I only log in a third of the time.

I have not faced any significant problems with stability on my computer. Therefore, I would rate it a seven as well, the same as scalability.

I would rate the scalability a seven out of ten.

Tech support could be better for a local company. I would give the tech support an overall rating of six and a half. We have to notify them that people are also using their product here.

Neutral

The initial setup is difficult because the process is long, and it took us about five to six months because CORETech is about that size.

We deployed it on-premise.

As a whole, I would rate Micro ApexOne a seven out of ten.

It's used as antivirus protection on the endpoints.

The initial setup is straightforward. 

It's stable and reliable. 

The solution can scale. 

I can't think of any specific areas that need improvement. 

I've been using the solution for a couple of years. 

The solution has been stable and reliable. The performance is good. there are no bugs or glitches. It doesn't crash or freeze. 

It is a scalable solution. If you need to expand it, you can.

We have around 10,000 users on the solution at this time. 

I'm not sure if our team has ever used technical support. I've never contacted them directly.

Trend Micro's been in our company for quite some time. Apex, under the new name, is the latest. Before that, it was OfficeScan, which was Trend Micro as well. We've likely used Trend Micro for a decade.

It's an easy product to set up, from my understanding. I don't recall discussing any complexities during implementation. The deployment likely took less than a month. It doesn't take too long. 

At this point in time, just a couple of engineers are needed to manage the solution.

Our team handled the setup process. We did not use an integrator or reseller. 

We've likely experienced an ROI while using the solution.

I'm not familiar with the licensing costs. They are a part of our enterprise agreement.

I'm not sure which version I'm using at the moment. I don't directly manage the solution at the moment. 

Potential new users need to evaluate their licensing cost and the solution, whether it checks all the boxes and has all the features they need.

I'd rate the solution seven out of ten.

We use Trend Micro Apex One for endpoint scanning.

They have a wide range of products, including a couple for virtual patching, which is very important. They also have, cloud-based sandboxing options.

I would like to see the initial setup simplified to make it less complicated, and the price reduced.

Normally, I've seen the price of any antivirus for the first year where they will give you a free price comparison and a discount of 30%, 40%, but the second year, after renewal, they'll give you the normal standard list price.

I have been working with Trend Micro Apex One for more than three years.

We work with on-premises solutions. There is no option for cloud solutions by default.

We are using the latest version.

Trend Micro Apex One is very stable.

I have a very small network of 152, and I expect it to be scalable. People are using it at 3,000. You go as you need more.

We had 140 to 170 or 200 users, but have had to cut back due to the pandemic. It's now between 140 and 150.

We intend to increase our usage by another ten or fifteen percent in the future.

There will always be problems to fix, but once it's stable, it's stable. For the first three months, there is always the fixing of problems and getting updates.

I am also working with Symantec Endpoint Security. I started using Trend Micro Apex One because Symantec was acquired by another company, and I was looking for a change.

It is not as simple as it appears, but there are numerous options available. They include mobile security, as well as many other features. So you'll need some tricky options such as the use of servers and other such things. It isn't as straightforward as Symantec. 

When I use Symantec, it's simple, but Trend Micro has a lot of features, such as DLP, security, cloud sandboxing, and more. It requires the use of three or four servers.

The initial setup and consult will take one or two days, but the deployment for the branches will take five to seven days. In total it can take up to 20 days to move the package.

We have a technical team of two administrators who maintain this solution,

We completed the implementation ourselves.

The price is very high in comparison to EDR, XDR, and MDR. The pricing is quite high. 

When compared to Symantec, Kaspersky, and others the price is higher, they are more expensive. 

It is possible that it is more expensive because they only provide the solution on-premises.

Licensing fees can be paid yearly or with an option for three years.

We have a three-year perpetual license that is set to expire in May. We are considering renewing the license or exploring other market options.

My three-year contract expires in May, and I am just looking into other endpoint and EDR solutions.

I would recommend this solution to others.

I would rate Trend Micro Apex One an eight out of ten.

We are using Trend Micro Apex One for security.

Trend Micro Apex One is good at detecting zero-day threats. When the solution was in operation I did not notice any system performance problems. Upgrades of the solution were simple to do and there are plenty of features.

Trend Micro Apex One can be at times heavy on resources, but I did not notice any difference as an end-user.

If certain alerts could be translated into day-to-day English with some action plans, a few points, what to do, and how to do it, that would help me personally as IT Manager. They have some recommendations regarding the vulnerability of the endpoint. They take you to some very technical information and if you are not a security engineer or security-trained you might not understand what they're talking about. We are a small company and it would benefit if things were explained better, we cannot afford a dedicated Trend Micro Apex One engineer.

I have been using Trend Micro Apex One for approximately eight years.

The solution has been stable. We have not had any problems with ransomware or anything else.

We are a small company and I am not sure how scalable it is. It has worked fine in our usage.

We have approximately 200 endpoints.

I have not contacted the support from Trend Micro. 

We have used other solutions in the past, such as Kaspersky, but we currently are migrating to a Microsoft solution. Since we use many Microsoft solutions and wanted to consolidate the organization it seemed like the natural thing to do to move from Trend Micro Apex One to Microsoft.

The installation of Trend Micro Apex One is straightforward. Once we added the endpoints to the console the installation was not problematic in any way.

I would rate the migration and implementation of Trend Micro Apex One a five out of five.

We receive weekly maintenance reports. If we receive any report of something causing issues for us here in the IT department, we look into the issue, but I do not remember the last time we had any alerts.

The pricing of Trend Micro Apex One was reasonable. There is a license required to use the solution and we have upgraded the solution to include some additional features, such as XDR.

When evaluating Trend Micro Apex One and Microsoft Defender I didn't find any major differences. The benefit of Microsoft Defender is it is well integrated with Azure, Intune, and other Microsoft solutions. Trend Micro is not as straightforward where everything is in place.

I didn't have any hands-on experience with another system to compare the metrics too. However, I have found the solution to work well.

Trend Micro Apex One gives you a lot of features. You will make good use of it if you have somebody who can attend to the dashboards and do deep security scans. In larger organizations, you would have somebody dedicated and well-trained to oversee the solution. It is important and an advantage to have somebody well-trained and who can receive the value from the information they are able to provide. Otherwise, it will be similar to what we are doing. The solution is sitting on the endpoint, and we are happy that we are not being infected. 

I rate Trend Micro Apex One an eight out of ten.

We are using the Trend Micro Apex One in two scenarios. One is for endpoint security and the other is for endpoint management. We are also using the restricting USB tool, taxes, and application control.

The features that I have found most valuable are the endpoint security with the zero-day vulnerability. They have an on-premise sandboxing solution which prevents any of those zero-day vulnerability issues.

The main thing they need to improve is their reporting functionality and the forensics for their on-premise consult. They do not have very good reporting features or forensic functionality in the on-premise version. They need to improve that. They have a cloud version called Trend Micro XDR. It has that functionality, but they do not have that kind of thing on the on-premise solution.

The things I would like to see improved in future releases are better price and support, and the reporting functionality in the on-premise solution.

We have been using Trend Micro Apex One for a very long time. We are a long-term customer with Trend Micro - more than five years. We have the latest version of Trend Micro on-premise with EDR support.

It is stable, that is why we are a long-term customer. Right?

Trend Micro Apex One is scalable.

We have approximately 1,500 plus users using it and we require only two people to manage it. 

In terms of increasing usage, that depends on the number of employees. We are marginally increasing this year by year. It all depends on the business bracket.

Their support needs to be improved. We need to wait for a long time to get even a quick fix -  this needs to be addressed on the Trend Micro side. Their support is not as good as expected. The people are knowledgeable but they take a long time.

I cannot tell you exactly if it was straightforward or not because it was very long back that we installed it. At that time we faced some issues because we needed to identify what was missing. Those kinds of issues were there, and slowly, we sorted that out.

We implemented with a Trend Micro implementation partner.

Previously, we had the three years package. Now, we are just renewing every year.

I would recommend Apex One to other people. But it is a little bit of a pricey product. If they are able to pay this costly price, then definitely, I can recommend it.

On a scale of one to ten, I would give Trend Micro Apex One an eight.

We use Apex One for Antivirus only.

Our company currently has more than 8,500 machines with the Apex One agent installed, including servers and workstations. We are a 100% Microsoft Windows environment.

Being a financial institution, data integrity is paramount to keeping our customers' information safe, as well as the well-being of the bank. We use the Apex One web console to review logs and triage any infections that may be occurring or that have occurred.

We really like the ability to have different policies to keep servers and endpoints unique to their own policy.

Apex One has streamlined our AV. We use the SaaS instance in the cloud.

We use real-time scans, manual and scheduled scans for viruses, malware, grayware, ransomware, etc. We also use other modules like Behavior monitoring and predictive machine learning, malicious web tracking, and blocking.

We were previously using the Trend Micro OfficeScan antivirus product, so it was only natural that we upgraded to the Apex One product when we decided to upgrade. The SaaS instance in the cloud was right for us.

We really have found the web reputation monitoring and the behavior monitoring portions to be highly valuable. These modules really cut down on careless user impact.

Behavior monitoring keeps ransomware from taking hold.

Real-time scans also monitor files as they are accessed, downloaded, sent, etc.

We have our environment set up to alert our security department not only when endpoints are infected, but for anything that is considered a low risk that may need further investigation.

A daily check of the logs helps us keep an eye on those things.

The console is divided into two parts. One for the policy and configuration, another for agent management. I'd like to see the different interface components combined into one, or be allowed to get to the agent management portion without having to log into the main console.

Another item that I would like to see change is the fact that, on occasion, the console will be updated and items that I once knew the location of have moved to a different location. I would like to see a model where we are alerted to the changes as they happen.

We have been using Trend Micro Apex One for six months.

Stability-wise, we have no complaints. We have had zero downtime with our SaaS instance.

From what I've seen, we would have no issue adding more policies, endpoints, etc. to our environment.

Our account manager and lead tech were essential in setting this up and getting everything the way we needed. They were quick to answer our questions and very knowledgeable.

We were an OfficeScan portion, which was rebranded and upgraded to Apex One.

The initial setup was very straightforward.

Go to the site, answer a few questions and within five minutes, you're up and running.

We did the work in-house, with support from our Trend team if needed.

Our ROI is yet to be determined, as we have not had the product long enough.

The SaaS version is competitively priced and amazingly easy to set up.

We evaluated CrowdStrike, Carbon Black, and FireEye.

We have really had a good experience so far with Apex One.

We use Apex One for security purposes. We have installed Apex One agents on 1,900 laptops and desktops. We use all the modules that are available in Apex One.

We have seen a reduction in viruses and malware since moving to Apex One.

Apex One is very good for threat detection and removal and scanning purposes. It has advanced protection capabilities that adapt to protect against unknown and stealthy new threats. These capabilities are definitely important for us.

It can detect ransomware with runtime machine-learning capabilities. It has the capability to detect ransomware-related threats as well.

Apex One can be integrated with other security products.

They provide virtual patching to protect against vulnerabilities even before a patch is available for the source of the issue.

Its threat-hunting capabilities and the information about the known threats are the most available features. It can easily catch any threat in our environment. If you have applied policies and rules, it quarantines or mitigates a threat. It is a very good feature in Apex One. 

Apex One is easy to learn. It is not complex.

We sometimes face issues with policies and rules while working with Apex One. They sometimes do not work.

When we implement an application policy for application control, sometimes, users are not able to access other applications. We apply the policy to a specific application, but it gets applied to all applications. We have found such issues, so the application module or application rules need to be improved in Apex One.

I have been using Apex One for five years. I have been using it in my current company for four years, and I also used it in my previous company.

There is downtime, but it is minimal.

Their support is very good. Whenever we need their help, we raise a ticket, and we get a response within one or two hours. We get a very good response from Trend Micro support. I would rate them an eight out of ten.

Positive

I have previously used McAfee. 

It is on-prem as well as on the cloud. I was involved in its initial deployment, but it was four years ago. It was simple. It was not too complex.

In terms of maintenance, it does require maintenance. 

We got help from Trend Micro. There were two people in total. I and one person from Trend Micro were involved in its deployment.

You need certain skills and a certain amount of knowledge to work with this solution because a lot of things are there. I have been working with Apex One for about five years, and it has been good so far. It is very easy to use, and it gives good protection from threats. I would recommend it to others.

Overall, I would rate Apex One a nine out of ten.

Our consultants provide solutions to our customers for SOC 2 use cases. We have more than 50 small to mid-sized customers and about ten enterprise customers. 

For one use case, we compared features and pricing for possible options. The solution was the best fit and we completed the project in twenty days. 

The solution is lightweight and easy to deploy.

The end-user perspective is very good because the solution isn't complex to learn and support is readily available. 

The solution could be more proactive by using AI to assess the production landscape and compete with other products that fully support Linux. 

For example, the old version of Apex did not support some kernels in the Linux environment. But their new version called Vision is supporting Linux and you're going to want all that compatibility. It is important that the solution stay on top of the latest trends. 

I have been using the solution for two years. 

The solution is cloud-based and scalable. 

The setup and implementation are not complex. It does take some time for many users or machines. Typical installations take about two days. 

We implement the solution for customers. 

The pricing is reasonable and depends on user count. 

We recommend the solution for tighter budgets or use cases that are not too feature heavy. 

If a customer has a bigger budget or is looking for a more futuristic product, then we recommend CrowdStrike or SentinelOne. 

Customers needing full Linux support should look at Apex' new product called Vision. 

I rate the solution a seven out of ten in comparison to SentinelOne and CrowdStrike.